Name: Zermatt Youth Hostel
Address: Staldenweg 5, 5, Zermatt, 3920, CH

8/10

Excellent

12 Jul 2026

Hsin-Yun

Overall was a good stay. Quite a few stairs to reach the hostel just a heads up!

Self

10/10

Exceptional

20 Jun 2026

Asiya

Make sure that you get the right bus from the station to get to the hotel. The red bus I think. It will drop you 2 minutes from the hotel. Phenomenal views from room. Amazing breakfast.

It is wonderful that people from all over the world visited Switzerland. However, some guidelines need to be posted for sharing rooms. These are my suggestions based on multiple hostels:
Share space
Don't switch on the room lights if you enter the room late.
Switch off multiple alarms
Do not sneeze/cough into your hands and then touch items like tongs at breakfast.
Please, please, please ban smoking within 100 feet of hostels. The pristine mountain air was constantly contaminated with it. Also outdoor smoke drifts in when windows are open.

Self

10/10

Exceptional

22 Mar 2026

Camille

Great value for Zermatt. Breakfast included and amenities to store and heat up your own food.

Family

10/10

Exceptional

20 Jan 2026

Anna

Great stay. We loved it
It is a youth hostel ( so think dorm like accomodations) yet spotless, clean, quiet and frequented by nice people. Would go again even though our room was 4 th floor walk up.

Leisure Family

10/10

Exceptional

18 Jan 2026

Rachel

Well what can I say, we arrived in Switzerland jumped on a train and eventually arrived in Zermatt not knowing what to expect. We are an older couple not particularly fit although we do walk quite a bit particularly when away.
We struggled a bit to find the hostel despite me saving plenty of instructions to my phone, anyway we eventually worked it out with the help of Google maps and a bit of luck. Yes the steps were a bit steep and I was out of breath when I reached the top but all that was worth it when we arrived in our room. The staff were lovely when checking us in really friendly and did see if we could have the evening meal, however due to there being a school party staying there was no availability. The room was warm clean and basic just as we had expected. The view from the windows however far exceeded our expectations to the side was the village of Zermatt with houses and lights dotted all round, to the bottom of the bed was the Matterhorn stunning! The breakfast next morning was a continental breakfast with plenty of choice and again staff were friendly and helpful when you needed anything.
I was also so pleased I booked a stay a bit further up in the village as It made us walk round and have a good look, had we been nearer the station a don't think we would of gone up as far as the hostel and missed some of the town. We also found although a bit longer, walking round the road way to the hostel was less strenuous. I would definitely return to this hostel. Thankyou

Partner

10/10

Exceptional

29 Dec 2025

Jie

reasonable price

Leisure Family

8/10

Excellent

24 Dec 2025

Peh Choon

Everything fines except very strict on check-out time

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

ally

The 4 person room was great. Amazing views. Good location. Just beware when we come of the steps to get up to the hostel. Breakfast was nice. No kitchen as a downside and not the best for meeting people. But absolutely would stay again

10/10

Exceptional

11 Oct 2025

ludovick

A basic room ... clean and comfortable. A great breakfast. Great staff!

Leisure Partner

10/10

Exceptional

17 Sep 2025

Sharon

Super pleased

The most challenging part was the walk from the train station to the hostel. Many stairs and uphill. However, there are taxis available.
Staff was extremely accommodating, great breakfasts, comfortable room and super clean, which I love. The kitchen area was spotless, as was the hostel throughout. Can’t say enough good things about the hostel.

Partner

8/10

Excellent

06 Jul 2025

Robert

Very clean, organized. Lots of space. Able to use lockers and shower after checkout so could still enjoy the day in Zermattt

Leisure Family

10/10

Exceptional

05 Jul 2025

Kamal

Modern standards, essential services and convenience

Leisure Family

6/10

Pleasant

16 Jun 2025

Hon Chong

+ The Matterhorn is visible right from the room window, but you’ll get an even better view from the street.
- Not recommended for guests with luggage. Kitchen staff were rude. understand this is a hostel, but there are much ways they can do better.

