Hotel Moncloa

4/10

Poor

02 Mar 2026

Marco

The location is very well,but the water at the shower is not heating,since Friday to Monday,and also the tv in my room wast not working.

Partner

6/10

Pleasant

07 Feb 2026

Wil

O quarto é espaçoso e confortável, a cama muito boa, mas presumo que precise de dedetização mais frequente, pois encontrei uma barata enorme correndo pela cama! O cofre não funcionava e no banheiro tive dificuldade para usar a água quente

Self

8/10

Excellent

03 Apr 2025

Evgeniy

Great location, friendly and English speaking front desk staff. Didn’t get to experience room service as first day I’ve stayed there i slept most of the time and second day for some reason they didn’t service the room after i left to explore the city but that’s fine as i really didn’t need the housekeeping.
Amenities are dated and definitely require refresh.
But I’d definitely stay there again

Leisure Self

6/10

Pleasant

28 Jan 2025

Neila

Is an extremely old property, I woke up sweaty because the air conditioning didn't work, the internet was conspicuous by its absence, there was never any, the area where the hotel was located was not the best, the streets were dirty and there were a lot of brothels around. The breakfast was very good and the staff VERY KIND

Leisure Family

10/10

Exceptional

26 Jan 2025

maria

Ok

8/10

Excellent

11 Dec 2024

ALDEMIR GONSAGA

Location location location

Leisure Partner

10/10

Exceptional

01 May 2024

Victor

Always greeted at arrival. Hotel itself is a little run down, but wifi was excellent this time around. Clean towels on demand.

Self

2/10

Poor

21 Apr 2024

Sandeep V

Terrible and dirty place with bugs. Service is poor and the rooms don’t even have basic amenities. The hotel is not at all maintained. The owner of the property is very rude to the customers when asked for a service and doesn’t care about customers. Worst hotel I stayed so far! Please, avoid at any cost!

Business_and_leisure Self

10/10

Exceptional

23 Aug 2023

Matheus

Bom café da manhã e localização ótima.

8/10

Excellent

10 Nov 2021

William

Front desk was great. They all spoke some English which really helped.

Self

8/10

Excellent

23 Jun 2021

Nilton

Localização muito boa

Boa localização. Atendimento dos funcionários excelente. Café da manhã muito bom. Quarto amplo e cama confortável.

Self

8/10

Excellent

25 Apr 2021

Verified traveler

Augusta bom custo/benefício

Um desses hotéis que já viu tempos melhores (retro’ agora), mas é super bem cuidado. Quartos até grandes. Café da manhã Covid no quarto se quiser, bom e na hora certinha. Atendimento super!

Friends_and_family Family

8/10

Excellent

05 Jan 2021

Jo

Simple and clean. Friendly staff.

Located in the busy street of Augusta, with lots of restaurants and bars (although I was only there for 2 days during the lockdown, so everything was closed).

As for safety, it is advised not to use your phone while walking on Augusta when it is dark and quiet.

Overall good value for your money.

Leisure

8/10

Excellent

22 Sep 2019

Victor

Hotel is very close to all main tourist destinations. Service was good and staff was very accommodating. Very gay friendly place, if you are a part of LGBTQ community.

Self

4/10

Poor

14 Apr 2018

Devin

Bad attitude and Someone open our door!

I’m going to start with the good. The front desk guy Marco was fantastic. Super friendly accommodating and everything you want when you walk into your hotel. He set my expectations high. The kitchen staff and cleaning staff was great too. The breakfast was delicious.

I only had three problems. First, I completely understand the bathroom facilities are old. I can work with that. So you won’t have hot water instantly unless you run the hot water in the sink for 2 minutes. But the toilet leaks water too. So it was more annoying.

The other front desk guys I didn’t like. I’m American and I’m traveling for work. My girlfriend was with me too. However the other two front desk guys were sassy and I didn’t their attitude. They kept asking my girlfriend what room number she was in. Dude! She is with me. We walked into the front door to together and came down from the elevator together. Then the bald front desk guy asked her when she checking out. The other guy had glasses and was sassy. Keep in mind these guys didn’t even talk to me. Yes I speak Portuguese! I operate services for intercambio for Brazilian students.

