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Sandman Signature London Gatwick

London · United Kingdom

Tinsley Lane South, Three Bridges, 18-23View location

8.8/10Excellent1,035 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.8/108.8
Condition8.6/108.6
Amenities8.6/108.6
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  • Business hotels
  • Hotels with charm
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sandman Signature London Gatwick

Situated just 4 miles from London Gatwick Airport, Sandman Signature London Gatwick Hotel is also just 30 minutes from central London via the Gatwick Express train. With free Wi-Fi throughout, the Sandman Signature offers a discounted fixed price taxi service to both airport terminals for guests, when booked at reception.

Each of the 151 bedrooms at the hotel near Gatwick airport has air conditioning, an en-suite bathroom, microwave and fridge on request. Additional benefits include a flat-screen LCD TV featuring Freeview channels. The hotel has parking available at an overnight charge.

There is a choice of 12 meeting rooms, the largest of which has a capacity of 200. Guests can also make use of a 24-hour front desk. Contemporary, modern food is served in the stylish Brasserie Restaurant and in the relaxed Club Bar.

There is also an on-site gym, a pool and a steam room. Crawley is a 5-minute drive from the Sandman Signature. The seaside town of Brighton is 25 miles away and features beaches, shops and a Sea Life aquarium.

Read more about this hotelShow less

With a stay at Sandman Signature London Gatwick Hotel in Crawley (Three Bridges), you'll be a 3-minute drive from Hawth Theatre and 6 minutes from Tulley's Farm. This hotel is 3 mi (4.8 km) from Tilgate Park and 7.3 mi (11.7 km) from Wakehurst Place.

Make yourself at home in one of the 151 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Pets allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Pool access available from 7:00 AM to 9:00 PM.
    • Up to 2 children 15 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 20.00 for adults and GBP 7.50 for children
    • Uncovered self parking fee: GBP 12 per day
    • Pet fee: GBP 15 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    Portuguese

    English

    Latvian

    Italian

    French

    Spanish

Nearby attractions

Manor Royal Business Park 0.1 km / 0.1 mi
Crawley Town Hall 1.8 km / 1.1 mi
Cineworld Crawley 1.9 km / 1.2 mi
County Mall Shopping Centre 2 km / 1.2 mi
Crawley Museum 2.1 km / 1.3 mi
St. John the Baptist Church 2.3 km / 1.4 mi
Hawth Theatre 2.4 km / 1.5 mi
Worth St. Nicholas' Church 3.1 km / 2 mi
High Weald 3.6 km / 2.2 mi
Tilgate Park 3.8 km / 2.4 mi
Acorns Health & Leisure 4 km / 2.5 mi
Broadfield Stadium 4.1 km / 2.5 mi
K2 Crawley Leisure Center 4.5 km / 2.8 mi
Ifield Golf Club 5.3 km / 3.3 mi
Tulley's Farm 5.5 km / 3.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2006
  • Number of floors (main building): 7
  • Twin rooms: 22
  • Double rooms: 98
  • Triple rooms: 17
  • Family rooms: 10
  • Accessible rooms: 4
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
Show 57 more facilities & services
  • Visa Electrón
  • City centre
  • Airport
  • Small pets allowed (under 5 kg)Extra charge
  • Small pets allowed (under 5 kg) not available in all roomsExtra charge
  • Large pets allowed (over 5 kg) not available in all roomsExtra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Transfer serviceExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Cloakroom
  • Lift access
  • Terrace
  • Gym
  • Luggage room
  • Clothes dryer
  • Towels and bed linen
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Projector
  • Conference hostess
  • Photocopier
  • Business centre
  • Indoor freshwater pool
  • Indoor heated pool: 1
  • Sauna
  • Steam bath
  • Green Key (FEE)
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • Special dietary options
  • Snacks
  • LGTBIQ friendly
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

GB

English Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sandman Signature London Gatwick

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sandman Signature London Gatwick

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sandman Signature London Gatwick

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sandman Signature London Gatwick

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO DOUBLE BEDSTWIN • TWO DOUBLE BEDSTWN.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sandman Signature London Gatwick

    TWIN TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sandman Signature London Gatwick

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sandman Signature London Gatwick

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sandman Signature London Gatwick

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sandman Signature London Gatwick

    TRIPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sandman Signature London Gatwick

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sandman Signature London Gatwick

    FAMILY ROOM KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDSQUA.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sandman Signature London Gatwick

    QUADRUPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sandman Signature London Gatwick

8.8
Excellent
1,035 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.6 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
30 Jul 2026
Louise
Great hotel with good food and a pool for the kids
10/10
Exceptional
28 Jul 2026
Ranjanjeet
Everything was good
10/10
Exceptional
17 Jul 2026
Shirley
Did not stay for bfast
Hotel teasonably priced but
£30 each way in a taxi from the airport
Staff very helpful
8/10
Excellent
14 Jul 2026
Alan
Reception staff was quite brusque and not at all friendly. Bar staff were excellent. Bar food menu is quite limited and I believe it's the same menu in the dining room (hearsay).

To be fair it was just a place to sleep for 5 hours and I didn't see or experience any of the amenities.
Self
10/10
Exceptional
13 Jul 2026
Claire
Amazing stop over hotel next to Gatwick, immaculate and the staff can't do enough for you. We ate in the restuarant and it was excellent along with the service. We loved it so much we are booking the same hotel for our next holiday leaving from Gatwick
Partner
6/10
Pleasant
12 Jul 2026
Vidash
.
Family_with_children
8/10
Excellent
09 Jul 2026
Valerie
The hotel was comfortable and the staff were great, but I was a little disappointed in the cleanliness of the bathroom, the lack of gluten free foods at the restaurant, and no towels at the pool.

Cabs to the airport were as high as £30 each way so travellers should factor that in to their travel plans.
Friends_and_family Family
10/10
Exceptional
09 Jul 2026
Paul
One night stay before flying out was perfect. Great hotel with a pool and steam room . Recommended!
Self
10/10
Exceptional
05 Jul 2026
Kristin
Nice pool. Lovely place to stay before a flight
Partner
4/10
Poor
05 Jul 2026
Ryan
Sat at restaurant, walked out after no service. Couldn't understand the receptionist
Partner
6/10
Pleasant
03 Jul 2026
TRACY
Parking was great, on site
Self
6/10
Pleasant
02 Jul 2026
Sonya
Convenient location to the airport, nice staff but rooms were dirty
Partner
8/10
Excellent
30 Jun 2026
Dave
Great location bit expensive for food and drink and car park
10/10
Exceptional
29 Jun 2026
Jessica
Stayed before. Happy with everything. Very nice staff at reception!
Friends_and_family Friends
10/10
Exceptional
28 Jun 2026
Julian
All staff very friendly and helpful. Bathroom door handle fell off, and was fixed quickly. Bed was comfortable and cotbed all ready. Cannot comment on food/drink. We did not eat at the hotel.
Friends_and_family Family
8/10
Excellent
28 Jun 2026
C M
The hotel is in a convenient position for our needs to be met.
The room was a good size and the air conditioning was very welcome as the temperature outside was high.
The pool is great to visit but it would be helpful to have robes to go to it in.
For breakfast we opted for an omelette which was delicious. We ate in the evening, food was nicely presented.
Staff throughout the hotel are very professional, kind and helpful.

The car park looks a bit neglected. We were charged for overnight parking.
Partner
10/10
Exceptional
28 Jun 2026
Randy
Great room size!
6/10
Pleasant
27 Jun 2026
denene
Front desk staff were very helpful. Rooms could use some updating and the air conditioning was not working well.
Family
8/10
Excellent
27 Jun 2026
JOANNA
Nice hotel very welcoming
Partner
8/10
Excellent
22 Jun 2026
Graeme
This hotel serves our purpose when we fly from Gatwick - it's only 10 minutes away - so if we have an early flight it works well.
Friends_and_family Family
10/10
Exceptional
21 Jun 2026
Gwen
The room was clean. Hotel was dated and it definitely has some wear and
10/10
Exceptional
21 Jun 2026
Judith
Friendly helpful staff.
Lovely clean rooms and comfortable bed.
10 mins from Gatwick airport in the car
but we went to Hicksted which was 20 mins away
Partner
8/10
Excellent
19 Jun 2026
yana
Overall a pleasant experience.
The best part were the staff .especially in the dining room.There was a little longer than normal wait time for food.However we were constantly updated and when delivered the food was great.
Kudos to kitchen staff under pressure!
Friends
6/10
Pleasant
19 Jun 2026
Deborah
Hotel was ok. Heavy carpets throughout the hotel that made pulling suitcases difficult. Breakfast was ok as well. Value was good
Partner
10/10
Exceptional
19 Jun 2026
Martin
Have stayed here numerous times rooms are clean easy check in
Wonderful breakfast
Partner
10/10
Exceptional
18 Jun 2026
jadon
Stay was comfortable and staff was great!
10/10
Exceptional
14 Jun 2026
Andrew
Great for a night before flight.
Partner
8/10
Excellent
14 Jun 2026
DAVID
Check in and out superb, very helpful staff members.
At 948pm I do not need to be told the time, and that I have 8 minutes to order food, and the kitchen will be so mad now anyway because of how late it is. I do not need to be treated like in a 10 year old, with sour faced staff because im ordering food. Last orders 10pm, so its irrelevant to me that it was 948pm. Dinner was fine.

