Guzman El Bueno Suites

Spain , Seville
SEVILLE, C Guzma N El Bueno 1 Esquina C Abades
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50 reviews shown

6/10

Pleasant

08 Jul 2025

Jonathon

Location was great, check-in was easy, and having access to a washer in the room was extremely convenient. The rooftop terrace also offered stunning views. However the shower was moldy, and there were ants everywhere crawling in and out of little holes in the walls. Also the wifi would only work in the living room area (not the rooms or bathroom) and even then it would go out at times. If you’re in the middle of a long trip and need to do laundry I’d recommend this location, otherwise I’m unsure.

Partner

8/10

Excellent

24 Mar 2025

Monika

Unbeatable location, missing some basics.

Absolutely unbeatable location with fantastic views from the 2nd floor apartment and the roof top terrace. Apartment had two bedrooms, a good-size bathroom and all amenities/accessories and a working lift. Negative: very barren (not a picture on the wall or a rug on the floor), no condiments or other basics (not even salt or sugar), no instructions on how to recycle/dispose of the rubbish, how to change the A/C to heating etc. A bit of basic communication would have been nice. Also, taxis cannot get into the narrow warren of the old town so be prepared to carry your luggage from the closest drop-off point.

Friends_and_family Friends

8/10

Excellent

11 Oct 2024

Lesley

The location of the property is excellent as it was very easy to walk to many sites, great location for restaurant choices and grocery stores.

Leisure Friends

4/10

Poor

17 Apr 2024

Verified traveler

Stay elsewhere

Great location. Nice rooftop view. Plenty of space. And that’s about all the good I have to say.
There was NO communication from the host- in fact I emailed six times, to 3 different addresses, none of which were answered, called two different numbers, neither of which, although listed on their site, were for the hotel, and worked with four different hotel.com reps just trying to confirm this stay and find out how to check in. My internet sleuth family member was finally able to reach someone (still unclear who) who sent us this information when we were already in the air on our way, unsure if we even had a place to stay. When we left, the number that had finally replied was “no longer in service” and we received two separate sets of check out instructions from two new numbers.
The room smelled horribly- we had to go buy air fresheners when it didn’t improve during the week. Old pipes? Sewage? Unclear. It was awful.
There were four bath towels total for four people, extras cost more money, and there was no dryer in unit (standard, I’m not complaining about that) or clothesline so if we washed them we still had wet towels the next day.
We were never able to find the outside trash bin- it was “around the corner and down the block” so trash just piled up.
There was very little living room furniture which made gathering as a family difficult.

The city is beautiful and the people are lovely. Just stay elsewhere.

Friends_and_family Family

6/10

Pleasant

31 Mar 2024

Bill

The location is ideal!!! It is very close to the Cathedral and walkable to the many beautiful sights, neighborhoods, and restaurants of Sevilla. We were in the heart of the celebrations of the Semana Santa which we were grateful for.

The host was quick to answer our questions upon our arrival and was helpful with extra towels & a few logistical questions.

However, pictures online of the property are deceiving. The apartment is dated. There was a stale scent throughout the apartment with what smelled like sewerage permeating the upstairs bedroom which made it difficult to sleep in. Host did not respond when contacted about this which was disappointing. While I assume not much could have been done regarding the smell, an acknowledgment of my text would have been appreciated.

If you sleep in the downstairs bedroom, roll over at your own risk…both my teenage son and husband fell onto the floor while they slept! The twin bed frames are on wheels (only at the head of the bed) and movement as you sleep causes the mattress to shift a little at a time until you wake up on the floor.

This was a costly apartment to rent, and for the amount charged, we expected better conditions. Hopefully, this honest review will encourage the owner to address these issues so that the apartment can be a compliment to its lovely location.

Leisure Family

8/10

Excellent

04 Oct 2023

KITTY

Great stay! Our family of 4 all enjoyed the 3 nights stay at this property! Apt located on the second floor, 2 bedrooms/bathrooms with a roof top terrace, nice view, and the elevator worked fine. It’s very clean and comfortable! The property is truly centrally located in historical sites and it’s also in a quite neighborhood. Only issue with check in information by email as mentioned on Expedia’s booking portal but instead by WhatsApp. Easy check in and out. Thanks Marta!

