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Home2 Suites By Hilton San Juan

McAllen - TX · United States

1003 E Carroll RdView location

9.6/10Excellent737 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.6/109.6
Condition9.8/109.8
Amenities9.8/109.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Home2 Suites By Hilton San Juan

Near the airport in the Rio Grande ValleyWe’re located in the Rio Grande Valley, minutes from Alamo Nature Park and local restaurants. Basilica of Our Lady of San Juan Del Valle - National Shrine is two miles away. La Plaza Mall and McAllen International Airport are within nine miles.

Zoologico De Reynosa is less than an hour drive. Enjoy our 24-hour fitness center and heated outdoor pool.

Read more about this hotelShow less

When you stay at Home2 Suites By Hilton San Juan in San Juan, you'll be in a shopping district, within a 15-minute drive of La Plaza Mall and McAllen Convention Center.

This hotel is 1.5 mi (2.4 km) from Basilica of Our Lady of San Juan del Valle and 3.3 mi (5.3 km) from Smitty's Juke Box Museum. Stay in one of 101 guestrooms featuring Smart televisions. Cable television is provided for your entertainment. Bathrooms with shower/tub combinations are provided.

Conveniences include coffee/tea makers, and housekeeping is provided daily. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Special Instructions
    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 50 per pet, per stay (maximum USD 75 per stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Basilica of Our Lady of San Juan del Valle 2.7 km / 1.6 mi
Smitty's Juke Box Museum 5.3 km / 3.3 mi
Pharr Convention Center 7.4 km / 4.6 mi
Cinemark Pharr Town Center 8.3 km / 5.1 mi
Topgolf 9 km / 5.6 mi
Fireman's Park 10.4 km / 6.5 mi
Xtreme Lazer Tag 10.7 km / 6.6 mi
Nuevo Santander Gallery 11.1 km / 6.9 mi
Rio Grande Regional Hospital 11.2 km / 7 mi
McAllen Medical Center 11.4 km / 7.1 mi
McAllen Chamber of Commerce 11.4 km / 7.1 mi
Neuhaus Tower 11.5 km / 7.1 mi
Los Lagos Golf Course 12.1 km / 7.5 mi
Bert Ogden Arena 12.2 km / 7.6 mi
Cinemark Hollywood USA McAllen North 12.3 km / 7.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 101
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Gym
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q

    Photos are not available for this room type.

    Home2 Suites By Hilton San Juan

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 10 m²SUI.H6-1
    SUITE AccessiblePhoto unavailable10 photos

    Home2 Suites By Hilton San Juan

    SUITE Accessible

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 10 m²STU.KG-2
    STUDIO KING SIZE BEDPhoto unavailable8 photos

    Home2 Suites By Hilton San Juan

    STUDIO KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-2

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Home2 Suites By Hilton San Juan

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 1 Bedroom • 10 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable9 photos

    Home2 Suites By Hilton San Juan

    SUITE Accessible KING SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Home2 Suites By Hilton San Juan

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 2 Bedrooms • 10 m²STU.2Q-1
    STUDIO TWO QUEEN BEDSPhoto unavailable12 photos

    Home2 Suites By Hilton San Juan

    STUDIO TWO QUEEN BEDS

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    2
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Home2 Suites By Hilton San Juan

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 10 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable8 photos

    Home2 Suites By Hilton San Juan

    SUITE KING BED ONE BEDROOM

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Home2 Suites By Hilton San Juan

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 10 m²STU.KG-1
    STUDIO KING SIZE BEDPhoto unavailable8 photos

    Home2 Suites By Hilton San Juan

    STUDIO KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 10 m²STU.H6-1
    STUDIO AccessiblePhoto unavailable12 photos

    Home2 Suites By Hilton San Juan

    STUDIO Accessible

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Home2 Suites By Hilton San Juan

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Home2 Suites By Hilton San Juan

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BED • 1 Bedroom • 10 m²STU.H6-KG
    STUDIO Accessible KING SIZE BEDPhoto unavailable8 photos

    Home2 Suites By Hilton San Juan

    STUDIO Accessible KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 10 m²SUI.H6-2
    SUITE AccessiblePhoto unavailable8 photos