I was left with empty plates in front of me until 11pm when I was then asked to leave the bar.
No dessert/coffee offering. I was ignored once I had received dinner. Not professional at all, no one in charge, no one looking out for what the customer may require.

Shame really, the hotel itself was enjoyable and I would stay again - although I will not be eating there
Self
10/10
Exceptional
09 Jun 2026
Jeff
.
Self
10/10
Exceptional
08 Jun 2026
Effie
Breakfast was great and staff were very friendly and responsive to our requests.
Family
8/10
Excellent
07 Jun 2026
Adele
Helpful efficient staff. Location good. Breakfast very good
Friends_and_family Family
10/10
Exceptional
04 Jun 2026
Jade
Lovely spacious room and friendly welcome. Some bits are a bit tired, like doors, walls but to be honest it’s not a big deal and worth the money I paid for it. Lovely bathroom and decent amenities!
Self
10/10
Exceptional
02 Jun 2026
Peggy Susan
Staff were helpful and we enjoyed meals in the pub and the restaurant. Our room was comfortable.
Partner
10/10
Exceptional
01 Jun 2026
John
Very nice room
Self
8/10
Excellent
01 Jun 2026
Ian
Looks a bit dated from the outside but the key points are that the rooms are nice and clean and reasonable well fitted, perfectly good for a 1 night stay before catching a flight. We didn't have breakfast but we did use the bar and had some food which was good if not amazing. I would stay again if I needed somewhere the night before an early flight.
Family_with_children
10/10
Exceptional
31 May 2026
aimee
Nicely presented hotel with lovely staff - very convenient for Gatwick Airport.
Friends_and_family Family
6/10
Pleasant
30 May 2026
Seschant
The swim area was excellent, the service was excellent in the bar and restaurant areas. The rooms are very very outdated. The bathroom was not clean. We stayed for two nights and the first day we went out we returned to our room not being maid services we were told we had to request it and there is no one to clean our room now. This was not said to us on check in so we weren’t to know we had to request it. I spent about 30mins to clean the room for my family on the second night whilst my husband and son went swimming. I don’t think this was good enough. Breakfast was good and again service here good just shame about the outdated room and cleanliness
Family_with_children
10/10
Exceptional
29 May 2026
James
Brilliant stay whilst down in London for the weekend.
Partner
10/10
Exceptional
28 May 2026
Mrs Natalie shipley
Another relaxing comfortable stay
Friends_and_family Family
4/10
Poor
28 May 2026
Kirsty
When it’s hot and you use the air-conditioning (because the windows don’t open) the air-conditioning is extremely loud and comes on periodically (when the room is much hotter than the temperature you have set it at) every time it comes on or goes off, the change in noise level is so drastic that it wakes you up. In short, the aircon doesn’t keep the room at a consistent temperature.
Friends_and_family Family
10/10
Exceptional
27 May 2026
Andrew
Great location convenient to airport
Good facilities
High standard of room
Comfortable bed
Self
4/10
Poor
27 May 2026
Lisa
The entrance and downstairs of the hotel where amazing, very modern and the reception man was lovely however we went for a drink with plans for eating in the restaurant but a pint of coke with plenty of ice was £5 and i would question the glass size so we ended up eating outside of the hotel. When we went to our room, it seemed quite dated and not in fitting with the downstairs. There was a slight musty smell but the bed was comfy and we had a very early morning so didn’t mention this to reception.
Friends_and_family Friends
8/10
Excellent
27 May 2026
Mate
Clean and quiet rooms, although furniture and the tv a bit on the dated side. Hotel design and interior really impressive and the staff was great. Breakfast is rather simple of range and not cheap, the a-la-carte omelette was amazing though. Could be better on the food/cutlery replenishment, although we visited during bank holidays and we appreciate potentially short staffed environment. The pool is great, my girls loved it. Again, towel replenishment could have been better. The complimentary ice creams in the lobby were delightful!
Family_with_children
10/10
Exceptional
26 May 2026
Manu
Great condition hotel, staff were helpful and friendly. We had dinner in the SharkClub and we had a lovely meal served by Ellie M who did an amazing job.
Family_with_children
8/10
Excellent
25 May 2026
Chelsea
The hotel itself is very clean and very well kept, the rooms are a lovely design and level of spaciousness. However, our room we did find one chair to be rather dirty, the duvet to be far too thin so we were cold all night and the hot water to only be lukewarm so it wasn’t a pleasant showering experience.
Friends_and_family Family
8/10
Excellent
24 May 2026
P
Food and beverages were overly expensive.
Friends_and_family Family
10/10
Exceptional
24 May 2026
Peter
Vet clean and comfortable in a great location.
The breakfast had lots of choices and all cooked perfectly
Partner
8/10
Excellent
24 May 2026
Jamie Lee
The room was clean and staff were great.
Family
8/10
Excellent
23 May 2026
Max
Great easy spot to travel, family rooms easy to accommodate kids with adjoining room. Food on site is poor though.
Friends_and_family Family
2/10
Poor
22 May 2026
Shaelynn
Not happy with this hotel
8/10
Excellent
18 May 2026
David
Good location for Gatwick airport with easy parking. The IT was misbehaving at check-in so it took longer than liked but the staff were very apologetic. We had a meal in the restaurant in the evening which was good. However, the choice was limited. Similarly with breakfast.
Partner
10/10
Exceptional
18 May 2026
Leslie
Clean rooms, towels changed every day. Bottled water every day and coffee & espresso. Washer and dryer and detergent & softener supplied. Didn't like the individual sheet toilet paper so bought Rolls.
Partner
4/10
Poor
18 May 2026
stacey
This is not suitable for families with babies. The travel cot they put in our room was atrocious and dangerous. The ‘mattress’ was literally rock hard with a sheet thrown on top, not even a fitted sheet and it was dirty. When i called to get an explanation on this they said a fitted sheet was a health and safety hazard? But a loose sheet on a baby cot apparently isn’t? We had a nice travel cot with a fitted sheet in the Premier Inn, they seem to care more about baby comforts and safety. Clearly have no idea on a safe sleep environment for a baby, they offered no solution so we had to cosleep, also not safe.

