Name: The Number 11 by the Warren Collection
Address: 11 Malone Rd, Belfast, GB

10/10

Exceptional

05 Jun 2026

Mark

All good. Recommended.

Self

10/10

Exceptional

07 May 2026

Martin

Ok

4/10

Poor

05 May 2026

Joel

Not worth the price, never again

Pros - overall room was quiet (despite very creaky floor boards and some noise with guests going and coming); room clean. Wifi and TV worked well. Shower had plenty of hot water. Bed was comfortable.

Cons - poor communication from hotel. Was sent a message saying I could leave my luggage at the hotel prior to checkin. When I arrived, no staff were in the building to let me in. The same message stated I could not check in until 4.30pm despite the Expedia website saying check in was at 3pm.
Very over-priced nightly rate. I have travelled widely for 24 years and this is the smallest and most expensive room I've ever had. I've stayed in budget and 5 star hotels. This room was supposedly for 3 guests. The single bed was a metal folding bed which blocked the door that provided an exit to the rear of the property, if not a fire exit, then what? Bed also took up remaining floor space at the end of a double bed. This was never a triple room, sold this way to eke out a fraction more profit to benefit the hotel, not the guest.
Breakfast was average (no better than any other hotel, so the breakfast couldnt explain the huge cost). Seating in the breakfast room was very limited, so my wife and I had to eat breakfast on the sofa while my son waited upstairs for more space to become available. The staff member at breakfast was monosyllabic, not helpful or welcoming. Whilst I wish him the best, these are not good qualities for someone working in hospitality.

Family_with_children

4/10

Poor

26 Apr 2026

Zoey

Arrived, very hard time finding parking, room was very small but functional, towels had stains on them, shower was only hot for about 30 seconds at a time, sheets were all wrinkled. The garden was just a cement pad with a table and an ash tray. Wifi was posted on outside of building allowing anyone to use it, causing very slow wifi for the tv and phones.
When addressing stain concerns and shower concerns there was very little help or apologies. If ever go back to belfast will not be staying here.

Partner

10/10

Exceptional

30 Dec 2025

Gill

Clean and comfortable, good breakfast and very relaxing

Partner

10/10

Exceptional

28 Nov 2025

Peter

Everything about number 11was fabulous

Self

10/10

Exceptional

27 Nov 2025

Jiri

The room was clean and tidy, there was no problem.

Partner

2/10

Poor

19 Nov 2025

Ryan

Total nightmare trying to get parked anywhere near and had a 10 minute walk to get to the hotel. Then got into my room and the bed didn’t appear clean

2/10

Poor

18 Nov 2025

Frédérick

Bed is very uncomfortable and the second mattress Available smelled like pee. Only positive was the breakfast and leaving this place.

Friends_and_family Family

10/10

Exceptional

07 Nov 2025

Michael David

Room was clean, good size and quiet. Amenities were good (tea,coffee etc). The check in / out process was quick, simple and hassle free. The staff were courteous, welcoming and helpful. Breakfast was simple but perfect for our needs. Well placed for the centre and a lovely walk to all it has to offer. Simple place, with no hassles and everything we needed.....would happily stay again.

Leisure Partner

10/10

Exceptional

05 Nov 2025

Simon

Great place to stay. Staff very helpful. Only point to grumble about was the mattress had seen better days could feel the odd spring

Partner

6/10

Pleasant

02 Nov 2025

Victoria

Room was ok, it was clean and spacious however it was too warm. I turned the heating off and went out for the day but on my return the heating had been put to the maximum so my room was too warm again. The window barely opened which didn't help.

Breakfast was a choice of bread, plastic wrapped pain chocolate, three cereals, triangular cheese, ham, chorizo and what might have been melon. Coffee, tea, apple juice and orange juice available.

The high level drainage in the sink wasn't connected to anything so when water splashed over it, the water fell on the shelf below the sink.

Overall, it looks better than it is.

8/10

Excellent

23 Oct 2025

Peter

Stylish and comfortable room. Convenient location near Ulster Museum, Queen’s University and near bus stop for bus to the city centre.

