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Home2 Suites by Hilton Indianapolis Keystone Cross

Indianapolis - IN · United States

9104 Keystone CrossingView location

8.2/10Excellent1,000 Reviews
Cleanliness8.4/108.4
Service8.8/108.8
Comfort8.4/108.4
Condition8.2/108.2
Neighborhood9.2/109.2
Amenities8.0/108.0
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  • Business hotels
  • Pet friendly Hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Home2 Suites by Hilton Indianapolis Keystone Cross

Lakeside suburbia, close to the centerWe're 30 minutes from Downtown Indianapolis-Lucas Oil Stadium, Old National Center, and Gainbridge Fieldhouse. Our Keystone Crossing is both a restaurant and retail hub. We are near Ascension St. Vincent, IU Health North, Community North and Franciscan Health Carmel.

Convenient to Butler University, Marian University, and Roche Diagnostics. WiFi and breakfast are on us.

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With a stay at Home2 Suites by Hilton Indianapolis Keystone Crossing, you'll be centrally located in Indianapolis, a 1-minute drive from Fashion Mall at Keystone and 13 minutes from Indiana State Fairgrounds.

This hotel is 12.6 mi (20.2 km) from Lucas Oil Stadium and 12.7 mi (20.4 km) from Gainbridge Fieldhouse. Make yourself at home in one of the 124 guestrooms featuring refrigerators and flat-screen televisions.

Your bed comes with down comforters and premium bedding, and all rooms are furnished with queen sofa beds. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Indianapolis? This hotel has 780 square feet (72 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 22 Pet max weight (per pet) in lb is 50 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
    • Free in-room WiFi has a 2-device limit.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    English

    Spanish

Nearby attractions

Fashion Mall at Keystone 0.6 km / 0.4 mi
Dave & Buster's 5.3 km / 3.3 mi
Castleton Square 5.5 km / 3.4 mi
Kindred Hospital Indianapolis North 5.7 km / 3.5 mi
Woodhouse Day Spa 6.5 km / 4 mi
Community Heart And Vascular Hospital 7.3 km / 4.6 mi
Indianapolis Art Center 7.4 km / 4.6 mi
Community Hospital North 7.4 km / 4.6 mi
Monon Community Center Waterpark 7.7 km / 4.8 mi
St. Vincent Indianapolis Hospital 8.1 km / 5 mi
The Historic Ambassodor House & Heritage Gardens 8.7 km / 5.4 mi
Holliday Park 8.9 km / 5.5 mi
Booth Tarkington Civic Theatre 9.1 km / 5.6 mi
Allied Solutions Center for the Performing Arts 9.3 km / 5.8 mi
Museum of Miniature Houses 9.7 km / 6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 124
  • Number of floors (main building): 6
  • Twin rooms: 78
  • Double rooms: 46
  • Suites: 118
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
Show 41 more facilities & services
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Private pool
  • Library
  • Towels and bed linenExtra charge
  • Café
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • Business centre
  • FaxExtra charge
  • TV lounge
  • Game roomExtra charge
  • Hairdressing salonExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Jet skiExtra charge
  • FitnessExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO AccessibleSTUDIO • Accessible • 32 m²STU.H6-1
    STUDIO AccessiblePhoto unavailable9 photos

    Home2 Suites by Hilton Indianapolis Keystone Cross

    STUDIO Accessible

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Home2 Suites by Hilton Indianapolis Keystone Cross

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-1

    Photos are not available for this room type.

    Home2 Suites by Hilton Indianapolis Keystone Cross

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen Beds • 32 m²STU.H6-2Q
    STUDIO Accessible-Two Queen BedsPhoto unavailable7 photos

    Home2 Suites by Hilton Indianapolis Keystone Cross

    STUDIO Accessible-Two Queen Beds

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 32 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable8 photos

    Home2 Suites by Hilton Indianapolis Keystone Cross

    STUDIO KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 32 m²STU.H6-2
    STUDIO AccessiblePhoto unavailable8 photos

    Home2 Suites by Hilton Indianapolis Keystone Cross

    STUDIO Accessible

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 32 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable7 photos

    Home2 Suites by Hilton Indianapolis Keystone Cross

    STUDIO TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 32 m²STU.H6
    STUDIO AccessiblePhoto unavailable7 photos

    Home2 Suites by Hilton Indianapolis Keystone Cross

    STUDIO Accessible

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Home2 Suites by Hilton Indianapolis Keystone Cross

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Home2 Suites by Hilton Indianapolis Keystone Cross

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Home2 Suites by Hilton Indianapolis Keystone Cross

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-4

    Photos are not available for this room type.

