Serenity Alpha Beach

Egypt , Hurghada
HURGHADA, 36 km Safaga Road, Makadi Bay
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50 reviews shown

8/10

Excellent

16 Feb 2026

Martin

Staff where great and entertainment was great

Leisure Partner

10/10

Exceptional

04 Feb 2026

Ernesto Villanueva

Fantastic resort. I would recommend & would stay again. It has access to a sister resort across the street, delicious buffet options, great a la carte options, nice drinks, good rooms, & great staff service.

Leisure Partner

6/10

Pleasant

31 Jan 2026

Daria

Room outdated, pillows, blankets, towels, if you dont mind then you should be ok, if its cold outside dont expect heat in your room, its not available. Overall its clean, nice stay, housekeeping every day, during winter season water cold in the pool, so as in the sea, food is basic, every day is the same, changes is one day meat, another fish. Some food is just not digestible, limited fruits. La carre restaurant isnt something comfortable to attend, and the menu most Mediterranean, indian, Mexican. Pretty much everyone fr buffet. Most of the guests from Germany. Entertainment is limited by time evening is from 9pm till 11pm. So its a quiet place with nothing really to do. (Tennis- if you have partner). Otherwise is a boring place.

Leisure Self

10/10

Exceptional

18 Jan 2026

Caroline

Beautiful hotel, friendly staff, good food selection and entertainment. Highly recommend

Leisure Family

10/10

Exceptional

05 Jan 2026

Romualdas

My wife and I have really enjoyed our stay in Serenity Alpha Beach. Its a beautiful and well maintained hotel. The staff are amazing! Food is fantastic. We are looking forward to coming back in the future.

Leisure Friends

10/10

Exceptional

13 Oct 2025

Walid

Thank you for the warm welcome and exceptional support throughout our stay.
Special thanks to Mr. Mohamed Ibrahim for the gracious reception,
Mr. Ahmed “Mily” and his animation team for their energy and enthusiasm,
And to the restaurant baywatch staff — especially Mr. Mohamed, along with Khaled and Safaa — for their outstanding service.

Friends_and_family Family

10/10

Exceptional

21 Aug 2024

Arnaud

Plus: truly beautiful resort, fantastic beach spot with access to corails, safe, friendly and dedicated staff, many swimming pools well maintained, very fair conditions overall and excellent value.

Minus: way too much soliciting on beach (every 5min a salesperson come to you to sell something out of your all-inclusive package (they are the friendliest but do not understand they ruin our stay by harassing us).

Some residents really lack manners and respect, can blatantly skip lines or listen loud videos on their phones without headphones, and this impacted mood but to be fair that is not the resort’s responsibility.

The upgrade did significantly improve our overall experience, really worth it.

Leisure Partner

10/10

Exceptional

20 Aug 2024

Mahmoud

Unbelievable holiday

Everything was excellent

Friends_and_family Family

8/10

Excellent

01 Jul 2024

Verified traveler

Relaxing stay at the resort

We stayed here for 5 days. We mostly had a nice, relaxing stay. The property is a bit outdated as it was built in 2007 but it's being kept in a nice condition. The aircon doest work peoperly in the rooms, sometimes it just blows air and it's very loud but it doesn't cool the room down at all. Other times it doesn't work at all. There are times when it works too.
We asked for a take away breakfast one morning as we had an early start to go diving. We got 2 'sandwiches' each, one of them had a piece of ham in it and nothing else, the other a piece of cheese and nothing else. We also got some sweet pastry and apples.
We also both got a mild case of food poisoning the next day (not sure if it was from the breakfast or other food in the resort). From then on we avoided fresh vegetables and fruits as we figured those are being washed with tap water most likely.
The staff is very helpful, they try to do what they can to make the guests happy with their stay. The rooms are large, there's a big choice of foods for all 3 meals (it's all inclusive).
There are several pools at the resort but they are not shaded at all, which makes it impossible to use them if you don't want to be exposed to direct sun.
So overall a great stay even though it might not be 5* in international standards.

Partner

10/10

Exceptional

14 May 2024

Andrew

Excellent

Staff were great, especially Aladdin who resolved any issues. Great relaxing break

Friends_and_family Family

10/10

Exceptional

19 Nov 2023

Sathbir

Exceptional hotel. We loved our stay!
The animation team were 10/10!
A special thanks to Alex!

Leisure Partner

10/10

Exceptional

14 Apr 2023

Nayabr

Check-in & check-out was friendly and efficient.
General Manager, Aladdin was attentive, courteous and passionate about customer satisfaction.
Hotel staff were friendly and helpful.
Rooms were specious, clean, comfortable. The shower was spacious, easy to use and had a good pressure.
The grounds were attractive and well maintained.
Various pools available and all were clean, tidy and appropriately staffed.
Good selection of food on offer during the three dining times.

