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Springhill Suites Mcallen Convention Center

Mission - TX · United States

1800 South Ware RoadView location

9.0/10Excellent1,001 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.2/109.2
Condition9.0/109.0
Neighborhood10.0/1010.0
Amenities9.0/109.0
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Springhill Suites Mcallen Convention Center

Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 4 mi.

Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. Mingle with other guests at the complimentary reception, held on select days. A complimentary full breakfast is served daily from 6 AM to 9 AM.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in McAllen? This hotel has 300 square feet (28 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).

Make yourself at home in one of the 102 guestrooms featuring refrigerators and microwaves.

Read more about this hotelShow less

With a stay at SpringHill Suites by Marriott McAllen Convention Center in McAllen, you'll be near the airport, within a 15-minute walk of McAllen Performing Arts Center and McAllen Convention Center.

This hotel is 2.1 mi (3.4 km) from La Plaza Mall and 2.3 mi (3.7 km) from 17th Street Entertainment District. Make yourself at home in one of the 102 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in McAllen?

This hotel has 300 square feet (28 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Guests can access their rooms with a mobile device.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Spoken Language

    English

    Spanish

Nearby attractions

Palm View Golf Course 0.9 km / 0.5 mi
Palms Crossing 0.9 km / 0.5 mi
McAllen Performing Arts Center 1.1 km / 0.7 mi
McAllen Convention Center 1.2 km / 0.7 mi
McAllen Nature Center 1.3 km / 0.8 mi
Cinemark Tinseltown USA Mission 2.1 km / 1.3 mi
Cinemark Movies McAllen 6 3.1 km / 1.9 mi
Mission Event Center 3.3 km / 2 mi
South Texas College 3.4 km / 2.1 mi
17th Street Entertainment District 3.5 km / 2.2 mi
La Plaza Mall 3.5 km / 2.2 mi
Cine El Rey Theatre 3.7 km / 2.3 mi
McAllen Heritage Center 4 km / 2.5 mi
Cooper Center for Performing Arts 4.2 km / 2.6 mi
Neuhaus Tower 4.5 km / 2.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 102
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Airport Shuttle
  • Room service
Show 34 more facilities & services
  • Laundry service
  • LaunderetteExtra charge
  • Babysitting service
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • GardenExtra charge
  • Terrace
  • Newspapers
  • Luggage roomExtra charge
  • Dining area
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • Bar
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Hot tubExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Springhill Suites Mcallen Convention Center

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Springhill Suites Mcallen Convention Center

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Springhill Suites Mcallen Convention Center

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    Springhill Suites Mcallen Convention Center

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Springhill Suites Mcallen Convention Center

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Springhill Suites Mcallen Convention Center

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-3

    Photos are not available for this room type.

    Springhill Suites Mcallen Convention Center

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 35 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable13 photos

    Springhill Suites Mcallen Convention Center

    SUITE KING SIZE BED

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Housekeeping
    • Desk
    • Microwave
    • Fridge
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Toiletries
    • Wi-fi
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 35 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable13 photos

    Springhill Suites Mcallen Convention Center

    SUITE TWO QUEEN BEDS

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Wi-fi
    • Desk
    • Housekeeping
    • Cable TV
    • Internet access
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Toiletries
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Springhill Suites Mcallen Convention Center

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Springhill Suites Mcallen Convention Center