The third problem was someone opened our room door. I believe it was a staff member. Because the door was left open with the door tag hanging on the handle. Our door is next to the elevator which is old. It has a normal door in front of the open elevator door. There’s two of them. So they could have easily hidden. This happened in the evening.

8/10

Excellent

21 Mar 2018

Verified traveler

Good

Everything was good except the internet speed was slow and sometimes not connected 👎

8/10

Excellent

12 Mar 2018

Arunas

Comfortable centrally located hotel

Simple but comfortable worth value for money hotel. Centraly located in the area full of bars and restaurants therefore it can be quite noisy in the night. Excellent breakfast provided, nice and friendly staff in the restaurant and reception. Safe and clean.

Partner

4/10

Poor

18 Dec 2017

Lucas C

Definitely will not stay here again.Bad experience

The place was in bad shape. Lamps and blow dryer did not work, needed replacement. My room was in the back of the hotel, which was great to muffle the sounds from the street, but that meant that the wi-fi only worked at the door of the room. If I was to sit at the table to work, there was no signal. Bed was not comfortable and rooms were noisy (you could hear people in the rooms next door). Breakfast was ok, definitely not great, and the management refused to turn the AC on were it was served. That represented a warm and stuffed room during breakfast.

2/10

Poor

17 Aug 2017

vikas

Bad location

There is a bar in front of the hotel, all night long you can't sleep. Staff is very poor in service. They have no interest to help you with anything. I strongly recommend not to book this hotel. Definitely not with family and kids.

8/10

Excellent

18 May 2017

Verified traveler

Arew

It felt a bit danferous to walk around hotel in the hours od darkness

10/10

Exceptional

14 Nov 2016

JAMES

It was a good stay

6/10

Pleasant

17 Nov 2015

Anthony

GOOD STAY BUT WITH RESERVATIONS

OUR STAY AT THE HOTEL QUITE SATISFACTORY. ROOM COMFORTABLE. BREAKFAST VERY GOOD.
AREA QUITE SAFE CONSIDERING OTHER PARTS OF SAO PAULO.
ONLY NEGATIVE IS THAT STAFF CANNOT COMMUNICATE IN ENGLISH.

Family

8/10

Excellent

13 Oct 2015

Verified traveler

Dated but acceptable

Staff very attentive and great memories. Hotel amenities a little dated though.

6/10

Pleasant

25 Apr 2015

Binyamin

If u wana pay to fu....

All the putes close bu

6/10

Pleasant

10 Apr 2015

Shwetabh

nice budget hotel

it is a good hotel considering price

8/10

Excellent

01 Sep 2014

benlangfeld

Excellent hotel during the week, but awful at the weekend. I slept about 3 hours Friday->Saturday because of the night club the other side of the road and the insanely thin windows, along with a couple in the room next door making as much noise as possible the entire night during their...nighttime activities. Would stay again during the week, but the place should close at the weekend.

6/10

Pleasant

19 Jul 2014

girlyoda9

Got the job done

I stayed 2 nights, the first night, with only 2 people in the room was not that great. The beds had no springs and the room was a bit cramped (but there was a closet so huge, you could put another bed in there!). The second night with 3 people, the room was a million times better (but the cost of the room went up). Drawbacks: only 1 room key is given, no matter how many people stay in the room. The breakfast was ok but no hot items. Also, of all the hotels I stayed at in Brazil, this was the only one that ever handed me a tv remote at check in. Pluses: convenient to the main streets I wanted to visit and to a metro and was able to find good places to eat and drink near by. The customer service was helpful and spoke English.

Family

8/10

Excellent

07 Jun 2014

HANY

good hotel

Good for its location ,close to the business main area -PAULISTA Ave. - was quick stop for 2 nights
We got good rooms at the 7tg abd 8th floor and to the back with large size balcony looking over a sporting club pool and tennis courts -

6/10

Pleasant

13 May 2014

martin60018

convinient location

close to everything, a just a bit dated and dowdy rooms, but in a great location nonetheless.

6/10

Pleasant

21 Mar 2014

Ekbutki

This hotel met my expectations and needs except for having very spotty wi-fi. Even with limited English, the front desk staff was very helpful in arranging pizza delivery and a taxi to the airport.

