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Grand Cititel Hanoi Hotel
Hanoi and North · Vietnam
13B Tong Dan, 13B 1View location
9.4/10Excellent425 Reviews
Cleanliness9.6/10 9.6
Service9.8/10 9.8
Comfort9.4/10 9.4
Condition9.4/10 9.4
Neighborhood8.0/10 8.0
Amenities9.4/10 9.4
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Grand Cititel Hanoi Hotel
Ideally located at the center of bustling business districts in Hanoi, the brand new Grand Cititel Hanoi Hotel features 98 guestrooms, meticulously designed for maximum comfort alongside cozy - fluffy furnishings.
Both leisure and business today travelers will unarguably find this new destination as a highly convenient place to experience and cutting-edged applied technology to explore!
Sở hữu vị trí lý tưởng ngay tại trung tâm kinh tế nhộn nhịp của thủ đô Hà Nội, khách sạn Grand Cititel Hà Nội với 98 phòng nghỉ được đầu tư thiết kế tỉ mỉ, tinh tế mang phong cách hiện đại, tối giản kết hợp với khả năng áp dụng các công nghệ tiên tiến hàng đầu trong ngành dịch vụ khách sạn để tối ưu hóa những trải nghiệm nghỉ dưỡng trong kỳ nghỉ hay chuyến công tác ngắn ngày của bạn.
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With a stay at Grand Cititel Hanoi Hotel & Spa, you'll be centrally located in Hanoi, just a 5-minute walk from Hanoi Opera House and 8 minutes by foot from Hoan Kiem Lake.
This spa hotel is 0.8 mi (1.2 km) from Hanoi Old Town Night Market and 0.8 mi (1.4 km) from St. Joseph's Cathedral of Hanoi. Stay in one of 98 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding.
Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and bidets. Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Hanoi?
This hotel has 538 square feet (50 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Popular amenities
Free WiFi
Airport transfers
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
Anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Car recommended
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- A car is recommended for transportation to and from this property.
-
Special Instructions
This property offers transfers from the cruise terminal and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: VND 500000 (one-way), (up to 18 years old)
- Rollaway bed fee: VND 700000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
German
Vietnamese
Japanese
English
Chinese (Mandarin)
Spanish
Nearby attractions
Vietnam Revolution Museum
0.3 km / 0.2 mi
Ceramic Road
0.4 km / 0.2 mi
Hanoi Opera House
0.4 km / 0.2 mi
National Museum of Vietnamese History
0.5 km / 0.3 mi
Hanoi Municipal Party Committee
0.5 km / 0.3 mi
Lý Thái Tổ Monument
0.5 km / 0.3 mi
Hoan Kiem Lake
0.6 km / 0.4 mi
Trang Tien Plaza
0.7 km / 0.4 mi
Thang Long Water Puppet Theatre
0.8 km / 0.5 mi
Hoan Kiem Lake Weekend Walking Street
0.8 km / 0.5 mi
The Old Quarter Gallery
0.8 km / 0.5 mi
Ngoc Son Temple
0.8 km / 0.5 mi
Ha Noi Gallery
0.9 km / 0.5 mi
Ancient House
1 km / 0.6 mi
Dong Kinh Nghia Thuc Square
1.1 km / 0.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2018
- Total number of rooms: 98
- Number of floors (main building): 10
- Number of floors (annexe): 10
- Twin rooms: 35
- Double rooms: 42
- Junior suites: 14
- Superior rooms: 7
- hotel
- American Express
- Diners Club
- MasterCard
Show 64 more facilities & services
- Visa
- City centre
- Bus/Train station
- Airport
- Entertainment Area
- Wheelchair-accessible
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Mobile phone coverage
- Wi-fi
- Local and international calls
- Car hireExtra charge
- Transfer serviceExtra charge
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- Bicycle hire serviceExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilitiesExtra charge
- Lift access
- Concierge
- Gym
- Luggage room
- Dining area: 1
- Clothes dryer
- Electric kettle: 1
- Towels and bed linen
- Café
- Bar
- Restaurant: 1
- Non-smoking area
- Smoking area
- Air conditioning in Restaurant
- Breakfast room
- Meeting room: 1
- Printer
- Photocopier
- Business centre
- TV lounge
- Breakfast
- Breakfast buffet
- Continental breakfast
- Early bird breakfast
- À la carte lunch
- À la carte dinner
- Special dietary options
- Vegetarian meal
- Snacks
- LGTBIQ friendly
- Children get free accommodation, meals payable on the spot
- Deposit on arrival
- Early Check-inExtra charge
- Early departure
- Identification card at arrival
- No hen/stag or any other parties allowed
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
HB
Half Board
Usually includes breakfast and one additional meal.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE CITY VIEWSUITE • CITY VIEWSUI.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
SUITE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin LUXURYDouble or Twin • LUXURYDBT.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