    Home2 Suites by Hilton Indianapolis Keystone Cross

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 32 m²STU.KG-2
    STUDIO KING SIZE BEDPhoto unavailable8 photos

    Home2 Suites by Hilton Indianapolis Keystone Cross

    STUDIO KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-2

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BED • 32 m²STU.H6-KG
    STUDIO Accessible KING SIZE BEDPhoto unavailable9 photos

    Home2 Suites by Hilton Indianapolis Keystone Cross

    STUDIO Accessible KING SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Home2 Suites by Hilton Indianapolis Keystone Cross

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    Home2 Suites by Hilton Indianapolis Keystone Cross

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 32 m²STU.H6-3
    STUDIO AccessiblePhoto unavailable6 photos

    Home2 Suites by Hilton Indianapolis Keystone Cross

    STUDIO Accessible

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-3

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Home2 Suites by Hilton Indianapolis Keystone Cross

8.2
Excellent
1,000 Reviews
Cleanliness
8.4 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.2 /10
Neighborhood
9.2 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
30 Jun 2026
Claire
Good stay. We stay there when we go to Indy. Always pleasant.
10/10
Exceptional
31 May 2026
Brandy
I did a scavenger hunt for my husband to surprise him with an anniversary party and the hotel staff was amazing!
Family
10/10
Exceptional
27 Apr 2026
Tim
breakfast buffet was very good and room was very clean. staff also kind/friendly
Family_with_children
4/10
Poor
01 Mar 2026
meredith
No hot water, water fountain spilled when you used it, and the staff were rude at times. Nice to have a kitchen though
6/10
Pleasant
16 Feb 2026
Karter
There were hairs in our sheets in the first room. Told the check in lady and requested another room. No issues in other room.
10/10
Exceptional
28 Dec 2025
Greg
Yes
10/10
Exceptional
24 Dec 2025
Catherine
My family and I booked this hotel for my graduation at Purdue. We drove to Indiana from NYC and back. Ideally, we could’ve booked something closer to the school, but I wanted a comfortable stay for us. The hotel staff was extremely accommodating, very friendly and professional. I have
2/10
Poor
21 Dec 2025
Andrew
No warm water for a shower in the morning, are you serious? I went to front
10/10
Exceptional
15 Dec 2025
brenda
Everything was good, only a few minor complaints. Staff at the front desk was very friendly. We did not eat the provided breakfast so I cannot comment on it.
Trash can in the kitchen needs to be larger, and some of the pillows were like sleeping on pancakes. Those are my only complaints.
Friends_and_family Friends
8/10
Excellent
09 Dec 2025
Joel
Nice hotel. Good location. Good price.
2/10
Poor
01 Dec 2025
Chris
Will NEVER book this hotel again, made 1 reservation that included 2 rooms, had to cancel due to snow storm the day prior, hotel will not refund half of my reservation, because they now claim it as two reservations because of two rooms, not one reservation
10/10
Exceptional
30 Nov 2025
Sarah
Clean room, helpful staff, great breakfast!
Friends_and_family Family
10/10
Exceptional
29 Nov 2025
Brian
Easy check in, clean & quiet room. Perfect stay for a night.
Partner
6/10
Pleasant
30 Oct 2025
Tom
Parking was spacious and safe
Business
10/10
Exceptional
29 Oct 2025
Amanda
Staff was very helpful and kind. Parking was good. Room was clean.
Business
10/10
Exceptional
19 Oct 2025
Deborah
I visited the Keystone property in Indianapolis and stayed three nights. Everything was great! I only used the breakfast area once on my day of departure and found it to be well-stocked even as the time was coming to a close. My room was clean, bed comfortable, kitchenette had everything I needed. My only suggestion would be that if you are a light sleeper, make sure you request a room that overlooks the front parking lot and not the busy freeway on the back. There was traffic noise all night. Also, it states in the room that housekeeping will come every other day but they did not do that during my 3 night stay, so perhaps you have to make a verbal request. All in all, I would definitely stay there again.
Leisure Self
10/10
Exceptional
12 Oct 2025
Annette
Easy parking, great breakfast, clean room with all the amenities advertised. Close to great restaurants and shopping!
Friends_and_family Friends
8/10
Excellent
08 Sep 2025
Derrick
Convenient area.
8/10
Excellent
08 Aug 2025
Sandra Elizabeth
Good location. Close to shopping and lots of dinning options.
10/10
Exceptional
06 Aug 2025
Mustafa
Walking distance to where I needed. To be
Business Self
10/10
Exceptional
20 Jul 2025
don
Safe safe area!!!!!!!!!!!!
10/10
Exceptional
20 Jul 2025
Benjamin
Good place to stay
8/10
Excellent
14 Jul 2025
Fredrick
Had a great stay! LaConda and Melissa were amazing! There was a day when I didn’t get my room cleaned or straightened up, LaConda did everything to make sure it got cleaned.
Business Self
10/10
Exceptional
08 Jun 2025
Randy
Everything was clean and well stocked, the staff were awesome. The location was good, but the room was definitely over priced.
Leisure Partner
10/10
Exceptional
18 May 2025
Richard
The staff was excellent, attentive, polite and cheerful.
Leisure Partner
8/10
Excellent
16 Apr 2025
Barbara
Our trashed didn’t get picked up and no one came to clean and tidy up our rooms on the assigned days.
8/10
Excellent
16 Apr 2025
Steve
Overall, very nice however housekeeping knocked on the door several times starting at 8:30 AM the morning we were checking out and that was just a tad annoying.
Leisure Family
10/10
Exceptional
10 Apr 2025
Michael
Great staff and the breakfast was great
Leisure Family
10/10
Exceptional
06 Apr 2025
Sylvia
Nice hotel for a quick trip. Great to have to extra pull out bed.
8/10
Excellent
23 Mar 2025
Patty
Very nice stay!
Family
8/10
Excellent
20 Mar 2025
Chuck
The stay was great. The service was good.
Business Self
4/10
Poor
15 Mar 2025
Brian

