Al Khaleej Palace Deira Hotel

United Arab Emirates , Dubai
Dubai, Al Maktoum Road
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50 reviews shown

6/10

Pleasant

17 Apr 2025

CARL

Overall good for 1-2 days. Room smells of cigarette smoke.

Leisure Self

10/10

Exceptional

14 Apr 2025

Shahnaz

Cornish view, clean room, and nice staff

Business Self

8/10

Excellent

03 Mar 2025

Shabbir

Staff especially receptionist was very helpful

Business_and_leisure Self

4/10

Poor

20 Feb 2025

Suresh

Too much of noise of music band in the night. Room cleaniliness is poor due to old property. Floor mat is very poor.

Business Self

2/10

Poor

24 Nov 2024

Arian

Oh my days, what an absolute disaster of a place. DO NOT STAY HERE, ESPECIALLY IF YOU ARE A FAMILY. This so-called hotel has multiple clubs inside, and it is absolutely not family-friendly.

Where do I even begin? From the very start, my wife felt unsafe here. There are random men constantly lingering in the lobby, clearly waiting for girls from the clubs. The lobby staff are unprofessional and rude, stopping my wife and me every time we passed through to interrogate us as if I was bringing someone from the club to my room. It’s clear that this type of behavior is commonplace here—absolutely disgusting.

The noise is unbearable. The multiple clubs inside this hotel operate all night, and you won’t get a moment of peace. Forget about sleeping; the noise carries on until 4 a.m. every single night.

The breakfast? Don’t even bother. We paid for breakfast for seven days and didn’t eat there once. The kitchen was filthy, the food was stale, and some of it was clearly leftover from the day before. The dining area had no ventilation—it was suffocating.

The facilities are a joke. The swimming pool was out of order, and the so-called gym is anything but a gym. Don’t expect to use any of the advertised amenities because they’re either broken or completely inadequate.

The rooms are no better. You can hear everything from neighboring rooms—things no one wants to hear. The cleaner would barge in at random times, morning and evening, even with a “Do Not Disturb” sign up.

AVOID

Leisure Family

2/10

Poor

25 Feb 2024

George

Disappointed.

It was quite disappointing to see the condition of the room. Most disgusting situation was the smoke smell in the room. The carpet in the room was very old and was not clean. Noise level in the room was very high until early in the morning which was coming from the night club the hotel host. It not a good p=hotel for the families to stay.

Partner

8/10

Excellent

08 Feb 2024

Mahbub

People/staff were welcoming and helpful. Thanks.

Leisure Self

8/10

Excellent

27 Jan 2024

Bello

Food could be better but overall a good experience

8/10

Excellent

10 Jan 2024

Reza

Excellent value for money 4 star hotel

Very good value for money hotel. Large room, even larger than some 5 star hotels in Deira. Great location near Ghurair mall, union metro and very famous Rigga street. Breakfast is minimal with little choice in a small sized room on top floor but more than sufficient for the day. Staff are very friendly and will attend to all your requirements with a smile. Mosque is 5 minutes away.

Partner

8/10

Excellent

03 Jan 2024

Arsany

its for adults 😅 too much nights

Leisure Family_with_children

4/10

Poor

22 Dec 2023

Verified traveler

Not for young families

This hotel is not suitable for families. They have 4 bars splitted between 10 floor and from 10pm till early morning the music is so loud that you cannot sleep properly. When young kids don't sleep properly, all parents know.

They should clearly advertise there will be loud music during the night time. We requested to change the on first time and we were told by reception that night time loud music will be in every room.

Breakfast, average on the last day we found out if you can request toast and something else if you dont want whats on the table. This type of information should be visible for any guest either on the table or on a chart.

Friends_and_family Family

6/10

Pleasant

30 Nov 2023

Diarmuid

Hear the nightclub all night. Impossible to sleep. Handy for a stop over but dont plan a holiday around it. Pool out of order too.

Leisure Self

4/10

Poor

24 Nov 2023

Rabban

Staffs at reception are rude and unprofessional. Breakfast was poor. It was impossible to sleep almost all night due to the loud music from the night clubs. It was a terrible experience staying in this hotel.

