Name: Pakasai Resort
Address: Moo 3, T. Ao Nang, 88, Krabi, 81000, TH

Pakasai Resort

Krabi · Thailand

Moo 3, T. Ao Nang, 88View location

100 reviews shown

10/10

Exceptional

02 May 2026

Ellen

I recently stayed at Pakasai Resort in Krabi and had a generally positive experience, especially when it came to location and service.

The resort is ideally situated—just a short and convenient walk to the water ferries, making it incredibly easy to explore nearby islands. This was one of the biggest highlights of the stay and made day trips seamless.

The staff truly stood out. From check-in to breakfast service, everyone was warm, attentive, and eager to help. Nai and Dy in particular went above and beyond to make our stay feel special—their kindness and attention to detail did not go unnoticed. Overall, the team’s level of care made the experience feel welcoming and well-managed throughout.

The rooms themselves were comfortable and nicely maintained. While they may not feel overly luxurious, they provided a pleasant and relaxing space to come back to after a day out.

Breakfast was another strong point. There was a good variety of options, and the staff’s attentiveness during the meal service elevated the experience.

One thing to note is that the resort does not offer a full spa on-site, which may be a downside for travelers specifically looking for a more comprehensive wellness or spa experience.

Overall, Pakasai Resort is a solid choice if you’re prioritizing location, easy island access, and excellent service, with a comfortable (though not amenity-heavy) stay.

Partner

8/10

Excellent

23 Apr 2026

Kimberly

Great location, breakfast was lovely, beautiful pool.

Family

10/10

Exceptional

13 Apr 2026

jackie

Loved this hotel. Right in the centre and close to everything. It really is a hidden oasis. The rooms are beautiful and the gardens are amazing. Breakfast was so good and so much choice and so fresh. Restaurant food excellent and was so reasonably priced as was the beer. Staff nice and helpful. Plenty of places to eat around the hotel. Hotel pool was great with plenty of loungers and a great bar for cold drinks. Would definitely recommend this hotel. If we were to visit Krabi again I would not hesitate to stay here.

Partner

6/10

Pleasant

01 Apr 2026

Virginia

Its not the best layout to get our room. Also main disappointing thing is theres not spa even though on website it advertise there is. So felt bjt duped and false advertisement. But the location is good close to everything.

Partner

10/10

Exceptional

22 Mar 2026

Lina

Excellent. The resort was amazing. Gaia (the restaurant at the resort) had amazing food, especially the fish and lamb! The staff was very accommodating. We were unlucky and got a stomach-virus, and the staff was very helpful and kind. One of the staff members, Cream, was wonderful. Although, everyone was very nice. Would definitely stay at this resort again. The location was also very pleasant. Very highly recommended.

Family

10/10

Exceptional

14 Mar 2026

Jane

Fantastic hotel in the heart of Ao Nang, a total escape from a busy tourist town, we loved our stay here. Room was lovely, breakfast’s perfect, swimming pool area and bar excellent. Best of all were the staff, all so polite and helpful. The grounds of the hotel were really well cared for, all in all an excellent stay, thank you. Only issue for some people are the steps, there are a lot so mobility should be borne in mind when booking.

Partner

8/10

Excellent

03 Mar 2026

Liad

Good hotel kind staff in a great area. We had a good comfortable stay.

6/10

Pleasant

17 Feb 2026

Janet

Lack of seating at breakfast. Big queues for coffee machine every single morning.Room service was around 3.30 - 4.00pm most days. Needs to be earlier or rotated.
Good location and nice grounds

Partner

10/10

Exceptional

19 Jan 2026

Christopher

Room was spotless. Front desk staff were very helpful to sort out an issue with the room locaiton. Absolutely wonderful short stay. Thank you

Leisure Partner

10/10

Exceptional

18 Jan 2026

Marie

Lovely lush grounds. Lovely staff, who graciously agreed to change my Room for one with more privacy.

Self

10/10

Exceptional

27 Dec 2025

Diego

Lovely room, great location, friendly staff and one of the better breakfast buffets I’ve ever had.

We went to watch some TV during our stay and it didn’t work so we called the front desk who swapped it out with another TV within a few minutes. Very impressed.

Would recommend to anyone spending a few days in Ao Nang.

