Name: Casa De Palmas Trademark Collection by Wyndham
Address: 101 N Main St, Mcallen, 78501, US

10/10

Exceptional

25 Jul 2026

Elvira

Realidad de las cosas no tube una sola queja de la propiedad lindo lugar 💕

6/10

Pleasant

20 Jul 2026

Iris

The hotel itself is in an ideal location. I love the historic charm. The landscaping is just beautiful. Aside from this, the rooms are a bit outdated. They could be refreshed without losing the charm in my opinion. The bed was comfortable but the bedding was just okay. My sister’s room, booked at the same time was very warm. She was unable to reach the front desk and by morning she just decided to deal with it since we were only staying one night. The breakfast buffet was not included with our stay. It was reasonably priced and had a pretty good selection. The attendant was wonderful and very accommodating.

Family_with_children

10/10

Exceptional

17 Jul 2026

Jeff

Older property but a nice place with good amenities in a good part of town.

Self

10/10

Exceptional

15 Jul 2026

sol

The room was nice and the staff friendly.

Family_with_children

10/10

Exceptional

13 Jul 2026

Jose

Great hotel great
Customer
Service

10/10

Exceptional

10 Jul 2026

Angelle

very nice

Business

10/10

Exceptional

09 Jul 2026

Sara

The hotel is beautiful. The pool was really nice.

Family_with_children

2/10

Poor

09 Jul 2026

Felix

Very bad experience first of all needed help with my luggage the guy took forever to find me a luggage cart 2nd I rented the room for the shuttle and I called front desk 1 before I need to be at my event and supposly no driver.. I called 2 before my stay wen I booked it and the day before I got there they said they would drive me with 0.3 Miles omg I could of stayed sum were cheaper with better ammentuies...

Self

10/10

Exceptional

09 Jul 2026

Stacey

Good

8/10

Excellent

08 Jul 2026

Katherine

Love staying here for the energy and the location. The building is historic, well maintained, and has a resort feature even in the middle of downtown McAllen. I love getting a room with a poolside balcony so that I can wake up to the fountain in the courtyard and listen to the palm trees in the wind.
Breakfast is, generally speaking, a regular situation but I recommend going across the street to Nerve or down the street to Staccato for coffee. At night there's Roosevelts or Nopalito's all within walking distance to go enjoy.
The staff is always amiable and helpful, and the rooms are comfy and familiar. I come back to this hotel time and time again.

Self

10/10

Exceptional

06 Jul 2026

Rojelio

Pool was fantastic for cooling off on a very hot day and the property was festive and fun! Had a great stay!

Partner

8/10

Excellent

06 Jul 2026

Domingo

The room was clean except for 1 cockroach found in the bathroom.

Partner

10/10

Exceptional

05 Jul 2026

Ed

Would definitely stay again, very clean facilities

10/10

Exceptional

05 Jul 2026

Justin

My wife most liked the uniqueness of the hotel... it was not a cookie cutter hotel and gave the feel like you were somewhere else, in a tropical paradise somewhere.

Partner

10/10

Exceptional

02 Jul 2026

Chays

All around great experience from start to finish! From check in to check out the staff was very friendly and welcoming. The beds were so comfortable & the whole property was very clean. Really convenient location to everything in the area as well! Plan to be back, for sure!

Self

10/10

Exceptional

01 Jul 2026

Stephen

Best bet for a central location and a very friendly staff.

Self

10/10

Exceptional

01 Jul 2026

RICHARD

This place was really nice. And I couldn't believe how affordable. I got a king bed couch with a pullout mattress and that could easily fit the whole family. The pool area was beautiful and well kept. Parking lot was nice and I was able to park near my room. 10/10 definitely coming here again when I visit McAllen.

Friends

8/10

Excellent

30 Jun 2026

Lisa

Very nice property that I visited for the first time for a family funeral. The only thing I did not like was the way doors slammed shut when someone would leave their room’s. Other than that everything including staff was great!

