Name: Clarion Inn near McAllen Airport
Address: 1401 S. 10Th St., Mcallen, 78501, US

8/10

Excellent

05 Jul 2026

Shari

It was a basic room, clean and nice.

Self

10/10

Exceptional

28 Jun 2026

Robert

Even though it was an older hotel, it was still nice and clean.

Self

4/10

Poor

12 May 2026

Robert

This was a really strange hotel with so many issues.
1. On arrival, the thermostat was set to 69. As a result, there was condensation in the room that made the floor wet and slippery. Keep it above 70.
2. The bed is cheap and uncomfortable.
3. The \"free\" breakfast was nothing but carbs.
4. There was a mysterious, black spot in the tub. It wiped away easily enough but made me reluctant to use the shower.
5. Dark, mold-like stains under the sink.
6. The hall door for our room was loud to close.
7. No cable and the TV antenna allowed very few choices.
8. No ice bucket or machine.
9. No mini-fridge or microwave.
10. The lamps/lights in the room worked sporadically, if at all.
11. A sign in the bathroom said maid service would only happen on request, which was fine as I don't like people letting themselves into where I sleep. I was surprised to come back from an errand to find multiple women cleaning my room. If that is a risk, a Do Not Disturb sign should be provided.
For $65/night, I don't expect much but I do expect better than this. I won't be back.

Partner

10/10

Exceptional

07 Apr 2026

Bernard

No Shuttle

Self

6/10

Pleasant

27 Mar 2026

Marco

Yes

4/10

Poor

17 Mar 2026

JESSICA

No tenían papel de baño tuvieron que conseguir, la taza del baño estaba floja, la habitación muy descuidada

2/10

Poor

15 Jan 2026

Kaleb

Cannot contact front desk. No phones in room. Tv didn’t work. Everything is broken

Business_and_leisure Family_with_children

2/10

Poor

31 Dec 2025

Jorge

I rented two rooms and had a horrible experience. One of the rooms had a hole in the ceiling that was leaking water both of the beds smell like cologne and perfume super dirty no clean towels and hair all over the tub in the other room no remote for TV. Once I figured how to turn on the TV. It was all shattered and broken. They didn’t get a response from facility. Also bad was super dirty. You could obviously tell the linen had not been changed within days. At the end, I was told I could get a 10% discount on our next stay.

Business_and_leisure Family_with_children

2/10

Poor

26 Dec 2025

Nathan

The room was dirty, the breakfast cold, there was hair in the bathroom and a bug (black) in the bed.

Friends_and_family Family

8/10

Excellent

22 Dec 2025

Yolanda

La habitación bien y el desayuno muy completo solo que clima hacía mucho ruido

Friends_and_family Friends

6/10

Pleasant

22 Dec 2025

Gladys Melissa

Solo un día nos hicieron el aseo , los otros dos no, y

2/10

Poor

17 Dec 2025

Anselmo

The room is disgusting. the door is falling off in the bathroom. The beds are dirty. the walls and ceiling look like they are going to cave in on you. horrible experience.

Leisure Family

2/10

Poor

13 Dec 2025

Mauricio

Hotel is a joke we prepaid a room to arrive and no room was available and now no answer in more than 15 hours wont pick up the phone or refund me

2/10

Poor

11 Dec 2025

gabriel

Sucio lleno de cabellos oor todos lados, el sanitario tapado, la cerradura no servia
Todo mal pesimo servicio
Reportas y no solucionan nada
Solo el desyuno esta bien

2/10

Poor

03 Dec 2025

Jose Ramon

Room was awful no light on the lamp, light socket off the wall, no tv nor WIFI. Hair dryer was not working. Ask for an early check in.. and were charging an extra $40 for that.. overall… very bad experience i dont think ill be checking this place again..

Business Self

10/10

Exceptional

28 Nov 2025

Juan

Muy buen servicio y desayuno

Leisure Family

4/10

Poor

22 Nov 2025

Francisco

La habitación presentaba fuga de agua y tenía muchas fallas e incomodidades. Me asignaron otra habitación y tenía fundida la iluminación del baño. Me invitaron a revisar dos habitaciones más para elegir la más adecuada y de ambas no se hacía una.

