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Holiday Inn Mcallen – Medical Center Area By IHG

McAllen - TX · United States

612 West Expressway 83View location

8.6/10Excellent1,000 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.8/108.8
Condition8.4/108.4
Location10.0/1010.0
Neighborhood9.4/109.4
Amenities8.0/108.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Mcallen – Medical Center Area By IHG

Welcome to the Holiday Inn McAllenCentralized location near the McAllen Medical Center and the center of the Rio Grande Valley and its metropolitan area. Brand New Construction - Full Service Hotel with facilities and amenities for the whole family.

State of the Art Facilities coming together to provide you with the most immersive and relaxing experience for all of your Business and Leisure Travel.

Read more about this hotelShow less

With a stay at Holiday Inn McAllen – Medical Center Area by IHG, you'll be centrally located in McAllen, within a 5-minute drive of La Plaza Mall and McAllen Convention Center.

This hotel is 0.8 mi (1.3 km) from McAllen Medical Center and 0.9 mi (1.5 km) from Rio Grande Regional Hospital. Make yourself at home in one of the 89 guestrooms featuring microwaves and LCD televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

Professional property host/manager Free onsite COVID-19 testing (Antigen/Rapid) is available Minimum age for COVID-19 test requirement: 21 Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property requires a credit card authorization for USD 50 for any bookings where payment for the stay will be made on site in cash instead of at the time of booking. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for buffet breakfast: approximately USD 12.99 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

La Plaza Mall 1.1 km / 0.7 mi
Rio Grande Regional Hospital 1.3 km / 0.8 mi
Cinemark Movies McAllen 6 1.5 km / 0.9 mi
McAllen Medical Center 1.6 km / 1 mi
Xtreme Lazer Tag 2 km / 1.2 mi
Neuhaus Tower 2 km / 1.2 mi
McAllen Heritage Center 2 km / 1.3 mi
17th Street Entertainment District 2.1 km / 1.3 mi
Fireman's Park 2.1 km / 1.3 mi
Cine El Rey Theatre 2.3 km / 1.5 mi
McAllen Chamber of Commerce 2.4 km / 1.5 mi
Quinta Mazatlan 2.5 km / 1.5 mi
Nuevo Santander Gallery 3.1 km / 1.9 mi
Topgolf 3.5 km / 2.2 mi
Palms Crossing 3.7 km / 2.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 89
  • Number of floors (main building): 3
  • Double rooms: 58
  • Suites: 21
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Room service
Show 14 more facilities & services
  • Laundry service
  • Hotel safe
  • Lift access
  • Shop
  • Concierge
  • Clothes dryer
  • Restaurant
  • Printer
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • TV lounge
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen Beds • 1 Bedroom • 6 m²SUI.H6-2Q
    SUITE Accessible-Two Queen BedsPhoto unavailable1 photo

    Holiday Inn Mcallen – Medical Center Area By IHG

    SUITE Accessible-Two Queen Beds

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    6 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Holiday Inn Mcallen – Medical Center Area By IHG

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Mcallen – Medical Center Area By IHG

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 1 Bedroom • 5 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable1 photo

    Holiday Inn Mcallen – Medical Center Area By IHG

    SUITE Accessible KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Holiday Inn Mcallen – Medical Center Area By IHG

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Mcallen – Medical Center Area By IHG

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Holiday Inn Mcallen – Medical Center Area By IHG

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Mcallen – Medical Center Area By IHG

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 8 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Mcallen – Medical Center Area By IHG

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    8 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 9 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable1 photo

    Holiday Inn Mcallen – Medical Center Area By IHG

    SUITE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    9 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 7 m²ROO.ST
    Room STANDARDPhoto unavailable1 photo

    Holiday Inn Mcallen – Medical Center Area By IHG

    Room STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    7 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Mcallen – Medical Center Area By IHG

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUM • 1 Bedroom • 6 m²ROO.PI
    Room PREMIUMPhoto unavailable2 photos

    Holiday Inn Mcallen – Medical Center Area By IHG

    Room PREMIUM

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    6 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 6 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable1 photo

    Holiday Inn Mcallen – Medical Center Area By IHG

    DOUBLE Accessible KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    6 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 5 m²SUI.KG-NM

    Photos are not available for this room type.

