Name: Baymont by Wyndham Plainfield/ Indianapolis Arpt
Address: 6010 Gateway Drive, Plainfield, 46168, US

10/10

Exceptional

04 Aug 2026

James

Would stay here again

8/10

Excellent

02 Aug 2026

Richard

Location and cleanliness

10/10

Exceptional

02 Aug 2026

Susan E.

Exceptional Staff, especially overnite desk clerk!! Exceptional Shuttle Airport Service & driver!!

8/10

Excellent

01 Aug 2026

Chris

Ok hotel

8/10

Excellent

31 Jul 2026

joseph

Room was clean. Staff was very friendly. Breakfast was good. Several persons milling about in parking lot.

10/10

Exceptional

30 Jul 2026

Michael

Very clean and staff was very friendly

6/10

Pleasant

30 Jul 2026

Jeffrey

Great location, helpful, professional staff. Rooms and overall building are very worn and need a thorough cleaning and sprucing up. More elect outlets and lighting where you need them, and upgraded plumbing fixtures. The in-room coffee service could be greatly improved with newer pod machines using Peets, Starbucks, Blue Bottle or Nespresso pods.
The 2nd floor was very damp, smelling of chlorine and mildew. The AC worked, but didn't help with the dampness, and was very noisy,
We will not stay again if there are reasonable alternatives.
Airport shuttle is great for getting to the terminal, but it takes forever to get picked at at the terminal. They say it runs every 30 mins, but that was not the case for terminal pickups. Also, the driver did not know which hotel was requesting the pickup. With so many similarly named hotels in the Plainfed area, they need to make the names clear, label the van accordingly, and keep divers informed on which hotels the clients are going to.

10/10

Exceptional

30 Jul 2026

Joshua

The pool had too much chemicals in it burned out eyes, the pool was chipping inside of it, breakfast was very bland. Need better food.

10/10

Exceptional

30 Jul 2026

Peggy S

Not a big option for breakfast. Otherwise good hotel

8/10

Excellent

30 Jul 2026

Stephenie

Baymont by Wyndham Plainfield is a old hotel building, very clean. The hallways give you the feeling of old Hollywood you would see in the movies. There was no hand soap in the bathroom, only body soap in the bottle attached to the wall in the shower. The staff were very helpful and friendly. Hot breakfast was provided each morning; I would have preferred some potatoes in the place of the sausage and bacon. Overall, it is a nice hotel to stay at.

2/10

Poor

29 Jul 2026

Jolie

I got severely bit by bedbugs. Hotel looks nice clean, but I never have bedbugs in my life and wind up getting them. Also the Jacuzzi bleached my swimsuit.

2/10

Poor

28 Jul 2026

victor

I canceled my booking on Tuesday because it was too far from my meetings. Since I had already paid through Expedia, it’s been difficult to get a refund, and I’m still waiting for a response.

8/10

Excellent

28 Jul 2026

Sarah

Clean room, somewhat moldy smell. Breakfast and staff were great

10/10

Exceptional

27 Jul 2026

Kathy

Clean, plenty of towels! Nice breakfast, simple. Clean. Nice room!

4/10

Poor

27 Jul 2026

Constantin

Had a room at the first floor close to reception, across from the pool and gym entrance. Asked for another room - they said “no other rooms available”.
A lot of noice if you tired and want to go sleep early. People constantly talking and walking to the pool and out of the pool. Also in the morning couldn’t sleep - a lot of loud voices from breakfast place - it was close to our room as well. Keys didn’t work, returned twice to reception - that is the only positive being close to reception. Hair dryer didn’t work, had to borrow one from reception. Booked 2 nights, but decided not to stay a second night.

2/10

Poor

27 Jul 2026

KEITH

I had to leave early, after my 1st night, I was bitten several times by bed bugs! The left side of my head, the right side of my stomach, all over my back and parts of my buttocks. The employee of the hotel Heather took pictures of my wounds. I'm still waiting over a week for the hotel to refund me part of my money which is $200. This hotel is a dump and need to be shutdown.

10/10

Exceptional

27 Jul 2026

Larry

Clean, fresh facility. Room was spacious. Good value.

