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Courtyard London Gatwick Airport

London · United Kingdom

Buckhingham GateView location

8.6/10Excellent1,001 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.8/108.8
Condition8.6/108.6
Amenities8.6/108.6
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  • Business hotels
  • Sustainability certification
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Courtyard London Gatwick Airport

Located near Gatwick Airport, this hotel offers 218 guestrooms with LCD TVs, digital programming, and private bathrooms. Enjoy amenities like a fitness center, garden, restaurant, bar/lounge, and room service. Business travelers appreciate the 24-hour business center and meeting rooms.

Complimentary Wi-Fi is available in common areas, while in-room Wi-Fi is available for a surcharge. Buffet breakfast is offered daily (fee applies). The hotel provides a convenient airport shuttle (surcharge) and on-site parking (fee applies). Nearby attractions include Manor Royal Business Park and Gatwick Aviation Museum.

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When you stay at Courtyard by Marriott London Gatwick Airport in Gatwick, you'll be near the airport and 6 minutes by car from Acorns Health & Leisure. This hotel is 11.9 mi (19.1 km) from Surrey Hills and 2.9 mi (4.7 km) from Archway Theatre.

Stay in one of 218 guestrooms featuring LCD televisions. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Gatwick? This hotel has 969 square feet (90 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 1:30 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: GBP 50 per day

    We have included all charges provided to us by the property.

  • You need to know
    • Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 16.95 per person
    • Fee for in-room wireless internet: GBP 7.50 per day (rates may vary)
    • Self parking fee: GBP 25 per day
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    German

    Arabic

    Russian

    Portuguese

    Ukrainian

    English

    Latvian

    Italian

    Polish

    French

    Hungarian

Nearby attractions

Manor Royal Business Park 2.6 km / 1.6 mi
Archway Theatre 2.7 km / 1.7 mi
Acorns Health & Leisure 4.9 km / 3.1 mi
Gatwick Aviation Museum 7 km / 4.4 mi
Crawley Town Hall 9.4 km / 5.8 mi
County Mall Shopping Centre 9.6 km / 6 mi
East Surrey Hospital 9.7 km / 6 mi
Effingham Park Golf Course 9.8 km / 6.1 mi
Cineworld Crawley 9.9 km / 6.1 mi
Crawley Museum 10.1 km / 6.3 mi
Hawth Theatre 10.2 km / 6.3 mi
High Weald 10.5 km / 6.5 mi
St. John the Baptist Church 11 km / 6.8 mi
Priory Park 11.2 km / 6.9 mi
Reigate Priory Museum 11.9 km / 7.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2009
  • Total number of rooms: 218
  • Number of floors (main building): 5
  • Single rooms: 109
  • Double rooms: 76
  • Junior suites: 22
  • Accessible rooms: 11
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
Show 54 more facilities & services
  • Maestro
  • Visa Electrón
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Shop
  • Garden
  • Concierge
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Highchairs
  • Poolside snack barExtra charge
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 4
  • Business centre
  • TV lounge
  • SaunaExtra charge
  • Spa centreExtra charge
  • Green Key (FEE)
  • Breakfast
  • Set menu lunch
  • Set menu dinner
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Courtyard London Gatwick Airport

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D-1

    Photos are not available for this room type.

    Courtyard London Gatwick Airport

    FAMILY ROOM TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Courtyard London Gatwick Airport

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Courtyard London Gatwick Airport

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Courtyard London Gatwick Airport

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDS PREMIUMFAMILY ROOM • TWO DOUBLE BEDS PREMIUMFAM.2D-PI

    Photos are not available for this room type.

