Name: Residence Inn Indianapolis Carmel
Address: 11895 North Meridian Street, Carmel, 46032, US

2/10

Poor

12 Jul 2026

Caroline

All I can say is Terrible !!!!

6/10

Pleasant

11 Jul 2026

Craig

Staff was great and very attentive. The hotel is in serious need of an update. From the old carpet, shower head with parts missing, rusty bathtub and tons of dirt and dust throughout the room. I think that our room heard every flush, shower and sink flow, all very loud. Nice to have fridge and microwave

Partner

8/10

Excellent

05 Jul 2026

joshua

Staff was great, they got extra sheets for us when needed. Wouldnhave been 5 ⭐, but in 5 nights room was cleaned once.

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Jennifer

Nice hotel. Good price but the pool was closed for renovation.

Family_with_children

4/10

Poor

03 Jul 2026

Teresa

Very old needs updating but it was clean and convenient

8/10

Excellent

30 Jun 2026

Bruce

The staff was very friendly and helpful. I was not aware that rooms were not refreshed everyday, so I asked for every other day, which was provided. The housekeeping staff did an excellent job.

The free breakfast was good, although the scrambled eggs were clearly not real eggs. Loved the waffle maker and the variety of choices though.

The overall feel of the Inn was dated. They could use a major update to be competitive with other residence facilities. The pool was closed, most likely temporarily, but that didn't help during my one week stay.

The bath shower valve did not work properly, it was hard to pull up and even then it wouldn't go all the way...it needs to be replaced. I bought a bath mat to keep from slipping in the shower.

A low counter top and low toilet in the bathroom were not up to par.

6/10

Pleasant

28 Jun 2026

Terry

The lobby smelled like water damage.
Elevators needed vacuuming.
Swimming pool unavailable.
Work out room meager.
Front desk friendly and helpful.
Housekeeper did a good job cleaning the room.

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Christine

The curtain, shades, lampshades & carpet need to be updated. The staff was extremely helpful and made the stay enjoyable.

Self

2/10

Poor

11 Jun 2026

dennis

Room was dirty , bedding stunk , AC didn’t work in first room . Black grease on carpet throughout, counter dirty , disappointing as it was a Marriott property. Night staff helpful , tried to contact about late arrival couldn’t get any answers numerous times

Family

2/10

Poor

08 Jun 2026

Lisa

Hotel was dirty and I would not recommend z

Self

2/10

Poor

01 Jun 2026

kendra D

Not a clean place to stay.However, the staff was nice and helpful.

Family_with_children

4/10

Poor

31 May 2026

Maksym

Run down hotel. Holes in the curtains, dirty silverware, not a single usb-compatible charger, rust in the bath, super noisy air conditioner.

Friends_and_family Family

6/10

Pleasant

19 May 2026

Jane

Hotel rooms need to be updated and cleaned better. Our AC wasn't working. Went to switch rooms and 4 other people

6/10

Pleasant

19 May 2026

Lorenza

The staff was kind.

6/10

Pleasant

11 May 2026

CHRIS

Breakfast was great wide variety and very friendly staff. Room was heavily worn and bathtub faucet ran constantly. Hair was in the shower and fridge wasn’t completely cleaned. Lotion bottle in the room was used and empty.

Family_with_children

10/10

Exceptional

10 May 2026

Linda

Staff Kitchen

6/10

Pleasant

10 May 2026

Edward

The hotel has not been updated. It is tired and ancient. It feels like a place that could use a complete renovation.

6/10

Pleasant

01 May 2026

Scott

No cups in the room for bathroom use or coffee pot. Pool is unavailable. Have to use the pool in the hotel next door. The male staff member working the evening of April 25, 2026, needs a new uniform.

Partner

6/10

Pleasant

29 Apr 2026

Angela

Decent hotel for our needs. Whole place smelled like pool chemicals ( yet pool was broken)… was allowed to walk to hotel next door & use their pool if we wanted). Staff friendly, but because of the smells on every floor… we won’t be back here.

Family_with_children

10/10

Exceptional

27 Apr 2026

Tiarra

Clean room

Family_with_children

2/10

Poor

18 Apr 2026

Jim

Room was not kept. We found a bug in our coffee cup. Property has not been maintained. Spent $180 a night and recd a sub $100 room.

