Maple Manor Hotel

4/10

Poor

17 Jul 2026

David

The shower in my room was broken and unusable, although I reported this to the hotel staff it remained that way for the 2 night stay I was booked in for, over a very hot weekend. I was disappointed that the shower was in the broken condition prior to my occupancy. Despite having emailed the hotel twice complaining about the situation, I as yet had no response from the hotel.

Self

10/10

Exceptional

08 Jul 2026

Paul

Maple Manor was the perfect stay. All staff were extremely courteous, and very accommodating. Although the hotel is not served by LGW shuttle buses, reception staff called for a safe and reliable taxi on my behalf, and £20 later I was at the north terminal. Incidentally, £10 of the $20 fee was for airport drop off!! Anyways, as frequent flyer, yes definitely, I will be staying at the Maple Manor Hotel in future.

Thank you all for my wonderful stay 😀👍👍

8/10

Excellent

03 Jul 2026

Hugh

No lift in our part of the hotel. Lots of up and downs otherwise great

Partner

8/10

Excellent

28 Jun 2026

Michele

Great location for the airport and Purple Parking (although hotel also offers parking which we didn’t know about until the confirmation email came through and had ready booked ours). Quiet once the airport closed for the evening as pretty much at the end of the runway across the road. Lovely warm welcome from the receptionist. Recently refurbished so looks really clean and new - nice decor. Room didn’t have a/c but did have a freestanding fan, which was broken. However reception replaced it immediately with a bigger one which really moved the air round on the lowest setting, but was very noisy nd sounded like our bed was at the end of the runway! Didn’t manage breakfast as we had to leave before it started.

Partner

8/10

Excellent

27 Jun 2026

Kellie

This hotel did not have ac and in the midst of a heatwave it was a challenge. Staff great, room top notch! Highly recommend

Family_with_children

10/10

Exceptional

18 Jun 2026

Colin

What a little gem this place is. Beautifully clean rooms with great facilities. Breakfast was a pure treat couldnt fault it. Will definitely stay again when back in the country

Partner

8/10

Excellent

18 Jun 2026

Margaret

Located near the airport and offered breakfast

Partner

10/10

Exceptional

14 Jun 2026

Gemma

Lovely little hotel. Stayed here for one night after returning for our holiday.
Lovely staff, clean room & good breakfast.
We would stay here again.

Partner

10/10

Exceptional

09 Jun 2026

Stacey

Perfect stay, room was very watm but thank heavens for the fan. Will use again for without question

10/10

Exceptional

09 Jun 2026

Gillian

Staff were incredible, and absolutely make the place. Hotel looks and feels newly renovated and is extremely clean.
Breakfast was self serve continental and cooked to order hots, all lovely.
Would absolutely stay again

Self

8/10

Excellent

08 Jun 2026

richard

Good experience on return to Maple Manor.

Having stayed at Maple Manor previously when flying from Gatwick we knew what to expect which was all positive. It was same again but also clear that room refurbishment had taken place in the room we stayed in, will continue to be our choice for pre flight stay over

Partner

10/10

Exceptional

07 Jun 2026

Verified traveler

Maple Manor was a nice little spot, great parking, and friendly staff. The room was spacious, very clean, and comfortable - unfortunately the walls are quite thin, so noise travels. Breakfast was good but could be more hearty, especially for a full breakfast. Overall a pleasant stay :)

Friends

10/10

Exceptional

04 Jun 2026

John

For a small boutique hotel, for them to stay in for our really late arrival was very above and beyond

Partner

8/10

Excellent

03 Jun 2026

Edward

Parking good, room clean and pleasant, breakfast basic, fair value

Self

10/10

Exceptional

01 Jun 2026

Isabelle

Very convenient for an early flight from Gatwick airport. Good value, conveniently located a few minutes drive from Purple Parking, and provided a breakfast bag as I had to leave before breakfast. Staff were friendly and welcoming. The room was tiny but it didn’t matter too much as I was there for one night only.