    Courtyard London Gatwick Airport

    FAMILY ROOM TWO DOUBLE BEDS PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Courtyard London Gatwick Airport

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDS • 1 Bedroom • 24 m²FAM.2D
    FAMILY ROOM TWO DOUBLE BEDSPhoto unavailable7 photos

    Courtyard London Gatwick Airport

    FAMILY ROOM TWO DOUBLE BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D

    Room amenities

    • Desk
    • Bathroom
    • Housekeeping
    • Soundproof room
    • Electric Kettle
    • Safe
    • TV
    • Pay movies
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Ironing set
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • Toiletries

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Courtyard London Gatwick Airport

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Courtyard London Gatwick Airport

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Courtyard London Gatwick Airport

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Courtyard London Gatwick Airport

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 24 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Courtyard London Gatwick Airport

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Pay movies
    • Toiletries
    • Desk
    • Housekeeping
    • Soundproof room
    • Electric Kettle

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Courtyard London Gatwick Airport

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Courtyard London Gatwick Airport

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Courtyard London Gatwick Airport

8.6
Excellent
1,001 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.6 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
30 Jul 2026
Michael
Great and convenient place to stay when travelling from the airport. Spotlessly clean and added bonus of a gym to use. Walking distance from a couple of fast food places if just wanting to grab a quick bite. Bus service directly outside the front door into both terminals. Would use again if flying from there.
8/10
Excellent
27 Jul 2026
Frederick
Just hate was needed to make my journey perfect 👌
10/10
Exceptional
23 Jul 2026
Shannon
Clean, comfortable and very convenient for an early morning flight. Shirley to the airport was an added bonus.
10/10
Exceptional
23 Jul 2026
Toby
Great property to stay in, had no issues at all and would recommend to anyone, especially those travelling on business to the area.
6/10
Pleasant
22 Jul 2026
David
Breakfast wasn’t included even though speaking to other people who stayed said their price included complimentary breakfast.
6/10
Pleasant
19 Jul 2026
ryan
Dinner staff forgot a meal. Party of 4 and 3 of us finished before the 4th even got their food - no apologies and charged for it.

The room was fine but the bathroom needed an upgrade. Loose floor tiles, missing floor tile grout and excessive mold in the shower
Friends_and_family Family
10/10
Exceptional
19 Jul 2026
Timothy
We flew in to LHR and had a flight the next day from London Gatwick. The Marriott is right next to the South terminal. Great for the night to sleep a few hours and then continue with our trip.
Family_with_children
10/10
Exceptional
17 Jul 2026
Jason
The proximity to the airport and train station was great! The property is very nice and the rooms are clean and modern.
Friends_and_family Friends
8/10
Excellent
16 Jul 2026
Gillian
It was good for a one night stay before an early morning flight from Gatwick airport. Google Maps gave us walking instructions from south terminal but it wasn’t super easy to figure out how to find the right exit.