Partner

2/10

Poor

09 Nov 2025

Jason

Where to begin?
The room had no smoke detector and no phone.
The bathroom door was missing a bolt in the hinge so it kept it from closing all the way.
One bed had no box spring just 2 mattresses so very uncomfortable
Curtains were frail and thin so the street light shined right in to the room and kept everyone awake.
The tv was small and got no reception on any channel except 4 stations(of which 3 were Spanish speaking and only 1 English)
No one available at front desk the next morning. Checked out ealy.
WILL NEVER COME BACK NOR RECOMMEND THIS MOTEL!out early

Friends_and_family Family

10/10

Exceptional

28 Oct 2025

nora

Ok

4/10

Poor

14 Oct 2025

Oscar

Nos tuvieron que cambiar 3 veces de cuarto primero no servía la luz del baño, segundo no cerraba llave del baño y la tercera no servía el control de tv

Friends_and_family Family

8/10

Excellent

08 Oct 2025

Myriam

Bien

6/10

Pleasant

01 Oct 2025

CARLOS

X

Leisure Partner

2/10

Poor

29 Sep 2025

Andres

Nos iban a dar la habitación que no era, la luz del baño no servía, el de mantenimiento nunca llegó.

6/10

Pleasant

23 Sep 2025

Nora

Ok

2/10

Poor

22 Sep 2025

Stephen

$50 per night. You get what you pay for.

Leisure Self

6/10

Pleasant

19 Sep 2025

Adexa

Aceptable

10/10

Exceptional

11 Sep 2025

Carlos

Well, just want to let you all know i really had a great and resting time at your hotel!

Since the very beginning when checking in, through the whole staying, till i checked out!

Great Job to all! Thank you front desk Peter; the cook Irene and also thanks to the housekeeping Personnel!!

I really appreciate it! Looking forward to seeing you soon!!

Have a Great Week!! God Bless You!!!! _:)

Self

10/10

Exceptional

17 Aug 2025

Oscar Eduardo

Good

4/10

Poor

15 Aug 2025

Laura

This hotel had very few of the amenities advertised. NO PHONE IN ROOM, TV Did not work, no hair dryer. And the front desk did not answer numerous calls I got so frustrated I left early. I had 4 pixelated channels on day 2 in the afternoon of my stay.

The a/c was set on 65 and floor was moist. The staff was nice and tried to work with what they were given by what I am sure is a bad management team. Needless to say I took an early flight and fled

Business Self

2/10

Poor

02 Aug 2025

Sofia

Leak above the bed and dirty bed sheets. Bugs. I appreciate them administering a refund and being understanding we could not stay in a room like that

Business_and_leisure Family

8/10

Excellent

31 Jul 2025

Edgar

La tele no funciono

the tv doesn't work

Leisure Family

10/10

Exceptional

18 Jul 2025

luis

Love staying here. Friendly staff

Leisure Partner

2/10

Poor

04 Jul 2025

Jessica

Room was dirty when arrived. Previos soap pieces from previous renter. Soap dish slimmy and dirty.Lock did not lock. Described amenities were not there. Rooms slammed super hard.

Leisure Partner

10/10

Exceptional

03 Jul 2025

Luis

Buen lugar

6/10

Pleasant

29 Jun 2025

roberto

Pool wasnt clean

Self

10/10

Exceptional

21 Jun 2025

martina

Fueron muy amables los encargados , está limpio el cuarto , buena ubicación no es lujoso pero está bien sobretodo el precio

Partner

10/10

Exceptional

19 Jun 2025

Joel

Good

2/10

Poor

11 Jun 2025

Luis

No
Hoy water on shower

10/10

Exceptional

10 Jun 2025

Carlos

Well, let me start by saying that my check in was pretty smooth, thanks to this front desk person named David!
He made it pretty welcoming! Being attentive to whatever issue i might have at room comfort Ness!!

Thumbs up to huim, and also to the breakfast cook Esmeralda; amd finally thumbs up also to the front desk person at my checkout named Ashley!!

I'm looking forward to seeing you guys again soon, God Willing!!

Have a great and very Blessed week!

Blessings to you all, Clarion Inn People!! _:)

Friends_and_family Friends

8/10

Excellent

09 Jun 2025

Adexa

Is good

10/10

Exceptional

09 Jun 2025

Yenni

Breakfast was the best hotel Breakfast I have ever had!!!

Leisure Family_with_children

2/10

Poor

04 Jun 2025

Ric

This place is a dump

Leisure Self

10/10

Exceptional

13 May 2025

Geoff

Very quiet clean

Leisure Self

10/10

Exceptional

13 May 2025

Stephanie

Food

Leisure Family_with_children

6/10

Pleasant

04 May 2025

Reynaldo

Somewhat satisfied.

I slept comfortably. The room was clean for the most part. The trash can in the bedroom area was not emptied. There was a used plastic fork on the table. The floor around the a/c unit was wet. A/C condensation I'm guessing. Staff was friendly.