Self

10/10

Exceptional

29 Jun 2026

Sylvia

Clean room

Self

4/10

Poor

28 Jun 2026

Jacquelin

Food wasn’t great but the room was clean. Pool was fun.

Partner

10/10

Exceptional

28 Jun 2026

Mary

Stay was nice and relaxing...

Family

10/10

Exceptional

22 Jun 2026

Heaven

This is one of my favorite places to stay in in McAllen!

8/10

Excellent

15 Jun 2026

Iris

.

Partner

10/10

Exceptional

14 Jun 2026

Maria G

Very clean and comfortable

10/10

Exceptional

13 Jun 2026

William Reed

Loved the trees.

Self

4/10

Poor

09 Jun 2026

Xavier

I was again not informed on checkin that housekeeping would not be provided unless requested at checkin. This also happened on my last stay. This is unacceptable , I do not want any excuses again, or same as last time with no resolutions.

2/10

Poor

07 Jun 2026

juan

El cuarto muy viejo y la puerta del baño no cierra terrible experiencia nunca más me Hospedo allí

Partner

8/10

Excellent

05 Jun 2026

Joaquin

The location is excellent, staff was outstanding, and my room was clean/cold

Self

10/10

Exceptional

05 Jun 2026

Hermelinda

Staff was courteous and extremely accommodating. Food was excellent, true taste if south Texas. Balcony views were great.

Friends

6/10

Pleasant

03 Jun 2026

George

The hotel has charm as a historical building. The room was decent but lacked any historical quality that could have made the stay feel special. The carpet is old and dirty and the bathroom floor was also in need of an update. The shower had low pressure and the tub and walls gave the impression that they hadn’t been cleaned in a while.

Self

10/10

Exceptional

01 Jun 2026

Vanessa

Pool hours are great

Family_with_children

10/10

Exceptional

01 Jun 2026

Cesar Ramiro Haro

Great stay

Partner

10/10

Exceptional

01 Jun 2026

Antonio

I had an outstanding experience during my stay. From the moment I arrived, the staff was friendly, professional, and genuinely welcoming. The check-in process was smooth, the property was clean and well maintained, and the room was comfortable, quiet, and exactly what I needed.

What stood out most was the level of service. Everyone I interacted with made me feel taken care of, and it is clear this hotel takes pride in creating a great guest experience. The location was convenient, the amenities were solid, and the overall atmosphere made the stay easy and enjoyable.

I would absolutely stay here again and would recommend this hotel to anyone looking for a clean, comfortable, and well-run place with excellent customer service.

10/10

Exceptional

31 May 2026

Chris

I travel once a month or so to visit family in the Rio Grande Valley, and I will be staying at Casa de Palmas exclusively from now on. This historic hotel is absolutely beautiful and fully modernized and updated. The courtyards and pool area are beautifully landscaped and well-maintained. I had a room on the second floor with a balcony overlooking the pool courtyard. It was peaceful and idyllic. Also, I appreciate that there is a parking garage - it gets pretty hot in the RGV, and my car was in the shade the entire time. I WILL be back! LOVE IT!

Self

10/10

Exceptional

31 May 2026

Claudia

Nice and clean room

Friends

10/10

Exceptional

31 May 2026

Rojelio

A much improved overall visit from the last time I was there. From the front desk welcome, to questions answered over the phone, to great conversations with the Bartender, Casa de Palmas has really stepped up to be a world-class hotel. I loved my stay and will return soon!

Self

10/10

Exceptional

28 May 2026

Jay

Beautiful property with great history.

6/10

Pleasant

27 May 2026

Zeneth

The level of cleanliness was not what I expected (bathroom and all carpets were in need of better cleaning). The hotel itself is pleasing, but in need of a update (carpets, bathrooms and showers etc). Stayed here to use the pool and that outdoor area is comfortable.