Leisure Family

10/10

Exceptional

05 Jun 2025

Bruce

Another awesome experience with Youth Hostels. Beautifully designed, very clean, very comfortable, chef at dinner is truly 1st class

Leisure Self

10/10

Exceptional

25 May 2025

sharon

Fantastic view of the Matterhorn, clean rooms and bathrooms, friendly staff, and area to sit outside and enjoy the beauty of the area.

Leisure Family

8/10

Excellent

09 Feb 2025

Madhushan

A great place with nice views. The breakfast buffet is one of the best. Would give 5 stars if room has tea and coffee making facilities.

Leisure Partner

10/10

Exceptional

08 Jan 2025

Martin

Great place, especially compared to the prices of any other lodging around.

Leisure Self

10/10

Exceptional

06 Jan 2025

Rafael

Very beautiful place

Leisure Partner

10/10

Exceptional

24 Oct 2024

Verified traveler

Matterhorn at last!

This is only the second stay I've had in a hostel and it was a very nice experience. We ended up getting a room with its own bathroom and a view of the Matterhorn out our window. The room wasn't all furnished (e.g., TV) but it had everything one needed and was spacious for a hostel. The breakfast was as good as any other hotel we stayed at on our trip and saved us at least $40 franks both days. Getting to and from the hostel was easy enough while walking or riding the local bus (red line to Luchre) from the main station. I would stay here again, no questions asked for the price and what you get.

Partner

10/10

Exceptional

22 Oct 2024

Wai Lok

Great affordable location, there is a bit of a hike but there’s a free bus that goes next to it so you don’t have to climb the stairs.

Leisure Friends

10/10

Exceptional

21 Oct 2024

Carissa

It's an uphill walk from the train.

Leisure Self

10/10

Exceptional

16 Oct 2024

Terri

Stayed in a private room and we got an amazing view of the Matterhorn. The beds and pillows were comfy (the best in Switzerland so far). Not a super social hostel but they had a bunch of games in the main area. Served dinner each night if you wanted to buy. The breakfast was great!! So many different options and I liked it was all local. Would recommend to stay here! It is a trek from town with bags but very doable. The last little bit is via stairs (the way google took us) but you can get there via road to avoid the last steep set of stairs.

Friends_and_family Friends

8/10

Excellent

15 Oct 2024

GINA

There are two buildings, A&B with 4 story with no elevator

Leisure Friends

10/10

Exceptional

28 Jul 2024

Efrain

Great place!

Leisure

6/10

Pleasant

19 Jul 2024

fermina

Beautiful views, hard access walking the way to the hostel, breakfast was ok.

8/10

Excellent

03 Jul 2024

Yan

Youth hostel that offers great breakfast included in daily rate. Its dinner is freshly cooked decent three courses for 20CHF, where any other restaurant in town start their main course at 25CHF. A budget friendly place for a few nights stay in Zermatt, considering how expensive the town is.

10/10

Exceptional

28 Jun 2024

Roberto

Clean simple place, good breakfast.
Steep climb to get to after a long day of hiking. Can be tricky with older people with luggage.

Leisure Self

2/10

Poor

21 Jun 2024

JAVIER

Bad option in Zermatt

Please be aware of this bad hostel!!! They don’t know how to welcome the tourist it is very bad option to stay in

Friends_and_family Friends

2/10

Poor

31 May 2024

JAVIER

Bad customer service, be aware of here!!

I am Silver customer so I have a welcome drink but the hostel don’t respect that, the people who are in there they are very unfriendly, we should remove this people there if they don’t want to work, ser Matt excellent but with these people make uglier the experience in this beautiful city.

Partner

8/10

Excellent

19 May 2024

Verified traveler

Staffs helpful and friendly

Self

10/10

Exceptional

13 May 2024

Gabriela

Great location view matterhorn from your room

8/10

Excellent

30 Apr 2024

Mark

Clean private room with a view of the mountains. Excellent breakfast. Fairly close to the town and nit difficult to find.