Double or Twin LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: DBT.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN DELUXETWIN • DELUXETWN.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO LUXURYSTUDIO • LUXURYSTU.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
STUDIO LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: STU.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
TWIN SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIORTWN.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE LUXURYSUITE • LUXURYSUI.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
SUITE LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: SUI.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXE • 1 Bedroom • 22 m²TWN.DX
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Children share the bed with parents
- Electric Kettle
- Wake-up service
- Turndown service
- 220V power supply
- Toiletries
- Desk
- Slippers
Show all 20 amenities
- Make-up mirror
- Cable TV
- Smoke detector
- Mini fridge
- Ironing set
- Tea and coffee making facilities
- Safe
- Housekeeping
- Bathroom: 1
- Shower
- Hairdryer
- TV
Facilities with extra charge
- Wi-fi
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
TWIN DELUXE
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Room amenities
- Children share the bed with parents
- Electric Kettle
- Wake-up service
- Turndown service
- 220V power supply
- Toiletries
- Desk
- Slippers
- Make-up mirror
- Cable TV
- Smoke detector
- Mini fridge
- Ironing set
- Tea and coffee making facilities
- Safe
- Housekeeping
- Bathroom: 1
- Shower
- Hairdryer
- TV
Facilities with extra charge
- Wi-fi
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
DOUBLE DELUXE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXE CITY VIEWTWIN • DELUXE CITY VIEWTWN.CV-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
TWIN DELUXE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.CV-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN LUXURYTWIN • LUXURYTWN.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
TWIN LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: TWN.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
Double or Twin DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXE QUEEN BEDTWIN • DELUXE QUEEN BEDTWN.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
TWIN DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
SUITE CITY VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CV-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
Double or Twin DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX
Limited room details from hotel
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Double or Twin DELUXE CITY VIEWDouble or Twin • DELUXE CITY VIEWDBT.CV-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin DELUXE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBT.CV-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
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DOUBLE DELUXE CITY VIEW KING BEDDOUBLE • DELUXE CITY VIEW KING BEDDBL.CV-DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
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DOUBLE DELUXE CITY VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-DX-KG
Limited room details from hotel
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DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 22 m²DBL.DX
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Slippers
- Desk
- Toiletries
- 220V power supply
- Shower
- Hairdryer
- Make-up mirror
Show all 21 amenities
- Cable TV
- Smoke detector
- Housekeeping
- Children share the bed with parents
- Electric Kettle
- Turndown service
- Wake-up service
- Safe
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- TV
- Direct dial telephone
Facilities with extra charge
- Wi-fi
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
DOUBLE DELUXE
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Room amenities
- Bathroom: 1
- Slippers
- Desk
- Toiletries
- 220V power supply
- Shower
- Hairdryer
- Make-up mirror
- Cable TV
- Smoke detector
- Housekeeping
- Children share the bed with parents
- Electric Kettle
- Turndown service
- Wake-up service
- Safe
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- TV
- Direct dial telephone
Facilities with extra charge
- Wi-fi
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN GRAND DELUXETWIN • GRAND DELUXETWN.DX-GD
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
TWIN GRAND DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-GD
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
Double or Twin SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin GRAND DELUXEDouble or Twin • GRAND DELUXEDBT.DX-GD
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
Double or Twin GRAND DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- GRAND DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-GD