Leisure Family

8/10

Excellent

25 Jul 2023

Shakil

We had a wonderful experience at Guzman. The only one thing I would like to comment on are the bed mattresses. They are all very springy and gave everyone a backache! Otherwise, I would highly recommend this place.

Leisure Family

10/10

Exceptional

09 Apr 2023

Maria

Excellent location and clean!

Leisure Family

10/10

Exceptional

29 Mar 2022

Monica

I love it

Leisure Family

2/10

Poor

25 Aug 2020

Andrew

The trip that never was

Trip ruined by General Manager and appalling communication with Hotels.com

Friends_and_family Family

10/10

Exceptional

14 Jan 2020

Martin

Centrally located for all historic sites.

Brilliant location right in the hub of the old town. 4 min stroll to Cathedral and the pedestrian area you need to see. Apartment was everything we expected and more.

Partner

6/10

Pleasant

03 Jan 2020

Liliana

The lift was not working. Also there was no hot water, and finally, the light at the living room kept turning off automatically after 10 min even though we were sitting there. Overall it was ok, but not the most comfortable place.

Friends_and_family Family

10/10

Exceptional

03 Sep 2019

mick

Fantastic location, we had a great time getting lost and finding new ways to get back to the apartment

Partner

10/10

Exceptional

27 Aug 2019

M.O.R.

Beautiful, spacious apartment with breathtaking views at night, both from the room and the terrace. Cathedral, Alcazar and plenty of places where to get some tapas are nearby. Since there isn't front desk staff, it is a bit frustrating to have to commit to a specific arrival time, but the apartment was well worth it.

However, this apartment is best for people that are NOT driving their own vehicle. I did not take the warnings from other travelers seriously and paid the price by wasting over one hour trying to locate parking nearby. There just isn't any. The streets are narrow and most streets are one way only, so you end up going in out of the way loops trying to find a parking structure with available spots.

Leisure Family_with_children

10/10

Exceptional

18 Jul 2019

Verified traveler

Location is awesome, the apartment is comfortable and everything in perfect working condition.

Getting there by car is really complicated, you should head to a parking spot (I used plaza nueva) and then walk. I had to learn that the hard way.

I would recommend Q&Q to anyone visiting Sevilla.

Leisure Family

8/10

Excellent

16 Apr 2019

Wei

The apartment is in great location with everything in walking distance. The check in experience is great. The manager actually provided a couple different parking locations, which is very convenient. The only thing I can point out is the hot water. We have 5 family members traveling. The hot water seems not sufficient for the last couple people.

Family

6/10

Pleasant

22 Feb 2019

RKS

There are some good things going for this property and some significant issues.
Good:
* Excellent and helpful staff. But they are only there 10AM to 6PM.
* Great Location, we walked almost everywhere within 15-20 mins in Sevilla. You can go eat out or reach a super market in under 5 mins.

Bad:
* Staff is only there 10AM to 6PM and if you run into anything in off hours there is not much that can be done(more below).
* Hot water in shower is very bad, for a family of four, showers took nearly 2 hours to wait for water to warm up between showers.
* Walls and floors are thin(I mean very thin), you can hear people talking, walking, showers, flush, cook etc. If(as in our case) you get noisy neighbors then your stay can go from good to terrible. We had a bunch of young early 20s crowd stay while we were there and we lost sleep all night, so much so that we left to train station early to get some rest. We were given emergency number to call, but the gentlemen who answered said that this is not an emergency and he will inform the staff of property, who were only able to reach us around 10AM in the morning.

Leisure Family

10/10

Exceptional

04 Feb 2019

Chih-Hsing

A great experience

A two-day stay in Sevilla... a great experience staying in the apartment, which is located in the center of all sightseeing places.

Family

10/10

Exceptional

01 Feb 2019

Verified traveler

Wonderful accommodation, clean, well appointed, comfortable beds and only steps from every part of the old city. Jose checked us in, arriving early to help us with parking. I can’t say how much we appreciated his helpful information! All of the Tapas places he suggested were fabulous and he booked us into an outstanding Flamenco performance at Casa de la Guitarra. Note: parking is safe but acces is by very narrow streets. Suggest small cars only.