8/10

Excellent

15 Jul 2013

Johannes

Great Budget Hotel in Sao Paulo

The rooms are comfortable but very basic and could do with some pictures/paintings on the walls to liven up the atmosphere. The laminated floors ensure that the room is clean and dust free. The bathroom while small is functional and adequate and I enjoyed the larger than normal shower space i.e. I did keep bumping my elbows on the side panels/walls. The internet connection/WiFi worked without problems and was speedy. Bed was comfortable and the towels and linens were fresh clean and crispy.
Like most hotels in Brazil the foyer/passage area in front of the rooms could do with a weekly vacuum...just to keep them clean.
Breakfast buffet was very adequate with a good selection of fruit, fruit juice, cereals, cheese, cold meats and bread selection. The hot breakfast of scrambled eggs and a local meat offer changed everyday. Ample supply of coffee, selection of teas and hot chocolate with a good selection of sweet pastries on offer.
Reception staff are very friendly and helpful with some very good tips for dining out and finding shops that you may need like banks, pharmacy etc in the area around the hotel.
Finally, the housekeeping staff are very honest and must be recommended on this - when I stayed in the hotel I forgot my Gold ring (sentimental value) on the night stand and even though I had checked out, when I returned to the hotel 3 hours later to ask about the ring, the ring was in safe keeping with the reception - Well done and Thank You.

6/10

Pleasant

26 May 2013

L Filho

Not a pleasant place to stay in Sao Paulo.

This hotel it is not a three star hotel whatsoever... very very basic...staff unhelpful, loads of refurbishment while I was there....very noise and dusty. I was disappointed with everything.

10/10

Exceptional

18 Jan 2013

Tom

Lovely hotel-- we extended our stay

- The hotel is beautiful and the price is good.
- The breakfast buffet was delicious, plentiful: cereals, several fresh fruits, several types of bread for toast, many types of rolls (some sweet), cheeses, meats, milk, yogurt, juice, coffee, tea, etc.
- There is a upscale supermarket a couple of blocks away.
- By day the neighborhood looks a bit iffy, that's because there are many trendy clubs located in the grungy buildings that come life at night.
- We were on the fifth floor (facing front) and the noise was minor.
- Rear rooms overlook the very posh São Paulo Athletic Club.
- Many bus lines go down Augusto street, but it is quite a long walk to the Metro.
- Paulista street is a 20 minute walk (or a quick bus ride).

6/10

Pleasant

08 Oct 2012

Verified traveler

Not a good hotel for family

The Hotel is very basic, fine for the price. However, I was warned not to \"turn right\" out of the hotel at night. The street immediate in front of the hotel and very noisy, all day and night!

4/10

Poor

09 Jun 2012

Antoni

Tired hotel surrounded by prostitutes, crackheads

Tired old hotel that smelt stale throughout. Poor breakfast, decent wi fi.

Coveniently situated 10 mins walk from Ave Paulista, but beware - it's on the skuzzy part of rua Augusta with prostitutes, passed out crackheads and rent boys just outside your hotel (to be fair tho, nobody ever bothered us).

We chose it because it was cheap and regretted it - if ever there was a time it was worth investing an extra 20 bucks to get a better hotel this is it.

Partner

6/10

Pleasant

20 Mar 2012

lauren

decent hotel but run-down neighborhood

The hotel is fairly well maintained, although it is showing its age.
The neighborhood is run-down and sketchy--not safe at night.
Loud street noise from clubs at night and demolition crews early in the morning.

6/10

Pleasant

17 Mar 2012

Bob

Friendly Staff, but noisy building work.

Very helpful and friendly staff. Breakfast a bit thin. Excellent Wifi. Major building work right next to hotel (March 2012) with pile driving during daytime which made it poor as a place to work during working hours. Looks extensive. Very well situated with local bars and supermarket, shopping centre, food court near by.

8/10

Excellent

20 Feb 2012

Blake

Good location, comfortable hotel!

Our stay at Moncloa Hotel was enjoyable and perfect for seeing the inner city of Sao Paulo!
The hotel is a bit old looking, but facilities were in good order, airconditioning, bathroom e.t.c.
The free breakfast was a welcome start to the day.
Eric at reception was really great in providing helpful directions in english.
Both old and new downtown are easily accessible by foot, if prepared to walk, and the subway system is really clean and accessible.
The surrounding area was of no real safety concern!
It seemed to be frequented by a cultured young demographic that enjoyed the small restaurants and bars on the street.
Weekend was a little noisy, the rest of our stay was fine.
Highly recommend this hotel for value and location.