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE LUXURYDOUBLE • LUXURYDBL.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
DOUBLE LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 20 m²DBL.SU
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Make-up mirror
- Slippers
- Desk
- Toiletries
- 220V power supply
- Safe
- Ironing set
- Tea and coffee making facilities
Show all 23 amenities
- Mini fridge
- TV
- Direct dial telephone
- Hairdryer
- Bathroom: 1
- Turndown service
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Shower
- Electric Kettle
- Children share the bed with parents
- Housekeeping
- Smoke detector
- Cable TV
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
DOUBLE SUPERIOR
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Room amenities
- Make-up mirror
- Slippers
- Desk
- Toiletries
- 220V power supply
- Safe
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- TV
- Direct dial telephone
- Hairdryer
- Bathroom: 1
- Turndown service
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Shower
- Electric Kettle
- Children share the bed with parents
- Housekeeping
- Smoke detector
- Cable TV
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
Double or Twin SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
DOUBLE SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDSSUITE • TWO BEDSSUI.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Cititel Hanoi Hotel
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B
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Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Grand Cititel Hanoi Hotel
100
reviews shown
James Eric
Very good experience. On my last day, I got food poisoning and Jenny at reception kick into full gear, my husband asked where he could find a pharmacy that was open and she made calls and got the medication I needed delivered directly to our room. And she sent me texts to see if I was better. Was very grateful for her response. Would recommend hotel very highly.
Joseph
Great stay!
Hannah
Stayed here overnight as we were passing through Hanoi from Sapa to Ninh Binh. We chose this hotel because it’s walking distance from the Sapa express bus stop in Hanoi. We were able to walk with our suitcases there without issue.
Enjoyed our stay. Bed was comfy and the room itself was perfect for what we needed. In fact they gave us a free upgrade which was incredibly kind. The breakfast buffet was yummy too and they offered soy milk as an alternative which I was incredibly grateful for.
More than happy to stay here again. Staff were excellent and extremely helpful.
Enjoyed our stay. Bed was comfy and the room itself was perfect for what we needed. In fact they gave us a free upgrade which was incredibly kind. The breakfast buffet was yummy too and they offered soy milk as an alternative which I was incredibly grateful for.
More than happy to stay here again. Staff were excellent and extremely helpful.
Jagminder
If you want to be near all the best places, this hotel is perfect. Close to old quarter and convenient.
Great staff. Very clean. Welcoming.
Highly recommend
Great staff. Very clean. Welcoming.
Highly recommend
Jennifer
Lovely hotel. Staff were very attentive and Jenny on Reception was particularly helpful. The room was clean and had everything we needed. There is a bar on the roof terrace which is nice to sit at in the evening with a drink. There is also a jacuzzi but we didn't use it.
Brian
The room was clean, staff good, didn’t use the Bar or Spa, the Gym was was very basic and the one weight machine was falling apart and really useless
Jason
Excellent location and friendly
Monique
Staff friendly and helpful
Quiet and clean room
Quiet and clean room
TUYET
Grand Cititel Hotel in Ha Noi is very close to the Old Quarter. The hotel team is excellent helpful and polite, The Spa services were good. The room is clean and has reasonably space. However, the shower is terrible designed and built that caused the water runs out to the floor outside the shower stall and that made the floor damper most of the time. There is no hair conditioner in the shower, just the shampoo and body wash gel. There are new toothbrush for the customers and 2 bottles of water in the small fridge for the customers each day. The buffet restaurant is designed and decorated as a high end restaurant in the USA. There are a lot of food to choose from as Vietnamese and Western food and they are tasty.
The minus point I give to this hotel is the shower stall and missing the hair conditioner, plus the shower stall looked old. I love the young hotel team people there. They are extremely helpful and polite.
The minus point I give to this hotel is the shower stall and missing the hair conditioner, plus the shower stall looked old. I love the young hotel team people there. They are extremely helpful and polite.
Andrea
Good value and location.
