Name: Hotel Parnass
Address: Vispastrasse 4, 4, Zermatt, 3920, CH

10/10

Exceptional

26 Jul 2026

Beverly

Great view of the Matterhorn from the balcony! The staff were friendly and very helpful.

6/10

Pleasant

25 Jul 2026

usha

Location was fairly close to the station and in the middle of town. There was an elevator. There was no AC, but it was not hot and leaving the window open was sufficient.

10/10

Exceptional

24 Jul 2026

Cornelius

Location

10/10

Exceptional

20 Jul 2026

Amy

Beautiful hotel. Clean. Comfortable. Excellent breakfast. Loved the outdoor space to have a drink. Staff were lovely.

Family_with_children

10/10

Exceptional

19 Jul 2026

Marjolaine

The location is perfect. The room was clean. The beds were ok.

Partner

10/10

Exceptional

10 Jul 2026

David

This is one of , if not the cleanest hotel we have ever stayed in. They do a meticulous job at keeping the property in excellent condition. Be sure to book a balcony room looking at the Matterhorn. The staff is always helpful and you see the same people every day, which makes it feel like home. It has one of the few grass lawns in town that you can enjoy a drink on in the afternoon with tables and service. This is our second time staying here we liked it so much. The breakfast is typical of Europe and is good for something light of you have a big day planned.

Family

10/10

Exceptional

30 Jun 2026

Juan

The room is spacious and clean with the great Matterhorn view.

Family

8/10

Excellent

22 Jun 2026

Toshiki

共有の電子レンジと冷蔵庫は地下にあります。部屋にはケトル、テレビ、ドライヤーがありますが、エアコンはありません。他のスイスのホテルでは扇風機が置かれていることが多かったのですが、このホテルにはなさそうでした。

立地はとても便利で、どの鉄道駅にも比較的近く、大きなスーパーマーケットもすぐそばにあります。

私たちの部屋からはマッターホルンは見えませんでしたが、朝食会場やホテルの庭からはきれいに見ることができました。

朝食はやや質素な印象ですが、スイスでは一般的なのかもしれません。おかず系は少なく、パン、ハム、チーズ、ゆで卵、ヨーグルト、フルーツ、シリアルといったラインナップでした。

私たちが宿泊した時は、東アジア系の宿泊者が多い印象でした。

今回は独立した湯船付きのお部屋に宿泊しましたが、水栓がどうしても閉まらず…。気づいた時にはすでにフロントが閉まっていて、結局湯船に入れませんでした。宿泊される方は、21:30前までに一度お湯をためられるか確認しておくことをおすすめします！

Family

10/10

Exceptional

16 Jun 2026

HY

We had a room with balcony facing Matterhorn. It was mesmerizing to sit at the balcony and enjoy the changing faces of the Matterhorn at different times. We were blessed with good weather during our stay.
The breakfast was very good and the staff were friendly ad efficient.
I enjoyed my stay there thoroughly.

Friends

10/10

Exceptional

15 Jun 2026

Tony

This hotel was wonderful. Very tasteful in its design and well maintained. Perfectly located in the middle of town and walkable to everything. When we first arrived in the afternoon we couldn’t see the mountain behind clouds but it was out in its full beauty in the morning while eating the complementary breakfast. Staff was very friendly and helpful with everything.

Business

10/10

Exceptional

15 May 2026

susan

This was a fantastic hotel and the views from our room of the Matterhorn were amazing! I selected this hotel as it was easy walking distance from the train station (8-10 min walk with bags), and the rooms that had the Matterhorn views. The staff were very friendly, the room clean (though a little tight with luggage for 2 but manageable) and a very nice continental breakfast.
I would highly recommend Hotel Parnass if you are visiting Zermatt and want unbelievable views from both your bed and balcony!

Partner

10/10

Exceptional

26 Apr 2026

Connie

Our view was breathtaking and the staff went above an beyond to make us feel important and cared for.

Partner

10/10

Exceptional

12 Apr 2026

raman

Nice location and cozy clean hotel. Staff is very nice & accommodated.

