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Mcallen Plaza Hotel Suites
McAllen - TX · United States
300 W Expy 83 Mcallen Tx 78501 UsaView location
9.2/10Excellent1,000 Reviews
Cleanliness9.4/10 9.4
Service9.4/10 9.4
Comfort9.4/10 9.4
Condition9.2/10 9.2
Location9.4/10 9.4
Neighborhood9.4/10 9.4
Amenities9.4/10 9.4
See all ratingsPhotos are not available for this hotel yet.
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Mcallen Plaza Hotel Suites
When you stay at McAllen Plaza Hotel & Suites in McAllen, you'll be in a shopping district, within a 5-minute drive of La Plaza Mall and McAllen Convention Center. This hotel is 0.9 mi (1.5 km) from McAllen Medical Center and 1.1 mi (1.7 km) from Rio Grande Regional Hospital.
Stay in one of 168 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services.
Popular amenities
Swimming Pool
Free WiFi
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 36
Pet max weight (per pet) in lb is 80
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 50 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
-
Optional fees
- Pet fee: USD 50 per accommodation, per night
- Service animals are exempt from fees
- Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Rio Grande Regional Hospital
1 km / 0.6 mi
McAllen Medical Center
1.2 km / 0.8 mi
La Plaza Mall
1.3 km / 0.8 mi
Cinemark Movies McAllen 6
1.8 km / 1.1 mi
Fireman's Park
1.8 km / 1.1 mi
Xtreme Lazer Tag
2.2 km / 1.4 mi
Neuhaus Tower
2.2 km / 1.4 mi
McAllen Heritage Center
2.2 km / 1.4 mi
17th Street Entertainment District
2.3 km / 1.4 mi
Quinta Mazatlan
2.3 km / 1.4 mi
Cine El Rey Theatre
2.5 km / 1.6 mi
McAllen Chamber of Commerce
2.6 km / 1.6 mi
Topgolf
3.3 km / 2 mi
Nuevo Santander Gallery
3.4 km / 2.1 mi
Palms Crossing
3.8 km / 2.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Mcallen Plaza Hotel Suites
100
reviews shown
Linda
There was a power outage due to weather conditions. As a result we had no refrigerator, no tv, no central air on our side of the hotel during our two night stay. We did have working lamps.
I would like to thank the staff for being as accommodating as can be, despite the circumstances.
We will be back. Hopefully, the weather will cooperate!
I would like to thank the staff for being as accommodating as can be, despite the circumstances.
We will be back. Hopefully, the weather will cooperate!
Eliacib A.
Check in was bad, staff treated hosts in not a very good mood, he was rude and having to.wait on him, he was just making me wait and very uncurtious!!
Nocona
Place was very nice and clean!
Charley
Don’t book online! Arrived after paying online, I tried to check in. The clerk told me they do not honor online bookings. He then claimed he did not have the reservation. I waited hoping it would appear in the system. After a half hour, he claimed he still did not have the reservation, but also added that they didn’t have anymore kings available anyway. I asked, kings? He replied king rooms, and then explained that I had rented a king room and described my booking in detail. At this point I realized I wasn’t getting a room, really didn’t want one anymore, so, I lied and said, but I ordered a suite. With great confidence he told me that I ordered a king room and again rattled out details about a booking he claimed he didn’t have. I said, but you didn’t get my booking. He then realized I never told him I got a king.Then he just said, I don’t have your room. Then, he smiled a big smile since he caught me in a lie, and told me he was very sure I reserved a king room. He told me I would have to work it out with whoever I booked with online, he had no rooms. It took well over an hour on hold to get Expedia to agree to a refund. I stayed when it was Drury, and it was OK, but looked around while I waited all that time and it seemed much more unkept. Busy night, never did find a room, we had to drive back home. Ruined the weekend.
Maria
We stayed at this location due to its proximity to shopping, restaurants and birding opportunities. Will definitely recommend to others. Our suite was excellent.