Leisure Partner

10/10

Exceptional

28 Apr 2024

Hannah

Nice and clean hostel with a shared sink in each room.

The shower stalls are clean, but a bit narrow (width: no enough to raise both elbows out to shoulder height)

Good breakfast :)

Just 1-2min walk from the bus stop.
However, the bus doesn't come around as frequently as some other places. Also, it's a pretty small bus, so depending on your timing, it could get tough getting on board.

Leisure Self

10/10

Exceptional

30 Mar 2024

Georgia

A good location to the local bus, quiet and good views

Leisure Partner

10/10

Exceptional

24 Mar 2024

Noelles Dawn

It's a great place to stay. It's clean and staff are friendly except from one kitchen staff who yelled at me in front of everyone having their breakfast at that time when I was getting coffee but instead of using their own mug, I've used my own flask to keep the coffee warm whilst having my breakfast. He just yelled 'NO NO NO. YOU CANNOT DO THAT. YOU CAN TAKE YOUR WATER BUT NOT COFFEE.' What's wrong with using you own flask? I'm not stealing their coffee? I'm drinking it with my breakfast. Is it now forbidden to use your own flask?

Leisure Self

8/10

Excellent

25 Jan 2024

Voralak

Unfortunately we stayed whilst a school group was staying. There was alot of running around the halls, screaming and shouting in the early morning and in the evening. You would have thought they would put the group in one building, but they were spread out all over the three buildings. The facilities were fine, but meal times were so loud that we had to eat ver quickly and leave. Optional Dinners were very worth it. Four courses and delicious. We also opted for fondue one night, delish! The beds were comfortable, the room was basic and clean. The shower played up abit, hot then cold. Overall it was good

Leisure Partner

10/10

Exceptional

24 Jan 2024

Tanisha

Rooms were quite basic but was not there for the fancy rooms, delicious breakfast,, close to the bus stop, and close walking distance to all the restaurants etc.

Leisure Friends

10/10

Exceptional

19 Dec 2023

Mel

Great stay in a beautiful place.

My family of four stayed here in a 4 bed bunk room with bathroom.
Worked fine for us for two nights.
Pretty quiet and functional.
Easy access from the Main Street.
Staff were very helpful.
Cold Breakfast was good.
View of the Matterhorn was excellent.

Friends_and_family Family

2/10

Poor

09 Nov 2023

Akinori

Oldest guy at reception is very impolite Ithonk he is rasist he treated me as a criminal. I never use this place . Fxxx you MFr!

Business Self

10/10

Exceptional

01 Oct 2023

Thanh

Great location, view Matterhorn early morning is beautiful

Self

10/10

Exceptional

11 Aug 2023

Laura

Clean and cosy

10/10

Exceptional

07 Aug 2023

vaviola

great view

6/10

Pleasant

26 Jun 2023

Robert

The only down side (and a big one) is the staff. They seem to hate what they are doing as a job. The front counter man gave me a lecture about how I needed to change the past in order to make it so he didn't need to stay over his shift. Dude, it's the nature of that job so... make a decision and figure out if you are really a good fit for this type of job. The check in girl had no personality at all. Where are you finding these people? I've been in hostels in 31 countries and this staff was incredibly disappointing.

Other than the really crappy staff they seem to hire, it was clean, had a great breakfast and a fantastic view of the Matterhorn. It's just funny how all that stuff seems so unimportant when you're being treated like garbage.

Leisure Self

10/10

Exceptional

22 Jun 2023

Charles

The property was clean and served breakfast. The views of the Matterhorn from the room was awesome.

10/10

Exceptional

02 Jun 2023

Claire

We really enjoyed staying at the Hostel in Zermatt. Friendly and efficient staff. Wonderful views from our spacious and airy room (in a new building adjacent to main building.) Tasty and ample cold breakfast buffet.