Leisure Partner

10/10

Exceptional

08 Nov 2025

Amal

Breakfast was amazing, would look forward to waking up and having such a variety to choose from.

Partner

10/10

Exceptional

08 May 2025

Jack

Brilliant Hotel

We loved our stay here. The staff are so friendly and the location of Pakasai is brilliant. We stayed in a chalet here which was great, it had fantastic amenities and was very clean. I would highly recommend the onsite resturant, the food here was amazing. One of the other benefits here was that they are very environmentally friendly, the whole hotel area is covered in vegetation and there are plaques which meantion about the environmental efforts they are carrying out. They even invited us to a mangrove planting event, which unfortunately we could not attend, but gutted we missed it. Should we come back to Krabi in the future, we will definitely be staying here.

Partner

10/10

Exceptional

04 May 2025

Thaina

We had a great stay at Pakasai resort. The breakfast was delicious!! The room was clean. We love the location near a 7 eleven and Kodham restaurant which was delicious and very cheap. My wife hated the thousand stairs but I think it’s great for loosing all the calories from the great food we ate.

Leisure Partner

8/10

Excellent

26 Apr 2025

Alan

Hotel facilities and location were perfect our room was slightly dated but comfortable. No major issues and the staff were great. The pool is first class with the restaurant serving good food. Slightly disappointed with the room but tbf we didn’t spend that much time in it.

Partner

8/10

Excellent

01 Apr 2025

Karen

Lovely hotel set in lovely gardens. Set on a hill so expect lots of steps. Nice large rooms. This hotel is a. Oasis in Krabi, very close to the main strip, but quiet. Breakfast is good. Evening menu a little expensive. Great pool and comfortable sunbeds.

Leisure Partner

10/10

Exceptional

26 Mar 2025

Maxime

Woaw!!

We had an amazing time at the Pakasai resort : amazing breakfast with a lot of variety (one of the best we've had!), very helpful and smiling staff (special thanks to Lucho who was our morning delight :)), location was perfect (very central but just remote enough to be very quiet), and the site itself was amazing with all the trees and plants and wildlife!! So beautiful! 100% recommend!!!!

Partner

10/10

Exceptional

06 Mar 2025

Robert

A lovely hotel, a bit old fashioned but clean and tidy. Lovely breakfast something for everyone. It is an eco hotel, had a visit from the dusky monkeys one afternoon and saw the water monitor in the pond in the garden. Would i visit again, you try stopping me as its a definite yes!!!!!

Leisure Family

10/10

Exceptional

04 Mar 2025

JOHN

Lovely place to stay, breakfast was excellent, large selection of food, staff are extremely friendly and helpful, especially lucho, and vee,. 7-Eleven is opposite and less than 50 mtrs to the main street.

Leisure Family

10/10

Exceptional

24 Feb 2025

Barry

Simply perfect

This hotel was perfect for our requirements, it was well located for the beaches, bars and restaurants. Staff were very friendly and couldnt do enough to help you.
The restaurant for breakfast was located overlooking a small pond, food was good and had a resonable selection for all taste.
Lovely pool with sufficient comfortable seating.
The grounds are beautiful and well kept, with a tropical feel to them (they are often visited by monkeys).
Our room was located to the rear of the resort, while the room was lovely it was quite high and took significant effort to reach (over 100 steps and steep ramps). Would highly recommend this hotel but if you have mobility issues or trouble with steps, make sure you contact the hotel for a room at low level.

Partner

10/10

Exceptional

14 Feb 2025

Teri

Pakasai Thailand.

The Pakasai resort was beautiful. It was in a great location. Just a short walk to Ao Nang and close to all the shops and restaurants. It had all the amenities that you could ask for and they even had room service. The only complaint was that there were no elevators. There were steps on steps on steps. Which was the case for many of the Hotels in Thailand. If you have orthopedic issues just ask for a room on the ground floor. You will love the resort.

Partner

8/10

Excellent

28 Jan 2025

Matthew

The hotel is well designed and the layout of restaurants and lounges good ( mind lots of stairs/steps).
Bedrooms large but a bit tired.. could do with a refurb

10/10

Exceptional

25 Jan 2025

Rosie

The pool was great. Did not realize it was roof top before our trip.