Self

8/10

Excellent

01 May 2025

Oscar

Check the internet

Everything is good, but the internet is unestable and very slow, and was down every 10 minutes

2/10

Poor

27 Apr 2025

Wayne

The pool and breakfast were okay

Family

4/10

Poor

20 Apr 2025

Verified traveler

Ok stay

It was okay if you are only needing a bed to sleep. The mattress was sunken in the middle so we didn't get much rest with how uncomfortable it was. As well as having the room right next to the exit door, it would wake me up everytime hearing people go out the door. The TV in the room didn't come with a remote to change the channel. When we went to the front desk to ask for an extra remote, we were told Maintenance would show up to the room to help. No one ever came to help. There is no fridge or microwave inside the room which is a bummer considering you pay similar prices to stay at other places that offer those amenities. When I went to use the bathroom after we came in to the room, I noticed hair in the bowl that wasn't mine or my partner's. Will not be coming back. As far as cons, the room at least smelled clean. I did like the hard tile floor.

Partner

4/10

Poor

13 Apr 2025

Georgina

Needs updates, USB ports, furniture updates, better mattresses, more lighting, shades were see through.

Leisure Self

2/10

Poor

07 Apr 2025

Damon

The bed was very uncomfortable and the tv was not working properly and won't be coming back

Business Self

8/10

Excellent

19 Mar 2025

Kim

Restaurant where we had breakfast was a little small, but the staff was friendly and the food was delicious.

Leisure Family

2/10

Poor

17 Mar 2025

Mathew

I have slept in over 1k hotels. This is the worst hotel i ever been. 2 dirty towels, no ac, smelling room, no fridge, no microwave,. Nothing is good about the hotee. Better sleep in your car.

Business Self

6/10

Pleasant

15 Mar 2025

nora

Ok

Leisure Friends

10/10

Exceptional

25 Feb 2025

Melissa

Service is really good

Business Family_with_children

10/10

Exceptional

20 Feb 2025

David

A Great Stay

It was a great experience. As soon as we got to the Front Desk we had a pleasant welcoming. A smiling and friendly face welcomed us and the check in was smooth. Breakfast was really good and abundant.

Partner

2/10

Poor

19 Feb 2025

vincent

Skip This Dump!!

This place should be closed down. The pictures online are very old and the reality of this place is it is lower than a homeless shelter. My flight was delayed so I called and notified the hotel of my pending late arrival. Upon arriving and going to my room, the door was opened and it was apparent that someone had been in the room because the towels and pillows were missing. I immediately returned to the front desk and was denied a new room. I refused to walk without my shoes on in the room and the shower drain was clogged. I visited the front desk four times and requested to be moved and was told they didn’t have any room available. There was a whole in the ceiling and visible mode growing in the room. The next morning, I demanded a refund because I didn’t sleep an ounce in that drug infested place (yes people were hangout smoking drugs in the open) and I have never been so sick from a place. BEWARE!!

Friends_and_family Family

10/10

Exceptional

10 Feb 2025

marco

Good locatiob

Leisure Family

6/10

Pleasant

09 Feb 2025

Matilde

They had to change me to another room. The lamp doesn’t work. And the hair dryer of the room they moved me doesn’t works too. Beds are old.
They don’t have tv Chanel’s. Only the news and one of cartoons

6/10

Pleasant

05 Feb 2025

Cain

Place is a budget hotel and close the center of McAllen.

Leisure Self

2/10

Poor

05 Jan 2025

Jose

I don’t want to know about this place anymore..

Full of bugs we had no choice but to cancel it was not safe for my children, and the knowing that families have children the room had TV but no service property is very old.
No more clarion hotel for us..

Friends_and_family Family

6/10

Pleasant

04 Jan 2025

Carol

The room cost was low. The rooms need a LOT of upgrading. No tissues, toilet paper roll just sitting on counter. Bathroom drain had a lot of stuff stuck down in it…. Toothpaste cap, hair etc. Window shade didn’t work. WiFi didn’t work even with the correct user name and password. When I tried to call, phone didn’t work either. I would not recommend this facility.

Leisure Partner

4/10

Poor

03 Jan 2025

Diana

No fridge no ice machine no iron

Leisure Friends

2/10

Poor

02 Jan 2025

Juan jose

Ghetto af!

The front lobby was nice and clean wonderful worker at front.

It was looking great until we got to our room! We were given room 136 and we quickly noticed that it did NOT have an iron or blow dryer like other hotels have. The beds are not queens but full size. So it’s tight for 2 people per bed.
The main issue was the door had a lot of issue with closing the door which kind of worried us if it was actually secure or not.