The room was tired, dirty and kind of falling apart. The curtains had mould and the carpet outside the bathroom was damaged and lifting up. Nice restaurant on site and comfortable beds is the only positive.
Friends_and_family Family
10/10
Exceptional
17 May 2026
Ian
The entire stay was amazing - lovely hotel and great staff.
Partner
10/10
Exceptional
17 May 2026
Ian
Very good for a stop over for airport
Partner
8/10
Excellent
17 May 2026
Jo
Nice
Self
10/10
Exceptional
16 May 2026
Reuben
Very friendly and helpful hotel staff, room was excellent
Family
8/10
Excellent
13 May 2026
Ashish
Lovely hotel with good facilities and helpful staff. Would highly recommend!
Self
10/10
Exceptional
10 May 2026
Rebecca
Rooms are always clean. Staff are exceptionally friendly and helpful. Child friendly. Swimming pool is a great asset.
Family_with_children
10/10
Exceptional
09 May 2026
Lisa
Always use this hotel when flying out of Gatwick. Staff are always friendly, rooms clean, Bed comfy and a decent breakfast
Friends_and_family Family
8/10
Excellent
09 May 2026
Asad
tripple room was very good size
microwave was fantastic to have in room
clean room
good size bathroom
Self
8/10
Excellent
05 May 2026
glynis
Quiet location. Bar was big but full of TVs with football on all the time. Staff generally friendly. Good airport hotel. Nothing really in walking distance but hotel has everything you need
Self
10/10
Exceptional
01 May 2026
Bryony
Couple loss plug in room.
All staff were excellent
Not happy we had to pay extra to park
Friends_and_family Family
10/10
Exceptional
29 Apr 2026
Philip
Excellent property helpful friendly stafff,very good restaurant for evening food ..good bar,pool steam room and well appointed clean quiet rooms
Self
10/10
Exceptional
28 Apr 2026
Liz
Convenient location with Parking close to Gatwick airport. Spacious rooms and a lovely deep bath!
The pool was a nice bonus although the steam room wasn’t working.
The staff were helpful and polite.
4.5 miles from Gatwick and great value for money.
Friends
10/10
Exceptional
27 Apr 2026
Carla
Great room and pool was lovely. Helpful staff, will definitely stay again.
Business
10/10
Exceptional
26 Apr 2026
shirley
No time for breakfast but all was fab as usual
Partner
4/10
Poor
23 Apr 2026
Nancy
Firstly overpriced. Basic rooms Amhet price is for 3/4 star. Room no water to drink and staff were so u helpful. Everything was rushed like we were Sadinesehich of curse we understand we would only be booking to catch flight early hrs but surely good customer care is needed. Holiday Hiltons the way to go
Friends_and_family Family
6/10
Pleasant
19 Apr 2026
Matthew
Hotel is ok - staff were pleasant and helpful, but the rooms themselves were pretty poor. Size wise, they are great, but cleanliness not amazing, and the bed was incredibly uncomfortable. If premier inn can manage it, I'm a decent bed isn't much to ask considering it's the main part of the room.
Partner
10/10
Exceptional
17 Apr 2026
Anne
Very nice
Partner
10/10
Exceptional
16 Apr 2026
Michael
The room was modern, clean, spacious and well equipped. The staff were endlessly helpful, polite yet friendly and efficient in their tasks. The amenities and parking were just as described. Overall, excellent! The food in the restaurant / bar was exquisite and fairly priced although they could do with updating their allergens list as it was a little vague in places.
Family_with_children
4/10
Poor
16 Apr 2026
Julie
Our key concerns re the property:

