Name: Homewood Suites By Hilton Indianapolis Northwest
Address: 4140 West 94Th Street, Indianapolis, 46268, US

8/10

Excellent

30 Jun 2026

Dustin

Breakfast food was great- the rooms need updated
Bring back a hot tub
Cleaning in between stays needs to be better- there was some stuff in the doors and the refrigerator was leaking water

Partner

10/10

Exceptional

28 Jun 2026

Lanae

We loved everything about our 2 night stay. We weren’t able to catch breakfast our first day because of a medical procedure. Got it the next day - it’s the only thing I’d stay away from for our next visit. I don’t enjoy my eggs slacking in water.
Hotel was clean, our room was huge and we loved it. We were in a room on the side of 465 and never heard the traffic at night.
Pool was nice and clean as well. Staff were friendly when we checked in and any time we walked past.
Super close to shopping and restaurants.
We would definitely stay again.

Family

10/10

Exceptional

25 Jun 2026

Katherine

Nice, clean. Hallways had areas of super strong cleaning fragrance but room was ok. The breakfast was actually wonderful with taco meat for breakfast burritos one day and shredded pork one day.

Friends

8/10

Excellent

17 Jun 2026

Thomas

Nice stay. Only pain was parking

8/10

Excellent

17 Jun 2026

David

Dated

8/10

Excellent

12 Jun 2026

Sonya

We stayed the weekend and we had no complaints. One of the best parts of our stay was having all of our needed amenities in arms reach in the kitchen with a full refrigerator, microwave and 2 burner stove. We would definitely stay at Homewood Suites by Hilton again.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Dale

This is about the best hotel I've ever stayed in... cleanliness, amenities, comfort, etc.

Partner

10/10

Exceptional

08 Jun 2026

Deb

The breakfast was wonderful!

Partner

6/10

Pleasant

03 Jun 2026

Jonathan

The room was really big, and the rate was superb. It had the best bed, and full sized pillows! The room had several spots on the floor that were squishy and creaking when you walked over them. The hand towel holder wasn't screwed in and fell off the wall. The room was so long and the TV was so big that it didn't face the couch or the bed and the dresser had to be moved to keep the TV from falling off. The front desk staff was great. We slept in so didn't get breakfast. The room was very clean. I would stay again.

Friends_and_family Family

4/10

Poor

03 Jun 2026

Robert

The refrigarator was installed backwards. i couldnt even open the door. Towels were dingy. The remote for the TV didn't work. Young lady at the front desk mumbled so I could hardly understand her. Won't be staying there again.

Self

6/10

Pleasant

02 Jun 2026

Debbie

The best thing about our stay was front desk clerk, Larry, he was above and beyond helpful and caring. The hotel is due for an update. Shower door was loose, the bathroom sink stopper was missing, the hideabed mattress was extremely uncomfortable. The hotel and room were clean. Husband said breakfast wasn’t very good.

Partner

6/10

Pleasant

31 May 2026

Karissa

Pros- great breakfast, staff was friendly (when around), beds were comfy, room seemed clean for an older hotel
Cons- smelled like marijuana the whole time in our room, tried to let them aware, but no one was around. So we bought air freshener. Sprayed all the time.
The noise from the interstate was awful! Had the fan running and tv on every night just to block the noise out.

Family_with_children

10/10

Exceptional

21 May 2026

Heather

The hotel is right next to the interstate, but we were not disturbed by any ambient noise. Our bed was comfortable, the room was cleaned, and the breakfast was good.
There were a couple turns off of the main thoroughfare to reach the hotel, but its location was excellent and very convenient to anything we wanted. I would definitely recommend.

Friends_and_family Family

10/10

Exceptional

13 May 2026

Scott

Breakfast was great

Self

6/10

Pleasant

22 Apr 2026

Natasha

Breakfast was mediocre, wasnt much selection. Coffee machine didnt work.

2/10

Poor

12 Apr 2026

Meagan

Couldnt get keys, no big deal, used my app. Went to my daughters tournament, didnt get to check the room fully out. Came back there was dirty dishes under the bed, breakfast at 845 am there were no more eggs and they weren't going to make anymore. Property needs a facelift, everything was old, mattress stained, dirty floors, dishes in the dishwasher from previous tenants. Red mysterious stains on carpet, shower amenities all empty. Ive stayed at a lot of Hiltons and this was by far the worse one I've ever stayed at.

10/10

Exceptional

12 Apr 2026

K-Ron

Everything was great

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Brenda

Everything was great !