Iain
After a poor experience at another hotel in Hanoi, this hotel ticked all the boxes. Clean, friendly and helpful staff and a lovely breakfast
PAMELA NOMATHAMSANQA
Average hotel
Camila
Hotel estupendo, staff agradable y buena localizacion
Jonathan
Great hotel in Hanoi, particularly the staff at reception: Jenny, Patrick and Thomas.
Will return again
Will return again
Jenny
Clean room, courteous staff, good breakfast, and safe location
matthew
Great staff, Thomas. Lisa, ivy, Toni and Bryan. I would stay again
Mallory
Comfortable room, helpful staff, nice breakfast.
Hyowon
Room was small and the shower room and toilet doors were opening to the room touching the floor, making water come to the room's floor. It was not a big problem and not a maintenance issue but how the room was built/designed. Otherwise, service was great - staff were all very helpful and kind; location was very convenient (5 minute walk to the lake, to cathedral, to Circle K (24 hour convenience store), to banh mi stores, to a number of local cafes. We are happy with our stay at Grand Cititel Hotel.
Jyotindrakumar
The rooms are small .Bethrooms are tiny. Even with available rooms could not check in until after 1pm.
Breakfast had not signs for allergies and vegetarian food.
Breakfast had not signs for allergies and vegetarian food.
Mustafa yalcin
ok
David
Good location and great friendly staff to meet with. The breakfast was pretty good as well. However, I was quite disappointed that the Luxury Studio Suite (the most expensive room on the property) didn’t have a window in the room.
Daphne
Smell and small
Dorota
Everything was good. Very nice service, friendly.
ILYA
Excellent hotel will outstanding buffet breakfast. Close to all the attractions, yet pretty quiet once you are inside.
Satoko
Located in the heart of Hanoi! The location is great and makes it easy to get anywhere. The room is nice and comfortable with everything you need, and the young staff are very friendly.
Tu
Convenient
Sinead
Nice staff, quiet rooms
Daniel Alberto
There is no words to describe the staff professionalism, attitude and amazing service!!
Indeed it exceeded by far our expectations.
Special thanks to Lisa at the front desk, Quan Dinh the tour specialist and a friendly hug to Leu which served us amazing Negronis at the rooftop bar!
Indeed it exceeded by far our expectations.
Special thanks to Lisa at the front desk, Quan Dinh the tour specialist and a friendly hug to Leu which served us amazing Negronis at the rooftop bar!
Huan
Best value. Room is clean and efficient. Staff are friendly and helpful.
Nadimul
In New York, this would be 1-2k/night. Beautiful hotel, great rooftop, awesome staff, decent buffet.
Henry
Good location
Alexandra
Lovely stay, lovely staff, great location. I was upgraded upon arrival, room was spacious and bathroom very modern. I slept so well!
Gym on rooftop was small, but had everything you need.
Breakfast was amazing! Large selection of dishes including usual breakfast items as well as more brunchy options like grilled chicken, noodle soups, stir fried veg, salads, and fruit.
Staff were all so kind and lovely.
Great location, walkable distance to all cool things around Old Quarter.
10/10 would recommend!
Gym on rooftop was small, but had everything you need.
Breakfast was amazing! Large selection of dishes including usual breakfast items as well as more brunchy options like grilled chicken, noodle soups, stir fried veg, salads, and fruit.
Staff were all so kind and lovely.
Great location, walkable distance to all cool things around Old Quarter.
10/10 would recommend!
Chandra
Great place to stay
Mr Thomas was excellent
Mr Thomas was excellent
Tanner
Hotel was nice and quaint with an amazing breakfast and great staff!
Stephen
Because it is away from the street a little, its very quiet. You dont have to worry about traffic outside waking you up.
Rachel
Clean, friendly staff & comfortable rooms.
Heather
Good location and walkable to a lot of things within the city! However the walls are pretty thin. Luckily everyone was quiet during sleeping hours but it was early morning that got to us. Our neighbor was a heavy sleepy and wouldn’t turn off their alarm for 15 minutes and we could hear it through the wall. Also could hear the staff in the hallway early mornings as well. Other than that good place to stay.
Eric Kiam Cheng
Great hotel to stay
Please note that you have to walk an alley into the hotel lobby. Great location and not so quiet room as we can learn people talking outside.
