Hotel Cordial Mogan Playa

Spain , Gran Canaria
PLAYA DE MOGÁN, Avenida de Los Marrero, 2
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100 reviews shown

4/10

Poor

13 Feb 2026

Denise

Reception staff failed me totally. They pretended to say problem with the rear exit door making a BANGING NOISE when closing. My room 9016 was next to said door/ gate. Constantly BANGING from early morning until late evening. I asked on FOUR occasions for someone to fix the door but nothing happened. Reception staff displayed a total lack of communication with me and failed in their duties to a guest. After my eleven day stay I had no apologies, no offer of a replacement room or any kind of compensation. Ruined my stay at this lovely hotel. Not impressed.

Leisure Family

10/10

Exceptional

13 Feb 2026

Colin

Everything amazing

8/10

Excellent

31 Jan 2026

Patricia

Clean room, helpful staff, lovely gardens

Leisure Self

10/10

Exceptional

19 Jan 2026

Mark

Staff excellent, clean spacious rooms,
Good breakfast, close to the port.

Partner

10/10

Exceptional

23 Dec 2025

Nadya

The staff is exceptional! We felt very welcomed here!

Leisure Partner

8/10

Excellent

16 Dec 2025

Benjamin Alexander

Room was spotless, thoroughly enjoyed my stay, facilities were amazing.

Only issues I had was 1) cleaning staff were extremely loud on a morning and 2) hospitality staff didn't setup our table for my special birthday as requested by my dad.

They did however setup the day after and provide witha free bottle of bubbly.

Would definitely reccommend

Leisure Family

8/10

Excellent

26 Nov 2025

Maureen

Beautiful hotel - the layout was huge with large amounts of greenery and lovely plants everywhere.

Leisure Partner

8/10

Excellent

11 Aug 2025

Monika

Very pleasant Hotel . The restaurant by the pool was excellent, food so delicious.

Leisure Family

10/10

Exceptional

04 Aug 2025

Nadia

This hotel is a dream. It has everything you can wish for located in a paradise resort. The botanical garden is in itself a marvel surrounding the various swimming pools. There is a gym, bowling alley, diving club, tennis, billiard, hiking on the hill at the back of the hotel with exceptional views. The breakfast buffet is diverse, fresh and even has a gluten free/vegan option with various smoothies. It is close to the beach where you can snorkel among coloured fish in the beautiful Puerto de Mogan. There is entertainment in the evening and various restaurants in the hotel itself. The rooms are very comfortable and spacious with courtyards that have waterfalls, beautiful trees & flowers. The staff are very friendly and professional and you even have free indoor parking. I would definitely recommend this hotel to friends and family as the best hotel on the island.

Leisure Self

10/10

Exceptional

01 Aug 2025

Andrea

Beautiful hotel, photos don't do it justice. There are over 450 species of plants, there is so much to look at. Every day you find a new beautiful plant that you hadn't seen previously. Rooms are super spacious, cleaning was fabulous. Breakfast had loads of choice. Animation team were great and really looked after the kids and made the adults feel involved too. Personally I wish there was more on for adults, more activities and the evening entertainment ended quite early. I would recommend going during their fiesta del Carmen last week of July and first week of August - you get to experience the local culture. Tourist tended to be more Spanish than English which I hadn't experienced before at other canary island hotels. Bowling is fantastic too, make use of it. A shame the spa isn't included as part of the price

Leisure Family

10/10

Exceptional

01 Jul 2025

Enri-K

Loved the hotel, entertainment was amazing. Not enough personnel, but service from ones there was truly amazing.

Friends_and_family Family

8/10

Excellent

22 Jun 2025

Danielle Kyra

some of the hotel is a bit dated but staff are so lovely and architecture is beautiful. buffet breakfast is so worth it 10/10. bit of construction going on near the property. bus stop nearby and beach/restaurants in mogan are very close, cutest little town for a chilled getaway with great food!!

Leisure Friends

8/10

Excellent

23 May 2025

Peter David

Great location - just a short walk to restaurants, beach & harbour.
Hotel generally well kept, good size rooms, with balcony (we were in a pool view) It’s large property amongst tropical gardens - you could almost get lost walking around!
Plenty of facilities, more than we would need. Breakfast was very good, the choice was vast and fresh. (We did have dinner there so can’t comment)
The staff are friendly and helpful.
Great stay with friends.