10/10

Exceptional

01 Apr 2026

YUTA

ありがとうございました。

4/10

Poor

25 Mar 2026

Fabrizio

Room is not cleaning, second day a cockroach was in the bathroom the following day another one on the desk, the breakfast has no one pc of fresh bread all super processed and frozen, rom with the kitchen without soap to clean dishes plus the room cleaning need to be requested and even that some day wasn’t done… including that we’ve been overcharge compared to the daily rate.

Family

4/10

Poor

21 Mar 2026

Kristin

The staff had their children with them while they were at work. I have never seen this happen in my entire life.
They had the same breakfast each day and it wasn’t even luke warm.The dining room tables were dirty and the staff were hanging out in the kitchen with their children not even tending to what was needed in the breakfast room
The furniture is the hotel was shabby and worn down. The furniture in our suite was covered with dirt on the armrest and the cushions. There was dried up stuff the side of loveseat, so we had to throw a blanket over it..
The kicker was when we arrived. I paid the Expedia and the desk staff ended up charging me $369 when I had already paid Expedia.. when we got to the room that night they called and said it was taken care of, but it was not……I had to ask again in the staff that they couldn’t do anything because managers weren’t on duty.
The carpets smelled like pee when you went down the stairs and also in some of the hallways I know they allow pets there

Family

10/10

Exceptional

20 Mar 2026

Cloyce

Room was clean. Roomy. The annoyance was the room keys had to be redone twice in a 3 day stay. There was also an electrical issue with the air conditioner that caused it to turn on then rapidly turn off. Breakfast was good.

Friends_and_family Family

4/10

Poor

22 Feb 2026

Albert

Said they overbooked their rooms with a king that I paid for in advance. And it was Valentine’s Day. The wife and I spent 11 hours in the car so didn’t have much choice with the room. The breakfast was probably the worse I’ve ever had. No lie. Will never stay there again. Even if they paid me!?!?

Partner

8/10

Excellent

15 Jan 2026

Christopher

It seems like a bit of an older hotel, but no issues.

Business Family

10/10

Exceptional

20 Dec 2025

Kerry

Nice room and very good breakfast

Leisure Partner

10/10

Exceptional

15 Dec 2025

Kwadwo

yes

Friends_and_family Friends

10/10

Exceptional

14 Dec 2025

James

Our 6am flight was canceled and the woman at check out was very kind and did her best to get us into the room ASAP even tho check in was 3pm and let us grab breakfast while we waited. Unfortunately we are flying back out 5am tomorrow and wouldn't have enjoyed the pretty good complimentary food they provide.

Business Friends

10/10

Exceptional

14 Dec 2025

Haley

Everything was great’

Leisure Family

10/10

Exceptional

13 Dec 2025

Colleen

We had a fantastic family suite that was equipped with a full kitchen, it was wonderful, and saved us money because most of us are gluten-free so we were able to make our food there.

Friends_and_family Family

4/10

Poor

02 Dec 2025

Patrick

The hotel is in need of investment to bring it up to date. Our room had many fixtures that needed replacement, the sink had no stopper and the door to the closet was broken and just left inside the closet. The kitchen has the paper towel sitting on the floor. All in all it was not the best quality.

8/10

Excellent

23 Nov 2025

Lue Verne

Yes

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Evan M.

Courtesy great. Microwave door was damaged. Poor repair of tiles on bathroom floor pose a hazard.

Self

10/10

Exceptional

06 Nov 2025

Gerald

We arrived in time for the Wednesday evening buffet. A welcome treat after a hard day of travel.

Leisure Family

10/10

Exceptional

24 Oct 2025

Amber

We’ve stayed here before - it’s close to home and this time we stayed just as a staycation for a wedding. The staff is the best. Larry is so kind and accommodating, and the room is the perfect size for a family of 5. Kids loved the pool. I’m sure we’ll be back!

Leisure Family_with_children

10/10

Exceptional

22 Oct 2025

John

Everything was impeccable. Nice staff, beautifully decorated, reasonable rates, very spacious beautiful room. Everything was wonderful. Another reason Homewood suites is my favorite brand.

Business Self

10/10

Exceptional

13 Oct 2025

DeVontae

Absolutely fun time. Staff were great. Breakfast was awesome. Everything was clean. Will def come back when in Indianapolis in the future.

Friends_and_family Family

8/10

Excellent

12 Oct 2025

Mary

The room was very spacious. I would stay here again.

Business Self

10/10

Exceptional

01 Oct 2025

Trevor

Enjoyed my stay! Thank you!