6/10

Pleasant

17 Feb 2012

Helen

Hotel in central Sao Paulo

We only stayed here for one night because we were flying out of Sao Paulo the day after and our plan was to just stay in the hotel and take it easy. Unfortenately they could not offer anything to eat since it was a sunday. The rooms are ok and the staff was friendly and helpful.

6/10

Pleasant

09 Feb 2012

Verified traveler

Friendly non-english speaking staff

The hotel is not in the best neighborhood of Sao Paulo. ( understatement...) .

Nevertheless if you are careful and dont want to browse streets in the late evening then it an adventure.

8/10

Excellent

22 Dec 2011

Verified traveler

Great hotel for the price

This hotel was very clean, with an excellent breakfast. The wi-fi service worked the entire time. The room service rates were cheaper than many local restaurants. The room was nice and the beds were comfortable. Very good hotel.

8/10

Excellent

13 Dec 2011

Verified traveler

Good quality hotel and Cheap

The hotel is really good especially for the prices on offer. The lower price reflects location which is perhaps not the best, however during the day it is very safe. At night, there are several clubs open (throughout the street). I also noticed that there were some working girls in the area.

However, the clubs did not affect the hotel and I felt safe near the hotel at night as well as during the day. The atmosphere seemed ok. The proximity of the clubs was a boon for me as it meant I could easily get back to the hotel without having to take a late night taxi.

There are also some good resteraunts nearby.

The hotel itself is very good with helpful staff and good food.

I would come back to the hotel and recommend to others.

6/10

Pleasant

05 Dec 2011

Verified traveler

Good location and helpful staff

The hotel is on a popular street near the bars/clubs. it's about 10 minutes walk to the Paulista ave. The room is fairly clean but a bit noisy. the staff is friendly but one of them doesn't speak any english.

8/10

Excellent

05 Dec 2011

Kenneth

Hotel Moncloa - great little hotel

Great value-for-money little hotel in a central location with clean rooms. Helpful and friendly staff, speaks English, which is important an important factor. Subway nearby, and great restaurants within walking distance. Breakfast spread is decent. Surrounding location is OK in the evenings, given the presence of restaurants in the area.

8/10

Excellent

15 Nov 2011

Zanetti

vary good

Excellent room, crew and breafast.. I slept as if in my own room... anyway... i recommend it....

8/10

Excellent

26 Sep 2011

Jose

good value for the rate we paid.

The hotel is located near Paulista Avenue, not in the best neighborhood but we did not have any problems walking trough the area even at night. Rooms are cleas, beds are too small and not too comfortable, breakfast is good and the guys in the front desk were very friendly and assisted us whenever we needed help. I would recomend it for short stays.

6/10

Pleasant

20 Jul 2026

Camila

Equipe muito prestativa,café da manhã gostoso, roupas de cama confortáveis, espaço amplo e muito bem localizado.
A nota razoável é por conta do barulho. O hotel fica ao lado de uma casa noturna que funciona 24h e pra quem fica nos quartos ao lado descansar é complicado.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Leonardo

Eu já sabia que a localização era excelente, mas me surpreendi com a gentileza de todos os funcionários e com a organização e o estado do hotel. Voltarei mais vezes.

Self

10/10

Exceptional

06 Jul 2026

LUCINEIA SANCHES

Sempre fico neste hotel, a localização é ótima, equipe prestativa, café da manhã ótimo. Único ponto negativo: Wi-Fi não funcionou em nenhum momento.

Partner

10/10

Exceptional

01 Jul 2026

Filipe

Ótimo, os últimos andares acabam sendo mais confortáveis devido ao barulho da rua.

Friends_and_family Friends

8/10

Excellent

17 Jun 2026

Rita M

Todas as acomodações estavam adequadas, exceto o aquecimento da água que não estava funcionando bem.