MARIJATI
Good location. Satisfiying breakfast. But inflexible checkin and checkout time.
MARIJATI
It provides good breakfast. It is strict with checkin time.
Brett George
Excellent value for the $$$. We have to travel back through Hanoi on our way to Danang and will stay here again. The hotel is in a banking and corporate area, so there are police everywhere. A ten minute walk to the Hipster/yuppie area.
LUIS
Not easy to locate but safe and worth the price.
Pierre
Very clean, nice room and bathroom, varied bfast and staff gets out of their ways to help.
isha
Pictures online are not reflective of current property
Hung
Nice staff, good service
Verified traveler
Became violently ill from breakfast. The “rooftop pool” is the size of a jacuzzi. The gym was also pretty bad. The hotel was down an alleyway. Just overall not what was pictured. Cannot recommend.
Ian Hargrave
Excellent location, superb service in all aspects, from Alex and his team at reception, buffet breakfast and service there through to daily room cleaning service. Within walking distance to almost all major attractions around the lake
Ian Hargrave
Alex and his team at reception went out of their way to ensure that we were well looked after. Buffet breakfast and service was superb. Walking distance to the opera house, lake and old quarter. Many restaurants nearby.
Uy Thi
Excellent service and very helpful. Specifically, Tín was very good. Food was top notch.
Amenities not that great. The pool was not usable. Fitness center not that good.
Amenities not that great. The pool was not usable. Fitness center not that good.
Quy
I will stay again
Kathleen
Comfortable, nice staff and very quiet. Great breakfast buffet.
Swathi
We like everything about this property. The only issue we had here is with the tour operator. We took three tours with their help and they definitely misled us in each of them
Michael
Although the area was good, staff was great and breakfast good too, the room was a beat up with the walls being quite dirty. At the very least the room needs a paint job.
Edna
I think the hotel’s biggest asset are the staff providing excellent customer service. Our biggest thank you to Alex who was very helpful during our stay. The room was clean and adequate. There was a good choice of breakfast buffet.
Angela
Excellent Stay at Grand Cititel Hanoi Hotel & Spa
My partner and I had a wonderful experience at the Grand Cititel Hanoi Hotel & Spa. The hotel was exceptionally clean, and the service was top-notch from start to finish. Upon arrival, we were warmly greeted with a thank-you card and complimentary oranges.
The hotel went above and beyond to accommodate us, even providing a breakfast to go for our early 6:00 AM flight. The bellhop was very helpful in carrying our luggage, and we appreciated the convenient airport shuttle service (with a small surcharge) that made our transfers smooth and easy.
The location was perfect—within walking distance to several great restaurants, and just a short ride via Grab to the Hanoi Train Street. The manager was particularly attentive, staying in touch with us to ensure everything went smoothly during our stay.
Overall, we had a fantastic stay and would definitely recommend this hotel. It’s a perfect mix of great service, excellent amenities, and a prime location.
My partner and I had a wonderful experience at the Grand Cititel Hanoi Hotel & Spa. The hotel was exceptionally clean, and the service was top-notch from start to finish. Upon arrival, we were warmly greeted with a thank-you card and complimentary oranges.
The hotel went above and beyond to accommodate us, even providing a breakfast to go for our early 6:00 AM flight. The bellhop was very helpful in carrying our luggage, and we appreciated the convenient airport shuttle service (with a small surcharge) that made our transfers smooth and easy.
The location was perfect—within walking distance to several great restaurants, and just a short ride via Grab to the Hanoi Train Street. The manager was particularly attentive, staying in touch with us to ensure everything went smoothly during our stay.
Overall, we had a fantastic stay and would definitely recommend this hotel. It’s a perfect mix of great service, excellent amenities, and a prime location.
Amber
Great location for staying in the old town area!
Amber
Staff friendly and helpful. Quiet and clean accommodations within walking distance of old town sight seeing.
Daryl
very quiet area, on weekdays there are lots of roadside stalls selling food. about 5-10 mins walk away from the lake
Jack
Great spot to explore Hanoi. Close to the centre, nice rooms and a great Skybar.
