Name: Ockenden Manor Hotel & Spa
Address: Ockenden Lane Cuckfield, Haywards Heath, RH17 5LD, GB

8/10

Excellent

15 Jul 2026

Charlotte

Great place to stay for the night. Really friendly

Partner

10/10

Exceptional

29 Jun 2026

Bridgett Ane

Amazing stay - we loved every detail & felt very blessed to have the time away together in such an incredible manor with super kind, friendly & helpful staff.

Partner

10/10

Exceptional

21 Jun 2026

Dan

Another lovely stay. Spa is fantastic as is the resturant. Most importantly the team there can not do enough for you. Highly recommended.

Partner

8/10

Excellent

11 Jun 2026

Kelly

lovely room nice breakfast - drinks super expensive but nice

Partner

10/10

Exceptional

30 May 2026

Estella

Ockenden manor was beautiful and staff very accommodating and friendly. We were also upgraded at check in which was a nice surprise. The room was beautifully designed, and bathroom and bedding were clean, although we did find two pieces of rubbish left behind by a previous guest in the room. Hotel guests can access the spa at no additional cost from 2pm on day of check in to 2pm on day of check out and the spa facilities were beautiful. Good vegan and veggie options at breakfast. We loved our stay and will definitely be back.

Partner

8/10

Excellent

04 May 2026

matt

Staff and service were 1st class.
Breakfast was a bit of a let down .... poached eggs were over done and the lack of gluten free items incl pastries and sausage for the full english.
Spa area was excellent.

Partner

10/10

Exceptional

02 May 2026

Nicola

Staff were very friendly and helpful. Only ate there for breakfast but that was plentiful and well cooked.
Spa facilities were nice and clean. Pool temperature good.

8/10

Excellent

24 Mar 2026

Carole-Anne

I like going to this spa. Nice rooms & plenty to do with treatments . Nice pools to relax in or lane swimming.
Food is very nice in the restaurant

Partner

8/10

Excellent

22 Mar 2026

Paul

1 night get away- great spa

Friends_and_family Friends

8/10

Excellent

13 Mar 2026

Jennifer

All staff were lovely and very helpful. Room was comfortable clean and quiet.

Partner

10/10

Exceptional

09 Mar 2026

Joanna

Spa always amazing rooms very cosy

10/10

Exceptional

22 Feb 2026

Andrew

Lovely room and good restaurant. Bathroom had basic amenities.

Business Partner

10/10

Exceptional

22 Feb 2026

tamara

Friendly staff, very comfortable room. Enjoyed the spa. Relaxing break.

Partner

10/10

Exceptional

11 Jan 2026

Stephen

The friendly staff were a credit to the hotel. The spa was amazing and the food in the restaurant was the best of fine dining

Partner

8/10

Excellent

07 Jan 2026

sarah

The staff were so friendly seem to have been there for a very long time of them. It’s always good to see. The food was just incredible… Inspired with good fresh ingredients and absolutely delicious. The waiter was amazingly helpful.

Partner

10/10

Exceptional

23 Nov 2025

Nicholas

Room was spacious and in keeping with the calmness of the settings. Great amenities, delicious food, and attentive staff.

Leisure Partner

8/10

Excellent

05 Nov 2025

Laura

This was a beautiful little spa hotel in a cute village. We loved our room overlooking the garden, and the dinner and breakfast was great. We really enjoyed a 2 hour walk through the countryside one afternoon. The spa facility was also lovely and very peaceful.

10/10

Exceptional

22 Oct 2025

Peter

A lovely experience all round. Great room, lovely views. Only had top body massage but very good.
Relaxing in and around the pool, nice chilled atmosphere. 99%. Of the staff were nice and friendly. One young dark skinned chap was notably miserable looking, noticed by more than just myself ( in the spa area)
Breakfast was plentiful and tasty. Only downside was the toast did not come out with the cooked breakfast, had to remind them as did other tables. Waiter was very sociable and pleasant.
Thoroughly recommend a visit/stay here.