Leisure Family

10/10

Exceptional

06 Apr 2022

Raymond J

Comfortable

Grounds are impeccable. Room was comfortable and quiet. Food was good, not great. Procedure for booking specialty restaurants is not easy. Overall a pleasant stay.

Partner

10/10

Exceptional

07 Nov 2021

David

Front desk extended our stay

Partner

10/10

Exceptional

26 Jul 2021

Verified traveler

The staff are very good and also the food

Leisure Family

10/10

Exceptional

24 Jul 2021

Verified traveler

Great service and great hotel

Leisure Partner

10/10

Exceptional

15 Dec 2020

Verified traveler

Excellent hotel for families

Hey All, it was amazing vacation , Great service, tasty food and very comfortable room ,So kind and nice staff mr Alaa
The hotel manger work very hard to make all the guest happy Thank you all for my birthday surprises party .

Friends_and_family Family

10/10

Exceptional

18 Sep 2020

Maher

I give it 5 stars definetly

Very welcoming.
Very friendly
Delicious and tasty food
Clean resort and well maintained
Nice aqua park in Sister hotel
Quiet very good guest relationship

Friends_and_family Family

10/10

Exceptional

15 Jul 2020

Amr

Amazing resort

Great resort. All is amazing. Pools beach aqua park every thing

Friends_and_family Family

10/10

Exceptional

14 Jul 2020

Amr

Amazing resort

Amazing resort. Pools, beach, restaurant & aqua park ... Enjoyed to the max

Friends_and_family Family

10/10

Exceptional

14 Jul 2020

Moustafa

Serenity makadi resort

Everything was amazing except the air condition was not working properly in most rooms

Friends_and_family Family

8/10

Excellent

29 Dec 2019

Verified traveler

Staff amazing
Property needs a bit of renovation in areas
Lighting terrible and lobby bar needs total overhaul

Leisure Family

8/10

Excellent

13 Nov 2019

Marta

Nice stay!

Nice hotel, very big, you can easily get lost! Lots of services, like restaurants, beauty center, SPA, Gym. Excellent diving center located in the hotel itself. Staff is really kind and helpful

Friends_and_family Friends

4/10

Poor

28 Oct 2019

Verified traveler

Tasteless food in worn out hotel.

Old worn our hotel.
Terrible food without taste in all restaurants.
Most of the week our family had stomach issues.

Family

10/10

Exceptional

15 Sep 2019

Verified traveler

The efficiency and tiredness way that nothing was ever too much trouble for them to make sure your holiday was perfect.

Leisure Friends

10/10

Exceptional

27 Jul 2019

ahmed

Amazing stay

Amaaaaazing stay .. ive been to many hotels all over ther world and in Hurghada .. this is the best stay ever .. first of all u never see the unfair treatment as an egyptian .. every one here is welcoming and doing whatever he can to make ur stay the best ... food is very good and variety us wonderfull .. reception is amazing .. Mr Aladin the manager is always around .. the room was very clean .. variety of swimming pool .. the clean man was wonderfull man and cant be thankful for him ... all over we will come back again inshalla . I recommend Serenity Makadi Beach for a great and un forgettable relaxed vacation..

The only default is lacking for aqua park and if u want it u will pay .

Family

10/10

Exceptional

14 Apr 2019

Verified traveler

Excellent hotel, great food, great staff. Really liked the water park as well.

Leisure Family_with_children

8/10

Excellent

26 Feb 2019

Verified traveler

Nice resort

Property a bit tired, but comfortable and very clean. Best hotel manager ever. Nice staff. Beach very rocky (not the greatest), but nice pools.

Family

10/10

Exceptional

31 Aug 2018

Drmohamedyounes

Clean and comfort stay but variety of food need to be increased

8/10

Excellent

07 May 2018

Natalie

First line beach!!!

Great location!
Beautiful manicured garden!
Nice pools!
A bit old-fashioned rooms.

10/10

Exceptional

03 Jul 2017

Hisham

Wonderful resort in a fabulous city

Not first time to Hurghada, very nice city for every one, the senior can find calm and peace, youth can find many turbulent places, and kids will enjoy a great choice of amenities.
For Serenity resort, it is really wonderful, very good food selection in all inclusive category. Staff are exceptionally helpful, always smiling, try their best to make your stay as great as it can be. I should mention Mr. Badr here in particular. wonderful choices of swimming pools for all ages. very good diving center is available. Most importantly, great value for money.
The only negatives are lack of wi-fi in rooms, and need for some renovation in rooms.

