Name: Conifer Boutique Hotel
Address: 09 Ly Dao Thanh Str., Trang Tien, Hoan Kiem, 9, Hanoi, N/A, VN

10/10

Exceptional

09 Jul 2026

Rosevelt

Conifer is an excellent location nearby shooed and restaurants. The amenities are great but the best thing about this hotel is the staff. They’re so friendly and accommodating.

Partner

8/10

Excellent

24 Mar 2026

Louis

Clean nice room, but could definitely have more and better pillows, only two small provided.
Nice breakfast and great location!!

10/10

Exceptional

05 Jan 2026

Ichiro

Located at decent area in Hanoi, a bit far from hustle and bustle of old town.still cozy restaurants and shops are nearby.and walking distance from old town.
Staffs are very kind and friendly.they prepared the morning food box for me to check out 3 a.m. to catch my flight.
One thing I missed is hot shower after soaking myself in hot bathtub.once fulfill the bathtub by hot water, shower’s water is not hot enough.
Overall conifer boutique hotel is worth its cost and I will chose this hotel when I come back to Hanoi.

Leisure Self

10/10

Exceptional

01 Jan 2026

Jeffrey

The entire staff is extraordinary. The driver forgot to pick me up from the airport but they paid for my taxi.The manager is a wonderful man. Comfortable rooms. Very nice breakfast buffet, particularly for fruit.

Self

10/10

Exceptional

20 Dec 2025

Donald

The room was nice for the price and the staff was friendly.

10/10

Exceptional

06 Dec 2025

LAUREN

The staff at Conifer Boutique Hotel make your stay with them a wonderful experience.

Both concierge Liam and Quan were the absolute best. They are intelligent, friendly and excellent providing the highest level of guest services. I arrived very late at night Quan was willing and able to help get me settled into my room. Liam was brilliant.

I watch how they are both consummate professionals.

The rest of the staff work well together as a team. Helping each other out when the hotel was slammed with a bus load of passengers and many stayed to eat the delicious food that is served at the hotel.

The morning breakfast has many delicious choices, and excellent coffee.

I only had one bad experience when another concierge refused to call a taxi for me and as a result I fell on the sidewalk while trying to find my way to my destination.

Self

10/10

Exceptional

15 Sep 2025

Stuart

This is a lovely boutique hotel in a great area. Lots of shops around and close vicinity to the old quarter.

Staff were amazing. Breakfast had plenty of options. I’d stay here again.. I recommend this hotel.

Leisure Partner

10/10

Exceptional

24 Mar 2025

Allison

The conifer is an intimate boutique hotel with all the amenities, but none of the officiousness. We enjoyed our two nights stay with them tremendously, and I highly recommend this property.

It is well located and yet slightly off track from the high tourist areas.

10/10

Exceptional

26 Oct 2024

John

Lovely Boutique Hotel, great location. All the attractions are within walking distance. Menu is good and the staff are very helpful

Leisure Friends

10/10

Exceptional

15 May 2024

Michael

Perfect Choice

This hotel was a pleasant surprise. Excellent and helpful front desk that helped me 3 separate times. Comfortable room with strong AC. Great breakfast buffet. Perfect location. Good value. Will stay there next time.

Self

8/10

Excellent

28 Apr 2024

HA

Very good place

Business_and_leisure Friends

6/10

Pleasant

03 Apr 2024

RANA

Arrived at 12:30am the gentleman that greeted us was lovely.
We had two rooms 802 & 1001
802 had a balcony, 1001 did not
Both rooms were spacious, however a few things in the room have seen better days.
Paint walls were stained and some had water damage peeling.
Bathroom fixtures had a thick layer of limestone
Shower curtain could be replaced.
Bathroom glass had blinds from the outside however you could see everything inside the bathroom. Would not recommend to book for non couples or people who require privacy while using the loo.

The bedsheets were surprisingly super clean…

This place has so much potential and in a great spot. Proper Reno’s ( not just a coat of paint) and this place could be a true boutique hotel.

Leisure Partner

10/10

Exceptional

26 Feb 2024

Mark

An excellent boutique hotel centrally located in the French Quarter of Hanoi.