Leisure Family

8/10

Excellent

19 Nov 2023

Oskar

Close to metro, large rooms, friendly staff.
Interesting area with good access to amenities.
Unfortunately the nightclub pumps music all night... Bring your earplugs

Leisure Self

4/10

Poor

08 Sep 2022

Eman

Not suitable for family at all.

It was not suitable for family stay in this hotel, since there were daily night club that did not make us to sleep properly even after changing our room next day to be away from the loud voices that it came from the club and even neighbors who shout and speak loudly after attending their night club. I did not sleep as usual, unfortunately, I stayed 3 days in the same condition.
Thank you.

Friends_and_family Family

10/10

Exceptional

06 Dec 2020

Syed

Excellent, neat and clean hotel

It was amazing and all went very good. Rooms are very big, neat and well maintained. Check in and check out facilities are all very good. Especially Mr. Vineeth at reception are very helpful and also Mr. Mohammed, Manager was very kind to provide me approval for late check out. Well done team. Thank you all for the great service.

Business

10/10

Exceptional

24 Nov 2020

AltafKhan

Perfect place to stay by all meansat a resonable price.if parking terms imprived. It woukd be ideal.

Business Partner

10/10

Exceptional

21 Dec 2019

Verified traveler

I liked everything there. Nice location and hotel staff were nice.

10/10

Exceptional

07 Aug 2019

Verified traveler

Excellent customer service and hospitality , was excellent choice

Leisure Family

2/10

Poor

20 Mar 2017

Verified traveler

No good if you need to sleep

This hotel is terrible!

The hotel has two night clubs that run until 3am, they are so loud that you can hear the sound through the entir building. I was 5 floors away from the 10th floor nightclub and could still hear and feel the sound booming away, I had very little sleep that night.

I was booked in for 3 days, but only stayed 1 day, I booked another hotel instead.

8/10

Excellent

27 Nov 2015

Verified traveler

Beyond my Expections

I enjoyed my stay

10/10

Exceptional

13 Sep 2015

FATIMA

excellent stay like a king

Very good

6/10

Pleasant

30 Jan 2015

Verified traveler

Not bad but not great.

Decent hotel, but relatively expensive for what you get.

8/10

Excellent

10 Nov 2014

Verified traveler

business in deira

Plesant and helpful staff with a nice big room

4/10

Poor

20 Oct 2014

David

Pleasant staff, noisy hotel.

despite asking for a room on higher floor (away from noise as per write ups) upon check I was given q room on the 1st floor.
eventually changed to 7th floor, but even then from 10pm until 4am you could hear the thumping of the disco.
only one restaurant open (the pizza place) all other restaurants closed for good according to staff ?

8/10

Excellent

26 Aug 2014

nabeel

Very good hotel very staff

8/10

Excellent

03 Aug 2014

Excellent Hotel, close to everything.

I initially plan to stay for two nights. But I extended to two more nights. The rooms were very large, nice, clean and convienetly located.

10/10

Exceptional

10 Mar 2014

Sadiat

Perfect hotel, close to everything!

It was beautiful. Great customer service. Bed was comfortable, room was large and clean. Bathroom was spacious too and cleaning was done regularily, everything was on point.

6/10

Pleasant

05 Jan 2014

Verified traveler

Business & Leisure Stay at AlKhaleejHotelDubai

Staff are courteous when you meet them one on one. There are a couple of Philippine front desk ladies who are very rude and unhelpful on the phone once you call in the evenings and will almost always not get a sole request done. They pretend to be nice when you come down because their general manager's office is close by and his door is always open. The hotel deliberately encourages the nightclub on 2nd Floor (Escobar) to play irritatingly loud music which is most intolerable even on 5th Floor. Their breakfast buffet is nothing to write home about. Bedroom is spacious and reasonably clean, likewise bathroom. Downside is after two people have taken a shower or bath, hot water goes cold but will return after 45 minutes. Good internet service which is for no additional charge. Location is very central and excellent for tourists, business person etc. concierge and Porter are helpful. General Manager is also helpful and staff pretend whenever he is around. My floor was wreaking of cigarette smoke despite being a non smoking room/floor. The hotel has potential to be great if these complaints are addressed. Television channels need to be updated to include more western channels such as SKY NEWS. Overall I would score as a 3 out of 5 and frankly a 3 star. These days when anything is possible you may find a 4 star rating which is certainly unmerited. I stayed at AlKhaleejHotelDubai with my wife and son .