Business

10/10

Exceptional

08 Jun 2026

Gercino

Localização perfeita, custo benefício, limpeza e café da manhã muito bons

Self

10/10

Exceptional

23 May 2026

Márcio

Excelente atendimento , limpeza, bom café da manha, localização, preço .

Self

10/10

Exceptional

11 May 2026

Júlio César

Excelente custo benefício. Já sou um cliente habitual.

Self

10/10

Exceptional

07 May 2026

José

Hotel Nota 10! Impecável! Gostei muito como sempre!

Self

6/10

Pleasant

05 May 2026

Pollyana

..

Self

10/10

Exceptional

29 Apr 2026

TULLIO

Ótimo hotel! Super bem localizado!

Self

8/10

Excellent

21 Apr 2026

Paulo de Tarso

O hotel tem uma localização excelente, funcionários ótimos e uma cama muito confortável! Só deixa a desejar nas instalações. É um pouco antiga e em alguns pontos é preciso de manutenção. No mais, bom custo benefício, gostamos!

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Erickson

Tudo limpo e organizado, equipe atenciosa

Self

8/10

Excellent

12 Apr 2026

Rodrigo

Boa localização. Staff educado. Apto funcional. Café da manhã bom. Quarto antigo.

8/10

Excellent

31 Mar 2026

LUIZ

adequado para quem necessita ir no centro de convencoes frei caneca. nao espere beleza ou luxo, mas excelenfe custo beneficiio e localizacao.
cafe da manha nota 9!

Friends_and_family Friends

10/10

Exceptional

29 Mar 2026

Antonio

Eu gostei do hotel, achei excelente custo-benefício, equipe muito atenciosa e prestativa, quarto espaçoso e estrutura bem conservada, cama confortável e chuveiro bom.

Friends_and_family Friends

8/10

Excellent

16 Mar 2026

Felipe

Quarto em ordem, a equipe foi bastante atenciosa. O ar estava gelando bem. Estacionamento pequeno mas bem tranquilo.

Business

8/10

Excellent

13 Mar 2026

Diego

Quarto amplo, arejado e bastante confortável. Equipe de funcionários atenciosa e prestativa, café da amnhã bom. Único porém é a falta de wi-fi nos quartos devido problema da área

10/10

Exceptional

02 Mar 2026

André

Bom

8/10

Excellent

26 Feb 2026

Robson

No geral foi bom, quarto bem arrumado, café da manhã bom. Só a internet que não estava funcionando e a tv aí não pegava canal nenhum.

Partner

10/10

Exceptional

21 Feb 2026

Carlos

Como sempre o Moncloa é irreparavel, considero minha segunda casa

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Ayrton

Estadia muito boa, gostei. Bom custo benefício

Business

10/10

Exceptional

26 Jan 2026

Bianca

Quarto limpo, bom chuveiro e café da manhã muito gostoso

2/10

Poor

18 Jan 2026

Vitor

Já me hospedei nesse hotel e já tive problemas relacionado com a reserva
Chegamos na recepção e os funcionários simplesmente alegam que não tem a reserva no sistema…
Dei um print do app e o mesmo não aceitou,fazendo eu abrir o meu e-mail para mostrar
Situação extremamente desagradável,ac

Self

6/10

Pleasant

17 Jan 2026

KEISUKE

このホテルがある通りはバーやナイトクラブが隣にあり、朝4時頃までかなりの騒音でなかなか寝付かれませんでした。

Leisure Self

2/10

Poor

03 Jan 2026

Jonathan

Não tem estacionamento e quarto às 17h ainda estava limpando. Tivemos gasto extra de 80 reais procurando estacionamento fora do hotel e tivemos que aguardar 2h para limpeza do quarto

Business

10/10

Exceptional

15 Dec 2025

DIOGO J P B

Localização excelente, próximo a estação de metrô Higienópolis Mackenzie.
Comodidade e atendimento idem.

10/10

Exceptional

09 Dec 2025

Marx Lamare

Equipe e localização excelentes

8/10

Excellent

02 Dec 2025

Juliano Cézar

Hotel muito bem localizado. Fácil acesso à linha amarela de metro e perto de muitos bares e restaurantes.

Pontos positivos: Funcionários muito educados e atenciosos, e quarto muito limpinho. Fiquei realmente impressionado com isso.