Leisure

10/10

Exceptional

21 Feb 2024

Mark

Excellent boutique hotel.

Leisure Partner

10/10

Exceptional

04 Dec 2023

Michael

The hotel and location but mostly the staff.

10/10

Exceptional

28 Nov 2023

Charles

Wonderful hotel and great service. Taxi arranged by the hotel...all made very easy!

Leisure Partner

10/10

Exceptional

14 Nov 2023

Perry

A lovely boutique hotel in a very convenient location. I would stay there again next time I visit Hanoi.

Business_and_leisure Self

10/10

Exceptional

16 Sep 2023

Paul

Small boutique hotel. Very modern and staff is great. Balconies are a great amenity

Leisure

10/10

Exceptional

29 May 2023

James

The Conifer Boutique Hotel is the only place for min in Hanoi. This was my second time there and they did not disappoint. The staff is genuinely friendly and the facilities are comfortable and clean.
Breakfast presents you with vegetable and meat options and plenty of fresh fruit. The juices are made on site.
I highly recommend this hotel if you are going to Hanoi.

Leisure Self

10/10

Exceptional

26 Apr 2023

Beverly

Incredibly close to the Opera house which is convenient given the Opera house is a primary staging area for travel pick-up and drop off.
A little noisy from traffic but quieted down at night and was not bad at all.
The pastries at breakfast (croissants) were top notch! We sat at breakfast and watched them walk over fresh trays of pastries from the bakery across the street. I should have stuffed some in my pockets to eat later ;)

Leisure Family

10/10

Exceptional

08 Dec 2022

Stephen

Can’t beat the location.
Right in the heart of the business and shopping district of Hanoi.
Perfect for sightseeing on foot.
A great little boutique hotel.
I would stay there again.
Ideal for single travellers.

Leisure Self

8/10

Excellent

08 Mar 2020

Verified traveler

Really good option in quiet upscale neighbourhood

We got the suite with balcony for the 3 of us (2 adults and one 6-year old who was allowed to sleep on the sofa) and had a really nice time. 8th floor overlooking a quiet street, Starbucks across the street as a bonus. Very well located near the Opera, at walking distance from the lake. Staff was super nice. Breakfast not amazing but good enough (except coffee).

Friends_and_family Family

8/10

Excellent

21 Feb 2020

Gabriella

Friendly and accommodating staff, really great location in the french quarter near the sites but a haven too.
Good breakfast served with a smile in a little room overlooking the street, not as extensive choice as some but suited us very well.

Leisure Partner

6/10

Pleasant

02 Feb 2020

Verified traveler

Staff pleasant. Rooms are on the small side. Location quiet.

Watch out for cost of airport transfer. You are charged both ways so it is not $25 it is $55 each way. You only find out when you pay the bill.

Leisure Self

8/10

Excellent

15 Jan 2020

Kristina

Buffet breakfast was awesome, and their coffee/bakery goods are divine! The staff were very accommodating and friendly- their hospitality was really great. Our room was very clean, bed was really comfortable and the space was adequate for our luggage. Bathroom and AC unit may need to be updated though. Massage service was very nice, too. One thing, our room was at the end of the hall, so the layout was a little odd but still spacious.

Leisure Partner

8/10

Excellent

25 Oct 2019

Lauren

Enjoyable stay

Enjoyable stay, nice area not to noisey. We were able to walk to all the main areas. Room was clean and tidy. Staff are friendly and helped us organise transport on short notice. Breakfast area space is limited so we bit overcrowded trying to walk around everyone when it’s busy. However the next morning we were the only ones in th so it was fine.

Partner

10/10

Exceptional

23 Oct 2019

Verified traveler

Conifer Boutique Hotel is a great place to stay in Hanoi. It is in a quiet street and feels like the south of France. Service was excellent and staff really helpful.

Leisure Self

8/10

Excellent

23 Sep 2019

Iris

It is in the center of the city and so close to the Opera house yet it is on very quiet charming street. It was not a big room, but spacious and had nice balcony to the charming street.
Good breakfast with many choice, but was ok taste.
Nice that they had chief making eggs as you liked.