Breakfast was amazing. Try to make your own orange juice it tastes amazing.
Our room was spacious and updated, just be aware we had to climb 70 stairs everyday to get to our building. It was very nice and quiet, but a hike to get to building 4. They call it eco-trekking.

Just outside the hotel are all restaurants and shopping you can imagine. Location is great and still quiet to sleep.

Leisure Partner

10/10

Exceptional

12 Jan 2025

Steve

Wonderful resort close to everything in luxurious surroundings. Great buffet breakfast.

Leisure Partner

10/10

Exceptional

05 Jan 2025

Kestutis

Nature

Business_and_leisure Family_with_children

10/10

Exceptional

28 Dec 2024

Munmi

Great location

Leisure Family_with_children

10/10

Exceptional

01 Dec 2024

Verified traveler

Stayed for 5 days at the resort, lovely hotel with very friendly staff. Great breakfast with plenty of choice. Lots of steps up to some rooms so be aware but the rooms are spacious and clean. I would definitely recommend 😀

Friends_and_family Family

8/10

Excellent

22 Nov 2024

Kassie

Beautiful setting for a Hotel

Beautiful location and the staff are incresibily helpful and kind. The breakfast is amazing everyday, with everything you couod ever wish for on offer! Pool area is great too. Only small thing, we did think the hotel needed a little bit of TLC, mainly the rooms!
Thank you though, for a wonderful Honeymoon!

Partner

10/10

Exceptional

18 Nov 2024

George

It was an enjoyable pleasant stay. Ideal legal in Ao Nang and a comfortable hotel. I would say the only downside was the gym is a little tired (but who goes to Krabi for a gym) and at breakfast, the fruit was surrounded by flies. Hey ho

Leisure Partner

10/10

Exceptional

14 Nov 2024

Carlos

Muy linda lugar

Leisure Partner

10/10

Exceptional

19 Oct 2024

Nik Nur Mastura

The hotel surrounding is very peaceful and tranquil. The room clean and spacious (stayed in the honeymoon chalet). The staff were very friendly and helpful. Breakfast was good (halal👍👍)but not enough tables as after 9.00am some guests had no where to seat. Location wise very convenient...nicer end of Ao Nang beach...no rowdy bars...lots of restaurants and shops..beach is just close by.

Leisure Friends

8/10

Excellent

18 Sep 2024

Dennis

A nice and ecological hotel

A very nice hotel.
Friendly and helpful staff.
Breakfast was very good, big variety of fruits, pastries and dishes.
A saltwater pool and a small fitness room is also very nice.

But unfortunately we had little ants in our room. It was like a whole colony and they’re living in the walls. Couldn’t leave food open on the table. But on the fourth day they were almost gone so idk.
But if you are not afraid of small neighbours it’s all right. There is jungle around the hotel so prepare for insects.

So only 4/5 Stars, but all in one a very nice and eco friendly hotel.

Partner

8/10

Excellent

15 Sep 2024

Andrew

Inconsiderate staff

Booked a three night stay at premier room.
Service staff was cordial and helpful my late arrival. Unfortunately the reception area was a makeshift due renovations.

On my last day of my stay, I ate BF at hotel cafe..

Unfortunately i had a bad bout of diarrhoea - suspected food poisoning.. Had to run off to a nearby pharmacy to ask for prescription.

Went back to room and requested for a slightly late checkout at 1pm, explaining to the reception that i needed rest.
And she reluctantly agreed for 1230pm

However at 1210pm, the bell boy knocked at the door but i refused to open.

Later at around 1220pm, I decided to asked
for help to carry luggage out for checkout.
While at the recep, i vomited and showered my displeasure at the inconsideration.

If not for this experience, it would have been a nice stay with all the shops, restaurants and nice beaches
Andrew

Business

8/10

Excellent

03 Apr 2024

Tyler

Everything very good

Self

8/10

Excellent

15 Mar 2024

David

A very peaceful hotel to stay in Krabi, and especially if you love nature (leaf monkeys are regularly seen in the trees on the resort) and the hotel takes particular care to be environmentally friendly, using reusable containers , lots of recycling and the like.
The honeymoon suits are nice, could use a bit more natural light in the room and are set high up the hill so be prepared for a bit of a hike to your room.
Comfortable, clean, and staff are very friendly and professional. Overall great and recommended.

