Name: Ananta Burin Resort
Address: Moo 3, Ao Nang, 166, Krabi, 81180, TH

10/10

Exceptional

09 Jul 2026

Satya

resort pool was enjoyed by guests. we did not use. breakfast was excellent and plentiful varieties. staff was happy and courteous. location is walkable to the beach and night markets.

Family_with_children

10/10

Exceptional

07 Jul 2026

Itay

We had a great time and the hotel was excellent

10/10

Exceptional

06 Jul 2026

Nadjia

Superbe hôtel, le personel est adorable et disponible.
La chambre est faite tous les jours, et les serviettes de plage et de douche sont changées tous les jours.
Piscine top pour les familles avec bouées, ballons... à dispo gratuitement pour les clients.
Une Nespresso à dispo dans chaque chambre avec bouteilles, chips...

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Jan René

I always stay at Ananta. Best hotel in the area. Great staff!!
Great location. Short walk to everything, and quiet at the nighttime

Partner

8/10

Excellent

04 May 2026

azdine

Breakfast ok
Room clean
Some problems with the AC but they fix it quickly and propose us an another room. Good choice for family

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Matt

Great hotel for family. Boys had a great time!! Pools were great! Easy to walk places.
Only issue is 4 nights and the bed sheets were not changed.

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Paula

We enjoyed a wonderful stay with our three children. Very friendly staff and helpful. Great location to explore Krabi.

Family_with_children

8/10

Excellent

15 Apr 2026

Sian

Kids loved the pool, the staff were lovely. Only improvement would be the bed- it was rock hard

Family_with_children

8/10

Excellent

05 Mar 2026

Kathryn

The staff were lovely and helpful, the hotel was spacious and modern. I booked this hotel in Ao Nang mostly for the pool, but was disappointed that it closed so early, so by the time we had been out exploring for the day, the pool was often closed. I also thought the area was a little more chaotic than I was hoping for being situated in a busy touristy area, but it was within walking distance to the beach and shops and restaurants if that's what you're looking for. The closest beach was not the nicest and pretty dirty, but they did have a fire show each night which was fun to watch.

Friends_and_family Family

10/10

Exceptional

28 Feb 2026

Shona

Hotel staff at every friendly. The rooms are a good size (we’re a family of 3). The pools were perfect, one with the flumes and busy a the other was a relaxation pool. It’s well worth paying for breakfast. It has a great selection of food including omelette station , fruits, pastries,Thai food and even ice cream!
Great location for the resort and beach (5 min walk)

Family_with_children

10/10

Exceptional

24 Feb 2026

Maree

Excellent water slides, great facilities, clean room and staff very helpful and responsive

Friends_and_family Family

10/10

Exceptional

25 Jan 2026

Licha

Everything was exceptional from the moment we arrive. The staff were wonderful; the rooms were very clean and tidy. The food was excellent. Swimming pool and children's play areas perfect. Great time for our family. Will definitely visit again.

Leisure Family

2/10

Poor

22 Jan 2026

Vanya

The rooms were disgusting. There were stains on almost everything and it was so gross

10/10

Exceptional

12 Jan 2026

Chantal

This place is amazing! Clean, very friendly staff, facilities are great. Food is good and the breakfast buffet was huge, with plenty of variety from different cuisines.

Leisure Family

6/10

Pleasant

28 Dec 2025

Selda

There is and was small insekts coming out from the wall, not nice at all.

2/10

Poor

21 Nov 2025

Parvind

Horrible stay, STAY AWAY. lots of bugs and lizards everywhere in the rooms. Cabinets and stuff literally break upon touch. Mold in the closets and bathrooms. Shower heads have mold. ABSOLUTELY DISGUSTING DO NOT STAY HERE NO MATTER WHAT

Leisure Family

4/10

Poor

12 Nov 2025

Adriana

The staff are fine. I think their demeanor reflects the attitude of many of the customers they deal with on a regular basis. My biggest complaints are the room was not thoroughly cleaned, the number of rules were excessive and not followed by other guests, nor enforced by staff.