Business_and_leisure Partner

10/10

Exceptional

08 Sep 2019

Verified traveler

We stayed only on verge night in a suite, but will be returning. Lovely character, clean rooms. Complete buffet breakfast. Quite and located well in French quarter. Easy walk to museums, old quarter and Hoa Hoan lake. Staff were lovely and very accommodating.

Leisure Partner

8/10

Excellent

27 Aug 2019

Verified traveler

Great location boutique hotel

Perfect location . Room is small even deluxe with balcony . Breakfast is average ( same viet salads everyday with so much onions ! Please change )
Good pho . Front office staff is good . Night staff at 2am sleeping on sofa is not !

10/10

Exceptional

13 Jul 2019

James

A great boutique hotel in the heart of Old Hanoi. A very nice neighborhood with lots on shopping and dining within walking distance.

Partner

10/10

Exceptional

10 Jul 2019

Verified traveler

Excellent staff. Buffet breakfast had a huge variety. Great airport transfer.

Leisure Partner

8/10

Excellent

05 May 2019

Annette Theresia Elisabet

Small jewel

Small room and bathroom beautifully build and decorated. Loved the balcony.

Partner

8/10

Excellent

29 Mar 2019

Verified traveler

Renovation needed, especially for bathroom and toilet bowl.

Business

10/10

Exceptional

11 Oct 2018

David

Perfect hotel, excellent location, wonderful staff

What a wonderful little gem of a place!

From the moment we arrived (our first day in Vietnam), the staff were warm & welcoming, which always sets the tone of a hotel experience.

The rooms are tastefully decorated and have a beautiful cosy feel about them. They are smaller than a typical room (influenced by the French architecture), but are perfectly adequate for a couple.

The much added benefit of a balcony was a real treat, as it was perfect for us to relax with a morning coffee, or watching the sunset with a beer after a day of sightseeing.

The location in the French Quarter is perfect, as its only a 5-10 min walk from the Old Quater (whatever you do dont stay in the Old quarter!!!). Its around the corner from the Hanoi Opera House and right behind the Sofitel Metropole (most well known high-end hotel in Hanoi). It’s surrounded by wonderful restaurants & shopping and its in a quiet leafy street!!

Breakfast was a little bland, but more than sufficient. Decent room service and a wonderful boutique wine shop next door.

Dont bother looking anywhere else as this is the perfect place to stay!!

Partner

8/10

Excellent

03 Oct 2018

Stacey

Great location, great value. Air conditioning was great but a little loud.

10/10

Exceptional

02 Oct 2018

Tessie

Warm and welcoming

Warm and welcoming staff, lovely hotel in French Quarter. Walking distance to Old Quarter. Highly recommend! 👍

Partner

10/10

Exceptional

24 Sep 2018

Phong

Best part of Hanoi’s Old Quarter to stay

The hotel is centrally located to the best tourist area in Hanoi for shops and food. This hotel is located on a quiet street surrounded by a lot of nearby sites: e.g., the opera house, lake Hoan Kiem, the old quarter, the old church, etc. I would highly recommend this hotel if you want to be in the middle of the action while being located on a quiet street away from the hustle and noise of Hanoi.

Partner

10/10

Exceptional

11 Sep 2018

Lilly

Great location,
Balcony made our stay more unique.

8/10

Excellent

21 Apr 2018

ZH

Nice Boutique Hotel

The checked-in started with a bit of misunderstanding because I have booked a room with a view. Unfortunately, that type of rooms have all been occupied. Thanks to Ms. Huyen at the reception counter offered me an upgrade. I stayed for 2 nights on business matters.

8/10

Excellent

09 Feb 2018

Tracey

Great small boutique hotel

Quaint small hotel right in the heart of the old town. Great to walk to anywhere and everything you want to see. The staff are very helpful. The rooms are a bit dated but very comfortable with everything you need We would definitely stay there again.