Terrible Stay

Booked a KKing suite but when I arrived I was told they were out but then a lady from the office said they had a cancellation but the person checking me in sounded like it was too much trouble to switch plus I booked through Hotels.com. He said they upgraded me to a twin queen suite at no charge. I looked at him and said its only me staying in the room, what am I supposed to push the beds together.
The first morning I had no hot water in my room.
Business
8/10
Excellent
04 Mar 2025
Anjanette

No shower with Hot water, didnt get King!!

Should have Kings, but got rooms changed to queens. We were not informed before!!

No HOT WATER in shower, in either room!
Friends_and_family Family
10/10
Exceptional
24 Feb 2025
Audra

Great hotel

Great hotel! Helpful staff. Clean. Great stay!
Business
10/10
Exceptional
21 Feb 2025
mario
clean
Business
10/10
Exceptional
15 Feb 2025
Tylar
It was very clean & the food was good
Partner
10/10
Exceptional
04 Feb 2025
Esteban
Excellent service
6/10
Pleasant
31 Jan 2025
Verified traveler

Cable tv did not work well

The cable TV did not work properly, many of the channels constantly were listed as offline. There was no computer in the lobby. Between the cable and the lack of computer I was unable to check the weather.
Partner
10/10
Exceptional
20 Dec 2024
April