Self

10/10

Exceptional

27 May 2026

Elizabeth

Arrived in the middle of the night, but was welcomed and shown to a beautifully clean and spacious room. Breakfast the following morning was freshly cooked and even had a gluten-free provision.

Partner

10/10

Exceptional

25 May 2026

Michel

Very clean room, Staff very good, Breakfast excellent, parking very big

10/10

Exceptional

21 May 2026

Steven

Stayed for business. Great location, easy to find via maps and ample secure parking. Easy check-in process and room was pleasant with good facilities. Lovely addition of free parking & breakfast via Expedia. Quality breakfast with plenty of options, fresh coffee and juices. No complaints and would gladly stay again if needed.

Self

10/10

Exceptional

20 May 2026

John

Well presented and always welcoming, would highly recommend

10/10

Exceptional

30 Apr 2026

Andy

A perfect place to stay for the airport or surrounding area , free parking , good breakfast and can order food to eat there with there bar.

Self

10/10

Exceptional

22 Apr 2026

Richard

On arival the staff were very helpful and the room was lovley very impresed

Self

10/10

Exceptional

21 Apr 2026

Paul

Breakfast perfect room staff and parking also perfect I stayed in room 10 also perfect for I wanted

Self

10/10

Exceptional

13 Apr 2026

Steve

Wow what a lovely stay. The room looks as though it’s been refurbished…all fresh throughout the hotel too. A great breakfast and the staff were lovely

Partner

10/10

Exceptional

10 Apr 2026

robert

Staff great very helpful,

Self

4/10

Poor

08 Apr 2026

Maureen

The room was clean and spacious, but unfortunately the bedding had stains, and the toilet, bathroom, and floors were not cleaned. The bath drain was also blocked, something the hotel already seems aware of, as I later saw similar complaints in online reviews. It was disappointing to realise we had been given a room with an issue that had clearly been reported before.

The staff were also quite unfriendly and unwelcoming. There was little to no greeting, and even when I tried to be polite and engaging, the response was very cold.

The only positive aspect of this hotel is its close proximity to Gatwick Airport and Purple Parking. Aside from that, the experience was very poor. Unfortunately, I would not choose to stay here again.

Family_with_children

10/10

Exceptional

07 Apr 2026

ian

Bar okay

Partner

10/10

Exceptional

06 Apr 2026

Naseem

Great stay !!!

8/10

Excellent

04 Apr 2026

Tim

Parking easy, checkin friendly and efficient. No issues

10/10

Exceptional

03 Apr 2026

Kellie

So much better than a hotel, you’re in a cute little UK cottage it’s so quaint. I loved it. Worth every cent.
Beautiful aesthetic and view of fields/grass/ planes all in quiet cottage

Family_with_children

10/10

Exceptional

30 Mar 2026

Diane

The breakfast menu was excellent, there was so much to choose from and also provided cooked breakfast which was perfect. The bed was so comfortable and a cosy room.
The staff was very helpful. I would definitely recommend this hotel.

Partner

10/10

Exceptional

28 Mar 2026

Mr Alex

Great place to stay if you have an early morning flight. The room was very clean, staff friendly and helpful. I would definitely stay there again.

Partner

10/10

Exceptional

23 Mar 2026

Rashidul

Parking felt safe, covered by cctv. Staff were very welcoming and accomodating. Room was spacious and clean....carpet was the cleanest i've seen in a hotel room.

Room had central heating, in room fridge, and hair dryer. Plenty of storage options and portable clothes rail.

Staying here felt like home.

Can hear flights taking off from gatwick... runway is across the road and you can see the tails of planes... but you soon filter it out.

Overall, id recommend staying here

Family_with_children

10/10

Exceptional

15 Mar 2026

Anna

I’ve spent one night, for flights change, great location very close to the airport, clean, has everything you need for stay, very good breakfast, and very friendly staff

8/10

Excellent

09 Mar 2026

Dianne

Great location, very friendly staff.
The shower in my room was not sealed and leaked but it was fixed after I left.
Good breakfasts. I will be back!