10/10

Exceptional

29 Sep 2025

Michael

Great breakfast & big rooms

10/10

Exceptional

28 Sep 2025

Lisa

Continental breakfast was delicious and fresh

10/10

Exceptional

15 Sep 2025

Patty

I was concerned when I read the negative reviews but we had a very pleasant stay. Only complaint was the unattractive carpet in the hallways!

Leisure Family

8/10

Excellent

03 Sep 2025

Michael

Worked for my travels.

Business

10/10

Exceptional

25 Aug 2025

Lexon

Very convenient and cozy

6/10

Pleasant

23 Aug 2025

Amanda

Unideal conditions

Stayed here with my toddler for a few nights while visiting family. Emani was especially kind and helpful. The room itself however was unimpressive. The kitchenette was okay and so was the bed and vanity area. However the ceiling fan in the room over the bed was clearly not balanced and rocked precariously back and forth, it made me nervous that it would fall on me and my toddler. I let the front desk know and they said they'd tell maintenance but nothing ever happened. There were also holes in the wall, unfinished or broken tiles with sharp edges in the bathroom that i had to watch to ensure my toddler didn't get cut on them, and mold in the shower. I was hoping to have fun with her in the pool as well but it clearly hasn't been cleaned in ages. At least the breakfast was good, but it doesn't make up for the overall disappointing stay. :/

Friends_and_family Family

2/10

Poor

22 Aug 2025

William

Indy Hilton Homewood worst ever

Worse experience ever. They never cleaned our room, never brought clean towels, etc. Called the front desk6-8 times, but no one answered the phone. Food (breakfast) was inedible. Coffee and juice were good. Killed a roach on bathroom wall. Check-in and checkout I had to search all over the 1 st floor to find someone to check me in. One day I personally requested clean towel and clean room. The front desk assured me they would make sure it happened( about one PM). Nothing was done when I returned at 6pm. Could not find any person in or around the front desk to talk to. Called the front desk 4 more tomes….. no one ever answered the phone, so I left messages but they were ignored. Finally at 9;50 PM someone arrive at our door with clean towels. Request that the following someone clean our room, make the bed, and take away all the used towels and washcloths. No one showed up. I could go on but what’s the use. Your ratings for this hotel are so exaggerated. I don’t plan to rely Hotels.com help select or reserve lodging.

Partner

6/10

Pleasant

19 Aug 2025

Jon

Maids never knocked before they open the door, one of the elevators smelled like cat urine. No water fountains worked. There was no water in the gym cooler.

Business Self

4/10

Poor

18 Aug 2025

Geoffrey

The elevator smelled foul, and there was a significant amount of food spilled in it that was not cleaned up in the three days I was there. The room was dingy, the bed lumpy. Couldn't wait to leave.

Leisure

6/10

Pleasant

12 Aug 2025

Sandra

I could not get the air conditioner to go below 76 degrees so it was uncomfortable sleeping.
The elevator smelled like urine (it is a pet hotel).
The breakfast was luke warm at best, but good otherwise. The stay was fine. The only big thing for me was the air conditioning.

Business Self

4/10

Poor

10 Aug 2025

Patricia

Won’t stay here again.

Our room was in need of some serious maintenance. Lock on top of door was broken, closet door was leaning against the wall inside of the closet, shower curtain did not close, blackout curtains did not block light from parking lot, carpet was sticky in areas. Also, we had to get room keys recoded. Pool in horrible condition.

Friends_and_family Family

2/10

Poor

28 Jul 2025

Ana

Carbon monoxide poisoning at hotel

8/10

Excellent

18 Jul 2025

Linda

Nice room layout with full kitchen with dishes, dining table, couch, desk, walk-in shower. There is a ceiling fan - nice touch if it wasn’t broken. Room A/C and hot water temp in shower adequate but not great. Would return.

2/10

Poor

13 Jul 2025

Emily

Evacuated mid trip and overcharged

Entire hotel was evacuated for a maintenance emergency. Not even informed of what emergency was. Precious day upon arrival the entire lobby smelled of propane gas- could’ve been related to a gas leak. Offered rooms at other hotels but did not cover costs and rooms did not match rooms that had been previously booked so we had to cancel trip entirely due to other hotels being over priced or sold out.

Friends_and_family Family

4/10

Poor

01 Jul 2025

Sarah Jean

Room was not available when I arrived. I was not informed beforehand. They wanted to move me to the hotel down the street. Eventually they accommodated me with a room. I'm definitely unhappy with this experience. I was traveling alone with my daughter and did not want to be relocated to an unknown hotel with zero notice, especially when there were clearly rooms available.