Partner

6/10

Pleasant

24 Sep 2025

Debra

Food choices limited.

Leisure

10/10

Exceptional

15 Sep 2025

Barbara

Ockendon Manor

Beautiful, cozy hotel tucked away in a little village. Charming country decor, tastefully designed and oozes history. Beautiful grounds with a modern spa, offering treatments, a pool and relaxation.

Self

10/10

Exceptional

29 Aug 2025

Lisette

The spa at Ockenden Manor is absolutely superb – quiet, friendly, and extremely welcoming. The staff create a wonderfully relaxing atmosphere, making it an ideal place to unwind. The hotel rooms, while a little dated in style, are comfortable and well stocked with all the amenities you could need for a pleasant stay. Overall, a lovely experience with the spa as the true highlight.

Leisure

10/10

Exceptional

12 Jul 2025

Nicky

Relaxing mini break.

We had a wonderful stay at Ockenden Manor, the staff are lovely, service in the restaurant is excellent and very friendly. Shout out to the chef, each dish was beautifully presented and so delicious. We enjoyed every course and then took a walk around the gorgeous gardens. Our room (Luke) was spacious, beautifully decorated with views over the gardens and the bed super comfy. Relaxing in the spa and time around the outdoor pool made for a perfect mini break. We hope to return soon!

Partner

10/10

Exceptional

12 Jul 2025

Jacob

Super hotel in a wonderful location. Will definitely visit again soon.

10/10

Exceptional

28 May 2025

Peter

Lovely large room in spa building. Great spa facilities and grounds.

Leisure Partner

10/10

Exceptional

16 May 2025

Matt

Great

Great location and the staff are absolutely fantastic

Business

10/10

Exceptional

14 May 2025

Gary

Fabulous hotel with fantastic spa.

Fabulous hotel with fantastic spa.

We go when we are flying from Gatwick as 20 minutes from airport

Partner

10/10

Exceptional

24 Apr 2025

Lauren

Superb room, excellent spa and fantastic food and wine! Couldn’t fault the 2 night trip my wife and I enjoyed and the massage was superb too! The spa facilities are great, very modern and lots to do!

Leisure Partner

10/10

Exceptional

04 Mar 2025

Peter

The ladies in the dining staff were remarkable. Efficient, kind and just lovely. The dining areas were so charming, and our room was absolutely lovely (we stayed in the spa). Highly recommend - as well as the delightful pub just a short walk away!

Leisure Family

10/10

Exceptional

22 Feb 2025

Verified traveler

We've stayed a fair few times and always have a lovely time, the hotel is very quaint but well finished, the service is great and the spa is well specced.

Partner

10/10

Exceptional

19 Jan 2025

siobhan

Wonderful Xmas/NY 1nt break

Gorgeous room in the attick with beams, nooks & crannies. My daughter loved it!
The spa is super, just annoying that a very well behaved 12yr old is only allowed to enjoy for 1.5hrs in the afternoon/evening.

Friends_and_family Family

10/10

Exceptional

23 Dec 2024

andrew

Great spa

Leisure Partner

8/10

Excellent

19 Dec 2024

Tayla

The only critique would be the king bed in Cuckfield / Edward room. It was very hard for us

Leisure Partner

10/10

Exceptional

02 Nov 2024

Angela

Lovely hotel and spa

We had an amazing time at Ockenden, our second visit there and we'll definitely come back again! We had an upgrade for my husdand's birthday so the room was amazing and complimentary fizz on arrival as well. Such a lovely place and had a lovely relaxing time in the spa.

8/10

Excellent

16 Sep 2024

Glenn

Dinner was lovely, great wine choices, super to see a large selection of local wines. Spa pools areas wonderful.
Shower in our room (Lily) was rubbish, water not hot enough, glass door didn’t open and water pressure not good. Pillows very disappointing, so flat and uncomfortable, couldn’t see any extra in room.