Kimberly
Room was very comfortable and clean.
Shane
The property is great. Very nice hotel. Drury Inn corporate staff gotta wonder what they are thinking. Closing Sugarland and Woodlands locations and now McAllen. Leaves Drury only in the Dallas and San Antonio areas. Surprising with how nice the hotels are and the large population and great staff. Going to stop giving my business to them as closing too many locations in East and south TX.
Juan
Nice stay
Juan
All perfect
Ricardo
Jacuzzi issues.
I book a Suite with Jacuzzi, so everything was good except the Jacuzzi that i was excited to use, because once i started to filled it up, it never did since the seal to the water drainage is damage and i couldn't use the Jacuzzi so basically i paid more but i couldnt use the full amenities.
Bradley
Excellent facilities, professional staff, and spacious.
LGJ
Awesome
Verified traveler
Wonderful stay
This is the best hotel we've stayed at in a long time. We travel many times theiugh the year to visit our children and grandchildren. We have to drive far toi see our elderly moms who sometimes are vety ill.
The hotel and our room was clean and the staff was very friendly. We will definitely stay there again when we come to visit our family.
The hotel and our room was clean and the staff was very friendly. We will definitely stay there again when we come to visit our family.
Isela
Nice getaway from home
Excellent service great accommodation my son loved it
Olivia
good sevice
glaucia
Great place and locatikn
Maria
Stay was good. Pool seems outdated. Rooms were outdated as well. The carpet didn’t seem so clean. There was a piece of trash under the bed. Bathtub was not the cleanest looked. Breakfast was good
Norma
Nothing else, it was great.
BLANCA
Breakfast was great!
Joanna
Loved the service. We used the pool and gym and breakfast was great. Our whole family enjoyed our time. Sad we couldn’t check out snack time. We’ll have to plan another stay
Leonardo
Great service friendly personnel!!
Great food excellent drinks on kick back!!
Love it!!
Great food excellent drinks on kick back!!
Love it!!
Victor Manuel
AS always, servc was superb. foos and beversges fine. (Except they keep laching th dark bgels which i like so much. Hopefully they can introduce them again)
Ala
Excellent and excellent service
Magda
I specifically enjoy the happy hour in the evenings.
The fridge in my room was not working.
The fridge in my room was not working.
Elizdelia
Friendly staff
Eliu
It was amazing
Rocio
Free breakfast and kickback hour w 3 drinks(alcohol or not) which is really cool!
Jose
First time staying at the Drury Inn in McAllen and the hotel feels and looks old. The night receptionist rude and an overall a bad stay
Donald
Quiet property, great breakfast and happy hour Clean will stay again
BASILIO
Good hotel
Heather
We loved all the amenities fodd and drink. Staff was so helpful and welcoming.
Dennis
Spent 3 nights and never had room service come to our room. We had to ask for clean towels and wash cloths.
David
Excellent location close to the mall and many restaurants. Liked the happy hour and was great will definitely return
Jackie
Friendly staff! Best hotel I’ve stayed at this year and I travel every week for work!!
William
Expedia sent me an email AND text confirming my reservation. Unfortunately they forgot to notify the hotel. So when I got there it was 10 min of phone calls between expedia and the hotel. There I was with my D in my hand hoping they had availability...
Julie
Disappointed
We were let down with the size of the room and the evening hors d'oeuvre's. I am a celiac so there was very little to choose from. The breakfast was the same. We were disappointed as we have stayed in other Drury 's and things were much better. We were looking towards our visit but don't think we will be back
Caleb
The free supper was a bonus to the already incredible stay, makes it worth the money!
Robert
Great property
This is a very clean, well maintained and comfortable property. Nice hot breakfast and nice early evening buffet. Very friendly staff.
Roger
Great place !!
Amandah
Convenient to grocery store, bed was super comfy, tv channel selection and wifi were good, loved the free popcorn and soda
Evelin
Good looking hotel, clean.
