Name: Gainsborough Lodge
Address: Massetts Road, 39, Horley, RH6 7DT, GB

8/10

Excellent

02 Aug 2026

Franchesca

Checking in was smooth, communication from the lodge was clear and useful. Upon arrival, the place was decent, staff was very kind and helpful. However, cleanliness is not top notch; found a spider in the bed, fan was visibly very dusty and some dirt on the walls. Also, remember to travel with your soap; provision for this was very little.

10/10

Exceptional

28 Jul 2026

erik

very good

10/10

Exceptional

26 Jul 2026

Vanessa

I needed to stay one night close to Gatwick airport, and this was perfect. I took the bus from Gatwick but you could also walk. Very easy and a decent rest! Close to the rail station for connecting to London.

6/10

Pleasant

25 Jul 2026

emma

Not what we expected. But perfect to put your head down for an early flight to Gatwick.

6/10

Pleasant

23 Jul 2026

Luisa

Very simple but well located. No AC

8/10

Excellent

11 Jul 2026

Chukwubuikem

Good overall place.l, would recommend for couples

10/10

Exceptional

10 Jul 2026

Margaret

Lovely stay thanks for the hospitality

Self

8/10

Excellent

24 Jun 2026

Olwyn

This is an older guest house with limited facilities situated in a charming village just minutes from Gatwick Airport. There is no elevator or AC and the rooms are very small. In the room there was an electric kettle and provisions to make a cup of tea, no coffee. The staff was very helpful and carried my bags to the 3rd floor, The cab cost $23 from the airport. The village center is a 5 min walk with a variety of restaurants and shops. I had a one night stay, with a 20 hour layover, and for the price I was very satisfied.

Self

10/10

Exceptional

21 Jun 2026

Jacqueline

Perfect for early or late departure from Gatwick , easy late check in arrangements, great shower, comfy bed.. fan in room. Can't fault it!

Partner

10/10

Exceptional

13 Jun 2026

Michelle

Great location with parking. Check in was smooth and the staff polite and friendly.
Lovely room, super clean with all amenities you could need, towels, shower gel, kettle etc.

Only down side was the light up fire exit signs on the wall next to the bed, it didn’t bother me but my other half struggled to sleep with it.

We would absolutely stay again and have no qualms about recommending it.

Top tip, the Turkish restaurant “Shiraz” down the road is excellent. Less than 5 minute walk, the food is delicious, amazing cocktails and the loveliest, friendliest staff I’ve come across for a long time! This has become our pre holiday tradition now.

Partner

8/10

Excellent

09 Jun 2026

Joyce

The room was very well appointed, but as it was next to the reception it was a little noisy. The staff were pleasant. Well worth the stop to catch a flight from Gatwick.

Friends

6/10

Pleasant

09 Jun 2026

Therese

Convenient for gatwick airport stopover. Helpful staff. Basic hotel. Easy parking.

Partner

10/10

Exceptional

22 May 2026

Julie

Great to know yr car is safe on the premises. Staff excellent. Near to airport and very near to bars and shops. Although a little dated serves its purpose.

Partner

10/10

Exceptional

14 May 2026

Thomas

It was a nice place to stay! Very convenient for Gatwick Airport.

Partner

6/10

Pleasant

12 May 2026

Graham

Linen dirty with dull colours to mask the dirt but still stink. Shower ineffective with little water coming out .Dirty carpet.

Friends_and_family Friends

6/10

Pleasant

09 May 2026

Judith

The lodge was very convenient to Gatwick, the train station and the town. We had requested a ground floor room and received it along with early check in. Bathroom is tiny with no shelf space for toiletries. There were no hooks or hangers which was awkward. Maybe our expectations are different, but we had a total of one bath towel each for two nights - no hand towel or bath mat either. We did not have breakfast so can't comment on that.

Partner

6/10

Pleasant

06 May 2026

Deborah

I wasn't aware of the availability of breakfast. The man who I checked in with at the front counter didn't mention anything about breakfast.
The washroom is a bit cramped and it took me a bit to figure out the shower faucet. There were also a few tiny bugs crawling on the bathroom floor.

Self

6/10

Pleasant

19 Apr 2026

Lesley

Good budget stay for Gatwick airport. No frills. Need to book breakfast night before.