Self

6/10

Pleasant

18 Oct 2025

Sue

Great quiet location

Great location and great to have the free parking close by. Nice hotel. But no hot water from tap in bathroom and very bad drain smell in room. No fresh water in room to drink, no tissues, shower cap & soaps missing (?) Nice shower gel and conditioner in shower.

Partner

8/10

Excellent

16 Oct 2025

Deirdre

Suited for ease of access to city centre, parking was near by. Simple, stylish and very suitable accommodation and breakfast.

Leisure Self

10/10

Exceptional

04 Oct 2025

Rose

Room was beautiful, as was the hotel, loved our little balcony, however, the tiles in the bathroom shower area need repair, were loose and missing grout and the mattress should be replaced

Partner

10/10

Exceptional

04 Oct 2025

Brian

Great location and a very comfortable room! We had our best night of sleep here. The common areas downstairs were cozy and cutely decorated. It was a convenient location and the continental breakfast was good!

Leisure

8/10

Excellent

20 Sep 2025

Damian

Good base, clean and comfortable

Clean and tidy, great position and comfortable, breakfast was adequate, no one around to assist if required

Partner

8/10

Excellent

07 Sep 2025

Kerry

Comfortable room

Room was comfortable and what we needed for a short break. Some of the communal areas (stairs and landing were a bit untidy but didn't affect the stay.

Partner

2/10

Poor

30 Aug 2025

Aodhan

Disorganised and unwelcoming.

I stayed here one night for £237.78 (with a coupon). For that price, I expected a seamless experience. The room was spacious, clean, and comfortable, but the shower was poorly designed - water went everywhere. Still, the main issue wasn’t the room but the staff and disorganisation.

Before arrival, the front door was locked, no staff in sight, and I had to buzz repeatedly before someone finally answered remotely. I later learned guests are sent a door code via WhatsApp; I never received one. This lack of communication set the tone.

At check-in, things quickly soured. Despite confirming beforehand that only my partner and I would be staying, the staff insisted on charging £50 for a supposed third guest because a friend accompanied us briefly whilst checking in. I explained multiple times that he wasn’t staying, had no luggage, and was leaving immediately after we left out bags off, yet the staff continued to press the issue, turning a simple check-in into an unnecessarily tense and humiliating exchange.

Even after check-in, she returned to our room to warn us not to smoke or make noise - rules we hadn’t broken and had no intention of breaking. It felt intrusive and prejudicial, as though we were being judged simply for being younger guests.

By contrast, other nearby hotels like The Warren Belfast, Vagabonds, and The Harrison have always treated me with genuine hospitality and trust. Number 11 may look the part, but suspicion replaced welcome. I don't think I'll be back.

Business

4/10

Poor

19 Aug 2025

Narelle

This property did not reflect what was advertised. It was way underwhelming. Mould in the tiles in bathroom. No window to open for fresh air. Bed springs noisy and bed not stable. Pillows hard.. continental breakfast again underwhelming with not enough seating for those staying. WAY overpriced. Half the price might be closer to value. Do not stay here.

Leisure Partner

8/10

Excellent

11 Aug 2025

Sara Marie

Good breakfast selection. Close to Queen's University. Noisy, and a shower that turned the bathroom into a slip and slide despite having a towel on the ground.

8/10

Excellent

10 Aug 2025

Kyle

Easy to find and great parking. Literally right beside the building on the side street.
Easy walkable distance to surrounding bars and restaurants.
Breakfast was okay, mostly store-bought items and was a little bit of a tight squeeze in the eating area. Overall great price and great experience.

6/10

Pleasant

06 Jul 2025

Deborah

Good location across street from Queen’s University and near bus stops. Room very small, barely adequate for two travelers with luggage.

Partner

8/10

Excellent

01 Jul 2025

Alan

The room we stayed in was compact, clean,tidy and was suitable for a short break. If staying longer would like a mini fridge.

Leisure Partner

8/10

Excellent

04 Jun 2025

Sue

Perfect for university quarter short stay

Great base for university quarter, botanic gardens and Ulster Museum visit. Free parking zone. Room smaller than expected but perfectly adequate for one night (room 2). Comfy enough bed and modernised facility. Taps loose in bathroom. Polite, considerate neighbours a must due to layout.