The amenities (I.e. the pool) were either closed or full of people.

And the food was over all basic and over priced for the quality. Overall, not the best experience and extremely frustrating .

Leisure Partner

10/10

Exceptional

02 Nov 2025

Chad

Yes

Friends_and_family Family

8/10

Excellent

02 Sep 2025

Sheena

On our couple of days the water and heater ran out.

6/10

Pleasant

01 Jul 2025

Jacek

Hotel needs a renovation. Staff at bar are not very attentive and not much for conversation as a bartender.
Breakfast was also average as was the room service food.

Leisure Family

10/10

Exceptional

20 Jun 2025

Narissa

I booked a triple fantasy room for my family and it was perfect! Spacious, nice view of the pool, and room service was wonderful! The pool was refreshing and the slides were so fun for kids and adults, although the bottom of the slide ends in 1M deep water which is not very deep so be careful. Awesome location, right between the night market and Ao nang night market! Will definitely be returning!

Leisure Family

10/10

Exceptional

19 Jun 2025

Kelly

Our time at Ananta Burin was fantastic. Super friendly and helpful staff, clean and tidy rooms, comfy beds, amazing pool and slides and an ideal location. Hope to visit again someday. So much fun for the whole family.

Leisure Family

10/10

Exceptional

06 Jun 2025

Imran

The best family resort stay you can find in Krabi. With 2 water slides, a lazy river pool, and 2 swimming pools in your backyard. You wont even need to go to the beach!

Location is great, walking distance nearby to night market, restaurants and Ao Nang beach.

Definitely, coming back here again next time!

Friends_and_family Family

10/10

Exceptional

28 Apr 2025

Luke

My son and I had a brilliant time at this hotel. Great for families especially. Swim up bar and water slides were great. Definitely will be returning. The only issue I had was the wi-fi.

Leisure

10/10

Exceptional

19 Apr 2025

Paul

Nice property for kids. Really good location. Friendly staff

Leisure Family

6/10

Pleasant

15 Apr 2025

Laura

Having stayed in a number of hotels around Thailand I have to say this was very average. The pool area around the water slides was disappointing- cramped, disjointed in its design and also people openly smoking weed in the area.
The 'relaxing pool' was nicer but no rules were followed regarding timings so children were often in the pool at 7am and not quietly. The hotel was noisy with people in the pool clearly heard in rooms in the early morning and the noises from corridors and other rooms could be heard.
The room itself was functional and clean, a nice balcony and staff were friendly but I just didn't like the feel of this hotel. Location was good and a 10 min walk in either direction took you to the Landmark night market or the main beach strip.

Leisure Family

8/10

Excellent

02 Jan 2025

Philip

Good hotel, nice and clean, nice pool area

Nice hotel with a really good pool!

Friends_and_family Family

10/10

Exceptional

26 Dec 2024

LUKE

Had a great stay here

10/10

Exceptional

16 Dec 2024

Yulia

Very nice hotel, close to the shops and restaurants. Two pool areas where you can have fun or relax

8/10

Excellent

27 Nov 2024

Susan

Room was very clean and beds were comfortable. Families will like the water slide option. The small lazy river has no current so really the lazy ‘river’ is just a circular pool under the slides. It is a bit difficult to exit the river as no stairs. Room 131 patio gets covered in water from water slide and needs some kind of a block - eg a fake plant or a low wall. The restaurant was very good for dinner (really good burger!) but quite lacking in breakfast: no items are hot (only luke warm at best), choices were lacking for adults but might be ok for kids (although if catering to kids then the juice should be real fruit and NOT powdered!). Breakfast staff seemed less friendly and helpful while evening restaurant staff and the staff at reception were great! Happy hour pricing is not much of a deal (eg 10B-20B off). Overall a good stay.