    Home2 Suites By Hilton San Juan

    SUITE Accessible

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 2 Bedrooms • 10 m²STU.H6-3
    STUDIO AccessiblePhoto unavailable12 photos

    Home2 Suites By Hilton San Juan

    STUDIO Accessible

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    2
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-3

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen Beds • 2 Bedrooms • 10 m²STU.H6-2Q
    STUDIO Accessible-Two Queen BedsPhoto unavailable11 photos

    Home2 Suites By Hilton San Juan

    STUDIO Accessible-Two Queen Beds

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    2
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Home2 Suites By Hilton San Juan

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Home2 Suites By Hilton San Juan

9.6
Excellent
737 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.8 /10
Amenities
9.8 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Latasha
Clean rooms, friendly staff, and easy parking. Everything was exactly what we needed for our trip. We'd stay here again.
10/10
Exceptional
27 Jul 2026
Nathan
Everything was great—the room was clean, and the staff were friendly and courteous.

However, on the day I was scheduled to check in, I was stranded in Houston due to Tropical Storm Bertha. At approximately 5:04 PM, I called the hotel to let them know that I would be arriving the following day. The employee who answered the phone asked for my first and last name and even had me spell my last name to ensure she had the correct reservation. She assured me that she would inform her manager of the change.

Unfortunately, that information was not passed along, and my reservation was marked as a no-show. Fortunately, two wonderful staff members were able to honor the remainder of my booking and assist me with checking in on Friday. I greatly appreciate their professionalism and willingness to help resolve the situation.
10/10
Exceptional
14 Jul 2026
stephanie
The staff were very nice. Room was very clean. And had fun in the pool.
Family_with_children
10/10
Exceptional
14 Jul 2026
Raul
Very clean
Family
10/10
Exceptional
14 Jul 2026
Jose
Hotel is well maintained. The staff is friendly and rooms were clean.
10/10
Exceptional
12 Jul 2026
vanessa
Location was clean and located to a lot of places to eat and visit
Family
10/10
Exceptional
06 Jul 2026
Ronald
everything top notch...............................................
Partner
10/10
Exceptional
03 Jul 2026
Sarai
We really enjoyed our stay! The rooms were clean , spacious, and beds were comfortable. Staff was friendly and attentive . Will be booking here again next time we’re in town.
Family_with_children
10/10
Exceptional
30 Jun 2026
Elle
The property outside was very chic and inviting. The inside was very clean and nice. The staff was very courteous and welcoming. Our room was spacious and comfortable. We really enjoyed our stay and will definitely use again if needed.
Family
10/10
Exceptional
26 Jun 2026
Kelsey
Great experience Pedro was the best
10/10
Exceptional
26 Jun 2026
Rudy
Family vacation was a blast. Kids loved the hotel. Food was amazing. Hotel was super and beyond helpful. Very clean. Super friendly. Definitely coming back next year. Booking very soon to hold my spot
Friends_and_family Family
10/10
Exceptional
23 Jun 2026
Leah
This home to suites is the best..I'll be booking this hotel next time on our travels every time we come...thanks to the hard working staff..good customer service also.....thank you...
Family_with_children
10/10
Exceptional
17 Jun 2026
Roberto
Itstodo esta perfecto desayuno delicioso y variado. Alberca limpia habitaciones hermosas
Friends_and_family Family
10/10
Exceptional
16 Jun 2026
PAT
All of the staff was very helpful and polite. Only wish part of outside was covered when it rains. Great place to stay
Family
8/10
Excellent
15 Jun 2026
Jessica
Hotel is amazing my only concern was since it's pet friendly, my room pillows smelled like dog and there was a wet mark on the carpet and I'm thinking maybe a pet had an accident?
Friends_and_family Family
10/10
Exceptional
07 Jun 2026
Haley
Super friendly staff and helpful!! Clean and good service.
10/10
Exceptional
07 Jun 2026
Keeshaun
Excellent place to stay—comfortable beds, nice amenities and it’s close to WALMART !
Friends
10/10
Exceptional
07 Jun 2026
Valerie
We really enjoyed our stay and plan to stay here again!
Family_with_children
10/10
Exceptional
06 Jun 2026
Fernando
good hotel
10/10
Exceptional
25 May 2026
Leticia
Room was large and clean.
Partner
10/10
Exceptional
25 May 2026
Robert Joseph
I had a wonderful stay at this hotel. The room was clean, comfortable, and well maintained. The staff was very friendly and helpful throughout my visit, making the experience even better. The location was convenient, and the overall atmosphere was relaxing and welcoming. I really enjoyed my time here and would definitely stay again in the future. Highly recommended!
Self
10/10
Exceptional
20 May 2026
Anthony
Very large room with lots of storage space, a desk and chair, plus a full kitchen (fridge/freezer, microwave, dishwasher, sink with garbage disposal). The front desk (Cassey) was very responsive and helpful and printed a form that I needed last minute. Had the breakfast one morning at 6:30AM and it was clean, orderly, and well stocked with food. It was a great value and has me considering Hilton2 Suites in other locations around the US.
Partner
10/10
Exceptional
15 May 2026
Blanca
We love this hotel - the staff is always friendly and helpful and the hotel is very clean!

