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Chesa Valese

Zermatt · Switzerland

Steinmattstrasse, 30View location

9.8/10Excellent288 Reviews
Cleanliness10.0/1010.0
Service9.8/109.8
Comfort9.8/109.8
Condition9.8/109.8
Location9.4/109.4
Neighborhood9.6/109.6
Quality10.0/1010.0
Value6.0/106.0
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Chesa Valese

This hotel enjoys a quiet location in the Steinmatte area, a 3-minute walk from the center of Zermatt and 5 minutes from all railway and cable car stations. Free Wi-Fi is available.

Built in characteristic Valais style, the Chesa Valese houses nicely furnished rooms, a lounge with a fireplace and an inviting bar. The wellness area at the Chesa Valese includes a sauna and a steam bath.

During winter, you can take advantage of a ski storage room with a ski boot dryer. If you want to go skiing on the day of departure after having checked out, you can still have a shower afterwards at the hotel.

A free pick-up service from Zermatt Train Station is available until 20:00.

Read more about this hotelShow less

With a stay at Hotel Chesa Valese, you'll be centrally located in Zermatt, steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This beach hotel is 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular and 0.1 mi (0.1 km) from St. Mauritius Church.

Make yourself at home in one of the 23 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A train station pick-up service is provided at no charge.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:30 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 9:30 AM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Spoken Language

    German

    Portuguese

    English

    Italian

    French

Nearby attractions

Zermatt-Matterhorn Ski Paradise 0.1 km / 0.1 mi
Furi Ski Area 0.1 km / 0.1 mi
Kirchbrücke 0.1 km / 0.1 mi
Mountaineers Cemetery 0.2 km / 0.1 mi
St. Mauritius Church 0.3 km / 0.2 mi
Matterhorn Museum 0.3 km / 0.2 mi
Zermatt–Sunnegga Funicular 0.5 km / 0.3 mi
Zermatt Visitor Center 0.7 km / 0.4 mi
Tour Monte Rosa 0.7 km / 0.5 mi
Zermatt-Furi Gondola 0.8 km / 0.5 mi
Forest Fun Park 1.1 km / 0.7 mi
Sunnegga Ski Resort 2.3 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wi-fi
  • Room service
  • Laundry service
  • Multilingual staff
  • Bellboy service
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Bar
  • Children playground
Show 9 more facilities & services
  • Sauna
  • Steam bath
  • Spa treatments
  • Breakfast
  • Breakfast buffet
  • Snacks
  • Non-smoking establishment
  • Tennis
  • Ski pass
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Chesa Valese

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMYTWIN • ECONOMYTWN.EY

    Photos are not available for this room type.

    Chesa Valese

    TWIN ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIOR KING BEDTRIPLE • SUPERIOR KING BEDTPL.KG-SU

    Photos are not available for this room type.