10/10

Exceptional

10 Apr 2026

BriannaMarie

Loved my stay here

Partner

10/10

Exceptional

09 Apr 2026

DIANA

Such a warm greeting from the front desk receptionist. She gave us direction on everything we needed. Good continental breakfast with meats, cheeses, pastries and any coffee you want. The views of the Matterhorn from the breakfast room are spectacular. Great location, adjacent to the lively village of shops and restaurants and the local grocery store. Right across the street you can take the free bus to the lift for Matterhorn Glacier Paradise (stunning experience) or to ski/snowboard the many mountains around the Matterhorn. Such a wonderful stay. All staff were so friendly and helpful. 5 enthusiastic stars!

Partner

8/10

Excellent

06 Apr 2026

pugazhendhi

Room was excellent walking distance to station and other spots great view of matterhorn from the front of hotel and view from balcony amazing in the evening too

Partner

8/10

Excellent

04 Apr 2026

Lawrence

The best thing about this hotel was the view of the Matterhorn at sunrise from our window and balcony.

The room wasn’t particularly large but decent sized for Europe. As with other hotels we stayed at in Europe, the rooms ran warm even with our radiator in the off position. We had a door to the balcony that we would leave open for hours at a time to cool our room down (in early April). The bathroom was small but satisfactory although the towels were quite thin. The breakfast buffet was okay- coffee on demand, fresh fruit cereals, yogurt and breads. No eggs cooked to order and no pastries.

Partner

10/10

Exceptional

02 Apr 2026

CARLOS

Friendly staff

Partner

10/10

Exceptional

01 Apr 2026

Edmund

Majestic view of the Matterhorn. Friendly staff and clean facilities. I will surely return to Parnass and highly recommend the hotel to other visitors.

Family

10/10

Exceptional

24 Mar 2026

Andrew

Cozy room, great views

10/10

Exceptional

22 Mar 2026

Russell

Excellent for what it is. Lovely little hotel in Zermatt, great for a ski trip. They have a ski storage room with a boot rack to dry and warm boots overnight. Excellent buffet breakfast each morning. Nothing extravagant, but the price point reflects that. Great value for the cost. Had a beautiful view of the Matterhorn from our balcony!

10/10

Exceptional

14 Mar 2026

Wendy

Very close to ski slops and shuttle bus to gondola right by hotel. Walking distance to everything!

Friends

10/10

Exceptional

13 Mar 2026

laurie

My friend stayed last year & we came back to join her in 2026. Check in was fast fast. Bed was super comfortable. Hotel was centrally located in heart of Zermatt, Yet quiet Loved that hotel accommodated us on our last night. We ordered pizza & wine & they brought us glasses, water & were so kind to our large group of 9.

Friends

8/10

Excellent

11 Mar 2026

Christopher

great location for picking up the free bus to the main lift

Friends

10/10

Exceptional

06 Mar 2026

Stephanie

We picked this hotel because of its central location- we skied in/out at all three locations easily enough. Room was very clean, the view of the Matterhorn was impressive! Their included daily breakfast was delicious, and had many options. The staff was very pleasant- we would stay here again!

Family

10/10

Exceptional

10 Feb 2026

Heetabh

Great breakfast and location

10/10

Exceptional

06 Feb 2026

Gladys

The view of Matterhorn by our balcony is amazing. Location is near to everything. The staff are very friendly and helpful. Our room is clean and well maintained.

10/10

Exceptional

29 Jan 2026

Laurie

The room was fantastic, the staff was helpful and lovely and they had a wonderful breakfast. We intend to return to this hotel on our next stay.

Leisure Partner

10/10

Exceptional

21 Jan 2026

Locksly

This hotel gives a nice cabin vibe and the view of the Matterhorn is breathtaking from our balcony. The Bathroom has heated floor as well, which was amazing.

Leisure Partner

10/10

Exceptional

12 Jan 2026

Alison OHalloran

Beautiful views of the Matterhorn, clean, convenient and had all we needed for one full day of skiing.

Leisure Friends

10/10

Exceptional

25 Dec 2025

Robert

Nice views And quiet.