Partner

6/10

Pleasant

06 Feb 2018

Chun kau

Little Paris

The images of the hotel looks a little different from when seeing it up close and personal. The effect of a large hotel is immediately brought to non the moment I arrive at the lobby. If you are a frequent traveller to Europe and in particular Paris, then the rooms are of that size, looking traditional with lots of wood and the bed is a little hard. They should just make do without the bath tub as if your 6' tall, you will bump your head. Bathtubs are so old fashion and out of date. Apart from the size of the room, the service is pretty acceptable. They try to accommodate as much as they can and in my instance, it was downgrading me to a Tatami room on the top floor / attic which was completely different from what I booked as my current room that they had allocated to me had electrical issues.

I was prepared to check out and move to another hotel and have my refund in full. But they asked for time to get the room sorted out to which i offered in return.

Would I return? Location is great but the rooms look tired. However, considering your only at the hotel for a total of 12 hours max out of which 10 hours is left sleeping, it should be fine.

The bed may need a change and don't forget to request fro extra pillows.

Partner

10/10

Exceptional

08 Jan 2018

Verified traveler

fantastic service, lovely place, top location, excellent value for money

8/10

Excellent

23 Dec 2017

Verified traveler

Good I'll consider it again

The hotel is very good, rooms are very small but functional. The price I paid (around 75 USD per night) its fair, however hotels.com make it look as if it was an amazing discount. If I had payed 30 or 40% more I might feel coned.

10/10

Exceptional

17 Dec 2017

Alan

Fantastic introduction to Vietnam

As our first time in Hanoi and in Vietnam this hotel was the perfect introduction that we needed. Very friendly and welcoming and perfect location, very central and close to everything but very quiet and away from the load noise and craziness of the old town.
Breakfast is excellent as well!

Partner

6/10

Pleasant

06 Dec 2017

SHU CHUAN

Overall good

The night I stayed was almost $100 a night which I think it's over priced based on the facilities and amenities setting of the hotel. I like the location which is closed to the Lake & Old Quarter but it's quiet & clean enough compared with Old Quarter area.

10/10

Exceptional

26 Nov 2017

michael

Relaxed and comfortable

Great location and staff want to please. Liked having an outdoor street cafe and access to many of the cultural landmarks. Interesting area of Hanoi. Small but comfortable room.

8/10

Excellent

17 Oct 2017

Traveler

Good location in the French Quarter

We stayed here three nights total in between a cycling tour. The staff was welcoming and very professional. Both times we stayed we were upgraded to a nicer room. I would avoid the 'upgrade\" to the 10th floor suite. Although it has a bathtub instead of a wet bath, the tub is raised which means unless you are 4 feet tall, the showerhead will hit you in the middle of your chest. Not so good! Aside from that, the room was clean, quiet and very nicely appointed.

8/10

Excellent

07 Oct 2017

ian

Clean, friendly staff

Very easy, convenient, great location, great atmisphere

8/10

Excellent

17 Sep 2017

Shinya

The front staffs are very kind and friendly.
The room with balcony is the best choice at this hotel

10/10

Exceptional

07 Sep 2017

benjamin

Quiet clean hotel in French quarter

I stayed here for 4 nights with my wife and by the end of the trip it had become home. The rooms are luxurious for the price and the staff treats you like family. The breakfast had a range of delicious options and the hotel is tucked away quietly in the French quarter yet a 5 minute walk to the lake. Perfection. I'll be back.

10/10

Exceptional

26 Jul 2017

Diana

A Quiet and Pleasant Place to Stay

The Conifer Hotel has it all. Beautiful rooms, knowledgeable and friendly staff, a great breakfast and a wonderful location. They even have an outdoor area where they serve French wines. Everything about this place was great.

10/10

Exceptional

10 Jun 2017

Verified traveler

Best $50 hotel in Hanoi -- including neighborhood.

10/10

Exceptional

31 May 2017

Chris

A bit of an oasis in Hanoi

We stayed in two hotels during our time in Hanoi. The first was in the heart of the Old Quarter. The second was the Conifer which is located near the opera house in the French Quarter. We much preferred our stay at the Conifer. Both for the hotel itself, and the location.

