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Woodspring Suites Pharr
McAllen - TX · United States
1207 W Expressway 83View location
6.2/10Good1,004 Reviews
Cleanliness6.2/10 6.2
Service6.4/10 6.4
Comfort6.4/10 6.4
Condition6.2/10 6.2
Location8.2/10 8.2
Neighborhood7.2/10 7.2
Amenities5.6/10 5.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Woodspring Suites Pharr
With a stay at WoodSpring Suites Pharr, you'll be centrally located in Pharr, within a 5-minute drive of Basilica of Our Lady of San Juan del Valle and La Plaza Mall. This hotel is 5. 6 mi (9 km) from McAllen Convention Center and 7. 5 mi (12.
1 km) from State Farm Arena. Make use of convenient amenities, which include complimentary wireless Internet access and a vending machine. Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 121 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
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With a stay at WoodSpring Suites Pharr, you'll be centrally located in Pharr, within a 10-minute drive of La Plaza Mall and McAllen Convention Center. This hotel is 1.3 mi (2 km) from Smitty's Juke Box Museum and 1.4 mi (2.3 km) from Topgolf.
Make yourself at home in one of the 121 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 34-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Gym
Smoking areas
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
10:00 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Parking height restrictions apply
Noise-free rooms not guaranteed
Events/parties not allowed
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 16
Pet max weight (per pet) in lb is 35
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Parking height restrictions apply.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
The front desk is open daily from 8:00 AM - 11:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a smoke detector and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
-
Minimal age
21
-
Optional fees
- Pet deposit: USD 50 per stay
- Pet fee: USD 5 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Topgolf
1.3 km / 0.8 mi
Smitty's Juke Box Museum
1.9 km / 1.2 mi
Cinemark Pharr Town Center
2.3 km / 1.4 mi
Fireman's Park
3.4 km / 2.1 mi
Pharr Convention Center
3.5 km / 2.2 mi
Xtreme Lazer Tag
3.6 km / 2.2 mi
McAllen Chamber of Commerce
4.3 km / 2.7 mi
Neuhaus Tower
4.4 km / 2.7 mi
Basilica of Our Lady of San Juan del Valle
4.5 km / 2.8 mi
McAllen Medical Center
4.6 km / 2.9 mi
Rio Grande Regional Hospital
4.6 km / 2.9 mi
McAllen Heritage Center
4.7 km / 2.9 mi
17th Street Entertainment District
5 km / 3.1 mi
Nuevo Santander Gallery
4.4 km / 2.7 mi
La Plaza Mall
5.7 km / 3.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 121
- hotel
- Car park
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Lift access
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodspring Suites Pharr
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodspring Suites Pharr
DOUBLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 26 m²DBL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodspring Suites Pharr
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SMOKINGRoom • SMOKINGROO.JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodspring Suites Pharr
Room SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodspring Suites Pharr
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE SMOKINGQUADRUPLE • SMOKINGQUA.JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodspring Suites Pharr
QUADRUPLE SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO DOUBLE BEDS NON SMOKINGQUADRUPLE • TWO DOUBLE BEDS NON SMOKINGQUA.2D-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodspring Suites Pharr
QUADRUPLE TWO DOUBLE BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodspring Suites Pharr
QUADRUPLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DOUBLE BED SMOKINGQUADRUPLE • DOUBLE BED SMOKINGQUA.DB-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DOUBLE BED SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodspring Suites Pharr
QUADRUPLE DOUBLE BED SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DOUBLE BED SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodspring Suites Pharr
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- Bed in dormitory
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodspring Suites Pharr
Bed in dormitory STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- Bed in dormitory
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: BED.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE ACCESSIBLE SMOKINGDOUBLE • ACCESSIBLE SMOKINGDBL.H6-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ACCESSIBLE SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodspring Suites Pharr
DOUBLE ACCESSIBLE SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ACCESSIBLE SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodspring Suites Pharr
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodspring Suites Pharr
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room NON SMOKINGRoom • NON SMOKINGROO.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodspring Suites Pharr
Room NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodspring Suites Pharr
DOUBLE TWO DOUBLE BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodspring Suites Pharr
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SMOKINGDOUBLE • SMOKINGDBL.JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWoodspring Suites Pharr
DOUBLE SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Woodspring Suites Pharr
100
reviews shown
Martín
Room smelled bad and the bed was crooked. I left since I couldn’t sleep on it.
Jose
Advertising what they can't offer!
Door was open 3 times in the same day without knocking even with a pay room in clear violation of guest privacy
Door was open 3 times in the same day without knocking even with a pay room in clear violation of guest privacy
Guadalupe
Door to room was not working, was moved to another room. Next room the door was so loose and felt like it didn’t even lock or close correctly. I did not feel safe it looked dirty. Was not happy at all.