Business_and_leisure Partner

10/10

Exceptional

21 Nov 2024

Michelle

Everything was AMAZING! the property and our room was clean. Reviews said the bottom level had dirty rooms but ours was perfect. Staff were exceptional. Would highly recommend. 7/11 in walking distance and the nightlife but quiet enough for a good nights sleep. Also the slide is fastttt :D thank you for the great stay

Leisure Partner

10/10

Exceptional

17 Nov 2024

Erik

loved the hotel , only wish it was on the beach

Leisure Family_with_children

10/10

Exceptional

13 Nov 2024

Robert

Fantastic hotel

Hotel is located near the beach, in a not very busy part of the city. The hotel has three swimming pools. The service is very nice and helpful. The food is very good but after a while it becomes monotonous. We had very large, clean rooms and everything we needed was there. I recommend this hotel with all my heart. I had a nice and relaxing time there

Friends_and_family Family

10/10

Exceptional

09 Sep 2024

James

The staff is amazing, always cheerful and ready to help. A nice hotel with decent food for the included breakfasts. It’s right in the middle of the shopping area and near 3 beaches. The front desk helped arrange my tours at a great price and handled all the logistics. I would definitely return and would recommend this place as a good choice to stay in Aonang.

Leisure Partner

10/10

Exceptional

25 Aug 2024

Richard

The hotel is in a great location, easy access for all of Ao Nang and around. The rooms and great with breakfast having many choices. The hotel is a little tired in places but is due a refurb and some of the areas when looking from the balconies could be tidied up. However, these are minor and with the water slides, we really enjoyed the hotel and would recommend.

Leisure

8/10

Excellent

17 Aug 2024

Christian

Nice property for price, water park is 2 slides so not what I call a water park, food ok not great, staff very friendly and polite, cannot fault them .

Leisure Family

8/10

Excellent

23 Jul 2024

Muhammad Azry Bin

Break fast menu the same everyday....they shld hv different menu

Leisure Family_with_children

10/10

Exceptional

23 Jul 2024

Muhammad Azry Bin

Nil

6/10

Pleasant

18 Jul 2024

Amy

It was a great hotel for kids with waterslides and pools and great room. So if that's all you are after for a holiday. That is the place for you. However we were disappointed with the lack of activities run by the hotel. It was also extremely disappointing we were charged $12 AUD for a broken coffee cup, especially as I was upfront about it (no hotel I know of would ever ask this for one cup) and an accidental stain cost us $80, which was outragious. I'm sure children accidentally damage or stain items and would not be charged that amount as it would be part of the hotels insurance for accidental damage. This left us feeling quite negative about the hotel.

Leisure Family

10/10

Exceptional

26 May 2024

Siarhei

Very good place to stay with kids with Mimi aqua park

Leisure Family_with_children

8/10

Excellent

23 May 2024

Joseph

Great pool for families

Leisure

4/10

Poor

22 Feb 2024

sara

We booked a room with pool access, it was a nice room by the RELAX POOL, but the pool was filled with children and really noisy! We could not Sleep or relax! We asked to change the room but no available
Also the breakfast was very poor and limited we could not find anything to our taste. The coffee was aslo disaster

Leisure Partner

8/10

Excellent

25 Jan 2024

Dietmar

Krabi - Jan 2024

Staff very friendly (9/10), location very good (8/10), amenities very good (8/10), breakfast good but marked down for terrible juices (6/10), value for money very good (8/10).

I do wish that Thailand would do better with cleaning up the rubbish. Some tourism generated, much by locals. Everywhere. Street, rivers, beaches. Shame.

Friends_and_family Family

10/10

Exceptional

13 Jan 2024

Stephanie

This was such an awesome hotel for our family. The pool was definitely a fun place to hang out and relax. Our room was spectacular. We booked the family room which was a dream. Having two separate rooms with kids was definitely needed at the end of our Thailand trip. The amenities really couldn’t beat. It’s also in the heart of such a vibrant area. Everything was walkable that we wanted access to.