There are so many restaurants around (walking distance) to choose from.
Partner
10/10
Exceptional
13 May 2026
Orlando
good
Friends_and_family Family
10/10
Exceptional
11 May 2026
oscar
Clean room, good staff
6/10
Pleasant
10 May 2026
John
They transferred my booking to another Home2 down the road without calling or communicating with me. When I got to that hotel that said that the clerk at the first hotel was wrong and sent the wrong person. It was a cluster.
Partner
10/10
Exceptional
09 May 2026
Michael
Love staying here for business, rooms are cleaned, staff is great.
Self
10/10
Exceptional
05 May 2026
Nicholas
Wonderful location, stay and staff.
Self
10/10
Exceptional
05 May 2026
carlos
Muy buena atención por parte del Staff, las habitaciones muy amplias y comodas, el.baño muy limpio y amplio, todo, habitacion sin ruidos, la cama muy comoda y las almohadas muy suaves, libre de olores, el desayuno tipo americano muy completo. Regresaré la próxima vez.
Friends_and_family Family
10/10
Exceptional
02 May 2026
Diana
Clean rooms, really good breakfast.
Self
10/10
Exceptional
26 Apr 2026
Ana
The staff was very nice and welcoming! The lobby was very clean and the suite was equipped with everything! The beds were very comfortable!
I will definitely stay here again!
Pet
10/10
Exceptional
11 Apr 2026
Michelle
The breakfast was good and fresh , unfortunately didn’t get to use the pool .. looked cleaned had sitting around the pool
Family_with_children
10/10
Exceptional
10 Apr 2026
Juanita
I enjoyed my stay close to stores and flea market.
Friends_and_family Friends
10/10
Exceptional
10 Apr 2026
sergio
Great place to stay and great breakfast and happy hour with great free beer and great hot dogs
Family
10/10
Exceptional
08 Apr 2026
Pedro h
Clean room, bbq pit.
Friends_and_family Family
8/10
Excellent
06 Apr 2026
Martha
Good
Friends_and_family Friends
10/10
Exceptional
06 Apr 2026
Carlos
I don’t travel with pets
But the room smelled like dog piss , cleaned but pissed

