Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Alisa Hotel Spa

Hanoi and North · Vietnam

7 Hang Voi Hoan Kiem DistrictView location

8.6/10Excellent83 Reviews
Cleanliness8.6/108.6
Service9.4/109.4
Comfort9.0/109.0
Condition8.2/108.2
Neighborhood8.4/108.4
Amenities7.6/107.6
See all ratings
Check availability Pay with crypto or card
  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Alisa Hotel Spa

With a stay at Alisa Hotel & Spa in Hanoi (Hoan Kiem), you'll be a 5-minute walk from Thang Long Water Puppet Theatre and 6 minutes by foot from Hoan Kiem Lake. This spa hotel is 0. 5 mi (0. 8 km) from Hanoi Opera House and 0.

7 mi (1. 1 km) from Hanoi Old City Gate. Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a television in a common area.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Enjoy a meal at Alisha Hotel Restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Make yourself at home in one of the 32 air-conditioned rooms featuring refrigerators and minibars.

Read more about this hotelShow less

LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Located in Hanoi (Old Quarter), Alisa Hotel & Spa is within a 10-minute walk of Hoan Kiem Lake and Hanoi Opera House. This spa hotel is 0.5 mi (0.8 km) from Hanoi Old Town Night Market and 0.7 mi (1.2 km) from St. Joseph's Cathedral of Hanoi.

Make yourself at home in one of the 32 air-conditioned rooms featuring refrigerators and minibars. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Business facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: VND 25 per vehicle (one-way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    English

Nearby attractions

Ceramic Road 0.1 km / 0.1 mi
Thang Long Water Puppet Theatre 0.4 km / 0.2 mi
Hoan Kiem Lake Weekend Walking Street 0.4 km / 0.2 mi
The Old Quarter Gallery 0.5 km / 0.3 mi
Ha Noi Gallery 0.5 km / 0.3 mi
Hoan Kiem Lake 0.5 km / 0.3 mi
Ngoc Son Temple 0.5 km / 0.3 mi
Hanoi Municipal Party Committee 0.5 km / 0.3 mi
Dong Kinh Nghia Thuc Square 0.6 km / 0.4 mi
Vietnam Revolution Museum 0.6 km / 0.4 mi
Ancient House 0.7 km / 0.4 mi
Lý Thái Tổ Monument 0.7 km / 0.4 mi
Ta Hien Street 0.7 km / 0.5 mi
Hanoi Opera House 0.8 km / 0.5 mi
Hanoi Old Town Night Market 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 32
  • hotel
  • 24-hour reception
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Hotel safe
  • Lift access
  • Shop
  • Newspapers
  • Luggage room
  • Clothes dryer
Show 6 more facilities & services
  • Library
  • Restaurant
  • Meeting room
  • Business centre
  • TV lounge
  • Spa treatments
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Alisa Hotel Spa

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE WITH BALCONYFAMILY ROOM • DELUXE WITH BALCONYFAM.BL-DX

    Photos are not available for this room type.

    Alisa Hotel Spa

    FAMILY ROOM DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Alisa Hotel Spa

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CITY VIEWTRIPLE • CITY VIEWTPL.CV

    Photos are not available for this room type.

    Alisa Hotel Spa

    TRIPLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Alisa Hotel Spa

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Alisa Hotel Spa

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Alisa Hotel Spa

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE CITY VIEWFAMILY ROOM • DELUXE CITY VIEWFAM.CV-DX

    Photos are not available for this room type.

    Alisa Hotel Spa

    FAMILY ROOM DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Alisa Hotel Spa

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Alisa Hotel Spa

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    Alisa Hotel Spa

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Alisa Hotel Spa

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW TWO QUEEN BEDSSUITE • CITY VIEW TWO QUEEN BEDSSUI.2Q-CV

    Photos are not available for this room type.

    Alisa Hotel Spa

    SUITE CITY VIEW TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH BALCONYSUITE • WITH BALCONYSUI.BL

    Photos are not available for this room type.

    Alisa Hotel Spa

    SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Alisa Hotel Spa

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Alisa Hotel Spa

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Alisa Hotel Spa

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXE CITY VIEWTRIPLE • DELUXE CITY VIEWTPL.CV-DX

    Photos are not available for this room type.