Leisure Friends

8/10

Excellent

20 Jul 2018

Karsten

Beautiful apartment in a superb area

Impressive 2-story flat in the most central part of Seville. We had flat E which has a one bedroom with bathroom at the upper level as well as a private roof terrace with view to the cathedral. Very helpful staff. You need to make sure that you have arranged to meet with the staff at a given time upon arrival as there is no reception. The flat itself was mainly furnised with IKEA furniture and alike. We realized at bedtime that the sofabed in the living room was broken, but it was fixed the next day. The two bathrooms are modern and nice. Kitchen can actually be used for cooking, although calling it fully-equipped may be too much. Very good for 4 people / 2 couples, but can definitely be used for 6 as well. Without knowing the city in detail, I don't think that the location can be much better. Only drawback is that you need to leave your car in a parking-house (cost app. 22 € per 24 hours) and that driving in the narrow streets of central Seville is a horryfying experience (especially in a mini-bus that we had rented).

Family

10/10

Exceptional

19 Jul 2018

Verified traveler

The lady was very polite. She's always smiling. She answers every questions and gives good advices.

10/10

Exceptional

16 May 2018

Verified traveler

Q&Q Cathedral Suites Sevilla

Our stay was really nice. Location around the corner from Cathedral and Real Alcarzar. Our host was friendly and helpful. We had the ground floor apartment with patio. Apartment was very clean with fridge, microwave, oven top, kettle and coffeemaker. Wifi is available throughout the apartment.

Family

10/10

Exceptional

07 Apr 2018

Federico

Great location and very accommodating staff

Staff was very friendly and helped with booking nearby Flamenco show. They also helped in securing tickets and tour guide in our next destination, Granada, where tickets to visit the Alhambra were not easy to find in short notice.
Overall best experience in Spain regarding apartments ( we stayed in 3 others).

8/10

Excellent

25 Jan 2018

Verified traveler

Great place to stay.

Great location. Lots of space. Comfortable.

Family

8/10

Excellent

08 Jan 2018

Robert

Well located Sevilla flat

Great customer support. Great area. Apartment in decent condition (3.5 star equivalent)

Family

8/10

Excellent

31 Dec 2017

Verified traveler

Many conveniences; nice and quiet

Visited the beautiful and dynamic city of Seville for the Christmas holidays. We were surprised that the bars and streets were literally overflowing with masses of people well into the wee hours. This apartment, about 2 blocks off the cathedral square, turned out to be a wise choice for us. While we could easily get to Alcazar, the Cathedral, Christmas markets, and restaurants, at the end of the day we just had to walk a couple blocks to be in relative silence. The maze of streets around the apartment were empty but felt safe -- no graffiti or broken windows as we saw around the bus station. Ground floor apt had a very nice private patio, clothes washer and drying rack. (Apparently in Spain, a \"dryer\" means a drying rack, not an electric dryer.) A few stray hairs & a crumb on the floor make me think the apt needed vacuuming. Hot pot had old slimy liquid in it--a cleaning oversight. In sum, the apartment was well-located, had all the necessary amenities and appliances in working order, smelled fresh, & seemed generally clean, aside from the comments above. .

10/10

Exceptional

28 Oct 2017

mary ann

Close to all

Not the easiest to locate, but once there , fabulous! The view at night on terrace was super. Beds comfortable and having coffee provided was appreciated! Also, big, well stocked bathroom!

10/10

Exceptional

27 Aug 2017

Bernie

Awesome Stay !

What a wonderful flat .It's close to all major sites in Seville . Flat was super clean . Comfy Bed. Will definitely be back to stay with them .

Family

10/10

Exceptional

21 Aug 2017

Mike

Great place to explore Seville from

Loved the apartment! Spacious, clean, well equipped and in a fantastic location.