Self

10/10

Exceptional

11 Feb 2026

Dianne

The staff is always very helpful. I was given an upgrade which I really appreciated.
The room was clean and had everything I needed. Breakfast was adequate and a variety of choice. Thanks to the whole team. I will definitely be back!

Business_and_leisure Self

10/10

Exceptional

06 Feb 2026

Bela

Comfortable stay. Superb, friendly, helpful and gracious staff, from reception to wonderful breakfast served in the dining area. Thank you!

Leisure Self

10/10

Exceptional

03 Feb 2026

Dianne

Large clean room, comfortable bed, amazing friendly staff - what more could I ask for?!
I was given a complimentary upgrade and anything needed for a comfortable stay.

Business_and_leisure Self

6/10

Pleasant

29 Jan 2026

John

Room great but no wardrobe, an open hanging space or safe. Suited our purposes for the visit. Wifi good.

Friends_and_family Family

10/10

Exceptional

23 Jan 2026

Alex

Clean, tidy, quick check in, great value for money

Business

8/10

Excellent

10 Jan 2026

Danny

Nice clean hotel, big comfortable bed. Shower was a little small and the bath was tiny but overall I would stay again

Partner

10/10

Exceptional

05 Jan 2026

Dianne

Everyone was very friendly and helpful. I was upgraded to a lovely room which was clean, quiet and comfortable. Although I had a taxi pick me up just before 6am the staff member on the desk made me a quick cup of coffee.
Thanks to you all!

Leisure Self

10/10

Exceptional

04 Jan 2026

Leah

A great stay at this little hotel. We just needed somewhere to rest our heads after a long flight and this place didn’t disappoint. It was literally somewhere to sleep so we didn’t take advantage of the breakfast, but because I was a VIP member through Hotels.com, we did get two small bottles of wine as a complimentary gift. Great little place if you are looking for somewhere to stay close to Gatwick Airport.

10/10

Exceptional

31 Dec 2025

Elizabeth

Well appointed, large room. Remarkably quiet given position of hotel opposite the airport.

Partner

8/10

Excellent

30 Dec 2025

James

This hotel is super convenient for Gatwick Airport. It’s a bit basic but does everything you need it to do.

The hotel is situated right near the runway - exactly where airplanes power up for takeoff. That coupled with thin walls means it’s not for light sleepers!

However, breakfast was brilliant. Cooked-to-order Full English and continental options.

Room was clean and basic.

Partner

10/10

Exceptional

28 Dec 2025

SARAH

Everything was spot on a beautiful place to stay

Self

10/10

Exceptional

27 Dec 2025

Eric

You could not be closer to the airport without being in an on-airport hotel at double the price, so especially if you have a rental car to return anyway, this is the place to stay.

I've stayed in a few Gatwick area hotels, some large, some small, some in airport and some in town. This is the only independent hotel I'd return to: it's clean, the staff are super efficient and genuinely friendly, the rooms recently renovated. Yes, it's close to the runway so you'll hear the planes in the morning (but not overnight, there are few flights), otherwise dark and quiet. It said 'free parking', note that is only for first night. Breakfast by small hotel standards was excellent, and happened to be included in our rate. Choice of cooked items selected on check-in, plus yogurt toast good croissants juice and solid coffee choice. And for those from North America, this is an older building with lots of ups and downs and stairs and corners and small bathrooms and odd-shaped rooms - basically it's got character that a chain never could. An extra lamp or two and a couple of paintings and it could be fancy, but then it would cost more.

All in all an excellent find! If it's not full next time I'm through I would definitely stay there again.

10/10

Exceptional

20 Dec 2025

Brian A

Perfect for an overnight stay if you’re at the airport. £30 taxi to airport , or £10 taxi to station in town station Three Bridges. Self service laundry on site could be a big asset!