Friends_and_family Family

4/10

Poor

31 May 2025

Frank

Don’t stay here

Not a good hotel. Room poor with only a fire door for ventilation. No obvious staff present apart from solitary man at breakfast time who was on his phone all the time. Not recommended

Partner

8/10

Excellent

30 May 2025

Victoria

This is a nice property but a lot of stairs to pack your bags up if your room is on one of the upper floors. There’s no lift.

Leisure Partner

10/10

Exceptional

26 May 2025

Jessica

Not gonna lie—the stairs weren’t fun! But everything else made up for it. The rooms were cute, cozy, and perfect for a relaxing night. We took a walk and found an amazing spot for dinner just down the street—honestly the best meal of our whole trip.

Breakfast at the hotel was quick, tasty, and just what we needed to start the day. It's a charming little place, and we'd definitely stay again if we're in the area!

Leisure Friends

6/10

Pleasant

22 May 2025

BRIAN S

I guess you get what you pay for

We had a comically small room. I could touch all four walls from the queen sized bed. The bed was low, but comfortable. The bathroom was similarly small. Like, hit your head on the doorknob when you stand up from the toilet. The breakfast was pretty lame, too. A couple pieces of processed ham, a salami, a cheddar cheese, some bread, and some cereal. For a bargain hotel though, it was clean and comfortable. The description is a bit misleading about parking. The free parking is curbside parking on the streets nearby. But, the graffiti and somebody's stolen luggage made us take everything from our car to our room so we wouldnt be the next victim.

Partner

4/10

Poor

21 May 2025

Jeffrey

Where to begin - had to call to gain entry. Only received entry directions AFTER we arrived. The person “receiving” guests had headphones on and didn’t hear me knocking, and he didn’t seem particularly pleased that we were there. Difficult to get bags up the stairs with bags. The room was hot, and in addition to no AC, there wasn’t even a window. Had to prop a back door open and run a fan to make the room tolerable. Shower pressure was inadequate and it was difficult to maintain water temperature. Als, shower tiles were broken and loose. Breakfast area was too small and food/coffee were not very good. It is in a nice location - short walk to restaurants and city center in Belfast. Would likely not stay here again.

Leisure Partner

4/10

Poor

25 Apr 2025

Jonathan

Avoid the 11

Will return to this shortly

Business Self

4/10

Poor

25 Apr 2025

Yvonne

No hot water. Mildew in the bathroom, you can see and smell it. Not very friendly! Nes was comfy.

Leisure Partner

10/10

Exceptional

23 Apr 2025

Tracy

Enjoyed stay. Great location, close to uni, Botanic Gardens and museum. Everything very clean and comfortable. Guests lounge area lovely too and a self service breakfast.

Partner

10/10

Exceptional

31 Mar 2025

Ben

Easy process, clean room

Booked last minute, easy self check-in. Nice clean room, self serve breakfast included, and self checkout the next day, was exactly what we were looking for.

Partner

8/10

Excellent

01 Mar 2025

Guruprasad

Value for money and it was clean.
Breakfast was not upto mark

8/10

Excellent

03 Jan 2025

Rachel

The room was quite nice. Small but very homely and had very comfortable vibes. I liked that the place was small and only had a few rooms. Staff was friendly and greeted me each time they saw me. The one thing that would have been nice to know is that there is no elevator(lift) so if you have a big suitcase you have to carry it up the stairs.

Leisure Self

10/10

Exceptional

13 Dec 2024

Jonathon

Very nice,Very comfortable Everything u need.

10/10

Exceptional

11 Dec 2024

Shari

Excellent hotel.

Great hotel, lovely and clean and great location too. It was lovely and quiet and when I had an issue it was so easy to get in contact with a member of the team who sorted it out immediately.
I wholeheartedly recommend this hotel.

Business

10/10

Exceptional

02 Dec 2024

Jacob

Lovely!!!

Truly lovely stay! We had the privilege of room #9, sweeping views, nice restroom, and quiet. The area is walkable and the hotel staff were great. Loved every second.

Partner

10/10

Exceptional

01 Dec 2024

??

Good

10/10

Exceptional

25 Nov 2024

Rachel

Family short break

Good place to stay, central location. Rooms adequate size for short stay and clean and fresh.