Friends_and_family Family

8/10

Excellent

19 Apr 2026

Bobby

Appreciated the communication before arriving, check in was super fast, just handed me my key, brilliant. No WiFi password given and couldn't reach hosts to get that. Caused me a problem on my trip as used that data before leaving. Please make it clear in the room how to access WiFi if you don't provide any documentation at check in. Some non-caffeinated drink options (sachet of decaf coffee?) would be nice as many are there to get up early for the airport.

Self

8/10

Excellent

17 Mar 2026

carol

A simple room. Bed was small but comfy. Good shower. Ok for one night stay close to Gatwick Airport.

Partner

8/10

Excellent

17 Mar 2026

Lee

The room was clean and tidy.
The en-suite bathroom was very small.

Hotel situated close to town centre and train station, about a 3 minute walk.

Self

10/10

Exceptional

14 Mar 2026

Richard

Was as expected, shame the parking is extra, but I can understand why.

10/10

Exceptional

20 Feb 2026

Gary

Great value,very clean. Would definitely stay here again.

8/10

Excellent

20 Feb 2026

Paul

The room above mine had a very creaky floor. Could hear the occupants walking around. Other than that I would have given 5 stars. Still my Horley choice to stay.

Self

8/10

Excellent

16 Feb 2026

Karen

Basic clean hotel, friendly staff and room comfortable enough, perhaps bring your own pillow as lumpy. Excellent location and 7min walk from station, buses 30sec walk away to Gatwick. Ear plugs probably a good idea as you can hear the water system. Amazing value

Friends_and_family Family

8/10

Excellent

24 Jan 2026

Teresa

Clean and comfy warm room. Close to Gatwick bus.

Friends_and_family Friends

6/10

Pleasant

19 Jan 2026

Christopher

Booked hotel as near to Gatwick for early flight. Fine for one night but was disappointed that advertised bar and restaurant but bar not open and restaurant meant you had to walk to one which wasn’t far.

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Dicle

Clean

Partner

6/10

Pleasant

31 Dec 2025

Shelley

Very basic but clean

8/10

Excellent

26 Dec 2025

Janet

Clean and comfortable room. Close to airport, Ideal for overnight stay.

Friends_and_family Family

8/10

Excellent

24 Dec 2025

Elzbieta

we didn't have breakfast

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

Paul

Very nice room ....Staff very helpful

Friends_and_family Friends

2/10

Poor

21 Dec 2025

Asif

All the bed clothing is cheap.shower was blocked so unhygienic way to take shower .reception is not 24 hours so could not report to any one 6.30 in morning about the issue as getting late for airport.did report later but instead of getting an apology and refund owner refuse to apologies and apparently we should report the issue to non existent reception staff and should check the plumbing in the night before talking the room .it was only 12 pounds cheaper then travel lodge which is far better option and same distance from airport and 24 hour reception.so will not recommend.also rooms are very very small

8/10

Excellent

18 Dec 2025

Allan

Check in was very easy after 9pm. The room was decent size and this is ideal for being close to Gatwick.

Partner

10/10

Exceptional

15 Dec 2025

Andrew

Good stay, walked from LGW to the lodge, then back in the morning (personally wouldn’t recommend most doing this I just like walking). Bed was comfy, lodge was very close to several places to eat.

Leisure Self

10/10

Exceptional

14 Dec 2025

Pamela

Great location, clean and quiet room, easy check in and out. Perfect stay for a few hours sleep before an early flight

Self

10/10

Exceptional

13 Dec 2025

Kirsten

Nice and clean, plenty of pillows. Short walk into town. Been coming here to this area a few time and used other guest houses. We will just use this one from now on it is far the best..

Leisure Partner

10/10

Exceptional

09 Dec 2025

Erick

Compared to the price, it is fire.

8/10

Excellent

08 Dec 2025

Rebecca

Staff member was friendly and explained everything clearly. He helped me with my luggage which was nice as the stairs are quite steep and narrow. Room was good but bathroom was tiny, I thought I had booked shared bathroom but had my own but there was no room to manoeuvre. I had a shower and the water pressure was good but the walls were wet from humidity as extraction was a bit weak. The toilet was very close to the wall so was uncomfortable and you got a cold wet leg. Heating in room was good and you could turn it up or down as needed, but the bathroom was cold. Very close to restaurants and public transportation.

Self

8/10

Excellent

07 Dec 2025

angel joaquin

Breakfast was as advertised, continental one. The room was quiet and tidy. The staff was kind. For the services required, it was pretty good. I rested well and prepared for the following day. I recommend the place. If you travel from or to Gatwick apparently there is a bus nearby that goes from to the airport, or by taxi.