Partner

10/10

Exceptional

24 Dec 2025

Martine

Personnel courtois et bienveillant

8/10

Excellent

24 Dec 2025

John

Clean room. Great view.

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

jenna

We were in town for one evening to get a jump start to the top of Gornergrat. It was the perfect location. We had the most stunning view from our balcony. The bed was great. The bathroom was delightful and very clean. Loved everything about this charming hotel and town. Highly recommend.

Leisure Partner

8/10

Excellent

21 Oct 2025

Hee

Staffs were really attentive and trying to make everything comfortable. Location is perfect to enjoy Matterhorn in your room if you are booking with Mountain View. You don’t need to go to the view point to see Matterhorn. Lots of restaurants and stores in 5 mins walking distance.

Leisure Partner

10/10

Exceptional

09 Oct 2025

Joanna

Close to the station and central shops/restaurants. Staff had perfect English & were very helpful. Key safe in reception clever & useful. Fantastic view of Matterhorn from sunny balcony. Only stayed one night, wish it could have been longer!

Leisure Partner

8/10

Excellent

04 Oct 2025

Elise

Very helpful staff. Comfortable beds. Quiet location. Walkable area.

Partner

10/10

Exceptional

29 Sep 2025

timothy

breakfast was good and service was excellent

hotel directly faces the matterhorn with an excellent view

Partner

6/10

Pleasant

24 Sep 2025

Phayungsak

The room and bathroom were minuscule. Couldn’t open luggage anywhere. It was a bit of a haul from the train station. The staff were very nice

Leisure Partner

10/10

Exceptional

20 Sep 2025

Jacqueline

Would certainly stay here again. Great location

Leisure

10/10

Exceptional

15 Sep 2025

Mary Ann

Excellent location, walkable to everything.
The hotel staff very friendly and accommodating

Leisure

8/10

Excellent

09 Sep 2025

Janette

Pretty place

Our friends had a nice comfortable room, but ours had a tiny bathroom that would only fit one at a time. We also had the elevator on the other side of the bed wall that we heard all night. The staff was friendly and helped us with transit and directions. It was clean and had a nice breakfast.

Friends_and_family Friends

10/10

Exceptional

01 Sep 2025

Stephanie

Great location- about an 8-10 minute walk to the Main Street, main train station and the Gornergrat station. About a 15 minute walk to the Matterhorn Glacier Paradise gondolas. The hotel has great views of the Matterhorn and right at the river walk. I highly recommend this hotel.

Leisure Family

10/10

Exceptional

31 Aug 2025

Yan

The hotel is close to everything. Well maintained and clean. Very friendly staffing, Excellent breakfast. My room has a small bathroom, but it’s fine for a short stay. I will come back again.

Leisure

10/10

Exceptional

31 Aug 2025

David

Great location near center of Zermatt. Perfect view of Matterhorn. Friendly helpful staff.

Leisure Family

10/10

Exceptional

16 Aug 2025

Ajay

Their customer service was great; they answered all the questions and the rooms were exactly as shown on the website.

Leisure Family

10/10

Exceptional

09 Aug 2025

Dal Rae

최고의 호텔!

리셉션 직원분이 너무 친절하시구요 가본 호텔 중 최고라고 단언할 수 있어요. 일부 리뷰들에서 침대에 거꾸로 누워야 마테호른이 보인다고 하던데 제가 받은 방은 침대에 똑바로 누워서도 보였어요. 방 위치에 따라 다른 듯 합니다. 기분 좋은 숙박이었습니다.

Friends_and_family Family

10/10

Exceptional

07 Aug 2025

Kim

We had a wonderful 4 nights stay there. Our balcony facing Matterhorn. 7-8 minutes walk to train station. The Sunnegga bahn is like 6 minutes walk. The buses are free but we did’t take it. Saw the blackneck goats matching on the street was cool. Love Zermatt. Definitely want to come back. The dining room window facing Matterhorn. I al recommend this hotel to my friend

Leisure Friends

10/10

Exceptional

07 Aug 2025

Lynette

Aside from the friendliness of the staff, the thing I liked best about Hotel Parkas was the amazing view of the Matterhorn from my balcony! The room was bright, clean, and very pleasant. Although there was not a refrigerator in the room, there was a refrigerator in the room downstairs. The staff was extremely accommodating. The hotel was also near the train station and the numerous shops I the area. I would definitely recommend this hotel. It included breakfast and was a good value for the price.