Business_and_leisure Partner

6/10

Pleasant

22 May 2023

FARINAH

water not available due to broken tap when we want to drink…only water in a jar..but by the time we want to refill ,the water has run out.Even when we want to take hot water late at night…the jar is empty. The chef on the day of arrival is not people friendly..giving us a stare when we boiled water in a kettle and when we wanted to eat noodle in a cup.Overall rating its ok,but this might not be in our list to stay anymore.

Leisure Friends

8/10

Excellent

20 Apr 2023

Sung

I recommend

Everything was good.

Partner

8/10

Excellent

09 Apr 2023

David

The only bad thing. Is the property is a little far from the town center and is about a 15 min hump up that hill. Other than that is pace is amazing all around ! Staff was excellent and friendly!

Leisure Partner

10/10

Exceptional

07 Apr 2023

Kirk

The e bus has stop 100 feet from hotel lucuert stop. The hotel is clean and quiet. Breakfast is typical European style but lacks a full breakfast selection. Buying the dinner service 6-7:30 each night Is both affordable and good.
Would stay here again. I stayed in many 4-star hotels and the Zermatt Youth Hostel is cleaner than 4-star offerings.

Leisure Friends

6/10

Pleasant

01 Aug 2022

Katherine

The awful smell in the corridor to our room in303 - unbearable. I could never recommend a stay here based on that chemical- mildewy smell.

Leisure Family

8/10

Excellent

26 Jan 2021

Panagiotis

It was very nice , stayed there twice.

Friends_and_family Friends

10/10

Exceptional

07 Jan 2021

Verified traveler

Not far from the slopes, nice stay, would stay again.

Leisure Self

8/10

Excellent

27 Feb 2020

Verified traveler

Great for a fuss free stay in the beautiful town of Zermatt! Just a thing to note is that check in is slightly late at 4pm, but there are lockers, so not the biggest issue.

Leisure Family

10/10

Exceptional

24 Feb 2020

LC

Easy comfortable and close enough to walk to train station.

Leisure Friends

8/10

Excellent

24 Feb 2020

Verified traveler

Nice plac, Good location, Friendly staff. We will stay here again.

Leisure Family

8/10

Excellent

23 Feb 2020

Verified traveler

Matterhorn views and great breakfast

Reasonable place to stay in Zermatt, 10 minutes walking to the closest list. Can see Matterhorn right out of the window. Breakfast is very good.

Self

10/10

Exceptional

27 Dec 2019

Verified traveler

It was clean, spacious and staff were very friendly and helpful.

Leisure Friends

8/10

Excellent

09 Oct 2019

Anastasia

A decent place. Avoid heavy luggages

Place is quite far from the train station, but very clean. No elevator, and the pathway to the hostel is uphill with staircases, so try to avoid heavy luggage. Bring your own toiletries and towel. Breakfast was bread with cold cut hams, cereals, rice & miso soup. Every day's breakfast is the same. As long as you don't keep your expectation high, you will be pleased with your stay as it the place is very clean and overall decent.

8/10

Excellent

07 Aug 2019

Verified traveler

I like the view
I don’t like the access to the property, we walk from the train station with luggage and it’s very inclined, lots of stairs 😁, pulling up luggage, but a very pleasant experience after all

Leisure Family

8/10

Excellent

10 Jan 2019

Shana

Expensive for what you get but did the job

My room was clean, comfy, quiet and safe. I had an excellent view of Matterhorn from my room. The breakfast was good.
My only complaints are the check in/out times. Check out 10am, check in 5pm. That’s 7 hours (over 1/4 of the day). It is the most expensive hostel I’ve ever stayed at and you can’t use it 1/4 of the day. I understand they need to clean but they aren’t flipping the entire hostel daily. And the patron make and strip the beds. They only clean the floors and sink in the rooms. I think check out and in should be 11 and 4.
Also the community room is very uncomfortable. Hard wooded benches mostly. After a day of skiing I would like a comfy chair/couch to unwind on after dinner before bed.
But it was a good stay. Just constructive criticism.