    Chesa Valese

    TRIPLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Chesa Valese

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Chesa Valese

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Chesa Valese

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Chesa Valese

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Chesa Valese

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Chesa Valese

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Chesa Valese

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    Chesa Valese

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Chesa Valese

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Chesa Valese

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Chesa Valese

9.8
Excellent
288 Reviews
Cleanliness
10.0 /10
Service
9.8 /10
Comfort
9.8 /10
Condition
9.8 /10
Location
9.4 /10
Neighborhood
9.6 /10
Quality
10.0 /10
Value
6.0 /10
Amenities
9.6 /10
100 reviews shown
10/10
Exceptional
28 Jul 2026
chuntao
Breakfast is great. Staff is very friendly. Convenient location. Room is comfortable. Shuttle to/from train station is very helpful. Whole day tea and snacks are great. Recommend it whole heartily.
10/10
Exceptional
25 Jul 2026
Jagjeet
Location was best
10/10
Exceptional
22 Jul 2026
Katia
Such a cozy place! Had a great stay and the staff were so helpful and kind! Would definitely stay here again.
Partner
10/10
Exceptional
21 Jul 2026
Heather
The staff were very pleasant and the free/included breakfast was such a delight! Room was very nice with plenty of area to unpack and unwind. I do like that this room had a mini fridge and all the coffee/tea amenities. It’s in a very convenient location, not directly in the middle of everything, so it was quiet without all the hustle and bustle, but within an easy walking distance to the train station. Also, we absolutely appreciated the shuttle rides back and forth when checking in/out. I would absolutely stay there again and even recommend to a friend!
Partner
10/10
Exceptional
18 Jul 2026
Zhenglong
Stayed two nights for family vacation. Everything perfect, tasteful breakfast, friendly staff, clean room, great location… the only thing is the semi-transparent bathroom door.
Family
10/10
Exceptional
13 Jul 2026
risa
最高の宿泊体験でした。スタッフの方々はとても優しいですし、部屋もとても綺麗です。お庭は美しくメンテナンスされていて、ランドリーサービスも非常に高い品質でした。普段はレビューをしませんが、こちらのホテルはとても満足度が高く、とても良い思い出だったので、今回初めてレビューします。また泊まりたいです。
Family_with_children
10/10
Exceptional
11 Jul 2026
Gordon
We loved our stay here where staff could not have been more helpful and the boss Sophia led from the front by an example of friendliness and genuine pleasure at sharing the hotel made us feel at home.
Breakfast was well worth lingering over and catered for all tastes.
The steam room & sauna may not be needed in midsummer heat but we enjoyed the facilities after some serious hikes.
Partner
10/10
Exceptional
04 Jul 2026
Nilavra
Really helpful staff and great service. Good breakfast spread.
Partner
8/10
Excellent
02 Jun 2026
Raymond
We booked into a sister property & got no notice that we were moved to this one. It was fine, but we would have liked a heads up. Also, I received an email confirming that I would have a bathtub (medical reason). We were were put in a room without one & had to move. There were only 6 rooms occupied in the hotel when we were there in April, so the breakfast was very scarce compared to what they described as their usual spread. This is a small family owned property. It is well maintained & the staff were friendly & helpful. They will pick you up at the train station if you make arrangements with them in advance.
Partner
10/10
Exceptional
31 May 2026
Sarjukumar
Very nice and clean place. Staff is excellent.
Family
10/10
Exceptional
26 May 2026
Rachel
This was a charming hotel and we enjoyed our stay. The suite with two rooms and two bathrooms was really nice giving us room to spread out.
Family
10/10
Exceptional
25 May 2026
Jennifer
The breakfast is very delicious. Staff are very friendly.
Family
10/10
Exceptional
25 May 2026
KATHLEENeen
Excellent, je recommande fortement!
Friends
10/10
Exceptional
22 May 2026
Kurt Philip
What a wonderful, cozy stay! We stayed 2 nights in the Matterhorn Suite. The views of the Matterhorn from the rooms are breathtaking! The hospitality was remarkable, most notably from Michael! Breakfast was superb and included in the price of our stay. It’s our second time to Zermatt and when we return, we will book again with Hotel
Chesa Valese!
Partner
10/10
Exceptional
21 May 2026
Mark
The hotel was in a perfect location. The staff is wonderful! Comfortable and clean!
Friends_and_family Family
10/10
Exceptional
11 May 2026
Pamela
Everything was clean, looks newn well maintained rooms/ amenities!!