    Holiday Inn Mcallen – Medical Center Area By IHG

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 11 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable1 photo

    Holiday Inn Mcallen – Medical Center Area By IHG

    SUITE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Holiday Inn Mcallen – Medical Center Area By IHG

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKING • 5 m²SUI.2Q-NM

    Photos are not available for this room type.

    Holiday Inn Mcallen – Medical Center Area By IHG

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Holiday Inn Mcallen – Medical Center Area By IHG

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 5 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable2 photos

    Holiday Inn Mcallen – Medical Center Area By IHG

    DOUBLE TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Holiday Inn Mcallen – Medical Center Area By IHG

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Holiday Inn Mcallen – Medical Center Area By IHG

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Holiday Inn Mcallen – Medical Center Area By IHG

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 5 m²SGL.ST

    Photos are not available for this room type.

    Holiday Inn Mcallen – Medical Center Area By IHG

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Mcallen – Medical Center Area By IHG

8.6
Excellent
1,000 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.4 /10
Location
10.0 /10
Neighborhood
9.4 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Hugo
Front desk staff were impeccable,,,
The jet all my needs n concerns.
Friends_and_family Friends
2/10
Poor
21 Jul 2026
Amanda
Worst stay. A/c went from 74 to 75. Front desk wasn’t available upstairs for some reason at night and then was dismissive, rude, rolled her eyes at me, wasn’t wearing a name tag, and talked back to me over and over while being sarcastic.
Friends_and_family Family
6/10
Pleasant
19 Jul 2026
Jessica
Check in the staff were Friendly Diane was friendly
I got to my room there was still trash from a previous stay under the cabinet bed had stains
Asked for extra towels there were no towels
The washer was broke in laundry room
The fitness center was nice and the pool was a good size too
Friends_and_family Family
6/10
Pleasant
18 Jul 2026
Joseph
Room had sewer gas smell, I reported it to the staff, water was very slow to get hot, microwave unplugged, coffee only had 1 regular & 2 decafs… who drinks decaf anyway, everything else was good!
Partner
2/10
Poor
03 Jul 2026
Caleb
The lobby smell was horrible. Our room was out of soap. They didn’t vacuum the floors. Hair in the bathtub. No tissues. We asked for replacements and didn’t receive them.
10/10
Exceptional
02 Jul 2026
Luis
Great service and room was clean and smell nice
Partner
10/10
Exceptional
27 Jun 2026
Alfredo
Mejorar el aroma dentro de las habitaciones
Self
2/10
Poor
18 May 2026
Brent
We had spent the three prior evenings in other IHG properties, and made the terrible mistake of booking this location prior to walking through it. In spite of our booking confirmation showing a burger and fries in the hotel restaurant, it was closed. The front desk clerk informed us that it was \"closed for remodeling\", in spite of having a fully stocked bar ( with the lights turned off ).
Entering the property felt a bit like entering a secure government building, with one narrow automatic door in a narrow walkway.
The highway noise was as bad as we've heard anywhere we've stayed in the past.
We ended up finding another hotel, and attempted to get a refund through Expedia since we'd booked with them, which was useless ( they offered a $25 future booking credit ). The IHG site only offers communication with an AI chatbot, which was equally useless.
Lesson learned the hard way, but hoping to save other travelers from suffering the same fate.
Family
10/10
Exceptional
11 May 2026
Sergio
Clean room
2/10
Poor
02 May 2026
Faris
Dirty room. Found a used diaper in it. Front desk refuses to assist
10/10
Exceptional
29 Apr 2026
Julie
Convenient
Family
8/10
Excellent
19 Apr 2026
ELIAS
No aplica
Friends_and_family Family
10/10
Exceptional
15 Apr 2026
Facundo
It was good.
Friends_and_family Family
10/10
Exceptional
03 Apr 2026
Víctor Manuel
Clean room
Friends_and_family Friends
10/10
Exceptional
12 Mar 2026
EUGENIO
The room was clean and did not have any issues. Check in was easy and the staff is very friendly.
Family
8/10
Excellent
26 Feb 2026
Melinda