Leisure Friends

10/10

Exceptional

20 May 2025

Sibel

Hotel staff and cleaners were very friendly. Hotel was very clean apart from cat poo smell by the lifts which is not their fault as they look after the stray cats there.

Hotel room was so lovely with balcony with green grass and facing the pool, I felt very lucky to have the room although I paid for the cheapest with Expedia Vitality discount. I enjoy sitting on the balcony reading as I like my space, felt perfect.

My only dislike, and pet hate are buffets where people are fighting for the food. I went to the buffet helping my 80 year old mother that can not walk well or see well. People were pushing. I hated going to dinner and found myself regretting going half board. The restaurants by the beach are only 10 min walk with fresh fish and drinks and wonderful service. The hotel needs to do something about the buffet, one reason I would not go to that hotel again. But I would consider Cordial self catering apartments.

Leisure Family

10/10

Exceptional

11 Mar 2025

Timothy

Beautiful design. Awesome flora and fauna throughout. Superb dining. A special place.

Leisure Friends

10/10

Exceptional

10 Mar 2025

Christopher

The bed and pillows were so comfortable! I loved that the hotel provided wash cloths as well as towels. The hotel also provided shampoo and conditioner. My experience in Spain was that shampoo was usually provided, but sometimes conditioner was not.

I did not like the highway traffic noise, but I got used to it. I had no problem sleeping once I considered it white noise.

Leisure Partner

10/10

Exceptional

04 Mar 2025

R N F

Excellent hotel in a very pleasant resort

Friends_and_family Friends

10/10

Exceptional

01 Mar 2025

Mary

Top hotel

Returned for a second visit and will be back again next year. Top hotel in every way

Friends_and_family Friends

10/10

Exceptional

24 Feb 2025

John

Nice pool for children, lovely room, attentive staff, short walk to beach, restaurants and shops

Leisure Family_with_children

8/10

Excellent

24 Feb 2025

Verified traveler

Good hotel.

Stayed over the half term holiday. The main problem with the hotel is that it clearly struggles when it's full and the sun is out. The two swimming pools were saturated with people, sun beds parked very closely together and generally all occupied (or towelled) by 10.30am. Breakfast was a bit of a struggle with queues but settled down after 9.45am. We had minor gripes with the actual sun beds, which are plastic and difficult to adjust - I'd imagine they will upgrade these at some point. Also the mattress overlays were very grubby. Bar service was extremely hit and miss - some days it worked well, other days it would be exceptionally slow. Drinks are reasonably priced - around 4.50 euros for 400ml Tropicale beer.

Friends_and_family Family

10/10

Exceptional

18 Feb 2025

Paul

Impressive but big hotel.

Impressive and large hotel in beautiful grounds. It is big, but well run. Breakfast impressive although busy in large dining area. Room comfy. Staff helpful and friendly. Parking included. Some excellent facilies that are well maintained. Very good value, especially if you find the best deals.

Partner

10/10

Exceptional

15 Feb 2025

Anne

The accommodation was clean & comfortable. The staff in the hotel were friendly. The breakfast was amazing ! We didnt have dinner as the nearby restaurants and bars offered a good selection of food. The pool was lovely clean & tidy. The sun loungers very comfortable. The position of our room was at the back of hotel so meant we didnt get any sun on the balcony' next time would remember to select a room overlooking the pool

Leisure Partner

10/10

Exceptional

21 Jan 2025

Robert

Excellent property with good food

Well designed hotel with attractive grounds. Pool areas spacious with plenty of sun beds. Rooms large and comfortable. Staff all very pleasant and helpful.
Don’t usually go half board as previous experiences have been bad, but decided to give it another try here - very impressed - good choices/variety and well cooked.
Overall a great stay and would definitely return….

Partner

10/10

Exceptional

28 Dec 2024

Craig

Centrally located hotel with very attentive staff and nice clean facilities.

10/10

Exceptional

13 Dec 2024

Þórey

Beautiful hotel eith great attention to the details! We had a wonderful stay!