2/10

Poor

06 Nov 2025

Dolora

This property was not as advertised in the photos. We were put in a small steel hut that reeked of chlorine/beach. I usually don’t write bad reviews but this stay was pretty miserable overnight. The Uber from Gatwick was $35 and farther away than expected. There is no country charm like the photos. Had to sleep with the windows open due to the overpowering chemical smell and was cold all night. Radiator didn’t work. Bathroom was so small you could not move around. Not worth it.

Leisure Family

8/10

Excellent

25 Oct 2025

Derek Kelly

It was fine, even to arrive in pouring rain. Staff helpful, it being my first vist there.

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

Marcus hud

Vvvh

10/10

Exceptional

16 Oct 2025

SUSAN

Arrived a little late and we were greeted with info for our stay.Offered a free beverage and asked for the time we would want breakfast. Comfy ,cosy beds.Tea and coffee provided and biscuits in the room.Only little complaint if you are a light sleeper,planes take off from 5 30am.Great stay lovely staff

Leisure Partner

10/10

Exceptional

15 Oct 2025

robert

Great service / people very friendly / great on site parking.

Business

8/10

Excellent

12 Oct 2025

Grainne

Clean, comfortable and quiet.
Was disappointed though there was no evening dining services. Had to go out for dinner, which was not on our plans. Our intention was for an easy overnight accomodation in between flights ie didn’t want to go out again (another cab) to get dinner. Otherwise, a nice, comfortable and clean traditional English country accommodation, with convenience to Gatwick airport. Keeping in mind, distance from airport was £25 each way.
Would have liked some night lighting in downstairs areas in evening/night time. Everything was in darkness except for office area, which made it a little less welcoming.

Leisure Family

6/10

Pleasant

03 Oct 2025

Peter

I should be sure to mention that we were travelling during what I assume was the offseason. That being said, the place was empty and the staff was adequate. The rooms were clean, but the fridge and TVs were broken. It was very handy to have a place so close to the airport, but I probably wouldn’t stay again, certainly not for the price.

Friends_and_family Family

8/10

Excellent

03 Oct 2025

Janie

Very clean room basic but had exactly what we needed. We were round the back which actually really helped because you are right next to the airport so it wasn't as noisy as we expected. Bed was comfortable so bonus points and ample parking. We would stay here again if we fly from Gatwick in the future. The lady on reception who checked us in was also very friendly and informative

Partner

8/10

Excellent

28 Sep 2025

Cassandra

Great but thin walls

This place was ok. The walls were very thin and you can hear the people next door. Very convenient and close to the air port

Self

6/10

Pleasant

24 Sep 2025

Sean

Room 4 was nice, however rooms 5 & 6 (external) smelt a little damp. Some mould in the shower cubicles.

Reception lady was very pleasant and helpful.

Friends_and_family Family

4/10

Poor

23 Sep 2025

shannon

The front staff were very unfriendly and unwelcoming. We reserved a king bed and did not get it, our room had a queen bed. We would not stay here again

Leisure Partner

10/10

Exceptional

11 Sep 2025

Trevor

ry

The hotel is very convenient for the airport. The rooms are very comfortable and the bathroom very nice.

Friends_and_family Family

8/10

Excellent

09 Sep 2025

Bridget

Just a brief overnight stay but room very comfortable and pleasant staff.

Leisure Family

8/10

Excellent

02 Sep 2025

Lesley

Great for night before a Gatwick flight

Lovely room . Great location for an early flight at Gatwick . No restaurant but as long as you are prepared in advance it’s a great pre holiday option

Partner

8/10

Excellent

29 Aug 2025

Ting Leung Gordon

Superquick getting into the room, friendly reception

Friends_and_family Family

8/10

Excellent

13 Aug 2025

Ken

Great airport stay

Great family stay before our international flight out of Gatwick. Great location, friendly staff, and very clean.