Not bad for the price though but could improve greatly.

10/10

Exceptional

28 May 2013

Verified traveler

I have been staying with you for the past several visits and intend on staying with you the next time but I had a problem this past stay due to the re-modeling going on on the floor above me. the heavy hammering would start at 7am and go non-stop til 6pm. I told the desk that I couldn't even hear the TV and even let them hear the noise over the phone--it was awful. I was told I would be moved to another room but never was and after requesting twice I just gave up--I feel I should have got a reduced rate due to no one else would have stayed in this room,anyone else would have demanded their money back and left. I always enjoy my stay with you and I know I will next time also but do think I should get some compensation on the next stay for the constant noise I had to endure for 3 days.

6/10

Pleasant

02 May 2013

Verified traveler

Great hotel but one problem

Everything except one thing about this hotel was amazing.
There are multiple restaurants inside the hotel, a great Japanese restaurant, the default random restaurant with a variety of choices, a very tasty french steak restaurant, and finally a nightclub.

The nightclub was the main problem as after a certain time every night the music would be blaring until 3am, so if you like to sleep this might not be the hotel for you.

6/10

Pleasant

17 Apr 2013

Verified traveler

it is ok. too expensive for what it is. Four star hotel does not have coffee andtea maker in rooms?

2/10

Poor

03 Apr 2013

Verified traveler

Book Another Hotel

Awful. Paid for a room with a large bed and the first night I was in one but right above the restaurant/club which has no soundproof and was insane loud until about 4 am. The next day they moved me to a different floor because of construction on that floor to a room with twin beds which I was pretty mad about. No loud music that night, but there was vibrating noises through the wall all day, no idea what it was, but it was very loud. Needless to say, I didn't sleep any of the 3 days i was there and the hotel did nothing to help accommodate any of this. They simply didn't care. A waste of 2400 Durham.

6/10

Pleasant

23 Mar 2013

John

Good in a Pinch

Dubai's hotels were full, owing to the confluence of Saudi and Iranian holidays. The Al Khaleej Palace was one of the very few that was available for a reasonable price. While the hotel has certainly seen better days, it is clean, it is safe, it is well-located, and the staff means well. The rooms are large, and are of a good standard. The bathrooms and related fixtures are fine. Do bear in mind that the in-house night club can be noisy, especially on Thursday and Friday nights, but, I had no trouble falling asleep. There are two in-house restaurants; I overheard compliments regarding both of them, though I did not eat in the hotel. My only real complaint is the mini-bar shakedown at checkout. It cost me at least 20 minutes, as management simply does not permit the reception/check-out clerk to believe customers' statements regarding mini-bar consumption, and no floor employees were available to verify my claim (the clerk privately apologized to me). Next time, I shall simply telephone the reception desk while I am packing prior to checkout, and ask that someone be sent to my room to verify mini-bar consumption (which, by the way, was zero). On the whole, and with the foregoing caveats, I recommend this place.

6/10

Pleasant

13 Mar 2013

alper

Good value for money

Hotel is in a good locaiton if you are in Deira area. Stuff is friendly. Business center and internet is free, so its easy to follow up your business.

6/10

Pleasant

05 Mar 2013

Verified traveler

Noisy Night!

It was noisy because of the nightclub. Couldn't sleep until 3 am!!!
The internet connection sucks there!!!

6/10

Pleasant

25 Feb 2013

Verified traveler

The hotel was ok. I was expecting better quality. I think the rate of this hotel should be 3 or less. The hotel has good things too, the location was no far from the train station, and I like tha.