9.0
Excellent
1,001 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.0 /10
Neighborhood
10.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
12 Jul 2026
Evelyne
Breakfast was incredibly good
Family_with_children
10/10
Exceptional
09 Jul 2026
Eymi
Lo recomiendo muy buen servicio, muy limpio
Family_with_children
10/10
Exceptional
22 Jun 2026
Florencia
Great experience !The staff was great
Friends_and_family Family
8/10
Excellent
20 Jun 2026
Nydia
Thanks
10/10
Exceptional
21 May 2026
Rodra S
The place was always clean.......staff members were sweeping, dusting, & completing other maintenance issues.
Even being close to the freeway........no noise or traffic to deal with.......use the stop light on the southside of hotel......super easy...!!!
My 1st time @ this location but enjoy the Springhill hotels in other locations.
Same quality and service across the US.....thanks.
Self
10/10
Exceptional
29 Apr 2026
Francisco
Clean room and confortable beds
Friends_and_family Family
10/10
Exceptional
03 Apr 2026
Nadxelii
Very clean and comfortable room. The location is great.
Friends_and_family Family
10/10
Exceptional
02 Feb 2026
ALVARO
Super comfy. Better tha. Embassy
Leisure Family_with_children
10/10
Exceptional
23 Jan 2026
Raul
Add any other food in the braskfast
6/10
Pleasant
19 Jan 2026
Yesenia
Good stuff expected better from pool area jacuzzi was down
10/10
Exceptional
04 Jan 2026
Darvy
Everything was excellent
Friends_and_family Family
10/10
Exceptional
04 Jan 2026
Patricia
The bed was very comfortable, and spacious room.
Leisure Partner
10/10
Exceptional
04 Jan 2026
Jennifer
Everything was great!
10/10
Exceptional
22 Dec 2025
Emily
I recommend this place. The staff are amazing. The room is amazing. It’s clean. I’ve never been to a hotel ever that have such an amazing staff and amazing clean room ,
Friends_and_family Family
10/10
Exceptional
22 Dec 2025
Marlen
Great experience
Business Family_with_children
10/10
Exceptional
21 Dec 2025
Paul
Great stay. Most comfortable bed ever. Very clean great staff.
Friends_and_family Family
8/10
Excellent
17 Dec 2025
Trent
Was able to check in early and the room was great.
10/10
Exceptional
07 Dec 2025
ERIKA
Was perfecto
Leisure Family
10/10
Exceptional
01 Dec 2025
Reynaldo
Great place to stay
2/10
Poor
26 Nov 2025
Victor
Terrible shower no water pressure and the beds are old
6/10
Pleasant
17 Nov 2025
Eduardo
Both elevators was out of order and when we arrived at 6 PM the room wasn’t ready yet.
Friends_and_family Family
10/10
Exceptional
02 Nov 2025
Elvira
Todo excelente
Friends_and_family Friends
6/10
Pleasant
26 Oct 2025
Manuel
Your elevators were out of service we have to take the stairs all the way to 4th. Floor both of them
Partner
10/10
Exceptional
24 Oct 2025
Rodrigo
that was good
Business
10/10
Exceptional
14 Oct 2025
Rebecca
Loved tub in room
4/10
Poor
06 Oct 2025
Nora
The breakfastarea stunk
Business
10/10
Exceptional
21 Sep 2025
Richard
Title: Excellent Service and Comfortable Stay – Minor Hot Tub Hiccup
I had a fantastic weekend at SpringHill Suites by Marriott McAllen this past weekend. From check-in to check-out, the staff was incredibly professional and welcoming – they truly made us feel right at home. The rooms were clean, modern, and spacious, with all the amenities you’d expect from Marriott.
The complimentary breakfast was a standout: fresh, varied, and delicious. The cut of narrow selection? Wait, I think you mean the curated, not-too-overwhelming options – it was perfect for a quick, satisfying start to the day. Highlights included fluffy eggs, crispy bacon, fresh fruit, and strong coffee.
The only minor drawback was the hot tub in the pool area, which was more lukewarm than steamy. It wasn’t a deal-breaker for our stay, but it did leave us hoping for a quick maintenance fix. Overall, this is a solid choice for a comfortable, hassle-free trip to McAllen – I’d return and recommend it to friends!
Rating: 4.5/5
Leisure Family
10/10
Exceptional
14 Aug 2025
HYOJOONG
Very good!!!
Business_and_leisure Family
8/10
Excellent
04 Aug 2025
Adrian
Todo muy bien. Solo la cama algo incomoda pues ya tiene pozo. Después no funcionaba la máquina de hielo y solo hay una.
Friends_and_family Family
10/10
Exceptional
27 Jul 2025
Jose
Great location and clean.
Leisure Partner
10/10
Exceptional
26 Jul 2025
Jose
It’s clean and a good location.
Leisure Partner
10/10
Exceptional
15 Jul 2025
esmeralda
very clean that is very important to customers
Leisure Family
10/10
Exceptional
09 Jul 2025
Verified traveler