Leisure Partner

10/10

Exceptional

06 Aug 2025

Lisa

Excellent stay and service

This beautiful hotel is so walkable to all the transportation up into the mountains, tons of restaurant options, and shopping. It seems to be family run, and the service was exemplary. They went out their way to do simple extras like holding the door open for us when we had luggage. The free breakfast was fantastic, offering a large variety. Our balcony view of the Matterhorn was beautiful! We could also see the goats (and hear their bells) as they were paraded through town - so fun!

Partner

10/10

Exceptional

31 Jul 2025

Pamela

Great place. Great staff. Would definitely stay here again.

Leisure Partner

10/10

Exceptional

05 Jul 2025

Sabrina

Perfect location. We could see the Matterhorn from our balcony. The only drawback was no air conditioning and the bed was a bit hard. The breakfast was excellent! Everyone was also kind and helpful.

Leisure Partner

10/10

Exceptional

03 Jul 2025

Megan

Stayed in a Matterhorn view room with a balcony, nothing quite like waking up to the Matterhorn. Loved this hotel, 10/10 absolutely recommend.

10/10

Exceptional

23 Jun 2025

douglas

This was a top property, very well maintained by an owner who cares for his guests. It was within in easy walking distance to all parts of the town. The breakfast was good and the staff could not help you enough and went out of their way when required. Tip for anyone heading to Switzerland, get the Swiss half fare card. We recouped our costs on two attractions in Zermatt and had already saved a lot.

Leisure Partner

10/10

Exceptional

20 Jun 2025

Mark

Mar, the hotel reception was very caring, and has 5 star customer service. The restaurant Chef, manager and staff were great, making our daily provided breakfast outstanding!
Tres bien!

Leisure Friends

10/10

Exceptional

15 Jun 2025

Raymond J

Seems to be family owned and operated. Everybody was very friendly and helpful.

Leisure Family

10/10

Exceptional

10 Jun 2025

Xintao

Location is excellent and staff is very courteous, friendly and helpful. Compliment breakfast is the best I had during our 8 days of staying in Switzerland.

Leisure Family

6/10

Pleasant

07 Jun 2025

Julien

Breakfast for so many international guests need to have scrambled eggs. This was missing at the BF

Business_and_leisure

10/10

Exceptional

01 Jun 2025

Gabriela

Super comfortable, friendly staff, great location.
You can see the Matterhorn from the entrance of the hotel
Rooms are clean and super comfortable. Breakfast is included and it has a really nice array of options. It’s 10 minutes walking from the train station but not on the main street so it’s very quiet. Definitely recommendable

Leisure Self

10/10

Exceptional

05 May 2025

Alec

Great would go again

Leisure Family

10/10

Exceptional

01 May 2025

Holly

Beautiful room and the view from the room/balcony was amazing! The staff were friendly and welcoming. The breakfast was delicious and there was a variety of food to choose from!
The hotel was close to town and had all the amenities we wanted! We had a wonderful stay!

Leisure Family

10/10

Exceptional

21 Apr 2025

Vanessa

Cosy, small hotel with great views.

Leisure Partner

10/10

Exceptional

17 Apr 2025

David

Amazing..View of Matterhorm was incredible. Will book here again

Leisure Partner

10/10

Exceptional

16 Apr 2025

Raji

Great location to station and all shopping. Great view of Matterhorn from sone rooms!

Leisure Family

8/10

Excellent

16 Apr 2025

Verified traveler

Amazing location in town and very friendly staff. Rooms were well kept. Very quiet at night. My only negative is that the beds are firm and the pillows are thin - made for a challenging night's sleep.

Friends_and_family Family

10/10

Exceptional

14 Apr 2025

Verified traveler

Great hotel in Zermatt

We loved the Parnass hotel. Very friendly staff and view on the Matterhorn is amazing.