The beds and room was very comfortable for the night. Didn’t interact much with the staff, they gave info on check in about a shuttle service you could pay for. It was smooth.
Family
8/10
Excellent
04 Jul 2026
S
10 mins walk to South Terminal
Family_with_children
10/10
Exceptional
30 Jun 2026
Henry
Todo súper
Family
10/10
Exceptional
25 Jun 2026
Harold
The staff was very friendly and helpful. Highly recommend for anyone flying into Gatwick Airport.
Family
4/10
Poor
21 Jun 2026
Adaliz
D
10/10
Exceptional
16 Jun 2026
Darlene
Room was modern, clean and very nice. Staff were friendly and helpful. McDonald’s is close by, but not much else.
Family
10/10
Exceptional
15 Jun 2026
Kanwarjit
Nice room, convenient by airport.
Family
8/10
Excellent
13 Jun 2026
Grant
Stayed a few times previously, it’s less than a 10min walk to south terminal but be aware it’s not covered if it’s raining. Room was spotlessly clean, bed was extremely comfortable. Stay was let down by the bar which seemed to have a stock issue when we were there, several of the taps not working (no indication of this like an upturned glass etc) and various bottles of wine not available. Staff on the bar were a bit surly about it but probably fed up of having to keep say “no, run out” every few minutes
Partner
6/10
Pleasant
10 Jun 2026
Marianne
The hotel room was comfortable and clean enough. However the staff wasn't very helpful nor smiley. They didn't give any explanation on the shuttle service to the airport terminals upon arrival (it's an airport hotel, it's the bare minimum!). I had to ask about the shuttle. The clerk just showed me the schedule but didn't say we needed to buy a ticket for the shuttle. Experience at the hotel was okay for a one night stay near the airport no more.
Family
8/10
Excellent
07 Jun 2026
Karen
Staff gave wrong information about shuttle and after waiting for a while had to walk to airport.
Family_with_children
8/10
Excellent
06 Jun 2026
Jon
Nice hotel, handy if you have an early flight. Food was lovely in the restaurant and the room was clean and perfectly fine. Only slight issue was I found the room too hot, even with the air con on max and its coldest setting. There's a bus to north terminal pretty much every ten minutes as well, although there was a charge or around £5.00
Self
10/10
Exceptional
06 Jun 2026
Katrina
I think this is the best value hotel near Gatwick Airport. My room is spacious clean though a little bit dated. Very generous with towels and toiletries. The king bed was comfortable and clean. I really enjoyed the quiet, plus the easy proximity to the airport. This is a good choice. The Hopper Bus was a cinch as well.
Self
8/10
Excellent
05 Jun 2026
Richard
Room was a good size, bed was comfortable. Did the job for an early flight. Walked to terminal
as shuttle ran late.
Partner
8/10
Excellent
05 Jun 2026
shawn
Staff from check in to pub were great and helpful.
Partner
6/10
Pleasant
30 May 2026
Amy
The reception staff weren't overly friendly. Also I booked a table at the restaurant months ago for 5pm (I have a little one who normally eats at 4.30pm) to be told the restaurant doesn't even open until 5.30pm and they didn't have my booking. But we did get a table at 5.30. The food was poor, as was the service. The actual hotel room was fine. I thought the bathroom was grubby but it was actually just ring marks and staining in the bathroom. The pillows were way too soft and pushed down flat the second you put your head on them.
Family_with_children
6/10
Pleasant
29 May 2026
Abigail
Breakfast was terrible avoid, room ok for money
Family_with_children
8/10
Excellent
27 May 2026
Richard
Just had a quick over-night between flights, but the staff was helpful. The shuttle service was too expensive in my opinion, and the first shuttle was too full to accommodate us so we had to call a taxi…which ended up being nearly the same price.
Family_with_children
10/10
Exceptional
24 May 2026
Martin
It was as expected clean and convenient for the airport breakfast was good
Friends_and_family Family
10/10
Exceptional
23 May 2026
Tammy
Very close to airport with a bus shuttle running every 15 minutes. Room was very clean. Bath tub was very nice! Also enjoyed a pizza at their restaurant.
Partner
6/10
Pleasant
23 May 2026
Melanie
Rooms are a bit dated. The room our travel companions stayed in, the tiles in the ceiling were falling down. In our room, the bathroom didn’t seem clean, stains on the counters. Trash can looked like someone took a hammer to it. Also we kept having to request wash clothes, as none were supplied. The hotel lobby and restaurant was very nice and the staff were awesome.
Friends
10/10
Exceptional
15 May 2026
Alex
Nice rooms and comfortable beds
10/10
Exceptional
27 Apr 2026
Claire
Lovely room receptionist was so nice when we checked in! Will definitely be back
Friends_and_family Family
10/10
Exceptional
27 Apr 2026
Yvonne
Very helpful and friendly staff. Lovely rooms and very comfy beds. Will definitely stay again.
Family
10/10
Exceptional
25 Apr 2026
Alex
Staff were very welcoming
The room was spacious and clean
Friends_and_family Family
10/10
Exceptional
23 Apr 2026
Gareth
Great airport hotel, clean comfortable and free shuttle bus. Good air con. Parking was £12.50 for 12 hours overnight. Gym was small but a good range of equipment with clean towels. Breakfast was standard English breakfast fare and a little disappointing if I was being a bit critical but otherwise fine. Would happily stay again!
Partner
6/10
Pleasant
20 Apr 2026
Nads
We had to change rooms due to the poor condition of the bathroom... It really put us off. But thankfully they changed our room immediately
Friends_and_family Family
10/10
Exceptional
18 Apr 2026
Praveen
.
2/10
Poor
14 Apr 2026
Gordon
It was going to cost £35 each way in an Uber to get the hotel which meant another £70 onto the cost, I was tired and had an early fight next morning so I booked myself into the Premier Inn that was actually right at the airport. Disappointed with the hotel not making it clear of the distance and Hotels.com for not making it clear when it is not actually at the airport. I also called the hotel and they said that they had no booking for me. Very disappointed all round!
6/10
Pleasant
13 Apr 2026
Roberta Claire
Good room for a brief stay overnight and proximity to Gatwick. The sink was blocked in the room.
However, the restaurant was awful. The service was terrible, with our order forgotten, and took over 1 hour to come out. Drinks to over 20 minutes. When it did arrive, it was not the quality expected of a Marriott with the meat poor quality, the cesar salad full of mayonnaise. For two mains and two drinks it cost over £70.