Good option

Good experience and comfortable suite and bed
Self
8/10
Excellent
06 Jul 2025
sergio
No ice machines on floors
Leisure Family_with_children
8/10
Excellent
04 Jul 2025
Nathalie
Always pleasant stay
Leisure Family_with_children
10/10
Exceptional
01 Jul 2025
Lizette
The rooms were clean, no issues with parking, easy to find, and a few dining options nearby.
Business Self
10/10
Exceptional
30 Jun 2025
Raymundo

un fin para descansar

una estancia especial, tiene un excelente servicio en todas su áreas, el desayuno muy completo, todo excelentemente limpio, la limpieza de los cuartos fue muy buena, realmente cómodo para ir a descansar después de un dia largo de compras o negocios. Alberca techada climatizada, y cuarto de gi8mnasio completo
Friends_and_family Family
10/10
Exceptional
29 Jun 2025
Matthew
Everything was great we had a good week. A lot of things to shop and eat around the area. Cleaning staff was not friendly and they didn’t clean the trash cans properly in the room. But overall was great.
Business_and_leisure
10/10
Exceptional
24 Jun 2025
Jose
Will definitely be back
Leisure Family
10/10
Exceptional
08 Jun 2025
Frances
Great!!
Friends_and_family Family
10/10
Exceptional
01 Jun 2025
Verified traveler

Confortable Hotel

Es un hotel con habitaciones muy cómodas y lo que nos gusta es que el baño está separado de la regadera así que uno puede estar tranquilo en el baño y otro puede estar bañándose al mismo tiempo.
Friends_and_family Family
2/10
Poor
01 Jun 2025
Lizette
Didnt like the invonvinience of no pool
Family
10/10
Exceptional
21 May 2025
Carlos
Very clean in a nice area of the city
Business Self
10/10
Exceptional
11 May 2025
Agustin
A very comfortable, clean, and cozy hotel, very good location, with an excellent breakfast.\"
Friends_and_family Family
10/10
Exceptional
05 May 2025
Lino
Excelent
Friends_and_family Family
8/10
Excellent
02 May 2025
Kris
Staff was great!
Business Partner
10/10
Exceptional
23 Apr 2025
Diana
Very nice hotel, I will stay there again if I visit McAllen.
10/10
Exceptional
21 Apr 2025
James
This hotel has horrible reviews. Honestly this place was clean. Every review I read was NOT true. From the dining area to our room we never had any issues. I’m very particular with hotels and this one was great! I’d definitely stay again.

Leisure Family_with_children
8/10
Excellent
21 Apr 2025
Laura
Friendly staff.
6/10
Pleasant
20 Apr 2025
Eduardo
I had two rooms, the one in the 4th floor was not so good, the air conditioner didnt work, there was a cockroach between the sheets in the midle of the night, and the bed was not comfy, it looks like a foam bed
Friends_and_family Family
6/10
Pleasant
20 Apr 2025
Wero
Ok
10/10
Exceptional
15 Apr 2025
Jorge

Hotel céntrico y muy cómodo

Camas y almohadas muy cómodas
Clima silencioso
Friends_and_family Family
10/10
Exceptional
03 Apr 2025
Damian

Best Stay Yet !!!

This stay was great the staff made us fell welcome and were super accommodating. They made us aware of the in going renovations but we honestly never heard any noise whatsoever. I definitely recommend this hotel for your next stay in McAllen.
Partner
8/10
Excellent
30 Mar 2025
Monica
Good service
Leisure Family
8/10
Excellent
29 Mar 2025
Robert

Great facility and staff but I can’t stay again.

