Landmark Summit Hotel

United Arab Emirates , Dubai
DEIRA, Al Rigga Street, Behind Commercial Bank Building
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50 reviews shown

2/10

Poor

07 Dec 2025

Babak

This hotel is turible. Mold is over in all the rooms. It is not safe and clean. I left the hotel immediately after I saw the room. Expedia and hotel have not given my money back even inform them about the health issue there. I wanted to call the police but they told me they will give my money back and I accept it but now after almost two month they refuseed to send my money back. I am opening a case against them now.

Business Friends

2/10

Poor

31 Oct 2025

Nasim

The front desk staff were helpful and courteous. However, the hotel is in serious need of repairs. I had to change rooms twice, and none of them were fully satisfactory. One room had issues with the A/C and power outlets, while another had a broken shower, a rusty toilet faucet, and low water pressure.

Business Self

6/10

Pleasant

20 Oct 2025

Awad

First room had bug problem but fortunately when asked to be moved they were able to move me to a room that didn't have any. I guess you should avoid the 3rd floor

Business_and_leisure Self

6/10

Pleasant

20 Aug 2025

Howard

Property outdated need renovation

2/10

Poor

27 Jul 2025

Ricardo Filipe

Room was dirty and there was blood on same places. It should be cleraed before guest. We already complain this issue

4/10

Poor

27 May 2025

Mohammad

They need to improve hygiene. There are cockroaches in rooms. Needs maintenance.

Business_and_leisure Self

2/10

Poor

15 May 2025

Marcela

The place was absolutely terrible I will never stay there ever again

Leisure Family

4/10

Poor

24 Feb 2025

Mazin

Service not good

Business_and_leisure Self

2/10

Poor

05 Feb 2025

Sadiq

Hi, this is property bad property bad service everything

Family

4/10

Poor

07 Dec 2024

Mark

Think like a Guest - not part of job description

Level R should just be closed. Each visit the roof top facilities is closed. Closes 7pm??? This is Dubai, life is alive once the sum is down. Management needs to think like s customer... for their experience NOT for their own convenience.

Saif on reception should find another industry to work in....perhaps a salon. Cares more about his hair placement then using knowledge, skill and process for customer checkin experience. Refused to accept anything else apart from the booking reference number. He used my phone to read the booking itinerary email and also couldnt find what he needed. Let Saif know it costs nothing to say \"please, thank you, and enjoy your stay\" with a smile, but is PRICELESS to the customers experience.

6.55am waited for over 7 minutes at the front desk... UNATTENDED. Until a security personnel came after seeing me on CCTV waiting. Finalled when reception staff came. He was rude, and abrupt because as a client of the hotel, I disturbed him.

I stayed in an adjoining deluxe room. I asked reception if it was occupied. They said no. I requested them to turn off its A/C as was causing cold draft wind under the adjoining door. Finally I showed reception on checkout my bathroom. They didnt seem to care too much. Leaking roof water dripping of floor in bathroom. I hope they fix it before next guest arrives to at least give their experience better than mine

Self

8/10

Excellent

15 Jul 2024

Tiffany

Lots of happy places nearby walking distance

The place is located in area where you can shop and.have nice meals. THE PEOPLE ARE NICE. THE HOTEL IS NICE NOT THE EXTREMISTS OVER EVERY INCIDENTAL. NICE COMFORTABLE PLACE WHERE PEOPLE CAN BE NORMAL HUMAN BEINGS AND HAVE NICE DAY WITH LITTLE PROBLEMS AND HAPPY SMILES.

Self

2/10

Poor

19 Apr 2024

Malena

Stay away from this place, is super dirty, smells terrible, we had flies inside the room, bed sheets were dirty, bathroom super nasty.

Partner

4/10

Poor

03 Mar 2024

mazen

very bad and old place so darty

Business Self

8/10

Excellent

07 Jan 2024

Mohammed

good stay

excellent location, friendly staff, good service, clean, furniture good but need more care, bathroom clean also need more tension, near to services, bus & metro, free parking, breakfast Indian restaurant

Business

10/10

Exceptional

13 Dec 2023

DINESH

Excellent

Excellent hotel with good connectivity. Staff Mr.Uzair has been extremely help during the entire stay. Thanks Uzair.

Business

10/10

Exceptional

11 Dec 2023

DINESH

Excellent

Very good hotel in terms of service.
Uzair from the staff is very helpful.

Business

10/10

Exceptional

11 Dec 2023

DINESH

Excellent

Excellent Hotel.
Good room service, very co-operative staff. Mr. Uzair from the staff is so very kind and ready to help with everything.
Thanks Uzair for so generous service.

Business

2/10

Poor

01 Dec 2023

TAMER

I left the hotel and didn’t stay even the first night, and when I try to cancel the reservation, it was pass out 6:00 pm , and I didn’t get back my money

Leisure Self

10/10

Exceptional

12 Jun 2023

Diana

It was well kept but for the gym and part of the service

6/10

Pleasant

26 May 2023

Mary Rose

It was my second time

2/10

Poor

22 May 2023

Mohammad

Don't try my experience to stay there

Rooms are not proper. AC always has a noisy sound. toilets drainage isn't OK. The rooms are full of cockroaches.
It isn't worth than 0 star by the way.

Business

10/10

Exceptional

15 May 2023

Tilahune

I like everything
I didn't like nothing

2/10

Poor

14 May 2023

Nasir

It was the worst experience ever

Business Self

6/10

Pleasant

11 Feb 2023

Totally fine

Leisure Self

10/10

Exceptional

23 Jan 2023

Margaret

Best for the price

Very pleasant and lonely place to stay. Hotel staff are very friendly and helpful.