Luis
Clean room, and parking was easy
Felipe
Viejo y sucio
Carolina
We found hair still on our bed. Water hardly came out of shower. Needs upgrading. Staff was very nice and helpful.
claudia
El aire acondicionado no funcionaba, ofrecen refrigerador y tampoco funcionaba, no nos dieron opción a solución alegando falta de cuartos, la señorita de recepción nada amable
Antonio T
Not the best idea, I guess you get what you pay for kind of deal
Elevator is dirty, the whole place smells like humidity , bed was a spring bed that made my back hurt in the middle of the night
Will NOT comeback to this hotel , thanks
Elevator is dirty, the whole place smells like humidity , bed was a spring bed that made my back hurt in the middle of the night
Will NOT comeback to this hotel , thanks
Graciela Magdalena
La habitación tenia malos olores muy malos, el baño tenia apariciones de moho por todas partes, no había shampoo ni jabones para el uso de los huéspedes durante la ducha, en la noche hubo una persona alterando el orden en la propiedad y no había una persona en recepción que resolviera problematicas durante la estancia, incluso al momento de hacer el chequeo de salida no había personal en la recepción, estaba cerrado.
Cesar
Didn’t let me check in after 1am I had a long ride back from work and I couldn’t stay terrible service they should state that whenever people are going to book it
Micki
Air don’t work good room was clean
Septyl
Cleans room regularly and there’s always a parking space. Staff is very responsive.
JOSE
All good
Ricardo
The worse visit I have ever experienced in a stay. Dirty facility, unserviced room before arrival, uneducated staff for problem solving and unethical response by staff. Expedia isn’t responsible for this since I’ve had other stays with great experience, but it was the actual hotel WoodSpring that made it a horrible experience. Never going back to that chain, but will continue using Expedia for future bookings
Luis
Disgusting
Hector
Not as I expected, maybe my mistake but is not for vacation or shopping
Javier
Charged me for 2 rooms and one of the rooms was not available. Still have yet to receive a refund.
anthony
I didn’t like anything , it smells horrible and it’s not clean
Sheilyann
Worst experience. Dirty sheets Dirty Room. Smell like cigarettes. Horrible experience!! I left the hotel as soon I did the check in.
Chris
👎👎👎
Marlene
Room wasnt clean and also seemed to have insect issues. The bathroom shower needs to be completely replaced as has a crack and mold seems to be coming throug and still in shower drainage. Fridge had rust all over and the room was really worn.
Jesus
Clean room and was organized
Melinda
Was chill
Maria Irasema
Tv has no control I had to ask for a good one
Neftaly
No, the pets welcomed there were not pleasant to be around. They were loud and angry and they would constantly want to attack me. The people there were harassing me, getting into my room without permission, and taking my things. I door dashed from HEB and it was stolen. I had a kidney transplant on the 27th of December. I am on a severe medication regime, and two people a man and a woman attacked me, and beat me, broke my jaw and my bones. And damaged my newly transplanted kidney. I am severely disfigured and injured and have millions of dollars worth of medical bills now. Because of them, and this Hotel. I will be pressing charges on all Woodspring Suites hotels. I am requesting a refund and also a permanent stay at every woodspring suites, free of charge for me and anybody else I invite. In all the nations, and anywhere else across. If I am not compensated for these injuries, I will be pressing charges on Woodspring Suites. Everything has been recorded and every word has been spoken on video. Please be wise, reach out to me personally and grant me my requests, I expect a wire transfer to my banks and all of my property back. Or I will shut it down, permanently. I will get the greatest lawyer, I know him personally. Sincerely, Neftaly Martinez. R..
Eleo
Staff and a $50 pet fee
Lyle
Didn’t have one.
Michael
.
Brianda
The room did not look like the pictures at all. The appliances in the kitchen were rusted. Toilet was clogged. Would not stay here again.
Silvia
Dirty and smelled like blaxk mold
ANGELICA
Room was Standard kitchenette, drive in was blocked by construction had go around (no big deal), Check was good, hotel primarily for worker coming in and traveling, elevator was not working properly and always made loud buzzing sound. Walls are thin and you could \"HEAR EVERYTHING!\"
Dabrion
All of the above
Robert
The staff was nice enough but our visit was not satisfactory. When we checked in the room had not been prepared as it had no blanket nor towels, there was hair in the shower, and we found roaches.
I rented a room with a kitchen specifically so we could make food. I was very disappointed that it had no pots, pans, or other implements. I was told that I could buy some from the hotel but none would be provided otherwise. It was rather bizarre, especially since this surprise was kept until we actually asked.
