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Russ Hill Hotel

London · United Kingdom

Russ Hill - Gatwick, naView location

6.2/10Good1,001 Reviews
Cleanliness6.8/106.8
Service6.6/106.6
Comfort5.6/105.6
Condition5.6/105.6
Location5.0/105.0
Neighborhood6.2/106.2
Value7.0/107.0
Amenities6.8/106.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Russ Hill Hotel

Set in nine acres of countryside, the Russ Hill Hotel is just 4 miles from London Gatwick Airport and offers value overnight accommodation before or after Gatwick flights. All 190 bedrooms have an ensuite bathroom, television, telephone, tea and coffee making facilities and hairdryer.

The hotel's Rusper Restaurant serves typical English dishes. Light snacks and a wide range of drinks are served in the Garden Lounge Bar. An airport shuttle operates to and from the airport (payable).

As of the 2nd June 2015 transfers to and from the airport are by taxi and cost approx. ?9. 00 each way. Please contact hotel for details

Read more about this hotelShow less

Located in Horley, Russ Hill Hotel is in a rural location, within a 15-minute drive of Tilgate Park and Hawth Theatre. This hotel is 6.7 mi (10.7 km) from K2 Crawley Leisure Center and 7.9 mi (12.8 km) from Surrey Hills.

Make yourself at home in one of the 190 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided once per stay.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for English breakfast: approximately GBP 10.50 for adults and GBP 5.25 for children
    • Uncovered self parking fee: GBP 5 per day
    • Pet fee: GBP 10 per pet (varies based on length of stay)
    • Service animals are exempt from fees
    • Rollaway bed fee: GBP 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Gatwick Aviation Museum 2.6 km / 1.6 mi
Manor Royal Business Park 4.8 km / 3 mi
Ifield Golf Club 6.9 km / 4.3 mi
Archway Theatre 7.5 km / 4.7 mi
Horley Anderson Leisure Centre 7.6 km / 4.7 mi
Cineworld Crawley 8 km / 5 mi
Crawley Museum 8.3 km / 5.2 mi
St. John the Baptist Church 8.9 km / 5.6 mi
County Mall Shopping Centre 9.3 km / 5.8 mi
Broadfield Stadium 10.4 km / 6.5 mi
Crawley Town Hall 10.6 km / 6.6 mi
K2 Crawley Leisure Center 10.7 km / 6.7 mi
Tilgate Park 10.8 km / 6.7 mi
Horsham St. Marks Church 10.9 km / 6.8 mi
High Weald 10.9 km / 6.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 2
  • Annexe (s): 1
  • Number of floors (annexe): 1
  • Single rooms: 6
  • Double rooms: 102
  • Suites: 1
  • Accessible rooms: 2
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
Show 32 more facilities & services
  • Nearest Bus / Metro Stop
  • Beach
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Room service
  • Fireplace
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Garden
  • Gym
  • Luggage room
  • Café
  • Bar
  • Restaurant
  • Highchairs
  • Air conditioning in Restaurant
  • Conference room
  • Business centre
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Buffet dinner
  • Special dietary options
  • Early Check-inExtra charge
  • Minimum check-in age: 18
  • Cash Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Russ Hill Hotel

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 15 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable2 photos

    Russ Hill Hotel

    FAMILY ROOM STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Room amenities

    • Children share the bed with parents
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Cot on demand
    • Direct dial telephone
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Carpeted floors
    • Centrally regulated air conditioning
    • Central heating

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Russ Hill Hotel

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Russ Hill Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 15 m²SGL.ST
    SINGLE STANDARDPhoto unavailable4 photos

    Russ Hill Hotel

    SINGLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Safe
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities
    • Carpeted floors
    • Centrally regulated air conditioning
    • Central heating
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Cot on demand
    • Toiletries
    • Desk
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    Russ Hill Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Russ Hill Hotel

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Russ Hill Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Russ Hill Hotel

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Russ Hill Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 15 m²DBL.ST-5

    Photos are not available for this room type.

