Naila
Ahmed (Mohammed) was very very kind! I will say that he definitely upgraded me and treated me very well. I was the only one that have the working air conditioner out of the entire hotel. That is a positive but also negative as there should be an update done and air-conditioning should be included considering there was a heat wave when I was there. Another thing that irritated me was that they had a voicemail on their phone that said dinner went till 10 PM but when I got there by nine, the kitchen was closed and there was a little bit of an argument on that. In the end, he did go and make something in the kitchen, but they really need to update all their policies and times.
The hotel smelt awful. It smelled like a dirty rag. And I did not like the fact that it did not have an elevator. As someone with medical conditions, I prefer to have an air conditioner and an elevator. Other than that, the stuff was great.
I had contacted Aisha a bunch of times to write a review and I was ignored. In my opinion that isn't the greatest form of customer service.
The hotel smelt awful. It smelled like a dirty rag. And I did not like the fact that it did not have an elevator. As someone with medical conditions, I prefer to have an air conditioner and an elevator. Other than that, the stuff was great.
I had contacted Aisha a bunch of times to write a review and I was ignored. In my opinion that isn't the greatest form of customer service.