10/10

Exceptional

06 Dec 2025

Lee

Great host. Clean and spacious room. Wish there was something to hang clothes/jackets. Quiet and safe neighborhood, could get really dark if walking at night. Walkable to pubs/ restaurants and grocery stores. Convenient bus stop direct to airport. Highly recommend Gainsborough Lodge.

Partner

4/10

Poor

28 Nov 2025

Melissa

The room was freezing when I got in despite answering your numerous emails about my arrival time. The room should have been warm. Then I thought I had figured it out and turned it on but while I was sleeping it was cold and I woke up shivering. I shouldn’t have to go to the front desk to ask how to put heat on! Since no one is even at the front desk unless I ring for them, it is quite a hassle for a tired guest. Leave instructions for the heat or better yet just put the heat on yourselves!

8/10

Excellent

22 Nov 2025

Keith

Was very clean and comfortable, in the main, nice host and ideally located. Tv wasnt working though and the room was a bit stuffy throughout the night. Would happily stay again though.

Friends_and_family Friends

6/10

Pleasant

20 Nov 2025

Ian

Room had clearly been suffering leaking especially around the outside door

Leisure Family

8/10

Excellent

20 Nov 2025

Darren

Been many times and is exactly what it needs to be easy to access, clean and tidy age the right price

Partner

10/10

Exceptional

09 Nov 2025

Dale

Comfort and comfortable bed

Self

6/10

Pleasant

26 Oct 2025

Richard

It was good value for money; staying one night before an early flight. The shower head needed some TLC in Viakal but it was ok.

10/10

Exceptional

26 Oct 2025

Karen

Great location for Gatwick airport and the room was very comfortable. Tea and coffee were also provided.

Leisure Self

6/10

Pleasant

24 Oct 2025

Sue

Ideal location for Gatwick airport. Easy access after hours. Quiet area. Room suitable for one night stay. Could do with updating - toilet brush holder and towel rail rusty. Shower was low pressure and close to the wall so had to stand right at the taps and lean in to get wet, temperature was good tho. Despite this, would stay again for location and price.

Partner

10/10

Exceptional

24 Oct 2025

Rebecca

A really quiet place in a suburb close to the airport. Bus stop very near. The room decor was beautiful, very modern. Comfortable bed, lovely bathroom with great shower. Great communication. Would stay here again.

Partner

10/10

Exceptional

23 Oct 2025

Oliver

My stay was great - the staff were very friendly and accommodating. Really convenient if you are planning on either going to Gatwick or returning from, with bus routes and taxis available nearby. Would stay again, thank you.

Leisure Self

2/10

Poor

22 Oct 2025

Michaela

Terrible nights sleep, could
Hear everyone in the building all night. Needs updating. Never went back for our return journey

Partner

10/10

Exceptional

22 Oct 2025

Alan

Overnight stay for early flight from Gatwick. Very convenient, booked parking, just needed a twin bedded room. Very satisfied with room for outflight, so booked for late return. Simple to get in after normal hours. Didn't need food just the room. More than adequate and the price was way below the national chains

Friends_and_family Family

8/10

Excellent

17 Oct 2025

Michael

Cheapest nearby hotel that is walkable (20mins) to Gatwick South Terminal - recommended for those on a tight budget. There is a footpath from South Terminal all the way to this hotel but it takes some navigating around car parks and train lines :)

Leisure Self

8/10

Excellent

14 Oct 2025

SUZANNE

Nice

2/10

Poor

14 Oct 2025

Kenneth

Found pubic hair in bed

6/10

Pleasant

13 Oct 2025

Michel

Waiting for airport

Partner

2/10

Poor

12 Oct 2025

Luz

The property needs maintenance, you don’t t feel welcomed in this hotel, lack of attention to detail, requested the hairdryer and breakfast for the next day and they weee not provided, we had to ask for it again the following day. A couple talked ALL NIGHT UNTIL 4:30 am, they weee not even in the room besides us but we could hear as they talked VERY LOUD. As there wasn’t any reception we couldn’t complaint.

Leisure Partner

8/10

Excellent

10 Oct 2025

Denyse

Room was clean & tide, the only gripe I have is the matress was to hard.