    Russ Hill Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-5

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities
    • Carpeted floors
    • Centrally regulated air conditioning
    • Central heating
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Russ Hill Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Russ Hill Hotel

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Russ Hill Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 15 m²TWN.ST
    TWIN STANDARDPhoto unavailable3 photos

    Russ Hill Hotel

    TWIN STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Hairdryer
    • Cot on demand
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Central heating
    • Centrally regulated air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Bathtub
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 15 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable3 photos

    Russ Hill Hotel

    DOUBLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Direct dial telephone
    • TV
    • Cot on demand
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Central heating
    • Centrally regulated air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Russ Hill Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 15 m²FAM.ST-3

    Photos are not available for this room type.

    Russ Hill Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-3

    Room amenities

    • Carpeted floors
    • Cot on demand
    • Wake-up service
    • Wi-fi
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities
    • Wheelchair-accessible
    • Centrally regulated air conditioning
    • Central heating

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Russ Hill Hotel

6.2
Good
1,001 Reviews
Cleanliness
6.8 /10
Service
6.6 /10
Comfort
5.6 /10
Condition
5.6 /10
Location
5.0 /10
Neighborhood
6.2 /10
Value
7.0 /10
Amenities
6.8 /10
100 reviews shown
10/10
Exceptional
29 Jul 2026
Claire E M
Clean friendly & overall a lovely experience thank you
8/10
Excellent
25 Jul 2026
Hamid
Hi.
If you are looking for a countryside, quiet, clean place ,this is the right one .
The only downside was ,it was 35 degree hot but no AC ,only 2 small fan was given, For a family room.
Also the man in reception could be a bit more helpfull and polite otherwise I would give them 4 star .
Price realy reasonable.
10/10
Exceptional
23 Jul 2026
Chris
Perfect for me
10/10
Exceptional
22 Jul 2026
Steven
Excellent Staff
6/10
Pleasant
18 Jul 2026
Bridget
Room was small with no view, looking out onto an enclosed yard, but OK for the price paid and room was clean. Pillows had not been provided, but this was just an oversight and soon sorted by friendly staff. Unfortunately, no decaff coffee is provided in the rooms and when I checked with staff, they said it isn't available at all. This is disappointing and could easily be rectified.
Plenty of free parking available. However, the worst thing is getting to the hotel and the lack of decent signage on the road. It is virtually non-existent and if travelling after dark and especially if not approaching from the airport direction, it is extremely difficult to find this hotel and very frustrating. It's set back from the road along a long drive and there is no sign at the entrance to this driveway, which is really needed as it is so easy to drive past on the dark country road. I guess a lot of people arrive by taxi, but if you're driving yourself - be warned!
6/10
Pleasant
16 Jul 2026
Takashi
room is very bad windows view
4/10
Poor
13 Jul 2026
Joycelyn
Staff wasn’t helpful with assistance, incorrect information given several times
Friends
2/10
Poor
12 Jul 2026
Brian
Nice and quiet, could have done with air conditioning in room, just a suggestion, normally wouldn’t be that warm
Partner
10/10
Exceptional
12 Jul 2026
ashley
GREAT VALUE VENUE
Self
4/10
Poor
08 Jul 2026
SHARON
This is a very dated hotel. Probably one of the most unwelcoming hotels
10/10
Exceptional
06 Jul 2026
Micheal
The reception at the hotel was warm and friendly, the receptionist went above and beyond to ensure that two oldies had a room on the ground floor. The room was very clean and tidy and it was set up for disabled people, therefore it had a well appointed wet room, with emergency pull cord. There was also another emergency cord in the bed room which was pulled by accident, the response was zero, very poor if it had been a real emergency.
The, 'bun fight' for seating in the restaurant on the first night was unbelievable. The quality of food was good despite a very limited choice. It also came as shock that the main restaurant was closed on Sunday night.
What really let the place down was a general air of neglect, paint peeling, cigarette ends on the ground around the front reception.
Having said all that we felt that it was very good value, and we would definitely stay there again.
Partner
8/10
Excellent
06 Jul 2026
kibrom
Breakfast should extend to 10am. Also bar time to 11pm.
8/10
Excellent
06 Jul 2026
John
Really impressive entrance hall, bar and dining areas, nice country hall feel. Good sized room. Very nice breakfast and efficient staff. Great rural location.
Family
2/10
Poor
05 Jul 2026
Mel
The stay was alright, it was clean enough
but there was no fan or air conditioning. The room was extremely hot, making it impossible to sleep. I ended up leaving just 4 hours after I checked-in , because it was simply too hot to stay. There was no window and no air at all.
I was told there was no fan, so i left the hotel same day, I only been there for 4 hours.
Partner
8/10
Excellent
05 Jul 2026
Keith
Liked plentiful parking, check in easy room on ground floor. Clean, comfortable bed.

