Name: Al Sarab Hotel
Address: Al Rigga Street, Deira- Dubai, 113330, AE

10/10

Exceptional

29 Jul 2026

Shahid

Nice hotel
Good staff, especially shah sahib.

8/10

Excellent

10 Jun 2026

Tariq

Clean rooms. New carpets and entertainment

Self

6/10

Pleasant

25 May 2026

Mazin

Good

2/10

Poor

29 Mar 2026

ludwig

not sure!

Self

6/10

Pleasant

22 Feb 2026

Rupinder

Very old hotel, dirty carpet, not a good location. Breakfast was good. Will not recommend

Partner

6/10

Pleasant

16 Feb 2026

Walid

The carpet is not clean, the staff is cooperative
Hot water is not guaranteed all time
Some noise in the night, awesome location

Business

10/10

Exceptional

13 Feb 2026

Mulki muhudin

Excellent hotel. The staff were incredibly nice and friendly, making the stay feel comfortable and enjoyable from start to finish.

Leisure Friends

2/10

Poor

07 Feb 2026

Rabi

The carpet need a deep cleaning ,the scent in the room
Is bad for a high amount over £60 per night which is a rip off the Bath rooms is full of moulds and the bed was full of human hair all over high price for zero performance

Leisure Self

6/10

Pleasant

13 Nov 2025

Muhammad Atif

Check in process was very prompt, Room clean but missing amenities such as dental kit, shaving kit and room slippers etc. Small size room, noisy in night due clubs oat first floor
much nosy i

8/10

Excellent

25 Oct 2025

Farooq

Very good

Business

4/10

Poor

24 Oct 2025

Mazin

Not good service

10/10

Exceptional

17 Oct 2025

Varun

Its my second time in this hotel. With this deal, this is one of the good hotels. V near to Al rigga metro station and other food chains. Manager is V cooperative. Overall, i like this place.

8/10

Excellent

26 Aug 2025

Octavius

good

Business_and_leisure Self

8/10

Excellent

24 Jul 2025

Tariq

or short stay its okay
Staff is very friendly n nice
My overall stay was good

10/10

Exceptional

04 May 2025

ebadolla

Everything was OK

6/10

Pleasant

30 Apr 2025

Mark

Cold water

Partner

10/10

Exceptional

19 Mar 2025

Jonna

Filipina receptionist is very accommodating😊.

Leisure Partner

8/10

Excellent

25 Feb 2025

Mahmoud

Good place to stay , room are clean , but noisy at night , not very far from metro station

Business Self

10/10

Exceptional

21 Feb 2025

Yanet

Very nice and quiet place

Leisure

2/10

Poor

17 Feb 2025

chee

Awful

Two nite clubs on 1st floor blasting music all night

4/10

Poor

03 Dec 2024

Shashwat

I recently stayed at your hotel for 2 nights and unfortunately, I had a highly unsatisfactory experience. I feel compelled to bring the following issues to your attention, as they significantly impacted my stay:
1. Internet Issues: The internet connection was unreliable and didn't work properly throughout my stay, which was very frustrating.
2. Plumbing Issues: The water in the washroom was not draining, which caused a significant inconvenience.
3. Noise Disturbance: There was excessive noise from the nearby nightclub throughout the night, which made it impossible for me to get any rest.
4. Lack of Coffee Supplies: There was no milk available for coffee, despite it being an essential part of the room amenities.
5. Inappropriate Staff Behavior: When my friends visited, the staff were rude and unwelcoming, specifically refusing to allow visitors in an abrupt manner.
6. Drinking Water Request: When I requested drinking water, I was told that it was unavailable, which I found unacceptable.
7. Rude Staff at Night: Adil, who was on the night shift, was particularly rude and unhelpful, which made me feel very uncomfortable.
8. Check-in Priority: When I arrived to check in, other guests were given priority over me, despite having a confirmed reservation.
9. Unhygienic Bedding: The pillow covers had a strong odor of hair oil, indicating that they had been used but not properly washed.
10. Moisture Issues: Both the bathroom and bedroom had noticeable moisture on the ceiling, suggesting