Leisure Partner

10/10

Exceptional

09 Feb 2024

Andrew

Our stay was excellent we had a very nice room and the breakfast was very good

Partner

2/10

Poor

07 Jan 2024

Nikolai

Got bitten by bed bugs , people at the reception extremely not helpful and rude

8/10

Excellent

02 Jan 2024

Verified traveler

The location was perfectly situated off the main road and in the center of things. The staff were welcoming and the breakfast was very good. My only complaint is that the air only works when you’re in the room. This becomes problematic when you are in this climate because it causes mold. Our hotel room smelled of mold and our swimsuits took longer to dry because of the humidity in the roof. For that reason, I cannot recommend this hotel

Partner

6/10

Pleasant

24 Dec 2023

Mansoor

I took a \"primer suite\" and a \"primer room\", both options were bad since they were at the first building which either is close to the road that is noisy or viewing a back rood and a workshop which is not a nice view to look at.
1. the primer suite is on the ground flood on a back road that doesn't have any view whatsoever.
2. the primer room is also on the main building but its either close to the road or viewing the back road and the workshop.
I suggest getting other options from the rooms they have.
pillows aren't comfortable and the ACs are usually not working fine or too noisy.
breakfast is decent and the pool is nice, The hotel's location is good and the staff is helpful.

Friends_and_family Family

10/10

Exceptional

14 Dec 2023

Ardini

walkable distance to the street markets , beach and convenient store nearby. friendly staff suggested us dining options and assisted us whenever needed. Besides that everything in our resort room was working perfectly fine :)

Leisure Partner

10/10

Exceptional

30 Nov 2023

Chanthasouk

The room is perfect for couples. It promotes intimacy. The breakfast buffet is OK. Everything you need is in walking distance. There is a 711 across the street from the resort and a market that is a 3 minute walk away. The beach is an easy 10 minute walk away. Make sure to walk the beach at night to watch the free fire show. There is also another market about 4km away. If you have time, the complimentary bike can easily get you there.

Leisure Partner

10/10

Exceptional

12 Oct 2023

Verified traveler

the housekeeping close at 6:00 PM So be carefull for that rest all the things were best and hotel value for your money. Highly Recommended

10/10

Exceptional

11 Oct 2023

Sim Hung

Overall a pretty good place to stay in Ao Nang Areas. For us Malaysian, one of their staff can even communicate in Bahasa Malaysia and really impressed me.

Location wise Pakasai Resort get a big thumbs up due to the convenience location walking to Night Market next to the resort and most importantly, 7-11 just opposite of the resort's lobby.

Good stay and highly recommend.

Leisure Partner

10/10

Exceptional

27 Sep 2023

Xiangwei

Good to stay

Leisure Family

6/10

Pleasant

20 Sep 2023

Verified traveler

Ok only

Hotel staff is friendly
Location is good, 7–11 is just opposite
Bed is very big and comfortable

However the hotel room is extremely humid and the bathroom smells terrible. You can smell moldy once you step in the room.
And the aircon is super noisy

Partner

10/10

Exceptional

30 Aug 2023

Christopher

Good Hotel Good Food Nice Gardens Nice Rooms

Leisure Partner

6/10

Pleasant

28 Aug 2023

AKANE

I'd stay here for 9 nights.

The location, reception and restaurant staffs, foods and environment are good!!
There're lots of greens. If you're okay to stay with lots of animals, insects and lizards, you can enjoy this hotel with great nature.

However, the housekeeping is the worst I've ever experienced. At first she didn't provide us new towels and just hang the old one. Therefore we gave her 100THB of tip everyday. From next day she changed towels everyday. However, She didn't change bed sheets and pillow covers till we asked. It was just once in 10days. She did clean the toilet and bathroom once as well.
If you expect cleanness for the hotel, I can't recommend you to stay with them

10/10

Exceptional

22 Aug 2023

Kharmizi

Overall, tranquail place with superb hospitality

Leisure Partner

8/10

Excellent

27 Jul 2023

kirsty

Loved our stay xx Thankyou

Leisure Partner

8/10

Excellent

27 Jun 2023

jia hui

Staff is very friendly and helpful . Location is good.
Walkable to Main Street and far from noisy bar.
Swimming Pool is salted water.
The bad thing is The plug can’t support the electric devices from our country despite same voltage.
No lift. Standard breakfast.

