Name: Howard Johnson Plaza by Wyndham Dubai Deira
Address: 26 B Street Al Rigga Al Muraqqabat Deira, 7, Dubai, 128455, AE

10/10

Exceptional

16 Mar 2026

Ibtissam

It was a luxury hotel very nice and beautiful all shopping was behind the hotel I will very appreciate the staff was very lovely and humble I will recommend Evry one this hotel very very nice I will come back again my next trip inshallah

Self

10/10

Exceptional

31 Jan 2026

YEHYA

Great place

10/10

Exceptional

26 Jan 2026

Mohamed

Everything was good but one problem the power went off two time

10/10

Exceptional

25 Jan 2026

Jonathon

Great hotel

2/10

Poor

18 Jan 2026

Russom

I travel frequently and have stayed in many hotels over the years, but I have never experienced anything as bad as this. The hotel has nightclubs inside the building and is filled with loud young partygoers, The noise was unbearable and the windows were paper-thin, making it completely impossible to sleep. We got not sleep at all during our stay.

In addition, the room was dirty and despite repeatedly requesting a room far away from smoking areas, there was a strong smell of smoke throughout the room.
The staff was extremely unhelpful and communication was poor to nonexistent. To make matters worse, even through we arrived at 1:00 PM, our room was not ready until 11:00 PM, which made it completely unacceptable.

Overall, this was deeply disappointing experience, and I would strongly advise others to avoid this hotel.

Friends_and_family Family

2/10

Poor

21 Dec 2025

Ismary

Staff was not professional and unbothered. No customer service

Self

10/10

Exceptional

20 Dec 2025

YEHYA

Great staff

Business Self

2/10

Poor

01 Dec 2025

Ozgun

staff support was lacking. they did not leave towel in the room i called reception twice and i had to wait wet. overall staff was rude at the front desk not helpfull

Business

8/10

Excellent

18 Nov 2025

Hannan

Room check in experience was bad we arrived around 6pm still had to wait for 1 hour to get room ready for check in

8/10

Excellent

08 Nov 2025

Tasneem

There are 2 clubs. Dont make a mistake of having a room above the clubs otherwise you can say adios to your sleep.
Noise is terrible. Vibrations!!!

8/10

Excellent

06 Nov 2025

Ramzi Chafic

Was good

10/10

Exceptional

25 Sep 2025

Asif

Overall is very good ,

Partner

8/10

Excellent

31 Aug 2025

Diana

No comment

10/10

Exceptional

22 Aug 2025

Ibrahima Abdoulaye

Thank you to the staff

Leisure Self

2/10

Poor

21 May 2025

Sharmalee

The location is good, everything else is awfully. The room smells like a sex and cigarette. The bathroom was dirty and smells like loop. You can see molds on the walls and floor. The bathroom sink needed proper cleaning, you can see hair and toothpaste residue. The furnitures are old and out dated.

I couldn't sleep due to the loud noise coming from the rooftop club (I was on the second floor). The club ended at 4 am.

Leisure Partner

8/10

Excellent

07 May 2025

Mohamed

Staff very friendly

Business_and_leisure Partner

2/10

Poor

02 May 2025

abraham

The property is nothing like advertised. Rooms are pathetic dirty n tiny. There wasn’t any secure locker- just had a label on wardrobe.

Had to check out without completing my full stay. Met a lot of fellow travellers with similar experiences and had similar complaints with reception.

If you are reading this, please book elsewhere.

Business_and_leisure Self

2/10

Poor

17 Mar 2025

Istarlin

1

2/10

Poor

07 Mar 2025

Istarlin

They never refunded my deposit money that they were supposed to refund to my card

10/10

Exceptional

02 Feb 2025

Infected

Excellent

8/10

Excellent

26 Jan 2025

Abu

Good location

6/10

Pleasant

22 Jan 2025

mohamed

The smell of smoke in the lobby and on the roof

6/10

Pleasant

22 Jan 2025

Michal

Not what is advertised

Not very good. Rooms dated, nothing like in the photos. A little smelly. No possibility to open the window, no hot water. Staff not the friendliest you can imagine. Noisy

Business

6/10

Pleasant

29 Dec 2024

Hussam

Old but still good. Staff r helpful.