Partner

8/10

Excellent

12 Apr 2026

Shaun Ryan

Room was clean and spacious, staff was extremely nice, the property was amazing but when I showed up at 430pm my room was still not ready even though check in was at 3pm.

Self

8/10

Excellent

11 Apr 2026

Kjell

stay was fine

Friends_and_family Family

2/10

Poor

04 Apr 2026

Mi-young

The room was very outdated. The breakfast selection was poor and disappointing. The hotel staff were rude and unhelpful.

Family_with_children

6/10

Pleasant

27 Mar 2026

Susan

Shower head was broken and left laying in the tub. No remote for the TV. HVAC unit rattle and noisy. Meh experience. Staff was friendly.

Partner

2/10

Poor

15 Mar 2026

Carmen

Booked it for the pool and breakfast. Pool was being renovated and Breakfast was cold eggs, overcooked sausage, out of milk, out of muffins, out of toast, made a waffle to learn they were out of syrup. My kids at dry cereal and dry waffle. I skipped breakfast due to the poor options and availability.

Family_with_children

8/10

Excellent

12 Mar 2026

Titus

Room was not completely clean-they put us in a room with previous long term tenants that used strong spices when cooking. The pullout bed was full of crumbs. When I mentioned the smell to staff, they knew exactly what I was talking about and moved us to another room. They should have fumigated the room first before making it available.

Family

6/10

Pleasant

10 Mar 2026

Renee

No the heat was not working in my original room so I had to move to another room.

Self

2/10

Poor

08 Mar 2026

Melody

No air, No heat pool was shut down for renovations and the wi-fe was too

Family

2/10

Poor

22 Feb 2026

Sara

The upkeep on the property is mediocre at best. It began with the pool being out of service, which you won’t know until check in, but you can ever so kindly walk across the parking lot in 30 degree weather to the sister property to use their very cloudy and poorly maintained pool. Fair warning, the manager may be yelling at someone in the lobby for everyone to hear.

Next is the room. Calcium deposits cake the faucets and your sheets threaten to turn you into Pikachu with all of the static. The wallpaper is beginning to peel in the bathroom because there is no ventilation in sight. But what really took the cake was the smoke alarm low battery beep that began at 3:00am. When alerting the front desk the next morning at 7:00am, the guest next door notes that it was happening yesterday and he alerted to it. Which means after notification, either action wasn’t taken or the wrong action was taken. Not a good look for safety, but also confirmation that we will not be staying at this property again.

Family_with_children

10/10

Exceptional

22 Feb 2026

Lana

Fabulous place - our 18 member soccer squad loved it and Carmel is a great suburb.

6/10

Pleasant

20 Jan 2026

William

Sent to a room, key did t work, got in the room and the room was supposed to be out of order, so they moved is

Partner

10/10

Exceptional

07 Jan 2026

Richard

Everything was fine except only 1 wastebasket in the room (a small complaint), bathtub floor was slippery when taking shower and no ceiling fan in the bathroom.

Partner

4/10

Poor

30 Dec 2025

Tracy

The hotel is in poor condition

10/10

Exceptional

20 Dec 2025

Winnie

Great persin at the desk when we checked in. Clean room . Fabulous breakfast.

Leisure Family

8/10

Excellent

16 Dec 2025

Kara

The check-in staff on Saturday when we arrived was amazing. She was very kind and welcoming. The lady that replaced her was not. She was grumpy.

Friends_and_family Friends

8/10

Excellent

13 Dec 2025

Christopher

Comfortable and clean room. Friendly staff. Hotel could use some improvements from wear and tear.

Friends_and_family Friends

10/10

Exceptional

07 Dec 2025

Patricia

Nice people and clean

Leisure Family

10/10

Exceptional

01 Dec 2025

Bernard Clint

Great

10/10

Exceptional

21 Nov 2025

Leslie

Everyone was so helpful and friendly. Would definitely return!

Leisure Partner

10/10

Exceptional

16 Nov 2025

Mu

all good

10/10

Exceptional

16 Nov 2025

Taner

Water was not hot (at the times when most people take showers). Other than that, it is a nice hotel with a nice large size room with full kitchen. The staff was very kind.