6/10

Pleasant

26 Jul 2026

Karl

Convenient location but very dated property. Beds were very good. Bathroom floor was sticky like it needed a thorough cleaning. Breakfast was very good. Pool looked fine but we did not use it. Price was out of line for the property but there was a race in Indianapolis this weekend so room prices were inflated. Just one slow elevator for the entire 3 story property.

6/10

Pleasant

25 Jul 2026

JENNY

Breakfast had limited variety.

Parking was good.

The staff was helpful.

The facilities could use some modernization, old building

8/10

Excellent

24 Jul 2026

carolyn

Very nice hotel, staff was friendly & helpful. Someone was always at the front desk for assistance. The room was clean & comfortable. We stayed In a handicap accessible room. The bathroom was very large. The shower head could use replacing & the handheld showerhead did not work. The marble floors became very slippery everytime the shower was used just with condensation. We used extra towels on the floor for safety. The housekeepers were very helpful.

10/10

Exceptional

23 Jul 2026

Dexter

Great Location! Great stay! Clean Hotel and Rooms, Nice Pool! Helpful Staff!

6/10

Pleasant

23 Jul 2026

Antonio

Good place to stay

8/10

Excellent

23 Jul 2026

Damilola

I had a wonderful stay at this hotel! The experience was excellent from check-in to check-out. The staff were friendly, welcoming, and always willing to help. The complimentary airport shuttle was convenient and made traveling much easier.
The room was clean, spacious, and very comfortable. I also loved the beautiful ambiance and the quiet neighborhood. Breakfast was great, with a wide variety of options to choose from, and the Wi-Fi worked perfectly throughout my visit.
My only concern was that they opened the door while I was still in the room without knocking, even though I had completed the online checkout form indicating that I would be checking out exactly at 11:00 AM.
They opened the door before my scheduled checkout time, and I believe guests' privacy should always be respected.
I would definitely recommend this hotel to anyone looking for a comfortable, convenient, and enjoyable place to stay.

10/10

Exceptional

23 Jul 2026

Rajitha

The hotel is older but the staff is extremely professional and they clean the area and are very helpful to their customers
I will come back to this olace every time I am in town

10/10

Exceptional

23 Jul 2026

TrIna

Staff very friendly

10/10

Exceptional

22 Jul 2026

April

It was good!

8/10

Excellent

21 Jul 2026

Samuel

The hotel was nice and clean. The room was in decent shape and clean.. I felt comfortable in the room. The bathtub had a couple weak spots and there were some patch spots in it, but good showerhead and water pressure. The only real complaint I had was the pool area. There was no ventilation and the chlorine smell was so strong it hurt to breathe. My son actually had a choking cough kind of fit when he got in the water from the chlorine. Apparently this wasn’t the case for everyone though, because there were still people in the pool (and they had run out of pool towels) but for my family, it was rough. We chose to stay at this hotel because they had a swimming pool and we have children that asked to swim. We stayed in a room directly across from the pool so they could see it every time the door was opened. Probably the worst part was the hot tub. You could not use the hot tub with the jets on because the little mist of water would bubble up into your face and tear your eyes up. Then it was awkward for everyone to be sitting in it without the jets going.. it felt like we were in a bath tub together. Overall it was a nice place and worth the money paid and the front desk staff was very friendly.

Friends_and_family Family

4/10

Poor

20 Jul 2026

Jessica

The staff was great.... the property not so much....wasn't clean the rooms stank like old musty basement and I stayed thurs-sunday and housekeeping didn't come at all ....

Partner

8/10

Excellent

19 Jul 2026

Miguel

The building is older but really clean

Family

10/10

Exceptional

19 Jul 2026

john

Great room. Great breakfast. Great staff. Very convenient to airport.

Self

10/10

Exceptional

19 Jul 2026

Jaclyn

Place was pretty clean, staff was always very welcoming and helpful.

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Aida

Un sitio serca a mi evento

8/10

Excellent

18 Jul 2026

Helen

Overall the property was well maintained as per my answers about the ‘property’
What doesn’t seem to get asked is how about cleanliness of the room…..
Upon checking out, we informed the front staff that the carpet in our room was filthy & needed a good cleaning, barefoot our feet were black.
We have run across this before. Hotels seem to lay dark coloured carpet or flooring & think that a quick vacuum or swifter is enough. It clearly is not. There should be a schedule for steam cleaning to avoid the situation we have run into a few times now.