Disliked N/A
Self
8/10
Excellent
05 Jul 2026
Emeka
I was inconvenienced by one fellow lodger guest next door
Self
4/10
Poor
02 Jul 2026
John
Ok for the price. Staff ok but review was poor because of the work going on outside heavy drilling and cutting of an ac unit so couldn’t get any work done.
Otherwise it was ok for one night.
Self
10/10
Exceptional
25 Jun 2026
Emeka
This is a fantastic hotel to lodge in for several reasons. Besides the very good amenities they have, the staff there are very helpful and pleasant to talk with, especially Mabel, a manager there. Mabel's professionalism and willingness to help customers is quite exceptional 👌. I will be staying at this hotel regularly, as I work in the area every week! I highly recommend this hotel to everyone!
Self
8/10
Excellent
15 Jun 2026
Steven
The Hotel staff were very good, but the Hotel and Rooms are a bit tired. There was no day time refreshments either.
Self
8/10
Excellent
14 Jun 2026
Connor
Our stay was excellent value for money and the staff were very helpful.
There was also a good selection of food on offer and good value for money too.
Ample parking on site as well.
We would stay again.
Pet
10/10
Exceptional
13 Jun 2026
Chris
Always a joy to stay
Staff friendly and accommodating
Rooms clean and just perfect for me
Self
2/10
Poor
10 Jun 2026
Carl
Breakfast very basic,no fried egg or bacon. Coffee not drinkable. We arrived 10.40pm and bar already shut and no food available. Not a hotel but boarding house. We stayed in room 245,window broken and room smelled of damp. Constant bleeping sound from corridor all night.Wouldn't recommend or stay again.
Partner
6/10
Pleasant
08 Jun 2026
Paul
Although only 15 minutes from Gatwick, the cost of taxi to and from the hotel added nearly £60 - so might be better spending a little more on a hotel at the airport.
6/10
Pleasant
07 Jun 2026
Laura
Its very dated and I only chose it because it was cheap. It has a weird smell and the outside cladding is falling off. I can see it is a good price, but wouldn't say that it was lovely. The cheap room lacked a window and I felt like I was in prison.