Partner

10/10

Exceptional

04 Apr 2025

Shiu Tung

It’s very good especially with the view of Matterhorn

Leisure Family

10/10

Exceptional

19 Mar 2025

Kam

All about locations. This Hotel is centrally located to everything. Anywhere you go is about 7-10 mins walk.

Leisure Family

10/10

Exceptional

19 Mar 2025

Srinivasula

Great hotel and staff

10/10

Exceptional

02 Mar 2025

Daniel

Great location, friendly and helpful staff and room with the most incredible view! Love this place.

Leisure Family

8/10

Excellent

25 Feb 2025

Timothy

Nice family run hotel in a good location for easy access to ski lifts and bus

Friends_and_family Friends

10/10

Exceptional

16 Feb 2025

Norma

Great service and close to everything

Leisure Partner

10/10

Exceptional

29 Jan 2025

Richard

Absolutely wonderful stay from the moment we checked in. The receptionist was extremely helpful! We had an amazing view of the Matterhorn from our room! Excellent breakfast. Great location! Our favorite hotel during our 3 week trip in Europe.

Leisure Partner

10/10

Exceptional

29 Jan 2025

Ethan

This hotel is a great location near the center and the lifts yet are an adorable price. It lacks a sauna, hot tub, or pool, so it is more of a bargain option than a luxury stay.

Leisure Self

10/10

Exceptional

24 Jan 2025

Kristi Andrea

Great hotel!!! Perfect, central location. Perfect Matterhorn view. Big and spacious room. Big and newly renovated bathroom. Decent breakfast. Very friendly staff! Awesome hotel. We’d definitely stay there again!!

Leisure Partner

10/10

Exceptional

24 Jan 2025

Nathan

Really enjoyed my stay here! Gentleman at the reception desk was very friendly and professional, as we were the rest of the staff. Was a great place nearby a lot of nightlife, the train, rental shops, restaurants, etc. Highly recommend it for the next person(s) looking to come out to Zermatt!

Leisure Family

10/10

Exceptional

22 Jan 2025

Hitoshi

View of Matterhorn from the front was impressive. An E-bus stop was across the road to get to the gondra station was very convenient.
The staff was frendly and felt very cozy.

Leisure Self

10/10

Exceptional

16 Jan 2025

Jeff

Our three-day ski trip was remarkable at Hotel Parnass. The staff welcomed us very well. They were accommodating to all our requests and questions. The room was clean and had a great bathroom.

Leisure Friends

10/10

Exceptional

14 Oct 2024

Liwei

We had great experience here! The staff are very kind. The location of the hotel is excellent. You can see Matterhorn from the dinning room.

Leisure Partner

10/10

Exceptional

09 Oct 2024

John

Really enjoyed my stay here. Friendly welcoming helpful staff. Breakfast was great, pot of tea, good selection of cold foods, lovely marmalade. Easy walk from train station and to shopping. Only downside would be for people taller than 1.8 metres may have limited headroom in the shower.

Partner

10/10

Exceptional

09 Oct 2024

Anh Long

Hôtel Parnass is a great hotel to stay while in Zermatt. It is clean and modern. The continental breakfast is really good with a lot of choice. And what is really nice, you see the Matterhorn just as you step out of the hotel on a clear day. Get the south facing room if you can.

Leisure Partner

10/10

Exceptional

06 Oct 2024

Salvatore

Nice property chalet atmosphere. Very friendly and informative staff special thanks goes to Jean. Clean and comfortable. Hotel has perfect view of the Matterhorn. Bus stop in front of hotel.

Leisure Partner

8/10

Excellent

02 Oct 2024

WARREN

Right in the town center and so near to the train station. Can be accessed by the local ev bus.

The view of the Matterhorn from my room
Balcony and the breakfast room was worth the price.

Breakfast was ok.

Partner

10/10

Exceptional

01 Oct 2024

Kelly

Friendly and helpful staff!

Leisure Partner

10/10

Exceptional

29 Sep 2024

Stephen

Wonderful property great staff. Good breakfast included. Great if the weather is good to see the Matterhorn!! Remember you are taking a risk that the clouds can hide the mountain. I could actually lay in my bed and see the Matterhorn.

