Red Roof Inn Indianapolis North

Red Roof Inn Indianapolis North - College Park

United States , Indianapolis - IN
INDIANAPOLIS, 9520 Valparaiso Ct
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100 reviews shown

2/10

Poor

26 Feb 2026

Rhonda

Seen cockroach in bathroom and for 2 guests there were no wash cloths and when I asked for clean towels the 2 nd night the front desk said they didn’t have any available

Partner

2/10

Poor

21 Feb 2026

Victor

This place is a disaster. It was dirty, with locks that felt like someone from outside could just shove to get in. The ceiling in my bathroom started leaking, and dirty drips were coming down. The towels weren I changed rooms after taking a shower, I realized there was only one very small, dingy hand towel to dry with. The tiles on the floor were completely uneven and didn't match. The bed sheets were very worn. The staff barely could understan very dingy. Whed me. I would not recommend this place to anyone. I honestly don't understand how Red Roof Inn has allowed them to keep their brand. Because of this, I will never stay at another Red Roof Inn.

Self

2/10

Poor

21 Jan 2026

Ananise

Bad everything

6/10

Pleasant

12 Jan 2026

Edward

It needs a lot of work

Friends_and_family Family

2/10

Poor

11 Jan 2026

Jeremiah

Roaches crawling every. Floor wasn't clean and sticky. Bedsheets were stain and discolored. I wish I could upload photos.

Business_and_leisure Self

4/10

Poor

29 Oct 2025

Bryan

The sheets on both beds were stained and also the towels had people lurking around outside, didnt feel safe.

Business Self

2/10

Poor

13 Oct 2025

Jennifer

Room was filthy, sheets and bedspread were stained yellow….looked like urine stains, toilet would not flush and was leaking water all over the floor, tv remote didn’t work, the room smelled musty with a mixture of dirty dog, there was no phone in the room, no lamp (only the overhead lights), mattress was worn out and uncomfortable, the a/c unit was disgustingly filthy, the floor was dirty….. I would suggest you pay a little more if you can and go somewhere else!! I had been traveling and hadn’t slept in about 36 hours. I had booked the room online and was so exhausted when I checked in, I didn’t have the energy to look for a different hotel/motel at the time.

Leisure Pet

2/10

Poor

15 Sep 2025

Charlene

A motel that you do not want to stay at

When I checked in I was tired I was hot and out of sorts. The only good thing about this room was the air conditioner it did put out some cold air. For the rest of the evening I just relaxed and didn't really pay attention to the room. It was the next morning that I noticed just how disgusting the room was, and when I saw roaches crawling across the desktop I immediately got my things together and checked out at 7:00 a.m. I spoke with the manager directly and my opinion is he doesn't care about the quality of a guest stay. Myself I will never stay this motel again

Self

2/10

Poor

09 Sep 2025

Ronald

Only good was friendly staff, safety lock on door was broke off, bathroom door would not shut, toilet was loose felt like it was going to fall over, when you stepped down on the plank flooring water would come up between the seams, tv remote only half worked.

2/10

Poor

04 Aug 2025

Gary

DOD NOT HAVE MY ROOM!
Made a reservation but…..
They left me stranded at 11:30 at night, exhausted with two kids!!!

Leisure Family_with_children

2/10

Poor

03 Aug 2025

Marc

Very Disappointed

Beds were dirty, roaches in room. smelled like smoke. sink was filthy and broken. bath tub was very dirty. it said Motel was renovated a year ago and this is false. floors were cracked and broken

Friends_and_family Family

2/10

Poor

03 Aug 2025

Warren

Should be demolished

Start with the good: I didn't see any bugs.
The bathroom was dirty. There was drywall mud and debris all over the floor. No TV in the room. Th linens were stained and dirty. Overall maintenance was far below shoddy with gaps in the flooring and non-functioning switches.
I've slept in far worse places in the Army, but this place is in the running for worst place I've stayed.

Business

2/10

Poor

23 Jul 2025

Delvis

Never Again

Nasty. The room I was given had not been refreshed, even though I was checking in after 10p, so the room had been in disarray ALL DAY LONG. I was placed into a room with 2 queen beds. One of the beds had a burn hole in the covers, and the toilet seat was not fully secured. My days of staying in an RRI are over

Self

2/10

Poor

14 Jul 2025

Jerome

Folks lingering outside. Smoking, etc.
Ps, The first 2 rooms I was assigned hadn't been cleaned.

