Grand Halic Goldenhorn

Turkey , Istanbul
ISTANBUL, Evliya Çelebi, Refik Saydam Cd No:37, 37
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50 reviews shown

10/10

Exceptional

09 Feb 2026

Patrick

Great location, reasonably priced, generous breakfast, good staffs.

Leisure Self

10/10

Exceptional

12 Oct 2025

Gina

Excellent breakfast

Business

6/10

Pleasant

04 Sep 2025

Kerry

Didnt like housekeeping banging on the door at 8:40 to service the room. Please invest in some do not disturb signs

Leisure Self

4/10

Poor

09 Aug 2025

Mona

This is not a 4* hotel, not by European standards anyway.
The room is dated with cracked walls, dirt accumulated in the corners and decor still in place from the 70s.
They do not provide complementary bottles of water or anything in the room. They were rude to us when we asked as we thought housekeeping had forgotten to do it.
Breakfast is limited and mostly cooked dinner food, not a continental buffet in sight.
Reception do not provide any information on check in except to provide brochures on tours to be purchased.
The hotel is on a busy dual carriage way, making it noisy. Views are good if you're facing the road so have to put up with the noise.
The upside is, it is within 5 minute walking distance of Galata tower.
Check outbwas straightforward but the concierge didn't take our bags out to the car when we declined their offer to go with a taxi 'friend' of theirs.
It was fine, nothing special, served a purpose but should be rated as 2* on Expedia for accuracy of what you're getting, rather than assumption that it is cheaper because it is further away from the key tourist sights.

Leisure Family_with_children

10/10

Exceptional

15 May 2025

emir

Leisure

2/10

Poor

01 May 2025

Farid

Very bad customer service and rude staff

10/10

Exceptional

24 Jun 2024

Elias

This is an excellent hotel. Friendly staff and very well located.

8/10

Excellent

19 Feb 2022

Wassim

You pay for what you get

It’s a decent hotel kinda small room
Service was ok only problem that we had
Too much noise

Friends_and_family Family

10/10

Exceptional

30 May 2021

Verified traveler

Was an good hotel with friendly hospitality

Business Family

10/10

Exceptional

23 May 2021

Verified traveler

Very good no problems

Business Family

4/10

Poor

28 Mar 2020

Mosabshadid

staff and receptionists they care only how to take money from you . as example if you ask for small upgrade while hotel is empty and now one in the online it cost 5 dollars he will ask for 20 € why you tell him online is cheaper he will will till you ok then 5 € , if you tell him it is 5 $ he will insist to take by € . if want to invite friend to have coffee in your room not allowed he will ask for extra money. cleaners are so kind and polite top management are good there are lady from Greece ask about here she is good you can 3easy talk with here more respectful than turk staff

Business_and_leisure Friends

6/10

Pleasant

16 Mar 2020

Abdulkadir

The hotel is so noisy you can hear everyone next room music so loud

Self

2/10

Poor

27 Feb 2020

Michel

not a hotel

Walls are very thin, you can hear everything from other rooms.
Cleaning staff are very loud.
Room service refused to procide cutlery unless you order food.
Sewer smell in hotel
Move furniture and see places never cleaned before.
Reception people are ok

Business

2/10

Poor

06 Jan 2020

Verified traveler

Very bad hotel

This was not a 4 star hotel. We picked this hotel because of the location and the decent reviews. I went with very low expectations because not all of the reviews were good, but still I was hoping for a decent experience. The rooms were stuffy, smelly and the beds were old. there was water damage on the ceiling. The wifi was very slow, the tv only had 8 channels, none of them in English and most were barely viewable. Fortunately, we were on the 3rd floor so I thought far away from the 8th floor restaurant and music, but we could still hear it. We were outside the hotel most of the time touring Istanbul, but when we came back to our room at 11pm the music was still going very loud and continued until 1:00am. The only semi positive comment I have was that the pool water was warm, so very swimmable, but it only opened at 2:00pm, very inconvenient and the sides of the pool walls were covered with mold. I will be lucky if I don't come down with some terrible disease.
Avoid this hotel if you can.

Friends_and_family Family

6/10

Pleasant

05 Jan 2020

Ghazale

Not a 4 star hotel, very small room, so noisy, good breakfast.

Partner

8/10

Excellent

04 Nov 2019

JOSHUA

Traditional, fairly upscale, priced reasonably

Nice location, overlooking the Golden Horn. Great view from the restaurant. Good service. Plenty of amenities. Has a bit of an older feel. All in all good stay.