Staff, location to hospital, room, fitness room were all great. The only question/issue was there was no tv in the living area of our suite. I would still stay again.
Friends_and_family Family
10/10
Exceptional
24 Feb 2026
Mario
Great service
Partner
2/10
Poor
21 Feb 2026
Juan
I arrived at the hotel during posted checkin, but there was no one at the front desk. I waited approximately 30 minutes and no staff member came out. the hotel did not resolve the issue. Because there was no way to check in, I had to leave. Later, when customer service contacted the hotel, staff claimed they were present, which was not my experience. Very disappointing and frustrating situation. They did not refund my money back and was asking for cancellation fee. Even though it was their mistake!
8/10
Excellent
20 Feb 2026
Dale
Very nice and clean, friendly staff, overall good stay.
Negatives: ice machines on 2nd and 3rd floor were not working, one of the lamps wouldn't turn on, and there's no switch for a fan in the bathroom. What's with that?
Self
6/10
Pleasant
15 Feb 2026
Nancy
The staff was great. The cleaning needs improvement, the bed sheet and pillow case seemed dirty. Found a condom wrapper on the bottom of the night stand.
Friends_and_family Family
10/10
Exceptional
30 Dec 2025
Jorge Erik
Just consider, give a breakfast as included.
4/10
Poor
27 Dec 2025
MARIO
No coffee machine in room , had to call n request coffee machine n k-cups and coffee cups. Also had to call in for sheets, blanket n pillow for the sleeper sofa as there was nothing provided. Voiced my complaints at checkout next morning and the receptionist's response was ' thank you'......
Business Family
2/10
Poor
26 Dec 2025
Amjad
I was very much dis appointed as I arrived at the Hotel around 11:30 pm on 12/25/25 after driving 12 hours from Dallas to McAllen via Houston.
The front desk clerk switched me to 3 different rooms (Room #s 120, 124, 131) and all of these rooms were nasty. Doesn’t looks like I booked the room in Holiday Inn Hotel.
As we entered in these 3 rooms,
1) All of them smelled very bad.
2) All of these room’s Carpets were torn down and seems like carpets were never shampooed or cleaned.
3) Even all of these room’s comforters were also torn down.
4) One of the room was leaking and we can even see the water stains or molds on the ceiling of the room # 131
Finally after wasting my tiring 1 hour at mid night, (inspecting or going through all these rooms till 12:30 am) clerk gave me Room # 213 on second floor.
This room 213 was so so or okayed than all previous rooms. I was very much upset on the clerk as he was keep us running around from room to room for 1 hour at mid night.
Anyway I will complain all these problems to the Holiday Inn Corporate Head Quarter and also to the City Inspector of McAllen with all the pictures of these issues for their immediate inspection or action on this property
Business
10/10
Exceptional
11 Dec 2025
Cecilia
Great staff
10/10
Exceptional
08 Dec 2025
Alan
Room was spotless, staff were polite and friendly. Breakfast was perfect. Everything was as it should be. No washcloth but used hand towel and that was fine. 5 out of 5.
Partner
10/10
Exceptional
30 Nov 2025
Blanca
Great staff.
4/10
Poor
29 Nov 2025
Robin
The phone rang every couple hours all night and I slept terribly. When I notified the desk before trying to sleep they tried to disconnect it but couldn’t. They said leave it off the hook but it still rang. I think they were going to discount the room at checkout but couldn’t since I booked with Expedia. The staff were nice and responded quickly at least.
Leisure Self
10/10
Exceptional
09 Nov 2025
Alma
Love it, we always go back to that location every time we visit McAllen
10/10
Exceptional
06 Nov 2025
Adriana
Staff and a very clean room
Business Partner
8/10
Excellent
03 Nov 2025
Cynthia
The room was very clean bed comfortable the staff was friendly and helpful. The only complaint I have is that we were put in room right above dining room so in the morning we got woke up by noise from kitchen and the highway traffic was very loud also kept waking us up.
Leisure Partner
6/10
Pleasant
03 Nov 2025
Joanna
The staff was friendly, the sink in our room was clogged. The bed sheets had stains and the carpet had sticky spots. The ice machine was out of order.
Leisure Family_with_children
10/10
Exceptional
29 Oct 2025
Susan
Everything was fine and there’s a great
Cafe next door for late arrivals
Business
4/10
Poor
20 Oct 2025
Gilbert