Leisure Partner

10/10

Exceptional

04 Dec 2024

Paul

Excellent staff

Business

8/10

Excellent

03 Dec 2024

Pamela

Happy in Hotel Cordial Mogan Playa.

Overall our stay was very good. The breakfasts were excellent- a wonderful selection of good quality food. We did not have evening meal. Everywhere was very clean and the gardens full of exotic plants.
The rooms were spacious, but were dated and ready for redecoration. The bed linen was good, but the towels were well past their best.
We were surprised by the fact that we had to pay for a safety deposit box, something not encountered before - another niggle!
The pro exceeded the cons and we would return.

Partner

10/10

Exceptional

27 Sep 2024

Watch

Just spent a fantastic 5 days here in Sept 2024. The hotel really is fantastic. The spa (and treatments) is excellent. The two main pools are really big and the pool exercise and fashion shows were really good. The small shops in the hotel were great too. Food/restaurants were brilliant. I really can't recommend the Hotel Cordial Mogán Playa highly enough!

Leisure Partner

10/10

Exceptional

12 Jul 2024

Marcela

We have just returned from an 8-night stay at this hotel and it was absolutely amazing. We arrived late in the evening, just 15 min before the restaurant was about to close. The lady at the reception (Rachel) was very polite, professional and helpful. She informed us that we could still go and have our dinner in the restaurant which was very much appreciated after a whole day travelling. I asked in advance for a quiet room on a high floor and we were given an amazing room in block 4 on the 4th floor. The room was spacious, nicely decorated, quiet and with a beautiful view of the adults pool. The ladies cleaning the rooms did a fantastic job and they were always polite and with a smile on their faces. The reception area and the hotel grounds including the pool area were impressive and beautifully surrounded by palm trees and other plants. We booked half board and we thoroughly enjoyed the variety of food we had at breakfast and dinner. The hotel is conveniently located within 10 min walk from the beautiful marina and the beach. Overall, this is a luxurious hotel which felt more like a 5-star. All hotel facilities and the customer service were exceptional.

Leisure Partner

10/10

Exceptional

13 Jun 2024

Craig

Wonderful hotel

Wonderful hotel that has everything you require for a relaxing holiday, all areas of the hotel was relaxing very easy to get a sun bed round the pool. Breakfast was substantial and I would say had something for everyone to suit all tastes. Room was large with plenty of room to move around, I guess the bathroom area could have benefitted from some TLC here and there but overall you won’t be disappointed with this hotel, we would certainly stay again.

Partner

10/10

Exceptional

19 May 2024

Lesley Ann

Marvelous place to go beautifully kept gardens and great entertainment.

Leisure Partner

10/10

Exceptional

26 Apr 2024

Jacqui

The hotel is beautiful and set in lush tropical gardens. Ten mins walk to the port and beach.

Leisure Self

10/10

Exceptional

11 Apr 2024

Lisa

This hotel is in a great location and everything about it is as you would hope for a Spanish 4 star.
Clean, other guests pleasant, great gardens, polite and helpful staff.
The buffet food is excellent. The chefs were always happy to cook steaks/tuna/swordfish/lamb to order on the grill while you watch so it’s cooked to suit your personal preference.
The weather was perfect every day and the sea temperature ideal. We didn’t stay by the pool during the day, preferring the local beach or a ferry trip to the next bay.
We always swam at about 6 30pm and loved the still very warm evening sun.
The room was not state of the art but well maintained and beds comfortable.
It’s a great 4 star hotel

Leisure

4/10

Poor

01 Apr 2024

Peter

Meh, not rushing back

Worn out beds, thin towels, lots of ants in room. Warm bar fridge. Who charges a daily fee for using the in room safe?

Friends_and_family Family

8/10

Excellent

21 Jan 2024

roland

Did not liked being charged for the safe.
Good food and wine’s prices also good.

Leisure Partner

10/10

Exceptional

30 Sep 2023

Alison

Great hotel, lovely gardens and pools, fantastic breakfast selection.

Leisure Partner

10/10

Exceptional

05 Jun 2023

Helen

Beautiful surroundings, staff couldn’t do enough!