Leisure Family

10/10

Exceptional

22 Dec 2023

Leslie

Staff were fantastic and very helpful

Leisure Family

10/10

Exceptional

15 Dec 2023

Donovan

Only stayed one night, but from what we’ve experience we will be back. Excellent Hotel

Leisure Partner

10/10

Exceptional

08 Dec 2023

KIM

This place is awesome. Don’t hesitate to book. The staff are friendly and helpful. The room was clean and had great air conditioning. Breakfast buffet had a great selection and the pools were fantastic! Just a 10-15min walk to the night market and less to the beach. Would definitely stay again!

Leisure Family

10/10

Exceptional

06 Nov 2023

Tashvinder Singh

Very nice hotel. Enjoyed our stay

10/10

Exceptional

25 Sep 2023

jason

We had a great stay

Leisure

10/10

Exceptional

08 Sep 2023

Benjamin

Great room, staff and location
Water slides for the kids great and fast !
Would stay again.

Friends_and_family Family

10/10

Exceptional

23 Aug 2023

Graham

need a family resort? this place is ideal.

6/10

Pleasant

02 Aug 2023

THESHNI

Great hotel in Prime location Can improve

Excellent hotel in prime location.The service of this hotel is very slow.To make up room takes the entire day.The breakfast is very limited and busy with no where to walk.The concierge expects u to help them with luggage.The prices for tours emailed on itenary on this platform is not the same as when we enquired there.The floors are wet when walking outside and it can be dangerous for kids.The water slide pool is excellent but hardly any space to leave your towels etc.While this hotel is very good its also can work on the minor issues

Friends_and_family Family

10/10

Exceptional

05 Jul 2023

Cassandra

Great place to stay. Kids loved it!

Leisure Family

10/10

Exceptional

08 May 2023

Kanchana

Very good

Leisure Partner

10/10

Exceptional

24 Mar 2023

Crystal

Great family friendly hotel, kids absolutely loved the pool and slides, rooms were big and very clean, hotels staff were awesome. Overall had a great stay and wish it was a little longer.

Leisure Family_with_children

10/10

Exceptional

05 Mar 2020

bev

We enjoyed our stay with them very much. It was central to everything. The two pools were a nice treat in the heat. They offered a good rate for the phi phi island tour with great stops along the way. A highlight. Breakfast was good which was included. The bacon could have been crispier.

Friends_and_family Family

10/10

Exceptional

12 Jan 2020

Verified traveler

The staff was friendly and helpful. We loved the room size and it was clean! The pool is so fun for kids. I wish the poolside service would’ve been better.

Leisure Family_with_children

6/10

Pleasant

22 Dec 2019

Verified traveler

Beware : non hotel guests are NOT allow to meet guests in their rooms. There is NO written policy about this which caused me to argue with the hotel staff. Eventhough the front desk lady handle my argument professionally, but I still believe it is a 'scam' to get guest to pay more .. as there is NO official policy.
Entering my room, wifii and telephone not workable. Complained and within 20mins, Engineering came to settle it.
Breakfast - reasonable, and swimming pool lifeguards were 'excellent'.
However, for the same price, there are similar or better hotels around. Avoid this hotel when in groups.

Leisure Family_with_children

10/10

Exceptional

20 Dec 2019

Froggos

Really nice resort in a good location. Just off the Main Street but very easy walking distance to the beach. The Aonang night market is at the end of the road, looking forward to going there and the Krabi Night Market.
Great big rooms and lovely new bathrooms. Beautiful place to start our holiday

Leisure Family

10/10

Exceptional

15 Nov 2019

Verified traveler

Loved the pool/water slide. Drinks were super affordable even in the resort! Wish we had more time there! Definitely recommend!

Leisure Partner

10/10

Exceptional

22 Jul 2019

Verified traveler

Great location, clean and great rooms. Very friendly staff.

