Name: Princess Mogan & Beach Club
Address: Calle Albaicín, 17, Mogan, Gran Canaria, 35138, ES

10/10

Exceptional

24 Jul 2026

Lindsey

Good value for money and comfortable. Buffet varied and good quality. Beach bar a useful facility as is the bus to the beach although it’s easy walking distance. Entertainment a bit too focused on kids and variety performances but overall ok. Kids club a bit boring and not as good as other similar resorts in the Canaries.

8/10

Excellent

17 Jul 2026

Martin

Beautiful ocean view, beach is walking distance (15-20min downhill) and clean - there’s a hotel bar with AllIncl right in to the beach with snacks as well which is superb. Climbing up to the rooms is a bit challenge but we’ve love it. Restaurant could be bigger but something we could live with.

Family_with_children

6/10

Pleasant

07 Jul 2026

Stephanie Mirella

The views are amazing!
The staff were excellent throughout our stay—always polite, friendly, and willing to help. Whenever we needed assistance, they did their best to meet our requirements. We also want to mention that when we first arrived, the room we were given was advertised as having an ocean view, but in reality around 80% of the view was the roof of the floor below. After we raised this issue, the staff handled it professionally and were very helpful in resolving it.The entertainment team were fantastic—very friendly, cheerful, and great with guests.
The food was okay, but there wasn't much choice for children. There was a snack bar available, however it served largely the same items every day, which became repetitive. What really FRUSTRATED us was that this hotel is advertised as being family-friendly. Unfortunately, we couldn't fully enjoy the sunset bar area or several other parts of the hotel because they were full of smokers. There seemed to be very few designated smoking areas, and many guests smoked around children. The smell was unpleasant and often spoiled the experience when trying to enjoy a drink or meal. It was sad to see babies around these people who didnt no consideration.
There was an adults-only section, which is understandable, but even in the family pool area there were topless sunbathers and couples behaving in ways that felt inappropriate for a family environment. We also found a lot of hair in the pool, which raised concerns about cleanliness.

Family_with_children

8/10

Excellent

27 May 2026

Georgina Tracey

We loved the location. It was much nicer than surrounding areas in our opinion. Whilst taurito itself didn’t have much for us to do, other than the beach bars, restaurants, it was easy enough to hop on a bus or get a taxi to Puerto de Mogan, Puerto Rico etc!

The hotel itself was lovely. We arrived at 11pm, we were told to leave our bags at reception and go and grab a drink from the bar. We were told that there was a cold buffet from 11:30pm so we could get something to eat, when we went, it was bread rolls, salad and cheese. It was disappointing.

Food overall, breakfast was exactly as you would imagine and I couldn’t fault it! Although, an omelette making bit would absolutely make a difference to the options. Lunch & dinner had a bit of repetitive options. Some dishes were lovely and i could have gone back for seconds, other dishes were a little too adventurous for us and a little off putting, we noticed that on these nights, the restaurant seemed much quieter so I think other guests must have had the same opinions.

Drinks were okay, cocktails were syrupy and sweet. Could certainly tell they didn’t contain much alcohol. It would have been good if there was a cocktail menu that staff would actually prepare the drinks themselves for rather than just the machine.

Transfer was long and we got taxi on return.

Big thing for us, air con was not cool at all!

Friends

10/10

Exceptional

02 May 2026

Kathryn-anna

Very lovely staff, made it an amazing vacation. Super helpful and lots of stuff to do around the area! Loveddd the all inclusive<3 Only down side is at 1am they ask you to be quiet and stay in one area of the hotel due to children. Would’ve been better if it was adults only.

Partner

10/10

Exceptional

18 Apr 2026

Joanne

Very basic accommodation with plug sockets hanging out of the wall definitely needs some TLC but a lovely stay for the money

Partner

8/10

Excellent

13 Apr 2026

Michael

We had a very enjoyable stay overall. The views from the hotel are excellent and definitely one of its standout features. The food was consistently good, and the restaurant itself is very well maintained, making for a pleasant dining experience.

The drinks were fine, although the cocktails could be improved slightly. The pool area is on the smaller side, but still perfectly adequate for relaxing. One downside was the adults-only pool, which was the coldest I’ve ever experienced and not particularly enjoyable to use.

A small issue we noticed was that the maids were quite noisy early in the morning—there’s really no need for shouting when guests are still sleeping.

The hotel could benefit from a bit of refurbishment in places, and adding a gym would be a great improvement.

That said, despite a few minor drawbacks, we would return in the future.