Great

Another great stay with Home2Suites Keystone.
Friends_and_family Family
6/10
Pleasant
01 Dec 2024
Verified traveler
We had a clean and quite room with a nice breakfast. The temperature of the shower water was luke warm.
Friends_and_family Family
8/10
Excellent
01 Dec 2024
Sally
Ample parking, area convenient for all needs (shopping, food, etc.), easy access to get back on the highway, clean and updated rooms and common area spaces, quiet. Super love the small kitchen—there’s plates, glasses, sink to clean, even a dishwasher and large fridge with separate freezer, ample desk space and nice sized couch. The bed is nice and firm (not uncomfortably so, but good for my back as opposed to too soft). I recommend this hotel and would definitely stay here again.
Leisure Self
6/10
Pleasant
20 Nov 2024
Beth
The room smelled like dogs had been in it. No hot water in shower second day
Leisure Friends
10/10
Exceptional
18 Nov 2024
Lylani
love this hotel, close enough to shopping, great outdoor space.
Leisure Pet
10/10
Exceptional
17 Nov 2024
Shannon
Very convenient to everything we wanted to do, we love this area. Friendly staff and room was very spacious and clean!
Leisure
8/10
Excellent
16 Nov 2024
Gary
The room was clean and comfortable and the breakfast was very good.
10/10
Exceptional
11 Nov 2024
Candice
Hotel was spacious and clean. Came with all the amenities we needed. Staff was friendly and helpful. Would stay again!
Leisure Family
10/10
Exceptional
10 Nov 2024
Dave
The hotel was clean and had more than enough space in the room
10/10
Exceptional
23 Oct 2024
Joseph
Pleasant , comfortable, friendly place to stay.
Business_and_leisure Partner
10/10
Exceptional
18 Oct 2024
Joyce
Nice stay
Business_and_leisure Family
10/10
Exceptional
29 Sep 2024
Adam
Rooms are large and clean.
10/10
Exceptional
03 Sep 2024
Tiarra
Staff was very polite and helpful. Breakfast was decent. Location was great and the bed was very comfortable!
Leisure Partner
10/10
Exceptional
26 Aug 2024
MICHAEL
Great place to stay. Love the full kitchen. Maybe the best complimentary breakfasts I've ever had at a hotel.
Leisure Partner
10/10
Exceptional
10 Aug 2024
Richard
This is a great hotel, with an amazing staff.
Leisure Friends
6/10
Pleasant
05 Aug 2024
Verified traveler

Home 2Suites

The first room we were given had a terrible odor. We requested a new room and were given one. Our room was on a busy interstate, which made sleeping difficult due to the excessive room noise. The room didn't have an ice bucket, but we were given one after we requested it.
Partner
10/10
Exceptional
04 Aug 2024
Alex
The stay was great
Leisure Family_with_children
10/10
Exceptional
08 Jul 2024
Angela
The staff at the desk and housekeeper’s very pleasant!
4/10
Poor
25 Jun 2024
Laurie
We asked to moved after the 1st night to a room not right on the highway. Traffic noise was very loud. After 2 nights we were able to move. Toilet seat in our bathroom was too small for the toilet and kept slipping. The iron did not work. Quality of bedding was poor. We generally love Hilton hotels but would not stay at one of these again.
Leisure Partner
10/10
Exceptional
20 Jun 2024
Francisco
Great service and breakfast
8/10
Excellent
04 Jun 2024
Linda
Our stay was overall a gray stay. Our room was nice and spacious. We had a full size refrigerator, microwave, dishwasher, and coffee maker. The room was mostly clean. The bathroom could have used a little more attention. There was hair in the tub area and on the floor from the previous guest. Other than that, I have no complaints about the hotel or our stay. I do want to note that there is no pool at this hotel so if you're looking to relax in a jacuzzi or swimming, you won't be able to do that here. The workout room is nice and here is a nice patio area in the back of the hotel to relax. The hotel is within walking distance to The Fashion Mall of Keystone where you can shop at higher end stores like Gucci, Sacs, etc. I would stay here again if I ever travel this way again.
Leisure Family
4/10
Poor
26 May 2024
Tonya
The hotel bed was missing the box spring and the mattress was more or less a blow up air mattress-terrible.
10/10
Exceptional
19 May 2024
GRETCHEN
Clean room and comfy bed. Great area
Leisure Partner
10/10
Exceptional
16 May 2024
thomas
Nice property.
Leisure Self
10/10
Exceptional
12 May 2024
Daniel
All was good!
Leisure Partner
10/10
Exceptional
30 Apr 2024
priya
Awesome property !!
Leisure Family
10/10
Exceptional
27 Apr 2024
Michael

Preferred stay near Carmel for sure!

