Name: High Trees Gatwick Guest House
Address: Oldfield Rd, Horley, GB

8/10

Excellent

24 Jul 2026

Douglas

You get what you pay for. For the price we paid, the guest house served its purpose. The room was fine, but the best bit was proximity to airport- we could easily jump on a bus and be there within 20 minutes.

4/10

Poor

19 Jul 2026

Kirk

No A/C which was my own fault. Thought I had checked it off. Place was old and not kept up. You could manage a night there. Close to the Aiport

Friends

2/10

Poor

29 Jun 2026

Fanny

I was flying from Canada. As soon as I've landed in Gatwick, they called me to cancel my reservation stating they overbooked. I had to sleep on the floor at the airport with my 15 years old daughter as all the other hotels were fully booked. If I go back to Gatwick, I won't reserve with them. Bad experience.
On another note, Expedia were there to help me. They've been in touch, contacted other hotels. They did everything possible to help me.

Family_with_children

2/10

Poor

28 Jun 2026

Berglind

The most uncomfortable place I have slept in. The beds are terrible. There is no air con. Dirty carpets and a tiny bathroom that I tried not to use. Im not surprised this place had bed bugs. The man in the reception was nice and helpful

Friends_and_family Family

8/10

Excellent

26 Jun 2026

Clare

Modern clean basic room as expected. Good attention to little details, though I had to ask for soap and toilet paper, something the cleaner should have caught, as well as dust under the bed. Staff helpful to fix this. Location easy for airport. I used the bus which stopped very close by. But not far if used taxi.

Self

4/10

Poor

26 Jun 2026

Mark

Poorly maintained. Kept awake until 1am with people talking loudly outside with an “interesting” smell of Tobacco.. not good when you’re up at 3am for a plane

Family

4/10

Poor

23 Jun 2026

Carole

The bed seemed clean, under the bed was dirty. The tv worked. Tea and coffee making facilities but a bottle of tap water was all there was on offer. We did ask if there was a bar or somewhere we could get a drink but no. Had to use the toilet from the side for fear of going through the floor. Overall, if you just want somewhere to sleep it’s affordable and basic

Partner

8/10

Excellent

13 Jun 2026

Matthew

Room was clean, comfortable and had all the basics needed. The ensuite shower room was clean and everything worked as it should. Reception staff were friendly and helpful. Location was excellent for easy access to Gatwick, only a five minute bus journey to the North Terminal. There is a good pub, less than ten minutes walk away and a petrol station/convenience store nearby. The price was also very good for a late booking. The only negative was some noise from the room next door as the walls are quite thin. Overall a good choice for a budget stay near to Gatwick.

Partner

2/10

Poor

09 Jun 2026

Phil

Will never stay here again to expensive for what it is horrible hotel,

Self

10/10

Exceptional

30 May 2026

Theresa

Room, beds, towels, kettle, linens were all great. Might want to clean the bathroom fan, was very plugged with dust. Backyard needed some mowing and trimming, but we did find a patio set to sit and have morning coffee. Very close to the airport! Lovely neighborhood!

Friends

2/10

Poor

24 May 2026

Peter

Just awful. Small dirty room with paper thin walls. No amenities.

Partner

2/10

Poor

23 May 2026

Natasha

First we made a book by error by accidentally typing in the wrong date. So change the date we just had to pay the full room amount again. We asked them to refund the cancellation price because it was just a date error that we corrected immediately. They just did not respond and did not refund. Then we showed up and the room was right across the hall from the front desk, so I’m sure the employee there could just hear every word we were saying through the paper thin walls. The room was NOTHING like the picture. It was run down and awful. The bathroom looked like one a serial killer has in a trailer in the yard to clean up after slaying his victims. We didn’t even stay. We were there for about 1 hour before we decided sleeping on the floor of the airport was better and then left. We tried to get a refund, as well as a refund for another booking we had in the future. Neither were refunded, Expedia wouldn’t help. All that to say… avoid this place like the plague I probably got from being there.