Partner

2/10

Poor

18 Sep 2022

Shiraz

Cleaness and hotel was old enough
Completely repair needs to be done
And prices weee like Las Vegas

Self

10/10

Exceptional

17 Aug 2022

Ted

Experience and service

Very satisfied. I have been staying here for almost two months. Special thanks to Favaz and Collins at the reception and also Muhammad Faruk from house keeping.

Business Partner

6/10

Pleasant

15 Jul 2022

Mary Rose

We had a great time at the hotel for 4 nights, though the internet was really bad. First night, they gave us a room for disable. The next day, I asked to moved so they can have extra room for disabled guest. Also, we need a bath tub cos we have 1 year old person whom can take a bath without sliding from the floor. The staff whos working night shift at the reception was nice and shows professionalism. The housekeeping stewards were really helpful. Also the pool attendant. Thank you.

Leisure Family_with_children

8/10

Excellent

11 Jul 2022

DINESH

Value for money.

Value for money. Clean room. Friendly staff.

Business

10/10

Exceptional

23 Jun 2022

Douglas

Good value, kind staff, great location

I have stayed here several times, always good. It is a solid 3-star place, with courteous and helpful staff, spacious rooms, and a spa on the top floor, including outdoor pool, gym, steam room, and sauna. The location is superb, with 24 hour restos and shops close to hand. The Metro train is a 7 minute walk away, and a 15 minute ride to Dubai Airport.

Self

10/10

Exceptional

15 May 2022

WAI FONG

Good location!

Leisure Self

4/10

Poor

13 May 2022

Bonita

Seriously needs updating. Can't charge devices overnight as many outlets have no power when lights are off. Broken fridge, broken lamp, broken toilet, very dark shower/tub and bugs coming up the floor drain. Staff were friendly but the physical condition can't be fixed by a smile. Spend some money and update!

Business Self

6/10

Pleasant

11 May 2022

clara Ijeoma

Good Staff

Nice front desk staff though but if you are up for a really modern kind of hotel, it's certainly not here. Most part of the exterior is so old. Interior is ok.

Breakfast is basic as there are not so much varieties of food.

Friends_and_family Friends

10/10

Exceptional

28 Jan 2022

Simon

Great customer service, front desk, concierge and especially Mr Pranay !
Great value and lots of restaurants in the area

Business Self

10/10

Exceptional

23 Jan 2022

Simon

Most staff assigned to clean rooms is fantastic, Mr. Pranay would always be very thorough, verifying that there was nothing else I required. Concierge was very helpful with booking a taxi cab for long day rides.

Business Self

10/10

Exceptional

26 Dec 2021

Amir

Room 521 did not have the toilet washer working it’s handle was broken

Self

2/10

Poor

22 Dec 2021

Rodolfo

Worst hotel Summit Hotel

I made a booking to pay at the hotel and I was not able to make it. The hotel still charged my card even though I did not stay there according to a No-show policy that is not mentioned any where in the booking.

Friends_and_family Family

2/10

Poor

09 Dec 2021

Sherman

I booked this place for 1 night due to a long layover. Absolutely disgusting. Rooms freezing mold throughout the bedroom ceiling. Mold in bathroom. Smells like mold. Not us to staying in hotel's like this NEVER AGAIN. Didnt even bother to take my cloths off to sleep just want to sleep and leave in the morning.

Leisure Partner

10/10

Exceptional

03 Dec 2021

Simon

Great customer service
Very friendly personnel and helpful

Business Self

2/10

Poor

29 Nov 2021

Abhishek

Terrible hotel!

By far the worst 4 star hotel I have ever stayed in. Its well located but is very dirty, card never works and staff is very unfreindly.

Business

2/10

Poor

19 Nov 2021

Michael

A real disappointment

I hate to write severe reviews about a place but I was really disappointed.

Whilst the location is good the hotel is bad. Sorry that's the simple matter of the fact.

The room smelt a bit, there was mould, a bit too much of it in the bathroom and the towels were a bit rough. Also the sink kept blocking and it never looked like it was really mended properly. The Staff member who I mentioned it to didn't sound that bothered by it either

The breakfast was OK and some of the staff were ok too but I felt the shabbiness didn't match the price which is alot for this property.

The point that really put me off was that I had to go back after checking out for one night and the staff wanted to charge me alot more. I decided not to and don't regret my decision. Simply I can't reccomend this place.

Business

8/10

Excellent

28 Oct 2021

SANA

good

good

Friends_and_family Family

2/10

Poor

12 Oct 2021

Sohail

Lobby was clean but to have your room cleaned you have to keep asking them to send someone to clean the room and if you need any thing you could ask them 4-5 time before you receive it.The cleaner i dont know his name but his from india chandigarh was really nice guy if i see him and tell him to clean the room he would come straight away and do it if i ask the reception id be asking few times before its done.This hotel i booked when i arrived in dubai due to having to cancel the oringal hotel i booked due to cockroches in the lobby overral i wont bother staying at this hotel again.

Leisure Family

10/10

Exceptional

13 Jun 2021

Joshua

Goof

Just wanted the extra stamp

Partner

10/10

Exceptional

27 Dec 2020

Verified traveler

Great hotel and friendly staff. Enjoyed my stay

Friends_and_family Friends

8/10

Excellent

17 Aug 2020

John

Great stay

Enjoyable stay, staff (front desk, management and cleaning team)were great, always available to assist, even in these challenging times.
The location of hotel is very convenient, good access to mall and metro.
Thanks again.

Self

10/10

Exceptional

26 Sep 2019

Douglas

GO FOR THIS HOTEL

A very good 4* hotel, reasonably priced, with pool, gym, and sauna. Superb location in Al Rigga District.

Self

8/10

Excellent

12 Mar 2019

Ankit