Leisure Partner

10/10

Exceptional

10 Oct 2025

Andreas

Perfect

Partner

10/10

Exceptional

10 Oct 2025

J W

All good

Partner

10/10

Exceptional

10 Oct 2025

Timothy

Good information upon arrival. Very comfortable bed. Nice bathroom with deep tub. Good restaurants near buy. Taxi to and from Gatwick Airport 19 GBP

Leisure Partner

8/10

Excellent

09 Oct 2025

anthony

Good accommodation for a very reasonable price. Excellent position for local frequent buses to Gatwick airport and access to town facilities . Pubs, shops and restaurants a short walk away.

Self

10/10

Exceptional

09 Oct 2025

Ilena

The manager went above and beyond to help me with lost luggage. I am very impressed by the service

Leisure Friends

10/10

Exceptional

09 Oct 2025

Derrick

Such a wonderful experience at the lodge. Warm welcome at check in. Very accommodating giving us our choice of rooms to a quiet local facing the rear garden. So quiet and peaceful. Lovely town Horley, supper at the Forrester pub, outstanding English fare and atmosphere. 5 min walk from the Horley train station then 3 min to LGW for our flight.

Leisure Family

8/10

Excellent

05 Oct 2025

Daniela

Could do better with the cleanliness of the rooms.

Leisure

10/10

Exceptional

04 Oct 2025

Michelle

Clean room

Partner

8/10

Excellent

01 Oct 2025

Fiona

The room was clean. It was walkable from the train station. No issues, clean, affordable and walkable to train station.

8/10

Excellent

30 Sep 2025

Doreen

A good night’s stay close to Gatwick for early morning departure. Used their recommended taxi service cars who came promptly in the morning. Clean bedroom and bathroom. Comfortable bed. Thank you.

Leisure Family

10/10

Exceptional

29 Sep 2025

John

Stayed before and was very good. This time would rate as excellent. Arrived early by train but we were greeted in a friendly manner. We left our luggage safely while we went for lunch with our room key, although we were told our room would be ready in 10 minutes. The room was recently refurbished and was very clean with a king size comfy bed and good shower. We had a problem with the lock on our suitcase and Krunal was brilliant in solving our problem. Would not hesitate to stay again in future. Although, they don't do meals, you can eat takeaways etc in the dining areas.

Partner

8/10

Excellent

29 Sep 2025

Martin

Clean, tidy and good value. A good nights sleep and really easy for Gatwick. Would stay again.
Tip for the owner, the bathroom smelled musty but was very clean.

6/10

Pleasant

28 Sep 2025

Roger

This is perfectly adequate place to stay for the one night, but not beyond that, really. It's about a 30-45 minute walk into Gatwick from there and, even though it is only 1 mile from the airport i want disturbed by the noise of planes etc, it was just the other guests who came in at about 12.45 and decided to have a loud discussion in the dining room, which was next to my bedroom

Leisure Self

10/10

Exceptional

27 Sep 2025

Chantelle

Better than I expected and the staff are lovely.id definitely stay here again when travelling and such a good price!! We checked out late and the staff were fine and very friendly.Thankyou for a lovely stay before our flight!

6/10

Pleasant

23 Sep 2025

Karen

Spartan rooms, not very comfortable bed, nobody around in the morning at check out, no breakfast service. Ok for one night.

Leisure Family

4/10

Poor

22 Sep 2025

Jessica

The staff was friendly but we didn’t enjoy our stay. The bed was rock hard

6/10

Pleasant

15 Sep 2025

Emma

I arrived really late, but luckily they have an option to manage that. But unfortunately the room had a really bad musty/cheesey feet smell. I also left before reception opened so I was not able to discuss it with anyone. My room was top of the stairs second door on the left. Besides that it was clean.

Self

10/10

Exceptional

14 Sep 2025

Sarah

Great hotel and decent sleep considering how close to Gatwick airport, ideal location.

Friends_and_family Friends

10/10

Exceptional

09 Sep 2025

Gordon

Excellent time

We used this for one night between Devon and flight to Prague. Brilliant. So clean, tidy and efficient. Everything we needed. Close to town centre for walk, beer or food. So close to brilliant bus service to Gatwick. Just right👍

Partner

10/10

Exceptional

06 Sep 2025

Nigel

May not be the most modern and trendy of places but it is conveniently located, clean and has all the facilities you could want for a short stay.

Leisure Self

8/10

Excellent

05 Sep 2025

Debasmita

Nice staff. Lounge area to work. Close to airport.