Business

6/10

Pleasant

15 Dec 2024

Ali

Lots of noises in the hole way

Leisure Self

2/10

Poor

28 Nov 2024

Sunil

One of the worst hotels that I have stayed in ever. The room was not cleaned properly with food (french fries etc) lying on the carpet. The toilert roll holder in the bathroom was broken, no mat for the bathroom floor, a work desk without any chair, the bathroom door wouldn't close properly unless you pull it really hard from outside. I showed all of this to one of the hotel guys just before checking out. I also gave the feedback to the reception at checkout and the guy there said to report it all online - he was completely indifferent and unapologetic about the state of the rooms.

Business_and_leisure Partner

8/10

Excellent

17 Oct 2024

Ananda

Great location, big rooms , but little dated

The executive room was massive, 2 rooms , 2 toilets, but the rooms are now a little dated. I had to complain about the internal phone not working, missing towels and missing tea cups. Rachelle at reception sorted them out very promptly. She was a pleasure to deal with , even extended my check out by a little, even though I didn't end up using that extension.

Self

4/10

Poor

01 Oct 2024

Roger

I had to get our key reactivated every time we went back to our room. They need a sign around the pool that says slippery when wet. I slipped and hurt my back and went down to let them know. They did nothing about it and just ignored anything i said. Definitely will not stay there again.

Leisure Self

10/10

Exceptional

27 Sep 2024

Roger

.

4/10

Poor

19 Jul 2024

Shabbir

We had asked for non-smoking room. We recieved bed sheets that smelled like they were recently used in a smoking rooms the floors were not cleaned properly and the sink would not working properly. The bed sheets smell almost made it unbearable to sleep because of the stench of the bed sheets.

Leisure Family

4/10

Poor

07 Jul 2024

Muhammad

Restrictions too much

Business Self

2/10

Poor

17 Jun 2024

Prakul

Horrible service

Business_and_leisure Family

2/10

Poor

03 May 2024

liban

Twice they changed my suite due to air condition not functioning. Bathrooms leaking from ceiling in the first room I was checked in and room was hot with no air condition. Maintenance, called and still could not fix. They never changed my room for two nights. I had to sleep waking up sweating in the middle of night. They switched me third night to a known broken room with no air condition again and bathroom leaking. Almost broke my neck after taking a shower because floor was full of water. Staff at reception were rude and never gave me anything for complimentary or refund after second night. They kept saying hotel is full avoiding to change me to a better room. If you are on vacation it’s the worst place to stay. Hotel is old. I don’t see anything I could compliment on. Restuarant basically has nothing good about it visually or the food. I would never stay this hotel again. Be warned, don’t ruin your holiday and be attracted by the low price only to experience loud noise from the hindi club and Philippine club in the lobby and old, broken HVAC, broken bathrooms that are flooded after bath or showers. They are rated as four star, they must have bribed to get that many stars. I wouldn’t even give them any star.

6/10

Pleasant

24 Apr 2024

Verified traveler

Arrived st night and que to check-in as they have staff at night ,they said they sre on shortage.
The rooms without any view.

Rest are ok

Partner

6/10

Pleasant

22 Apr 2024

Janelle

Bathroom needs updating. Mould in between tiles. We had twin share room but only one set of towel provided. TV did not work.

Friends_and_family Family

6/10

Pleasant

09 Mar 2024

Umair

Near metro and night market.

Business Self

2/10

Poor

08 Mar 2024

Jeaneta

Hell hole!! NOT A 4* AT ALL

First of all we have been going there for the past 7 yrs... when it was called Flora Grand...then Lotus Retreat now Howard Johnson. Things have going from bad to worst. Towels was so worn and off white i would not use for my floors. Could not let water out basin had to ask for help. Suppose to have had a king size bed but a dble bed. Reception says thats what you booked thats what you get. First room had a freshly wet painted bath. We were full of paint while trying to shower. Oh hell what a place!!!!

Partner

6/10

Pleasant

09 Feb 2024

CARL

This property is heavily booked and used. The rate per night is average and good for budget travelers. the staff is friendly and respectful. However, the rooms are standard and in need for renovations. We had problems with black mold and roaches in the rooms. Management addressed the issue with a new room but the same conditions were found.

Business_and_leisure Partner

4/10

Poor

21 Jan 2024

Krishna

Bad experience.. House keeping is terrible...