Leisure Partner

8/10

Excellent

20 Apr 2023

Coreena

Beautiful surroundings, nice, spacious rooms. Our room was at the top of the property up many many stairs. We are a young, fit couple but even we struggled getting up there every time. Despite that though, sometimes we would see the monkeys playing in the trees above our room. Service was great, pool was great. Breakfast had a good variety, but it was pretty similar each day. My wifi wouldn't work properly which made receiving confirmation for activities difficult, but my partner's worked fine. All in all, really enjoyed our stay.

Leisure Partner

10/10

Exceptional

31 Mar 2023

HOLLY

Stayed in a garden view villa. Room is huge and balcony is huge and fairly private. Booked one night and ended up booking a second night. AC works well. Bed is super comfy. Towels at the pool are the best I’ve ever seen. Lots of free water. Very sound proof walls. Farther from the beach than I thought, but close to beach equals close to noise. Gardens are pretty. Quite a few steps to get to some of the rooms. Breakfast was decent - not the same level of cleanliness as in Canada, but pretty darn good for Thailand. Overall good and worth it.

Leisure Partner

10/10

Exceptional

17 Mar 2023

Lorna Suzanne

You cannot go wrong with this property. I have stayed here 4 times and will go back. The location, the staff and the hotel are all excellent

Leisure Self

2/10

Poor

06 Mar 2023

Myles

Not recommended

We booked this hotel based on the description of the room “garden view, 1st or 2nd floor”.
We were put in the back alley on the ground floor, staring at a wall.
We asked to move room but we were still given a room at the back, starring onto a car park with big containers.
Baby cot was old and dirty when we got it, hotel is old and with cracks in the walls that let aunts through. The photos aren’t the reality.
We even found old blood stains on our sheets.
Staff was obviously exasperated by our request.
The garden in the centre was gorgeous and it is very well placed. Rooms are a good size and the breakfast is nice.

Friends_and_family Family

8/10

Excellent

03 Mar 2023

David

Large room, clean, excellent staff, need to revamp the accommodation and update the pictures as it is showing its age
Off the main drag at Ao Nang which was not for us
A lot of steps to everywhere and no lift, could be an issue for the more elderly

Leisure Friends

10/10

Exceptional

11 Feb 2023

Andrew

Excellent stay very good location. Staff very friendly. Steps up to bed a bit dangerous, wife fell down them first night in the dark. Hurt her knee badly. Other wise very good

Partner

10/10

Exceptional

10 Jan 2023

Natasha

Property was great so nice and chill, really clean with amazing food and really good service. Would have like to have had music at the pool bar, apart from that couldn't fault it.

Loved the in room beach bags made from recycled plastic bottles, would like to know if I can buy online please ?

Leisure Partner

10/10

Exceptional

10 Jan 2023

Julia

Best resort of ao Nang. Location is perfect and the swimming pool is wonderful.

Leisure Partner

10/10

Exceptional

04 Jan 2023

Christopher

The staff were very friendly and easy check in. Well located close to shops. Only one negitve pillows were hard.

Partner

8/10

Excellent

14 Dec 2022

Andrea

Beautiful resort! The greenery is so calming - a pure sanctuary. A bit of a walk up with a lot of stairs to the room which made bringing my luggage down difficult, but totally understandable given tsunami susceptibility. Spacious room with everything you need!

Leisure Friends

8/10

Excellent

01 Jan 2022

Salima

humidifier

its very nice resort, the only problem there is lot of humidifier in the hotel and around

Partner

6/10

Pleasant

24 Apr 2021

Matthew

Better options available nearby for less

Chaotic parking situation. Check in was late and slow. Can find better value nearby.