Talia
The hotel stay was nice and the staff at the counter were very friendly and helpful. However, our AirPods were stolen from our room. We didn’t realize they were gone until after we checked out.
Gail
Good value. Pleasant stay.
Small, but comfortable room. Good value for the money. Can be noisy at times due to thin walls. Nice touch to have Santa visit Christmas Eve handing out little bags of cookies and a nice card. All staff were kind and super courteous.
William
Was very nice to stay.
Verified traveler
Room could be better
The reception service and breakfast buffet were really good. However, the room could do with some improvements, poor interior finish, shower not draining, loud air-conditioning.
Grace
All the staff are super helpful
Paul
Excellent Clean and quiet. Gym needs upgrade.
Celine
Excellent customer service!! We stayed here for just 2 nights,, will definitely stay here again in our future visit.
One suggestion: The shower stall could be upgraded for better drainage so that we don’t have to worry about water overflowing …
One suggestion: The shower stall could be upgraded for better drainage so that we don’t have to worry about water overflowing …
Jason
Staffs are very friendly and helpful.
Ellen
Conveniently located, clean, comfortable
Si Xuan Sandy
Service was great
Andres
Excellent hotel in a great location. The hotel personnel were very attentive and helpful. They booked several tours for me. The breakfast was amazing.
Edwin
Everything excellent
Hong
All staff are very nice and helpful.
Amanda
Very nice hotel for the value. Quiet yet central location
Michelle
Lovely helpful staff our room was magnificent the pool area large plenty of space
Yong Qin
It was tucked away in an alley making the hotel out of sight. It was fairly decent for its room rate but there was quite a bit of drilling ongoing during our stay. The lobby and alley was lined by smokers and reeks of cigarettes the whole day. Could’ve been better but no complaints for its rate.
Danilo
The entrance of the property was awful
Christopher
Lovely hotel, real quiet and modern. Staff were really helpful..
Yvonne
We had a wonderful stay here. The staff were very attentive, especially Alex the concierge. We had many questions, as it was our first stop/city in Vietnam and he was so kind and helpful. We were heading off to ninh binh after Hanoi, and Alex helped us arrange a bus to get there. Hanoi is a very busy and noisy city, and the hotel is tucked in the alleys slightly away from the chaos. The room windows are completely sealed so we did not hear any of the street noise, it was amazing. We rented a scooter from the hotel and it was convenient to travel to all the popular locations. We would highly recommend staying here.
Huong
This is a boutique hotel. Nice and clean, good breakfast.
Peter
Enjoyed our stay. Great staff, comfortable beds, quiet, good air conditioning, plenty of choices on buffet breakfast. Several good cafes on the street. Booked another night for when we returned from Halong Bay. Not the Ritz but very good value and all you need for a comfortable stay.
Emma
The staff were very welcoming and helpful
Justin
The accommodations feature a generous and uncluttered space, with the added freshness of newly furnished interiors. Guests can indulge in an extensive breakfast selection at the restaurant. Moreover, the hospitality team is notably amiable and welcoming.
Justin
The hotel is quiet and a short walk from the shops. It’s easy to get a taxi, and the staff are happy to help. The hotel looks small from outside but has plenty of room inside, good for groups. You’ll take nice pictures there, and the breakfast has lots of fruit.
Justin
The cleanliness left a lasting impression on me, and the room was exceptional. The tranquility of the night was complemented by a bed adorned with four plush pillows, ensuring a comfortable rest.
Hui Wen
Everything is so smooth :
-The room is great, it’s relatively large enough to accommodate a couple with a few suitcases, fully furnished, and clean because it is cleaned every day, it’s also quiet.
-Breakfast is very good, you can freely choose from a variety of dishes. The restaurant area is very spacious and provides an exquisite backdrop for photos.
-The staff are excellent, always ready to help customers with hotel services or provide useful travel information. In particular, Alex Tran arranged a high-quality Halong, Ninh Binh, and Sapa tour.
-This is a hotel worth choosing and offers good value for money.