Leisure Family

10/10

Exceptional

16 Jun 2025

Patricia

Loved our stay… very accommodating staff and delicious breakfast buffet!!!

Partner

8/10

Excellent

11 Jun 2025

Winfield

Our room was clean and very nice. There was no one behind the desk when we went to check in. We waited about 10 minutes for someone to come from behind the wall behind the counter. The staff was nice and breakfast was good.

Leisure Family

8/10

Excellent

09 Jun 2025

Kevin C.

Great value.

Leisure Family

10/10

Exceptional

02 Jun 2025

Rodney

None

10/10

Exceptional

25 May 2025

Tiffany

Easy parking and near restaurants

Leisure Family

6/10

Pleasant

03 May 2025

Traci

I want to start with something positive the breakfast buffet was great it was huge and fully stocked! The rooms were big they were surface cleaned. The room needed deep cleaned. The corners in the bathe were gross, white finger prints on the couch, stains on the chairs. The front desk lady was very friendly. The pool area needs help. The pool looked like it was filled with algae it wasn’t it was just stained but looked really gross .

Leisure Family_with_children

2/10

Poor

27 Apr 2025

Rodney

Don't book this hotel. Service was contrary to even the slightest attempt of hospitality. No sleep, no food, no water.

Leisure Family

8/10

Excellent

25 Apr 2025

Susannah

The room was spacious. Staff very friendly.

Business_and_leisure

10/10

Exceptional

13 Apr 2025

Terrence

I didn’t like the fact on my last night there get in The bed for the night and the bed broke down leaning from one side had to sleep like that for the night.

10/10

Exceptional

10 Apr 2025

Patrick

5 Stars

This is the second time staying and both times have been great. The hotel and rooms are clean and do not have the typical musty hotel smell. And the shower actually has water pressure. Would definitely recommend. And they're pet friendly!

Partner

6/10

Pleasant

25 Mar 2025

Mayah

Pool was super dirty, dings in the wall in the room, asked for a crib didn’t get it

Leisure Family_with_children

10/10

Exceptional

21 Mar 2025

PATRICK

great place to stay and everyone is very friendly

Leisure

10/10

Exceptional

21 Mar 2025

Keith

I always like staying there

Leisure Self

10/10

Exceptional

03 Mar 2025

Tasheona

Nice rooms

Leisure Family

10/10

Exceptional

27 Feb 2025

Brandi

Everything was great. Nice clean rooms.

Leisure Self

4/10

Poor

21 Feb 2025

Christopher

Stayed at this place because it came with high ratings. It should not be highly rated. Pool is a mess, hot tub is empty. Breakfast was decent. I left my therapeutic pillow there with a distinct pillowcase on it from home. Called about it the day I left and somehow no one can find it after 3 days of calling. I let the manager know my displeasure and they seem to not really care and want to do anything about it. Poor service. Disappointed to say the least.

Business Family

10/10

Exceptional

30 Jan 2025

Deborah

Medical Visit

We stayed here for 3 days - for a surgery visit. The front desk was very accommodating and the suite worked very well for our needs. Although it’s a few blocks off the main drag, it was still conveniently located (also right near a Costco). The breakfast had variety and that also made things EZ. We were happy with our stay.

Business

8/10

Excellent

08 Jan 2025

PATRICK

The dog hotel next door is too close and noisy. The laundry on the fourth floor only is a little obnoxious.

Leisure Self

10/10

Exceptional

02 Jan 2025

Ashley

Loved it! Good location

Business_and_leisure

2/10

Poor

28 Dec 2024

Cynthia

Too loud - even after being moved. Pot smell on every level including non smoking levels. Tried cleaning before 8am - then didn’t bother to check later in the morning. Elevator floor looks like it had usage of twenty years worth of feet for how worn out it was on the carpet. Shower rod was broken.

Leisure Family

10/10

Exceptional

27 Dec 2024

Dianna

Great place to stay. Clean and the staff were friendly and helpful. Easy check in and out and a delish breakfast was most welcome. Will stay again next time in Indy!

Leisure Self

8/10

Excellent

24 Dec 2024

Eduardo

The staff lacked exciment or attention. Bathroom corners and near wall dusty.

Business Family

10/10

Exceptional

14 Dec 2024

Jon

Good

4/10

Poor

08 Dec 2024

Mark

Space felt a bit dirty and unclean. Also the hot tub was broken.

10/10

Exceptional

07 Dec 2024

Brian

Staff was friendly and accommodated our room request.