First, the location. More than once we walked around the corner at the end of the block on which the Conifer sits and we commented on the little slice of tranquility that exists there. This is a great perk in Hanoi (birds can actually be heard chirping on that block). Believe me, this is not the case in most sections of Hanoi. The location is also wonderful for its proximity to the fun pandemonium that is the Old Quarter. For example, the Conifer is a 15 minute stroll to the Cathedral in the heart of the Old Quarter. It is really fun to spend the day and evening eating/drinking/shopping in the Old Quarter, and then return to the relative tranquility of the area in which the Conifer is located.

The Hotel itself: The hotel is quite comfortable. The complimentary breakfast was great. The staff were wonderful. I had regular interactions with several of the front desk staff, a couple of bellman, and one breakfast server in particular. Most spoke very good English. All were beyond charming, and very helpful. This is where we will stay when we return to Hanoi.

Family

10/10

Exceptional

20 May 2017

Verified traveler

The staff at the Conifer Hotel went out of their way to help us during our stay there. We would definitely return.

10/10

Exceptional

02 May 2017

Verified traveler

quet and good location

good location for a mix of up town and old town. excellent for walking in french and old quarters. behind is opera house, d'opera hotel and uptown shopping.

quiet tree lined street. small hotel, quaint and well kept.

Partner

10/10

Exceptional

30 Apr 2017

SON

A great little hotel in the heart of Hanoi.

The hotel is very clean and comfortable. It was a little smaller in size, each floor only had like 3 rooms. The WiFi was great and their daily breakfasts were excellent and delicious. There were numerous selections of food, but because of their limited space, you have to order food from the staffs. The staffs were friendly and helpful. There area of town was a little expensive. Across the street there is a Starbucks and a very fancy French restaurant.

8/10

Excellent

25 Apr 2017

Verified traveler

Hotel staff are friendly and very accommodating. Hotel location is awesome. On a quiet street, but still close to everything.

6/10

Pleasant

24 Apr 2017

Verified traveler

Location location location!

Great location but very small rooms and not that great a service. Value for money though

Partner

10/10

Exceptional

31 Jan 2017

Yvonne Ka Yee

Neat little gem

We were originally thinking of staying at The Sofitel Legend Metropole nearby , but we decided against it after reading the service reviews for Conifer Boutique Hotel - we were not disappointed and wish we could have stayed longer. From the reception to the dining room, all the staff were extremely hospitable and ready to assist. The hotel location is fantastic - close to the opera house and pretty within a very reasonable walking distance of all the sights. The rooms are a little tight (especially the bathroom/ shower area) but you won't feel it so much if you book one with a balcony.

Partner

10/10

Exceptional

22 Jan 2017

Debbie

We had one night booked and checked in late before going on a Halong Cruise the the next day. The room which we admittedly only had for the night was sooooo small and if had to stay there for more than an overnight would have asked to be moved. The two nights in a room after the cruise were fabulous and made up for it.

Partner

10/10

Exceptional

04 Jan 2017

Verified traveler

great location, supurb staff

around the corner from the opera house and five minutes walk to Hoan Kiem lake. the staff were supurb - like one big happy family. couldn't do enough for you.

10/10

Exceptional

01 Dec 2016

Lauren

A perfect choice!

I had a fantastic stay at this hotel - the staff were (genuinely!) friendly and welcoming. The hotel is small enough that it feels much more personal than a stay in one of the big hotels, and the staff all offered a very friendly return welcome after a day out...
The room was clean, spacious and with a cute little balcony with plants to make it feel a little more private. Breakfast at the hotel was tasty, with lots of variety, and included in the room cost. Location of the hotel is perfect - away from the tourist area a little bit, but still very centrally located, nice streets with food venues, bars, and a friendly feel.
All in all, this was great value, and I had a really comfortable experience at this hotel. This is definitely now my hotel of choice for future visits to Hanoi!

8/10

Excellent

27 Nov 2016

Jill

Staff were excellent made us very welcome.