Leisure Partner

8/10

Excellent

09 Nov 2025

Daniel

Room was ready when we arrived. Room large enough to contain 3 rambunctious kids for the weekend.

Leisure Family_with_children

6/10

Pleasant

08 Nov 2025

FREDERICK

The staff were to busy talking to friends versus customers they frowned on hotel.com or any other 3rd party ! My wallet was stolen never returned the staff see never at desj

10/10

Exceptional

02 Nov 2025

Summer

The amenities were great, everything very vlean

Friends_and_family Family

6/10

Pleasant

30 Oct 2025

Ray

Very underwhelming

8/10

Excellent

28 Oct 2025

Kurt

did not eat--- check in person was awesome----

6/10

Pleasant

27 Oct 2025

Sara

This hotel for the area is really dated! The outside looks really nice, but that’s where it ends. The mattresses are firm, the showers are ok, could use new shower heads, the tile is cracking and there was rust in the corner of the bathroom, the bathroom door had water damage on the bottom of it. Sub par place to stay

Leisure Partner

10/10

Exceptional

23 Oct 2025

Susan

Mouse in the breakfast room! I very discreetly told the manager before anyone else noticed.
I thought that was the right thing to do so that we didn’t have any screaming children, etc., or women jumping up on top of their chairs.

One other negative for your consideration might be to spruce up the front entrance, which needed some paint and refreshing new outdoor chairs.

otherwise, the accommodations were more than I had expected. The staff at the front desk was very accommodating, Charles I believe was his name.
The breakfast also surpassed my expectations. The next time I am in town, I will certainly consider a return visit do the residence Inn of Marriott. Thank you, Susan Pattee.

Business Partner

10/10

Exceptional

22 Oct 2025

Philip

Great placr

10/10

Exceptional

18 Oct 2025

Elaina

We had a lovely stay here

Leisure Family

6/10

Pleasant

09 Oct 2025

Maaz

The room I was assigned had yellow liquid spilled on the bathroom floor and smelled like urine when I checked in. Additionally, the HVAC unit was quite slow at adjusting the room temperature. Thankfully the staff were nice and the breakfast was small but servicable.

Could have been a better experience if the rooms were kept and cleaned.

Business Self

8/10

Excellent

23 Sep 2025

Kim

Staff was courteous, eager to please and the faciltity and room were clean.

10/10

Exceptional

22 Sep 2025

Rebekah

This property is a little dated, but reasonable for a budget hotel. Our room didn't haveany towels, but this was promptly resolved. Very friendly staff, even at midnight

Leisure Family

10/10

Exceptional

13 Sep 2025

Stacey

Easy on site parking, family friendly, clean

Leisure Family

10/10

Exceptional

13 Sep 2025

Joe

Jasmine at the front desk was beyond polite. She explained everything in detail and made sure I earned my loyalty points even though I used this site to book. She was so friendly that even my son mentioned it. Love it when I receive excellent customer service and Jasmine did just that.

Leisure Family

8/10

Excellent

04 Sep 2025

Shaun

Better Than Expected

The place was a little run-down. One of the two elevators wasn't working, there was a piece of paper stuck on the wall in the hallway saying a painting was being fixed. In the room, the paint was peeling on the bathroom door. But overall, the room was pretty good.

Shower had good pressure and hot water wasn't a problem, but I had to pull very hard on the mechanism to get the water to go from the tub to the shower.

The bed was comfortable and there was a good variety of pillows. Even though I didn't use it, having a kitchen area was nice.

The breakfast was better than expected and the staff was friendly.

Business

6/10

Pleasant

29 Aug 2025

Sarah

This hotel is very tired and is in need of a renovation. Surfaces like walls, doors, carpets all need cleaned, painted, replaced etc. The staff that was working was very nice and professional.

Leisure Family

2/10

Poor

12 Aug 2025

Michele

The hotel is in dire need of repair. I tried to cancel after seeing the room and I was told they already charged the $40 deposit and we could not cancel. We stayed in many Residence Inn’s over the years - this one was terrible! All curtains were ripped, tiles broken in bathroom, wallpaper in the kitchen had several marred places in it. There was weird mold hard water sustains on the bricks outside underneath the HVAC vents on each floor. The patio light bulbs were full of water on the patio. Will not be staying here again!!