I will not be back.
I rented a room with a kitchen specifically so we could make food. I was very disappointed that it had no pots, pans, or other implements. I was told that I could buy some from the hotel but none would be provided otherwise. It was rather bizarre, especially since this surprise was kept until we actually asked.
I will not be back.
Margarita
El cuarto olía a cigarro. El baño estaba sucio, los pasillos estaban sucios y la cama estaba muy incómoda. No volvería a hospedarme ahí.
David M
Room was terrible, needs a big refurbish. And the fact you have kitchens and charge for use of kitchen ware, plates etc, just terrible. Just lost a customer for any Woodworking property.
GILBERT
very nice very quite
Johnathan
Everything was badly
Thomas
Dogs barking
Derick
Great place to stay
Derick
Great customer service
Samuel
Great service
Robert
Not good had to use same towel...no room cleaning just poor service
vanessa
By far the worst place to stay. Don't let the outside fool you. Just book for a night last night. And ended up booking somewhere else. It smelled like rat old dusty. Not good when you have a child with asthma & allergies. I was really disappointed 😔
Doreen
Horrible, was only there 30 mins and left to get another hotel.
Juan
Amazing
Good
Gerardo
air conditioning water leaking in room, faucet had fungus all around the metal of the knobs bed barley had sheets they looked like they eve never renewed them
Neff
Poor maintenance everywhere.
Garbage in the elevator, no one cares, nobody cleans..
Garbage in the elevator, no one cares, nobody cleans..
Maria
It was dirty and it there was a nasty smell and the elevator was in back condition amd dirty nothing like the pictures on line just not a good experience at all
Jose
Always a pleasant place to stay. The entire staff is always excellent and consistent. Always 2 thumbs up 👍👍
maria
Place is too old
Needs to be updated
Didn’t feel safe at all
Needs to be updated
Didn’t feel safe at all
Orlando
Pet friendly and let you have your peace
Jose
Always a great stay!
jose
The great service I receive from the GM Rick to every member of the service staff and of course the awesome front desk personnel is always spot on and consistent. I highly recommend this location to anyone coming to the Rio Grande Valley. The staff is ALWAYS ready to listen to any concerns and resolution or information is given promptly.
Mayra
Really good hotel
Leticia
Muy comfortable y muy acogedor
Francisco
Roaches in the room. On the bed.
Zarahy
Terrible we found blood stains on our sheets
Verified traveler
Terrible stay
The hotel itself needs renovations as is, the elevator was scary going up, hallway were hot and needed more AC. The room itself had dead roaches on the floor, our shower was leaking so it was a constant drip sound, toilet seat loose, appliances rusty, and there was a stain on the sheets!
Roxanne
Sheets smelled unwashed
Volodymyr
Not bad for the price
Jacqueline
Tuve una pesima experiencia con mi familia llegamos y el cuarto estaba sucio vimos una cucaracha y nos salimos del hotel no dure ni 10 minutos. Estoy esperando la devolucion de mi dinero.
Raúl
The refrigerator was full of rust
That was in room 207
Thanks
That was in room 207
Thanks
Ashley
I stayed here for 10 days, and it was a decent experience. The staff was helpful and accommodated my early check-in, which I really appreciated. The room was equipped with a stovetop, fridge, and microwave, which made my stay more convenient. Overall, a good option for an extended stay.
Martin
The room was filthy and full of roaches! The hotel Did NOT reimburse me my money! We did not stay! The place was a total dump!
Mark
Was good
Mark
Was good
Marc
this property was so dirty and smelled smoke i did not stay the night here i do not recommend anyone to stay in this place
Erika
Had reservations a month early..when we got there they told us they had no rooms available..after i argue with them they have me a room..they never clean my room,i asked for extra towels they said i need pay to have them. I really do not recommend it to no one
EVELYN
The room smelled like cigarette smoke, the toilet wasn’t stuck to the floor, overall did not look anything like the pictures online.
Brenda
The rooms weren't nothing like the pictures. Showers leaked all night, AC made really ugly noises, there was rusty on the faucets, and the room smelled ugly.
Verified traveler
Not going back!
It was a not very good service. The room need more cleaning and we had cockroaches in our room. Y’all need more deep cleaning. The from desk were nice at times but not there 24/7.