Friendly staff, clean rooms, breakfast is good but always the same line of food. We have stayed here for the last 3 weeks whilst our home is under repair and prefer to stay here over any other hotel. Jada at the desk is extremely friendly and brings a smile always! Coffee is always available which is a plus! Clean rooms with cooking amenities available so you don’t have to eat out. Highly recommended
Partner
10/10
Exceptional
26 Apr 2024
Victoria
Great experience. I was nervous when I saw many children in uniforms, but there were no problems. I stayed two nights.
Leisure Family
10/10
Exceptional
05 Apr 2024
Ashley
Great! Really enjoyed our stay!
Leisure Family
10/10
Exceptional
04 Apr 2024
Verified traveler

Unexpected guest - great hotel

We got a puppy while on vacation and the amenities at this hotel were perfect for our new family member! We will stay here again if in the area.
Friends_and_family Family
6/10
Pleasant
31 Mar 2024
Carla
Hotel experience was excellent
Bathrooms were small and tight
Service was excellent
Overall great experience
Leisure Family
10/10
Exceptional
25 Mar 2024
Virginia
Great staff and great hotel
Leisure Family
10/10
Exceptional
23 Mar 2024
Netasha
Great stay!
Leisure Partner
10/10
Exceptional
17 Mar 2024
Emily
Beautiful hotel, loved our room! Might of been the comfiest bed I’ve ever slept in. Staff was friendly and helpful. Breakfast was excellent! Close to nearly food and shopping.
Leisure Family_with_children
4/10
Poor
26 Feb 2024
Connie
Overall the property is fine - we had a few factors that made our stay less than desirable.
Leisure Family
10/10
Exceptional
15 Feb 2024
Audra

Great stay

Comfortable, wonderful and very helpful staff! Breakfast was good. Definitely stay again!
Business Partner
10/10
Exceptional
03 Feb 2024
Edwin
You can hear all noise around the room
Leisure
10/10
Exceptional
23 Dec 2023
Brooklyn
It’s always clean, reasonably priced, & the staff is always great.
Leisure Family
2/10
Poor
07 Dec 2023
Shawn

Room not cleaned from previous guest

The hotel gave me a room that had not been cleaned. It was filthy. I had to go back to the front desk and get a new room. The girl at the front desk went and told the manager and he couldn’t even be bothered to come out to apologize or say anything to me
Business
10/10
Exceptional
01 Dec 2023
Lorenzo
Very nice hotel; staff was really nice!
Leisure
10/10
Exceptional
30 Nov 2023
Mark
Front desk assistance
Business Self
10/10
Exceptional
28 Nov 2023
Russell
The road to get to the hotel is confusing and not really well marked.

Breakfast was a complete let down. It was scrambled eggs, egg omlet, sausage, oatmeal that was way too much water. Fruit and yogart.

The waffle mix was empty. There was bread.

The room was huge and clean. You could not hear any outside road noise.

I would stay there again.
Business
8/10
Excellent
26 Nov 2023
Lauren
There were 5 of us (2 adults & 3 children) staying in a 2 queen suite for two nights. Check in was easy and pleasant. The room was spacious. Breakfast in the morning was your standard continental and was fine. We didn't find the beds very comfortable. We would stay again.
Leisure Family_with_children
10/10
Exceptional
26 Nov 2023
Crista
What we didnt like was all the noise.
Leisure Family_with_children
10/10
Exceptional
19 Nov 2023
Trent
Nice place to stay.
10/10
Exceptional
10 Nov 2023
patrick
Clean, well appointed rooms. Breakfast area is large and offered many options.
2/10
Poor
22 Oct 2023
Jackie

Never again.

Horrible room on the first floor. ADA room? Not like any we have had before at this brand. Nobody slept - partying going on at the fire pit outside our window and on the parking lot most of the night. The front desk person was so rude. Not sure why others who made their reservations after us had lovely rooms. I will share this with the lacrosse families and tournament people.
Friends_and_family Family
10/10
Exceptional
19 Sep 2023
Melinda
The staff was great to work with and very friendly. The room was clean. Overall my stay was great!
8/10
Excellent
14 Aug 2023
Deaira