Food was high quality but you should go at the breakfast because i don't think they refilled food after specific time or depending on how many guests are there..?
10/10
Exceptional
18 Apr 2026
Rebecca
Fantastic location with a view of the Matterhorn from our balcony and conveniently located for shops and restaurants. Very nice room and breakfast with friendly and helpful staff - highly recommended.
Partner
10/10
Exceptional
26 Mar 2026
Subramanian
Breakfast was excellent
Friends
10/10
Exceptional
22 Mar 2026
Kristine
We had a beautiful stay and the team was incredible. The room was perfect for our family of 4, and centrally located to all the things we needed during our stay.
10/10
Exceptional
21 Mar 2026
Gregory
Easy access to everything that matters - short walk to free ski bus, great restaurants and the main retail area. The staff couldn't have been nicer or more helpful. I rarely right such a positive review but don't know what I'd complain about.
Family
10/10
Exceptional
01 Mar 2026
Mithra
Staff courteous, hotel really nice and charming. Great breakfast. Room is comfy.
10/10
Exceptional
26 Feb 2026
Arnulfo
Clean room, staff was so nice and it was in walking distance to everything. Breakfast was great as well! I’ll be staying here again.
10/10
Exceptional
22 Feb 2026
Amanda
We had such a wonderful stay at Hotel Chesa Valese! The location couldn’t have been better — everything we wanted to see and do was just steps away, which made exploring so easy and enjoyable. The staff truly made the experience special. Everyone was warm, welcoming, and always happy to help with recommendations or anything we needed.

The rooms were spotless, comfortable, and thoughtfully designed, making it easy to relax after a full day out. What really stood out was the hotel’s charm — it had that perfect blend of character and comfort that makes a place feel memorable rather than just a place to sleep.

We would absolutely stay here again and highly recommend it to anyone looking for a beautiful, well-located hotel with fantastic service.
Friends_and_family Friends
10/10
Exceptional
21 Feb 2026
Kenneth
Room was very clean we had a good trip.
Friends
10/10
Exceptional
16 Feb 2026
Cathy
We had a lovely stay at hotel Chesa Valese. we especially liked the hospitality of the owner and that she was often present and takes such good care and pride and their family business. Her staff is very attentive. We had a beautiful view of the Matterhorn and the location was perfect for walking around and access to ski lift. Breakfast was especially good and a nice way to start the day, and après-ski the sauna and steam rooms were very relaxing. This is a place we will remember and return to:)
Partner
10/10
Exceptional
29 Jan 2026
Kennedy
Omg they treat you like family!
10/10
Exceptional
23 Jan 2026
Rob
This was my second stay at the Chesa Valese and I was equally impressed both times with the hospitality from the staff who were helpful and super courteous. Breakfast was awesome every day and the spa area with the sauna and steam room were enjoyed daily! Thanks again and see you next time.
Leisure Partner
10/10
Exceptional
14 Jan 2026
Leslie
Fantastic location minutes from the center and easy to get to. The breakfast was amazing and the staff super. We had the alpine view double and it was spacious and great view of the Matterhorn! Definitely would come back!
Leisure Partner
10/10
Exceptional
10 Jan 2026
Michael
Great location, steam room/sauna spa area fabulous, breakfast fresh & tasty, friendly staff
Friends_and_family Family
10/10
Exceptional
10 Jan 2026
Guillermo
Excellent hotel and outstanding staffing
10/10
Exceptional
08 Jan 2026
Giao
Nice location - not on a busy street but within a 5-10 min walk to shops and ski lifts. Feels like a ski chalet and breakfast was fresh and delicious. Service was spot on. We’ll definitely be returning!
10/10
Exceptional
26 Dec 2025
Mary
It was a wonderful place for our family to enjoy Christmas. The suite with loft was perfect to give our kids extra space. The staff was very kind and helpful with all requests, from hiking suggestions to dinner reservations.
Leisure Family
10/10
Exceptional
16 Dec 2025
Ken
Lovely mountain chalet
Friends_and_family Friends
6/10
Pleasant
11 Dec 2025
Chris
The staff is amazing. The breakfast wonderful. We will be back!
Partner
10/10
Exceptional
28 Nov 2025
Julian
Awesomebservice and breakfast..
6/10
Pleasant
28 Nov 2025
Rosel
Service could be better.
Leisure Family
8/10
Excellent
17 Nov 2025
Sau Kuen
Overall was ok but pillows were too soft, almost flat.
10/10
Exceptional
16 Nov 2025
Rodrigo
Everything was amazing
10/10
Exceptional
15 Nov 2025
Lisa
Clean rooms! Lovely balcony- we choose the room with the view to the Matterhorn and it did not disappoint in the morning and day and night! Bedroom and bathroom are modern.
Best breakfast lay out and the coffee perfect! Best coffee in the whole trip! Staff friendly and helpful! Close to everything, shopping, restaurants, short walk to the ski lifts of Matterhorn Glacier Paradise. Amazing views and rid up there for both skiers and non- skiers!
Complimentary electric shuttle to hotel from train and return.
Leisure Partner
10/10
Exceptional
05 Nov 2025
David
Property is great. Sophia, one of the Sisters, was exceptionally helpful. We can’t thank her enough.
And of course we can’t say enough about LUNA at the front desk. Always smiling, energetic, confident, professional, knowledgeable and polite. Thank you very much Luna.
Leisure Partner
10/10
Exceptional
27 Oct 2025
Pietro
Very nice hotel in downtown Zermatt. They came to pick us up @ the train station which was nice. Early check in and helpful with dinner reservations. Room is small but cozy and efficient. Everything you need. Downstairs is very Swiss. The spa is a great extra bonus.
Partner
10/10
Exceptional
13 Oct 2025
Kenneth