Partner

8/10

Excellent

18 Jul 2026

Amber

It was nice

Partner

10/10

Exceptional

17 Jul 2026

Tanya

Clean

Partner

8/10

Excellent

17 Jul 2026

Josh

Clean, friendly, convenient

Self

6/10

Pleasant

17 Jul 2026

Marybeth

It serves the purpose.
The toilet bowl was not stable

Partner

2/10

Poor

16 Jul 2026

Maggi

Hidden charges. I got saddled with $30 more than I anticipated. Still have no idea why.

Family_with_children

10/10

Exceptional

16 Jul 2026

Norma

Friendly staff. Hot breakfast items. Clean rooms.

Family_with_children

8/10

Excellent

16 Jul 2026

Rachel

The rooms were clean, staff was friendly. Breakfast was okay. Pool was cold. Hot tub was relaxing

Friends_and_family Family

6/10

Pleasant

16 Jul 2026

Erik

Hot tub was out of order. Pool area was filthy

Self

4/10

Poor

16 Jul 2026

Emily

Staff was friendly. Rooms are very dated

Self

8/10

Excellent

16 Jul 2026

Ken

Room was somewhat dusty and out dated. The atmosphere was warm, welcoming, and enjoyable.

Family_with_children

8/10

Excellent

15 Jul 2026

Dave

Good stay for a one night business trip

Self

10/10

Exceptional

15 Jul 2026

sandra

It is an older hotel, but extremely clean! Enjoyed my stay!

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Cynthia

Very enjoyable stay. Only issue was that the room door stuck a little.

Partner

10/10

Exceptional

15 Jul 2026

Patricia

Customer service

Partner

10/10

Exceptional

15 Jul 2026

Kenneth

I Had Two Rooms And They Both Was Clean , The staff Was Very Friendly, Only Thing Was They Was Over Clean The Solution In The Pool And Hot Tube Was So Strong had to open the door and

8/10

Excellent

14 Jul 2026

Erica

Stayed for four nights, and had mostly a positive experience. We did notice that you really have to make sure the doors are latched well because they don’t just close easily. The room was very clean and the front desk was extremely courteous and helpful. While the place itself definitely could use some updates, including the pool and some of the amenities, it was otherwise a pleasant experience.

Partner

8/10

Excellent

14 Jul 2026

Mark

Everything was good. Breakfast was ok but it was free cant complain.

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Francesca

Everything it was Good enough ☺️👌

Self

10/10

Exceptional

12 Jul 2026

Naihomie

Todo un poco antiguo pero muy limpio y muy eficaz el personal, trasporte al aeropuerto súper

Friends

4/10

Poor

12 Jul 2026

Lauren

The beds were horrible to the point where we were afraid we would roll out of bed because the mattress was so uneven. The beds squeaked like they were cracking. The bathroom has not been cleaned well and all bottles in the shower of shampoo, conditioner, and body wash were empty or broken. Towels were super small. Right outside our door was the ice maker that had a tray full of mold. It also sprung a leak so they put up a sign about the wet floor but the carpet squished when you walked on it and it was right before a tiled portion of the floor so if you walked on the carpet and then the tile you almost fell. The carpet area was soaked for the two days we were there. The cart to help you take the luggage to your room had two flat tires as soon as you put any luggage on it. On this trip we stayed at four Wyndham’s and this one was by far the worse. We didn’t want to eat breakfast there because everything was dirty.

We were at the same hotel last year and it was in much better condition.

Friends

10/10

Exceptional

11 Jul 2026

William

The staff was very polite and helpful

Friends

8/10

Excellent

09 Jul 2026

Samantha

The room was very clean, the pool was great, and the staff was very friendly and helpful.

2/10

Poor

07 Jul 2026

Tyler

Bathtub was filthy. Litteral hair in the tub. The ceiling was 4 colors looked like a 5year did the drywall repair. The room smelled like cigarettes. Just a bad experience.
Felt like I was in a trap house never will I ever again stay at that Baymont

10/10

Exceptional

07 Jul 2026

joel

comfortable room. shuttle to the airport very convenient.

Self

8/10

Excellent

07 Jul 2026

Angela

Older hotel, but clean and comfortable for an airport overnight. Price was reasonable for the location. Airport shuttle was convenient and on time.

Self

10/10

Exceptional

06 Jul 2026

Michael

Need to upgrade available usb charging ports.