The room was not clean, heavy smoking smell. Bathrooms were not ready with Body wash gel and Soaps. It was empty. The response from Reception was very pathetic. After so much shouting they shifted to a new room. The room has lot of small cockroches.. In the nights it is visible in rooms, toilets everywhere.. like it is a hatchery... No pest control done.

Business

4/10

Poor

13 Jan 2024

Tooba

The only good thing about this hotel is the location and easy access to the metro. But other then that hotel service was not so great. We had to change rooms on the second day because our room keys were not working and there were cockroaches in rooms. Unfortunately there were cockroaches in the second room as well, and there was water leakage in the bathroom. Just overall a bad experience at the hotel. The breakfast buffet was good though.

Leisure Family

8/10

Excellent

13 Jan 2024

Douglas

Well recommended.

Good stuff: 4 minute walk to metro, 1 minute walk to convenience store, 6 minute walk to mall. Unheated pool (in January), comfortable large room with mini fridge. Maintenance responded quickly to broken water heater switch.
Bad stuff: dull thumping noise from night club and noise in the street most of the night. Granted, it's a big city and a densely populated area.
Impossible to take a shower without the floor getting wet but easily remedied with the bath mat.

Friends_and_family Friends

2/10

Poor

09 Jan 2024

zainub

The rooms are dusty & have mould in the bathrooms...the hotel gets very noisy at night with loud music like a club you cannot sleep.the area is not a good environment at night especially with kids you cannot walk around with kids at night.

Leisure Family_with_children

2/10

Poor

16 Dec 2023

Roopa

Multiple issues

AC thermostat doesn’t work, was too cold, else solution given was to switch it off; plug points not working, kettle does not work, no soap in the bathroom on check in, phone cord keeps falling off.
I checked out in 1 day although I prepaid for 2. Good customer service mandates that you issue a refund at least for the 2 nd night

Friends_and_family Family

4/10

Poor

08 Dec 2023

Jezrael

Hotel is outdated. There were some tiny cockroach in our room and we ask them to clean our room but still the same. Reason why we always close our luggage coz we don’t want this tiny guys coming home with us. Nice thing about the area is accessible to a lot of things like bus and train, restaurant, and shopping mall.

Leisure Partner

2/10

Poor

30 Nov 2023

Mohammad

Staff was realy slow at the reception not very helpfull i have to wait almost 1 hour to get my room after check in time there tv had problem no channel was working.

Leisure

6/10

Pleasant

23 Nov 2023

Mahesh

Too many cockroaches

8/10

Excellent

13 Nov 2023

Harminder

Nice

2/10

Poor

12 Nov 2023

Verified traveler

No lock for room = No privacy

The room safely lock was broken off and the regular room lock was also not working :/

Friends_and_family Friends

2/10

Poor

21 Sep 2023

Haisam

Roaches sharing my room

I have stayed several times here with mixed feelings. This time it was horrible. I got a smoking room and had to kill 2 roaches upon arrival and couldn’t reach the one in the ceiling. I checked out after a day and the management wouldn’t either credit my other night nor even an apology.

Business

4/10

Poor

21 Sep 2023

Tatiana

Need manager to follow cleaning at time

When reach hotel at 1. 00 pm stay more than 2 hours and a half to check in, all times they said we clean your room sir, 3.30 check in when I get my room they start to clean it,
When asking cleaning service why you are late he answered me no employees only me, second day and third day, when come back to hotel at 5.pm my room not cleaning, I spoke to manger and reception but nobody care

Business

10/10

Exceptional

24 Aug 2023

rahmattullah

Very easy to shopping
Near restaurants

Leisure

2/10

Poor

21 Aug 2023

Muaadh

Not good

2/10

Poor

19 Aug 2023

Muaadh

Not good

Business Friends

2/10

Poor

19 Aug 2023

Muaadh

Very very bad

Friends

8/10

Excellent

18 Aug 2023

Alhomaidi

They got rooms with three beds so if you are three adults that would be good choice.

4/10

Poor

03 Aug 2023

SHABBIR

Rude, adamant and not service minded are some adjectives for couple of folks at check in. Were a hassle to get through, didnt care about small kids waiting and were just not pleasant experience overall.

Property itself is well maintained. Would neither recommend nor revisit, there are lots of goos options in vicinity.