Leisure Friends

6/10

Pleasant

09 May 2019

Noraine

Disappointment to your front desk staff accept Hana. The rest has no courtesy. rude & hardly understand our english. Restaurant was ok

Leisure Family

10/10

Exceptional

11 Apr 2019

christmas

Nice for families

My boys aged 8 & 10, loved the water slide & pool. We all loved the breakfast, great variety of continental, cereal, fried & Thai food etc. The fried rice & Thai green curry were to die for..yum!
Night markets at Ao nang beach and 2 mins from hotel for good priced food.
I preferred Railay beach (100 baht) 15mins by long tail boat- tickets from bearby beach.

Family

10/10

Exceptional

01 Apr 2019

Sham

Our children love the Fantasy Pool very much !!

Leisure Family

10/10

Exceptional

01 Mar 2019

Anna

Clean and comfortable hotel with friendly staff

We were 4 adults and two children, and everyone had a nice time. The staff was really friendly, professional and helpful, and made us feel welcomed. The rooms were clean and comfortable. We all enjoyed the pool areas, with childrens pool, adults area as well as water slides. The pool bars had a nice selection of snacks, food, smoothies etc. Good location, ca 10 min walk to Ao Nang beach, and 5 min walk to Nopparat Thara beach. We would recommend Ananta Burin warmly.

Family

8/10

Excellent

01 Jan 2019

Max

Nice hotel with mini Water Park. Walking distance to the beach. Staff is friendly (except at the Coffee House). My only bad experience is when we check out, the Front Office ask us to pay for the missing ashtray at the balcony - we were VERY POSITIVE that there is no ashtray when we check in... plus that room is for kids so non of them is a smoker (requested for non smoking room)

8/10

Excellent

24 Dec 2018

Verified traveler

Nice hotel surrounding with varieties of shop

8/10

Excellent

23 Dec 2018

Dhan

Krabi Hotel

Good clean hotel. Walking distance to the beach. Good amenities just outside the hotel. Good friendly staff. Nice breakfast.

Partner

8/10

Excellent

03 Dec 2018

Daniel

The staff were friendly and professional. They allowed us to check-in much earlier than the allotted time, and they also gave us an upgrade. Very nice stay!

8/10

Excellent

12 Nov 2018

Verified traveler

Very nice friendly staff. Attentive.
Shower was a little messy (wet room concept). Unfortunately water spilled a little too much.

10/10

Exceptional

11 Nov 2018

Sarah

Family hotel. Staff speaks good English. Friendly atmosphere yet calm and peaceful. Hotel surrounding provides peace and tranquility. Easily access to all amenities (cafes, halal food, beach, family mart, souvenir shops). Tuk tuk, taxi just outside the hotel. Extremely helpful in everything, tour and massage provided by the hotel are as competitive as outside price. I took all from the hotel including airport transfer. Arranging with them is simply a breeze. The best part was my surprise birthday pancake, that was an absolute nice touch! Thank you very much to all staff including Chanon for a beautiful short-trip to Krabi. Indeed a memorable one.

2/10

Poor

11 Nov 2018

Verified traveler

Don't go, it's terrible!

Staff here are extremely lazy and rude. They just want surf on their mobiles all day. The rooms are really old and tired looking and the mattresses are really worn out and uncomfortable. There was barely any period at this hotel and I can understand why. Dead insects, holes in the towels and water bottles that look really worn out. And there's no pressure in the shower. Taps look really dirty. Dust everywhere. It was so bad we left a day earlier just to avoid being there for one more day! We also stayed at panan resort in the same area. Much much better there!

A big thanks to hotels.com who were very helpful and understanding of the problems we were facing and gave us a gift voucher to compensate for the disaster of this hotel.

Partner

8/10

Excellent

02 Oct 2018

Vicki

Great Family Hotel

Great pool access rooms. Our family enjoyed our recent stay at the Ananta Buri Hotel. It was conveniently located with lots of restaurants & bars close by.