Friends_and_family Family

8/10

Excellent

12 Aug 2025

Dinh

Good hotel, nice staff. However, there is no elevator

Leisure Family

8/10

Excellent

06 Aug 2025

Stephen

Good condition

Room was very well decorated and in excellent condition. Generous amount of in room consu.ables ie coffee, shampoo etc. Good parking, exterior in good conxition, ni ce lawn. Staff are very helpful and polite.

Business

8/10

Excellent

22 Jul 2025

Jill

Property recently updated, clean - i had a tiny room, which was fine, just needed a room near the airport. Great bathroom/shower. Great continental breakfast/coffee. Despite being less than a mile from Gatwick, Uber was $30 at night and $17 the next day, and took about 15 minutes.

Leisure Self

8/10

Excellent

20 Jul 2025

Mark

Pleasant stay but needed the winows open which made sleeping very difficult due to aircraft taking off right next to the hotel on the first day slightly quiter on the 2nd day with a change in the flightpath, however to be expected with a hotel so close to Gatwick airport

Partner

10/10

Exceptional

15 Jul 2025

Alicia

It was a pleasant surprise to find this place. We felt right at home, not only because of our stay, but also because of Alina's incredible kindness.

Leisure Family_with_children

10/10

Exceptional

14 Jul 2025

Gillian

Beautiful space. Clean and comfortable

Leisure Family

10/10

Exceptional

14 Jul 2025

Catherine

Loved it! The room was fantastic for our family of 4 and the full English breakfast was delicious.

Friends_and_family Family

6/10

Pleasant

14 Jul 2025

Andrea

Property is clean and receptionist was nice. My issue was the cost of a taxi from the airport and back, £26 each way. Would probably have been cheaper to stay at airport hotel. Driver has to pay £7.50 at airport for collection and drop off.

Leisure Self

8/10

Excellent

11 Jul 2025

Kimberly

Great location near town amenities and airport. Staff were knowledgeable and very helpful about transportation and restaurant recommendations

Leisure Friends

2/10

Poor

09 Jul 2025

Andrea

No one was available to check us in as we arrived late after F1 Silverstone despite calling and emailing the property. Had to find another room at last minute.

10/10

Exceptional

28 Jun 2025

Ella

Lovely and comfortable stay

This was a great hotel for an over night stay before heading to the airport early hours of the morning! The lady at the front desk was very friendly and helpful. Check in was very smooth and the lady informed us we could move our car to park right outside our room. The rooms were spacious and very clean with a massive bed which was very comfortable. Both myself and my partner felt very safe staying here. Overall the hotel was lovely, comfortable and cosy in a great location!

Partner

10/10

Exceptional

27 Jun 2025

Roselyn

The property was clean and the staff was so awesome. We stayed in Europe for two weeks country hopping and this was by far the cleanest and most comfortable place we stayed. Will definitely return

4/10

Poor

24 Jun 2025

Colin John

Parking

Hotel was ok, biggest issue I had was parking car, when I booked the hotel late last year car parking fee was £5 per day, when I arrived June 4th it had gone up to £10 per day without any warning I expect things to go up but not double, as we were away for 19 days wasn't happy but had no choice but to pay, didn't have enough time to arrange anything else

Partner

10/10

Exceptional

19 Jun 2025

James

Great location: right by the airport, but in an area that feels like its out in the country. Wonderful room, very clean, modern, and spacious. Excellent breakfast.

Business_and_leisure Self

10/10

Exceptional

17 Jun 2025

Sue

lovely property
bit hard to get to but worth it

Leisure Family

8/10

Excellent

16 Jun 2025

Simone

Liked charming hotel. Seemed very clean. Little snacks in room. Not air conditioned. Almost messed up booking my taxi for the morning.

Self

8/10

Excellent

16 Jun 2025

Carol

Every thing was good! Just needed a place to put clothes if you are staying longer than a night

Leisure Partner

8/10

Excellent

10 Jun 2025

Dale

The Manor is a beautiful old country inn. Pleasant staff. It is very close to Heathrow but the airport noise is not too much. We were disappointed to find the hotel restaurant was not open. We had to order Uber takeout.