2/10

Poor

13 Jul 2025

Andrew

We trued to cancel it she said I had to contact Expedia bed sheets were dirty shower and toilet were nasty we went to a different hotel in Anderson Indiana we want are money back

2/10

Poor

01 Jul 2025

Jackie

Horrible

It was bad. The air conditioning barely work and leaked all over the floor. The refrigerator also leaked on the floor. The bedding was stained bad. The toilet barely flushed. They wouldn’t give us new towels. I would recommend not staying here. The rooms also smelled bad

Friends_and_family Family

4/10

Poor

30 Jun 2025

Chris

Was just trying to get a cheap place to stay for the night. Rooms weren’t cleaned and had cigarette burns on bedding and stains

Partner

10/10

Exceptional

21 Jun 2025

Niki

Great hotel to stay at if you have pets

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Niki

Great stay

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Niki

Great place if you need a longer stay and have a pet

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Niki

Great for a longer stay

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Niki

Outdoor area for grilling

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Niki

Clean safe

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Niki

Great staff owner on property

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Niki

Staff is great with pets

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Niki

Awesome place to stay with your pet

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Niki

Great staff! Had a small issue and maintenance handled it right away and after hours

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Niki

Owner is on site and very friendly kind patient

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Niki

Owner is on site and very accommodating

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Niki

Great stay at this hotel

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Niki

Staff were kind patient and helpful and very knowledgeable

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Niki

Staff was friendly and helpful!

Friends_and_family Family

10/10

Exceptional

07 Jun 2025

Niki

Clean friendly stafg

Friends_and_family Family

2/10

Poor

26 May 2025

Ryan

Seen better conditions at a landfill

By far the filthiest, most disgusting room I’ve ever experienced. Complete dump. You know it’s bad when you walk in and hit the light switch and nothing works. No working lights or plug ins in the main room. Got in at midnight and had no energy to go look for another hotel since we were getting up in 5 hours for the Indy 500. Towels and washcloths were soiled or stained, not sure which. Nasty stains on beds and obvious water damage in bathroom. Only place where you’d come out of the shower dirtier than you went in. Thankfully the lights in the bathroom worked, but when we saw the nastiness, I wish they didn’t. The pee on the toilet from a prior guest was a nice touch. Slept on top of the bedspread and used my backpack for a pillow. The fact the room was so expensive for the Indy 500 made it even harder to swallow. NEVER again will I book a Red Roof Inn. Thought it must be a joke but they were thrilled to take my money. Maybe this was the special room for people who book through hotels.com. STAY AWAY!! Felt bad for the lady at the front desk who works for a slumlord.

Friends_and_family Family

2/10

Poor

26 May 2025

Bernard

Hotel horror!

The room was absolutly horid bathroom ceiling was falling down there were 3 or 4 blood stains on the bathroom wall. Bathroom door would not close. The cleanliness of the room was maybe a 4 on a 10 scale. The bed was tho most uncomfortable bed ive ever slept in. Im sure the health department would absolutly shut this place down. Zero out of 5 stars. Would not recomend especially for 250 per night!

Partner

8/10

Excellent

24 May 2025

Frederick

Property looked well kept

2/10

Poor

13 Apr 2025

Clay

Our room had bugs, the bathroom door handle broke off, broken heater (at freezing temps), sheets had major stains and cigarette burns, broken night stand, smelled like mildew, wasn’t clean, broken toilet, the ceiling was literally PEELING APART! How is this place even open? Also it’s seedy as hell. The county needs to step in and shut this place down.

2/10

Poor

12 Apr 2025

Britni

DO NOT STAY HERE! ROACHES GALORE!

The place is DISGUSTING! DO NOT STAY HERE! Roach infested, stained sheets, blankets, pillowcases. It's super dirty. The refrigerator does not work. It was horrible!

8/10

Excellent

11 Apr 2025

Alphonso

The property was very clean, smell nice, beding soft and clean. you have a lady working there name linda she talk to me like i was some animal o repect for the handy and seniors

Leisure Pet

2/10

Poor

06 Apr 2025

Javier

Muy sucia y abandonado por parte del personal

2/10

Poor

03 Apr 2025

Holly

Kind people, unclean hotel

Upon check in I was greeted great though the process due to training took 25 mins to check in. I was given a key of 112 and an envelope that stated 222 and both rooms did not work upon trying. I walked all over and then back to the front. Got an entirely new key/room and got in. The room smelled like a mix of smoke and animal urine and bedding was stained/soiled. No remote for tv. Lights above bed didn’t work. And to top it off, a cockroach was climbing down the wall when using the rest room. (I have picture and left cockroach in sink). I can’t bring myself to bring my belongings in from the car until having them washed somewhere before the I eliminate any chance of taking critters home with me. I took some photos but should have taken more to help describe the rest of the unclean areas/sheets/bedding/floor, etc. Again, customer service as far as kindness goes, was great. Though sadly I would not return.