8/10

Excellent

21 Jul 2023

Alioune

great

4/10

Poor

14 Jul 2023

Nagnouma

More bugs in the room

Leisure Friends

2/10

Poor

13 Jul 2023

Mohammad

Very unsafe place for families with children. My family checked in at 3am because our flight was delayed and when we reached the hotel there were prostitutes waiting outside of the hotel.
In regards to the cleanliness our room was very untidy
There were cockroaches in the room and in the fridge.
I was very unsatisfied by the hotel hospitality

Leisure Family

2/10

Poor

21 May 2023

Syed

There were many issues and the biggest of all was life threatening.

1. I came to hotel at night and requested for early checkin and they said you can come around 9 or 10 for early checkin and if there is room available surely they will but around 12 for sure they will offer room however they gave the room late.

2. On first day i slept and woke up late in evening and left the hotel however when i came late i saw few cockroaches which i killed and slept however other day for almost 24 hours i was killing cockroaches and hotel did not take any action.

There was a time when there were tiny cockroaches were next to my bed and then i couldnt sleep and went to reception with my luggage late in night and stayed in lobby for 6 hours.

I wanted to report the matter but the hotel was not responding through room phone so i had to use hotel lobby phone to reach reception.

The hotel sent spray but there were one too many. They keep coming and too tiny that i couldnt sleep

3. I also caught cockroaches in hotel main lobby.

4. I reported the matter to staff and they told me its common. The Hotel Management think themselves above law. They also told me that whenever inspection team comes hotel says they are full and they dont have room so the inspection team never see the issues.

5. The staff also told many other customers reported same issues many times but no support.

6. They offered me refund for my stay and they didnt give later.

Business Friends

2/10

Poor

23 Apr 2023

Suhailabbas

Unclean rooms
Roaches in bedrooms and bathrooms
Poor customer service

Leisure Family_with_children

2/10

Poor

20 Apr 2023

DHANASHYAM

Nothing

2/10

Poor

15 Mar 2023

GLADYS

Show some pictures and the really is other!
Terrible breakfast
Room isn’t like pictures
Outlets don’t work

Leisure Family

4/10

Poor

13 Mar 2023

Emmanuel

My room was full of roaches, and the air conditioning only blew hot air. I reported this to the staff from day one and they do nothing. Every day they said they had no rooms available and the hotel was full, which is impossible because every day there is check in and check out.

Leisure Self

10/10

Exceptional

15 Feb 2023

Mustafa

We booked it for 2 days with my wife and 2 kids 3 &1 we requested it a 2 queen beds but was super small only for one person, but thanks to front desk guy forgot his name he really helped us out to git a biger room without any extra charges. Thank you guys i loved everything in this hotel. We highly recommend this. We might stay again

Friends_and_family Family

2/10

Poor

11 Feb 2023

Jawad

Not a 4 star

Its not a 4 star hotel not even 2.5 i wss with my wife and 2 kids they gave 2 twin beds for extra bed they were asking 100 more aed , so dirty bathroom faucet was lose moving around, i wouldn't recommend this hotel to anyone,

Friends_and_family Family

10/10

Exceptional

24 Jan 2023

Zakariya

Everything was excellent

Business_and_leisure Self

2/10

Poor

21 Jan 2023

satish

Where do i start one of the rooms i was provided had no tub and the water would flow everywhere and not dry up so falling hazard was bad also the sink piping had a crack so when you would use it water would drain all over ,I asked for a room change which came after a bit of waiting anyways room was provided but the cleanliness was sub par cockroaches and spiders were very present the bathroom sink tap was leaking abit of water asked for a repair and same thing again even though he changed the tap so no use,bathroom tub caulking mold on caulking like I dont think a maintenance team exists at this hotel plus the smoke smell is bad.This hotel needs to be shutdown and get some upgrades only nice thing was the concierge staff were amazing.I would never stay in the hotel again

Business

2/10

Poor

20 Jan 2023

Verified traveler

Cockroaches.

Cockroaches.

Friends_and_family Family

8/10

Excellent

22 Dec 2022

Salah

Good

Self

8/10

Excellent

30 Nov 2022

arfan

Staf very helpful and

Business_and_leisure Family

2/10

Poor

31 Aug 2022

Sukanthee

This is not a 4 star hotel avoid at all cost !!!!!!