That being said cheap and serves a purpose. It was clean. Rather that than £150.
Partner
8/10
Excellent
29 May 2026
Martin
Great hotel for a short stay. Receptionists were very helpful when checking in. Parking very good with many spaces. The only thing tough was no air-conditioning in my room but you do get a fan. It was a very exceptional hot bank holiday weekend.
Self
8/10
Excellent
28 May 2026
John
The hotel is quite cheap, so anyone expecting 7 star luxury will be disappointed. I have stayed before so knew what to expect. The hotel has adequate parking, the beds are comfortable and food is served which is good. My room was fine, the floor appeared to have a loose floorboard near the bathroom and one of the chest of drawers had the previous occupants pants (clean), otherwise fine. Ideal for Gatwick or a cheap stay if working in the area.
Self
8/10
Excellent
26 May 2026
Dave
For a last-minute, budget-friendly stay, this hotel worked well for me. It’s not luxurious, although it may once have been, but for the price I paid, I really can’t complain. The room was small but clean, check-in was efficient, if a little lacking in personality, and although the car park was busy, I still managed to find a space without issue. Overall, a solid budget option.
Self
2/10
Poor
26 May 2026
Suman
We booked a room with a window but they provided the room without window. I was so tired and couldn’t bother to complain. Room was way too hot. The breakfast staff looks tired as they doesn’t seem to enjoy their work. Overall not good experience.
Partner
4/10
Poor
25 May 2026
Hossein
Staff very rude not clean smelt like cigars very hot broken windows don’t recommend in summer food was not good toilets were very dirty no reasorses staff not working
Family_with_children
10/10
Exceptional
24 May 2026
Kiera
Been here a few times, great comfortable stay as always got upgraded to a family room.
Partner
10/10
Exceptional
18 May 2026
Duncan
I just stayed for 1 night but my Rome was near a road where cars were zooming up & down so I was kept been woken up by them.
The room was a bit small things were crammed in.
I had breakfast which was nice but the waitress & the cook were sat in with me talking very enthusiastically in their own language. I wasn’t interested & I wanted them to go away.
Self
8/10
Excellent
14 May 2026
Kevin
A bit run down but clean, convenient to Gatwick and good value.
Food looked good but we didn’t eat there as just staying night for early flight.
Partner
10/10
Exceptional
08 May 2026
Kiera
Second stay here, friendly staff very accommodating. Nice room comfortable stay
Partner
6/10
Pleasant
27 Apr 2026
Phill
desperately needs renovation .could be wonderful .and to be fair it was clean and serviceable, loads off parking
Self
10/10
Exceptional
26 Apr 2026
Kiera
Friendly staff. Comfortable stay. Booked very late last minute and was well looked after
Partner
8/10
Excellent
13 Apr 2026
Patricia
Yes we stayed 2 night but only got breakfast on Sunday they didnt do breakfast on monday morning which for a big hotel thats surpriseing and not very good.for customers.
Partner
10/10
Exceptional
06 Apr 2026
Jill
I really liked the character of this hotel. The rooms were spacious and perfect for us.
Family_with_children
6/10
Pleasant
30 Mar 2026
Tony
Bresakfast menu was unavailable at the time of my visit. I think it was to do with kitchen maintenance. As for the bar, I don't drink, so it had no interest to me. Having passed it on previous occasions, it looks cosy and quite intimate - a nice place to have a quiet drink or two with someone close. The staff, as always, are courteous and polite. The girls are lovely and efficient, the guys are just efficient. lol
The carpets are old and very dated and the paint ccould really do with touching up. However, my purpose there was just to have a bed for the night while I attended a local tournament for a few days, and to that end, it was perfect. The ensuite shower is spot on, although it could benefit from a shelf of some sort to put your shower gel on. Did I mention,it's half the price of most of the other local hotels?
Self
8/10
Excellent
20 Mar 2026
John
Was ok for overnight stay nice refurbished room
Partner
10/10
Exceptional
07 Mar 2026
Paul
Only stayed for two nights but found the place adequate for our needs for transit to airport
Partner
8/10
Excellent
29 Dec 2025
Craig
Clean, pillows could have been softer. Will stay there again tho
Partner
10/10
Exceptional
28 Dec 2025
Bec
Really lovely entrance lobby, and really clean room and en suite .
Shame there was no breakfast available in the morning, but otherwise a great value for money stay
10/10
Exceptional
14 Dec 2025
Andrew
Room was way beyond expectagions
Friends_and_family Family
6/10
Pleasant
18 Oct 2025
Ken
Bed and room very small and uncomfortable
10/10
Exceptional
15 Oct 2025
Jacqueline
All good
Business
10/10
Exceptional
11 Oct 2025
Gavin
Was ok for for the money
Business
8/10
Excellent
06 Oct 2025
Patricia
Dont know didnt have children with us but staff were friendly and helpful
Leisure Partner
10/10
Exceptional
02 Oct 2025
David
Perfect for what we needed a nights stop before flying! The buffet food was priced reasonable and tasted absolutely delicious.
Definitely do it again
Leisure Partner
10/10
Exceptional
02 Oct 2025
joel
Good to stay a night
2/10
Poor
01 Oct 2025
Joy
.
Leisure Partner
10/10
Exceptional
28 Sep 2025
janet
Always great to stay here. Been several times booked again for next year
Partner
6/10
Pleasant
26 Sep 2025
Stuart
Okay for the money - you get what you pay for; however, don't bother with breakfast. Dinner in the bar was ok, nothing special
Leisure Partner
4/10
Poor
26 Sep 2025
Sally
The hotel itself was impressive as you walked in. Staff at reception were very nice. The room itself was very dated. The windows were not good, we thought they were still open when shut, they let so much noise in. The curtains were hanging off the rail so we were unable to close them properly.The shower curtain was mouldy and the bathroom smelt bad as a result of that. The mattress on the bed was so hard and uncomfortable. The hotel itself was so noisy even through the night, all in all we had a really bad sleepless night. Would not stay here again.
Leisure Partner
8/10
Excellent
25 Sep 2025
Christine
This was a last minute booking for an overnight before our flight. You could tell it was once a grand old place but is now a bit unloved bit for what we paid it done the job. Staff were fine and free parking! It only took 10 mins to get to the airport so very convenient. No idea what the food was like as we did try any.
Partner
10/10
Exceptional
22 Sep 2025
Laura
Great proximity to Crawley and Gatwick if you are needing to stay nearby, was greeted at Reception with a friendly smile and welcome, with quick check in process. Finding my room was fun on the ground floor - was sign posted well, just a long corridor of twists and turns which made me smile! Had a no window room which is absolutely fine if you are arriving just for an evening, it didn't bother me at all, there is a sky light with a blind, and it meant i slept well. Couldn't hear any noise from the room. There is a restaurant on site which I wish i'd known beforehand. Parking for one night was a little harder to find as lots of people were parking up and leaving them there during their holidays away, so only a couple of spaces free close to the hotel when I arrived. Easy check out, room spacious, TV, tea and coffee, plenty of towels. I'd happily stay here again and will actively look for it again if I need to be close by
Self
6/10
Pleasant
22 Sep 2025
Kayleigh Anne
Hotel was actually lovely we got our room fast didn't have to wait too much the cleanliness wasn't too bad TV could of been better as didn't really work you see a plane every 5-10 mins which my son loved the wait at the bar was horrendous though they had 1 barman and 1 chef took us half an hour nearly an hour to get a drink and wasnt even too busy the food so over priced but looked really nice could maybe make it more family friendly like a little park or even something small like a tyre swing as my son was very bored and nothing for him to do he is 3 btw. Was warm in the room and windows didn't open much good for kids but not adults we only stayed for 1 evening as had early morning flights got food delivered via just eat which was brilliant the staff was friendly the barman very hard to understand English but he shouldn't of been alone as kept being needed in the kitchen hence why the wait was so long. Over all i would definitely stay again next time i get a early morning flight but if your looking for somewhere date night or whatever i don't recommend no entertainment hall or nothing just a bar rooms and an outside area with nothing to do.
Friends_and_family Family
2/10
Poor
21 Sep 2025
Anabelle
The room that we were staying in was so smelly, it smelt like cigarette smoke throughout the room and in the hallways as well. Our clothes and all of our belongings smell like this room now.