Family

10/10

Exceptional

07 Sep 2018

Verified traveler

Lovely hotel, very relaxing, close to the Main Street.

10/10

Exceptional

29 Aug 2018

Ezreen

Family friendly hotel in between 2 beaches

I like this hotel as the location is very ideal. Smack in between 2 beaches - Ao Nang & Nopharathara beaches. There's plenty of restaurants and shops in front of the hotel & nearby as well. At the end of the street is a night market. Halal restaurants & street food are aplenty which makes it easier for Muslims like me to hunt for food.

I also love the pools. Fantasy pool with slides for children & adult. Relaxing pool for adult. Room is comfy & staff are friendly. I would definitely come again to this hotel. Thank you.

10/10

Exceptional

02 Jul 2018

Verified traveler

Lovely stay! Great facilities and staff very helpful and friendly! Room was very clean and spacious

2/10

Poor

20 Jun 2018

ARUN

Really bad experience .

This hotel is very far from the Beach. The picture and description are edited. Please stay away from this hotel. They also charged me extra money 400 baht for my 1 year old son without even providing extra mattress and breakfast. You can book a much better hotel at this price. Also mind you, people in Krabi and Phuket are very dishonest and rude. They will not leave any opportunity to robe off your money.

Family

8/10

Excellent

10 Jun 2018

Pey Shan

Nice stay

Room is not very clean with limited amenities. The pull of the stay is the pool and location. The breakfast is pretty decent and pool bar is nice

Family

10/10

Exceptional

05 Jun 2018

Jason

Great location, pool entrance rooms were fantastic. Few minor issues like slow wifi, shower took a long time for hot water to arrive, breakfast was hit and miss and staff didn't speak a lot of English. But then again, we didn't speak a lot of Thai either. All this is expected in Thailand. Plenty of restaurants and tour desks to book those trips to the islands which are the real highlights of Krabi, I would definitely stay here again.

8/10

Excellent

28 Apr 2018

Verified traveler

Fantastic staff. Room as descibed. Daughter loved the pools.

10/10

Exceptional

23 Apr 2018

Verified traveler

Overall a very good experience

Overall a great stay. Pool and slides were great. Breakfast was good. Few amenities in the room, such as no toothbrushes or razors. Apart from that though it was an excellent experience.

Family

8/10

Excellent

18 Apr 2018

Firdaus

Good

Good service and facilities

Partner

10/10

Exceptional

16 Apr 2018

Verified traveler

Great hotel, great location

a great hotel in a great location, not busy in the pool and great for kids

10/10

Exceptional

31 Mar 2018

Verified traveler

Good resort in Krabi

This was a great place for my wife and me to stay and have my son and his family visit and enjoy the \"Fantasy Pool\". Definitely would stay here again.

Partner

6/10

Pleasant

20 Feb 2018

Noelle

so so hotel

There are many eateries and shops nearby the hotel which make it a convenient place to stay.
However the hotel is quite old and not so clean.
They didn't make up the room for 1 day during my 3 days stay.
Simple breakfast provided.

8/10

Excellent

20 Feb 2018

Verified traveler

Service could have been better, or at least friendlier. Food was so so. The main guy (I think) was a bit sour in his attitude

Family

10/10

Exceptional

20 Feb 2018

Pearlyn

Relaxing with peace of mind

The staff are friendly and approachable.

Location was good too!

Family

8/10

Excellent

28 Jan 2018

Shreesh

Enjoyed

Good and enjoyable

Family

8/10

Excellent

06 Jan 2018

Verified traveler

Nice hotel. At walking distance to the beach and market. Very nice pools

8/10

Excellent

05 Jan 2018

yifei

Good quality hotel!

Located on a less crazy street but with good restaurants and easy access to a less touristy beach! Breakfast was good, and the pools are nice (choose the rooms near the front to avoid the screaming kids) just a heads up the wifi here is awful... at least in our room...