Leisure Family

10/10

Exceptional

29 Sep 2024

Hui

Recommended hotel among the others at Zermatt, as the view of Matterhorn just right in front of the hotel 😍

Leisure Family_with_children

10/10

Exceptional

29 Sep 2024

Melvin

Relaxing

10/10

Exceptional

25 Sep 2024

Verified traveler

Great Stay

Great location and very clean and comfortable. The staff was very friendly and helpful. The breakfast was very well done.

Partner

10/10

Exceptional

20 Sep 2024

Ronald

A good value in a very expensive resort.

No fridge or microwave in the room but that's typical for a 3-star hotel in Zermatt. Single room very cramped.

Very desirable location and access to lift stations.

Great breakfast!

Leisure Self

10/10

Exceptional

18 Sep 2024

LILLISBETH

View of the matterhorn was a dream from the balcony! room was spacious the breakfast was amazing and the staff was wonderful to me! This will be my hotel for Zermatt!

Leisure Partner

10/10

Exceptional

16 Sep 2024

Jimmy

The hotel staff was very friendly & accommodating. Excellent breakfast buffet & great location. Fantastic view of the Matterhorn from my room and balcony. I especially enjoyed the sound of the river, which was outside and below my room, and made for very soothing white noise while I slept. Only one thing-someone opened my room door while I was sleeping one of nights I was there, and was surprised to see someone in the room. Whoever it was immediately closed the door and I went right back to sleep. I mentioned this to the manager and he said it may have been because of a miscommunication with the cleaning staff. But anyway, that was a very minor incident and no harm was done, and overall I highly recommend this hotel.

Self

10/10

Exceptional

15 Sep 2024

Ken

Swiss hospitality at its best. Solid breakfast, best location, knowledgeable staff and so helpful.

10/10

Exceptional

07 Sep 2024

Lin

Good location, good service.

10/10

Exceptional

30 Aug 2024

Shailesh

Great property, friendly and efficient staff. Our rooms had balconies facing the Matterhorn. They had an open area with tables and chairs in the front… you can bring your own food and drinks while gazing at the Matterhorn. I would highly recommend this hotel.

Leisure Family

10/10

Exceptional

22 Aug 2024

Suzanne

That VIEW!

We loved our stay! We were in a Mountain view room and that view of the Matterhorn was OUTSTANDING! The hotel staff was very friendly & helpful, and the peach pie that they had just made was delicious! I cannot recommend this hotel enough! Stay here!!!

Partner

10/10

Exceptional

06 Aug 2024

Lin

7/31-8/3, 2024. Pro: location, cleanness, friendly, complimentary breakfast. Con: no A/C. Great location in the middle of downtown, 0.3 miles (5 min walk) to train station, in the middle bt. the two main lifts, a few minute walk to Schwarzsee(?) lift, where cable carts go up to Glacier Paradise, or take green line bus (free and the bus stop is in front of the hotel) to the lift. The other lift (Gornergrat Railway) is across from the train station. The room and bathroom were clean and looked new ( the bathroom was shining). With window open, the room temperature was fine. The complimentary breakfast was delicious and healthy. The staff ( everyone of them) was very professional- friendly, helpful and patient. This hotel was impressive.

Leisure Family

10/10

Exceptional

01 Aug 2024

Alan

The property was perfect and the staff were magnificent in every single aspect of the stay.
I will definitely be using Hotel Oarnesd for all my future stays and I would highly recommend them.

10/10

Exceptional

21 Jul 2024

Jignesh

Staff was cordial
Property elevation and location is good

Leisure Family

10/10

Exceptional

21 Jul 2024

Qian

We were very pleased with the hotel and it’s location.

Leisure Family

10/10

Exceptional

19 Jul 2024

Anne

The staff at this hotel ent out of thier way to make us feel informed and comfortable, Our rooms had balconies facing the matterhorn and they were clean and comfortable. The breakfast was great and there were some nice restaurants close by.

Leisure Friends