Family

8/10

Excellent

13 Apr 2026

Brian

Really nice hotel, as per previous reviews needs updating. Spotlessly clean, helpful friendly staff, great selection of food though would have liked to see some alternatives to fried and scrambled eggs for breakfast.
Car parking is not the easiest for a hotel located where it is, we managed to find a space most nights, but had to find alternative parking occasionally.
Most of the all inclusive drinks adequate, but have had more choice of cocktails with Princess hotels at their greek island locations

Partner

10/10

Exceptional

10 Apr 2026

Leanne Jane

Lovely spacious room with great balcony.
Food was amazing. Plenty of choice every meal time. Really fresh.
Loved the sunset terrace in the evening and live music was great
Will def return

Friends

8/10

Excellent

06 Apr 2026

Rosemary

The physical state of the rooms needs attention, but they are closing later this year for renovation. Everything worked fine, there were just lots of little things like lose for handles, crack in the bathroom tile, shower door difficult to close.

Plenty of choice for food if you don't have allergies, also plenty of vegetarian choice. I wouldn't stay if coeliac, but if you are gluten intolerant then you'd be ok. They label all the buffet with allergens & have GF sliced bread, biscuits & muffins. No GF toaster. They make GF pasta & pizza on request (order in advance). One incident where the \"GF\" crackers were in plain packaging (not labelled GF or Schar, like they previously were). They looked the same as the crackers on the buffet & tasted the same. On questioning the chef, he said they were definitely GF, but I didn't eat any more. They disappeared the next day & there were no more crackers that week.

Pool was nice, didn't go to the entertainment but plenty of places to sit with a drink in the evening. The free bus to the beach is good, and the steep hill is VERY steep. Very limited parking at the hotel & very few places to park on the hill. There is a free car park at the bottom of the hill- but again, it's STEEP!!

Friends

8/10

Excellent

19 Mar 2026

Stella

Lovely, friendly staff and a good variety of food. Drinks were okay, but the all-inclusive cocktails weren’t great. Rooms are very dated and the hotel could really do with a refurbishment, plus a gym would be expected for a 4-star. Great bus service to the beach and Mogan.

Partner

10/10

Exceptional

16 Mar 2026

Robert

A very nice holiday.
Room spacious and comfortable. Astonishing views.
Food, hot and delicious.
Good value.

Partner

10/10

Exceptional

12 Mar 2026

Gary Wai

Great view of the ocean from our room (ground floor of third block up). Hotel was clean and service was great throughout. Food was surprisingly good for the price. Excellent value for money overall. WiFi only available in the public areas which was a little annoying.

Partner

8/10

Excellent

08 Mar 2026

Elizabeth Mary

Fantastic views over the bay, from the hotel room and from bar and (some of) the restaurant.
Helpful, friendly staff and everything very clean.
Restaurant environment not ideal, always very noisy and busy, regardless of the time you eat.
Entertainment in the evening very cheesy, with one or two exceptions - the African gymnasts were very good.

Partner

10/10

Exceptional

16 Feb 2026

Michael

As great welcome on arrival, room all ready for us, perfectly clean and comfortable.
Weather was great and pool area and bar were used shortly after arrival then good food in the evening just what was needed for a long weekend break.

10/10

Exceptional

16 Feb 2026

John

Staff were very friendly and helpful. As a Coeliac I found the choice of Gluten Free food excellent and the kitchen staff willing to provide additional Gluten Free options, on request.

Leisure Friends

10/10

Exceptional

08 Feb 2026

Elayne

Great value for money

8/10

Excellent

01 Feb 2026

Gabor

This mid-range hotel provides a splendid view on the ocean and on port of Mogan. Even if, rooms need some renovation, the overall services are quite good, all meals were superb, good chioce for all needs. Parking is a bit cumbersome, very limited places around, you need a bit of walking.

Leisure Family

6/10

Pleasant

19 Jan 2026

Gary James

Staff good , rooms need updating, food very good with a good choice, entertainment average.
Hotel is very isolated and hard to get around especially as the road to mogan is closed.

Leisure Friends

8/10

Excellent

18 Jan 2026

Adam

Perfect place to go if you want to relax and stay at the hotel great 2 pools self service drinks and plenty of sun but if you want a trip with exploring and many things to do I wouldn’t recommend. It’s definitely a relax and do nothing other than swim drink and eat type of place which is exactly what I wanted.