Family

8/10

Excellent

07 Aug 2017

JOE

A decent place for a short stay

Apartment was very nice, had plenty of room and was in a good location. The bed in the master bedroom was terrible! The springs were about to burst out of the mattress. Overtime one of us moved you could hear the springs popping and it would wake the other up. The hotels.com website is misleading as it suggests all the apartments have a balcony with a view of the Cathedral which is not true. Our apartment only had Romeo&Juliette style \"balcony's\" nothing you could walk around in like the pictures suggest. Also the WIFI was terrible. We could never stay connected and needed up having NO WIFI ACCESS for the duration of our stay.

Family

8/10

Excellent

06 Aug 2017

Verified traveler

Great location with aweful parking

The apartment was awesome in a great location but parking was non existant. It was advertised as possible but not available. This is a big problem when you have luggage to carry around and internet not working. Rafa, our host was great all around however

10/10

Exceptional

17 Jul 2017

Daniel

awesome place, nothing to complain about. Staff was friendly and very useful about information. Everything was in a great order and awesome location right in the heart of the old Seville barrio.

Family

10/10

Exceptional

30 Jun 2017

Ronald

Great apartment ... great location. Parking was an issue, but that comes with the location (heart of Seville), so no complaints from us.

Family

10/10

Exceptional

30 Jun 2017

Tony

Outstanding experience

It would be hard to overstate how great our stay here was. The location is ideal, in the center of the historic section of town, near many reatsursnts, shops, and sights (including the Cathedral, two blocks away).

Even though the neighborhood is old and historic, the interior of the apartment was quite modern, new and clean. Very nicely renovated and comfortable. Quiet, airy and with good natural lighting. Rooftop deck is cool.

The staff is outstanding. They are helpful on check in, and available to assist when needed. They have an office 100 feet from the apartment, so they are very accessable. They went to great lengths to help us navigate our travel plans when we faced an impromptu taxi strike on our departure day.

I want to go back soon, and would recommend this place to anyone visiting Seville. I hope they expand their business because they are very good at it.

10/10

Exceptional

27 Jun 2017

Verified traveler

Great value accommodation close to all the sights

Newly renovated property in a fairly quiet street near to all the sights in the Santa Cruz, Arenal, and historical centre areas.
The property has been renovated in a modern style and had all the accessories needed for us ( me and 2 twenty something kids) to enjoy a 3 day break.
Novel way of getting into the property using an App as we were not greeted due to us getting caught in traffic.
Parking can be provided under the apartment block but costs €30 per day (we made much cheaper alternative arrangements)
Cooking facilities are satisfactory with an electric hob, microwave, kettle and toaster. there is a great coffee machine with sufficient capsules made available to us to last the 3 days.
Air conditioning was constant and reliable which is just as well because the temperatures topped 40 degrees every day we were there.

10/10

Exceptional

19 Jun 2017

Nicki

Fantastic Seville

Fab place to stay - central but also quiet. Great roof terrace on the 3rd floor with amazing views over the City. Seville was wonderful and will definately visit again.

Family

8/10

Excellent

16 Jun 2017

Sandy

Good clean apartment in the old town area.

Clean and modern apartment that is close to historical sites and restaurants. The staff is very helpful and the apartment is only a very short walk from where you pickup the key. Take taxi if you can because they are located in the old town area which is hard to find if you're not familiar with the city and taxi is plentiful and very convenient in Seville. Keep in mind though, because it's an apartment, they will not change your towels. You will have to wash it yourself.

10/10

Exceptional

07 Jun 2017

Robbie

Very nice hotel suites!

Great location. The room and bath were immaculate and well appointed. The location is ideal. It was a little tricky to find the check-in as it is around the corner from the actual premises, but very close by.

10/10

Exceptional

02 Jun 2017

Alicia

Wonderful hotel in great location

Hotel is right by the Cathedral, Girlada Tower, and the Alcazar. Walking distance to lots and lots of restaurants and beautiful places to visit.

The staff was wonderful, always helpful and pleasant. Just loved it!

10/10

Exceptional

07 Apr 2017

Paul

Great apartment and location with cathedral views

We are are a family of 5 so apartment is reasonable priced compared with 3 rooms at a hotel. Very efficient check in and when one of the blinds got stuck he was round in minutes to fix it.
Great view over cathedral spire, clean and well appointed.
Perfect base for exploring Seville.