2/10

Poor

03 Dec 2024

Shashwat

I recently stayed at your hotel for 2 nights and unfortunately, I had a highly unsatisfactory experience. I feel compelled to bring the following issues to your attention, as they significantly impacted my stay:
1. Internet Issues: The internet connection was unreliable and didn't work properly throughout my stay, which was very frustrating.
2. Plumbing Issues: The water in the washroom was not draining, which caused a significant inconvenience.
3. Noise Disturbance: There was excessive noise from the nearby nightclub throughout the night, which made it impossible for me to get any rest.
4. Lack of Coffee Supplies: There was no milk available for coffee, despite it being an essential part of the room amenities.
5. Inappropriate Staff Behavior: When my friends visited, the staff were rude and unwelcoming, specifically refusing to allow visitors in an abrupt manner.
6. Drinking Water Request: When I requested drinking water, I was told that it was unavailable, which I found unacceptable.
7. Rude Staff at Night: Adil, who was on the night shift, was particularly rude and unhelpful, which made me feel very uncomfortable.
8. Check-in Priority: When I arrived to check in, other guests were given priority over me, despite having a confirmed reservation.
9. Unhygienic Bedding: The pillow covers had a strong odor of hair oil, indicating that they had been used but not properly washed.
10. Moisture Issues: Both the bathroom and bedroom had noticeable moisture on the ceiling, suggesting

Leisure Friends

4/10

Poor

22 Apr 2024

Christine

Smelled like smoke all over, asked for towels twice and toilet paper. Did not come until we has to ask a third time

Business_and_leisure Friends

10/10

Exceptional

01 Apr 2024

Dieu

Everything

Business_and_leisure

6/10

Pleasant

14 Mar 2024

Dennis

Bathroom is small. There is no kettle in room but you can have one at request.

Leisure Self

4/10

Poor

13 Jan 2024

Labib

The property has bad odour. Staff were nice and freindly. Would not book here again.

6/10

Pleasant

26 Oct 2023

Donald

I cannot stand when one has A/C and it is hard pointed at you ... no adjustments possible. So, even though room is set to 24C one cannot be anything but cold (including under sheets) all the time.

One key card provided thus A/C is only one when you are there.

Each time key card is re-entered you'll need to reset the breakers!

Make sure you flick the hot water heater. The first day ... cold showers (but in Dubai ... their cold water is NOT cold!!!

Did not eat there. Too many other alternatives nearby.

Setting was exactly as desired.

Business_and_leisure Partner

2/10

Poor

29 May 2023

Marina

I rarely write reviews, but I feel like I have to describe my experience with the hotel.
I requested a non-smoking room, which was provided to me with a tiny remark, which I had no idea about. There is a shisha place downstairs with a very poor ventilation system, so the smoke from there spreads all over the hotel. The room was on the 6th floor, with non-opening windows, after a while I felt that I have troubles breathing and handling the smell in general, they put excessive amounts of air freshener to hide the smell that comes from shisha place, which makes things worse. When I came downstairs and complained about the situation, I was notified that the smoke comes from this area, and the only thing they could do for me it is spray more air freshener, which in my situation fixes nothing. I have chronic illnesses and such conditions may contribute to complications in my case, so I tried to state my case to a desk agent that was working that day, and she just laughed at it and said there would be no refund, but I can leave if can’t handle the smoke and smell. Just imagine it! She found the whole thing laughable! Wow!
I wouldn’t recommend anyone to stay there. And very grateful to Expedia for assistance in resolving this case.

6/10

Pleasant

02 Jan 2023

Verified traveler

Comfortable

Our stay was good. Room and bathroom were clean. Service was very good. The only issue was fewer towels provided than other hotels. On demand they gave us some, but still short of hand towels. Staff was helpful and guided us about places to eat and some new year celebration places.

Friends_and_family Family

4/10

Poor

27 Dec 2022

Marcus

Lack of cleanliness

Business Friends

2/10

Poor

04 Nov 2022

Aryan

Two nights in HELL!!

We stayed at the smallest room for two nights.
- Although the staff presented any demands as soon as possible, the room was not ready when we checked-in.
- We had no shampoos, and just one soap for two people.
- We did not even had hot water in the bath, so we took a bath with cold-lukewarm water.
-We had no privacy and we could easily hear the people at the other rooms talking to each other.
- The sound of clubs downstairs did not let us to sleep and we could smell cigarettes in our room.
- At 3:30am the reception called us and then apologized for contacting the wrong room.
- During the nights people and staff walked through the hallway and talked and laugh loudly. Nobody was there to control the situation.
- The light in the room was not enough and sometimes we used flashlights of our cellphones.
- Breathing in lobby was not possible due to cigarette smoke and smell.
Generally, this hotel is not suitable for families and couples and even most of the single individuals. We will not go back there even if we have no place to sleep!!!!

Leisure Family

8/10

Excellent

27 Mar 2022

Ameer

Overall good

10/10

Exceptional

27 Nov 2021

Noelia

Spent a week at this hotel and booked it at a great rate. When we arrived, check in was super smooth. Once I needed my PCR test a medic was called and an appointment was made. Make sure to have cash. If not, one is located down the street. Several shops around and I did a bit of shopping. Ate at the cafe and had many wonderful meals. I called room service and they had a card machine. Keep cash to tip. Staff was respectful and always pleasant. Cabs were called and papers were printed for me. I would stay again in the future.