Pontos negativos: o Wi‑Fi não funciona nos quartos. Nem adianta reclamar que não tem o que fazer. O ar estava bem barulhento e acabávamos acordando de noite com alguns sustos do barulho que ele fazia. Tente reservar um quarto de fundo para ter menos barulho da rua (que é barulhenta por natureza, nao é culpa do hotel).

Partner

8/10

Excellent

01 Dec 2025

Cristiano

A equipe é sensacional, sempre solicita a tudo que precisávamos, o nosso ar condicionado deu problema, na hora nós trocaram de quarto.
Pedimos 1 gira a mais no quarto também não criaram caso, eles são ótimos anfitriões.
O café da manhã cumpre bem a função, quarto grande, lençóis bons.
O único se não é a falta de tomadas próximas a cama.

Friends_and_family Family

10/10

Exceptional

26 Nov 2025

Renata

Quarto confortavel, cama e travesseiros ótimos.

8/10

Excellent

25 Nov 2025

LUIZ ALBERTO DI

tudo ok , apenas não tinha wi fi

Business

8/10

Excellent

10 Nov 2025

Marcia Maria

A localização é boa e a equipe muito atenciosa. O quarto também é bom. Porém a tv a cabo não estava funcionando e não teve conserto nos 4 dias em que estive hospedada e o Wi-Fi também não estava funcionando.

Friends_and_family Friends

8/10

Excellent

10 Nov 2025

Talita

A equipe super gentil

Business

2/10

Poor

07 Nov 2025

ronnie keity

Mesmo para quem esta acostumado com barulho, é muito dificil descansar e dormir neste hotel. A região é barulhenta mas as casas noturnas ao lado, tornam isso ainda pior. Nao recomendo

4/10

Poor

07 Nov 2025

Santander

O hotel tem boa estrutra, porém fica do lado..colado com uma daqueles clubs de dança... então não dormi as duas noites que fiquei lá...o som parecia que estava dentro do quarto.

10/10

Exceptional

31 Oct 2025

Sandra

Quarto impecável, equipe bastante gentil e prestativa. Apenas o cafe deixa um pouco a desejar...

Self

8/10

Excellent

27 Oct 2025

Vitor

Elevadores:

Um estava quebrado e o outro com problemas para subir

Self

10/10

Exceptional

25 Oct 2025

Dielson

Custo x benefício justo e bem localizado.

Self

8/10

Excellent

24 Oct 2025

Sergio

Bom café da manhã
Cama confortável
Ótimo staff

Leisure Family

10/10

Exceptional

20 Oct 2025

Nardelly K

Boa localização, boa prestação de serviços e bom p

A estadia no Moncloa em São Paulo foi excelente!
Gostaria de parabenizar a equipe de limpeza, pelo cuidado ao manter tudo impecável desde a entrada até os quartos, aos recepcionistas pela simpatia, profissionalismo e gentileza e também as copeiras e equipe da cozinha, pela eficiência na reposição dos itens do café e organização do ambiente.

A localização é um ponto importante para quem aprecia a mobilidade urbana. Estar perto do metrô, ter fácil acesso a Ubers e poder explorar a região a pé é uma conveniência enorme. É importante mencionar que a rua possui, de fato, uma vida noturna bastante agitada, mas em nenhum momento nos sentimos inseguros, o que é fundamental.

Certamente, repetiria a experiência no Moncloa. Muito obrigado pela hospitalidade!

PS. Deixo a sugestão aos futuros hóspedes, para pesquisarem sobre a rua Augusta, antes de ir com menores de idade ou idosos conservadores.

Friends_and_family Family

6/10

Pleasant

19 Oct 2025

LUCINEIA SANCHES

Estadia bagunçada

Fiquei diversas vezes nesse hotel e sempre elogiei muito, porém essa última estadia foi um pouco mais embaraçosa. Cheguei antes do horário para o check in, só queria poder guardar o carro no estacionamento pq em SP é impossível estacionar, e mesmo com o carro já embicado para entrar tive que esperar 15min para liberar o quarto e então poder entrar no estacionamento, entretanto me permitiram fazer o check in antes do horário. O Wi-Fi não funcionou e a tv tb não, o hotel foi solicito em nos mudar para o outro quarto. Nesse outro quarto ficamos sem controle da tv e apenas 1 toalha de banho, pedimos no dia seguinte e foi resolvido. Por último, toda vez que chegávamos para entrar no quarto após a limpeza a chave não funcionava, tínhamos que descer até a recepção para ativar novamente. Resumindo, uma estadia bagunçada, porém o hotel tem potencial para melhorar.