Hannah
It’s was clean and comfortable
ALEJANDRO
Well. It was nice
Jennifer
Very good service my favorite
Jorge
Dirty out side and the room was smelling humity
Joseph
Need to find a new place to call home on the road.
Horrible!!!
ROGER
very nice motel
Trini
What I wanted to bring to people's attention is the size of the bathroom. I had seen other people mention it in reviews but it's not until you get there that you realize the bathroom is extremely limited in size because the door opens inward. As a result of the door opening inward it's almost touches the tub and then to close the door you have the toilet right behind you and unless you're a very thin person that door barely misses rubbing against your body because you're pressed up against the toilet. what we ended up doing was just using the bathroom with the door open which unfortunately was not very pleasant. The dinner in my opinion absolutely sucked. I know it's hotel it failed for me. The hot breakfast was good. The last thing I wanted to bring to the attention of hopefully management reading this was that the drinks offered during happy hour because if they happened to be made with soda the soda was flat which made the whole drink unappealing and the fountain machine for the sodas that was available to guests also needed the correct carbonation because every single soda tasted flat. The staff was quiet and courteous but not exactly customer service oriented. They did the minimum, which in my opinion affects the welcomeness of the hotel. The rooms bedding was clean and I appreciate it that.
Maria Rosa
Everything good at Drury hotel!!
Super clean room, excellent happy hour👍
Anayuth
Good breakfast and snack options, rooms have everything you need
FRANK
Can be better
The room has a coffee pot, but no water for brewing, the bathroom is to small, very tight to go in and out
Roxanna
Property and staff were great for most part. I don’t know if the rooms and property is fumigated but we were there maybe two hours a when realizing my dog was covered in fleas. We had to bathe him immediately. I notified front desk and didn’t much help. I spent the nights pulling fleas off my dog.
Verified traveler
Great hotel
Staff professional, hotel clean, good breakfast.
Juan Antonio Del Rio
The employees are really very good
Melinda Lopez
The suite we stayed in was perfect size for our family.
Michele
The staff were very helpful with dinning suggestions. Our suite room was ok. Smelled musty and was a bit run down
Juan Antonio Del Rio
The personal is very amable, and all time demostrate interest in guest
DEBBIE
Very pleased, dinner and breakfast
Bed was nice, clean comfortable
Sergio
Not cleaning the room
Joseph
Druy equals happiness
The beds were good! The staff was amazing from Joey at the front desk, to the kitchen staff and cleaning crew. Definitely worth the price.
Angela
Our stay was very comfortable
Norma
Wonderful stay
Lisa Y
totally recommended
Jerry
Nice
Rodolfo
Staff was very friendly and helpful.
Samuel
It was great
Patricio
Excelent Service
Very clean
Excelent breakfast !
Very clean
Excelent breakfast !
Katheryn
Great
Brenda
Very nice and pleasant stay, thanks.
Stay was really good, the check in was quick and the rep was super nice and friendly. The rooms was nice and spacious just like I asked for. We had a great stay. It was really cool they have soft drink soda fountain free and fresh popcorn for the guests.
Luis Armando
Regular hotel experience!
Overall it is a good hotel, but should be more clean: we found insects in the bathroom, our room was supposed to be cleaned daily and it wasn’t, we saw a huge cockroach in the breakfast/dinning area and a soda spill wasn’t cleaned for more than a whole day, obviously everything was sticky around it!
Linda
Office and cleaning staff were exceptional! Friendly, efficient and professional.
Mauro
Loved dining and breakfast options. Check- in was fast and easy. Staff super friendly.
Diego
Few but impactful issues,wouldn’t stay there again
It would’ve been fine but the elevator didn’t work and I saw no effort to fix it in the 3 days I was there. Also, the people at the front desk weren’t particularly nice.
During breakfast the place was packed and still they didn’t open certain sections of the dining room.
During breakfast the place was packed and still they didn’t open certain sections of the dining room.
Roger
Alfombra sucia, toallas con olor a humedad, lavabo tapado, pésima señal de internet y sin extractor en el baño.