Friends_and_family Family

10/10

Exceptional

26 May 2026

giancarlo

The bed was sooooo comfy. I really enjoyed my stay here.

Self

6/10

Pleasant

25 May 2026

Verified traveler

The hotel needs more cleaning

Family_with_children

10/10

Exceptional

24 May 2026

Elizandra

Cleanness a thumbs up! Staff was so friendly….

Beautiful hotel!!!!!

Self

10/10

Exceptional

21 May 2026

Americo Francisco

The staff were truly amazing and went far beyond what was expected to make sure my stay was as comfortable and enjoyable as possible. Everyone was incredibly kind, professional, and attentive throughout my visit. Their level of customer service and hospitality really stood out and made me feel genuinely welcomed. Experiences like this are what make a hotel memorable, and I would gladly stay here again.

Family

10/10

Exceptional

18 May 2026

Catherine

What a unique little gem in McAllen. Very pretty

Partner

10/10

Exceptional

09 May 2026

Amy

Beautiful hotel

Family

10/10

Exceptional

06 May 2026

Jason Paul

Skip

Business

10/10

Exceptional

05 May 2026

Audra

The housekeeping staff was incredibly polite and welcoming. It was very nice to be able to walk out of my room and go straight to the pool. There was also a market with food trucks about 100 ft from the hotel. Very nice.

Family_with_children

10/10

Exceptional

05 May 2026

Nicholas

Beautiful hotel

8/10

Excellent

01 May 2026

Barbara

It’s always a beautiful place to stay

10/10

Exceptional

30 Apr 2026

JoAnn

Excellent customer service

10/10

Exceptional

27 Apr 2026

Tina

Nice hotel. Would stay here again.

4/10

Poor

26 Apr 2026

Marshall

Rooms are depicted smaller than the photos so be prepared to make arrangements. No amenities in the rooms whatsoever. Expedia said there was free breakfast included but when I checked in they said breakfast was NOT included and had to pay in order to access it? Overall its a good place well maintained just for the price and location of it I could have easily gotten one further.

Partner

10/10

Exceptional

26 Apr 2026

Serafin

Good

8/10

Excellent

26 Apr 2026

Mary Anne

We had poor water pressure in sink and shower. Room was not cleaned, advised that we need to let the front desk know if we need room cleaned everyday. Ordered clean towels, since room was not cleaned and was advised that as soon as driver would come back from the airport that they would bring towels. Never did get any clean towels for the morning. Our room was great with a balcony overlooking the courtyard. We were able to sit outside and enjoy the rain. Will definitely stay here again.

Partner

10/10

Exceptional

26 Apr 2026

Esmeralda

A very comfy hotel the staff had very nice hospitality skills. I will definitely return.

Partner

10/10

Exceptional

19 Apr 2026

Stephanie

Great stay. Nice staff. Will book again

Partner

10/10

Exceptional

19 Apr 2026

Cecilia

Housekeeping was excellent!

Self

10/10

Exceptional

19 Apr 2026

Arisbeyde

Good

8/10

Excellent

19 Apr 2026

Jose Maria

Cuartos muy pequeñitos y biejos

Self

4/10

Poor

14 Apr 2026

Virginia

The room was noisy. Very noisy. Both nights I was disturbed by my neighbors at 2am. Then an alarm went off at 4 am both nights for an extended time. The staff is wonderful. But I won’t be staying here again.

10/10

Exceptional

13 Apr 2026

Lynn

Courtyard rooms are quieter and have a lovely view of the pool

Self

10/10

Exceptional

09 Apr 2026

Anthony D

Awesome Boutique Hotel. Very nostalgic.

Partner

10/10

Exceptional

09 Apr 2026

Andrea

Although an older property, this is.a.hidden gem!

Partner

6/10

Pleasant

02 Apr 2026

roberto

very cute hotel but they only had a small soap (no shampoo/cond). The toilet was leaking and got stuck and the tub was backed up. had to call maintenance twice but they did repair it same day. wouldnt stay there again.