Friends_and_family Family

8/10

Excellent

10 Nov 2024

Michael P

Good Overall Experience

We had a positive experience at this property overall. Our accommodation was clean and had a street view, directly across the street from the Queens University campus. The area had a bustling vibe, and the youthful atmosphere you would expect. The Ulster Museum, Seamus Heaney Centre and the Botanical Garden is just a few blocks walk. We didn't exactly know what to expect when checking in - we did not receive the email with the front door code. It didn't matter at the end, as there was a very nice attendant at the property who let us in, and helped us to our room with our luggage. The daily continental breakfast was very good, and the staff were helpful and kind. One staff suggestion that did not pan out though, was the use of the taxi service. Their recommended service took a very long time to respond, only to admit they had no cabs available. We ended up missing our bus back to Dublin as a result of this. We would suggest multiple taxi service options, as well as a more streamlined check-in process as future improvements. Good experience overall though, and we will consider this property again upon our next visit to Northern Ireland.

Partner

10/10

Exceptional

07 Nov 2024

Scaley

Real gem

Great place to stay

Business

10/10

Exceptional

29 Oct 2024

Julie

Close to QUB. Very clean. Friendly welcome and service during our stay.

Leisure Partner

6/10

Pleasant

08 Oct 2024

David

Very average

6/10

Pleasant

28 Sep 2024

Debbie

Room was small, beds were uncomfortable, continental breakfast was okay, location was easy to access. Was told parking was free on side street but was given a ticket because parking was restricted.

Leisure

6/10

Pleasant

11 Sep 2024

Verified traveler

Our overall stay at the Number 11 Warren was okay. The room was as expected and very clean. Bathroom was also very clean. Parking is very, very inconvenient. It says on the description that parking is available but they should make it much clearer that it’s “Limited Street Parking”. We were lucky with getting a spot but there is no parking on property. Just the side streets. That was annoying. The breakfast is ok - just cereal and pastries. Coffee is alright. Also no elevator so if you have a lot of luggage, you will have to carry it up flights of stairs.

Friends_and_family Family

10/10

Exceptional

29 Aug 2024

Robert

Excellent Stay

Self

10/10

Exceptional

17 Aug 2024

Ilse

We really enjoyed our stay at No.11! The hosts were very friendly & the continental breakfast was great!
The only downside was LOADS of stairs! We had to climb 6 sets of stairs with all our luggage to get to our room

10/10

Exceptional

31 Jul 2024

Philip

Good stay

8/10

Excellent

31 Jul 2024

Laura

Let guests know about amount of stairs they’ll need to walk ahead of time. It is helpful to be prepared when you have larger luggage

Partner

6/10

Pleasant

30 Jul 2024

Colleen

The cleaning products they use have a very strong odor that was almost unbearable initially. There was a fan to help air the room out. They advertise \"free parking\" but don't tell you it is street parking, if you can find it. Which you cannot near a university. No elevators so would not be an accessible option for anyone with mobility issues. A lot of stairs.
There are no staff in the hotel overnight, there is a sign to call a number, however most e-sims cards do not include phone.
Overall the room was fine, but small.

Leisure Partner

6/10

Pleasant

14 Jul 2024

Daniella

Great location near Queen’s University and the Ulster Museum. Good restaurants and pubs in the area. Nice to have a continental breakfast included. Room was fine but mattresses and pillows were awful.

Leisure Family

10/10

Exceptional

11 Jul 2024

Alan

Location was very good. Staff were very helpful. Would stay here again!

Leisure Partner

10/10

Exceptional

10 May 2024

heather

We had some problems getting our code to check in, resolved fairly quickly. Room was very small but the bed was super comfy. Room was clean and breakfast was good. Would stay again

The stay was good. 4/5

Leisure Partner

6/10

Pleasant

23 Apr 2024

Peter

The room was extremely small for two people and our suitcases. It would also have been good to know that we had to carry everything up to the fourth floor (no elevator).

Leisure Partner

10/10

Exceptional

08 Mar 2024

Richard

If you are looking for an unfussy, clean, comfortable and well-run place to stay, this is perfect.

Business Self

10/10

Exceptional

13 Feb 2024

Richard

Very convenient for Queen’s University.