Partner

10/10

Exceptional

26 Nov 2016

Rogan

Pretty, clean hotel

Incredibly helpful and kind staff

Partner

10/10

Exceptional

02 Oct 2016

Whitney

Lovely stay

Loved my stay at the Conifer Boutique Hotel! The room was great, breakfast tasty & the staff were amazing. They went above and beyond to help me with directions, airport transportation, and even opened up breakfast early for me when I had to leave in a hurry for my flight. Can't wait to stay there again on my next business trip.

8/10

Excellent

02 Aug 2016

Catherine

Modern well appointed room. Front office Staff was very friendly and helpful, made us feel very welcome. The location of the hotel is great, a 5 minute stroll to the Lake and 10 minutes to the Old Quarter. Overall a pleasant stay at this hotel.

10/10

Exceptional

19 May 2016

min

Cute hotel and room

We love this hotel！The room we had was cute, and functioning. We don't mind it is small.

Partner

10/10

Exceptional

08 May 2016

Verified traveler

Awesome location, extremely helpful staff!

In a built-up and hectic city this location on a virtually pedestrian little side street (opposite and Starbucks and amongst all the high-end designer stores) was ideal for some relative peace whilst stil easy walk to the lake and old town

10/10

Exceptional

02 May 2016

Verified traveler

We had a fabulous time. Highly recommended!

Family

8/10

Excellent

01 Mar 2016

ChMarcelo

Nice Hotel, good location

This hotel has all you need. Great location, staf very helpfull and friendly, clean and confortable. I recomend it.

6/10

Pleasant

03 Jan 2016

Verified traveler

Dressed-up old hotel.

Could be a very nice place, unfortunately the facilities need a major overhaul: hot water, water pressure, noise from other rooms (talking, toilet noise, etc) elevator, room was small, dark. Staff is perfunctory at best, language problems, mediocre breakfast, room was very dusty. Manager tries hard but uphill battle. If I had paid 50% less I wouldn't complain. I did stay during high season and the hotel was busy, but I think this is no excuse for lackluster performance from staff. There are many hotels in Hanoi around the same price, choose carefully unless one does not want to stay in the Old Quarter (which is fine--just busy and more \"funky\"). As a tourist it's the \"little things\" in a hotel that count, and all of those small experiences were unpleasant at this hotel--as previously mentioned. I'm guessing the only rooms one would enjoy are the larger balcony rooms on the high floors, which I reserved but ended up in a much smaller room on my arrival; and if one did not eat breakfast there, and if one does not spend much time in the hotel (as most tourists). Cheers to the manager for trying his best but forces are against him.

8/10

Excellent

25 Nov 2015

FR

Good location and quiet

The hotel situated in a very advantageous location walking distance to the lake, parks and restaurants. The staff is really friendly and even the budget room is enjoyable. Breakfast is also nice containing local food too and nice fruits. I find only the shower which was below the standards but all other amenities were nice and clean. We enjoyed our stay in Conifer, as it was like a shelter from busy Hanoi.

8/10

Excellent

24 Oct 2015

Verified traveler

French quarter location

Nice hotel with nice staff who aim to please. Location is convenient. The room was modest and quiet. Japan room had the bed on the floor.

10/10

Exceptional

24 Aug 2015

Jocelyn

Excellent service!

We enjoyed a comfortable two nights in Hanoi at the Conifer Boutique Hotel. The staff was welcoming and attentive. The rooms were clean and comfortable. The meals were also wonderful!

10/10

Exceptional

18 Aug 2015

Verified traveler

Great experience, great location

We originally booked one night, but we ended up staying for five nights. The staff were great, the location is perfect, the room was very comfortable and breakfast was nice.

It was easy to find excellent street food or restaurants or cafes or whatever you want. Walking to sights, parks, bus station, etc is easy too.

8/10

Excellent

10 Jun 2015

Aurthur

My new home in Hanoi

Overall very solid. Back facing rooms very quiet (but only 1 per floor so ask in advance). Front facing rooms have balconies and sliding glass and noise OK for most people but for fanatics I don't recommend.