-The room is great, it’s relatively large enough to accommodate a couple with a few suitcases, fully furnished, and clean because it is cleaned every day, it’s also quiet.
-Breakfast is very good, you can freely choose from a variety of dishes. The restaurant area is very spacious and provides an exquisite backdrop for photos.
-The staff are excellent, always ready to help customers with hotel services or provide useful travel information. In particular, Alex Tran arranged a high-quality Halong, Ninh Binh, and Sapa tour.
-This is a hotel worth choosing and offers good value for money.
Hui Wen
The room is pleasant, the location is convenient for travel, situated near Hoan Kiem Lake, and the staff are very friendly.
Daniel
This is definitely the right choice: central location, quiet room, very large breakfast restaurant. The staff are extremely friendly.
Daniel
Everyone here speaks English very well and is incredibly friendly. Getting around is easy. You can take a leisurely walk to the lake and find plenty of great places to eat. Plus, the rooms are new and absolutely beautiful.
Daniel
The heartwarming magic of the Grand Cititel lies in its dedicated team. Among them, Alex Tran shines as an outstanding host. From the instant we stepped through the doors until our farewell, Alex’s attentiveness and warm welcome enveloped us like cherished guests. His genuine care went beyond the ordinary, creating a truly unforgettable stay.
Daniel
I have everything I need when I stay here: a quiet room, very good Wi-Fi, breakfast, and coffee. I have experienced professional service. It’s a destination worth choosing.
Daniel
Very attractive for a vacation here. I explored Hanoi with a guide on a motorbike from this hotel. The staff here is fluent in English, the room is clean.
Tania
Overall, it’s great value for money. We got a great room that was clean. The facilities are also very good. The service is really worth mentioning; from the reception to housekeeping, they work really hard but with a smile. Big shoutout to Sophie from the front desk! They provide very quality and reasonably priced tours. You can book Halongbay and Sapa trip here.
Amila
This hotel is very good, a nice check-in area, large room, and a wonderful staff, always happy and trying to help you, especially Alex and Rose, who showed me interesting destinations. , places with Vietnamese souvenirs.
Amila
I returned from my trip to Ha Giang at 4 am, and the two guys helped me check in quickly. The room was clean and comfortable. I woke up at 9 am and had a great breakfast.
Amila
I’ve had the pleasure of experiencing various accommodations, but this hotel stands out with its modern charm and attentive service. The rooms are comfort, offering a safe and spacious environment to unwind after a day of exploration. Located in the heart of Hanoi, the hotel is conveniently close to the beer street, promising an authentic taste of the local nightlife just a short walk away. Booking tours through the hotel is a breeze, Halong bay, Ninh Binh. The consierge, with their wealth of knowledge, ensure that each tour is a journey through rich history and culture. This hotel delivers an experience that is unforgettable.
Amila
Discover the exceptional comfort of our well-appointed room, complemented by the warmth of our hospitable staff who are fluent in English. A special mention to Alex Tran, Duy and Helena for their meticulous check-in process, enriched with invaluable information to elevate your experience.
Amila
The warmth of the hotel staff adds a personal touch to your stay, Alex Tran, Tony, Helenne, Duc all extremely friendly. Their check-in process was swift, the welcome was heartfelt, and the assistance they provided was invaluable. I like vietnamese tea and coffee here, very fragrant. The room is large and clean, the mattress is soft. The hotel looks quite small from the outside, however the inside is spacious. Breakfast with lots of veggies starts at 6 in the morning.
Santanu
It's Worth
Worth the price, they arranged a room for me on a high floor that was extremely quiet; the mattress and pillows were very soft, making sleep very comfortable. They introduced me to a great tour on a nearby boat, which was a clean and modern means of transportation.
Santanu
Comfortable
Comfortable bed, lots of fruit for breakfast, super friendly receptionist.
Santanu
Great Hospitality
My stay at the hotel was an absolute delight, particularly due to the exceptional hospitality that provided warmth
Location & surroundings
Grand Cititel Hanoi Hotel
13B Tong Dan, 13B 1, Hanoi, Vietnam
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Grand Cititel Hanoi Hotel
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