Leisure Partner

10/10

Exceptional

05 Dec 2025

Matthew

Great staff. Good food. Great views

Leisure Partner

10/10

Exceptional

29 Nov 2025

Amanda Jane

Hotel was great! Rooms were large, Clean, tidy but a little tired and probably due a refurb. Bed was comfy and we slept well. The view across the ocan was amazing. Felt like we’d really lucked out! Food was good. All Staff were friendly and polite. Several Shuttle bus to the beach, although we walked probably 10 mins, not an issue for us. Really nice touch that there was a hotel bar on the beach serving drinks and food that was included in the all inclusive package from the hotel. We had a great time!

Leisure Friends

10/10

Exceptional

30 Oct 2025

clare

Yes room clean. Staff work hard very friendly.
Good food.
Amazing views.
Sea views.

Leisure Friends

10/10

Exceptional

16 Oct 2025

Paul

The staff were very helpful and courteous

Leisure Partner

8/10

Excellent

04 Oct 2025

James Edward

Lovely views from a property thats starting to date but that said clean tidy and staff are exceptional...

Leisure Self

10/10

Exceptional

28 Sep 2025

Simona

I enjoyed the ocean view (and the sunsets) the most . As cleanliness goes, it was very clean, however there was limescale on the shower glass doors and a bit of mildew forming in the corners. Occasional cockroach appearance (due to climate) in the bathroom, but I put a few drops of clove oil (something i always carry with me) and haven’t seen any after that.
The food quality was very reasonable with a wide variety to choose from.
I was refused a late checkout but was offered use of a courtesy room for showering which was very helpful.
Overall a good hotel. I would go back.

10/10

Exceptional

25 Sep 2025

Ivan

The staff were excellent and very helpful. Rooms were a little outdated the dinning area was very clean and the choices of food were excellent friendly staff making sure you were comfortable.

Leisure Self

8/10

Excellent

24 Sep 2025

GARTH DEREK

Over all a very enjoyable stay. Staff are really friendly and the food is very good (lots of food options).

Word of warning - be prepared for a lot of stairs! If you struggle with stairs this hotel may not be right for you.

Very good for kids or couples (I recommend the adult pool!).

Lastly, if you’re looking for an action packed holiday with parties etc, this is not the place for you - but if you’re looking for a relaxing time away this is definitely worth considering.

Leisure Partner

8/10

Excellent

24 Aug 2025

Magalys

El hotel es muy bonito, con una vista el mar maravillosa, pero al estar en la casi cima de la montaña tiene muchas escaleras y cada edificio que son 6 y cada uno con 4 pisos, tiene elevadores en cada punta de cada edificio, pero muchas veses no funcionan, se rompen cmuy amenudo.

Leisure Partner

10/10

Exceptional

09 Aug 2025

Matthew James

Excellent service and food. Will definitely come back

Leisure Partner

8/10

Excellent

03 Aug 2025

James edward

Relaxed atmosphere every associate of hotel i came into contact with was very helpful and respectful rooms are clean tidy ,little dated but thats not a problem .
My only quibble as the rooms are cliff side all oing up in height which isn't a problem unless lifts stop working ,which to fair happen so much so regular and with me on 3 from the top age 60 it was abit annoying and hard maybe update the lifts themselves ,i know a cost but would improve services to the floors !!! But other than that i'm looking to return shortly ..

James

Leisure Self

8/10

Excellent

28 Jul 2025

Linda Margaret

All the staff were helpful and friendly.There was a good selection of food and we enjoyed everything we tried. Only negative bingo was chaotic numbers called in several different languages but people encouraged to cheer if they had the number so by the time it was announced in English we couldn’t hear and there was no board showing the numbers however it was free entry so no big deal.

Leisure Friends

10/10

Exceptional

07 Jul 2025

Karishma Shahbuddin

The food was very good

Leisure Friends

6/10

Pleasant

25 Jun 2025

Frederic

6 days was enough, maybe too much

The hotel itself is acceptable and clean. The reception is nice, but parking situation is complicated as we show up. Room is dated and has some issues: Door rubs against the floor and snags, air conditioning is just enough to keep the room fresh. Beds are comfortable, good space for our suitcases.

The food always had good elements in it each day, but most food is bland and uninspired, so you have to choose wisely. Lineups for dinner are insanely long starting 8:30 PM.

Where things became complicated is this hotel is in levels in a cliff, so needs to do a lot of stairs, as elevators keep breaking down. I have a knee injury and this made moving around the hotel really hard.

The drinks are self serve and are nothing to write home about. There is a nice espresso machine in the showroom lobby and they serve interesting drinks in the all inclusive there.

The view is what is the true amazement of this place. Awesome views all around the hotel and amazing sunsets.

Would I be back? No, this hotel needs serious improvements on their elevators and the food is really redundant. Make sure also if you come by car to be ready to walk up a steep hill, as there is a large public lot at the bottom of the hill.