Partner

10/10

Exceptional

16 Apr 2021

Verified traveler

Lots of tress and very peaceful resort. Also very close to the beach as well

Leisure Family

8/10

Excellent

10 Oct 2020

WARREN

Restful stay

The staff speaks great English and provided very efficient service for any needs we had. The restaurant onsite was delicious and had good options available. The room was very spacious and had a nice porch for relaxing. The only negative with the room is the platform the bed is on, it is very inconvenient to get in and out of the bed. I was very afraid of hurting myself.
Also, it is very easy to walk to lots of dining options and the beaches from this hotel. The hotel is nicely tucked away though, so it is quiet at night, good for sleeping.

Business

8/10

Excellent

27 Jul 2020

Marcus

A good Stay

Everything about this place is amazing. The eco friendly vibe and the space in the room.
I am not one to bring things up. But we did ask for twin beds and we got the king which we didn’t want. And the air con was not so amazing!!
The room hardly cooled down. I didn’t make a big fuss because we assumed it was because it was an eco friendly resort and they don’t use a lot of energy. The bathroom shower/shampoo gel was amazing. And the stay was cozy !

Friends_and_family Friends

10/10

Exceptional

02 Apr 2020

Pete&Mandy

We liked our room, gardens, helpful staff, food.
Hotel was close to all amenities.

Leisure Partner

8/10

Excellent

28 Mar 2020

Verified traveler

Loved the hotel being at one with nature surround by trees etc and the staff were so friendly

Leisure Friends

10/10

Exceptional

28 Feb 2020

Roger

Great place!

This is a very nice plave to stay. The grounds/amenities (wonderful eco-friendly foliage, swimming pool, dining, even a traditional dance performance) are great.

The only thing that was unusual was a tour they booked for us. There was a problem with it, and they happily worked with the tour company to remedy it. (To reiterate: the tour had problems, but that in no way reflected on the hotel; in fact, they were eager to resolve it.)

We would definitely stay here again!

Partner

4/10

Poor

12 Feb 2020

Finaz

The resort is located at a convenient place. Just around the corner, there were night markets and a lot of muslim food at the night market.

Leisure Partner

10/10

Exceptional

11 Feb 2020

Verified traveler

A really nice hotel with good facilities and excellent staff. The only problem was that we were upgraded to a sea view chalet, and my poor arthritic knees struggled to cope with the steep steps leading to it. I would have been better off with a lower standard chalet. That said, I enjoyed watching the occasional appearance of wild monkeys in the trees from my balcony which would not have been possible lower down.
All in all, an excellent hotel with great amenities and food in a good location. I would definitely stay again.

Leisure Partner

8/10

Excellent

17 Jan 2020

Andrew

Christmas family stay

Our family of 5 ( including 3 teenagers) had a lovely 8 day stay at the Pakasai Hotel over the Christmas holiday.We found almost everything in the hotel to be really good rooms staff ,location and service.
We did have a few simple things though that the hotel could easily improve .Firstly the beds are very hard ! However ,when I complained the staff immediately put an extra mattress protector on the bed which helped a bit ....ans secondly while the breakfast buffet is good ,the layout is a bit strange .We had to wander around each morning looking for plates ,sauces etc. A bit of thought and better planning would easily sort this out.
Having said that,we really enjoyed our stay and would be happy to return.

Friends_and_family Family

8/10

Excellent

16 Jan 2020

Derek

Good location, near beach with eateries and shops nearby

Leisure

8/10

Excellent

14 Jan 2020

Verified traveler

Close proximity to beach and restaraunts and other amenities

Leisure Partner

10/10

Exceptional

12 Jan 2020

Mark

Convenient to everything

1st room had ants, 2nd room good

Partner

10/10

Exceptional

10 Jan 2020

Ermana

Lovely Jungle Resort

We loved the jungle feel of the Resort. Our room was high up which gave us a nice view and at the same time some peace and tranquillity from the busy Ao Nang Main Street. 10 min walk to beach. Lovely breakfast, good vegetarian selection. Also we loves the pool area.

Friends_and_family Family

8/10

Excellent

31 Dec 2019

Kok Seong

We enjoyed our stay there overall. We booked the honeymoon suite for a very affordable price. A few things to take notice is the room is at the top of the hill. Hence, a bit of stair climbing needed. And the room is mainly surrounded by trees and other rooms so not much sunlight in the morning. The upside is you get a quiet room. I'm satisfied with the morning buffet overall. The staffs are friendly and helpful. The location is perfect as everything is nearby.