The facility was clean and well kept and comfortable. The staff was helpful as well. The only thing I take issue with was the 51% sign on the door. I know it might seem silly but that signage is supposed to be reserved for businesses that derive more than 50% of their business from the sale of alcohol and there is no way in hell that place serves that much alcohol. For those of us who carry, it’s a concern. I won’t stay again where I can’t legally carry.
Business
10/10
Exceptional
25 Mar 2025
JOSE FERNANDO

Cambiar las puertas de los baños

Todo magnífico solo cambiaría las puertas de los baños, no hay privacidad
Friends_and_family Family
10/10
Exceptional
22 Mar 2025
Sylvia
The front desk personnel were extremely friendly the day we got there.
Leisure Family_with_children
10/10
Exceptional
21 Mar 2025
Flor
Everything was excellent
2/10
Poor
04 Mar 2025
El
Not heated pool
Business Family
2/10
Poor
26 Feb 2025
Adriana L
The hotel is currently under renovation. They begin their work as early as 8 am and you can't sleep. They also cut the water for periods during the day due to the renovations. We were surprised when we came back to the hotel to get ready for a dinner reservation to find out that the room didn't have water and we couldn't take showers or use the bathroom. Therefore we had to reschedule pir reservation to wait fornthe water to come back.
10/10
Exceptional
06 Jan 2025
Ernesto
Had a wonderful time, will gladly choose this hotel again
2/10
Poor
04 Jan 2025
Víctor
3
8/10
Excellent
29 Dec 2024
Luis Daniel
Everything about this place is great! There's a Country Cracker Barrel literally next door, and it's about less than a mile from the McAllen Convention Center, with shopping and restaurants nearby. What I would highly recommend is for this hotel to please, please, PLEASE make better coffee for the continental breakfast. Thanks!
10/10
Exceptional
28 Dec 2024
Claudio C

Surprisingly good

Surprisingly good. Excellent service. Good value.
Business Self
10/10
Exceptional
27 Dec 2024
Eduardo
Very good
Leisure Partner
10/10
Exceptional
19 Dec 2024
Juan
Good employees. Very friendly
6/10
Pleasant
15 Dec 2024
Raúl
Sadly, the staff in the lobby weren’t kid-friendly… everything was a constant complaint, and I consider us as a family who is always aware of our kids behavior
Leisure Family_with_children
6/10
Pleasant
06 Dec 2024
Daniel
No pool
Business Self
10/10
Exceptional
10 Nov 2024
César Alán

Convenient numbers of beds and well located

The room was comfortable because it has two queens beds and also a sofa bed that works perfectly for our family
Friends_and_family Family
10/10
Exceptional
01 Nov 2024
Robert
Nice hotel
10/10
Exceptional
21 Oct 2024
Iliana
I love the shuttle
Business_and_leisure
8/10
Excellent
25 Sep 2024
Arellys
Good
4/10
Poor
16 Sep 2024
Niddia
I left my iphone charger and a gizmo hanging from the cable. I called right away and they told me the manager will hold it and i went to pick it up, she never came out, she left me waiting and said she didn’t have anything. She sent someone else to tell me. Didn’t even apologize at least. And one of the employees told me she keeps everything that people leave. That is why she never came out.
Leisure Family
10/10
Exceptional
13 Sep 2024
Edith
Amazing ,helpful people
Partner
10/10
Exceptional
07 Sep 2024
Ramón
.
Leisure Family
10/10
Exceptional
30 Aug 2024
Ashley

Quick Stay

It was amazing. I enjoyed my stay with family and the pool was fun. The staff was nice.
Friends_and_family Family
10/10
Exceptional
11 Aug 2024
Ernestina