Perfect night in Zermatt

The staff were amazing - super friendly and super helpful. The woman who checked us in (I am sorry I don’t remember her name) provided lots of useful information and helped us to plan a perfect day in the mountains. Everything in the hotel is super cute (heart themed) and the breakfast was great. We could not have been happier with our stay.
Partner
10/10
Exceptional
12 Oct 2025
Aaron
Friendly and accommodating staff, amazing room, excellent breakfast!
Partner
10/10
Exceptional
08 Oct 2025
Ka Shing Jacky
Nice room for me on the third floor. You can pretty much see the whole matterhorn which is the part matters the most for travellers. The room is clean with all drinks included in the fridge and the bottom of the still water bottle has a matterhorn-shaped and I am very delighted seeing and be able to have it for free. breakfast was delightful and various dishes supplied. Shuttle bus picked us up from and to the train station which is very nice. Although I have waited about 45 mins for the pick-up at the beginning. But I saw the construction in the town so I guess it was just a occasion. The overall experience was really delightful. I am very happy that staff has told me to go on the gornergrat at the first day because the weather was very very nice on the day. I would have missed it as it was raining the day after. Overall highly recommended!
Leisure Partner
10/10
Exceptional
05 Oct 2025
Lai
The room is small but very comfortable and well designed. The breakfast is included and it's definitely a plus to help us get ready for the day. The staff is friendly and responsive.
Leisure Partner
10/10
Exceptional
20 Sep 2025
Esther
Such amazing service! So cute and so many great amenities! Loved that things were complimentary in the room!
Leisure Partner
10/10
Exceptional
15 Sep 2025
Daniel