Friends_and_family Family

8/10

Excellent

30 Dec 2024

Verified traveler

Need to upgrade mattesses

Beds and pillows are at its ends. Need to replace a while back. I got a room with two beds neither are good. They have the bed with the very very noticeable place where people sleep sunken. the mattress has been worn down. I haven't been able to sleep. :(

Partner

10/10

Exceptional

28 Dec 2024

Adrian

Clean

Leisure Self

10/10

Exceptional

22 Dec 2024

Ramz Reynaldo

Meet my expectations

Family

4/10

Poor

22 Dec 2024

Fernando

Near of action.

Leisure Friends

10/10

Exceptional

21 Dec 2024

Sergio

Night manager friendly staff

Business_and_leisure

2/10

Poor

15 Dec 2024

Teresa

Me and my husband traveled to McAllen for my daughter's graduation however, the Hotel was nothing compared to what we saw in the internet. The room I picked and paid for wasn't available, so they gave us an alternate room, that was dirty and no toiletry at all, no phone, our room was not cleaned the next day, one night there was so much noise going around from when we got to the room til pass one in the morning, yelling, on the halls and running around, kids and adults no respect at all, doors slamming. I called the lobby and spoke to the receptionist, he told me \"oh I know who it is, I'll take care of it\" but nothing happened, My husband had to go to the lobby after I called 3 times to have someone talk to those guest, they stopped after passes 1 in the morning. At check out I exposed my aggravation to the person at the front desk, and the one who came to talk to me was the \"Housekeeper\"! I said I wanted to speak to the manager, and the housekeeper said, \"There's no manager here\"!'

Hotel was nothing like what I saw in the Internet. I understand that price says it all, however, we wanted to give it a shot.
Shopping and dining close by, that was good.

other than that, not recommended.

Business_and_leisure Partner

10/10

Exceptional

29 Nov 2024

Karina

I lo e it

Business_and_leisure Family_with_children

6/10

Pleasant

18 Nov 2024

Melissa

Rooms were not up to par. In comparison to the pictures on file it was totally different in the room. There was rust in the tub on the lamps. There was very little light. The box of the bed was smaller so the mattresses didn’t fit properly each end was bigger and you couldn’t lay in bed we had to bring an air mattress. Not the experience we were expecting for the price we paid. The only thing that was awesome was the air conditioner and the breakfast. The staff was also very friendly.

Leisure Family

10/10

Exceptional

31 Oct 2024

Eduardo

Muy buen lugar

8/10

Excellent

31 Oct 2024

Eduardo

Muy buena opción, cerca de lugares para realizar compras y a muy buen precio.
El único detelle fue que el primer día de estancia no funcionó la TV pero al segundo día la reporte e inmediatamente la repararon

Leisure Family_with_children

10/10

Exceptional

25 Oct 2024

Dalay

Beautiful

10/10

Exceptional

16 Oct 2024

Samuel

Great!

Leisure Family

10/10

Exceptional

04 Oct 2024

Cynthia

Favorite hotel to stay at

2/10

Poor

27 Sep 2024

Evelyn

I usually don’t leave a review, but the stay was so bad it was impossible not to. The hallways are dark and the doors look like they’ve been punched. My room had no lamps. The phone wasn’t plugged in to anything. There was no plug nearby. The tv did not work. The latch on my door would not close. The AC was so loud it was truly impossible to fall asleep. The bed was noisy. Every time I moved it would squeak loudly. It felt unsafe and scary. I had to make a 10 hour drive the next morning with no sleep. I regret staying here.

Business_and_leisure Partner

2/10

Poor

27 Sep 2024

Pauline

This property was not make for a disabled person, second no mini refrigerator or microwave in room. Plus we got the run around where our room was at then walked into our room no toilet papers and or towels they went and told them he man make it seem like we took the stuff. Very rude employees

10/10

Exceptional

19 Sep 2024

Rachel

I love the employees all very nice

Business

4/10

Poor

12 Sep 2024

Alfredo

Hotel is old and smelly. Breakfast was good but ladies serving it had attitude. Wont recommend it at al

10/10

Exceptional

08 Sep 2024

Eduardo

Excellent breakfast meal

4/10

Poor

03 Sep 2024

José

Breakfast

Family

10/10

Exceptional

01 Aug 2024

Oscar

It's perfect

Business_and_leisure

4/10

Poor

28 Jul 2024

Roberto

🙃

Al principio nos asignaron una habitación que estaba ocupada, lo peor es que nuestra llave la programaron y si abrió, había huéspedes en la habitación y si nosotros nos asustamos al abrir la habitación no imagino las personas que estaban descansando. La siguiente habitación que nos asignaron tenía encharcamiento por que el clima tiraba demasiada agua, el baño toda la noche se escucho que tiraba agua y no nos dejaron toallas.