Leisure Partner

10/10

Exceptional

05 Sep 2024

Celia

We thoroughly enjoyed our stay at this beautiful old Manor House. The staff were so helpful, courteous and conscious of our needs because my husband has a little difficulty walking. Our room was a lovely bright room overlooking the garden and extremely comfortable. We would not hesitate to recommend The Ockenden Manor.

Partner

10/10

Exceptional

14 Aug 2024

David

Excellent
Would come again.

Leisure Partner

10/10

Exceptional

10 Aug 2024

James

Lovely hotel, evening meal and breakfast were very good. Spa also very nice. Good package price. Keep up the good work

Leisure Partner

10/10

Exceptional

28 Jul 2024

David

Awesome one night stay! Very relaxing !

Partner

10/10

Exceptional

21 Jul 2024

Julia

We visited recently for our anniversary. The room was wonderful, super quaint and a good size for what we needed for a few days. The staff around the hotel were incredibly polite, friendly and always ready to help. Nothing was too much trouble whether it was minor changes on the cooked breakfast menu, or ordering us a taxi to the local vineyard. The location is excellent with walks nearby and the centre of the village is barely 2 minutes walk, yet the hotel is in a quiet back road with no noise. It meant we had choice of where to eat (hotel or village) and we mi ded it up during our stay. The hotel restaurant is lovely - small, yet doesn't feel cramped or noisy. We enjoyed breakfast on the terrace one morning, which was lovely, overlooking the gardens. The spa is fantastic - the staff are really helpful, and food and drinks are available throughout the day. We visited the spa a couple of days, and spent a full day there which was really enjoyable as the facilities are excellent both inside and outside. We both also enjoyed a lovely massage. This was not our first time at Ockenden, but we were only passing through last time, so it was wonderful to spend a few nights here.

Leisure Partner

10/10

Exceptional

10 Jun 2024

Nicholas

We loved our stay at Okendon Manor Hotel, it is a beautiful period property, with a lot of character, a stunning traditional English garden, a great fine dining restaurant and one of the best spas I've been to. What more can you ask for for a relaxing getaway? Highly recommended!

Leisure Partner

10/10

Exceptional

24 May 2024

Clare

Very hospitable staff and friendly atmosphere at the hotel and spa. Delicious food in the restaurant too Thank you Ockenden

Leisure Family

8/10

Excellent

15 May 2024

James

Country house luxury

Fantastic dinner - beautiful food. Excellent spa. Good attention to detail and a very sympathetically updated old house. Lovely staff.

Partner

10/10

Exceptional

09 Apr 2024

Malcolm Gordon

Excellent hotel and staff

Leisure Partner

10/10

Exceptional

04 Mar 2024

James

Really nice spot in the centre of the lovely little village of Cuckfield, the staff were really friendly and accommodating and the room we stayed in had a lot of nice character. The meal was really excellent and we were cared for to the nth degree. The spa facilities were pretty standard but everything you'd expect was there including a coffee machine to make a whole array of nice coffee drinks.

Leisure Partner

10/10

Exceptional

29 Jan 2024

Camilla

Wonderful time

We had such a wonderful time!!!

Friends_and_family Friends

10/10

Exceptional

06 Jan 2024

Martin

A very relaxing break

We have stayed previously but this was our first time staying above the spa.
The room was fantastic. Great views, very comfortable bed, very clean and spacious. The service from all the staff we encountered was excellent, couldn’t have been more helpful.
Restaurant food was delicious.
Massage and facials were also excellent.
We have come away feeling very relaxed.

Partner

8/10

Excellent

05 Jan 2024

Quentin

Lovely hotel- not very family friendly

The check in was very easy, the hotel was clean and nicely decorated. Unfortunately te spa (jacuzzi) was broken so we could not use it. We use the rest of the facilities but we discovered that children are only allowed 2 hours of the entire day!
The restaurant did not have children’s menu, however they offered to do sausages and mash or burger however as our daughter is vegetarian we had to go and look for a restaurant.
The worst thing was the inflatable bed they put in the bedroom for our daughter, which what you expect if you are glamping and not in a manor hotel well over £300 a night! Very disappointed, we had a terrible night sleep because of this as our daughter could not sleep.