Eddie
Excellent in all aspects
Brenda
We picked this hotel for the 2 room suite. Ideal for 3 adults - the only issue was the sofa bed….it was very hard and uncomfortable. The king size bed was very comfortable.
Diane
Loved the third floor was just suites - not a lot of traffic on our floor. The food at night wasn’t the greatest but the breakfast was really good and had many options.
Verified traveler
Always nice and comfortable!
Always nice and comfortable!
Jesus Santos
Everything was perfect, checkinn was done early without any problems
Melissa
They charged my card with out my permission
Nikita Montserrat
😍
Verified traveler
What a gem! A find! Staff great, room was clean and comfortable. Free food basically all day and 3 drinks per person per night! Unbelievable! And the people in Texas are the friendliest most down to earth ever!!
Thank you!
Thank you!
Verified traveler
It was Amazing...we travel a lot for select basketball and believe me....we stay at places for this same pice and get NOTHING like we did here...i will always be looking for a Drury from now on....High FIVE to all the staff as well.
Roberto
Nice hotel
Well I’ve stayed here before and like the two bedroom suite so we like staying here every time we travel
David
Won't be staying here next time
Was the Drury housing Migrants for a while? Some of the people staying there gave me that impression. One night, a group started a shouting match that went on for several minutes. I couldn't tell what they were saying, as it was neither in Spanish or English. Another night, I found a guy stripped down and changing in the workout area. For a while, I thought I was staying at Motel 6.
Brandy
Great price & great service!
Everything was clean & staff was super friendly.
Norma
The room was great but i booked on line because it said pet friendly we stayed but we were charged and she is a emotional support dog i will not stay there again
Christie
Good stay in McAllen
Very comfortable bed, clean room. I didnt have a chance to participate in the happy hour. The breakfast was hot and cafeteria quality. Fitness room was adequate. Microwave and fridge in room. Store has beer and wine, which was nice. Wifi didnt work for me. The parking situation is weird as its shared with a strip mall and very packed. Shower/tub combo very no frills, no lotions or extra toiletries. The quality of soap was subpar.
Jennifer
We were trilled to get a late check out! It was very very helpful and made our day and stay a lot more relaxing. It was very very much appreciated. My six year old was able to swim and get fresher up before our late flight.
Verified traveler
The room was very spacious and worked perfectly for our family. It was very clean. Will be looking to book again in the future.
Verified traveler
Bed and pillowd were comfortable. Rolm needed swept and was nit reaññy clean
gabriela
Very clean
YogiTX13
Nice clean and pleasing hotel. Bathroom tissue was not replaced (1/2 roll) but this seems to be the norm now or I am just hitting a streak of bad toilet paper luck? 3 in a row, various brands. Definitely would stay here again.
Jessica
Rocky start
We originally chose a room with kitchen from hotel.com. When we got there the hotel did not have that. They apologize and placed us in a room with no kitchen. The reason they said was they did not have the room was due to covid. They did not open any suites. They still made it comfortable for us.
Maria
all was great except the breakfast on both days was cold eggs, bacon, potatoes and sausage. first time i can say
very poor poor service. would not recommend you eat their
breakfast at these Drury Inn. Compared to San Antonio where i stay on most trips !
very poor poor service. would not recommend you eat their
breakfast at these Drury Inn. Compared to San Antonio where i stay on most trips !
Verified traveler
Nice and clean hotel near restaurants and shopping mall. Free breakfast and afternoon snack. I would visit again.
Verified traveler
The price, two day's before I was booking the same room for $ 88.00 a night. Then jumped to $$ 127.00. Not happy.
Ana
Good get away.
I enjoyed the stay very nice room. Good location friendly employees.
Frances
Everything about it we love this hotel we recommend it to everyone
Location & surroundings
Mcallen Plaza Hotel Suites
300 W Expy 83 Mcallen Tx 78501 Usa, Mcallen, United States
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