Do yourself a favour and avoid the restaurant
Partner
10/10
Exceptional
10 Apr 2026
Donna
Everything was great.
Breakfast was a little less than expected, items nots stocked eg pancakes, bread, Nutella wasn’t working, no bowls etc
Friends_and_family Family
6/10
Pleasant
05 Apr 2026
Helen
Booked the room as a family / triple room. There were always going to be 3 of us. All in room facilities were for 2. We even ran out of toilet paper without a spare roll left in the room. 2 star property with a 4 star price.
10/10
Exceptional
03 Apr 2026
Norman
Not used
Partner
8/10
Excellent
31 Mar 2026
Yikun
Easy online check-in, great reception service. The room is clean but the shower screen is somewhat rusty. The breakfast starts at 6am.
Friends_and_family Family
4/10
Poor
29 Mar 2026
Susana
The food took 1 hour to come, when it came it was cold and the quality was terrible
4/10
Poor
28 Mar 2026
Sarah
The bathroom was dirty and had a foul smell because it was not cleaned after somebody else checked out. There was a sanitary pad rotting in the bin. We had to call reception at night to remove the bin.
Very unfriendly staff too. They work in hospitality and should have a welcoming charater. Breakfast was ok
Family
10/10
Exceptional
20 Mar 2026
Madeleine
Our stay was overnight following a late flight arrival. We checked in without any hassle and found the staff welcoming and courteous.
10/10
Exceptional
10 Mar 2026
Scott
Convenient to the airport. Bus shuttle easily accessible from the hotel. Amenities were basic but good. We were looking for something straightforward, and Marriott fit the bill.
10/10
Exceptional
01 Mar 2026
kate
Room was lovely and clean, staff was great, overall hotel is lovely. Would definitely recommend.
Partner
10/10
Exceptional
01 Mar 2026
Anne
Reception staff friendly, room was clean and bed very comfortable.
Partner
10/10
Exceptional
26 Feb 2026
Suzy
Nice hotel
Friends
10/10
Exceptional
23 Feb 2026
andy
Perfect, charming welcome, quiet room, lovely food, pleasant service
Partner
8/10
Excellent
18 Feb 2026
Pauline
Order a taxi’s via front desk and it was 30 minutes late every thing else was good
6/10
Pleasant
15 Feb 2026
Sophie
The room was clean and tidy. Basics only and a bit tight on the teabags and milk. Just enough for 2 cups of tea between 3 of us! Dinner service extremely slow. I had to ask after 45 minutes and it was brought within a couple of minutes. Food was Warm and had obviously been waiting a while despite it not being very busy for food! Fine for a night. I would Tara linger. Also had to pay wifi
Friends_and_family Family
10/10
Exceptional
09 Feb 2026
Helen
Room was spotless, great location and enjoyable bar and food. Wi-Fi was a bit iffy though!
Partner
10/10
Exceptional
09 Feb 2026
Russell
Clean and tidy hotel in excellent reach of airport.
10/10
Exceptional
07 Feb 2026
Gerald
Room and all staff were excellent
Self
10/10
Exceptional
23 Jan 2026
Esther
Clean room, excellent staff. Easy check in/out
Business Family
8/10
Excellent
23 Jan 2026
Jennifer
Room was clean and staff were courteous.
10/10
Exceptional
22 Jan 2026
Maeska
Everything was good.
10/10
Exceptional
20 Jan 2026
Michael
Great location for air travelers.
10/10
Exceptional
18 Jan 2026
John
Rooms were very clean and had lots of amenities. Plenty of staff available at the front desk for help. Great bar and restaurant.
Leisure Partner
4/10
Poor
16 Jan 2026
Ewan
Staff were nice but massive delay at evening meal and got order wrong repeatedly. Food was then cold.