Other points:

Water: They give you only two tiny bottles and then kind of foot dragged when I asked for more. So they give all these modern things like aircon, wifi, elevators and not enough of man's most basic need which costs just pennies. I had the experience of waking up at 5am once with hangover and no water. Scarred me for life and now because of the trauma I need 3 liters at bedside even if I rarely drink more than 1.

Light switch: In some of the rooms the light switch is in the middle of the headboard 1 inch above the top of the mattress so behind the pillow. So if you roll the wrong way at night you can turn on the light and you wake up with the light mysteriously on. Also it took forever to even find the switch because it was behind the pillows. Really dumb!!

Location: Dead center near Metropole (at 1/4 the price) but don't assume any way you walk there will be convenience stores, noodle shops etc. It's not the like the old part of town. I walked for blocks and blocks just trying to get noodles assuming there would be a shop at every corner but there wasn't. So if you want something ask concierge which way to go and it's probably close.

Other than that place is very solid choice.

10/10

Exceptional

15 Apr 2015

Tom S

5 Star Location without the pricetag

Great hotel in amazing location close to the opera house, and all central activities. Friendly check-in, very attentive and helpful staff, nothing too much trouble. Ask for a balcony room, we had one on the 4th floor and nice to be able to sit there before bed and take in the city sights and sounds.

6/10

Pleasant

10 Mar 2015

Verified traveler

Hotel review

We had an issue with the lack of comprehension of English. Staff were friendly and keen to please.

Partner

6/10

Pleasant

31 Aug 2014

Verified traveler

Generally Good

This hotel was fine for a short stay. The staff are extremely helpful however, I stayed twice and on the first occasion, there was a cigarette butt in the shower and on the second occasion, there was mould on the wall. To be fair, the staff immediately rectified the situation and have me a free upgrade.

10/10

Exceptional

14 Jul 2014

alex

I was very happy with the service, everyone was helpfully to as, thank so much. i think the location is perfect and i will suggest this hotel to anyone.

6/10

Pleasant

09 Jun 2014

Verified traveler

what a huge drop in quality

I have been many times to this hotel and it is getting worse and worse. I first had to change my room due to horrible smell. When got the new room, there was no hot water and aircon was not working for 2 days. THe safety box didn't work and had to be replaced 2nd day. And there was a nail on the floor that could dangerously injure guests. Better staying away form western food on the hotel restaurant menu, not only it taste horrible, but also suspicion on un-fresh food being served. Staff doesn't speak English, but tries to be helpful. Except the doorman who had very bad attitude and literally dumped my luggage on the floor. This used to be great hotel but is now falling apart and service if becoming very bad. This being said the location is great and the price is descent if getting the right promo.

10/10

Exceptional

13 Mar 2014

Verified traveler

Comfortable, cozy and clean

Friendly staff, great quiet location but still able to travel on foot to many places.

Family

10/10

Exceptional

19 Dec 2013

djflybynight

Great Deal

Convenient location close to the Opera House, great restaurant in the hotel and others nearby, nice room and clean. Half the price of nearby hotels.

10/10

Exceptional

28 Aug 2013

Heather

Lovely boutique hotel

Beautiful small hotel, luxury décor in more upmarket area of Hanoi, south of the lake.
Very friendly and helpful concierge

8/10

Excellent

10 Aug 2013

craig &marla

Great Stay

very nice hotel . staff very friendly and booked a nice package deal through the travel staff who are very professional / helpful thank you so much ALL Staff
Kind Regards Craig& Marla

8/10

Excellent

01 Aug 2013

Verified traveler

Excellent boutique hotel in great location.

Location is a highlight; away from the madness of the old quarter but just minutes away and just two block from Hoan Kiem lake . Beautifully appointed rooms. Service is good but not exceptional, food also.

6/10

Pleasant

02 Jul 2013

David

Not a suitable hotel for a business trip

Nice ism for a stopover but not suitable for business -top floor room attic very noisy when rain storm started 3am so very little sleep - breakfast poor

8/10

Excellent

07 May 2013

Matt M.

neat hotel

definitely a boutique hotel, but in a great location with plenty of good eating choices within walking distance. staff was excellent, as good of service as you will find. only bummers were how close the beds were located (actually touching) and the shower head height. the rain shower was below my head, but that was only because my head was touching the cealing (keep in mind I am only 6' 1\" tall). enjoyable stay none the less.