Partner

6/10

Pleasant

08 Jun 2025

Rafal

Dużo schodów do pokonania , łazienki nie za czyste grzyb w kabinie prysznicowej hotel z lat 90 nie zasługuje na 4* maxymalnie 2*

Friends_and_family Family

10/10

Exceptional

09 May 2025

Stanislav

It was our long term holiday at this property. Big thanks to the animation team. The guys were brilliant and funny and children were always taken care of in terms of having fun (hello Alfredo 🙂). The restaurant was very good with plenty food to chose from. The bar tenders were so nice and accommodating everyone with big smile and friendliness. The receptionists were friendly too. The only problem in this property are constantly broken elevators, so we must have gone around in most of the times. In general we had a great time, so we will be happy to return to this hotel in the future. Thank you!

Leisure Family

6/10

Pleasant

26 Apr 2025

Pavelina

Everything feels old, poorly maintained and the smell of humidity is everywhere, including rooms. Food is ok, in fact the best thing about the holiday was the food. Enough options and tasty food. Staff are willing to help when possible.

Leisure Family

6/10

Pleasant

22 Feb 2025

norma

Elevators
frequently out of service and there are many. Confusing layout. Tv frequently had no service
Wi-Fi free but only worked reliably in common areas

Leisure Self

10/10

Exceptional

28 Jan 2025

Connie

Wi-Fi issues and elevators not working at times

Leisure Friends

4/10

Poor

12 Jan 2025

Natasha

very disappointed with the hotel. we stayed for 9 days, the bed linen was never changed, towels too. There is no phone in the room to contact the reception, we had to constantly go to them and ask for clean towels. The furniture in the room is old, the beds are very uncomfortable. The hotel is all inclusive but you have to pay for water, the prices are inflated, we went to a nearest supermarket for water. The choice of food was very poor. There is nothing near the hotel. We will never return

Leisure Family

10/10

Exceptional

28 Dec 2024

Heather

I had a wonderful stay at this hotel..They should be very proud of their staff in every department..The beach club is so efficiently ran, One of the best A/I hotels I’ve stayed in.. Well done and hold your head high..I will return next year..Can’t wait
Thank you
Heather

Leisure Family

8/10

Excellent

23 Dec 2024

David

Overall the hotel was good. Staff were excellent, very helpful and friendly. Food was fantastic loads of choice and very tasty. Drinks were great and no need to upgrade. Having the bar at the beach was good, you get snacks and drinks included with the all inclusive with buses to take you up and down. Rooms a little dated and could do with an upgrade. As we were in block 6 there was no wifi, had to be in the reception and pool area to get on wifi. Everyday there was a lift broke this meant hundreds of stairs for us to climb, the staff did attempt to fix this.

Partner

8/10

Excellent

12 Dec 2024

Verified traveler

Nice spot for some winter sun

Relaxing, decent food. Weirdly hard to get hold of water at certain times of day. Beds not that comfy and rooms aren’t properly cleaned every day. Nice walk down to the beach if you don’t want to get the bus. Not much going on around the hotel area.

Self

10/10

Exceptional

07 Dec 2024

Clare

We had a lovely time here, hotel was clean food was good with lots of options. There is a bus down to the beach which we didn’t make use of but if your a beach person its good. The hotel is a little dated in some of the rooms however the views are spectacular and definitely make up for it and the stairs.

Leisure Family

10/10

Exceptional

17 Nov 2024

Diane

We loved this resort! The food was delicious, the alcoholic drinks, coffees, and water on tap was brilliant. I may need to install that at home! the beach shuttle and walk was great, and how wonderful to have free food and drinks on the beach! Our favourite end to the day was the live music at the sunset lounge! Great value and highly recommended!

Leisure Friends

8/10

Excellent

17 Nov 2024

Brenda

Not a sun worshipper, so not the place for me. With the help of the front desk staff, was able to use the excellent local bua service and visit many locations around the island. Thanks to all the front desk staff for their patience and advice!

Leisure Self

8/10

Excellent

14 Nov 2024

William

Winter sun

Lovely hotel in a superb position, especially for sunsets.
The staff are excellent and extremely helpful.
The facilities are very good with two pools one of which is adults only.
The rooms are fine but would benefit from more plug sockets.
The other thing to note which had been mentioned many times is that the tiles surround the hotel and pools can be very slippery especially when wet.

