Kathy
Our unit was right off the main pedestrian path so it was a bit odd to be relaxing in our plunge pool with a bunch of tourists walking down to peek in; it's Santorini so we expected business but it was crazy the amount of people who tried to come down a private path. Better signage would have been nice. The AC didn't actually work, it was technically a fan for the most part. Check in and check out were horrible, we messaged with the hotel a week before check in and never got a response. The morning of check in, they finally messaged us and told us they would arrange pick up at the ferry so we didn't need to worry about it. We waited for almost an hour and no one showed up, we messaged them and got no response some just grabbed a taxi. Our taxi driver called the property for us since they weren't responding to our messages or phone calls. Seems the company is based out of Athens so they don't monitor their emails or phone calls. He guided us to a local number and was finally able to get through and was told that someone would meet us at the pick up point but no one showed up so we walked there ourselves and had to call to see where they were. Check out was just as bad, our prescheduled transportation didn't show up, we had to manage it ourselves.