    Alisa Hotel Spa

    TRIPLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Alisa Hotel Spa

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CITY VIEW QUEEN BEDTRIPLE • CITY VIEW QUEEN BEDTPL.CV-QN

    Photos are not available for this room type.

    Alisa Hotel Spa

    TRIPLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Alisa Hotel Spa

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    Alisa Hotel Spa

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXE WITH BALCONYTRIPLE • DELUXE WITH BALCONYTPL.BL-DX

    Photos are not available for this room type.

    Alisa Hotel Spa

    TRIPLE DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN

    Photos are not available for this room type.

    Alisa Hotel Spa

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Alisa Hotel Spa

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Alisa Hotel Spa

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Alisa Hotel Spa

8.6
Excellent
83 Reviews
Cleanliness
8.6 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
8.2 /10
Neighborhood
8.4 /10
Amenities
7.6 /10
50 reviews shown
8/10
Excellent
02 Jul 2026
Locatelli
Great location and a great value/price, but let's not kid ourselves. This is not a 5-star type of location. It is an excellent value/part of the experience of traveling to Ha Noi.
Family_with_children
4/10
Poor
11 Apr 2026
Izabela
I would not recommend this hotel, it’s pretty average. The only positive is the location - apart from that below average. Dirty, bugs, noisy, no breakfast included. You can find better hotel in Hanoi for that price range
8/10
Excellent
25 Mar 2026
John
Functional, clean hotel. Friendly staff, front rooms with windows are spacious (with 2 double beds) and comfortable (though the beds are hard).

Short walk to the lake area. The hotel is a couple of blocks away from the main tourist area so it’s quieter.

There is no F&B available in the hotel though. If you want western breakfast food there is a coffee shop a couple of blocks away. Otherwise is more local fare.

I found all the staff are friendly and helpful.

The only problem was the hotel room safe was not attached to anything!
Self
6/10
Pleasant
26 Jul 2025
Luis
Is good enough for the money you pay, there are some more options with better quality close to that location. The internet is not good.
Leisure Family
10/10
Exceptional
06 Jul 2025
Renee
Just wrapped up our stay at Alisa Hotel & Spa. The staff, especially Tim and Jane, were very friendly and helpful. They helped us arrange transfers and were quick to respond when we reached out with questions. We would stay again.
Leisure Family
10/10
Exceptional
24 Jun 2025
Vilavanh
Nice little hotel very well located in the heart of Old Hanoi. The staff is very nice and accommodating. They kindly let us checked in very early in the morning. Tim was also very helpful during our entire stay. The room we booked was spacious and clean
Leisure Family
8/10
Excellent
24 Jun 2025
James
The staff were very friendly and helpful in organising transfers and recommendations
Leisure Partner
10/10
Exceptional
23 Jun 2025
peter
Great location, close to the lake and tons of places to eat & shop. All staff extremely friendly
Leisure Family_with_children
6/10
Pleasant
30 Apr 2025
Charles
Good basic room in walking distance to the lake and many interesting places. Disappointed that half of the rooms are at the rear facing aspect of the building and don’t have windows or a balcony. It was good for what we needed as heading to the airport the next day, however would not recommend for a longer stay. If you could guarantee a balcony room, street facing - different story altogether. Staff were wonderful, helpful and friendly and the rooms were very clean.
Leisure Partner
10/10
Exceptional
28 Jan 2025
Sugeil
Location, staff and service were EXTRAORDINARY! Would stay here again!
Leisure Family
10/10
Exceptional
29 Dec 2024
Christopher
The staff were very friendly and ready to assist our requesrs.
Friends_and_family Family
6/10
Pleasant
28 Dec 2024
ESHAQ M
Not a good area as dirty and fare walking
Leisure Friends
10/10
Exceptional
02 Nov 2024
Lindsay
Clean and friendly.
Leisure Family
10/10
Exceptional
13 Oct 2024
buk
Amazing location with awesome staff. The hotel is a little outdated but wasn’t a big deal.
Leisure Family
10/10
Exceptional
08 Sep 2024
Liyana
Clean room. Nice interior and fast service and respond from staff. Recommended
Leisure Friends
8/10
Excellent
21 Aug 2024
vincent
Very friendly staff
6/10
Pleasant
14 Jun 2024
Pierre-Jean