Partner

10/10

Exceptional

25 Oct 2024

Matthew

Enjoyable stay with the Family

Good value for money. Friendly staff, good food. Would reccommend. 👍

Friends_and_family Family

8/10

Excellent

20 Oct 2024

Matthew

Lovely hotel

We had a lovely week in this hotel. The only downside was the parking, you can end up having to park half a mile away due to the small car park out the front, and the hotel charge €20/day to use the hotels parking garage which we felt to be excessive.

Really appreciated the beach club though and as a non drinker I was pleased they had nice alcohol free beer and mocktails. Food was better than most Canarian all inclusive.

Partner

10/10

Exceptional

15 Oct 2024

Robert

Fantastic staff

Leisure Partner

8/10

Excellent

08 Sep 2024

Jessica

Had a really lovely time here. Beautiful view, lovely room, shuttle to the beach regularly.
Loads of room around the pool and staff were lovely.
The food was average but everything else amazing.

Leisure Self

10/10

Exceptional

06 Sep 2024

Thomas

Great stay with our 7 year old son, great leisure facilities and bar options. Room comfortable but could maybe do with a refurb, will definitely stay here next time we are in Gran Canaria

Friends_and_family Family

10/10

Exceptional

12 Aug 2024

Lee

A great family holiday

Had a great time here with 2 kids, yes the hotel probably needs an upgrade soon but it was spotlessly clean, food and drinks were excellent and the staff brilliant, would go back

Friends_and_family Family

8/10

Excellent

12 Jun 2024

Eusebiu Neculai

Spectacular view!
Just got back from this hotel, I had booked for 7 days as a solo traveller. To be honest when I booked it it was one of the cheapest options so considering that I can say this is good value. Well trained staff in every department. Good food, spotless, decent drinks, friendly staff always there to help. The rooms are a little bit tired but didn't bother me considering so many other good things. This place is a hit & miss but overall tick most of the boxes. One big miss for me \"No Gym\" but likely there is a complimentary shuttle to Mogan and I've paid 13€ to Gimnasio Municipal and I got a valid pass for two weeks. Not bad...
Another miss point there is no Internet in the rooms and that might be a problem this days.
Overall I had a good and relaxing time and next time I'll bring my family as well.
The sunset bar is a big hit, amazing atmosphere.
Thanks for a relaxing holiday

Leisure Self

2/10

Poor

25 Mar 2024

Saban

Very old
Hitel toilet section smell so bad
Very bad towel
Rooms need renovation
Broken elevator
Smell bad
Staf need training
No plug hotel room itself so bad smell bad

8/10

Excellent

26 Feb 2024

Darren

Great hotel

Room was clean and tidy and food was varied but of excellent quality.
Breakfast careered for all nationalities and great choice at Dinner.

Partner

10/10

Exceptional

26 Feb 2024

Robert

Excellent attentive staff, exceptionally clean, good variety of food and no shortage of sunbeds. Shuttle to beach club worked well with excellent facilities on the beach. High cliff location so multiple lifts and steps are required to reach some of the accommodation blocks and facilities. One whole set of lifts was out of action for the duration of our stay but the others were fine. Fabulous views though from the pool area, terrace and rooms. We thoroughly enjoyed our stay - would definitely return.

8/10

Excellent

21 Feb 2024

Regina Ann

They did not respect the do not disturb sign. They entered my room even though I requested they respect my personal belongings and privacy.

Leisure Family

10/10

Exceptional

20 Feb 2024

ROGER

Truly loved our stay. Staff were so helpful & friendly. The all inclusive was excellent we never had a bad experience with food there were plenty of choices. We will definitely go again .. the only downside was being put on fourth floor when we both have health issues, which meant there were massive no of steps to climb & lifts to use. I will say though the hotel didn’t know so I can’t blame them for that! We were even given a bottle of Prosecco for our anniversary which truly made our day. Overall very impressed!!

Leisure Partner

10/10

Exceptional

16 Feb 2024

Eleanor

We loved our stay here! Was totally stress free and a really great holiday destination.

Leisure Partner

8/10

Excellent

30 Jan 2024

Julian P P

Short break

Overall was very good. All inclusive finishes at midday, which is unenlightened. Wifi in rooms was poor and there is no gym, but otherwise was excellent value. Staff are very helpful and a room is available for use if arrival is pre check in or departure post check out.

Partner

10/10

Exceptional

08 Dec 2023

Lukasz

Amazing food, very nice and friendly staff. The view from the hotel is really wonderful.

Which I didn't like. The rooms look old now, maybe it's time to renovate them. That's my opinion only because i can find something what i dont like.

Leisure Family

8/10

Excellent

06 Dec 2023

Sasha

Lift did not work on a regular basis (four lifts to my room)... They seriously need to get this sorted .