8/10

Excellent

04 Jan 2019

S

Wonderful staff, clean room and cozy ambience. Simple but nice breakfast. Definitely will return to this hostel on my next visit.

6/10

Pleasant

21 Jun 2018

Verified traveler

Steep walk up by foot

Most likely you will be lugging your carriage up to this hostel from the train station. Note it will be a very steep climb the final 5min.

6/10

Pleasant

15 Jun 2018

Yew Kong

Long Walk To Hostel

Too far away from main station. Very long distance and no signage to the location of the hostel.

Family

10/10

Exceptional

12 Mar 2018

Beverley

Mesmorising Matterhorn breakfast view!

Wonderful location, pleasant staff, plentiful breakfast, great value

Family

8/10

Excellent

24 Jan 2018

John

Great hostel for skiing...with a huge uphill hike!

Great reasonable priced location if you’re mostly focused on the mountains! I was in a two person private room, and it was very basic but as you’d expect for a hostel. Limited hours at reception so you might wait a bit if you arrive midday but the response was better than the posted “open” hours. Breakfast was good and nice to have included. It was also nice to have the dinner option each night. My only caution is location—it’s not bad, and still walkable... but it’s quite the uphill hike, not just with your bags, and after a day of skiing but anytime you head out. If you’ve got a couple bags, I’d recommend paying for the taxi ride up the hill! And I might consider paying a little more per night to avoid the hike if I return...but I would also stay again for the great deal.

8/10

Excellent

18 Sep 2017

Fang

The stay is worth the money and the view is great. The view of Mont. Matterhorn is great from the room window. Another good thing about the hotel is that it provides free breakfast. The drawback of this hotel is the location, it is a long walk from the train station, and you need to climb some stairs to get to the hotel.

Family

10/10

Exceptional

25 Jul 2026

YUKI

冷蔵庫やテレビは無いのと、階段を登って行かなければならならないので、電気タクシーを使いましたが、30スイスフラン必要でした。

8/10

Excellent

23 Jun 2026

Mika

Hyvä aamupala. Rauhallinen ja sopivan viileä huone helteestä huolimatta

Friends_and_family Family

6/10

Pleasant

21 Jun 2026

TOSHIKO

バストイレ付きの2人部屋に宿泊しました。外に出るとマッターホルンがよく見えましたが泊まった部屋からは全く見えず残念でした。

Partner

8/10

Excellent

16 May 2026

Shiela

The breakfast was really good and the location fitted the purpose of our visit in Zermatt. The staff were very friendly and accommodating. I know it is a hostel and you could share the room with other people, but it my group could use a heads up if they booked a person more to our room and arrive in the middle of the night while we were sleeping, which was not very safe for us.

Friends_and_family Family

6/10

Pleasant

09 May 2026

Naresh

Matterhorn view was breathtaking

Self

10/10

Exceptional

05 Jan 2026

Vinicius

Foi feito um upgrade e ficamos em um quarto somente com 4 pessoas. Estava tudo limpo e organizado. Quarto confortável e banheiro também. Para um hostel a experiência foi muito boa!

Partner

10/10

Exceptional

22 Dec 2025

Joseline

Gran servicio. Lugar muy agradable y cómodo.

Leisure Family

6/10

Pleasant

20 Jul 2025

Peter

Familjeresa runt Schweiz

Fantastisk utikt mot Matterhorn. Väldigt basic. Gillar du inte att gå uppför backe och trappor så är inte detta stället att bo på men med CH mått . Billigt

Friends_and_family Family

8/10

Excellent

16 Jan 2025

JEONGJA

올라가는 길이 오르막이라 좀 힘들긴 했지만, 마테호른이 잘 보이는 전망이고, 투숙객들이 이용할 수 있는 라운지도 있어서전체적으로 만족스럽습니다.

Friends_and_family Family