Family_with_children

10/10

Exceptional

01 Apr 2026

Jessica

Clean room awesome employees

Friends

8/10

Excellent

30 Mar 2026

John

The king size bed was, I assume, overly used and lumpy. My sleep was disturbed by my having to find a comfortable position. This is my only unfavorable thought.

Self

10/10

Exceptional

27 Mar 2026

Barbara

Absolutely loved staying here! The staff was wonderful! It was a clean, beautiful, and safe place to stay. The food was wonderful and the room was comfortable.

Self

10/10

Exceptional

27 Mar 2026

Evan

Beautiful property and welcoming rooms. Helpful and kind staff.

Self

6/10

Pleasant

27 Mar 2026

Shannon

The room Air Conditioning was very poor. Everything else was Ok.

Self

10/10

Exceptional

26 Mar 2026

Stephen

Such an amazing beautiful hotel

Family_with_children

10/10

Exceptional

24 Mar 2026

Theresa

This hotel was lovely. Southern charm and totally feels like vacation. The pool area with fountain was wonderful. The front patio with strung lights and comfortable seating was great for morning or evening cocktails and conversation. Loved our balcony overlooking the pool area. Bar had great drink options and friendly environment. Front desk staff were kind and helpful. Would definitely stay again!

Friends_and_family Family

2/10

Poor

24 Mar 2026

Christine

I’ve never been great at standing up for myself, so baby step instructions on how to do this is greatly appreciated.

I just spent two nights in a “smoke-free” hotel and the stench was in the room. The curtains didn’t close correctly and the door was incredibly hard to open and close , which was not an huge issue, however allowed lights to shine in the room all night. The fan sounded like I was in a boiler room, the pillows smelled moldy, the tub didn’t drain correctly and there was a brown dribble down the entire front of the toilet (suggesting that the top was cleaned, but no one paid attention to the rest of the . My key stopped working a few times, I am not sure if that is my fault or not. I barely slept because of the stench and felt sick when I woke up. My daughter had a small amount of blood from her cycle on the bed. I asked if we could get a flat sheet and was reminded that they only change sheets every other day. I felt like I had to beg more than one staff. I cleaned them myself. They do ever place the sheets later. I believe this is what bothered be the most because my daughter was present and embarrassed about the situation. They did not bring towels at all. The pool was freezing and that is what upset me a lot. I specifically called multiple times to make sure it was heated. I believe I should have a partial refund. Some really nice staff though, especially the guy checking us in.

Friends_and_family Family

8/10

Excellent

20 Mar 2026

Leobardo

Great location and friendly staff.

Family

4/10

Poor

19 Mar 2026

Olaguibel

Poor costumer service, careless building, uncomfotable bed, extremely reduce bathroom.

Partner

6/10

Pleasant

17 Mar 2026

Crystal

Hotel is dated and needs an upgrade. Lady at front desk was not helpful.

Partner

10/10

Exceptional

15 Mar 2026

Lyssette

The staff was very nice and helpful. I brought up concerns about stays on my pillows which the hotel staff switched out pretty quickly. Breakfast is not included with the stay. You’ll get a breakfast voucher if you choose to eat there, which I wish I would’ve been told at check in and not when I had a plate in my hand trying to serve my small child.

Family_with_children

10/10

Exceptional

15 Mar 2026

Elizabeth

I absolutely love this place. Even as a quick get away in my city,it is so nice. Peaceful, quiet and even though it is much older, it is charming. I went on a solo get away to have a breather and full nights rest.

10/10

Exceptional

15 Mar 2026

Hutch

Truly a beautiful property, my favorite place to stay in McAllen!

10/10

Exceptional

14 Mar 2026

Abel

The staff here is fantastic! From the manager to Erik the bartender. Service is top notch. The property does need some updating or even maybe just some swapping out of carpeting.
However it is so convenient to stay here and even with it's current state it's a beautiful property.