Self

4/10

Poor

04 Nov 2019

Verified traveler

It's all about people.Some staff was nice and helpful, others not. Non-smoking rooms still smell of smoke, it's seeping in mainly through the bathrooms. WiFi is less then ideal, different passwords all the time. Breakfast room has an overpowering smell of cleaning products, mixed with perfumes.

Business_and_leisure Family

2/10

Poor

30 Jun 2019

Fahim

Even 2 stars are too much for this dirty stinky lodging house. AC is awful. Service is terrible. Rooms are so packed you can not even easily open suitcase or change clothe.
Everywhere smells disgusting. All personnel are unbelievably rude, unprofessional, incompetent, and impatient. Forget about here and do not waste your money.

Leisure Partner

10/10

Exceptional

30 Nov 2018

Verified traveler

Good service and special mr.ibrahim.
Will visit them again

Friends_and_family Family

10/10

Exceptional

12 Nov 2018

Verified traveler

Nice stay and excellent service. Froendly staff. Nice Breakfast. Clean rooms.

4/10

Poor

08 Nov 2018

Rose

Breakfast was horrible, and indoor pool was really cold.

8/10

Excellent

31 Oct 2018

Verified traveler

Plus, Nice hotel. Handy to everything, rooms are clean and friendly reception
Minus, same breakfast every and staff never answer emails

6/10

Pleasant

17 Oct 2018

Verified traveler

The location was good as well as their breakfast but the pictures look much better online than to see in person

2/10

Poor

10 May 2018

Dr Mohammad

An utterly deplorable experience: the behaviour of the hotel reception and staff on the check out day was disgraceful and disgusting. We were told to pay 46 TK lira for having used the minibar in spite of the fact that we had just taken 2 bottles of water. I explained it to them, also told them the minibar was somehow empty at the the day of arrival ( 2bottles of water+wine + redbull) . They showed me the check list which was useless and had been manipulated by them to rip off the customer by these fraudulent documents. I told them usually hotels around the world top up the minibar when the chambermaid is cleaning the room and why had our minibar not been topped up if, for argument's sake, some items had been used from the minibar? Incidentally, I emphasized several times that my frinends and I are muslim and don't drink. However, there was no response from them except begging for money. I had a flight and was very frusrated since they were barely able to communicate in English, and whatever I told them the only response was: you consumed them. I would not have paid them a penny if I had had time and would not have let them to defraud and extort me in broad daylight.
Furthermore, the hotel did not have any coffee or tea facilities apart from the kettle despite the fact that it has been mentioned in the hotel amenities.
Never ever book this hot.Please do not respond by saying : we are sorry that you have a bad exprience. It had been intentionally designed by the staff.

2/10

Poor

18 Mar 2018

Verified traveler

Don’t care what you say

Don’t care what you say honestly don’t feel like you’re a guest they care only making money . I don’t to Recommend anyone.

the worst customer service ever!!

4/10

Poor

05 Dec 2017

Amjad

Was not as it looks like in the picture.

Family

10/10

Exceptional

02 Nov 2017

john

brilliant relaxing stay

Excellent hotel and staff

8/10

Excellent

02 Aug 2017

monjo

brilliant relaxing stay

comfort clean attentive staff great choice of breakfast

2/10

Poor

14 Jul 2017

not recommended

bad hotel

very bad hotel
ac is not cool
mini bar was not working and they didnt fix it
breakfast was bad
they where having tourist groups and was very crowded
no sound proof
staff are rude apecialy the reception in the morning
rooms are very small
bath is very small u cannot even sit in it
i will never recommended to anyone

8/10

Excellent

23 Apr 2016

Bipin

Nice hotel

We stayed for 3 nights in total and had a creat time

Partner

6/10

Pleasant

30 Mar 2016

sam

It's close to everywhere , 10 min from Taksim sq , 5 min from Galata tower , water front , breakfast was ok but not that much

10/10

Exceptional

19 Mar 2016

Mehri

Behavior of personnel was not that much good

Family

6/10

Pleasant

01 Mar 2016

Verified traveler

good location

Good location and very safe. Nice staff. However, very poor breakfast.

Family

4/10

Poor

01 Jan 2016

Maryam

Theydodnt tell me that they do not have pool at this time

Partner

6/10

Pleasant

31 Dec 2015

Verified traveler

Not good experience

It was 4 star ..but before 10 years maybe!!!
The suna & Turkish bath is not included. ..you need to pay for everything!!
A
I arrived about 23:50 in the night after a long business trip ..I found my room ready ..that was great ...but at 7 in the morning the housekeepers started in the adjecnt rooms making a lot of noise ..there is no sound isolation so you will hear everything in the adjecnt rooms or in the aisles ...I found better brekfast in 3 star hotel.