Family_with_children

6/10

Pleasant

17 May 2026

Samantha

Very basic hotel, did the job. Bathroom was awful-
Mouldy and generally not nice. However, the hotel served its purpose for my flight.

Friends

8/10

Excellent

16 May 2026

Matthew

Quite area

10/10

Exceptional

12 May 2026

Mark

T

6/10

Pleasant

07 May 2026

Amanda

Small but adequate for one night.

Partner

4/10

Poor

06 May 2026

Sarah

The guest house just needs some attention to details. The blind didn't shut properly. The heating was on and there was no way of turning it off. The lamp trailed across the wall so it was a hazard. It was just for one night and the bed was comfortable and I used the tea making facilities so it did the job but wouldn't return.

Friends

10/10

Exceptional

30 Apr 2026

Amy

Great location rooms comfortable and clean

4/10

Poor

30 Apr 2026

Karen Ann

I have stayed at this property on two occasions due to its convenient transport links to Gatwick Airport. While my second stay initially met expectations, I was extremely concerned to discover a large bed bug on the bed as I was preparing to check out. The insect appeared to have recently fed, which explains the persistent itching I experienced throughout the night. This raises serious hygiene and health concerns, and I would appreciate your prompt attention to this matter.

Self

8/10

Excellent

18 Apr 2026

margaret

Basic but clean and did the job for 1 night. Good access to local restaurants. No hand towels in the private bathroom, however ones for showering were provided, frdge located in the room was quite noisy .
Very well located for catching bus to and from Gatwick, (couple of minutes walk) which runs 24 hours, making it really convenient for very early morning flight.

Friends_and_family Family

2/10

Poor

26 Mar 2026

Linda

Property was not up to what was displayed and staff was rude. We had to check out because of the smell in our non smoking room that felt like smoking room,causing an asthma attack on my aunt.we booked 6 days, spent a night and They refused to refund. They were only interested in the money not your safety. They did not leave to expectation. Book at your own risk!!

Family

6/10

Pleasant

16 Mar 2026

MARIA KATRINA

I like how close the location is but I think there were bed bugs as my skin is red, itchy and is starting to have a rash.

Family

4/10

Poor

02 Feb 2026

steven

The room was very basic and the place smelled of Curry. We were put on the ground floor as we had a number of large bags, but when we tried to open the windows we had smoke and noise with people smoking and being noisy outside. As other guests have said the guesthouse is not on the airport bus route, so you need to get a taxi to and from the airport, which as we are so close I thought would have been fairly cheep, but it turned out to be £20 each way, so as the room cost £76 pound this brought the cost of our stay to £116, I would definitely pay the extra and stay in one of the hotels cost into the terminal in future.

Friends_and_family Family

2/10

Poor

22 Jan 2026

Maeska

Not a perfect place to stay.

10/10

Exceptional

08 Jan 2026

Vanessa

Clean room, friendly staff, modern bathroom, easy to find, good value for money

Self

8/10

Excellent

02 Jan 2026

Vijaykrishnan

Location to Gatwick airport.

Friends_and_family Family

8/10

Excellent

27 Dec 2025

Hilary

Staff were kind and helpful. The room was quite small but clean and simple. There was a fridge and kettle, and they provided tea and coffee in the room. It was nice and quiet.

Leisure Partner

8/10

Excellent

22 Dec 2025

Helen

Prior to our stay, Contact with Hotel was positive and quickly responded too.
Check in was quick and room was ready upon arrival.
Although the room was small it was adequate for a short nights stay before a very early flight. It was approx 8 mins drive to Gatwick long stay car park.

Partner

8/10

Excellent

21 Dec 2025

Kulvinder

As a stopover before catching an early flight to Gatwick, it was perfect

Partner

6/10

Pleasant

19 Dec 2025

Johann

Check in staff were friendly, room was basic but felt a little run down, although to an acceptable standard. Main issue was the bed, very worn and sunken mattress with a soft mattress topper.
Mattress needs to be replaced.