Danielle
Overall liked everything the staff was great
Martha
Customer service was great
Elizabeth
Horrible, habia muchas cucarachas por todos lados, y olia muy feo el cuarto. Nada recomendando y fuy a poner mi quejas y lo unico que me dijeron fue que no podían hacer nada y no me quisieron devolver mi dinero para rentar otro hotel
Jose Luis
Muy viejo y sucio
Jennifer
Beware, photos are deceiving
The photos online look nice, the place looked nice but in person its totally different. As you walk into the lobby to check it theres a smell... the whole building actually has a funny smell. I went to buy a can or sanitizer to see if that would help but it didnt. I just couldnt stay there it was horrible. Couldnt even imagine myself sleeping on the bed. I just took the loss lf the 67 dollar I paid and went to a different hotel.
Angela
Kitchenette
Fernando
Low Pressure Shiwer
Everything was good until I was about to take a shower and the water pressure was extremely low, I kind of had to fix myself to the wall. I have a video that I would like to send and see what can be done about this showering issue/inconvenience?
Jim
Room 230
Cleanliness is a big factor for us. There were hairs on the bed, towels, tub. The floor felt slummy between the bed and the wall.
Juana
Not happy no more stay in thes hotel
SALMA
Not clean
GUALBERTO
Pésimo Servicio
Hicimos check in por la noche, no habia personal, se le llamó de un telefono proporcionado por el hotel, la recepcionista muy grosera contestó y colgó el telefono, al momento de abrir la recepcion me pidió mi identificacion arrebatandola de mi mano, fue verdaderamente grosera... No vuelvo a este hotel ! La habitacion no era como las fotos en la aplicacion.
Jean
Very clean rooms, beds are pretty comfortable. Area around is under construction so traffic is a bit hectic at times. Overall great value for extended stays. Bring extra towels and any dish/cookware if you are planning to cook your own meals, rooms have very functional kitchenettes. Including Full size refrigerator and freezer, microwave and 2 burner stove top. Oh and if you're a coffee drinker bring your own coffee pot, they are unfortunately not provided.
Domingo
Good
Israel
Not good at all; continued to get calls and knocks at door of when are we gonna check out. Water pressure was the worse
Alexa
Yes
Ramon
building to old, noisy and durty
Raúl
Un solo carro para transportar el equipaje!
Había una cucaracha en la habitación
Llovía y debía llevar el equipaje al coche; no había carro para trasladar mi equipaje al vehículo y tuve que hacer 3 viajes
Es un hotel con muchas habitaciones y solamente hay un carro para transportar el equipaje
Por favor pongan más carros, por lo menos uno por cada piso
Gracias
Llovía y debía llevar el equipaje al coche; no había carro para trasladar mi equipaje al vehículo y tuve que hacer 3 viajes
Es un hotel con muchas habitaciones y solamente hay un carro para transportar el equipaje
Por favor pongan más carros, por lo menos uno por cada piso
Gracias
Raúl
Precio muy atractivo, limpieza excelente, siempre procuraré retornar para hospedaje con mi familia
Victoria
It’s was ok until check out time we asked for 12 to be the check out time lady in front wrote in the notes and she was very nice. But the guy who I guess is the housekeeper or over the house keeping just walked in and didn’t knock and was very rude even when we told him it was noted at the front desk for 12 o’clock and then at 11:40 He still was trying to get in the room.
Marco Antonio
Everything was dirty even outside with dog poop. Roches coming out everywhere.
Leticia
The cleaning staff was nice
John
OK.
This is a bare bones hotel. It’s the only affordable place with a kitchen. It was clean. The ac and tv worked fine. The water was hot but only trickled out of the shower nozzle. No lamps. No rug. No comfortable chair. No dishes. No coffee maker. Nada! The people were nice.
Grant
There was a significant amount of rust in the bathroom, terrible water pressure in the shower, the laminate was falling off the sink. Room smelled of mold/mildew.
Kevin
Everything !!!
Bryan
Never again
From the time I arrived to the time I left, I couldn't have waited to leave. Once arrived the front desk agent really made it felt like she didn't want to be bothered what so ever. every question was a inconvenience to her. After dealing with her for a bit I was finally able to go to my room and set my things down. once I entered my room its smelled musty. I sat down for some R&R and the remote to the TV didn't work. Once I was able to find the button on the TV a horrible black line was imprinted onto my TV. I went down to the lobby to talk to the front desk and of course Mrs. Im to busy on my phone Was in a mood. I asked her about my remote and she stated that I should know what tv is up there so I can get the right remote. then I told her about the black line on the TV and under her breath she was \"omg not now\". I just told her I let her know so I wouldn't get charged for it. over it all I would never stay at a place like this again.
Clarissa
Good
Jose
Nice small kitchen area. Kinda sucks no kitchen items at all
laura
it was such a dirty hotel
Luis
Front desk opened the door and almost barged in when i was still sleeping
Location & surroundings
Woodspring Suites Pharr
1207 W Expressway 83, Pharr, United States
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Woodspring Suites Pharr
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