A perfect nights stay

The staff, particularly Michael, was so accommodating, we thought he owned the property (which he told us he did not). The room was comfortable and clean, the property was spotless and the breakfast exceeded all of our expectations. This was a last minute find and the experience was amazing.
Partner
10/10
Exceptional
15 Sep 2025
Sandy
The minute we walked in until we walked out was excellent!!
Love the room, balcony & breakfast was amazing!
Friends_and_family Friends
10/10
Exceptional
15 Sep 2025
Hiu Fung
Great facility, spotlessly clean, helpful staff members, lovely breakfast
Friends_and_family Family
8/10
Excellent
08 Sep 2025
Peter
Free shuttle pick up and drop off from train station. Walkable to Main Street to where all the attractions. Quick response to messages. Staffs are excellent. Seem all new towels to me. Room is a bit small with balcony and bath tub. Breakfast is good. A
Leisure Partner
10/10
Exceptional
06 Sep 2025
Kristen
Hotel Chesa was so warm and inviting and so smartly curated from the nice alcove bedroom for our son to the beautiful closet for storage and bathroom amenities and coffee setup. Truly amazing! We were so pleased. And the adorable front desk woman from Holland was so friendly and accommodating.
Friends_and_family Family
10/10
Exceptional
04 Sep 2025
Shannon
Gorgeous property, immaculate. Wonderful service. They went above and beyond to help us. The breakfast options were too numerous to mention, everything that we tried was amazing. Can't recommend this lovely hotel enough. Go!!
Business_and_leisure Partner
10/10
Exceptional
31 Aug 2025
Sudip
Great location, friendly and helpful staff, amazing view of Matterhorn from the balcony, delicious breakfast
Leisure
10/10
Exceptional
29 Aug 2025
Linda
Wonderful stay. Beautiful hotel and room. The amenities were great. They thought of everything. Beautiful view. Michael was a great host!
Leisure Family
10/10
Exceptional
27 Aug 2025
Shin

Very pleasant

We ere very pleasant with the family oriented owners. We checked in early without having any questions instead, they upgraded our room to the suites. That was a nice surprise. All the equipment had been new and clean. They were above expectations and very nice and kind to us with the hospitality. We would like to come back soon!
Friends_and_family Family
10/10
Exceptional
26 Aug 2025
Dinakaran
The Swiss Chalet coverted hotel had all the amenities giving us a comfortable stay. The location and ambience was good giving us peace and tranquility. It was walkable to the Cable car station that takes us to Matterhorn glacier paradise. They provides us with a taxi back to the station. We were not aware and paid for the taxi to go the hotel on arrival. Taxi's are expensive.
Leisure Family
10/10
Exceptional
24 Aug 2025
Jessamyn
Loved our stay at this cute property! Breakfast was delicious and was my favorite during my whole trip throughout Switzerland! Make sure to take advantage of the free shuttle to and from train station
Leisure Family
10/10
Exceptional
19 Aug 2025
Donald

The best!!!!!

Highly recommend!!! The staff is amazing. Went out of their way to make you feel like family. The room was large, clean had all that you would want in a room. The refrigerator had drinks for free, chocolate in the room. A wonderful experience for sure!!!
Friends_and_family Family
10/10
Exceptional
16 Aug 2025
Timothy

Great spot in Zermatt

Really enjoyed our stay. The staff were very kind and hospitable. Rooms and common area, including outside garden, were lovely. Breakfast excellent too! Highly recommend!
Friends_and_family Family
10/10
Exceptional
16 Aug 2025
Eduardo
Great location away from the hustle of main street ut still 10 min walk from the train station. The breakfast is delicious. The staff goes above and beyond.
Leisure Partner
10/10
Exceptional
14 Aug 2025
Monica

Book with Confidence

The Hotel is perfectly located! We really appreciated the train station shuttle feature. The breakfast was good and the room was excellent. For the most part the staff is very helpful and friendly. I would highly recommend and would consider booking this hotel again. The one thing I will say is that I was amazed at the poor, grumpy attitude of some of the breakfast attendants when guests are genuinely being friendly, considerate and kind. Not every inadvertent \"mis-step/faux pas\" is done intentionally or with malice to offend or cause issues or inconvenience. Grumpy employees can ruin a holiday unnecessarily.
Friends_and_family Family
10/10
Exceptional
12 Aug 2025
Connor
Very nice with great amenities
Leisure Partner
10/10
Exceptional
09 Aug 2025
Caron