Partner

8/10

Excellent

16 Dec 2025

Monono

Easily accessible, needs comfort is good. Staff good

Leisure Family

6/10

Pleasant

16 Dec 2025

Julie

Courteous staff having arrived early hours. Room basic but clean which is all you need for a stopover from/to Gatwick. Would have been useful for a hairdryer & spoon for tea/coffee. Biscuits nice gesture. I would stay here again 🙂

8/10

Excellent

15 Dec 2025

Ader

Friendly staff

10/10

Exceptional

14 Dec 2025

Tracey

Quiet, clean room with parking - handy for overnight stay prior to early travel from Gatwick. Would use again and would recommend.

6/10

Pleasant

30 Nov 2025

Claire

Staff very un present, asked for extra pillows and was told they dont supply extra pillows. Strong smell of food in property. Very average stay and place very dated. Fairly clean though

Leisure Family_with_children

6/10

Pleasant

21 Nov 2025

Jaspreet

Everything is good!! Thank you

Partner

10/10

Exceptional

30 Jun 2025

Jolyon

Hassel free checkin and checkout, close to the airport. The only thing I would say is a transfer service to the airport would be advantageous

Leisure Self

8/10

Excellent

28 May 2025

Natalie

Good, clean and good location to gatwickairport.

Leisure Partner

8/10

Excellent

20 May 2025

Nikolas

Room great but the door had no way of shutting out light!
So at 630 I was woken up by daylight!!
Asked for iron and board but told no board available!

Leisure Self

6/10

Pleasant

18 May 2025

ant

Terrible

There was no toilet roll i needed the toilet bad

Partner

4/10

Poor

07 May 2025

Julie

The room I got was not what was advertised to me when I originally booked it. I booked a single room for my last night before flying out the next morning and I did not expect the door of my room to open right to the parking lot/outside. As as a single woman this did not make me feel entirely safe. And the door did not have a dead bolt. Additionally, the cleanliness of the room was also poor. It seems like the did do a spot clean and light vacuum and the bedsheets were clean but there was mould around the door frame and the bathroom. Also, if you are coming here from the airport, the airport bus must be requested to take you to the Guest Houses. I did not know that and ended up having to pay an absurd uber price to get me here late at night.

Leisure Self

6/10

Pleasant

17 Apr 2025

Roman

Our short stay 7h.

In our short stay 7h. Did not have to much to discover. Good signage to easy locate The property.
Friendly staff.
Cleanliness could be improved. Shower not used for while. Tea cups dirty.
Noisy toilet some flushing system burking after flush.

Business

10/10

Exceptional

24 Mar 2025

Danny

It was great for what we need - close to Gatwick- clean - comfortable beds - affordable!

4/10

Poor

12 Mar 2025

Abigail

Undated shower/ bathroom
Tv didn’t work
Lighting didn’t work either
Was convenient for flight the next morning close to Gatwick

Leisure Family_with_children

8/10

Excellent

07 Mar 2025

Verified traveler

Convenient to the airport for early flights, a bit noisy, floors upstairs not sound proof and can hear other guests walking/talking

Business

8/10

Excellent

01 Mar 2025

Matthew

Good for the price.

Partner

10/10

Exceptional

01 Mar 2025

Arlene

Early Morning Flight

Just stayed for one night in prep for a very early Gatwick flight. Very comfortable room and facilitied and very close to the airport.

Partner

8/10

Excellent

18 Feb 2025

David

Nice room, neat and well equipped. A bedside lamp would be nice. Also, the site says parking is £8 but the charge is £10. But good for an early Gatwick flight.

2/10

Poor

16 Feb 2025

kim

. Dirt under bed. Cobwebs on ceiling. Light bulbs not working. Rude unwelcoming staff.

8/10

Excellent

12 Jan 2025

Joanne

Great stop over

Perfect for a night for us before Gatwick travel. Could hear a bit of noise from beliw, but nothing from other rooms. Had all we needed.

Friends_and_family Family