Friends_and_family Family

4/10

Poor

28 Dec 2023

Mitzi

One night spa stay post Christmas we were hoping for a relaxing break.
The room 'Master' suite was absolutely beautiful and part of the old building. It was also decorated for Christmas which was a lovely touch. This was the highlight of our trip sadly it was downhill from here.
The jacuzzi and outdoor hot tub were not working. With rainy cold weather we were looking forward to this and we're very disappointed. There was no offer of compensation for this which ruled our half the spa. The pool was nice but 5 mins into our swim was full of children who were loud and splashing, if the hot tub had been working we could have escaped outside.
Our treatments which were 1hr massages only lasted 40 minutes. They included a consultation and time to get undressed. We arrived 20 mins early so we could avoid this and for £130 per massage felt completely ripped off.
Dinner was very average and overpriced. The only dish we fancied on a £69 menu had a £10 supplement. The meal with a bottle of wine cost us over £200. I was astonished and again disappointed.
The bar had no atmosphere no music or staff.
Breakfast was OK.
Overall a 1 night stay for use of a basic pool and average meal cost over a thousand pounds. I have no problem paying this for something special with great food and service but this trip fell very short

Leisure Partner

10/10

Exceptional

22 Oct 2023

Shahram

Lovely country retreat. Hotel is well kept, clean and has all the amenities you need. Lovely restaurant serving good quality food and most of all staff are super friendly and professional.

Business_and_leisure Family_with_children

8/10

Excellent

19 Oct 2023

Verified traveler

Relaxation away

We had a lovely relaxing few days in the spa & hotel. Lovely meals both breakfast & evening meal.

Partner

10/10

Exceptional

21 Aug 2023

Robert

excellent stay

Leisure Partner

10/10

Exceptional

13 Aug 2023

Laura

Fantastic stay at Ockenden Manor very relaxing clean friendly relaxed atmosphere.

Leisure Partner

8/10

Excellent

07 Aug 2023

Karen

Lovely stay

Lovely hotel and spa

Partner

10/10

Exceptional

02 Aug 2023

Chantelle

Staff make this place a wonderful stay

Lovely, traditional small hotel (the clue is in the name, its a manor house). Really enjoyed our stay, exceeded expectations, mainly due to the fantastic staff in all areas. I stay in many hotels and never have i had such friendly, helpful service in all parts of the hotel. Reception, bar and restaurant staff and spa were all absolutely lovely and nothing too much trouble - credit to the hotel. We had a suite and the bed was huge and comfortable, big free standing bath in the room too. Had a quick swim before checkout and the spa was nice too, much more modern than the hotel. Great outside area, would be great on a sunny day.

Friends_and_family Family

10/10

Exceptional

24 Jul 2023

Antonia

The food was so good

Leisure Family

10/10

Exceptional

13 Jun 2023

Styliani

We had a lovely time! The spa was good, service friendly and the room really exceeded our expectations. Would love to visit soon!

Partner

10/10

Exceptional

30 May 2023

Verified traveler

Fantastic

From booking and email conversations, to arrival, food, room, spa etc all top notch.
Will certainly return

Partner

6/10

Pleasant

10 May 2023

Barry

A lovely building but needs some upgrading as some areas run down.
We was upset that the sauna was not open for the whole break and after trying to book the flotation tank this was also closed.
We felt the costs were quite expensive for what we got

10/10

Exceptional

30 Apr 2023

Verified traveler

Great Weekend Spa retreat

Amazing experience at Ockenden Manor. Came and stayed for 1 night with dinner and breakfast included. The spa facility was very nice and clean. You have access to an indoor pool which leads to an outdoor pool, indoor+outdoor jacuzzi, steam room and sauna (which was not open when I visited). In addition, you are able to book other spa treatments if you like. The dinner there was amazing, highly recommend it. However, the only thing to mention is if you are thinking of bringing your own wine, they charge 30 pounds for a corkage fee which is quite expensive. Overall a great experience to get out of the city for a nice weekend away

Partner

8/10

Excellent

20 Mar 2023

Claire

Very Quaint place tucked away nice and peaceful. the staff are very helpful and attentive. Breakfast was very good and plenty of it.