We loved

Really lovely hotel . Everyone working there was so kind and helpful. Great location for exploring Zermatt . Comfortable bed and room with a beautiful balcony / the weather was gorgeous and they even brought me a sun bed . Lovely l’Occitane toiletries plus a free bar of Lindt chocolate in our room which was a real surprise treat . Excellent free shuttle to and from Zermatt train station . Delicious breakfast with a good choice . Would love to return to this hotel . Thanks for a super stay
Partner
10/10
Exceptional
31 Jul 2025
Suduweli Kandage Khedara
Stayed at Hotel Chesa Valese for 5 nights recently and overall had a very good experience. There was a mix-up with the pickup time at first, but the staff were great and made up for it, so no complaints there. We ended up with what seemed like a bigger, more spacious room with loads of storage, and even a partial view of the Matterhorn tip, which was a nice surprise.
Only issue in the room was with the plug sockets. All of them were Swiss three-pin. I brought standard EU two-pin plugs which usually work fine (they worked on the train), but for some reason they didn’t fit here. Reception gave us two adapters straight away, which was really helpful.
Breakfast officially starts at 7:30am, which felt a bit late, but they let us eat at 7am one morning when we had to leave early. That flexibility was appreciated.
The spa and sauna were excellent and definitely one of the highlights.
The staff were always very helpful throughout our stay, which really made a difference.
Only real downside was the WiFi. It wouldn’t work with a VPN, which was frustrating since I prefer not to use open networks. Luckily I had a data SIM so I managed, but it’s something to be aware of.
Leisure Partner
10/10
Exceptional
28 Jul 2025
Liying
Excellent service, delicious breakfast,functional room
Leisure Family
10/10
Exceptional
27 Jul 2025
Jin xia
Very good place to stay for vacation
Leisure Family
10/10
Exceptional
23 Jul 2025
Larry Vic
Friendly staff and very helpful. Love the zen spa and very relaxing. Great breakfast. Room 303 with balcony and view of the Matterhorn
Leisure Partner
10/10
Exceptional
17 Jul 2025
Satwinder
Very good experience
Leisure Family
10/10
Exceptional
16 Jun 2025
Karen

Perfect location!

Our syay st Chesa Valesenwas fantastic. The owners were personal and cared for each guest like family. They offered suggestions without heistation and the location was fantastic. Highly recommended - we'll definitely be back!
Friends_and_family Family
10/10
Exceptional
10 Oct 2024
Christopher
Amazing stay at an amazing property. We were picked up promptly from the station after calling. We would have walked the 10 minutes down the hill but it was pouring rain. Rooms were ready and clean. They called a restaurant they suggested to us to make sure they were open (it was the beginning of the shoulder season). The rooms weren’t very sound proofed, but it really wasn’t needed. It was super quiet from 9 pm until 7 AM when the town kind of woke up. There was some construction a few houses over and we got to watch a helicopter do a crane’s work. This was around 10AM though so it wasn’t really bothersome. Good view of the Matterhorn from both our rooms (we split 2-2 for our family of 4). Room was in amazing shape. Breakfast was great, they went out of their way to provide what we wanted. Scrambled eggs and bacon were the hot offerings, and it was all great. Pastries, meat, cheese, yogurt. And juice/water/milk. They brought coffee out on request and had a tea bar as well. They kept our luggage the last day while we went up the gondola. Then gave us a ride up hill back to the station. The location is great, 6 minutes to the main shopping street, 10 minutes to the station and 12 to the glacier paradise gondola.
Friends_and_family Family
10/10
Exceptional
07 Oct 2024
Daniel E
The view off the balcony was amazing.
Leisure Friends
10/10
Exceptional
26 Sep 2024
Shawn

Just stay here!

Awesome staff and hotel. Wonderful room with patio and close to some incredible restaurants. Lift to Matterhorn was a 10 minute walk. Breakfast was a wonderful surprise with the highest quality and original items you could want. We would stay here again without question….
Partner
10/10
Exceptional
23 Jun 2024
Richard
NA
8/10
Excellent
18 May 2024
scott
This is an excellent hotel in Grindelwald. Wide variety of breakfast options including omelette station. Dinner was good albeit not cheap. Unfortunately, the guest room lighting was exceptionally poor and was definitely the worst lightening I ever experienced in a quality hotel. With the few available lights the room was nearly dark.
Leisure Family
10/10
Exceptional
15 May 2024
tommy
Great Folks
10/10
Exceptional
12 May 2024
Irwin
Wonderful staff and breakfast. They make you feel so welcome. Michael is the best!! Recommendations are excellent for dinner, etc.
Leisure Partner
10/10
Exceptional
27 Apr 2024
alberto
The receptionist was very helpful. The Hotels was very comfortable,great location. Excellent breakfast
Partner
10/10
Exceptional
23 Dec 2023
Claire