10/10

Exceptional

09 Apr 2013

Verified traveler

Great small boutique Hotel

Conifer Hotel is a small boutique hotel located just inside the Hoan Kim district. Whereas other small hotels are located in total touris area where everything is so crowded, Conifer located a little bit on the side. For those of guest tha tlike a more quiter and private , then this is the right choice.
The staff were very friendly and everytime you called for service the staff came right up very fast. I would highly recommend this hotel for eveyone.

6/10

Pleasant

08 Apr 2013

Verified traveler

Solid hotel for price.

8/10

Excellent

18 Mar 2013

JP

Nice hotel & great value

Stayed 3 times at the Conifer. The location is fabulous and the staff are very helpful. The rooms vary: the suites are quite nice but there are some nasty looking simple rooms in the back. The bathrooms are good and spotless but the showers are a challenge if you are taller than 5'6.

All-in-all the Conifer is well run and a great value for the location. We will return.

Partner

6/10

Pleasant

16 Mar 2013

Adri

Hotel Hanoi

Ceilings in rooms on the top floor where very low and bed was on the floor with no room on one side so overall the room not great but staff was excellent

8/10

Excellent

01 Mar 2013

Dave

Hidden gem in Hanoi.

We were very surprised by the Connifer Hotel. The hotel is in a great location in the French Quater and close enough to walk to the lake and the Old Quater.

The staff are all very friendly and helpful without bring intrusive. They all speak a high level of English and their service quality is exceptional.

The room is clean and fresh (not musty smelling) and the bed is very comfortable. The shower is clean and the turn over service is very thorough.

Breakfast was okay. Typical hotel buffet breakfast. There are many places to eat that are walking distance also.

Will def. stay again when we are in Hanoi.

Partner

8/10

Excellent

28 Feb 2013

Verified traveler

Nice hotel in a nice location

Service was very good and very friendly. Rooms were comfortable , but the breakfast choice was not the greatest, and after 9am things were cold.

Partner

10/10

Exceptional

26 Feb 2013

Erick

Vacation

Very clean room and the staff was very accommodating. I would definitely stay there again!

6/10

Pleasant

24 Feb 2013

Steve + Hanh

crazy hotel

crazy hotel... our room on 11th floor was like a treehouse... I hit my head on ceiling a couple of times, but cant complain re the price in Hanoi and nice location... the staff could smile a little more

Partner

8/10

Excellent

11 Feb 2013

Verified traveler

Very nice

We stayed at this hotel as it was located in the city. Very good location. The staff were just a joy. So pleasant and always quick to help. Beautiful hotel and our stay was very satisfactory.

Partner

10/10

Exceptional

01 Feb 2013

Linda

A Beautiful Little Gem

This hotel knows how to treat their guests. The staff pay lots of attention to detail from the fresh fruit everyday in your room, to the variety of food at the breakfast buffet to the little packages of cookies at night that they bring to your room. If the breakfast buffet didn't quite have what you were looking for, they would prepare it for you.

The hotel staff made arrangements for pick up and drop off at the airport for 25 US dollars each way which is about a 1 hour trip. They also helped us plan our trip to Halong Bay with Go Asia Tours. Excellent tour company.

This hotel is in a great location. Easy walking distance to the market, lake, opera house, Old Quarters. This appeared to be a safe neighbourhood for evening walking. There may be cheaper places to stay but without a doubt would absolutely stay here again.

10/10

Exceptional

29 Jan 2013

Barbara

Easy walk to old ten and lae

Very much enjoyed staying at the conifer. It s directly across the street from the Sofitel metropole - a 5 star hotel. The staff were very helpful, stayed on the 8th floor with a balcony - a very large room. Breakfast was very good and we had a very nice dinner there also. There was also a complimentary bottle of wine in the room. All this for a moderate price. I recommend this hotel highly.