Partner

8/10

Excellent

26 Dec 2019

Verified traveler

Excellent resorts, not without some quirks though

Good:
* Big Spacious rooms with a day bed, can be used by a child.
* Good location, just off the main road. 10 min walk to both beaches.
* Ao Nang's main street and restaurants are easily accessible.
* Green, eco-friendly resort

Not-so-good:
* No tea/coffee in room. They provided 1 pair of green-tea sachets (no sugar/whiteners). Even this was not refreshed on a daily basis. For the price that one pays, at least a coffee sachet was expected.
* Bathroom sliding doors were not closed completely, leaving a 4-inch gap
* Breakfast is repetitive. Not many Asian/Thai/Indian options.
* Our bathroom tub stopper was broken. We complained about this on the day of check-in, and yet, it wasn't addressed even after 3 days.
* Wi-fi is quite flaky.

Friends_and_family Family

10/10

Exceptional

22 Dec 2019

Verified traveler

Beautiful property, very clean and well decorated rooms, amazing staff, and overall excellent stay! Would definitely stay here again! Loved every minute!

Leisure Friends

8/10

Excellent

22 Dec 2019

Verified traveler

Nice location, good pool, friendly staff. Room upgrade was welcome but discovered we had wild life living in the space between our ceiling and the floor above, slightly annoying when woken up by the critters but I got used to it, complaints didn't go anywhere so we just lived with it for the duration. Overall I would probably stay again but there are many other choices in this area so I would probably go somewhere else next time.

Friends_and_family Partner

10/10

Exceptional

19 Dec 2019

Verified traveler

Staff was super nice. Breakfast buffet was decent and had a good selection. Room was big and clean! Love the big tub and shower. Bed was stiff though. WiFi in room was spotty but that was ok we didn’t spend too much time in the room. Pool was nice and clean. All in all, only complaint was the bed and the location of the room was a little odd as it was near the back gate that leads to the street but after getting used to it, there was no security concerns. Great resort and great room!

Leisure Partner

10/10

Exceptional

13 Dec 2019

Gabrijel

Pakasai is great

The room is clean and comfy. The service is great. The room with a jacuzzi is a plus. After a day on the beach it is very relaxing. It's nice and quiet in Pakasai while the beach (in 5 min) and the busy shopping road (in 2 min) are very close by. We recommend the food at Pakasai restaurant, it's very tasty and delicious. The amuse appetizer is heavenly.

Partner

10/10

Exceptional

12 Dec 2019

Mike

Very clean. Staff was extremely nice and always willing to help. Everything was beautiful.

Leisure Partner

6/10

Pleasant

12 Dec 2019

Saipan

What we liked, property is beautiful with good amount of vegetation around focusing on more greener initiative with rooms having ample space

While i didn't like is
Things to use in the room were not properly maintained for an example, toilet as unit had problem, iron board was not proper
Toilettaries were not replenished until we call them and ask which is quite annoying
Some of the policies were confusing and not told upfront for an example, for doign check out it took them almost 30mins which we had to suffer since we were getting late for our flight and plus the argument over the deposit which they didn't gave us the receipt and later they claim if you don't have receipt we will not return your deposit which pissed us off

Leisure Partner

10/10

Exceptional

06 Dec 2019

Winnie

When we arrived the AC wasn’t working. On our way out to the beach, we let one of the staff O know, he had it taken care of by the time we got back, and we had no more issues with it during our entire stay.

Staff is very friendly here.

Breakfast is pretty good.

Super nice pool. We were able to lounge at the pool after our check out at 12pm (our flight was at night time.) There are changing rooms and showers at the pool so we were able to get ready. Front desk also held our luggage until we were ready to leave, major plus!

Leisure Friends

4/10

Poor

27 Nov 2019

Do not opt for Challet Rooms, they have a connecting door between adjacent room and which can get easily open by other side. Also rooms are pathetic in sound proof, you can hear what other guest are talking and very disturbing. Dont recommend this hotel anymore.

Leisure Family

10/10

Exceptional

22 Nov 2019

Verified traveler

Very nice pool and bar. Enjoyed happy hour at the pool bar. Beautiful grounds of the hotel and very nice large hotel room. Good location a little away from the Main Street but still very convenient.