Perfect Zermatt hotel

Fantastic hotel with lovely staff who were extremely friendly, professional and helpful. Room was ideal, well decorated and throughly cleaned each day. Breakfast lovely with loads of options to set you up for the day
Friends_and_family Family
10/10
Exceptional
01 Nov 2023
Clara
Great hotel. Clean room, super close to the train station. Many restaurants options around (they don't have one). The staff was really helpful and we got some chocolates when checking out. Would defnitively be back in our next trip to Zermatt.
Leisure Family
10/10
Exceptional
05 Oct 2023
Dean
The best staff and pampered experience on my entire trip.
Self
10/10
Exceptional
19 Sep 2023
Gohar
Excellent service and hospitality
The best I’ve had
Leisure Friends
10/10
Exceptional
02 Jul 2023
Fang Fang
Very nice friendly staff, room is nicely designed and very comfortable. Breakfast was very good as well.
Leisure Family
10/10
Exceptional
24 Jun 2023
Soledad
Charming hotel, amazing customer service. Clean units, great breakfast, free pick up from train station (you will want to call them to pick u up). You wont be disappointed, great location.
Leisure Family
10/10
Exceptional
20 Jun 2023
farhat
We were in Switzerland for my son’s 16th birthday. The hotel made the stay extremely special. The room was amazing. The views were incredible. Waking up to see the Matterhorn from the balcony was magical. The staff and the owner were wonderful and accommodating. We were sad to leave. It felt like home away from home.
Leisure Family
10/10
Exceptional
15 Jun 2023
Michael
Very unique, 350 year old house yet modern with an amazing 360 degree balcony view of mountains to include Mount Blanc (honeymoon suite room #6). Beware that Google maps will guide you through medieval passageways that were not designed for modern cars.
Leisure Family
10/10
Exceptional
27 May 2023
michael
The staff went out of their way to see to every need, breakfasts were awesome, and they even arranged sandwiches and a taxi for when we departed early in the morning
Leisure Family
10/10
Exceptional
06 Apr 2023
Shannon
We LOVED this quaint hotel. The staff was very friendly and accommodating. The hotel itself had tons of character. The breakfast was delicious. Fresh fruits, scrambled eggs made upon request, hot pastries (we ate early), and coffee drinks on the house. We only stayed one night as we traveled around Europe, but will definitely be back for a longer stay. Zermatt was amazing.
Leisure Family
10/10
Exceptional
21 Dec 2022
Lim
Amazing and awesome services from the hotel staff. Beautiful family suite at upper level with very new appliances and quality toiletries.

Staff at reception were exceptionally helpful in guiding us to places of interests, ticketing and restaurants reservation.
Friends_and_family Family
10/10
Exceptional
20 Dec 2022
Alan
Property and service was excellent. Excellent location. Melanie from the staff was particularly gracious, very personable and helpful throughout our entire stay. Highly recommend.
Leisure Family
10/10
Exceptional
05 Dec 2022
Neel

Amazing property and staff!

The staff was amazing and super friendly and helpful! The breakfast there was very Swiss and top notch. The rooms themselves were also very clean and beautiful.
Friends_and_family Family
10/10
Exceptional
13 Jan 2022
D Hugh

Ski trip

The staff were amazingly friendly. A very warm welcome
Partner
10/10
Exceptional
19 Oct 2021
Heather

Gorgeous property

Our stay was fantastic! The beds were comfortable. The rooms were clean. Chocolate was given to us when we got there and when we left. The breakfast was delicious. The property is gorgeous and is in the heart of everything!
Friends_and_family Family
8/10
Excellent
23 May 2021
Verified traveler
Great welcome , well organized
Friends_and_family Family
10/10
Exceptional
30 Nov 2020
Jesper

Amazing!