Our room did not have any windows or balcony doors, so the room had no ventilation whatsoever and it was so humid, stuffy and hot in the room, with a small fan to provide little to no relief.

Lucky we were booked on the ground floor, as there were no lifts at the property.

The fire alarm went off twice in one night and there was no information on what to do, we thought our room was malfunctioning, but turns out it was everyone in our section. We didn’t know if we had to evacuate, and staff didn’t tell us what to do.

If you book through Expedia, make sure you double check if your breakfast is included, because we paid for breakfast, then I checked my booking and it was actually included. Grateful they returned the money, but this should be something that should be checked in advance.

We were only provided one roll of toilet paper, and other guests found it difficult to receive any additional amenities such as a towel so we did not bother asking for an extra roll as we were already checking out that day.
Leisure Partner
8/10
Excellent
21 Sep 2025
Martin
Good, clean room. Helpful staff. My stay was Saturday night: a lot of people and quitr noisy.
Leisure Family
8/10
Excellent
15 Sep 2025
Emma
The only downside to our stay was the parking. The hotel hosts long-term airport parking on site, and it was jam packed when we arrived.
8/10
Excellent
12 Sep 2025
Martin
If you want a place off the beaten track, this one's for you.
Clean and tidy, friendly staff and a good bar. What's not to like?
Leisure Family
6/10
Pleasant
11 Sep 2025
Susan
I arrived in the early hours of the morning due to going straight after work. I was just staying for one night before heading to a family funeral. I drove around the car park for 20 minutes before giving up and just put in the car right outside the front door. The car park was absolutely chocker. I understand that this is used for parking for the airport but I really think there should be some actual parking for people staying at the hotel.