EXCELLENT LOCATION

Excellent stay
Friends_and_family Family
10/10
Exceptional
10 Aug 2024
Veneranda
Hotel limpio y cómodo
Buen desayuno
Friends_and_family Family
6/10
Pleasant
06 Aug 2024
Marbella
Everything was amazing. We checked in quickly but overall the tv wasn’t working and their wasn’t much to do so we decided to go to the pool.
Leisure Family
10/10
Exceptional
04 Aug 2024
Jorge
Very friendly staff.
The best continental breakfast. Staff was filling food as needed.
Inside pool was nice too.
Thank you again. I will definitely book here again!!
Friends_and_family Family
10/10
Exceptional
03 Aug 2024
Enrique
Good hotel for your stay. Close to airport and freeway.
10/10
Exceptional
31 Jul 2024
JAIME ALBERTO
Location is very good.
Leisure Family
10/10
Exceptional
28 Jul 2024
Fidel Guzman
Honestly I loved it, i went because i had some restaurants to review locally so i got there late so i missed a whole day so i wish they would give a discount. I would come again
Business_and_leisure Family_with_children
8/10
Excellent
24 Jul 2024
RENE

Great value.

Great value. Hostess was very polite.
Partner
2/10
Poor
23 Jul 2024
Jose Guillermo

CheckIn and Check out dissapointment

We traveled with our friends and unfortunately the rooms were not ready at the time of the Check In... and we told Sr Hector (saturday July 20th) that we needed more time for checkout, he said was not problem.. and the day after, the front desk Miss did not have any customer service attitude. She said, we needed to pay, She apply the hotel policy, etc..etc... without any question or interest about our previuos day situation... Definitely, You lost a Customer. We will never go back.
Friends_and_family Family
6/10
Pleasant
22 Jul 2024
Adrian
The sofa bed was completly dirty... with food and chips on it... the lady that is in thw overnight shift had a terrible customer attitude... terrible
10/10
Exceptional
22 Jul 2024
Javier M

Excelente hotel

Excelente hotel. Muy recomendable. Limpio, bonito, bien ubicado. La habitación muy bonita. El trato del personal muy servicial. Mención especial al señor que maneja el transporte de clientes del hotel, un señor super trabajador y muy amable. Se me paso pedirle su nombre. Es un señor mayor y pareciera que tiene 20 años por todo lo que hace en el hotel
Solo un detalle no tienen buen desayuno y no ofrecen a media tarde snacks de merienda. Fuera de ahi excelente hotel. Si volveremos y muy recomendable
Partner
10/10
Exceptional
21 Jul 2024
Armand
It was nice
Leisure Partner
10/10
Exceptional
21 Jul 2024
Jose R
Very clean,great customer service
Leisure Family_with_children
10/10
Exceptional
21 Jul 2024
Rocio
everything was alright but there were only 3 carts to transport shopping to your room, and we never found them on the lobby
Leisure Friends
10/10
Exceptional
08 Jul 2024
Adrian
Great location
Leisure Family
10/10
Exceptional
07 Jul 2024
Verified traveler
Great service , clean , and welcoming .
Partner
2/10
Poor
05 Jul 2024
Marbella
What I didn’t like was that the pool smelled like pee and later that night they had the pool closed now.Next day the pool was closed I had rented out 2 days now I asked for a refund for a day because that’s the reason why I had rented out
Leisure Family
2/10
Poor
04 Jul 2024
Fidel
The Pool was not working 😡😡😡😡
4/10
Poor
30 Jun 2024
Elias

Decent night stay

Hotel was decent. Have a 3 stars bc I needed a hair dryer and the front desk lady told me they didn’t have one and nothing she could do to find me one . Hotel was quiet and comfortable
Friends_and_family Family
10/10
Exceptional
24 Jun 2024
Elmer
Clean
10/10
Exceptional
22 Jun 2024
Antonia
Excellent
Leisure Self
10/10
Exceptional
20 Jun 2024
Diana
Stay was great! The staff was nice and the room was clean. No issues.
Leisure Partner
10/10
Exceptional
10 Jun 2024
Miguel Angel

Super Recomendado

excelente ubicación y muy confortable
Friends_and_family Family
10/10
Exceptional
10 Jun 2024
CESAR A.
Was a good time for a familiy of 5
Friends_and_family Family

Location & surroundings

Springhill Suites Mcallen Convention Center
1800 South Ware Road, Mcallen, United States

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Springhill Suites Mcallen Convention Center

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