Would come back

Beds were very comfortable
It was very clean
Desk chair needs replacing condition is bad
Room could definitely use way more light
Front desk was friendly
Would stay again!
4/10
Poor
01 Aug 2023
A.J
This stay was for myself and my groomsmen the night before the wedding. We dealt with good staff during the day even though they gave us the wrong room. The staff at night was horrible. Completely rude and unprofessional to all of us. The room was handicap accessible but the shower flooded anytime someone used it. Water ran through the bathroom and started reaching the carpet where we had to set up a barrier of towels. Spoke with the rude front desk women, who told me there is nothing she can do and said she had bigger problems. I asked for more towels since we used ours to clean up the mess and she replied saying we shouldn’t need that many and not to ask for more. Unprofessional and very rude I wouldn’t Recommend staying.
6/10
Pleasant
26 Jul 2023
jama
The staff were wonderful but no one cleaned the rooms.The rooms were dirty and the cleaning staff were not available most of the time.improve the cleaniness otherwise great location and helpful front desk staff
Leisure Family_with_children
6/10
Pleasant
30 May 2023
Michael
Newer hotel, easy free parking. Standard rooms, etc. Stayed 4 nights, no linnens, trash pick up, coffee replenishment, etc. Like we were not even there. All for $300/night. Disappointing.
Leisure Family
10/10
Exceptional
22 May 2023
Gale
Seemed very new
Leisure Self
4/10
Poor
20 May 2023
Jason
Checked in, bunch of ants in my room. Was told to step out so they would spray. Went to dinner to return to just more ants. Creepy feeling sleeping in a room knowing it’s ants everywhere. Well overpriced.
Business_and_leisure Family_with_children
10/10
Exceptional
05 Mar 2023
Aviva

Pleasant stay at Home2

Recently re-opened as a Home2 Suites only two days earlier, this hotel was lovely. The only (very slight) complaint I had was that the breakfast offerings were slim but I'm sure that will change as time goes by. We look forward to staying at this location and other Home2 Suites.
Friends_and_family Family
4/10
Poor
19 Oct 2022
Verified traveler

Construction sucks!!

Hotel is under construction so every morning we were awaken by those sounds right outside our window. If you leaving early, great of not expext to be waken.
Friends_and_family Friends
8/10
Excellent
03 Oct 2022
Jim

Decent stay

The room was spacious and clean. However the breakfast was manageable but not great. The construction going on impacted that, I know. I tried to nap midafternoon and couldn’t for the noise of construction.
Friends_and_family Family
4/10
Poor
03 Oct 2022
denise

HORRIBLE stay

On the website, it was clearly stated the renovations would not disrupt our stay. The renovations clearly disrupted our entire stay -- from check in, to sleeping, room was in poor condition (carpet was stained, wall was falling apart, woodwork was missing and falling off, entry way was full of crane scaffolding and tarps, early morning (9 AM drilling and hammering on the weekends), work people everywhere, and the elevator was full of dust and debris.
Friends_and_family Family
2/10
Poor
03 Oct 2022
Chaise
As of 10/1/22, the hotel looked nothing like the pictures and was extremely dirty.
Leisure Family_with_children
8/10
Excellent
02 Oct 2022
Christen
At time of post, this hotel is being renovated and did not stay in one of the newly-renovated rooms. Hence the weird food smells of the carpet and cleanliness being less than desirable.

Check-in was easy and the front desk person was very kind. This is an OK choice for driving through (we were en route to Omaha). Staying here for a few days when so many other options are available within walking distance? Nope.
Partner
4/10
Poor
27 Sep 2022
Sarah

Not a good choice

We were warned the hotel was under renovation. We were told it shouldn’t affect our stay. The hotel looks horrible. The elevators are full of drywall dust and our mess. It got on our dress clothes. we went to a concert that evening. They use the elevators for the workmen. The front of the hotel is torn off and ceiling and wood pieces hanging. Looks like a bomb went off! The check in desk and customer lounge are all in one room. The lady at the check-in was very unfriendly and very unwelcoming but did her job. I was sent an email asking for any request that I had. I answered that email asking for a quiet room, which we did get, and a non-pet friendly room as I have allergies. When I checked in at the desk she told me they are all pet friendly rooms and if a pet was in the room we were staying in, it would’ve been deeply cleaned. I was not told that at the time of my email. By that time I’m at the hotel it’s too late to look for another hotel as we had a date at the theater that evening. We came down at breakfast and they had everything that you can really think of offered, but the Hard boiled eggs were apparently spoiled because they smelled like vinegar! And the milk was spoiled. At that point we just left the hotel to get on our way. No at this point I would recommend this hotel to anyone
Friends_and_family Friends
8/10
Excellent
20 Sep 2022
Lori
We stayed 2 nights and told front desk we wanted maid service just for fresh towels. We did not get the fresh towels.
Friends_and_family Family

Location & surroundings

Home2 Suites by Hilton Indianapolis Keystone Cross
9104 Keystone Crossing, Indianapolis, United States

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Home2 Suites by Hilton Indianapolis Keystone Cross

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