The hotel is okay good for the Price staff friendly the problem was the shower. It was a dribble. The room had no window, but I had chosen to have a room with no window as I knew I would just be getting my head down for a few hours. The room itself was fine. They should maybe dust the fan occasionally as when I turned it on I got a face full of dust.

Initially I had thought that if this place was any good next time I fly from Gatwick, I might leave the car there. But no, I would not stay there again as lack of parking puts me off.
Leisure Self
4/10
Poor
02 Sep 2025
EAMONN

Hotel room for pets

We arrived with our two small dogs to a court yard room as you walk through the hotel it looks clean, staff were friendly, courtyard was clean but it's not a sealed courtyard room so you can let the dogs roam as you sit and watch them, as on the opposite end is an open section not sealed and there is a very busy road, we get into the room it's so small and extremely hot, the bed is pushed upto the wall so if you need the bathroom you have to climb over your partner to go to the toilet, it was so tiny you can not use the toilet and wipe your tush at all and my partner was not able to get into the shower, very annoying, on the approach to the hotel it looked tired and flaking paint, there was also a roudy men outside which nearly made us leave, the breakfast was very nice, but the manager who stood in the breakfast area, seemed like he was loitering with intent, every time I went in to the breakfast room he was doing nothing just which was a bit off putting, we will not be returning as the overall experience was so bad we had to have the room door open with the dogs cage against the door, we did not sleep well I woke up with a bad back, and my partner ended up on the floor as there was not enough room for both of us in the bed, very very disappointed, we had stayed at the travel Lodge the night before, which was a very nice room bed was wonderful, so will be using them in future, even though it was more expensive the sleep at the travel lodge was much better, sadly disappointed
Partner
8/10
Excellent
01 Sep 2025
Alan
We booked at the last minute due to a disaster with camping in rotten weather. Got a great deal with breakfast which was lovely. Would stay here again if we are in the area
Business Partner
6/10
Pleasant
01 Sep 2025
Charlie

Okay

Okay
Friends_and_family Family
10/10
Exceptional
29 Aug 2025
Jamie
Great size room, great staff,clean, friendly and cheap for what we got
Partner
10/10
Exceptional
21 Aug 2025
Nikola
The room I had was a single it was perfect for me nice and quiet I slept like a baby. The staff are very friendly and helpful. If your looking for a stress free break I would highly recommend The Russ Hill Hotel five stars.
Business_and_leisure Self
8/10
Excellent
19 Aug 2025
Julie
Arrived late around 10pm and there was nowhere to park, but the receptionist moved her car so we could park there
Partner
8/10
Excellent
18 Aug 2025
Carl

Convenient for gatwick

Perfect for an overnight stay for Gatwick
Friends_and_family Family
10/10
Exceptional
14 Aug 2025
Aura
I was enjoying with my family 2 nights at the hotel,breakfast was really nice,we had plenty of options to choose from,afordable too.The only one thing I didn't like was the sounds of the airplane starting at a very early morning,otherwise everything was perfect.
Leisure Family_with_children
10/10
Exceptional
12 Aug 2025
Caner
Really like this place! Recommend to anyone!
Business Self
10/10
Exceptional
10 Aug 2025
Rebecca
Clean, well appointed room, lovely internal common areas of hotel. Convenient Pub on site. Tired exterior and gardens.
Leisure Family_with_children
4/10
Poor
07 Aug 2025
Marilyn

Do not stay here

Myself and my daughter stayed here for 3 nights to visit family. The room was very small and very warm, windows couldn't be opened however a fan was provided. Room was clean an tidy, bathroom looked new but the beds were very hard,. Mattress were old with no stains on it, however pillows had yellow stains on them ( other people's drueled on them yuck ) slamming doors constantly an our room was above the kitchen ventilation which was going all nite. The hotel staff were pleasant an helpful. It seems to me that this hotel only cares about the airport parking side of things, thats obvious because the hotel car park is jammed with airport parking an the hotel hasent got many guests. Food also has a not such a good review, only ok if ur saying over nite for a flight an they dont supply transport to the airport, taxi about £20
Friends_and_family Family
8/10
Excellent
05 Aug 2025
Grant
Russ Hill Hotel was perfect for what we needed, a place to stay that was close to Gatwick the night before we flew.