Self

2/10

Poor

19 Feb 2025

Charlene

Will never stay again!

The staff at this hotel are so friendly, but unfortunately, thats where the nice comments end. Upon arrival, we were told there would be a $200 fee is they feel someone smoked in the room. When we arrived to our room, it smelled like old smoke and the smoke detector had been removed. We informed the front desk who said they would put that in our profile. When going theough the linens, everyone had stains. Thankfully, the staff were quick to give very clean, newish looking linens. The room walls hsd so many pin holes it was ridiculous. Whoever manages this hotel does not care to invest in their property. The staff were the only positive!

Friends_and_family Family

2/10

Poor

28 Jan 2025

Amar

Unfortunately I had to have a room for DOT so I slept a few hours in my clothes on the towels because the bedding was so disgusting. Had visible crud on mattress pad and multiple stains and holes in rest. The tub also had visible crud in it so I didn’t even touch it. Checked out asap.

4/10

Poor

08 Jan 2025

Michael

No toilet paper, no Kleenex, no shower head, hole in wall, lavatory sink barely drains.

Business

6/10

Pleasant

06 Jan 2025

Monica

Holes in the blanket n bug in the bathroom look like a roach n just 1 towel

Leisure Self

2/10

Poor

20 Dec 2024

Alexander

Have roaches

Leisure Self

2/10

Poor

15 Dec 2024

Michael

This has to be the absolute worst hotel on the planet. The first room had no heat, sticky floors, only 2 of the 7 lights worked, none of the power outlets worked, the bedspreads were stained, there was mold in the shower, the toilet didn’t flush the sheets were stained and the tv didn’t work, also no remote. The 2nd room wasn’t much better. No heat no water pressure, broken shower head, microwave door was broken almost off of the microwave, cold air came in around the door, very limited tv channels, no working phone. When asked for another room was told no. Asked for refund was told I had to wait until the manager got there on Monday but we could leave if we didn’t like it. We were 11 hours from home and couldn’t afford another hotel. Asked the day shift front desk for a refund and explained the problem and she said contact the property on Monday for the manager (those was Saturday) Travelocity will be contacted. AVOID THIS “HOTEL” AT ALL COSTS!!

Leisure Family

2/10

Poor

20 Nov 2024

Matthew

Worst hotel room by far

I always had good experiences at Red Roof Inns, until now.

Let’s start with the positive: the water pressure was good.

It seemed the room had been clean except a large glob of something on the bathroom counter. The hand towel hanging next to it was stained and so I decided to not use it, instead covering the glob with the hand towel to avoid touching it. I had to work, so hours passed before I began to settle in. I realized that all the linens were stained, frayed, or had holes in them, including the bedsheets. The unit seemed in the midst of construction, and neither of the lights above the beds worked. Areas of the bathroom were rusty and generally gross. It was only when I saw the cockroach, however, that I decided to take pictures. The location was convenient; I expected a low-end but acceptable room—yet room 150 was not to standards of Red Roof Inn or any hotel. It being late, in addition to being tired, I had no confidence in the front desk finding a better room. I reached out multiple times in multiple ways, only to get a run-around. Most disgusting room I’ve ever stayed in by far.

Business Self

8/10

Excellent

20 Nov 2024

Rossy

Very quiet area. Not to distant from dining or shopping area that was convent.

Leisure Family

2/10

Poor

12 Nov 2024

Britanya

Worse than imagined

Absolutely awful. Property is non-smoking yet our room reeked of smoke. Room was badly damaged (patches walls, broken trim, broken smoke detector), toilet didn’t flush properly & ran non-stop loudly, room right behind office & could hear machines, ppl talking etc all night. Tried to make it work, the smoke was so strong my 12yr old got a sore throat & felt badly. 2 other rooms checked out bc of smoke in non-smoking rooms & room conditions. They wouldn’t refund us/cancel bc we waited too long. Moved us rooms. Next 1 didn’t smell like smoke but was in poor condition. Smoke detector also disabled. $30 per night “resort fee.” Its a crappy motel, what the heck??? I want a full refund from this nightmare hellscape of a motel. NOTHING like pictures. Staff unhelpful. Zero pride in their business or property. Pics from first room (front desk argued these are not cigarette burns & it’s impossible our room smells like smoke.)