8/10

Excellent

03 Sep 2025

Linda

Badic lodging house. Would be better if facilities were available to cook and wash snd fry dishes

8/10

Excellent

02 Sep 2025

Robin

Handy for the airport. On site parking, though you need to pay extra for this. Room has a handy wall mounted fan. Shops and restaurants close by. Pretty reasonable price. Comfortable bed.

Leisure Partner

8/10

Excellent

02 Sep 2025

Carolyn

Ideal location

Very handy for the airport. Bus stop nearby + train 9 minute walk

Partner

2/10

Poor

26 Aug 2025

Tunde

Outdated

Very much outdated house, creaking floors, stairs and doors, being alone I felt like in a horror movie at first. At least I saw other ladies being by themselves too, that gave me a little bit of comfort. But I heard every single move, people going up or down the stairs, movement in other rooms, people getting up and leaving at 4 am, I did not sleep much. Towels were not provided so I had to get creative lol. Just wanted to spend the night close to the airport before I flew out the next day but I do not recommend.

Self

6/10

Pleasant

23 Aug 2025

Ihab

It was fine for 1 night to catch an early flight out of Gatwick.

Partner

2/10

Poor

19 Aug 2025

Am

The check in good but hotel old not too much

8/10

Excellent

19 Aug 2025

Katie

2 night stay

Hotel is just 5 min drive from Gatwick which was great. Room quite small but fine for just me for a couple of nights stay. Furnishings a bit out dated but clean enough. Bed was comfy.
£5 fee to park per day which is reasonable. Would use again

Self

8/10

Excellent

19 Aug 2025

ross

Overall a vety good experience. Room was great. Biggest negative was no hot water second morning. Breakfast was very limited but adequate. Would recommend for convenience to airport.

10/10

Exceptional

17 Aug 2025

Joel

Good stay

8/10

Excellent

17 Aug 2025

Anne

Convenient for a night before an early morning airport. Very simple but gets the job done.

10/10

Exceptional

14 Aug 2025

Tina

Great place

Highly recommend. Very clean. Bed very comfortable and good location, 10 mins from Gatwick airport, 5 mins walk to town and 10 mins walk to great pub, Ye Olde Six Bells.

Partner

8/10

Excellent

11 Aug 2025

gladys

Convenient

Business Family

10/10

Exceptional

09 Aug 2025

Lucia

Very clean and great hosting it was very convenient and efficient

Leisure Self

6/10

Pleasant

06 Aug 2025

Linda

No one to greet on arrival. Long wait. No breakfast this morning and again no one to ask. Shower lukewarm not hot

Leisure

6/10

Pleasant

02 Aug 2025

Mr M F

Cheap hotel you get what you pay for.

Disorganised person on reception. Gave us wrong keys sent us to wrong room. Forgot to take car registration. Room carpet smelt. Very noisy fan In Bathroom. Thick dust on skirting. Only plus was the bed was comfortable.

Friends_and_family Friends

10/10

Exceptional

26 Jul 2025

Gill

Perfect for late flight into Gatwick

I just needed somewhere comfortable to stay for one night- no frills.. safe, clean and peaceful.

Self

8/10

Excellent

24 Jul 2025

Rebecca

Comfortable night near Airport

Only stayed one night as on an early flight from Gatwick next day. Really good for transport links, arrived by and departed by bus to Gatwick, stop only 30 seconds away from the hotel. Walked into town, a wide selection of food outlets nearby. There seems to be a breakfast room downstairs, but the guy who checked me in didn’t mention anything about breakfast, possibly as I was leaving early. I was in a single room and it didn’t have space for a bedside table, so had to charge my phone at the foot of the bed, no big problem with that, but it was hot and could’ve done with something to put my water bottle on. The room had a fan so temperature wise it was ok, but a little noisy but noise from the road or other rooms was not noticeable.

Self

10/10

Exceptional

21 Jul 2025

DA

Good clean hotel. Did the job. Close to the airport

Friends_and_family Family

6/10

Pleasant

20 Jul 2025

Nicole

Flooring of dining area needs to be redone it was very uneaven flooring. My foot was sinking in some areas. Dining area not inviting. Somewhat gloomy.

Room had no wardrobe space.

Room however was clean. Bathroom was nicely upgraded.

Easy access to buses.

Leisure Friends

6/10

Pleasant

17 Jul 2025

Dawn

There was a leak in the bathroom, bed was under window and drapes keep hitting our faces. Additional or better fan required to deal with hot season.

Leisure Partner