Cheap hotel in old Hà Nội

The rooms needs to be freshen up. We had 2 queen beds and the room was spacious. Elevator only went to 8th floor, we had to use the stairs for the 9th floor but It was okay as they brought our luggages upstairs. Staff is amazing and very friendly and they speak English. They took arrangements to pick up up at the airport with their driver for 20$. No pool at this hotel. The A/C wasn't working well and was shutting down by itself, we had to ask for a fan and believe me you need the A/C to work in this country. Fridge in the room not cool, water was room temperature. But what makes this hotel so nice, is really the staff and Jane at the counter. Grab taxi are very cheap, so you can move around for one to three dollars per ride.
Overall, It was a good hotel for the price paid.
Friends_and_family Family
6/10
Pleasant
20 Apr 2024
Marie
This was a basic and clean hotel. The bathroom was very tired looking and needs an upgrade but the room was clean and it was in a good location
Leisure Family
10/10
Exceptional
11 Apr 2024
Sarah
Ver helpful staff rooms serviced daily and are a good size handy location
Leisure
10/10
Exceptional
27 Mar 2024
Ponekham
Nice comfortable beds. Friendly and very helpful staff.
Leisure Family_with_children
8/10
Excellent
24 Mar 2024
Raimey
Great location, in the French Quarter very close to the Old Quarter. Many good places to eat, shop and sightsee nearby. The hotel staff was very friendly. However, as with many buildings in the area it is an older building, so there is a damp/moist smell. My daughter also had an allergic reaction which started when we checked in and went away when we checked out. For the rest of our stay in Hanoi we stayed in a newer hotel without any allergic reactions, so it was likely something in the hotel or the bedding that caused it.
Leisure Family
10/10
Exceptional
22 Jan 2024
christine
The location is perfect, very close to the lake, and shopping restaurants. Staffs are very nice. Rooms are big and clean
Leisure Family
8/10
Excellent
31 Dec 2023
Peter
The front dest staff was exceptional! They made the stay better. Thoughtful and helpful. Thank you!
Leisure Self
8/10
Excellent
22 Dec 2023
Verified traveler
Very friendly and helpful staffs.
Friends_and_family Family
4/10
Poor
21 Nov 2023
Ludovic
This property is way past its prime. The staff is lovely though.
Leisure Self
10/10
Exceptional
06 Nov 2023
Alexander

Super comfortable

Fantastic stay at this hotel. Very comfortable and we were allowed early check in at a very reasonable rate. Clean, comfortable and very close to lots of things to do whilst being quiet and relaxing.
Partner
10/10
Exceptional
19 Jun 2023
Thuc Vy
Good
Leisure Family
8/10
Excellent
28 May 2023
Robert
Friendly staff and ideal for old quarters. walking distance to most attractions. Downside I was given a room with no windows and room looked much better in photos. Overall was nice stay
Leisure Self
10/10
Exceptional
21 May 2023
Bing
It is close to the Opera House in old town and seafood buffets .
Leisure Self
10/10
Exceptional
02 Apr 2023
Jason
This hotel was our first stay in Vietnam. The room and bathroom was clean, comfortable and everything worked. Staff is very friendly and welcoming. This location was an easy walking distance from Hoan Kiem lake, the market, train street and museums.
Leisure Family
10/10
Exceptional
04 Mar 2023
Linda H
Lovely staff at the reception desk very charming and helpful
Leisure Self
10/10
Exceptional
07 Jan 2023
Ivan
Very welcoming and helpful staff, excellent communication. Clean, big room, walkable distance to everything in Hanoi Old Quarter.
Would definitely return.
Leisure Family
10/10
Exceptional
17 Nov 2022
Paul
Location.
Leisure Self
2/10
Poor
14 Oct 2022
Matthew
Condition oh hotel did not match photos at all. Example dirty walls, thin towels, warm and frayed sheets. Even the toilet seat was loose.
Leisure Partner
8/10
Excellent
20 Sep 2022
Lindsey
Good location, big & comfortable bed, friendly staff. Do recommend!
10/10
Exceptional
31 Jan 2020
Rasa Lila