Leisure Self

10/10

Exceptional

03 Dec 2023

Ross

4 star hotel but 5 star service and food. Very clean.

Leisure Partner

10/10

Exceptional

12 Nov 2023

Kinga

Clean rooms, great staff, lovely views, amazing atmosphere

Leisure Family_with_children

10/10

Exceptional

27 Sep 2023

Howard

Lovely views

10/10

Exceptional

21 Sep 2023

Marion

A good find in a quiet area

A fabulous holiday. Staff were friendly and helpful and food was very tasty with great choice. Pool towels being provided was very useful and the bud to and from the beach. Entertainment was not to our taste and mostly not in English which was a shame. Pools well looked after and pleasant to sit around. A great time was provided.

Friends_and_family Friends

6/10

Pleasant

18 Sep 2023

Mohinderpal Singh

Great views of sea and balcony.liked adult Pool. There are a lot of stairs although lift options are available. Buffet food has sufficient variety. However could do more restaurants for variety. Has a nice beach club with great service. Walkable downhill in 10mins. Shuttle service available to and from. There is a charge for using sun beds.
Drinks of limited quality for an all inclusive. Seemed to want to charge for little things - for higher quality juice or premium brands.
No gym. Although available at their sister hotel for a charge.
Pics give the impression of beach as part of hotel - this is a little misleading. Recommend that narrative is updated so that things are clearer.
Has decent evening entertainment and drinks.
Staff are very good.

Leisure Self

8/10

Excellent

27 Jul 2023

Leanne

Lovely hotel shame about one member of staff

Leisure Family

10/10

Exceptional

13 Jul 2023

Alicia

Fabulous hotel , perfect

Great hotel ! We stayed here for a week, had interconnecting rooms which was perfect for travelling with family. Facilities were excellent, friendly staff , very clean, great choice of food including for myself as vegetarian. Courtesy bus to the beach club and nearby Mogán also great. Amazing views , would definitely go back 😀🏖️

Friends_and_family Family

8/10

Excellent

11 Jul 2023

Cynthia Nicole

I really enjoyed my stay my only complaint would be that there was no drinkable water in the rooms. Normally with all inclusives there is at least water in the rooms. Other than that everything else was great and I would go back again.

Leisure Self

10/10

Exceptional

23 Jun 2023

Susannah

We had a great stay at this hotel! It was all inclusive so food and drinks (alcoholic too) were included. You could pay extra to upgrade to premium drinks but we were fine with the regular one. Shuttle took you down to the beach which was awesome. There was a free restaurant(snack bar) down there too so didn’t have to worry about food.. we walked to the beach one day it didn’t take too long. Hotel was great, pool was busy but not crowded. Good entertainment during the day. Nice sunset bar! View is amazing!! Only downfall is wifi didn’t work in our room. It worked everywhere else thou! Would stay here again:)

Leisure Family

10/10

Exceptional

08 Jun 2023

Sandor

We’re visiting this hotel for 2nd time and definitely will come back for more holiday here. We would rate maximum stars for this holiday place as tick all the boxes. The stuff we’re very friendly hard working and big smiles on their faces. The quality of the food and very amazing and they always have variety of selections of everything but this cause us to eat too much resulting gain weight as you can imagine when you have tasty dishes and cake that you couldn’t resist. The room were very clean and very comfortable beds and pillows so as a family couldn’t get better and my daughter wanted to stay there forever. The pools were very hygiene and drinks were all around available so it was easy to have either have a drink or a food at every corner without hassle of walking a lot. Look forward to go back more.

Leisure Family_with_children

10/10

Exceptional

02 Jun 2023

Natalia

Activities makes days very exciting in the hotel

10/10

Exceptional

15 May 2023

Marie briggs

May 23

Lovely stay again. Just come back and booked next year already. Lovely food with loads of choice. Snack bar all day. Drinks all day. Only downfall-needs a coffee/water machine in lobby. We left at 7am and there is nowhere to have a drink while waiting or if your up before the breakfast opens at 8am. Other than that stunning.

Friends_and_family Family

10/10

Exceptional

15 May 2023

Irene

View from balcony are stunning and get sun most of the day.Staff work hard to please guests.

10/10

Exceptional

06 May 2023

Mazen

An amazing place, we enjoyed every moment in this hotel. We were a family with kids and we booked 2 rooms. They have the best staff I have ever met at a hotel. I would like to especially acknowledge Miguel at the reception, such a wonderful person! Great variety of food, gorgeous views of the ocean, great facilities and pool, entertaining shows and activities in the evenings ... there is a shuttle bus to the near beatch
.. drinks are served free all over the day. It felt like heaven!! The only negative side was that the rooms and their bathrooms were old. But all in all for the price we paid on expedia it was a great value for money. We would love to go again!