More importantly, our room didn't have a cot in it when we arrived despite x2 requests for this. When it did arrive it was literally like concrete and our daughter didn't sleep at all.

As a result we had to put her to sleep with in the bed which is much higher risk and one of us was forced to stay awake next to her in turns we are deeply unhappy about being forced into.
Friends_and_family Family
10/10
Exceptional
08 Jan 2026
Steven
A lovely hotel handy to the airport.
Friends_and_family Family
2/10
Poor
05 Jan 2026
Egidijus
We got bitten by bed bugs last night. We stayed at 307. We told the reception but I am not sure if she believed us and whether they will investigate it.
10/10
Exceptional
01 Jan 2026
Nadine
Room was clean, the staff were very helpful and friendly.
Leisure Family
6/10
Pleasant
01 Jan 2026
Katie
Receptionist barely looked at us. We had dinner in the restaurant which was not overly busy. Had to ask to order drinks, then ask to order food. Mains arrived together apart from one and rest of table nearly finished by time it arrived. Very poor communication.
Leisure Family_with_children
10/10
Exceptional
30 Dec 2025
Teddy
Everything was great staff room. Cleanliness. Food couldn't fault it thanks job well done
Business
8/10
Excellent
29 Dec 2025
Rayon
Ok
10/10
Exceptional
29 Dec 2025
Ian
Excellent choice, fresh, clean.
Friends_and_family Family
8/10
Excellent
28 Dec 2025
Jonathan
Good sized room, clean
Friends_and_family Family
10/10
Exceptional
27 Dec 2025
Michael L
Clean room, safe area, staff very helpful, room was roomy and very comfy.
Friends_and_family Family
4/10
Poor
27 Dec 2025
Mengyang
Pretty old hotel with outdated facilities. Charged £25 for parking. Air Con was noisy.
Leisure Family_with_children
2/10
Poor
24 Dec 2025
ASHHAR
Didn’t have YouTube or Netflix. Nor a single cartoon channel. Room phone was. It working either. Stayed for 2 nights, requested they fix it. They seem to not care at all. Do not recommend this hotel.
Leisure Family_with_children
8/10
Excellent
21 Dec 2025
Jorge
Clean good staff
Leisure Family
10/10
Exceptional
21 Dec 2025
ALAN DAVID
Excellent
Leisure Family
10/10
Exceptional
21 Dec 2025
Steven
You keep asking about breakfast. If I ordered breakfast and didn’t take it I’ll be pissed off!!
Friends_and_family Family
10/10
Exceptional
18 Dec 2025
Martin
Ally was a great staff member, very friendly and helpful
10/10
Exceptional
17 Dec 2025
QUN
Clean room, kind helpful staff, great location for trip! Just possibly add one more chair for the family room if more than two people. Thanks.
Friends_and_family Family
8/10
Excellent
03 Dec 2025
Vaughan
Great hotel helpful staff
Business
10/10
Exceptional
02 Dec 2025
Patricia
Customer service was great.
10/10
Exceptional
30 Nov 2025
Abayomi
Clean room. Great amenities
Leisure
10/10
Exceptional
29 Nov 2025
Gillian
Excellent check-in, very efficient.
Partner
8/10
Excellent
29 Nov 2025
Paul
Good size room, comfortable
Leisure
10/10
Exceptional
18 Nov 2025
RANDALL
I’ve stayed here in the past, and will stay again in the future!
Leisure Self
10/10
Exceptional
13 Nov 2025
Natalie
Clean room, friendly and helpful staff. Great variety of breakfast options.
Leisure Family
4/10
Poor
08 Nov 2025
Danielle
The hotel location and airport shuttle both met our meets and were fit for purpose i.e. one-night stay before flight. Check-in was also smooth and super efficient. The overall hotel and room were very clean and comfortable. The breakfast offering was also good. However 2 of our party of 4 experienced food posioning which, by process of elimination, we tied back to the Caesar salad at dinner. Better care and food safety practices need to be implemented. The dinner service from the staff also left a lot to be desired. We were initially ignored until we asked for menus, they got the order wrong, and were barely apologetic. \"Disdain\" is the word I would use for the treatment we received in the restaurant.
Friends_and_family Family
8/10
Excellent
04 Nov 2025
Susan
We could walk there from one of the Gatwick terminals. It was super helpful to be putside walking around.
10/10
Exceptional
03 Nov 2025
Steven
Great overall
10/10
Exceptional
31 Oct 2025
Christina
Lovely spacious room. Beautiful lobby and ground floor space. Great food at the restaurant, choice of cocktails could have been better.
Location was perfect, walking distance from Gatwick and/or a 3 min bus. Would stay again if flying out from Gatwick.
8/10
Excellent
28 Oct 2025
James
Nice size room.
Business
10/10
Exceptional
27 Oct 2025
robin
Nice stay before our flight from Gatwick. Quick shuttle over to the airport. Comfortable bed.
Leisure Partner
8/10
Excellent
26 Oct 2025
Eduardo
Fastest check-in ever. Friendly and professional staff.
Business Self
10/10
Exceptional
26 Oct 2025
Kelly