It’s certainly no glam, fancy, modern, minimalist hotel, but is spacious, clean rooms and does exactly what you need the night before a flight.

Check in was a bit chaotic as not enough staff on shift (10pm) with one poor guy having to do everything. Whilst there was a lady with him, she had apparently finished her shift and was trying to go home, whilst having some manager on the phone giving her grief about something.

Not a great first impression, especially with the one guy who was on shift, was having to deal with multiple problems at once, with an endless queue of random folk popping up to ask for stuff, complain or just ask questions, all in addition to those actually trying to check in. Need more staff here, especially at night.

However……once we finally got to our room (Family room) it was exactly what we hoped for. Big, spacious and clean with a decent bathroom. Exactly what we needed for the 4 of us.

Bar was also open till 10:30pm (some hotels shut way too early) , so that ticked a big box too, with the Barman being very helpful whilst juggling everything himself.

Easy check out the next day (much better experience) and Only 12 mins to Gatwick by car. Saved a lot of money vs some of the other airport hotels, so would stay again (check in experience aside).
Leisure Family
10/10
Exceptional
30 Jul 2025
Alberto
Nice hotel to stay and nice spotting for planes before ur flight
Leisure Friends
4/10
Poor
28 Jul 2025
Amanda
I stayed here for one night as I had an early flight from Gatwick airport. I would not recommend this hotel.

The only benefit is that it's about a 8 minute drive to the North Terminal of Gatwick airport, so if you have an early morning flight you are close.

The hotel has no air conditioning and the window only opens about 10 cm. The bed was extremely uncomfortable and felt like it had just springs, no cushioning. The rooms were old and had carpet that was not maintained.

You can hear the planes takes off in the morning, which I was aware of, and I wore ear plugs which worked fine for me.

I would not stay here, pay a bit extra and stay somewhere half decent.
4/10
Poor
28 Jul 2025
Aamer

Less than satisfactory

Toilet was unbearable malodorous and stinky. Room condition was acceptable. No lift at the hotel.
4/10
Poor
26 Jul 2025
Haydn
Avoid room 214 in summer!!
Impossible to sleep as so hot. Wish we had paid more to go to a different hotel. Such a shame as lovely people and room was spacious.
2/10
Poor
24 Jul 2025
Sa

Not worth it/ full of spider/ window cannot be ope

The room was dirty, they didnt clean it. We found stinky socks and stincky underwear in the room ..
Bathroom dirty, no shampoo, the box of shampoo was mouldy and stinky. We ask reception for body shampoo or anything to use they said tgey dont have.. it is like 1 star hotel..

i couldnt sleep because of the heat i couldnt open the window..

I would never go back again.. i could find a chesper and better hotel in that area..

Room full of Spider
Smell of the carpet like they didnt change it or coean it for years. I needed 20 minutes to adjust with smell.. was so bad
8/10
Excellent
18 Jul 2025
Clive
We stayed for 2 nights and enjoyed the ambience and the staff were polite and friendly.
Partner
6/10
Pleasant
18 Jul 2025
Adriano
Breakfast ended too early
Self
10/10
Exceptional
15 Jul 2025
Steven

Good enough

Perfectly good place for stay over before/after a flight from Gatwick or for contractors.
Business Self
6/10
Pleasant
14 Jul 2025
Steven

Accommodation

Room was comfortable although no air conditioning very hot through the night.but they didnt have a remote for the tv and they new it was missing previously
Breakfast was nice still hot and fresh
Self
4/10
Poor
13 Jul 2025
Ann
I had a single room as did my friend they were both excessively hot with no fans, there was a unit somewhere close by that kept both of us awake all night - rooms 304 and 306.
The staff did get us fans but none of our windows opened. My friends toilet seat was cracked, and she had no TV remote.
So sorry would not recommend if a single room was required
Leisure Friends
10/10
Exceptional
10 Jul 2025
maribel