Old Hotel

This is an Old Hotel, needs some TLC. The restrooms need updating and rooms need some repairs. For the price you could find some better Hotels in the Area.
Business
2/10
Poor
14 Oct 2025
Victor H.
The restroom still had other people’s hair around the shower area, inside the shower, and on the floor. The towels were also stained. I refused to shower because of the hygiene issues and reported the situation to the front desk. However, they said they couldn’t help since I booked through Expedia and didn’t even check the room with me. In the second room I booked, the shower drain was clogged with hair and the phone didn’t work.
Leisure Family
10/10
Exceptional
15 Sep 2025
Joey
They staff was great. They stay was effortless and comfortable
Business_and_leisure Friends
4/10
Poor
06 Sep 2025
Verified traveler
Room smell bad, elevator was broken as well as the ice machine in the first floor.
Business
6/10
Pleasant
16 Aug 2025
VERONICA
Ac didn’t work properly in my room
Leisure Self
6/10
Pleasant
08 Aug 2025
Michael
Old
Business_and_leisure Self
6/10
Pleasant
25 Jul 2025
Carlos
Sad to see a brand from IHG to keep such a low quality standard knowing them from a long time ago and having great experiences with them within LATAM
Leisure Family
4/10
Poor
04 Jul 2025
Francisco
Cuarto con ruido
Sucio
Business_and_leisure Family
10/10
Exceptional
03 Jul 2025
Alma
Loved it this is my 3 or 4 th time there and I will keep on going back just excellent and for the staff keep up the great job
Partner
10/10
Exceptional
29 Jun 2025
Eber
Yes.
Business Self
4/10
Poor
14 Jun 2025
Tiffany
Smelled like sewer in the room. Musty
Leisure Family
10/10
Exceptional
10 Jun 2025
John
Really good
10/10
Exceptional
31 May 2025
Jose A
Exellent customer service and very clan rooms
Leisure Self
10/10
Exceptional
24 May 2025
Alma

Love it

Loved it I have been there every month and that’s my preferred place to stay
Business
4/10
Poor
18 May 2025
Michelle
Not what I expected
8/10
Excellent
14 May 2025
Enrique
Overall it was good
Leisure Self
10/10
Exceptional
06 May 2025
J
Property was clean the staff was friendly I enjoyed my stay there
Leisure Self
10/10
Exceptional
28 Apr 2025
Denise

birding the area

we stayed in a suite after traveling on the road for days. It was nice to spread out in a 2 room suite. Clean,, comfortable beds. The fridge is small but it did it's job.
we did not pay extra for breakfast. We ate at Black Bear diner next door. HEB store a block away and easy walk had food we ate too
Partner
10/10
Exceptional
24 Apr 2025
Leticia
Clean, walkable , definitely we comeback
Leisure Partner
10/10
Exceptional
24 Apr 2025
Alma