- We may have missed it when we confirmed our booking, but when we arrived we found there was a GBP 12.00 parking charge. This seems very high given the cost of the room.
- The room was unbearably hot, and even after adjusting the thermostat it stayed hot all night.
- The room smelled like it had previously been a smoking room; it was very musty.
- Finally, we had dinner in the restaurant and it was appalling.
*My son ordered a pizza, and even though it was only 7ish pm, they had run out of pizzas.
*I ordered a steak; it was GBP32 on the menu, and came out cold and overcooked.
*My husband ordered a burger; the patty was the size of a beef slider, and was so overcooked he actually had to use a steak knife to cut it. Also on the burger was one slice of tomato, and one slice of lettuce. It was shocking for the price, particularly as it was almost inedible.

I will say the service in the restaurant was very friendly, but the food was terrible. The ibll for the steak, two burgers, two glasses of wine, and a non-alco' beer was GBP 99.00.
8/10
Excellent
15 Apr 2026
Claire
Reception and restaurant staff were lovely, my children really appreciated the Easter egg.
Friends_and_family Family
4/10
Poor
15 Apr 2026
Lorraine
Had not been informed of extra charges, when arranging earlier check in, and checked this prior to making booking ,direct with hotel and a few days before checking in.
Pool changing, had to get them to bring clean towels, as was overflowing with dirty wet ones, changing area was not clean.
At breakfast had to ask for fresh eggs, as the ones available had been sitting there a while.overall experience not enjoyable.
Family
10/10
Exceptional
14 Apr 2026
Tom
Warm welcome and very helpful staff
6/10
Pleasant
11 Apr 2026
Michelle
We have stayed at this Hotel a few times over the last couple of years, staff are always friendly and efficient. I usually ask for a room on an upper floor which have always been quiet, unfortunately we were given a room on the first floor close to the main road, but there was a constant noise in the room (a loud humming) which went on all night, making it difficult for us both to sleep! We were also told at check in that their parking charges have gone up, we were still charged £10 as we'd booked earlier, but not sure I'd stay again depending on how much it has increased by, as really parking for Hotel customers should be free in my opinion!
Partner
8/10
Excellent
08 Apr 2026
Claudio
Good hotel, nearby the airport. Highly recommended!
10/10
Exceptional
08 Apr 2026
James
Very happy
Friends_and_family Family
10/10
Exceptional
06 Apr 2026
Jacqueline
I was really impressed with the service from the staff and the environment was to a good condition. I would highly recommend this accommodation.
Business
10/10
Exceptional
05 Apr 2026
ivan asier
Staff were friendly, room was a nice size and clean, good airport hotel
Self
8/10
Excellent
31 Mar 2026
ulf
Great location for Gatwick flights. The hotel was very quiet (Saturday night in February) and lacked a bit of soul, but it met our needs.
Friends_and_family Family
8/10
Excellent
30 Mar 2026
Sarah
We checked out before breakfast
4/10
Poor
30 Mar 2026
Rachel
Rooms
10/10
Exceptional
29 Mar 2026
Jennifer
Very friendly and helpful staff - they even made quick arrangements to send a bag I’d forgotten to me at the airport, in a taxi. Room was clean and nice enough, and the bed setup was fabulous (we got the family room, with king size for my husband and me and single + trundle for the kids, which meant no fighting while they slept. Wish more hotel rooms had this setup!). Pool quite nice. Food was a bit meh (and dinner and drinks very American, which was a bit sad for our final meal in the UK before flying back to Canada the next day), but not bad - just very average. Overall a good experience/would recommend.