Leisure Partner

10/10

Exceptional

13 Dec 2022

Gemma

Wonderful service, beautiful hotel, cosy and lovely Christmas decorations everywhere. Room was lovely but the bed was a tad too firm. Otherwise couldn’t complain about anything. The spa was wonderful. A very relaxing stay

Partner

8/10

Excellent

29 Oct 2022

James

Great facilities. Spa is really great for a hotel of this type. Staff were extremely friendly and attentive. Food was excellent. Only suggestion would be spa orientation when you’re staying in one of the spa suites.

Leisure Partner

10/10

Exceptional

20 Sep 2022

Marc

Great experience. Lovely spacious room and comfortable bed. Spa facilities wonderful.

Partner

10/10

Exceptional

17 Jul 2022

Nancy

Sadly we didn't get to stay as long as planned due to our flight from the US being delayed by a day and a half. We did enjoy one very comfortable evening of sleeping and an excellent breakfast. The coffee/tea service in the room was easy to use and included tasty cookies. We had a bit of difficulty figuring out the shower. The water power wasn't strong enough for me to wash my hair so I had to use the sink. We appreciated all the electrical outlets available and places to plug in USB cords for all our devices that needed recharging. if we get back this way again, we would return to see the spa and eat dinner too.

Leisure Partner

10/10

Exceptional

07 Jul 2022

Goldie

Amazing hotel spa dog friendly

Very friendly staff. Amazing good. Relaxing spa. Dog friendly

Partner

10/10

Exceptional

04 Jul 2022

Magda

Excellent staff & Service,great food.Spa is brilliant.

Leisure Partner

8/10

Excellent

15 Mar 2022

Carole-Anne

Birthday treat

It was a lovely relaxing short break. Nice indoor & outdoor pool even in March.
Not happy with choose of evening meal. I’m a vegetarian & have an egg allergy. Neither of which are unusual. One dish suitable & only sorbet for dessert.
Breakfast a lot more options

Partner

10/10

Exceptional

30 Jan 2022

David

Felt comfortable

10/10

Exceptional

03 Jan 2022

Lisa

Lovely surprise to have a TV room as well as an en suite. in the tudor part of the hotel. Very cosy. Great food. We went for the spa, which was perfect. Can't beat a steam room and a pool which goes outdoors.

Leisure Partner

10/10

Exceptional

25 Dec 2021

Simon

We thoroughly enjoyed our pre-Christmas stay. We found all the staff we came into contact with were friendly and attentive. The food was superb and the dining room was run exceptionally well. We stayed in a spa suite and found the bed super comfortable. Slight annoyance was the LED in the fire sensor. The spa was well setup with plenty of room. We’ll be back again.

Leisure Partner

10/10

Exceptional

17 Dec 2021

Mike

Loved the old world charm of our room. Key took a bit of getting used to though! Qualitya

Friends_and_family Friends

6/10

Pleasant

08 Dec 2021

Angharad

Average

The spa here is lovely, really enjoyed making use of the facilities there. However the hotel was all a bit average. Opened the bedroom window as it was too hot, then had the hum of extractor fans all night and not a very comfy bed. No atmosphere in the restaurant, just silence, bit awkward.

Partner

6/10

Pleasant

30 Nov 2021

Trevor

The actual property was fine, nothing special.

Leisure Family

10/10

Exceptional

11 Oct 2021

Adrian

Beautiful room, lounge, spa and grounds.
Good quality food and drink - service was very friendly but a little hit and miss