Leisure Partner

10/10

Exceptional

07 Dec 2024

Muhammad Adnan

kitchen and its details

10/10

Exceptional

06 Dec 2024

Craig Mischke

This hotel is one of those stays that you would hope to find at every hotel but don’t. Aside from being right next to the highway, (noise) the room was clean spacious and comfortable. If you like a soft bed your in for a treat. That’s hard to find. The breakfast was excellent. Compared to all the other hotels and stays I’ve had over the years I actually felt like I got more then what I paid for.

2/10

Poor

18 Nov 2024

LaGina

Not happy

I did not stay in the room there so many problems I did not stay I requested refund because the room was not to my satisfaction so I left a couple hours after check in I was not satisfied with stay

Friends_and_family Family

10/10

Exceptional

17 Nov 2024

yingbi

Nice room setting

Leisure Family

10/10

Exceptional

14 Nov 2024

KATRINA

Great customer service at check in.

Leisure Partner

10/10

Exceptional

07 Nov 2024

Denise

The stay was good except for a couple fighting and they were very loud. It was bothersome.
The lady who was available to assist with breakfast wasn't very pleasant. There was no cream cheese for the bagels.

Partner

10/10

Exceptional

05 Nov 2024

McKenzie

Great place to stay!

10/10

Exceptional

04 Nov 2024

Balakrishna

Neat, clean, quiet place

4/10

Poor

30 Oct 2024

Shannon

We originally had one room. The keys didnt work because the battery in the door was dead. So then we go to another floor/room. The toilet didnt flush and the light switch in the bathroom did not work. Then we were moved to another room as a free upgrade. One bedroom suite. The shower door would barely budge. My husband had to open it for me. The entire track of the shower door was fikthy and had calcium build up and a dead stink bug. The bedroom t.v. also didnt work!

10/10

Exceptional

27 Oct 2024

ALEXANDRIA

10/10

Wonderful experience. Breakfast was ok.

Partner

10/10

Exceptional

11 Oct 2024

Charles

Patio area

Business

4/10

Poor

26 Aug 2024

Nicholas

Keys kept getting desactivated. Receptionist that was there on Saturday was terrible. She may needs to learn about customer service.

Will not be returning back

Leisure Self

6/10

Pleasant

24 Aug 2024

CINDY

I have stayed at this property dozens of times over the years. It's still in decent condition but it needs a little TLC. More concerning than that is their staff. They either need to train their employees on customer service or replace them.

Business

10/10

Exceptional

20 Aug 2024

Charles

Pool, gym and beautiful outside set up for lounging

Business

4/10

Poor

19 Aug 2024

Margaret

We paid extra for breakfast. No breakfast or coffee was provided. The breakfast person was a no show was the excuse. The front desk person told me to make coffee in my room except part of the coffee pot was missing. No partial refund was offered by management. Very unprofessional staff and poor experience.

Leisure Family

8/10

Excellent

13 Aug 2024

Erica

Could have been better.

Front desk clerk was nice and ready for us. Our room had a cleaning rag left on the floor, the air in one of our rooms wasn't working very well and the ceiling fan was broken. For the cost of over $300, the rooms should be in better condition. Breakfast was okay. Well stocked. Would have liked bacon instead of sausage at least one of the days but that is preference only.

Friends_and_family Family

4/10

Poor

12 Aug 2024

Sandra

Pool was pretty bad way too much chlorine and dirty , rooms outdated and torn up

Leisure Family

6/10

Pleasant

11 Aug 2024

Verified traveler

The receptionist was very helpful & friendly. Unfortunately our room had one bed with a broken frame. We reported it and nobody came to fix it. The room was not cleaned very well and had garbage on the floor when we arrived. The jacuzzi was also broken and the pool had stuff floating in it.

Friends_and_family Family

2/10

Poor

11 Aug 2024

Angela

Disaster

No sleep! The room next yo us paeties until almost 2AM. We called the front desk 3 times and asked for the issue to be taken care of. But it was not. In the morning, I asked for a refund and was told because I booked through Hotels.com, I couldn't be refunded and that is why I should have called the hotel directly.

Friends_and_family Family

8/10

Excellent

10 Aug 2024

glen

Spacious room

Room was very spacious. Shower door didn’t slide close as it was suppose to. Breakfast was great. Pool water appeared cloudy and jets in hot tub did not work.

Partner

10/10

Exceptional

18 Nov 2018

Verified traveler

Staff was so friendly! Hotel was clean and smelled fantastic. The complimentary treats were delicious.

8/10

Excellent

18 Nov 2018

Cari

Great layout and well taken care of suites. Shower didn’t work properly.

Family