10 stars

i wish i could give 10 stars for hospitality and customer service! the place is quaint, has an older feel, not a hilton, but felt like i was at home! quiet, cool with open windows, great bar! and great staff! if there is an issue they will resolve it!
Friends_and_family Family
8/10
Excellent
09 Jul 2025
Jessica
Great location if you have a car from Gatwick
Leisure Family_with_children
2/10
Poor
09 Jul 2025
Monica
The hotel looks like it belongs in a horror movie. Parking lot was full. The hotel has a weird smell in the hallway. The room was horrible….dusty…the shower was open there was a chair for like old people…I feel this was used as a nursing home before. I bought breakfast and got there at 905 and I couldn’t even get a fruit.
Self
8/10
Excellent
06 Jul 2025
Robert

Cheap but Adequate

It's only fair to start with the approach to the hotel.
It sits about 5 miles south of Redhill, and is situated on a country lane. Top tip: check in early (while it's still daylight), because if you go later (in the evening when it's dark), you'll probably here banjos. If you do; drive/paddle faster.

Seriously though, the country lane in the dark can be a little intimidating the first time.

My initial room was upstairs in the middle of a heat wave. Consequently the room was way too hot and I have difficulty with stairs, so I asked to change to something on the ground floor. They were able to find me a single room with the world's smallest WC/shower. Although one can't sit straight on that loo because the sink is in the way, the shower was excellent.

The hotel is about half the price of others in the local area and looks quite dated, but I wasn't there for Instagram pics. I just wanted a base for the weekend.

There were fresh towels and soap for me, and the room was out of the way of the foot traffic, so it was quiet.

Decent sized TV on the wall, but I didn't get to use it, as my itinerary was full.

Breakfast is served from 7 - 9am and costs around £11
There is also a bar, but again I didn't get to use it.

Lots of parking out front. Even though the hotel was full, I was able to find a space for the car.

The girls behind the counter are delightful and very helpful.

All in all, I was there for a specific purpose, and it suited my needs perfectly.
Self
8/10
Excellent
06 Jul 2025
Julia

Great for price

Great for the price. Full English breakfast was nice.
Self
8/10
Excellent
30 Jun 2025
Gerry

Great stay

Great stay however the fire alarm went off at 5am on Saturday scaring my kids and there was no clear Fire Marshall telling us what was going on.
I had to go into reception to find out
Friends_and_family Family
2/10
Poor
29 Jun 2025
Helen
Be careful as the transfer to the airport is not free , you have to make your own way and it cost £25-30 each way!
8/10
Excellent
27 Jun 2025
Steven

Overall ok to good

Check in was a little long. Service from barman and restaurant staff was good. Fast fresh food, nicely cooked.

I did notice a tray with glasses and rubbish left in the corridor for over a day
Business
6/10
Pleasant
25 Jun 2025
Chloe
Very basic accommodation in a building that could use some investment but it’s clean, the staff are friendly and helpful and it was exactly what I needed it to be in terms of convenience for the airport. If you’re staying more than one night, you need to be ok with plane noise.
Leisure Self
6/10
Pleasant
23 Jun 2025
Babatunde
The bed wa rather small to be called a double bed as advertised. The bathroom space is too confined.
10/10
Exceptional
17 Jun 2025
Roger
Convenient to airport and taxi recommendation
Leisure Partner
2/10
Poor
17 Jun 2025
Ryan
Worst night sleep ever, bed was terrible, hardly slept
Leisure Partner
10/10
Exceptional
16 Jun 2025
Dominic
Very happy to return 😊
10/10
Exceptional
14 Jun 2025
Kudzai
Amazing good reception
Partner
8/10
Excellent
08 Jun 2025
Robert
Pros. Plenty of free parking, clean, restaurant and bar, friendly staff.

Cons. Plane noise, room with coach parked immediately outside of room window.
Leisure
10/10
Exceptional
08 Jun 2025
Anthony

Awesome

Brilliant all round experience. Hazel on reception was an absolute legend!!
Business
10/10
Exceptional
06 Jun 2025
Anthony

Superb!!

Amazing experience in every capacity.
Business

Location & surroundings

Russ Hill Hotel
Russ Hill - Gatwick, na, Charlwood, United Kingdom

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Russ Hill Hotel

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