Business Self

8/10

Excellent

08 Dec 2023

M R

Comfortable warm bedroom that was smaller than expected, particularly the very tiny bathroom.
Good

OK continental Breakfast with nice ripe pears, served by very friendly and obliging staff

Partner

10/10

Exceptional

03 Nov 2023

Vicky

Really enjoyed our stay, lovely location and the staff couldn’t do enough for us. Thank you for making our weekend special.

Leisure Partner

10/10

Exceptional

03 Nov 2023

Kari

The hotel was in a prime neighbourhood. Right near the Botanical Gardens and Ulster Museum. Lots to do for sightseeing very close to the location.
The room was clean and modern. It was small but cozy. I would stay here again on a return visit in the future.

Leisure Self

4/10

Poor

22 Oct 2023

Karl-Eric

At £150 per night I expected better

I was really looking forward to our stay at this place.
Having paid 150£ per night I was expecting a lovely experience
While the overall look is nice, it needs some TLC and seems to be run as cheaply as possible
Details....
TV reception not good enough to watch any channels.
Poor WiFi stopped us Streaming.
Window poorly insulated against cold and noise (the latter being an issue as it's located on a main road).
Curtains letting some light in.
Bathroom looked clean on first glance but dirty around the tiles.
Bed looked nice but was not built properly and shook when sitting on it.
Continental breakfast best avoided (packed pain au chocolate) and too late at the WE (9-11).
Instructions for entry were clear and staff were nice and helpful.
Expected a bit more luxury for this price.

Partner

8/10

Excellent

17 Oct 2023

Rhys

Very easy check in. Modern comfy room. Great location.

Business

10/10

Exceptional

09 Oct 2023

Anthony

Good value, comfortable stay.

Small room but good value for near the city centre, universities etc. We hadn't received the promised email with entry details but the young man doing the cleaning let us in and gave us the entry codes. Good choice of cold breakfast items, drinks, toast etc. Some noise from the street late at night, as it's a student area. We were lucky to find a parking space on the street round the corner.

Partner

4/10

Poor

23 Sep 2023

Warren

No lift , had to drag suit cases up 2 flights of stairs. Stuffy room no central air.
Small room

Leisure Partner

8/10

Excellent

22 Sep 2023

David

Family trip away

Great stay. Minor issue at No. 11 which was very quickly rectified. Great staff and excellent service - a really quality stay in Belfast

Friends_and_family Family

8/10

Excellent

09 Sep 2023

Lori

Great location, beds not so much

Great location. Friendly staff. No elevator meant dragging our luggage up all those flights of stairs. Not a fan of that. We had requested a room accommodating 3 people and the \"bed\" that I slept in was barely passable. It was horrible, i don't even think it was a sofa bed. It was practically on the floor and was so uncomfortable, i barely got any sleep. The other bed the ladies had was really soft.

Friends_and_family Family

10/10

Exceptional

08 Sep 2023

Glenda

This property was the best value I encountered across Ireland. Located in the university area, it is walkable but also serviced well by public transport. The room is comfortable and the fan helped during the hot weather. The complimentary breakfast is great, a wonderful stay.

8/10

Excellent

18 Aug 2023

Sherri

Nice breakfast in morning. Staff helpful. Easy walking location

8/10

Excellent

12 Aug 2023

Helen

Lovely place, good value and really, really helpful staff. A little noisy, only passing traffic on main road, but to be fair, it is a city hotel! Beautiful and convenient location. Loved the botanic garden and good eating places close by. Definitely recommend!

Leisure Friends

8/10

Excellent

06 Aug 2023

Martin

Nice room and in a good area

8/10

Excellent

04 Aug 2023

Catherine

My only concern about the property is the stairs. Not accessible. Fortunately another guest helped me to get my case up the stairs. No staff on site to help.

Leisure Self

8/10

Excellent

04 Aug 2023

Ian

The property was easy to find and easy to access as all the keypad details were sent in advance of our arrival. The room was clean and tidy. The only negative was the soft mattresses on both beds took a bit of getting used to; it didn't disturb our sleep excessively. The breakfast was much better than I expected and the gentleman running the breakfast service was helpful and courteous. Overall a positive experience!

Business_and_leisure Family

10/10

Exceptional

30 Jul 2023

Sabina

Beautiful room with a convinient shower:)