Friends_and_family Family

4/10

Poor

08 Nov 2024

Leisure Family

4/10

Poor

08 Nov 2024

Olimpia

The rooms are very run down and they only had one roll of toilet paper so we ended up checking out earlier because we ran out and preferred to just get out earlier and go use the bathroom elsewhere.

2/10

Poor

07 Nov 2024

Verified traveler

Our stay was extremely disappointing. I understand rates were at a premium with the concert in town. However, we paid a high rate for two unsanitary and un-maintained amenities.

The rooms were not clean or maintained. Upon opening the front door, dirt and debris covered the floor. Walking around without shoes left our feet filthy (we immediately put the shoes back on and did not take them off). The pillows and sheets were stained. There were visible moth holes in the shades, which the sun shone through early in the am.

The toilet did not flush well, and a loud noise was made as the bowl tried to refill. There were no stoppers on the shower or sink.

One of the worst hotel experiences I have ever had.

Friends_and_family Friends

2/10

Poor

05 Nov 2024

Alissa

We could not stay. It was that bad. I am a person that will stay anywhere on a road trip, just to sleep. But this was not even suitable for that. My daughter started crying about the stains all over the bed, the disgusting shower and the creepy people right outside our door. We had to leave. Luckily the staff refunded my money with no argument.

Leisure Family

2/10

Poor

04 Nov 2024

Laurel

No refund after I was sick and exposed to COVID so I did not make it to the city and lost the 100 dollar tree

Business_and_leisure

2/10

Poor

03 Nov 2024

Leslie

Don’t stay here, it’s gross.

I booked this room last minute for The Eras tour, to have a place for my daughter and I to enjoy our time. It was $150 per night and now I know why. The sheets, pillows, pillow cases, and comforter were all riddled with stains, as in it was time to throw them out. I asked for a new set and they brought me sheets that were much worse, blood stains and all. (I wish I was kidding)

The light didn’t work above the mirror and thankfully the maintenance man did come in and give us a new one, so that we could get ready. The pillows were also probably 10 years old and one was the size of a throw pillow. So strange. We didn’t even stay the second night that we paid for because sleeping in the bed was just not something we wanted to do.

I wish I had taken photos. I’m embarrassed for this place. They need new management.

Friends_and_family Family

2/10

Poor

03 Nov 2024

Verified traveler

STAY AWAY, YOUVE BEEN WARNED

This was the worst possible situation for a hotel. Room does NOT look like pictures. Whole hotel reaks of cigarette smoke. Yellow stains on sheets. Hotel will NOT refund you your money. The hotel management is a joke and just wants your money.

Friends_and_family Family

2/10

Poor

03 Nov 2024

Erin

The property was filthy. The room smelled heavily of smoke, there was a hole in the wall, the toilet was clogged and the floors were sticky

Friends

2/10

Poor

29 Oct 2024

Terrance

There were cockroaches and rats. The heater/air conditioner was falling off the wall. It smelled musty/moldy. The shower didn't drain. It definitely wasn't what was represented when I booked the room!

Business Self

2/10

Poor

25 Oct 2024

Verified traveler

You get what you paid for.

Restroom was roach infested. Water tank of toilet was filling up too slow caused slow flushing.

Faucet of hanj sink was not operating correctly. Hd choice of scolding hot to hot.

Water pressure of bathtub was very low.

They left one half roll of toilet paper in the room when I checked in.

Friends_and_family Friends

10/10

Exceptional

24 Oct 2024

Shelia

Nothing there was bug spiderwebs. Dirty covers 30 sheets. The bathroom was dirty. The toilet was dirty. It was terrible.

2/10

Poor

23 Sep 2024

Verified traveler

I never stayed in the room the app allowed me to make several reservations for the same day without proper instructions of deposits or how to cancel and I chose another location

Self

2/10

Poor

20 Sep 2024

jeetendra

Very old property. I had the confirmed booking but they said no room was available. They offered a smaller room with 1 bed while we booked 2 queen beds for 4 people but the room’s condition was really bad smelly and dirty.