10/10

Exceptional

08 May 2023

David

10 out of 10 for everything. Beautiful surroundings with beautiful well maintained gardens. Amazing breakfasts, the variety was outstanding. Large bedroom and bathroom and we had a balcony. Swimming pool was excellent. Walkable distance to the beach and different restaurants as we went b&b. I did have trouble with a socket in the bedroom and needed some more milk, so I asked about it in reception and before I got back to the room the electrician and the maid were waiting at the door for me! The whole place was clean and staff very knowledgeable and friendly. Definitely going there again .

Leisure Partner

10/10

Exceptional

02 Mar 2023

Christopher Gerard Stephen Van

Comfortable accommodation in a very well run hotel with plenty of excellent facilities. Well trained staff who were always helpful and customers who were generally older generation and well behaved.

Leisure Partner

10/10

Exceptional

21 Feb 2023

David

Comfortable room, enjoyed our stay, nice staff.

10/10

Exceptional

06 Feb 2023

Verified traveler

Spotlessly clean with very helpful staff. The courtesy facility for late departure was a new experience and superb. Pool complex had numerous loungers

Leisure Partner

10/10

Exceptional

04 Feb 2023

David

Beautiful gardens

Leisure Partner

10/10

Exceptional

25 Jan 2023

David

Lovely hotel, fantastic location. Friendly staff. Heated pools a real bonus. Definitely worth a visit.

Friends_and_family Friends

10/10

Exceptional

22 Jan 2023

Carol

Would happily recommend

Very enjoyable stay for a friends significant birthday.

Friends_and_family Friends

8/10

Excellent

10 Jan 2023

douglas

Should have more than 2 coffee machines (1 often not working)for breakfast serving ~350.
Breakfast otherwise terridic, wifi pool & gym excellent!

Leisure Partner

10/10

Exceptional

21 Dec 2022

Martin

A really enjoyable stay

We loved almost everything about this hotel - impressive lobby, amazing plants, friendly staff, beautiful Christmas decorations and fabulous breakfasts.

Friends_and_family Family

6/10

Pleasant

06 Dec 2022

John Richard

The outside spaces were lovely and well maintained. The staff were very friendly. Loved the resident
hedgehog.

The room had worn out furniture, and the mattress was really hard. The hot food on the breakfast buffet went cold quickly. Best to eat lunch outside of the hotel.

Leisure Partner

10/10

Exceptional

28 Nov 2022

cliff

A nice well-kept hotel close to transportation and amenities. Excellent for a relaxed stay. Buffet breakfast is delicious with lots of choices. Staff is helpful and friendly.

Leisure Partner

10/10

Exceptional

27 Nov 2022

Margaret

Spectacular gardens in all areas of the grounds added to the relaxing feel of our holiday.

Leisure Partner

10/10

Exceptional

07 Nov 2022

Sarah

Brilliant stay, quiet and relaxing. Great choice options for breakfast, buffet dinner was ok only did it once as plenty of restaurants short awayaway which served outstanding food. Only downside to the hotel was the slow service to the bar with the evening entertainment. Just not enough staff to serve the amount of people. Waited over 30mins just to order a couple of drinks

Leisure Partner

10/10

Exceptional

05 Nov 2022

Grahame

Lovely hotel, well located and great facilities

10/10

Exceptional

05 Oct 2022

Kin

Staff are friendly. Variety of food for breakfast and dinner. Swimming pool and pool areas are nice.

Bathroom in the room is outdated.

Leisure Partner

8/10

Excellent

16 Sep 2022

Elaine

Liked the dining choices. Loved the lower
Pool area ( immaculately maintained)
and thought that the grounds( trees and plants were superb) and extremely pretty.

Leisure Family

10/10

Exceptional

13 Sep 2022

Jayne

Excellent hotel !!

Am excellent stay at this hotel. We were there for a week. Everything was excellent from start to finish. The grounds are amazing and the position is great for a short walk to Puerto Mogan harbour.

Partner

10/10

Exceptional

12 Sep 2022

Yvonne

We have stayed at this hotel for many years. It is becoming a little dated, but it is a welcoming hotel, with great facilities. The food is not quite so good as it used to be, we will still continue to return, the resort is fabulous and great for diving. Great all round family hotel.