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Henry

Loved the pool

Partner

10/10

Exceptional

11 Mar 2026

Adrian

Great

10/10

Exceptional

10 Mar 2026

Ricardo

Very charming hotel. Closed to many stores and restaurants.

Friends_and_family Family

10/10

Exceptional

06 Mar 2026

Linda

This is a hotel that was built in 1919. It is very old and has been beautifully updated and care for. I really enjoyed my stay at this beautiful place near the downtown area of McAllen. The staff were all excellent and very helpful.

Self

8/10

Excellent

04 Mar 2026

Lorrine

The pool was nice and situated in the center of the property with nice seating. The gym was very tiny, didnt use the equipment but did look in. The room I stayed in was spacious and clean, though the restroom was a bit small.

Partner

10/10

Exceptional

03 Mar 2026

Aida Carolina Duran-De La

Excellent location and very quiet room

Partner

10/10

Exceptional

01 Mar 2026

Christopher L

Yes, room was very clear, staffed were excellent and friendly.

10/10

Exceptional

25 Feb 2026

Donna

Nice place, has it all, bar , restaurant, parking garage, overall great place to sray

Partner

10/10

Exceptional

25 Feb 2026

Ambrosia

Very Beautiful Property! History at it's finest! We had a wonderful 2 night stay. Clean and comfortable.

Partner

8/10

Excellent

22 Feb 2026

Belinda

Card keys did not work and hated leaving luggage in hallway & having to find my way back to lobby thru maze of hallways to get working card keys. The complimentary breakfast made up for frustration.
Ac did not work, but since night was cool, we did not bother to report it.
I love the architecture of the hotel & history but it does not some updates in rooms.

Partner

10/10

Exceptional

21 Feb 2026

Judith

Beautiful hotel with lots of charm

8/10

Excellent

20 Feb 2026

Inri

The place is gorgeous but the rooms are a bit small.

6/10

Pleasant

15 Feb 2026

Robert

Young man at check in was outstanding.

My wife and I both did NOT have hot water in the shower. Not acceptable.

Leisure Friends

10/10

Exceptional

09 Feb 2026

Lisa

Yes the room was spotless staff very nice and the hotel is beautiful!

2/10

Poor

08 Feb 2026

Jonathan

I requested a patio and a roll in shower and I initially got placed on a normal room. After realizing I asked the front desk gentleman in which he a very positive attitude and got me a patio room but with no roll in shower as I had prepaid for. The gentleman was very apologetic and looks like Expedia did not communicate specifics on the prepaid room. I have a medical condition and my wife, had trouble when it came to take a shower. Expedia please fix your communication with the hotel l. The staff was great no complains on their end whatsoever.

Leisure Partner

10/10

Exceptional

08 Feb 2026

Hutch

Love staying here, excellent bar staff too!

10/10

Exceptional

06 Feb 2026

Doreen

Clean room. Everything worked well. Location was walkable to coffee shops for Breakfast. Parking included. Lots of nice character in the old building. Great balcony overlooking the pool!

Leisure Family

8/10

Excellent

06 Feb 2026

Andrew

Really cool vibes. The bartender Eric was incredible! Buffet breakfast was pretty good.

Business

8/10

Excellent

03 Feb 2026

Katherine

Staff was courteous, room was clean, but there were a couple of events on that seemed to crowd the hotel. The bar was closed, and I stayed on the older side of the hotel which was not as nice

Leisure Self

6/10

Pleasant

29 Jan 2026

Stephanie

It was ok.

8/10

Excellent

28 Jan 2026

Shyon

Room was clean and

8/10

Excellent

25 Jan 2026

gilberto

This was my first time staying there and I will be back. I stayed in room 254 and the AC worked great. I didn’t use the bar/swimming pool or restaurant. It was a quick check in and Iris was very hospitable.

Self