Family

10/10

Exceptional

15 Apr 2017

Verified traveler

Fantastic resort with a real global mix of visitors. The pools and beach are lovely.

8/10

Excellent

24 Jul 2016

Verified traveler

Nice holiday

The hotel was perfect and the food was awesome and all facilities were wonderful except the check in it was aweful,we waited for 3 hours untill they agree to check us in and after they told us they will charge us for a higher rate if they didn't collect the money and they don't know a website called hotels and they don't deal with this website that they never heared about and the problem was not solved untill we called the website and they called them but still we paid for sea view rooms but we got pool view rooms

Family

10/10

Exceptional

01 May 2016

sherif osman

amazing vacation

we are already still in the hotel its really amazing hotel . great services, very friendly staff , its the second vacation in this year in this amazing hotel , and we would like to give a special thanks to the great animation team for their activities and great shows .Many thanks for every one in this great resort . and for sure its our hotel we will come again every vacation . thank you all.

Family

6/10

Pleasant

29 Feb 2016

Indrek

Good hotel for a lazy week in egypt. Overall everything was fine but nothing special.

Family

10/10

Exceptional

26 Feb 2016

Verified traveler

**Amazing hotel **

I went to the resort for one week , every thing is excellent start from reception the reservation was very fast , very friendly staff in all the hotel , food quality is very good , room is big enough to give you relaxing feeling with its balcony viewing garden , pool and sea in the same time . , every night we attend the mini disco its amazing also with its programs . my baby doughter was very happy with it . finally it was amazing few days we spent in that great hotel and for sure we will go there again next vacation . Many thanks for all hotel staff serving us in our vacation period . . .

6/10

Pleasant

09 Nov 2015

Traveler 2.0

Don't buy into the sea view room.

Don't buy into the sea view room, because there's none of that. None of the hotel buildings face the ocean, and if you buy the sea view room, you'll be looking at the palm trees. Actually the further away you're from the sea, the better view you get, since the landscape goes lower as you get closer to the sea. As far as the accommodations concern, don't expect much, - just bare minimum. And stay away from local alcohol, it's pretty low quality. The mail attraction of the stay is the reason people flock to Egypt - the Red Sea. It's so beautiful that you will be memorized. Try to do either scuba diving or snorkel. Have fun!

10/10

Exceptional

15 Oct 2015

Verified traveler

Wonderful

One of my best days in my life and i hope to visit it again
Really very comfortable and beautiful place to relax and enjoy.....

Family

4/10

Poor

07 Aug 2015

Verified traveler

worst vacation ever

very very bad the staff is not friendly and not professional

8/10

Excellent

16 Feb 2015

Maria

Nice hotel, nice food, - was an emergency booking so only stayed one night

10/10

Exceptional

13 Apr 2026

Stéphane

Pour moi, habitué aux resorts en Europe, ce fut un cran largement au dessus niveau sympathie du personnel, cadre, nourriture.... bref, pour un prix aussi competitif, foncez, vous regretterez pas !

Friends

8/10

Excellent

07 Mar 2026

Burkhard

Die Pools waren sehr schön! Der Baulärm und die Animation waren nervig! Das Personal und das Essen waren Spitze!

Partner

10/10

Exceptional

19 Feb 2026

PHILIPPE

oui superbe chambre hotel et personels

Friends_and_family Family

4/10

Poor

09 Feb 2026

Frank

Während meines kompletten Aufenthalts wurde sowohl der Hauptpool renoviert als auch ein kompletter Hotelflügel aufgestockt, was zu erheblichem Baulärm als auch Einschränkungen führte. Eine Info darüber vorab, war nirgends erkennbar, stattdessen lag ein Zettel im Zimmer „Vielen Dank für Ihr Verständnis“. Da die Arbeiten schnell voran gingen, werden sie vermutlich in den nächsten zwei Wochen beendet sein. Ohne diese Arbeiten wären 4 Sterne als Bewertung angemessen. Für den 5. Stern fehlt es dem Hotel an Stil, soll heißen, dass es z.B. im Hauptrestaurant noch deutlich Luft nach oben gibt, es gleicht da eher einer Massenabfertigung in einer Kantine. Um die Menschenmenge zu bewältigen sind die Tische recht eng aufgestellt und es ist relativ laut.
Ein weiterer persönlicher Aspekt ist, dass ich es nicht mag, wenn man vom Service-Personal mit „hi Boss“ oder „hallo Chef“ angesprochen wird. Mir ist jedoch aufgefallen, dass viele Gäste gerade dieses kumpelhafte Verhalten als toll empfanden. Vermutlich ist das über die Jahre so gewachsen. Das Hotel hat ein paar Spezialitäten-Restaurants, die durchaus eine gehobene Qualität bieten, deren Buchungsweise per App, inkl. der Menüs ( da muss man Tage vorher schon wissen, worauf man an diesem Tag Hunger hat) ist jedoch ein wenig merkwürdig.
Die positiven Dinge des Hotels sind Sauberkeit, guter Service, verschiedene Pools (sofern alle nutzbar), Strandlage am Hausriff, Qualität der Speisen ok, bis sehr gut (in den speziellen Restaurants).