Friends_and_family Family

2/10

Poor

17 Jul 2024

M

We arrived to our room, the room card did not work, had to go back to the desk and get a new one, the couple traveling with us had same thing happen to them. We go to our room, the carpet was ripped in multiple places, we had no lamps in our room, went to desk to inquire why we had no lights in our room, they said they would bring some to our room and never came, we ended up falling asleep. The air condition barely worked ended up waking up multiple times as the room was around 86 degrees. There was also no curtains, just a pull-down blind, and the street lights shined through our window all night., he also had a coffee pot but no coffee, no pot to brew it zip zero nothing. In the morning they stated breakfast would be at 7 am had to wait until 7:35 for breakfast, we walked outside in the daylight and multiple windows to the hotel were broken, the landscaping was poor and the parking lot was dirty. Just stay away from this place just horrible.

Leisure Family

2/10

Poor

09 Jul 2024

Maria Fernanda

Decepciónate

Hotel en general muy sucio, los pisos, baños, la regadera tenía hongo en las esquinas, sin mantenimiento el hotel, no nos dejaban toallas en nuestra habitación y la tele de una de las habitaciones no funcionaba. El personal en general regular

Friends_and_family Family

8/10

Excellent

08 Jul 2024

Verified traveler

Bien Pero le faltó..

Nos hispedamos 4 personas, todo bien en cuanto a la comida incluida, solo para.mejorar deberían dar más de dos barritas de jabón para el baño y dos toallas, no incluyeron lao típicos vasos de platico, ni más cosas ie facilitan la estadía de uso de los baños.

Friends_and_family Family

2/10

Poor

08 Jun 2024

ELIZABETH

Shame on you for booking this type of hotel.

It was such a low quality hotel. No A/C in the lobby, hallway or eating area. There was a very dirty appearance of walls and carpet. After walking upstairs due to NO elevator the key to the door didn’t even work. The door hardware had a gap on the door. It literally looked like a roach Motel. Many people and kids loitered the exterior and hallways. My coworker got the impression there would be bedbugs and so we cancelled and left.

Business

10/10

Exceptional

01 Jun 2024

Oscar

Very good & good breakfast

An excellent option to stay with your family the pool is very nice

Friends_and_family Family

6/10

Pleasant

29 May 2024

Gabrielle

The buthrooms were so dirty and I had to change rooms because the toilet was plugged!

Leisure

10/10

Exceptional

28 May 2024

Ashley

Love it

Business_and_leisure Family_with_children

4/10

Poor

22 May 2024

Verified traveler

It’s an old property. The hallway has been updated but the rooms have not. Things are broken,etc. Is what it is.

Self

4/10

Poor

03 May 2024

Verified traveler

A bad surprise

We stayed here as an emergency measure because our AC went out. We were very disappointed. From the mold in the room that agitated our allergies and asthma to the dirty sheets, it was a bad experience.

Friends_and_family Family

10/10

Exceptional

29 Apr 2024

Enrique

Convenient for the purpose of my trip

Business Self

6/10

Pleasant

24 Apr 2024

Randy

Not great

No frige internet sucked and key didn’t work on back door

Self

2/10

Poor

23 Apr 2024

Martha

Rooms need to be remodel, a/c on my room worked off and on until it finally stopped working, mattresses are uncomfortable, much better to sleep on the floor, the room across mine had plumbing issues so there was water everywhere on the hallway, guest had to movecto a difficult room, as I did where the ac stopped and, good location, good employees but terrible place.

Business Family

4/10

Poor

07 Apr 2024

Dewey Douglas

People complain about stupid stuff.. i understand this is not a 5 star hotel.
But it was extremely run down and extremely noisy. Doors wouldnt stay closed so they flapped in the wind and walls were paper thin. Guess it was because they didnt have any plaster on them hardly.. lol
It was very clean and housekeepers done extremely well..staff was super polite.. just not up to par with the other stuff

Business Self

2/10

Poor

27 Mar 2024

Alma L

Horrible

It’s the worst hotel ever. No Lightning, no power plugs working terrible.

Friends_and_family Family

4/10

Poor

24 Mar 2024

Erasmo

Complete wreck stay

The first hotel room that was assigned was poor with the door lock not working. The second room given to me the bathroom door didn’t shut completely and the television did not work only cause I couldn’t find a rom for that night I would’ve been gone also it seem like they were working on the next floor with loud banging and hammering. Totally a poor stay!

Partner

8/10

Excellent

16 Mar 2024

Joanna

Great house keeping

Leisure Partner