So I wonder if we could choose a non pet friendly room next time , as we did with non smoking rooms in the past
Friends_and_family Family
10/10
Exceptional
05 Apr 2026
Kimberly
Pet friendly. Melanie the General manager is bomb. She is why we keep coming back to this location.
Pet
6/10
Pleasant
05 Apr 2026
Norma
The a/c was not working properly and my room was hot.
Partner
10/10
Exceptional
05 Apr 2026
Jose
Clean
Family_with_children
10/10
Exceptional
20 Mar 2026
Audrey
Good place. New. Very well kept.
10/10
Exceptional
15 Mar 2026
Robert
Room was very nice and clean. The shower base was cracked we told someone and they took a picture. Staff was awesome, the girls at the desk were very friendly.Breakfast has a lot of options but the warmer didn’t keep the food hot. Pool was nice. The outdoor fireplace was nice to have as it was chilly a couple nights.
10/10
Exceptional
13 Mar 2026
Gonzalo
Nice and clean
Partner
6/10
Pleasant
10 Mar 2026
Sylvia
I arrived for check-in around 6:30 p.m. on Friday March 6. There was no one at the front desk so I waited a couple minutes. I rang the bell and still nothing. The maintenance man walked by and called someone on his walkie talkie and told me someone would help me soon. I waited a few more minutes and still nothing. I rang the bell many times and finally a young man came up from behind the door in the front desk area. He looked half asleep. Overall I waited about ten to twelve minutes before anyone helped me check in. Later when I went back downstairs I noticed another customer had the same problem with waiting to check in. I believe that young man was either sleeping or distracted with something else in the back room. Poor customer service.
10/10
Exceptional
09 Mar 2026
Emmanuel
From the moment you arrive to the moment you leave it is an outstanding experience. I can genuinely say I love staying at this hotel every time I’m in town. The pool area is awesome as well the lobby area is modernly decorated and the service is fantastic.
Friends_and_family Family
8/10
Excellent
08 Mar 2026
Jose
Great out door pool with grill on the side. Breakfast was amazing and service was delightful. Great place overall!
Family_with_children
10/10
Exceptional
08 Mar 2026
Alfredo
Clean, spacious, new
Self
10/10
Exceptional
08 Mar 2026
THUY
I did not have a chance to use the pool or gym, but it was a nice stay. We even have a surprise happy hour
Family
10/10
Exceptional
08 Mar 2026
Gina
The entire experience was great.
Partner
10/10
Exceptional
04 Mar 2026
Nicholas
Excellent!
Self
10/10
Exceptional
01 Mar 2026
David
just and excellent experience; clean, well maintained, excellent efficient staff.
Self
10/10
Exceptional
01 Mar 2026
Ron
Everything was great! Enjoyed happy hour! Breakfast was very enjoyable!
Partner
10/10
Exceptional
27 Feb 2026
Miguel
Yes
10/10
Exceptional
19 Feb 2026
Angelique
Super clean and quiet. Enjoyed it
Business
10/10
Exceptional
17 Feb 2026
Daniel J
Great place, nice patio area to relax
Leisure Family
10/10
Exceptional
11 Feb 2026
Andrea
Everything was great
Leisure
10/10
Exceptional
03 Feb 2026
Verified traveler
Very pleased with our stay!
Leisure Family
10/10
Exceptional
20 Jan 2026
Ernesto
El hotel en excelentes condiciones pero en el area del lavamanos de la cocineta encontramos dos cucarachos pequeños cuando llegamos
10/10
Exceptional
20 Jan 2026
Heather
Very clean. Friendly staff. Great amenities. Loved the room setup.
Leisure Family
10/10
Exceptional
06 Jan 2026
Pauline
clean room, the complimentary food and drinks
Leisure Family
10/10
Exceptional
06 Jan 2026
fernando
Great
6/10
Pleasant
03 Jan 2026
Thalia
Staff was great. Room had bugs and roaches. Breakfast was always over crowded and food was always scarce, staff could not keep up with food output.
Leisure Family_with_children
10/10
Exceptional
31 Dec 2025
fernando
Very good
10/10
Exceptional
30 Dec 2025
Melanie
N/a
Leisure Family
10/10
Exceptional
29 Dec 2025
Eunice
Excellent stay. The room was spotless, very clean, and extremely comfortable. The space felt very homey and welcoming, which made the stay especially enjoyable. Everything was well maintained and exceeded expectations.
Leisure Family_with_children
10/10
Exceptional
25 Dec 2025
Ana
Everything was great and comfortable.
Friends_and_family Family
10/10
Exceptional
21 Dec 2025
Silvia
The rooms
were clean
10/10
Exceptional
18 Dec 2025
Angela