Leisure Partner

10/10

Exceptional

03 Aug 2025

pedro

Good customer service , room very clean and spacious, breakfast very good

Business_and_leisure Family_with_children

8/10

Excellent

23 Jul 2025

Ann Katherine

It has a decent breakfast area. Clean, staff was great!

Business Family

8/10

Excellent

11 Jul 2025

josh

Very nice stay

Nice stay, clean rooms

Business Family

6/10

Pleasant

09 Jul 2025

Janette

It met our needs for moderate price and room arrangement. Our room was adequately clean

Staff was friendly and attentive to our need for extra towels.
But the pool area was messy. And unbelievably hot I thought I was in a steam room my glasses instantly fogged up! There was breakfast but it was very basic. The coffee wasn’t hot.

Leisure Family

8/10

Excellent

30 Jun 2025

Verified traveler

Overall decent. I was traveling alone with my daughter for 5 days and felt safe the whole time. The buildings old and it smells like it too, but the service and breakfast was great. I do wish our rooms had been checked on since the front desk asked-but we were never given any housecleaning. Luckily it was just me and my daughter so we managed. Rooms are outdated-dark lights, rooms missing pieces but it did the job for us. We were there for a wrestling tournament so was hardly ever at the hotel. Overall decent.

Friends_and_family Family

10/10

Exceptional

09 Jun 2025

Corina

Great hotel. Will stay again.

Leisure Family

8/10

Excellent

01 Jun 2025

Georgia

The frontdesk were extremely ki d.

6/10

Pleasant

28 May 2025

Mikael

The upkeep isn't too bad for an old hotel the breakfast lacks substance

Business Self

8/10

Excellent

27 May 2025

Timothy J

I was not happy with the slippery bathtub floor and lack of handholds in the shower. The kitchen with fridge and icemaker and microwave was great. Place was clean. bed was comfortable. The breakfast downstairs though was great with their malted waffles.

Leisure Self

6/10

Pleasant

26 May 2025

Richard

WiFi was very limited. Couldn’t upgrade because website was down. AC is limited and to 65 and couldn’t keep the room cold.

Leisure Partner

2/10

Poor

02 May 2025

zully

Needs updating in the rooms , smells bad an bugs

Business_and_leisure Family

10/10

Exceptional

27 Apr 2025

Paul

The only thing I didn't like about this property is that there's really no dining within walking distance.

Business Self

10/10

Exceptional

21 Apr 2025

Nikolay

Nice hotel, polite staff, great area!

Leisure Pet

10/10

Exceptional

19 Apr 2025

Anthony

very nice hotel

Business Family

6/10

Pleasant

06 Apr 2025

Tia

The room I was in the mattresses were so outside and springs were popping up. The breakfast was okay. They need to update their beds for sure.

Leisure Family_with_children

10/10

Exceptional

05 Apr 2025

Alex

Front desk staff member was extemely kind and helpful. He was very professional and nice to me and my family.

Leisure Family_with_children

8/10

Excellent

09 Mar 2025

Verified traveler

I dont have comments but do have questions

Some things seemed \"off\" about this location. It's not that it was unclean. It either was renovated somewhat awkwardly or it needs to be. Nothing that ruins a night though. The staff was very very friendly when checking in.

Partner

10/10

Exceptional

23 Feb 2025

Dawn

Nice room. Good location.

Friends

4/10

Poor

26 Jan 2025

William

Room was spacious and kitchenette was functional. Shower tub was plastic and uncomfortable to stand in. The room faced the adjacent highway and the noise was unpleasant. The breakfast was terrible, especially the coffee

8/10

Excellent

18 Jan 2025

Cindy

Mattress could be more comfortable

Partner

10/10

Exceptional

05 Jan 2025

Verified traveler

Affordable hotel for a multi day stay

It is an older building but it had great staff and several nice amenities. The room had a small kitchenette that made it easier to clean the bottles for our 9 month old and there was plenty of room for a pack and play. The breakfast selection was varied with the usual eggs, bacon, and waffles but also offered instant ramen and rice. We were satisfied with our stay.