Speechless

Just loved it had a wonderful sleep
Business Partner
6/10
Pleasant
21 Apr 2025
Edgar
Good
2/10
Poor
20 Apr 2025
Nestor
No refund
Friends
10/10
Exceptional
16 Apr 2025
Leticia
Convenient , clean , comfortable bed , value for the price.
Leisure Partner
10/10
Exceptional
13 Apr 2025
sandra
Clean and quiet.
Leisure Family
2/10
Poor
09 Apr 2025
Esteban
Restroom and Toilet/set was very dirty.
10/10
Exceptional
03 Apr 2025
Eric
Everythint
Business_and_leisure Family
10/10
Exceptional
02 Apr 2025
Mauro
Keep up the good work
Business_and_leisure Family
8/10
Excellent
01 Apr 2025
Lisa
Quiet and clean. Easy access from interstate and close to stores like HEB and Walmart.
Business_and_leisure Self
10/10
Exceptional
30 Mar 2025
Oscar
This is the second time I've stayed on here. Excellent location and safe area.
Business_and_leisure
10/10
Exceptional
24 Mar 2025
Ramon
Nice looking clean property and can’t beat location for me.
Partner
2/10
Poor
23 Mar 2025
Hector
Worst place
Business Partner
8/10
Excellent
16 Mar 2025
Valerie
Good stay
4/10
Poor
11 Mar 2025
Chris
We enjoyed the quietness of the hotel, but the noise of the AC ruined it. The breakfast buffet is not included in the price, but the receptionist kindly gifted it to us (but it was simply terrible and I had to beg for coffee). The pool was dirty.
Business_and_leisure Family_with_children
10/10
Exceptional
09 Mar 2025
Alfredo
All good
10/10
Exceptional
02 Mar 2025
Lynda J
A very clean and comfortable hotel room.
8/10
Excellent
28 Feb 2025
Carlos
Front desk was far from friendly
Business_and_leisure Self
4/10
Poor
19 Feb 2025
Auroa
No recomendable
8/10
Excellent
16 Feb 2025
Maria

Mother daughter weekend

Great location, friendly staff and very clean.
Friends_and_family Family
10/10
Exceptional
16 Feb 2025
Crystal
Rooms were nice and dark
Leisure Partner
8/10
Excellent
30 Dec 2024
Carrie Jean
The staff was friendly, downsides include no towels in gym or pool for customer use. They remained devoid throughout entire 5 day stay.
Leisure Partner
10/10
Exceptional
25 Nov 2024
Jonathan
Good service
10/10
Exceptional
11 Nov 2024
Jorge
Great place
Leisure Family
2/10
Poor
22 Oct 2024
Eduardo
Woke up with a bite on my arm.
10/10
Exceptional
13 Oct 2024
Ben
Hotel room was well kept. I felt comfortable
Leisure Self
10/10
Exceptional
21 Aug 2024
Martha Mireya
Not bad. It’s very confortable
Leisure Family
10/10
Exceptional
13 Aug 2024
Sandra
Everything
Leisure Family
10/10
Exceptional
07 Apr 2024
Yolanda
Loved it
10/10
Exceptional
24 Mar 2024
Lee
The room appeared to be freshly remodeled and cleaned, however I did find a few pistachio shells on the floor that cleaner had missed. Somehow the tv remote was on the floor and under the far side of bed as well. Manager and receptionist where very friendly and responsive to my requests and made for a pleasant stay.
Business_and_leisure Self
10/10
Exceptional
11 Mar 2024
Luis
Clean
Partner
4/10
Poor
10 Mar 2024
Yolanda
The staff was great, friendly and helpful. The hotel was not what we expected, it wasnt clean. The rooms need to be upgraded. I honestly think a Motel 6 wouldve been a better stay. Were a fam of 4, the room sleeps 4 but no blankets, pillows were provided for the sleeper sofa. There were 2 medium sized towels in the room. We had to ask for extras along with the blankets. It was just inconvenient. I wouldnt stay here again.
Leisure Family
6/10
Pleasant
10 Mar 2024
Sandra
We noticed that the rooms wasn’t cleaned properly. There were “dirty” hand prints in the headboard of one of the beds and hairs in the tub. Overall, we were disappointed with our room.
Leisure Family
10/10
Exceptional
04 Mar 2024
Isamar
Loved it!
10/10
Exceptional
25 Feb 2024
Gregorio
Great location. Close to border and great restaurants. Fairly cheap compared to others. Will stay again when visiting mexico
Partner
10/10
Exceptional
18 Feb 2024
Oscar
Worth the extra penny compared to other hotels in the area. Clean, well kept, and modern, this is a big one because a lot of hotels have that musky ambience to them. great location if you need to Uber and breakfast included. My purpose to stay was visiting and would come again!
Leisure Self
10/10
Exceptional
18 Feb 2024
Ann
Everything was great.
Leisure Family_with_children
10/10
Exceptional
28 Jan 2024
Verified traveler