Leisure Family

10/10

Exceptional

10 Jun 2025

Tim

Good greetings
Helpful
Very nice place

Business

10/10

Exceptional

03 Jun 2025

Trevor

Hotel is close to the airport

Good location for the airport nice comfortable rooms. Will stay again.

Friends_and_family Family

8/10

Excellent

02 Jun 2025

Trevor

Clean, comfortable bed, friendly staff. Old tv. Visitors should know no public transport and so £20 uber each way for Gatwick Airport

Leisure Partner

10/10

Exceptional

30 May 2025

Mark

Clean quiet

10/10

Exceptional

28 May 2025

Ian

Really comfortable, easy and friendly check in, I was thoroughly impressed.

Self

8/10

Excellent

23 May 2025

Stephanie

A good comfy stay

Comfortable, spacious room with good facilities. The service and friendly welcome upon arrival was excellent, the receptionist was very good at her job.

Business

8/10

Excellent

21 May 2025

Fowziya

The property is a little dated but nice. Liked the fact that we were able to bring in our own dinner and eat in the dining room. A very nice touch.

Leisure Family

6/10

Pleasant

15 May 2025

Yolande

Great service and friendliness by the Receptionist.
Great location for flights in and out of Gatwick. Room is super small and carpet needs cleaning

Partner

8/10

Excellent

14 May 2025

Stephanie

Ideal for Gatwick departure

A very good stay overall, friendly and helpful staff, very accommodating. Room was very warm and although a fan was supplied, it was huge and extremely noisy. Walls a bit thin, could hear next door snoring !
Check in was easy, as was booking car for extended days. All in all, would recommend and stay again. Thank you.

Partner

8/10

Excellent

11 May 2025

Roger

Suitable for our needs

Overnight before flying out of Gatwick next morning

Partner

8/10

Excellent

09 May 2025

Ryan

Great overnighter pre flying and also provide a parking alternative

Leisure Partner

10/10

Exceptional

02 May 2025

Verified traveler

I had a good and comfortable stay at the Maple Manor Hotel during my business trip. The room was clean, quiet, and well-equipped, and the staff were friendly and helpful. Convenient location for Gatwick Airport. Would stay again.

Business

8/10

Excellent

29 Apr 2025

Verified traveler

Stayed in 2 rooms whilst staying at hotel. Downstairs room was not to my liking. Upstairs room overlooking the front was lovely and got a great view of the planes taking off.
Sadly i wouldnt stay again as no evening restaurant and wifi was poor so not suitable for business stay

Business

10/10

Exceptional

29 Apr 2025

JEAN

Proximity to airport and charming setting

Leisure Partner

10/10

Exceptional

24 Apr 2025

leanne

Very clean hotel, friendly staff. Breakfast was perfect and delivered in a very timely manner. Would stay again.

Business

6/10

Pleasant

23 Apr 2025

Peter

Very convenient to Gatwick Airport at a reasonable price. Clean rooms and a cooked breakfast on request

Leisure Partner

4/10

Poor

22 Apr 2025

Amy

Not the best

I wouldn’t recommend this hotel for business. Although I probably wouldn’t be happy staying for hotel either as the hotel is in darkness whenever you arrive. The bar/restaurant is not operating so you will need to go out. WiFi is terrible to work. Such a shame as the hotel has such potential and could be so lovely but it lacks personality, staff are lovely but didn’t look like they wanted to be there. Such a shame.

Business

10/10

Exceptional

17 Apr 2025

Nicola

Recommend

Ground floor family room. I was staying with elderly relative. Bathroom would benefit from being a wet room. Akward step from reception to room lobby.
Staff lovely, friendly and helpful. Breakfast good. I would stay again

Friends_and_family Family

6/10

Pleasant

15 Apr 2025

Verified traveler

Paper thin walls

Warning, the walls are paper thin and you can hear whatever the other room is watching and the commentary from the other guests. Thank god they werent in the mood.

Partner