Family_with_children
10/10
Exceptional
28 Mar 2026
Dineshan
Very clean
10/10
Exceptional
26 Mar 2026
Joanne
Entrance had a warm welcoming, staff were friendly, bar and restaurant areas were lovely. Really lovely stay.
Friends_and_family Family
10/10
Exceptional
25 Mar 2026
Iqrar
Exceptional staff very welcoming, rooms were clean all around great experience
10/10
Exceptional
23 Mar 2026
Karin
Bedroom was clean and spacious. Front desk staff friendly, bar staff and evening meal was lovely and reasonably priced. Only complaint we had was at breakfast. There was a large group of girls all having their hair done in the dining area, brushing, putting hair up then spraying hair spray ready for a competition by the looks of it. Think dining room was not the place for this, would have hoped staff would have said something. But would definitely use this hotel again.
Partner
8/10
Excellent
22 Mar 2026
Christopher
A typical airport hotel, could make the wine list more appealing and food to look more homemade than a blatant frozen and heat up
Self
10/10
Exceptional
18 Mar 2026
robert
Overnight stay after 4 hour drive and before long haul flight. Rooms were large, clean and good facilities. The bar was pleasant and the restaurant very good. All of the staff were friendly and we had no issues with any aspects of the stay. We left before breakfast.
Friends_and_family Family
6/10
Pleasant
17 Mar 2026
Stephen
Ba
8/10
Excellent
16 Mar 2026
Kevin
Very easy to find and great location for where I needed to be that week. The food was OK, a limited menu but the difference in customer service in the restaurant between Sunday night and Monday night was night and day. Sunday night saw efficient service whereas Monday night saw mostly the same staff but lengthy waits for a menu, condiments, cutlery and ultimately the food itself. Monday was no busier than Sunday, but there was a single larger group of approx. 8 diners, which seemed to fox the Chef and impacted the wait on the rest of the food. The gym is small with poorly maintained, noisy treadmills and minimal weights, but on the whole, a good stay for my needs that week.
Self
8/10
Excellent
15 Mar 2026
Christina
Nice big room, great to have use of the pool, breakfast choices good, good stay for the price point
Partner
10/10
Exceptional
14 Mar 2026
Karen
The room was very spacious even though there were 2 x double beds. Lots of towels and toiletries. Staff were very helpful, and the breakfast was lovely with loads of choice.
Partner
8/10
Excellent
13 Mar 2026
DAVID
It was quiet and pleasant. The only thing is that there was only one lift working.
Friends_and_family Family
10/10
Exceptional
04 Mar 2026
Wendy
Great pool, small gym but efficient, onsite restaurant a bonus. Good breakfast.
8/10
Excellent
02 Mar 2026
James
A little isolated if you don't have a car.
Partner
8/10
Excellent
01 Mar 2026
Jenna
Hotel was only downside was mould on ceiling and damp patch a done of the drawers on the chest of drawers would not stay shut. Wouldn’t take much to sort
Friends_and_family Family
10/10
Exceptional
24 Feb 2026
Benjamin
Room was comfortable, clean and good facilities.
Partner
10/10
Exceptional
18 Feb 2026
Katherine
The rooms were clean, cozy and the staff very nice. Also the restaurant was good.
Friends_and_family Family

Location & surroundings

Sandman Signature London Gatwick
Tinsley Lane South, Three Bridges, 18-23, Crawley, United Kingdom

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Sandman Signature London Gatwick

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