Self

10/10

Exceptional

05 Jul 2026

Jaime

The staff was friendly and checking in was a breeze. I loved the clean room and comfortable bed. Waking up the next day was difficult lol. Not to mention the hot tub in the room was everything!! Loved it and every part of my stay. I will definitely be back!

10/10

Exceptional

04 Jul 2026

Roger

Nice place for the family. Beautiful pool

Friends_and_family Family

6/10

Pleasant

03 Jul 2026

Grant

Elevator felt a little sketchy. Room smelled odd.

Self

6/10

Pleasant

02 Jul 2026

Wellington

No bad at all, just the room we stay the bathroom need maintenance like the faucet was loose, need to be re caulking ,paint… overall was clean, room 301

Partner

6/10

Pleasant

01 Jul 2026

Amanda

Great night, the beds small for two adults in double, no shampoo or conditioner in containers. But great other than that.

Family

4/10

Poor

30 Jun 2026

Carla

My birthday weekend got ruined 6/19-6/21 (was supposed to be 6/22) The hotel was pretty clean, however the room smelled very musty. I had an issue with one of the front desk people. On 6/21, we locked our key in our room and went to get another one. We were completely caught off guard when she said we were already supposed to be checked out. I showed her all the confirmations that I had showing I had booked a three night stay and was charged for it. She just argued with me and would not listen to my side. She was pretty rude and insisted I pay for another night (even though I already had paid for 3 upon check in). We left since she was very rude and would not even try to help me understand why they had the reservation wrong. The manager called me the next day and explained that it was a mistake on her end and she had checked us out early (had she had done more research she would have found that out and we wouldn’t have lost out on a day of our stay)

Friends_and_family Friends

4/10

Poor

30 Jun 2026

Natalie

Check-in was smooth and the woman was friendly. However, the room urgently needed repairs. It required new carpet and fresh paint. The floor was sticky, as if gum was on it. The water was barely lukewarm, and there was no conditioner. The AC made a very loud noise. I finally got it to stop, but thought I was going to have to change rooms.

Self

6/10

Pleasant

29 Jun 2026

Rodney V

Needs a good update. Also, noticed a used nicotine pouch on the floor, in the hallway in front of our room. It was there all weekend.

Partner

10/10

Exceptional

28 Jun 2026

Antonio

Amazing staff. Super accommodating. Amazing host! Great location for privacy and short drives to the city center. Must repeat.

Partner

2/10

Poor

27 Jun 2026

clayton

We arrived at around 7pm to find out our reservation was canceled. The clerk said she tried to call me thru the app because my card had been locked due to a fraudulent charge. We had a new card. We were to pay at hotel so i dont see a problem. My phone does not show messages or calls from Expedia. They were fully booked so we had to quickly find a room elsewhere. I will not make a reservation here again.

Partner

2/10

Poor

27 Jun 2026

Deidra J

Room 325…..The microwave was damaged so we couldn’t use it. The walls had different colored splatters on them, which made it look like a crime scene had occurred. It took me a hour to clean the bathroom, vacuum, and wipe down everything because the room was filthy. The ceiling of the room had a horrible patch job done on it. We were on the 3rd floor so I know the place needs a new roof. The mattress cover on the bed had stains on it. We got the last available room so we couldn’t switch rooms. We will never stay at a Baymont hotel ever again.

Partner

10/10

Exceptional

24 Jun 2026

Liza

Loved every second of it ! Staff was wonderful, Teresa was the best !

Thank you ,

Family_with_children

8/10

Excellent

22 Jun 2026

Rypa

Staff were helpful and professional

Family

10/10

Exceptional

21 Jun 2026

Rodolfo

Pool and hot tub were clean and kids had a blast. Glad they stayed open later than average. Staff was cordial. Room was clean, pillows on the smaller size but bed was comfortable. Breakfast was a good staple continent. Great they left the coffee out past breakfast servings. Ample parking as well.

Friends_and_family Family

2/10

Poor

21 Jun 2026

Erin

We tried 3 different rooms on the first floor and the carpet was wet in every single room. It smelled like wet dog, moldy. However the front desk staff did her best to try to find us a room that was not that way. We had no luck. We got a refund between hotels.com & the hotel. Hopefully they address the issue causing the wet floors!