2/10

Poor

01 Sep 2024

Karl

I put wrong dates in I Paided for a room I never stayed there Was unable to cancel

2/10

Poor

25 Aug 2024

Carlos

Old outdated rooms, smell like dogs because they are “pet friendly” musky rooms. They don’t clean if you don’t expressly ask so we got no fresh towels. Next day they said “we have no towels”. Indian staff with limited knowledge of the language or the culture. Red Roof used to be ok. People say “you get what you pay for” in this case you don’t even get that. Rooms have no phones. I had to kill a cockroach. Never again with this chain.

Family

8/10

Excellent

16 Aug 2024

Roiter

It was a nice hotel but needs cleaning to be done and also nice staff!

Partner

10/10

Exceptional

09 Aug 2024

Matthew

Very friendly staff

2/10

Poor

09 Aug 2024

Jason

Air quality was so bad my throat started to swell. Bathroom light hasnt been updated since the 60s. The door for the conjoined toom had its deadbolt removed. Overall did not feel safe and felt disgusting.

Leisure Friends

8/10

Excellent

05 Aug 2024

Kaitlyn

They're trying to keep a building afloat that should have been demolished 10 years ago

Business_and_leisure Self

6/10

Pleasant

04 Aug 2024

Christopher

So so place

Was a so so experience. Place was alright, but kind of expensive for what it was. Door was partially broken, headboard was broken, toilet wouldn't fill up to flush. All the workers I talked to seemed like they didn't care about much. Lots of people in the office complaining about their rooms. But, the bed was comfortable. And a nice sized room.

Self

2/10

Poor

04 Aug 2024

David

The comforter and sheets were stained on both beds and everything smelled like smoke. Very gross.

Leisure Family

2/10

Poor

03 Aug 2024

Danielle

All fabric was dirty, towels bedding. The room had holes all over the walls. It was just bad

Partner

2/10

Poor

03 Aug 2024

Danielle

All fabric was dirty, towels bedding. The room had holes all over the walls. It was just bad

Partner

2/10

Poor

02 Aug 2024

Sangeetha

Sheets were stained, bathroom looked gross. Will never go back

Leisure Family_with_children

2/10

Poor

26 Jul 2024

Tasha

Will never stay here again. Asked for more towels because we did not have any clean ones and no one came to clean our room or replace our towels. When we asked for clean ones they said they didn’t have any?

Family

2/10

Poor

22 Jul 2024

Javier

Disgusting stay ever

The worse stay. Room was disgusting! Bloody sheets and hair in the tub. Homeless people harassing us and using laundry service.

Friends_and_family Family

2/10

Poor

22 Jul 2024

Saul

Dirty, paint bucket where in the room, the bed was not done the associate at front desk ask me and my wife to step out the building for 5 minutes and one our went by he never told us to came in again.

Leisure Family

2/10

Poor

21 Jul 2024

Tim

Just Awful.

This was probably the dirtiest and most run-down hotel i have ever stayed in. The light fixture fell from the ceiling unprompted. There was spackle still on the walls, the back of the bathroom door had a massive hole in it. The bathroom door handle was extremely loose and felt like it was ablut to break off. I would never recommend staying here even to my worst enemy. I was booked for 2 nights, but after the first i had had enough and decided to cut short my stay. They would not even refund me for the 2nd night that i was no longer going to need.

Self

4/10

Poor

21 Jul 2024

Todd

I paid for 3 people in 1 room. There were only 2 towels for showers. I called once and visited the front desk and was told additional towels were coming, along with additional toilet paper I requested. We went to dinner, came back and nothing had been delivered. I again went to the front desk, retrieved the toilet paper and was told they were out of towels. Customer service is essentially non-existant and it's apparent whomever owns this place does not take pride in the property. All that said, I guess it's expected from a Red Roof Inn.

Leisure Family

2/10

Poor

18 Jul 2024

Emanuel

roaches, in three different rooms that we switched. There was a single person working who was un helpful and we found out they offer zero refunds. Went through Expedia and the manager denied them our refund after we found roaches, stained and dirty bed sheets, and dirty floors (cigarette buds trash and dead bugs). Very frustrating and had to find another place to stay. Play it safe and go somewhere else.

4/10

Poor

14 Jul 2024

Verified traveler

Im in need of a HOE

Didnt read the whole email. Arrived at 1:12. Front desk person said nothing will be ready till 3 o'clock. She couldve gotten me into a room thst was cleaned. Waited till 3.checked into a room and the flior was still wet from mopping. No tv remote. Oh yeah this red roof is for hook ups...