Leisure Family_with_children

10/10

Exceptional

19 Apr 2023

Eileen

Third visit

spectacular views, great service, lovely spacious rooms.

Friends_and_family Family

8/10

Excellent

28 Jan 2023

Anthony

Beautiful location

Friendly, & helpful staff, good facilities

Friends_and_family Family

2/10

Poor

27 Jan 2023

Stephen

January blues

We arrived on the Sunday , right at the top of a massive hill , beach , port miles away .
Room when you finally find the right floor very dated . Maids wanting to change thread bare towels and sheets 8:00 every morning. Food plenty of choice but always just luke warm. This is when our problems started with the hotel management! on the Wednesday evening my wife became very I’ll with suspect food poisoning. I monitored her symptoms for twenty four hours with no change ( make sure not a bug ) informed hotels. Com , hotel reception. They were not concerned only information was to get her a drink of half cola half lemonade? ! Stay away from the restaurant! So we had no food for days ! No phone calls to our room , nothing! How we managed to get home on the following Sunday is a miracle . There reply so far is that they had nearly 600 residents, we the only ones poorly

Partner

4/10

Poor

22 Jan 2023

Lynette

Honest review of room and food

Hotel in need of modern upgrades, beds etc are not the best, 2star at best, it is clean and tidy though

Food in restaurant is terrible, staff great, but it could be so much better

Partner

10/10

Exceptional

19 Oct 2022

Ryan

Fantastic sunset views, friendly staff, good food, the bar on the beach is a really nice touch too.

Leisure Partner

10/10

Exceptional

18 Sep 2022

Ashley

Amazing ++++

Amazing from start to finish. Staff were very friendly and accomodating. Hotel was beautiful and very clean. I would highly recommended thos hotel.

Friends_and_family Family

10/10

Exceptional

20 Aug 2022

Carmen

We love the staff so friendly! We would like to mentioned some of them as their service was far and beyond expected:
Reception: Roberto, Jorge, Camilo
Reservas: Juan Antonio y Javier
Entertainment: Celia y Chris
Pool bar: Margarita
Night/show bar: Pedro, Norberto
Housekeeping: Fernanda

We had a great time and our children enjoyed very much.

Thank you for everything and we hope to come back soon

Leisure Family

6/10

Pleasant

14 Aug 2022

Peter

The position, being highest hotel in the area makes getting to and from the beach a challenge. They lay on a hourly coach but if you don’t get on one you’re stranded for an hour or walk a mile with your beach stuff.
The beach club title is actually a shop on the beach which is an extension of the all inclusive which is great. But the sun lounger’s are not included and the ticket man comes around and a family of three is 14 euros per day. 3 loungers and 1 parasol.
Hotel could do with a refurb really.
Usual pool issue, get your towels out by 10am late comers will be disappointed.
Food was ok for all inclusive.

Leisure Family

4/10

Poor

15 Jul 2022

Avishai

Feels like a 3-stars 90s hotel, with ZERO parking

Pros: Friendly Staff, Tasty food

Cons: Old and cheap facilities, elevators kept breaking, beds were terrible and uncomfortable, food was good but not big variety and on the cheap side.

The worst part was there was absolutely no parking space, we had to park our car about 1km down the steep hill in a dirty public open “parking space” and walk down/up hill for 15 minutes in the blistering sun each time with our 2 children. Supposedly there is a paid onsite garage somewhere but it was never available in the 8 whole days we spent there.

Overall quite a disappointing experience and we did not feel we got our money’s worth.

Friends_and_family Family

10/10

Exceptional

24 Jun 2022

Amanda

Mogan princess

We went after wanting to go for ages found a great price on hotels .com we were not dissapointed hotel very clean food choice great entertainment good what a wonderfull experiance will definatly go again

Partner

10/10

Exceptional

18 Jun 2022

Ionut

Great location with a breathtaking view, quiet area, perfect if you looking for a romantic or simply realxfull escape!
Great services, lovely food, very friendly and helpfull staff!
Good bus connect to everywhere around the island (1h airport distance route 91) and hotel have a shuttle bus asweel!
Highly reccommend this property, with really decent prices for all inclusive services!🔝❤️🇮🇨

Leisure Partner

8/10

Excellent

02 Jun 2022

Irene

Good value for the money with option to upgrade to premium drinks package now available ,a Sunset bar has been added at the hotel great place to sit in the evening view amazing and quieter than the than the main entertainment area. If anyone in your group has mobility issues worth contacting the hotel before hand to request suitable room.