Excellent

Everything about our stay was excellent. Staff very friendly. Always love staying at Marriotts.
Friends_and_family Family
8/10
Excellent
25 Oct 2025
MARTHA
The breakfast menu was good, and the room was clean
10/10
Exceptional
20 Oct 2025
Joanna
Clean room, quiet neighbours! Polite staff.
Leisure Self
4/10
Poor
12 Oct 2025
Craig
We had booked 2 double beds room and on arrival we was given a double room with just 1 bed in it. Had to go to reception for it to be corrected then to be put in a correct room which was filthy. Bathroom not clean at all. Carpets not hoovered properly section of the bath broken. It was 2 in the morning and we had a flight to catch in the morning. We was given complimentary breakfast and drinks but considering this was a Marriot hotel standards very disappointing!!
Friends_and_family Family
10/10
Exceptional
10 Oct 2025
Caroline
Great check in. Staff were very friendly. Bright and airy interior. Our room was very comfortable and cleaned each day.
A lot of choices for breakfast which was good . I will be back as hotel is central znd a great bus service.
Partner
8/10
Excellent
01 Oct 2025
Carolyne
The staff are lovely and the restaurant and bar are great. We were put into an accessible room which was comfortable but the bathroom wasn’t great — a crack in the toilet seat and some mould in the grouting. We reported the crack and I am sure it will be dealt with.
Partner
6/10
Pleasant
30 Sep 2025
Marjorie
Bed was uncomfortable!
Strange smell in room during the night… horrible! Like a dirty bathroom smell!! The lobby is nice but the building is old and refurbished!!!😩
Staff very pleasant!
Liked the restaurant and bar. Juliet our waitress was so very nice and wanted to please.
The morning breakfast was not very appeasing or good. I was disappointed because in the US the Marriot is first class and that is why I booked it. Shuttle to airport was most convenient but have to pay.
The gym had broken equipment
Lastly the TV was not user friendly and unable to watch a good movie.
Asked the staff about viewing movies and they said they are working on it😢. Could not get a good cup of coffee as they had machines full of choices and I chose Americano and it was awful and watery! Machine drinks are never good as a cup of brewed coffee..
If this Marriot is a franchise they need to know their hotel does not meet the high standards of Marriot. I was very disappointed.
Partner
8/10
Excellent
27 Sep 2025
Diane
We stayed there so that we were close to the airport for an early morning flight. It was clean and comfortable. McDonald's was very close, perhaps a 5 minute walk. Good choice for those needing lodging close to the airport
Leisure Partner
10/10
Exceptional
27 Sep 2025
Stephane
Walking distance to the train station and airport terminal 2. Clean and calm hôtel.
Business
2/10
Poor
26 Sep 2025
meredith
The bed was old and springs dug into you as you try sleep
Leisure Family

Location & surroundings

Courtyard London Gatwick Airport
Buckhingham Gate, London, United Kingdom

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Courtyard London Gatwick Airport

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