Great stay, affordable

Clean and quiet. Breakfast was alright, but it was included so no complaints here. The room itself was very clean as was the restroom. Definitely recommend.
Partner
10/10
Exceptional
12 Jan 2024
Iryna
Great service!
10/10
Exceptional
01 Jan 2024
Ricardo
Hotel was very clean. The only thing is that tue rooms are a little dated. But still very clean & functional.
Business Family
8/10
Excellent
02 Dec 2023
rosa
Great location
Leisure Partner
6/10
Pleasant
27 Nov 2023
Enna
The room was ok but it wasnt clean.. there were tiny papers all around the bathroom and multiple hairs.. also the rug smelled kinda bad
Leisure Family_with_children
8/10
Excellent
24 Nov 2023
Monica
We truly like all about our stay. Soft beds and pillows, staff is very friendly, not fancy but up to part. Everything was close!
I’ll be staying there again.
Leisure Family
10/10
Exceptional
22 Nov 2023
Gilberto
Easy access to check in and very clean and quiet.
Leisure Family
10/10
Exceptional
21 Nov 2023
Susana
brand new hotel, good service
Leisure Friends
10/10
Exceptional
19 Nov 2023
Rose M
loved the elevator with window loved our room the front desk staff was very welcoming at check out they asked all the right questions about our stay although we only stayed for one night I wish that we could have stayed longer; I told them next time we go down there I will stay there again and that I would highly recommend staying at Holiday Inn to my extended families and friends.
Leisure Family
10/10
Exceptional
14 Nov 2023
Melisa

Pleasant stay

Pleasant stay. Receptionist was very friendly and kind. Room was clean and had every amenity I needed. Very satisfied!
Self
10/10
Exceptional
07 Sep 2023
isabel
Great area, very safe. They offered a complimentary breakfast and it was delicious, even offered hot sauce for the breakfast burritos. I was definitely surprised. It was very clean and updated location.
Leisure Family_with_children
6/10
Pleasant
03 Sep 2023
Eleonor
First time being at this hotel. The reception workers were very courteous and check in process was a breeze. The room looked clean but the bed was a different story. The pillow covers and sheets seemed extremely wrinkled similar to when they have been used several times. Bed cover was stained and I honestly didn’t have time to call and wait for this to be resolved. The beds were very comfortable, nice and dark, plus the AC worked wonderfully!! To be honest, we will not stay there again.
Leisure Friends
6/10
Pleasant
05 Aug 2023
Steven
Not sure if it was an Expedia special but our room had the air unit out our window and it was so loud.
Leisure Family

Location & surroundings

Holiday Inn Mcallen – Medical Center Area By IHG
612 West Expressway 83, Mcallen, United States

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Holiday Inn Mcallen – Medical Center Area By IHG

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