10/10

Exceptional

24 May 2022

Mohamed

Great place to relax

Leisure Partner

10/10

Exceptional

21 May 2022

Jamie

Great stay just to unwind

The hotel is really lovely, and very clean! They are out every day cleaning everything. The room is a little dated but my bed was comfortable; the air conditioning didn't work so great but luckily I wasn't baking.

The staff were friendly and the pool and overall vibe was quite chilled. I appeared to be the only solo traveller and I didn't feel intimidated.

Many reviews comment on the food quality: they are wrong, the food was fantastic. They offer several options to choose from and I went mainly for the fish options which were always so well cooker. I can understand that Brits abroad would complain that the pasta and chips are not roasting hot but seriously you're in Spain in 30C, get a salad and some local cuisine down you.

Other users complained about there being too many stairs or the layout being complex: it's 4 blocks of 4 floors that are numbered and the ground is clearly marked. Elevators take you to each block. It's not that difficult tbh. But there were lots of stairs so if you have mobility issues it could be challenging.

I was disappointed to find that there was no gym, sauna, steam, or jacuzzi options. It would have been perfect for my relaxing solo trip if the facilities had these. But I had a great stay.

I recommend the day trip to Puerto Mogan, but otherwise there's nothing to do than drink, eat and sunbath. If that's what you want then perfect!

Self

10/10

Exceptional

23 Jan 2022

Verified traveler

Good standard

Staff very pleasant and friendly. Not a hotel for those with limited mobility as it has lots of stairs and lifts to get to the rooms at the top of the hotel. Buffet meals all very plentiful and a good range of food to suit most tastes. Rooms very clean and main areas well maintained.

Self

6/10

Pleasant

22 Nov 2021

Andy

Hotel was very clean and reasonable service

Stayed all inclusive and food was very poor drink ok but not great quality for price paid

Was so far from any towns and nothing in area so lot of water taxi money

Partner

8/10

Excellent

28 Oct 2021

Dominic

For our first all inclusive hotel stay it Ticked most boxes well, didn’t know what to expect, & was happy

Leisure Family

10/10

Exceptional

21 Mar 2020

Verified traveler

Outstanding service during the Covid outbreak. Consistent cleaning and hygiene standards throughout. Front desk staff dealing with demanding guests with courtesy, patience and clarity. Dining room well organised and food was wonderful. Free bus to beach with a lovely driver and adequate beach facilities. We had a great week before the resorts were forced to begin lockdown and would highly recommend in normal circumstances. Thanks and hope to return.

Leisure Partner

6/10

Pleasant

10 Mar 2020

Ms.D

Property is dated and the rooms really need a total renovation. Bathroom felt very dated and some areas needed a good scrub and lick of paint.
It was nice to have a kettle in the room but no iron available (only to rent).

Leisure Family

8/10

Excellent

09 Mar 2020

Verified traveler

The view from our room. The choice of food.The friendliness of the staff.

Leisure Friends

8/10

Excellent

04 Mar 2020

Verified traveler

The beach club was great. The drinks up grade package was good value for money but the food in the restaurant was very average.

Leisure Partner

10/10

Exceptional

04 Mar 2020

Iwona

Room with the ocean view!

Great location, far from crowded beaches of Maspalomas. Beach club was superb with everything what we needed during the stay on the beach- from drinks to good selection of salads, fruits and pastries .
Amazing Ocean view from the room was additional bonus, we ended everyday watching sunset from our balcony. Absolutely breathtaking.
The restaurant served every day variety of food including soups, hot and cold meals, salads, fruits and sweets. I would say something for everyone, quite a big choice.
Hotel had two pools. Main one with bar and heated water. The infinity pool - adults only wasn’t heated ( February) so water wasn’t really warm enough for swimming.
Entertainment was offered every evening, but I rather found this targeting 70 plus age group than people in 40/50ties. Would be really nice to have some DJ once or twice per week instead of clowns and gymnastics.
Room was spacious and cleaned everyday, bathroom was a bit tired.
Overall, we had a lovely week in this hotel. Great value for money. Definitely place to come back. Superb escape from rainy , cold weather.

Partner

2/10

Poor

04 Mar 2020

Robert

The bus to beach or to Puerto Mogan was the best bit.
The worst was a room with very restricted view, a kettle that fused the electrics and a bar that when shut at 11pm turned off all the terrace lights.

Leisure Friends