Partner

10/10

Exceptional

12 Oct 2025

LENA CRISTINA

Bom café da manhã, funcionários educados e prestativos, cama boa, chuveiro delicioso, localização excelente! Recomendo!

Self

8/10

Excellent

07 Oct 2025

ANDRE LUCIANO

Bem localizado

Funcionários simpáticos e prestativos. Hotel em plena Rua Augusta, local bem agitado, eu particularmente não vi problemas qto a isso. Peça um quarto de fundos que é zero barulho. Café da manhã simples, mas bom.

Self

6/10

Pleasant

03 Oct 2025

Fernando

Achamos que o café da manhã perdeu um pouco a qualidade, anteriormente tinha suco de laranja natural, pão de queijo, dessa vez não tinha esses itens

Partner

2/10

Poor

29 Sep 2025

Jose Carlos

Barulho. Boate 24h ao lado. Quartos posicionados na colunas com o prédio da boate são 24h impactados com um barulho de som bate estacada do estabelecimento ao lado, com paredes geminadas sem isolamento acústico. A boate tem 2 andares e o hotel cerca de 6. Som da boate sai pelo teto e é fácil sentir a vibração do som na parede. Sem condições. Estabelecimento não garante o som. Clientes que reservam pelo app, eles colocam nessas posições das colunas sem pena. Pedi para trocar de quarto. Hotel não estava com lotação completa, mas não trocaram, deram desculpas. É mais caro como outros e tem outros estabelecimentos da Rua Augusta, como o hotel BRASTON Augusta cerca de 40%, mas não garante o repouso. Apenas o café da manhã, chuveiro e cama. Coloquei no Reclame aqui pedindo minhas diárias de volta e alertei a ouvidoria do expedia para suspender o estabelecimento

Partner

8/10

Excellent

23 Sep 2025

Cristiano

Mais tomadas o lado da cama

Friends_and_family Family

8/10

Excellent

17 Sep 2025

louis

Tous c’est plutôt bien passé dans l’ensemble. Le personnel et le petit déjeuner etait parfait comme la chambre tous étaient bien dans l’ensemble seul défaut la boîte de nuit en bas 24/24 qu’on entendait comme si on y était depuis la chambre.

Friends_and_family Friends

10/10

Exceptional

07 Sep 2025

Rodrigo

Bom hotel

Hotel justo. Boa localização e quarto amplo. Bom café da manhã. Preço justo.

Partner

10/10

Exceptional

02 Sep 2025

Cristiano

Café da manhã muito bom, o ponto ruim é a balada ao lado.

Partner

8/10

Excellent

16 Aug 2025

Rafael

Qualidade e confortável.

Muito boa a estadia, café da manhã é muito bom, cama confortável, quarto com blackout, tem supermercados (no Shopping Frei Caneca) próximos para comprar comida e colocar no frigobar do quarto. Um problema foi o barulho da rua de madrugada, pois tem muito movimento e festa inclusive ao lado do hotel, não me incomodou muito pois eu estava cansado e dormi a noite toda, mas quem tem o sono leve pode ser que atrapalhe. Outro ponto importante também é que a internet não funcionava direito no meu quarto.

Business

10/10

Exceptional

12 Aug 2025

Milena Batista

Funcionários muito educados e solícitos. Quarto confortável e espaçoso, tudo muito limpo e organizado. Café da manhã bem variado. Só deixou a desejar quanto a internet que nos meus dias de estadia não estava funcionando.

Self

8/10

Excellent

05 Aug 2025

Vitor

Hotel com ótimo custo benefício

Self

10/10

Exceptional

29 Jul 2025

Edray

Hotel muito limpo e cheiroso,café da manhã gostoso,quarto grande e camas confortáveis,ótimo chuveiro com muita água quente.Equipe extremamente simpática,tanto da recepção como da área de café e da limpeza.

Friends_and_family Family