Leisure Partner

10/10

Exceptional

03 Aug 2022

Gus

Very good for complete relaxation

Leisure Partner

8/10

Excellent

19 Jun 2022

Thomas

Relaxed standards in a wonderful hotel

Solo trip having stayed at the hotel many times pre covid. Fantastic hotel in a great location. Fabulous pools and the whole space is perfect for a holiday. My interaction with all staff was very good. So why not 5 stars.Fridge in room was useless, notbroken but told by staff not designed to make anything cold. I assume to increase drink sales via the hotel. But not to have a working fridge is bonkers.Rooms are now dated so if you want modern I would suggest the radison nearby. My biggest comment though is in relation to customer behaviour. This hotel always provided an upmarket experience but they seem to be now attracting a different audience. Drinking and music by the pool. Certain familiesallowed to dominate the pool environment. Customers wearing vests for dinner. It just wasnt what i had remembered and it did affect my enjoyment of the hotel.

Self

10/10

Exceptional

13 Jun 2022

marie

Stunning location, beautiful hotel, great staff, amazing gardens, good food and within easy reach of the beach and harbour with all its bars, shops and restaurants.

Leisure Partner

10/10

Exceptional

29 May 2022

Lesley Ann

Simply beautiful

Leisure Partner

10/10

Exceptional

16 May 2022

Stephen

Great hotel in a good location - very walkable down to the village, breakfast buffet was spectacular.

Leisure Partner

10/10

Exceptional

28 Apr 2022

douglas

Wonderful week at Cordial, the pools are lovely and the planting all around the resort is amazing and the gardeners keep it perfect. The ground staff and cleaners to a great job and our suite, Although some may say was a bit old fashioned and tired, was extremely clean and comfortable. Whilst the resort is bigger than I’d normally choose, we grew into it after the first day and felt like home. Mogan is a great Centre especially if like us it’s your 1st trip abroad since before COVID and you just want to chill. Very good restaurants close by too.

Leisure Partner

10/10

Exceptional

26 Apr 2022

Robert

Fantastic location, great hotel

Friends_and_family Friends

10/10

Exceptional

02 Apr 2022

Gavin

Very relaxed and well run hotel. Close to the beach & marina - just a 2 min walk from the rear of the hotel.

Leisure Partner

10/10

Exceptional

27 Mar 2022

Anthony John

Very good facilities. Great staff and friendly and relaxed atmosphere. Good location with only a few minutes walk to the beach and marina. Plenty of activities in the hotel and grounds . Very attractive.

Leisure Partner

10/10

Exceptional

20 Mar 2022

Christopher Grant

Lovely property. Despite holding over 1,000 people it's well spread out so never seems crowded. 2 huge pools, 1 for adults only. All the staff are friendly and can't do enough for you. The Junior Suites are in a quieter part of the resort and are worth the upgrade. Less than 5 minutes stroll into town, which has dozens of bars and restaurants. We went in March, I would imagine but would be less peaceful in the summer holidays!

Leisure Partner

10/10

Exceptional

08 Mar 2022

David Andrew

Excellent location, fantastic amenities and beautiful resort

Leisure Partner

10/10

Exceptional

22 Feb 2022

Sylvia

The hotel was fine for our needs. Convenient location just a short walk from seafront restaurants and easy access by car to visit other parts of the island.

Leisure Partner

10/10

Exceptional

01 Jan 2022

Philip William

Great place to stay

Leisure Self

10/10

Exceptional

18 Dec 2021

Petra

Loved the non-‘big resort’ feel to it, loads of character with the gardens. Staff fabulously helpful, breakfast best by far I’ve ever had and run like clockwork!

Leisure Self

10/10

Exceptional

09 Dec 2021

Steve

Beautiful setting, mountains surrounding, traditional and classy, beautiful pool, great room , wonderful staff, excellent breakfast, will def be returning.

Leisure Self

10/10

Exceptional

30 Nov 2021

NIcholas

Leisure Partner

10/10

Exceptional

28 Nov 2021

Miguel

Breakfast is absolutely fantastic and 2 swimming pools with bar/restaurant support, and oh.. the pinacoladas !!!