Amazing service, the best I’ve ever experienced at a hotel. Cosy rooms and nice spa. Just a short walk to the cableway. I rarely give 5 stars. But this hotel is just the best. I definitely recommend it!
Business Friends
10/10
Exceptional
27 Sep 2019
Verified traveler
Great location in less touristy area. Staff was helpful and so kind. Room was clean, modern, large and had plenty of storage. We bought wine and would sit on our balcony looking at the Matterhorn during the afternoon. Staff was happy to provide us with glasses and nuts to snack on. Breakfast was delicious and included hot items like bacon and eggs. Welcome treats and check out care package were so thoughtful. Will stay again if we return to Zermatt.
Leisure Partner
10/10
Exceptional
06 Sep 2019
Darcy

Total gem in Zermatt

Everything about this hotel was superb. The hotel picked us up from the train station in their electric van, so even the arrival to the hotel was perfect. We checked in with the most welcoming woman, Silke I believe, who showed us our rooms, gave us dinner recommendations, hiking recommendations and happily answered all our questions. Upon getting into our room we immediately it was so welcoming, plush bedding and towels, extremely clean, but really best of all, was the patron with a prime view of the church and the Matterhorn. I didn’t need to leave the porch! Shower was new and worked well. The room was beyond anything we’d experienced yet in Switzerland. Breakfast the next morning was up to par with the rest of the experience. There was a great spread of breads, jams, fruit, and they also offered hot items like eggs and cappuccinos. Even had a candy stash for hike fueling! Location of the hotel was perfect, an easy walk to everything. We had to check out before leaving Zermatt, so they watched our luggage, and offered use of their spa after hiking if we wished. If I return to Zermatt, without hesitation I’d return to this hotel.
Friends_and_family Friends
10/10
Exceptional
06 Jun 2019
Verified traveler
Location was very good
Staff was very friendly
Good scenic views around hotel
Leisure Family
10/10
Exceptional
05 Jun 2019
Verified traveler

Awesome Experience

The stay at Chesa Valese was just awesome. Every Staff was very helpful and the treatment that we received was overwhelming!! Cheers Team Chesa Valese. I would recommend this hotel to anyone who comes to stay in zermatt!!
Family
10/10
Exceptional
04 Jun 2019
Martin
We stayed at Chesa Valese during Zermatt’s “in-between” season, when there is not enough snow for winter activities but too much snow for summer activities. The hotel was wonderful though. The room was in great condition, with a tasteful balance between rustic climbing pictures on the wall and modern amenities and bathroom. The staff was very friendly and helpful, giving useful tips for where to eat, what to do, and which lifts, trains, and trails were open. The balcony of our room had an amazing view of the Matterhorn and the surrounding mountains. Breakfast in the hotel was wonderful, with a good selection in a cozy, spacious restaurant. We are definitely planning to come back for more hiking and to stay here again.
Partner
10/10
Exceptional
28 May 2019
Verified traveler
From the moment I arrived on the train and was met and taken to the hotel till the moment they dropped me back to the station all the staff could not have been more friendly and willing to help me. The hotel is immaculately looked after and offers little extras like hot water bottles. My room looked out to the Matterhorn and I loved just sitting and looking at it when I my room or on the balcony. The location was excellent- a few minutes walk to the Main Street but far enough to be quiet. Breakfast was very good and they made eggs fresh on order. They pride themselves on making guests feel very much at home. I would definitely recommend this hotel and stay there again.
Leisure Self

Location & surroundings

Chesa Valese
Steinmattstrasse, 30, Zermatt, Switzerland

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Chesa Valese

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