Friends_and_family Family

4/10

Poor

26 Dec 2024

Amanda

Staff was very nice but I will not be returning. The entire second floor smelled of cigarettes, the glasses in the room were visibly dirty, no hair dryer, and location is in an industrial park. Perhaps a good fit for business travel, but not ideal for families.

Leisure Family_with_children

10/10

Exceptional

22 Dec 2024

Theresa

Close to many things

Leisure Friends

10/10

Exceptional

13 Dec 2024

Larry

Very clean and comfortable. Employees were very nice.

Leisure Family

10/10

Exceptional

11 Dec 2024

Alex

Highly recommend

4/10

Poor

30 Nov 2024

Joan

The hotel was nice and staff was great, but the mattresses are as comfortable as sleeping on concrete

Leisure Family

10/10

Exceptional

29 Nov 2024

Matt

Myself and family stayed one night while visiting family in a two bedroom suite. Space was great. With twins still in pack n plays bedrooms were little tight space but we all slept great. Of course will always have things can change and fix up. Hotel is little dated but overall good place and close to 31. Breakfast was great some hot and cold foods to choose from. The lady in charge kept things full. Reason why I don’t rank it as 5 was because around the pool had some hard white stuff probably from siding or ceiling where little kids could get hurt. Other than that overall was good place and I would stay again. Did feel safe here. People in lobby were very nice and they had compliment cookies. They do allow dogs here. Remember this is probably an older hotel but overall nice place.

Leisure Family_with_children

6/10

Pleasant

25 Nov 2024

WILLIAM

Fix the refrigerator that runs loud and freezes everything , put window treatments up at pool window that faces parking lot ,dressers old and stained in drawers , detail clean each room , fix far left door handle is installed upside down do when you swipe card you have to move handle up not down , keycards on doors need to be replaced , had to get 4 different key cards and realized cards work on exterior doors just not my room .

Leisure Family

10/10

Exceptional

18 Nov 2024

Molly G.

All was nice.

Leisure Family

6/10

Pleasant

14 Nov 2024

Mark

The property looked WELL WORN. It's due for an update. Carpet in our room was stained; the woodwork was scarred, the bathroom needed repainting. Even the inside shower curtain was too long for the tub and made it unsafe. There should be another grab bar at the other end of the tub. The lady serving breakfast was clearly unhappy and not quite up to the job.

Business Partner

8/10

Excellent

13 Nov 2024

Jim

The facility was just fine, the staff was even better and it was real convenient for me!

Business Self

10/10

Exceptional

09 Nov 2024

Howard

I only stayed one night. It served the purpose that I needed.Staff was pleasant and helpful.

Leisure Self

10/10

Exceptional

05 Nov 2024

Michele

Clean, convenient to freeway. They do need a lighted sign at night though. It can be hard to find at night because Sheri gets you lost .

Leisure Self

2/10

Poor

03 Nov 2024

Najia

.

Business

10/10

Exceptional

21 Oct 2024

Dean

This was a very convenient stay for a baseball tournament one day and the Colts game the next. It's close to US 31/Meridian and there are many restaurant options nearby. It's off the path just enough that it was quiet and safe. And the kids loved the pool.

Leisure Family_with_children

10/10

Exceptional

14 Oct 2024

Marian

Nice

10/10

Exceptional

08 Oct 2024

Roger

Courtesy, cleanliness and relaxing

Self

10/10

Exceptional

29 Sep 2024

Tyree

The room real spacious

6/10

Pleasant

28 Sep 2024

Himanshu

Walking to the Hallways smells bad
Showers wasn't working properly
Breakfast was horrible
Overall it was Okey stay

Business Self

8/10

Excellent

01 Sep 2024

Lynne

Room was really nice. Kitchen is listed as fully equipped. There were 2 dinner plates, 3 cereal bowls, 3 mismatched forks, 2 floppy cooking utensils (a large fork and a turner. No spoon), and an interesting assortment of glassware. We decided to eat out. I couldn’t make a meal with what was in the kitchen.

Friends_and_family Family

10/10

Exceptional

22 Jul 2024

Jack

The staff (Maria) was excellent and the perfect person to greet incoming customers.

Leisure Self