Leisure Partner

10/10

Exceptional

06 Aug 2022

Douglas Samuel

Conveniently located, all the staff was very helpful and nice, there were always people for our room with cleaning and towels, pool too was nice. Karaoke bar was small and smoky and required a drink purchase to stay, and I do not imbibe.

Leisure Self

10/10

Exceptional

23 Jun 2022

Jocelyn

Very accomodating frontliner staffs.

Partner

6/10

Pleasant

03 Jun 2022

Amir

Housekeeping was slacking. Sheets were not changed they would just make the bed and change the garbage no other cleaning. Used coffee cups were left in the washroom filled with water. Not sure why they wont take it. Wifi wont work well in some areas of the room. housekeeping and guest services number always busy had to keep going to the front desk for anything. Average breakfast and way too expensive.

Business

2/10

Poor

18 May 2022

Ali

Horrible is an understatement. EVERYTHING is beyond horrible, from how dirty & stinky rooms are, including the bed. They also stole money and wouldn't refund because I refused to check in due to the condition of the room and they didn't give me money that I had pre-paid for.

Business Self

10/10

Exceptional

18 Apr 2022

mad

8

satisafait, personnel excellent, très propre.

Self

10/10

Exceptional

27 Mar 2022

Shahla

Perfect experience to stay.

Business_and_leisure Partner

8/10

Excellent

21 Mar 2022

stuart

The hotel is in a good location near plenty of shops and places to eat with the metro station only 300 meters away.
The room was very nice but the bathroom was in need of an update and the built in hair dryer needed replacing.

Leisure Partner

10/10

Exceptional

10 Mar 2022

Simon

The hotel if always clean and staff is very helpful and attentive. They truly value the customer... Front Desk, Staff, Concierge, Housekeeping, even the personnel at the coffee shop. Always friendly

Business Self

10/10

Exceptional

10 Mar 2022

Simon

The staff was excellent, Mr Anuj and Mr Raevees were very attentive to clients needs and thorough when cleaning the rooms.
Hotel is clean and all areas are open. Everything works and bed very comfortable.

Business Self

4/10

Poor

09 Mar 2022

Kanta

Bollywood Club which plays music every night. Music can be heard on the 5th floor till the early hours. Rooms are dated. Had to beg for towels / clean glasses / remote control. Booked a Junior Suite and was told after 5 hours of waiting that they were fully booked and they didn't have this available. Offered me a deluxe room at a lower price but would not refund me the difference. They put us in a suite which was dated. Leaking ceiling, very dirty cloth furniture, taps that were not secured, slippery bathroom floor due to drainage systems. Jacuzzi & One lift (out of two) were under maintenance. No umbrellas by the pool. Water cooler by the pool was \"under maintenance\". Very Disappointed and would not stay there again.

Leisure Family

4/10

Poor

23 Feb 2022

Eric

Hotel in very poor condition - avoid.

Staff were friendly and helpful, but the hotel is in quite the state of disrepair. Fixtures not working, significant wear and tear in the room and common areas, no hot water in the shower or faucets, poor standard of cleaning between guests (I found many hairs that were not mine)

Would not recommend staying here, it’s not equivalent to other hotels in the chain elsewhere in the world, and not nearly four stars.

Self

2/10

Poor

20 Feb 2022

heuda

Very noisy hotel. You can hear the elevator ring all night, people chatting and ven music even if i was on the 5th floor.

I have specifically asked for a quiet room but they dont have any

Business Friends

10/10

Exceptional

31 Jan 2022

Sajid

Calm , Clean , Cool

I chose this as this was 4 star and it was near two Metro stations. I had no complaints. staff was super helpful. The hotel stay was calm & peaceful with no noise or music.

The rooftop has 5G!

Nearby access to Grocery & Resturants.

Friends_and_family Friends

8/10

Excellent

29 Jan 2022

Hilda

Hotel is a bit outdated, wifi unsecured, I was unable to connect to VPN due high risk detected by my IT security. I addressed the cleanses issues with the hotel and they acted on it. Towels were old, and had a strong chemical smell.

Business_and_leisure Self

8/10

Excellent

12 Jan 2022

Nazish

3 out of 5

Check in was very smoothly but check out was very very unprofessional.we was waiting for bell boy to pick up our luggages but the lady came in our room without permission n open the washroom door.It was very unprofessional.