Partner

8/10

Excellent

16 Dec 2017

Rmz

Good location

Staff friendly and willing to assist with booking of transport amd queries. Room is clean and well maintained. Connecting rooms available for bigger families.

10/10

Exceptional

02 Dec 2017

Mario

Very good hotel in Ao Nang

Very good hotel, for fair price. So far the best hotel i stayed in Thailand for les then 50 $ per day.

6/10

Pleasant

01 Dec 2017

Verified traveler

Nice hotel,but just for families with a kids

Nice hotel with friendly staff and helpful, but wouldn’t recommend for couples, we spend 5days here in fantasy deluxe room in the new building (room was really modern and spacious), but most of hotel guests is from Asia or Middle East and with a kids...So our experience were that you not gonna relax anywhere in hotel ( NO CHANCE),it’s no good isolation so we always been woken up around 7-8am by kids running and scryming in corridor and the same with swimming pool it’s always been full of indi peaple who coming to the pool all sweating with lots of clothes(I would put a sign NO Swimming with a Clouthes),because we noticed that for a lot of guests it was discusting...and get some umbrellas, in case it’s raining...

Partner

6/10

Pleasant

28 Nov 2017

Verified traveler

Hotel was sufficient

Probably not a four star hotel by American standards, but very nice hotel nonetheless. Good value for the price. The location could be better as it is a bit far from the town center (.75 miles).

10/10

Exceptional

26 Sep 2017

Verified traveler

Would stay here again

Really lovely hotel, traditional style, large room with a balcony. Two swimming pools. Friendly staff.

Family

8/10

Excellent

14 May 2017

Reiyana

Nice hotel

7 mins walk from the beach, 2 mins away from famiy mart, 7eleven and pharmacy. Fiod stall are everywhere.

The only thing I am not satisfied, the bed makes noise with the sligtest movement and after room service they did not place a new toilet roll.

But overall, u going to love the hotel... if u love to swim do get the pool access.

8/10

Excellent

12 May 2017

lindsey

Great location

The hotel was great. However, the staff was not very helpful. When we arrived, we had planned a boat tour and would be departing before check-in. We asked the staff if our bags could be taken to our rooms (3 separate times), instead of just sitting out in the lobby until we arrived back late that night. They agreed. When we arrived back at the hotel around 10pm, our bags were still sitting out in the lobby.

8/10

Excellent

11 May 2017

Verified traveler

Nice Hotel closest sea

Suddenly my wife get very sick before checkout. I talked with front office girl and I said everything about my wife sickness. The front office girl was helpful and she helped how can I get medicine and doctor. After some time a new girl was come and know everything, I had no enough Thai bath so I deposited $100 for 150 B. clinic was so far from hotel and I was go for transport but the new front office girl said me we cannot help you how can you go form hotel it was urgent and she have a bike but she don’t care about sickness. I walked and purchases medicine. At 08am my airport drop transport come for pickup me that’s time 50 Bath remaining for paying all bills and I have no Bath and exchange was not open. I was requested to front office girl for wave 50 Bath and settled my bill. But the girl deny and said me I dam care how can you paid me and my driver already wait 15 minutes for pick me. I went to talk general manager but the front office girl said me manager sleeping now you cannot talk. I was shocked. Finally I got help from transport driver and driver was paid 50 Bath. My question to general manager if fire in you hotel at mid night you sleep or come and you front office girl will call you yes or not? I payer for that girl don’t sick at another counter. All was ok the swimming pool boys was very helpful and I enjoy very much.

8/10

Excellent

16 Apr 2017

Derek

Always a great welcome

Another great weekend in Ao Nang. Staff remembered us from last trip.very friendly and accommodating as ever.

4/10

Poor

01 Apr 2017

Verified traveler

Decent room

Nothing extraordinary... A room to meet your basic needs. Power went off a few times and Wi-Fi connection was bad.