Leisure Partner

4/10

Poor

28 Jun 2021

Verified traveler

Although the room was quite small, it seemed liked it was recently renovated. The refrigerator was broken and moldy. The hotel has a creepy vibe to it with lack of privacy. As soon as you walk in to the lobby you are greeted with 4-5 security guards who constantly ask you if you are staying at the hotel. To the right is a security room with over 20 TV screens that monitor activity through out the hotel.

Leisure Self

8/10

Excellent

02 Mar 2021

Verified traveler

It's good enough compared to its price ! clean rooms and good furnitures

Leisure Family

10/10

Exceptional

16 Aug 2020

Ekaterina

Highly recommend!

The place is surprisingly very good for solo stay. Hotel’s staff is very friendly and room is seems new and clean.

Self

10/10

Exceptional

28 Jul 2020

John

Amazing experience and Good customer service

Amazing

Friends_and_family Friends

8/10

Excellent

01 Apr 2020

Verified traveler

Exeptional value for money. Comfortableclean rooms.
Only two issues the smoking rooms has no opening at all inoreder to circulate fresh air in the rooms. Plus at night the AC would not work and was constant in temerature . Being a hotelier we do notice such things. There wa no curtesy call to check if the AC worked or not. The pillows were a bit lumpy.

The plus side is the value for money small cozy yet clean

8/10

Excellent

12 Mar 2020

mark

stayed for a night before a morning flight
close to the metro so just walked to metro to go to airport; seems to be clean, inexpensive hotel

Business

6/10

Pleasant

20 Feb 2020

Verified traveler

The hotel provide the same food for breakfast. No change in breakfast menu

Leisure Self

4/10

Poor

21 Jan 2020

Khalid

Meeting at reception is OK. The location is close to the metro station.
The furniture need to be renewed. The breakfast is poor. No cleaning unless you call them. Above all the room is very noisy.

Leisure Self

8/10

Excellent

13 Oct 2019

Pedro

Excellent place, but a little bit noisy @ night for the presence of the clubs into the hotel.

Business Family

4/10

Poor

25 Sep 2019

Courtney

Very shady place. Staff is control freak and the entire hotel and rooms smelled like cigarettes.

Friends_and_family Family

4/10

Poor

13 Jan 2019

Husna

Shower had barely any water pressure

Partner

2/10

Poor

30 Dec 2018

Traveler

I got a smoking room and was later told I couldn’t smoke in my room when I started smoking a cigar because the fire alarm was going off. They removed the alarm in my room and I still could not smoke. I was also received two phone calls from the hotel staff asking if I want a “massage” from a beautiful girl.

Business_and_leisure Self

8/10

Excellent

03 Oct 2018

Emmanuel

Good Hotel in the city & closer to airport

My stay was okay. The director/manager was a good guy and Tahir was fantastic. They upgraded my room from standard to executive due to inappropriate information. However, the hotel receptionists/officers need to cultivate habit of reasoning with guest issues and provide solutions as regards to accommodation. This will keep the guest to patronize the hotel another time and not just money.

Above all, I recommend the hotel for family on holiday, workers and for anybody who want to stay in the city and close to airport.

6/10

Pleasant

23 Sep 2018

Shoaib

last resort

hotel refused to provide kettle in the room, (being a 3 star). gave us the smallest possible room. i booked for twin bed but they gave me one queen bed.

10/10

Exceptional

18 Aug 2018

Muhammad

Nice and clean.

Only stayed overnight, but happy with the hospitality for the time being.

8/10

Excellent

01 May 2018

Verified traveler

Final Night Fun

The hotel is so clean and the shower is amazing! We stayed one night before our early morning flight home, and we checked out before breakfast, so I cannot comment on the food. I can say that the thumping from the night clubs, there are three in the hotel, starts about midnight. With earplugs it wasn’t a problem, but again, we only stayed for one night. I didn’t go for a dip in the pool, but the spa is wonderful! I had a massage, followed by a steam, and it was worth every penny. Everyone was so nice, and my masseuse, Kacey, was a gem. She was welcoming, gave a relaxing massage, and was friendly, too. This was a nice way to end our time in Dubai.

Partner

10/10

Exceptional

29 Mar 2018

Abimbola Blessing

Nice place to be during but holidays

Lovely place to be stay whenever u looking for where to stay during ur break,lovely,lively people to be with

Family