Best Spa

Best spa, amazing massages. Very comfortable and clean. Good location for walking. Wonderful costumer service too.
Partner
10/10
Exceptional
13 Jan 2020
Jen
The hotel staff were helpful and friendly. The hotel is in close proximity to food stalls, restaurantS, and weekend night market. Ms. Nga was very resourceful and enthusiastic in helping us. She even upgraded our regular family room to a suite without additional cost.
Leisure Family
10/10
Exceptional
02 Jan 2020
Angie

Great Stay I had

The hotel receptionist was very very good. She gives good recommendations, booked my airport transfers and massage. She is very proactive and very hardworking. I forgot to ask for her name but she is superb. The breakfast is very good and fresh for a small development like this. I keep refilling my plate!
Friends_and_family Family
10/10
Exceptional
04 Oct 2019
Verified traveler
We enjoyed our stay at Alisa Hotel and Spa. Nga Moon offered best-in-class service and made my friend and I feel welcomed from the moment we arrived. I’ve worked in customer service for several years and am not always easy to please - I would hire Nga myself if I could!
Friends_and_family Friends
8/10
Excellent
01 Oct 2019
Verified traveler
The hotel is new, the rooms are clean and comfortable. The property is in a good location, near shops and restaurants and is walking distance to the weekend night market. The staff were friendly and helpful. The breakfast is very basic and the food was mostly dried out as it is was sitting open for long periods. The first room I was put in, 508 - did not have blinds or curtains and the shutters outside were not properly closed. This meant light came in and people could see in. When I alerted them to the issue, I was moved to another room immediately. They dealt with my issue swiftly which was great.
Leisure Self
10/10
Exceptional
14 Aug 2019
Amanda

One of A Kind experience

The manager, Ms. Moon, and her staff took exceptional care of us during our stay. She planned out our 3-day itineraries making sure that we didn’t miss any highlights of Hanoi. Once we got off the Airport taxi, we were greeted with umbrellas and that we stayed dry from the torrential rains. Whatever issues that we came across, her staff would address immediately regardless the time of the day. Our only purpose for this trip to Vietnam was to visit Ha Long Bay and we were disappointed with the tour cancellation due to inclement weather, yet their heartfelt services made up for everything.
Partner
10/10
Exceptional
14 Jul 2019
Julie

Great value for money

In a nutshell perfect and good selection for breakfast
Friends_and_family Family
10/10
Exceptional
29 Jun 2019
Minh

Room size, pool & services are very good

Hotel room size, pool area & services are very good.
Do not like the restroom design. The water alway spilled out when shower & floor is alway wet.
Family
8/10
Excellent
10 Mar 2019
Shane
Location is nearby to old quarter and walking distance to night market and lake..
Room is big n clean
Staff are very polite and friendly. Service is top notch
Leisure Partner
8/10
Excellent
05 Jul 2026
FLORENCE
El millor de l'allotjament ha esta l'aire condicinat perquè s'h estava molt be adins.
El llits eren confortables i el lavabo estaava bé.
Potser hi hauria d'aver mes llits
Family_with_children
8/10
Excellent
25 Apr 2025
Lai Fun Fanny
The room is spacious, clean and tidy. Really value for money. However, you can hear very clearly when people talking outside your room.
Leisure Family
10/10
Exceptional
17 Mar 2025
Lucie
Hôtel très bien situé, chambre propre et spacieuse. Personnel très très sympa
Partner
10/10
Exceptional
16 Oct 2024
MASAYA
good
10/10
Exceptional
04 May 2024
Verified traveler
Perfectly located in the old quarter. Very good for exploring the city, also suitable as a base for trips lasting several days.
Leisure Self
8/10
Excellent
07 Feb 2024
Akira
The reception staff will help you with their smiles and kindness. You can walk to the old town, but it's a little far from there, and the street facing the hotel is one-way, so you can escape from the hustle and bustle at night. It's an ideal location for me. Grab to Noi Bai Airport costs around 330K. The water pressure is weak, but not unbearable. A minimum level of cleanliness is maintained. However, it is better not to look under the bed. I also wiped down the closet before unpacking my things, just in case.

Location & surroundings

Alisa Hotel Spa
7 Hang Voi Hoan Kiem District, Hanoi, Vietnam

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Alisa Hotel Spa

69 hotel photos