10/10

Exceptional

30 Aug 2015

amr

was grate

it was for business , but we enjoy so much

6/10

Pleasant

06 Jul 2015

Polo

Hotel Haliç, Istanbul

Hotel is well situated, close to a metro station and within walking distance of the pedestrian street. Nice lobby and ground floor. Free access to internet and wi-fi. The room we had was rather smallish but ok. The room we had suggested the walls are not well insulated. We could hear the loud family next door and had to complain to the hotel management three nights in a row. Also, in a different room later, there was the bad smell of people who smoked in the room that was made worse by the air conditioning unit somehow. The housekeeper sprayed the room and that helped to reduce the smell. In Turkey, smoking is prohibited now in public places but it seems that hotel guests are not respecting the restriction. Overall, good value for the money.

10/10

Exceptional

19 Jan 2015

Kevin

nice and friendly

It is very convenient and easy for us to visit the hotel. Hotel staffs are all kind and friendly. Breakfast buffet was great.

8/10

Excellent

06 Jul 2014

Gideon

Its an alright location. Close to the estikal street. But get someone who can speak English at the reception and who is not rude. Terrible breakfast. Great view.

8/10

Excellent

15 Oct 2012

Vagabond Gypsy

Family getaway overlooking the sea

The Grand Hotel Halic is a pretty decent hotel with good location close to Taksim Square. The pool and sauna facilitis are quite good. The rooms are quite spacious and clean, though they have old furniture. The breakfast has large number of choices and the free WiFi is fantastic. Its quite close to Taksim Square and to other water activities near Eminou. A whole range of restaurants are closeby. You get a decent view of sunset overlooking the sea.

8/10

Excellent

15 Nov 2025

Osman

Temiz ve nazikti

Friends_and_family Family

10/10

Exceptional

24 Apr 2025

Flor

Nice place. Close to shop and food.

Leisure Friends

4/10

Poor

21 Feb 2025

Sevil

Sehr laut
Mann hört jeden pups

10/10

Exceptional

15 Jan 2025

Berke

Studio37 yurt dışı dönüş konaklama

Merhabalar güzel bir gün olsun inşallah kazasız belasız öncelikle nasılsınız iyimisiniz herşey yolunda gitmesi dileğim ile işletme sahibi işini mesleğini severek yapan sektöre elaman yetiştiren yüreği güzel insan ön büro yönetimi resepsiyon ekibi yavuz bey aysu hanım mesleğimi severek icra etmektedir doğal gurme lezzetler ve idaalı sunumları ile bambaşkasınız bardaki kaliteli içecekler ve idaalı sunumları ile de bambaşkasınız temizlikte hijyendede ön planlarınız hep daha iyi projeler ile hayata olun dualarımız seninle sağlıkca kalın sevgi ile var olun saygı ve sevgim ile studio 37 sanat dans müzik berke bodrum yalıkavak dünya markası yolunda

Business

6/10

Pleasant

14 Apr 2024

ONUR

Almis oldugum odalar 25 m2 idi ancak birisi cok ufakti. Ve reception aldigim odalardan birisini vererek upgrade yaptigini iddia ett. Otel konumu guzeldi ve tek guzel seyde oydu. Kahvalti cok yetersizdi

Friends_and_family Family

8/10

Excellent

14 Feb 2022

Vinod

Prima hotel op een goede plek. Ik kom hier al 20 jaar en wordt altijd prima ontvangen. Is een aanrader.

Business_and_leisure Friends

10/10

Exceptional

09 Apr 2021

Verified traveler

Es war ok die Lage war auch zentral
Das personal sehr hilfreich sehr nett immer wieder gerne.

Leisure Family

10/10

Exceptional

20 Jan 2021

Abdurrahman

👍

🙂

Partner

10/10

Exceptional

23 Mar 2020

Theo

Dit is ons vaste hotel als wij in Istanbul zijn. Wij komen hier jaarlijks tweemaal en bekend terrein. Prima verzorging het is alleen wat gedateerd als het om de kamers gaat.

Leisure Friends

6/10

Pleasant

16 Mar 2020

Verified traveler

Hizmet Ve Çalışanları Çok Kötü

Bellboy bizi odamıza kadar eşlik bile etmedi elimize giriş kartını verdi ve gitti odamızı değiştirmek istediğimizi söylediğimizde bize elimizde olan bu beğenmiyorsanız teknik servis çağıralım gibi cümleler kurdu bu paraya bu kadar siz çok uyguna gelmişsiniz gibi kendi çapında aşağılayıcı cümleler kullandı. Temizliği ve odaları güzel fakat hizmet çalışanlar çok kötüydü.

Partner