8/10

Excellent

18 Feb 2013

Verified traveler

Great service, but loud nightclub

I had to book this hotel after missing a flight out of the Dubai airport. This was one of the few options available which were not very far from the airport, had free (included, I should say) wi-fi, and an airport shuttle. I did have to take a taxi TO the hotel from the airport, but there was a shuttle back when I left the next morning. Positives: The staff. From Joey the Filipino at the front door, to the lady (whose name I didn't get) who helped me at the front desk, everyone at this hotel gave great service. They got me a room quickly, set up my wake up call for the next day, and booked my shuttle to the airport the next morning. So, the service was great. The room itself was large, the bed was decently comfortable (not amazing, but decent) and the comforter was warm. AC didn't seem to want to switch from cold to warm, however. I, sadly, was on the second floor. This meant that the \"boom-boom-boom\" from the nightclub was very audible, as had been the construction banging, previously during the day. Restaurants were good, if a little pricey, but the service was good in the two I tried (the Italian restaurant and the Sushi). I'd say the hotel was worth $100 USD a night, but not the 130 I got charged.

8/10

Excellent

07 Jan 2013

Bahtiar Afendi

nice hotel

Big and very clean room

8/10

Excellent

28 Nov 2012

Verified traveler

Nice one!!

Pros: 1) Room was good. 2) Hotel is not far from airport. 3) Staff was good. 4) Bathroom was big and clean. 5) Bed was comfy.
Cons: 1) Airport drop off was not complimentary, charges AED 30. 2) TV in room was very small.

10/10

Exceptional

09 Nov 2012

Verified traveler

Great Hotel with excellant service.

Our Stay was very nice. The hotel resturants are excellant, the food and prices are great.
Everything went very smooth. The hotel service was excellant. Every aspect of our stay was good. The location of the hotel is great, close to down town Dubai and the Airport.

8/10

Excellent

31 May 2012

Anon

A Wonderful Rough Diamond!

I always stay at this hotel whilst in Dubai (usually on business) because from a price: quality perspective it is extremely competitive. The external appearance of the hotel, public areas and rooms themselves are pleasing and it avoids hosting noisy night clubs (often with dubious clientele) which makes it ideal for anyone wanting some peace and quiet during the night.
Additionally the rooms and bathroom are quite large and spacious whilst the decor is fairly tasteful, even if the furniture/carpets can look a bit tired. The mini bar is well stocked and Wi-fi is free to all guests which is a huge plus!
The location of the hotel is perfect- 2 minutes walk to Dubai Creek (ideal if you like having an evening stroll or to visit some other hotel nightclubs or restaurants in the area).
Whilst breakfast is a fairly average affair, I've never minded because it is adequate and served by friendly staff. I have always found the staff great from Bell porter to Reception Desk to Duty Manager which is why I keep returning back to old friends!
This hotel might appeal to guests who in general like boutique hotels but are prepared to settle for a bit less in terms of decor and ambiance.

8/10

Excellent

10 Dec 2011

Verified traveler

good hotel in general

location is good - Employee efficient and reacts friendly

4/10

Poor

05 Sep 2011

ricardo

ricardo

old, poorly-maintained and mediocre service,

2/10

Poor

16 Jun 2011

Tom

Not at all nice, except for a few employees

I booked this as it had good reviews...the rooms are old, dank and musty. The furniture is quite old as well, and mostly damaged (chips etc). I know this because I had 3 rooms the same night due to problems.
The staff were nice, but the hotel is quite ugly.
If you're just looking for somewhere to sleep, and don't care about anything else, this will do. If you'd rather some cleanliness and not a musty room, go somewhere else.

8/10

Excellent

14 Apr 2011

Tsuyoshi

Nice hotel with the best Japanese Restaurant in Dubai

Im always using this hotel when i go to Dubai because its service is flexible and staffs are friendly and kind. Extra bed for kids will be provided in free of charge. Location is not so far from heart of Commercial area with Dobai Mall and Burju Khalifa. It is relatively near from Air port. There is a Avis rentacar office near from the hotel.

Family

6/10

Pleasant

19 Jan 2010

Vicenc

Good and bad

This hotel is good value by Dubai's standards and it seems like a 4 star until you take breakfast and it falls short. The restaurants are good in the hotel otherwise.
It doesn't have a bar and the internet service is not great. This hotel is just let down by a couple of points that I find important.

8/10

Excellent

15 Jan 2010

Toyokazu

riyadhfrog

Good receptionist and bellman. Very good restaurants.
No heater. Room is cold in the winter.

Family

2/10

Poor

29 Dec 2025

Paolo

Ha parte il casino fino le 4 del mattino