Partner

4/10

Poor

19 Jun 2026

Scott

This was my 1st and last stay at a Baymont. The room smelled. We had to get an air freshener. The shower was dirty and the bathroom was unkept. I had booked the room for two nights which was a mistake. Paint would go a long way.

Friends_and_family Family

6/10

Pleasant

19 Jun 2026

Victoria

Had a very quick overnight and the room was clean but the overall feel was more like a motel than a hotel.

Friends_and_family Friends

4/10

Poor

19 Jun 2026

ADEL

Las sábanas y toallas estaban manchadas y sucias

Self

10/10

Exceptional

18 Jun 2026

Tracy

Great place for short stay. Granddaughter enjoyed the pool! I enjoyed the hot breakfast options! Close to shopping and food. Staff was exceptional. I left my Apple Watch on check out and they shipped it to me. Would definitely stay there again.

Family_with_children

2/10

Poor

18 Jun 2026

James M

The staff were excellent at front desk & shuttle driver.
This is a very clean & spacious hotel.

10/10

Exceptional

17 Jun 2026

jefferey

Everything was good l. We stayed one night. Didn’t have any complaints!

8/10

Excellent

17 Jun 2026

Lisa

For a non- smoking room, it had a strong smell of cigarette smoke. It was clean for a old building but could use repairs.

Friends

10/10

Exceptional

17 Jun 2026

Molly E.

Awesome stay

Partner

10/10

Exceptional

16 Jun 2026

Christine

I liked that the Baymont had a pool to relax in, as I arrived after dinner and had to catch a 7am flight. The airport shuttle made my decision to stay there, an easy choice. A clean room is always a priority, which it was.

Self

8/10

Excellent

16 Jun 2026

Emily

Definitely an outdated and worn property, but clean and otherwise well run.

8/10

Excellent

15 Jun 2026

Uwimana

I liked the way their staffs approach the clients

I disliked the bad smell in the room

Family_with_children

10/10

Exceptional

15 Jun 2026

Jeffery

Nice hotel by the airport. Lot can get crowded but good value.

Family_with_children

10/10

Exceptional

14 Jun 2026

Nancy

It was an older hotel but kept up. The staff were friendly and check in was a breeze!

Family

8/10

Excellent

14 Jun 2026

Scott

Hotel was very adequate for our stay. The property is older, but they have done a good job of keeping it up and making it a nice hotel.

10/10

Exceptional

13 Jun 2026

David

Great place to stay!

Self

6/10

Pleasant

13 Jun 2026

Yvette

The staff was very welcoming and nice. When I got to the floor that my room was on, the smell was not as inviting. It smelled of smoke and weed. The rooms weren’t very soundproof and it wasn’t pleasant.
I would probably find a different hotel in Indianapolis next time.

Self

10/10

Exceptional

12 Jun 2026

Neil

Wonderful hotel. It was clean and comfortable with great amenities.

Self

8/10

Excellent

12 Jun 2026

Heath

We had a good three night stay, although the property is dated it was very clean, friendly staff, and good breakfast. Would stay here again.

Friends_and_family Friends

10/10

Exceptional

09 Jun 2026

Alycia

Little strange smell and sticky feeling floors

Partner

8/10

Excellent

09 Jun 2026

Anthony

Very nice stay and the woman that set up breakfast was very good at her job.

Self

10/10

Exceptional

07 Jun 2026

James

Staffing was great. Needs updates.

Partner

6/10

Pleasant

05 Jun 2026

Elisabeth

Room was okay bathroom needed a deep cleaning
Breakfast was okay the coffee was really good overall a decent night stay

Partner

10/10

Exceptional

04 Jun 2026

David

Very clean property and very friendly staff

Pet

2/10

Poor

04 Jun 2026

Luke

Very dirty from the first time I walked in. First sign was the rug in front of the front desk was filthy. Upon arrival in our room, it was musty, moldy, rusted lamps, and feces on the bed. Absolutely disgusting. Checked out fifteen minutes after arrival. Front desk seemed unbothered by the state of the room or checking out that soon. DO NOT STAY HERE.

10/10

Exceptional

04 Jun 2026

LORI

Nice quiet hotel

Friends

10/10

Exceptional

03 Jun 2026

John

For the price, I was very happy with the property. Clean, well maintained, nice room.

Family