10/10

Exceptional

25 Mar 2017

Gorgeous renovated apartment with amazing view

This apartment is in a fantastic location, so convenient to the Cathedral, palace and old town. The terrace has a stunning view of the Cathedral tower! The master bedroom is up a spiral staircase and has a lovely private bathroom. The kitchen is well outfitted. I highly recommend this apartment to anyone looking to stay close to the Cathedral.

10/10

Exceptional

21 Feb 2017

Verified traveler

Great stay

Spacious apartment in very central location only a few minutes walk to the Cathedral and restaurants.

Partner

6/10

Pleasant

20 Feb 2017

Shirin

Good location bad service

We booked a 2 br apt for a family of 4 fir5 days. While the apt was well located and clean. It was quite clean.i emailed twice asking for an early check in and some help with booking local day trips (name of closest station), the first email got a reply saying they would help us with booking when we got in. Second email didn't even get a reply. Finally we got there at 11am after a 14 hour flight and were told the room was being cleaned and we should walk around till then. In our exhausted state with little kids we were given the room at 3:30 after 4.5 hours of apparent cleaning. While there we texted and called twice for replenishment of basics like toilet paper and towels (they have a washer not a dryer in the apt and weather not conducive to indoor drying) and a taxi to the airport. No answer each time. Maybe they needed us to go to them for everything which was not possible for us. Overall. Good location bad service

Family

10/10

Exceptional

29 Nov 2016

William

Clean and comfortable apartment w/ view of Giralda

My siblings and I spent a fantastic 4 days at Q&Q in Seville. Management was very helpful in giving us an early check-in and also in coming to the apartment itself to allow for the fact we had hired a car (and there is not much parking nearby). The views over the city, and of the Giralda in particular, are fantastic - both from the balconies and also from the shared rooftop area. The apartment is very clean and comfortable with modern appliances and amenities. We all slept very well (1 double, 1 single, 1 double sofa bed). The location is perfect, a short walk away from the cathedral and lots of bars and restaurants. It is very easy to walk around the city. Overall, we had a fantastic experience at Q&Q, with the only slight gripe that there was no room service - so no replenishment of soap/shampoo/toilet paper etc. Other than that, everything was great. Highly recommended!

Family

10/10

Exceptional

13 Oct 2016

lina

Very good Place to stay

This is the best suites we stayed while we were in Spain. We travelled to Spain from Canada during the first week of Oct. we booked many expensive suites, and this is one of the best one with a the most reasonable price. the suite was very clean, and the staff were helpful. They didn't email us before hand that we need to find them to check in as there was no front desk. beside that, everything else was perfect.

Family

10/10

Exceptional

12 Jul 2016

Roisin

modern and clean. Great location

Fantastic apartment. Spacious, modern decor and spotless clean. Comfortable beds and pillows and crisp linens and towels. Coffee provided for the coffee maker.
Located a few mins walk to The magnificent cathedral and alcazar and many restaurants on a charming cobbled narrow street.
Overall a great stay and highly recommend the Q&Q suites. Be aware that you need to call prior to arrival with your estimated time of arrival as there is no hotel reception.

10/10

Exceptional

29 Jun 2016

viz

Great location close to Cathedral.\n

Difficult to access hotel by car. Lobby in different location. Fair distance to parking facilities. Otherwise renovations new and IKEA
Quality.

10/10

Exceptional

05 Jun 2016

Alison

Modern apartment

The apartments do not have a sign at present so when we arrived we didn't know if it was the right address and a map on the door gave the impression we had to go elsewhere (turned out to be an office) two hours later a cab driver phoned them and someone arrived to let us in. Apparently you have to ring before you arrive to give them a time of arrival as there is no reception at the apartments.
Once inside the apartments they are newly modernised to a high standard and very clean. Would highly recommend.

Family

6/10

Pleasant

19 May 2016

dorothy

Easy access to community

Hotel has a clean space...bathroom inside master suite a bit awkward if more than one couple.
Staff responsive to call.

8/10

Excellent

15 May 2023

Peter

der Empfang für die Schlüssel war sehr kompliziert und nur mit Hilfe spanischer Reisender möglich!