Leisure Partner

8/10

Excellent

21 Nov 2021

Tom

Close to paradise…

We stayed 4 days in a suite. It was very Nice all-over. Los Guayres was good and extremely well service. Very Nice breakefast. No good wifi and dull and no good food in the pool-bar pulls down. Close to paradise!

Partner

10/10

Exceptional

11 Nov 2021

Carole

Lovely hotel with beautiful grounds, great location for walking to beach, harbour, restaurants and shops. Accommodation is excellent with friendly staff and a lovely restaurant. Pools are clean with plenty of sun beds. Evening entertainment is a great place to end the day. Will definitely consider going again.

Leisure Friends

10/10

Exceptional

09 Nov 2021

Nearly Perfect

Cannot fault the service or the staff. All excellent throughout the whole hotel. Room cleaning excellent too.
Rooms though looking a bit tired and need updated/refurbished.
Still had a wonderful break and would use again. Rooms of a better finish it would have been perfect.

Partner

10/10

Exceptional

30 Oct 2021

catherine

A great stay

A really lovely hotel. Food and facilities are great. Standard of cleanliness very high. Fabulous location, close to Puerto Mogan town. Wifi access not so great.

Friends_and_family Family

8/10

Excellent

07 Sep 2021

Ann

Great location for Mogan port

We had a lovely room overlooking the pool. All comforts needed were in the room. Only downer was the room safe was not free, which one would expect it to be in a four star hotel. Also on the Sunday morning there was a very long queue to get into the breakfast room, but we went to reception to complain and they directed us to another restaurant which was absolutely fine.

Partner

8/10

Excellent

21 Jul 2021

Verified traveler

Everything was nice. The rooms were clean and pleasant but a bit old fashioned. Pool area was perfect.
My only issue was the restaurant. The evening meal was reasonable but often the cooking was under seasoned and bland. The cooks at the fresh stations were nice but they tended to overcook the produce. Steaks, prawns, fish were all cooked too much.
Saying that I did find something to eat
Staff were all amazing.

Leisure Self

10/10

Exceptional

31 Dec 2020

Verified traveler

Staff are very friendly and helpful. Great food! Enjoy the fitness class by the pool. Had a wonderful Christmas meal there.

Partner

8/10

Excellent

18 Dec 2020

Sarah

Lovely property, surroundings of Mogan Port

Nice hotel, COVID-compliant. Bubbles on arrival is a lovely touch, Great pool. Food served at dinner/breakfast wasn't as good as other hotels in the region.

Friends_and_family Family

8/10

Excellent

14 Dec 2020

ian

Lovely start, sad end..

Everything was lovely, hotel, staff, location.. Until we had to change plans due to new covid restrictions in the UK and had to return early. The management refused to allow a refund for the nights we couldn’t use.
Sad end to a lovely break.

Partner

10/10

Exceptional

29 Oct 2020

Carol

Fantastic hotel

Amazing stay at the Cordial Mogan. So relaxing - the hotel, gardens and pool area really well maintained. Short stroll to the lovely beach. Breakfast and dinner lots of choice and on our first night the chef prepared something for me as I am vegetarian.

Partner

10/10

Exceptional

14 Oct 2020

Natalia

Acábamos de llegar de nuestras vacaciones en familia, me ha encantado todo, un personal muy atenten to en cada momento para que no te falta nada, las I stalaciones son preciosas, las habitación es muy amplias y limpias, ha sido una experiencia insuperable, repetiremos seguro.

Leisure Family

10/10

Exceptional

04 Mar 2020

Jane

The gardens were magnificent and Added to the loveliness of the stay at the hotel.

Food was very nice and once I got over the surprise of having the same table for supper every night it was nice system.

Leisure Partner

8/10

Excellent

10 Feb 2020

Peter

An impressive hotel. Good rooms, good facilities, two heated outdoor pools (heating is a must in winter), good selection of food at buffet breakfast. We tried dinner once - OK but not exciting. Five mins walk from harbour. Friendly, efficient staff. It's pricey, but probably worth it. But it is huge and it feels a bit like an up-market holiday camp. We had great weather and apparently this valley is known for good winter sun. But I'd prefer somewhere smaller and more intimate next time.