This hotel was perfect for a family gathering. We had a great night hanging out by the fire pit, there are tons of places walking distance to eat at. Our room was clean and spacious enough for our family and our dog.
Leisure Pet
10/10
Exceptional
15 Dec 2025
Diana
They have
10/10
Exceptional
11 Dec 2025
Rosa
One of the best places i’ve ever stayed at!! Clean, Roomy, and great surrounding shops/food.
Friends_and_family Family
10/10
Exceptional
10 Dec 2025
Kevin
Great staff and super clean
Leisure Partner
10/10
Exceptional
08 Dec 2025
Sea Lim
Clean, very spacious rooms, bathroom clean and big. It has a little kitchen, smart tv, sofa, bid fridge, tea table, desk, everything you could expect from a hotel.
Leisure Partner
10/10
Exceptional
08 Dec 2025
Carlos
Great hotel to stay when you’re in the Valley
Leisure Partner
4/10
Poor
03 Dec 2025
Felechia
Bed bugs at this location
10/10
Exceptional
30 Nov 2025
Dabrion
Nice
Leisure
10/10
Exceptional
30 Nov 2025
Felisha
The space is amazing. Best place to stay.
Family
10/10
Exceptional
30 Nov 2025
Jose
Great stay
Friends_and_family Family
10/10
Exceptional
23 Nov 2025
Denise
Room were nice and big and breakfast was good
Friends_and_family Family
10/10
Exceptional
21 Nov 2025
Tina
Clean room, very spacious room, breakfast was great, and pool was very clean though it was very cold water if only it was heated it would’ve been perfect, rooms had everything you could possibly need from paper towels to dish washing liquid to dishes!
Business_and_leisure Partner
6/10
Pleasant
14 Nov 2025
edward
Only bad thing wa the A/C unit didn't work!!
Leisure Family
10/10
Exceptional
08 Nov 2025
Yesenia
Room was very clean staff was friendly and helpful. Breakfast was great for me and my family.
Leisure Family
10/10
Exceptional
05 Nov 2025
Ed
Room was excellent and very clean. The outdoor areas were well maintained and provided a great area to relax in the evenings. Also, the dining areas were comfortable and very clean. We would highly recommend.
Leisure Partner
10/10
Exceptional
02 Nov 2025
Katalina
Great!!!
10/10
Exceptional
30 Oct 2025
Francisco
Great stay
Business Self
8/10
Excellent
29 Oct 2025
debra
Hotel was great , great location from the Basilica. Staff was very friendly , room was very clean and big . We drove a little over 4 hours and when we arrived our room wasn’t ready so we had to wait a bit but other than that the stay was great .
Leisure Family
10/10
Exceptional
22 Oct 2025
Rochelle
Super clean property that is walking distance from Starbucks. Enjoyed our coffee and breakfast on the outdoor patio. Oh and a very convenient location.
10/10
Exceptional
06 Oct 2025
Pedro h
Definitely we will come back!
Friends_and_family Family
10/10
Exceptional
05 Oct 2025
Valerie
Friendly staff nice and clean rooms
Friends_and_family Family
10/10
Exceptional
05 Oct 2025
Beatriz
Stayed here to attend a wedding nearby. The location was perfect. We also got to enjoy the pool. The rooms have plenty of amenities
Friends_and_family Family
10/10
Exceptional
03 Oct 2025
Nahum
Great hotel and location
Partner
10/10
Exceptional
01 Oct 2025
Santiago
Amazing stay
Staff friendly
10/10
Exceptional
26 Sep 2025
Ben
really liked the full kitchen
Business Self
10/10
Exceptional
22 Sep 2025
Minerva
Everything was really nice the property the rooms Staff were really nice.
Family
8/10
Excellent
16 Sep 2025
Ralph
Comfortable and quite
10/10
Exceptional
14 Sep 2025
Maria
It was a great stay
Leisure Family
10/10
Exceptional
11 Sep 2025
Maria
Great location
Leisure Family
10/10
Exceptional
11 Sep 2025
Rosy
We had a great stay! Hope to return soon
Leisure Family
10/10
Exceptional
07 Sep 2025
Roberto
This place was nice and clean, the staff was friendly, the included breakfast was awesome will definitely recommend and stay there agian.
Leisure Family
10/10
Exceptional
02 Sep 2025
Maria
Everyone from front desk to kitchen staff to housekeeping was very nice and greated us all the time, great place to stay, the rooms were amazing, breakfast was amazing thank you
Leisure Family
10/10
Exceptional
01 Sep 2025
Maria
The room was beautifully designed for both comfort and space. The front desk staff were kind, attentive, and genuinely sweet. I loved that there were restaurants within walking distance. Breakfast was absolutely amazing. Overall, a wonderful stay!
Family

Location & surroundings

Home2 Suites By Hilton San Juan
1003 E Carroll Rd, San Juan, United States

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Home2 Suites By Hilton San Juan

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