Leisure Partner

10/10

Exceptional

20 Nov 2019

Verified traveler

The surrounding and the staffs were brilliant. Might want to train your staff to speak English better since it’s the only medium that can be spoken with guests

Leisure Partner

8/10

Excellent

20 Nov 2019

Verified traveler

Rooms are a little dated. The grounds are beautiful and close to centre

Leisure Friends

10/10

Exceptional

17 Nov 2019

JennyM

Comfort, eco-friendly, happy hour drinks, great assortment of breakfast item at the buffet (I am a coeliac and although not specifically catered for, there were plenty of items naturally gluten-free I could choose from), free food tastings each afternoon, cultural dances while having dinner, free eco-trekking tour, prompt response to all requests (extra towels, conformation to an external taxi company).

The whole stay was exceptional.

Leisure Friends

10/10

Exceptional

14 Nov 2019

Jaime

Amazing Stay at Pakasai Resort

Spacious and eco-friendly rooms. Very good service staff at the hotel. Check in was smooth, luggages were sent to our rooms (steep climb up to the room), breakfast spread was decent.
Conveniently located too!

Friends_and_family Family

10/10

Exceptional

02 Nov 2019

Verified traveler

Close to food and shopping and easy access for tours. Staff were great and nothing was any problem. Will come back to stay next year

Leisure Friends

10/10

Exceptional

18 Sep 2019

Verified traveler

Great location, clean, quiet and comfortable!

Great location, right off the main Street, which keeps the noise level down. Actually the resort was very quiet. The staff is so nice and helpful. The hotel restaurant is really good as well. I would pay for the breakfast to be included. The room is clean and nicely furnished. Would definitely recommend. They also have the boat tour option (which is a must to Phi Phi island then another one we took was to Hong Island). You can book the night before, pay right away or have it charged to your card at checkout.

Friends_and_family Friends

10/10

Exceptional

09 Sep 2019

Karen

The location of the room is awesome. Right outside of the resort you can see 711 and many restaurants. There is also a small shop to book taxi and day tour. The resort staff speak good English and are super courteous. The room is so clean and well maintained.
I was given an upgrade to premium suit, it was so amazing.
The most important thing I love about the place is, the place is so environmental friendly. The are recycling bin every where and the material the resort use are also from recycling materials. This is my 3rd time staying in this resort and I am planning to go back again next year.

Leisure

6/10

Pleasant

27 Aug 2019

Verified traveler

Ok with the room, except for the rain shower is not working properly. Signed up for an hour massage service, but the in charge was late for half an hour, no one at the SPA center till i called the hotel reception. I have a huge expectation for the massage services as we paid triple of the street price, end up with disappointment.

Leisure Partner

10/10

Exceptional

21 Aug 2019

Verified traveler

Nice hotel

Leisure Family

6/10

Pleasant

14 Aug 2019

F.T.

If you like hiking, this is best place for you. As to reach your room, if you have opted ocean chalet, you will have to climb up more than 200-300 stairs, no lifts!

Leisure Partner

10/10

Exceptional

13 Aug 2019

LINKHAM

Family friendly Stay at Pakasai

Had an amazing and relaxing stay at Pakasai with my wife and my 7 month old baby. The premier room was spacious, clean and had a great interior. The staffs were so helpful and welcoming to all our needs. The breakfast was good with lots of choices.

Family

10/10

Exceptional

03 Aug 2019

Verified traveler

Checking in was fast, easy, and they provided drinks and wet towels. Staff were friendly and helpful. Location is good too. Highly recommended!

Leisure Partner

10/10

Exceptional

02 Aug 2019

Verified traveler

Beautiful hotel that is at one with Nature

Extremely good hotel with good amenities. The staff are extremely friendly and very helpful. There was a staff in particular. Her name is 'Ya' and her attended to us with great care. I will definiely recommend this place for families who love a resort styled ambience.

Location wise, this place is at the crossroads between Ao Nang and Nopratara beach, which makes it an excellent location.

Partner

10/10

Exceptional

30 Jul 2019

Verified traveler

Wonderful stay

Upgraded us to the honeymoon suite. Beautiful view up on the hill, spacious, quiet, relaxing environment, nice swimming pool, near beaches. Friendly service

Partner