Friends_and_family Family

10/10

Exceptional

03 Jan 2022

Marianna

Clean, polite stuff, very good location, next to metro and cafes. Free shuttle to the beach and city center

Leisure Family

8/10

Excellent

30 Dec 2021

Mr KABIR

Nice and clean hotel

It’s a nice hotel to stay. I previously stayed 2 times in this hotel. I also stayed many times when it was called Flora grand hotel. However, in last visit I noticed when I approached the reception area the lady behind the counter cannot find my booking. She would keep me waiting for 20 mins then she told me that she’s got the booking. I have no complaint about the hotel. Room are very nice and clean. 5 mins walk from metro.

Self

10/10

Exceptional

24 Dec 2021

Marianna

Very close to metro, lots of cafes around. Well maintaned property, helpful staff. Bus shuttle to the al mamzar beach and back to hotel.

Leisure Family

8/10

Excellent

05 Dec 2021

Verified traveler

Decent hotel, area is questionable

Budget hotel, area is close to all transport links as well shopping

Friends_and_family Family

6/10

Pleasant

04 Dec 2021

Kidean

Staff was helpful and friendly. Rooms need updating. Unfortunately I had to evacuate my room due to a roach. Would not stay at this property again.

Leisure Family

6/10

Pleasant

03 Dec 2021

john

.

Business_and_leisure Friends

6/10

Pleasant

26 Nov 2021

Verified traveler

Cleaners should pay attention to accummulated dust in the tv remote and phone among others.

6/10

Pleasant

23 Nov 2021

Scott

Poor Service no Customer care

I paid for a suite and there was only 1 towel in the room when There was 3 of us staying the room called housekeeping for more towels and the housekeeping number was busy called 15 times over 30 minutes went down to the reception desk asked for more towels they said they would bring no one never showed up. Next day room was not cleaned I told the front desk no one cleaned the room I had left the hotel for 4 hours I came back and the room still wasn’t clean went back to the front desk again and then they finally called housekeeping to clean the room. These are things I should not have to ask to be done. And a suite should not have just 1 towel there should be enough for the total amount of people that can stay in the room when I get a suite at the Marriott the room has 6 sets of towels.

Friends_and_family Friends

10/10

Exceptional

14 Nov 2021

Najat

Great experience , will recommend it and will be back for sure , great mangment by

Business

10/10

Exceptional

11 Nov 2021

Fere

It is in a vary good location for business travelers

Business Family

6/10

Pleasant

02 Nov 2021

Verified traveler

Room was not ready at 18:00

It was okay. Except that we did not find towels and toilet paper when we checked into our room.

2/10

Poor

02 Nov 2021

Verified traveler

The Worst Hotel I've ever experienced

The worst hotel I've ever experienced since we've entered 21st Century!

1. They checked me in to a room that was already occupied by someone else and unnecessary misunderstanding could have been aroused if that someone happened to be in the room, but fortunately, that someone wasn't in the room, but I could see all of his/her belongings in the room

2. Under the current CoViD19 situation ongoing, they are definitely not cleaning the rooms properly. Why? Please refer to the photo attached. This hotel should be hit with a severe penalty by the UAE Gov. as it is not following the strict regulations the Gov. is trying to apply to make UAE safer from CoViD19
Frankly speaking, I don't think they are even cleaning the room properly when the guests ask them to make up the room

3. Aside from the above, they even forgot to place any towels & waters when I get back to the room one day. And it took them 40 mins to get back to me.

The staff are just lack of manners & service mind as none of them has ever used the word \"sorry\" after all of the above during my stay in the hotel for 3 nights.

This is my first time writing a review on Hotels.com and I had to do this as my stay at this hotel was just a total shock and full of displeasure, hoping others that are planning to stay in this hotel reconsider their decision and not ruin their mood on biz trip/vacation to Dubai.

Business

8/10

Excellent

19 Oct 2021

Verified traveler

Hotel name changed

We initially booked this hotel not realizing that the name of the same hotel had been changed. This hotel was originally called the lotus and it was horrible the last time we stayed here. If we would have known before hand, we never would have stayed here again. However, this time it was a lot better. The staff was friendlier and the customer service we received was better than the last time as well.

Partner