Leisure Self

10/10

Exceptional

17 Jan 2026

Yolande

L'hôtel est très bien. Le buffet dispose de beaucoup de choix et très varié. Un 5 étoiles au prix attractif d'un 4 étoiles. L'environnement est très agréable. La plage est privée pour l'hôtel avec des transats gratuits à disposition. Vraiment très bien. Le club de plongée est super aussi. Je recommande vivement

10/10

Exceptional

12 Jan 2026

Sebastian

Saubere Zimmer, sehr freundliches Personal (ohne nach Trinkgeld zu fragen). Sehr saubere und gepflegte Anlage mit schönem Strand und eigenem Hausriff. Das Essen ist abwechslungsreich. Von der Qualität her entspricht es natürlich eher mittelmäßigen Niveau, jedoch meist lecker und für jeden etwas dabei.

Leisure

6/10

Pleasant

10 Jan 2026

Johannes

Alles ok aber auch nicht mehr. Zum Schnorcheln war es sehr gut, die Zimmer etc. sind schon etwas älter und das Personal ist ok.

6/10

Pleasant

08 Jan 2026

Fabrice

⚠️ ATTENTION : Aquaparc PAYANT (non inclus) - Hôtel vieillissant orienté seniors.

⚠️ ATTENTION - Information erronée sur l'aquaparc : Le parc aquatique est mentionné dans les équipements sur certains sites de réservation mais n'est PAS accessible depuis cet hôtel. Il se trouve dans l'hôtel voisin (Serenity Alma) et coûte 15€/personne/jour - information jamais clairement indiquée lors de la réservation. J'avais réservé précisément pour l'aquaparc avec mon fils de 14 ans. La direction s'est montrée très rigide sur ce point malgré le faible nombre d'enfants présents.
INFRASTRUCTURE VÉTUSTE : Dès l'entrée dans le hall, sensation de décor figé dans les années 90. Les portes des chambres sont effrayantes, mobilier vieillot, finitions datées. Pour un supposé 5 étoiles, c'est un vrai 4 étoiles vieillissant maximum.
HÔTEL PEU REMPLI EN HAUTE SAISON : Semaine du Nouvel An 2026, l'établissement était peu rempli. Ambiance très calme, orientée population senior, peu d'activités adaptées aux familles avec ados.
BOISSONS DÉCEVANTES : Boissons de faible qualité et très sucrées, typique des formules all-inclusive bas de gamme - surprenant pour un prétendu 5 étoiles.
POINTS POSITIFS (qui sauvent la note) :
Personnel extrêmement gentil et professionnel, fait vraiment tout son possible pour compenser les lacunes de l'infrastructure
Nourriture de très bonne qualité pour l'Égypte, buffets variés
Équipe d'animation très investie malgré des moyens limités

Leisure Family

6/10

Pleasant

07 Jan 2026

Giuseppe

Ristorante principale cucina internazionale limitato sempre le stesse cose poca scelta x noi italiani personale non cortese, non capiscono l’italiano parlano male anche l’inglese zero assistenza per noi italiani le piscine che dicono riscaldate sono gelate una sola riscaldata a 25 gradi all’aperto con un certo vento poco piacevole visto la stagione in spiaggia il servizio è nullo non c’è sabbia ma sassi rocce e grana acqua cristallina ma con rif nessun servizio alle reseption in italiano buona la sicurezza stanze ampie ma rumorose buono il bagno privo di bidet

Leisure Family

10/10

Exceptional

11 Dec 2025

Riccardo

Das Zimmer wurde täglich gereinigt. Schöne Handtuch Figuren auf dem Bett. Minibar war inclusive im Preis inbegriffen. Wurde aber leider nicht nachgefüllt, ausser Wasserflaschen. Service Freundlichkeit in der ganzen Anlage, Kelner war sehr gut. Mit kleinem Trinkgeld noch besser.

Leisure Self