Self

6/10

Pleasant

13 Jul 2024

The first room I was given had not way to lock it. I was assigned a different room that was fine. The staff should be aware of this before assigning rooms.

2/10

Poor

07 Jul 2024

Symone

Disgusting and really horrible. Stains on the floor and people arguing outside our room and banging on our door at 3 AM. Someone’s clothes were in the bathroom and there were bugs on the floor. really bad. I will never stay here again.

Leisure Partner

2/10

Poor

07 Jul 2024

Eli

Look like the never clean up the rooms
And the AC was so loud

2/10

Poor

01 Jul 2024

Laura

This was the most disgusting hotel I have stayed at in my life- I would have immediately left if there were ANY open rooms elsewhere. There was blood on the sheets and bathroom door frame, “love making” stains and cigarette holes on both bed sheets, bugs, no aerator on the sink and toilets and sinks that hardly drained. The mattress were for a cot and too small for the bed frames. Best part of my stay was checking out.

Leisure Family

2/10

Poor

30 Jun 2024

Paul

We showed up and our room wasnt ready at 3 like they said it was going to be. I ordered a room with a king size bed and it was 2 queen beds. The beds were infested with bed bugs. Its like nobody even washed the sheets. We also found blood stains on the sheets.

Leisure Partner

2/10

Poor

30 Jun 2024

Robert

Don't even step in

I went in and the bed was infested with bugs. I asked for another room and the bed had stains all over it. I went into a third room and the same thing I ended up sleeping in my car. Disgusting

Business

4/10

Poor

29 Jun 2024

Ramana

They need to replace old inventory at least bedsheets and blankets.

Business_and_leisure Self

2/10

Poor

25 Jun 2024

Rogelio

Dirty walls, doors, carpet. Noise rooms.

Leisure Family

2/10

Poor

31 May 2024

Verified traveler

Do not stay at this hotel

Room was disgusting and did not feel safe. I was able to get a refund and found a different place to stay.

Friends_and_family Family

2/10

Poor

28 May 2024

Jayla

I did not end up staying here. Bed/sheets were stained. Walls were cracked and falling apart. Bathroom was not clean.

Leisure

4/10

Poor

26 May 2024

Ben

dirty shower and bedding

Friends_and_family Family

2/10

Poor

20 May 2024

James

Horrible hotel

Tv didn’t work properly, dirty sheets, one roll of tp, small towels, etc

Partner

4/10

Poor

20 May 2024

Robert

The toilet had black mold growing in it

Leisure Family

4/10

Poor

18 May 2024

Brandon

Had to switch rooms because of faulty toilet and lighting.

Business_and_leisure Friends

8/10

Excellent

15 May 2024

Rob

Quite difficult to get a simple special request

Customer service was infuriating to deal with to get a late check in. When the phone connection worked, the foreign agent was nearly impossible to understand. The agent properly sent my phone number to the local RR's front desk. From there on out, all was done adequately.

Partner

4/10

Poor

15 May 2024

Jennifer

Clean, but in poor shape

The room smelled funky, and the shower was not in the best condition. There were some stains on the comforter, and there was a crack in the sink. Not all the tv channels worked, according to the desk clerk, who was very nice. I didn't check. No vending. The room was clean. They require a refundable $50 deposit, which they dont tell you until check in.

Friends_and_family Family

2/10

Poor

05 May 2024

Janette

Sheets and blankets were all stained and whole I was brought fresh ones, i had to out them on myself since no one from housekeeping was onsite. Just awful!

Leisure Family

2/10

Poor

04 May 2024

Demetrice

Please beware!!! This property is horrible I thought it was a hotel but unfortunately too late we realized it was a motel… We checked in because we only needed a place to stay for a few hours before we hit the road again to head home, however we didn’t stay. The room had holes in the wall, the toilet didn’t flush, the room had bugs, the phone was a prop and the television didn’t come on. Trust me we ran out and drove all the way home!!!
DO NOT STAY HERE!!!!

Business_and_leisure Family

4/10

Poor

21 Apr 2024

Nicholas

The bed sizes are falsely advertised. The room description said 2 queen size beds. But the bed in the rom were barely full size beds. Its impossible for two adults to sleep in 1 bed. The shower was not clean, it had hair all on the walls and tub.

Business Family_with_children