Leisure Partner

4/10

Poor

17 Jan 2020

Verified traveler

Good position near mogan. Lovely warm pool and reception staff and cleaners great
Did not like the meal time dinner in 2 sittings and the hassle about where you sat and then allocating you a table. We like to eat about 7.30 and it was not possible also the food at dinner unless you liked endless red meat was poor . We did not enjoy it at all. Often there was only the end bits when we went in and staff were reluctant to get us more.
The pillows were hard and although 3 ones they brought a soft one it was just the same pillow.
The acoustic version as noisy do we heard children next door running up and down and shouting in the morning and constant noise from above us. We visited 4 different hotels all 4 stars on our trip to Gran Canaria and this was the least value for money

Leisure

8/10

Excellent

26 Nov 2019

Verified traveler

Lovely grounds and ambiance. Buffet food variable in quality at dinner. No a la carte restaurant now for a served meal.

Leisure Partner

8/10

Excellent

20 Oct 2019

Verified traveler

Superb gardens & pools! Although would prefer it if it had an adult only pool!!!
Great location!!

Leisure Partner

8/10

Excellent

08 Oct 2019

Lauren

October stay

Beautiful grounds, and pool areas, rooms are a bit dated but comfortable

Partner

8/10

Excellent

30 Sep 2019

Verified traveler

Short stay

Overall a nice hotel for a few days stay at Puerto Mogan. Just a short stroll to the older and newer part of the port.
The hotel is a lot larger than you initially think which is manifested at breakfast. If like most people you arrive between 8.45 and 9.45 it feels a little hectic although the buffet tables are well spread out. Best to arrive early if you can. Staff are generally very pleasant and helpful and as big as the hotel is, apart from breakfast, it does not feel it as there are a lot of green spaces dividing the different room blocks.

Partner

10/10

Exceptional

28 Sep 2019

Verified traveler

Loved the warm large pools and there were few steps

Leisure Partner

10/10

Exceptional

16 Sep 2019

Verified traveler

Hotel charming. Botanical feature throughout the building. Area Mogan a very pretty village.

Leisure Partner

8/10

Excellent

14 Sep 2019

Elaine

Very spacious.Very clean in all public places.Very courteous
Staff.

Leisure Family

8/10

Excellent

07 Sep 2019

Verified traveler

It’s a great hotel, especially good for families I would imagine..
Overwhelmingly huge.. it was quiet to start with & as it got busier towards the end of the week there was just too many people, it showed in how the staff were too.

Leisure Friends

10/10

Exceptional

01 Aug 2019

Verified traveler

Very good would recommend to anybody for good and clean facility and excellent food choices

Leisure Partner

10/10

Exceptional

24 Jun 2019

Catherine

Fabulous

Partner

10/10

Exceptional

23 Jun 2019

Sarah

Review

The hotel staff were extremely welcoming, went out of way to be helpful
The Hotel Has character attention to detail, the architecture is beautiful, grounds exquisite
Food excellent even for the picky eater, some thing for everyone
The entertainment did let it down could be improved, the area is quite but a stroll to marina & shopping area only 10 minutes walk away

Partner

10/10

Exceptional

02 Jun 2019

Verified traveler

As a returning guest, I feel the animation team put on some excellent shows. Looking forward to returning very soon. The hotel is extremely well run, staff are always superb, good to see some familiar faces. The grounds are immaculate, a beautiful setting, amazing hotel set in one of the best resorts on the island. Well done to all the team for making our holiday such a beautiful, relaxing experience yet again.

Leisure Family

10/10

Exceptional

27 May 2019

Verified traveler

Much higher standard than any other property in Gran Canaria, that I have stayed in . Pool area superb, breakfast fantastic in terms of choice , even had Prosecco and Vodka, not that I took it. Very busy but service always quick and helpful. Room was nice and spacious .

Leisure Family

8/10

Excellent

26 Apr 2019

Verified traveler

Beautiful grounds, attractive walkways and within easy reach of Mogan Playa.

Leisure Partner