Name: Hilton Belfast
Address: 4 Lanyon Place, Belfast, BT1 3LP, GB

10/10

Exceptional

05 Aug 2026

Thuya

Clean room. Good breakfast

10/10

Exceptional

02 Aug 2026

Fiona

Perfect location beside the wonderful St George's Market and 10mins walk to the centre. Nice peaceful location. Hotel is stunning, rooms huge with nice toiletries, decent coffee, we ordered room service which was good value and quality food. Very impressed. Highly recommend 👌

8/10

Excellent

29 Jul 2026

Christina

Hotel is good however breakfast is basic

2/10

Poor

29 Jul 2026

Brendan

Very unhelpful management. Very disappointing response times and engagement with booking amendment request

10/10

Exceptional

26 Jul 2026

Jeffrey

Great location. The hotel bar and restaurant are very good. Rooms are modern and clean. I would definitely stay here again.

10/10

Exceptional

25 Jul 2026

Conor

Breakfast was very good and wide ranging. Very central location. The hotel had a nice children/ family focus.

10/10

Exceptional

17 Jul 2026

Kevin Storey

The staff were incredible and sorted out an issue we had brilliantly. Would definitely go back to stay there.
Perfect location, close to the city centre and the train station and airport.

Partner

8/10

Excellent

16 Jul 2026

Douglas

Nice hotel. Great location.

A/C in room pretty ineffective. To be fair, once we realised this it was too late to change room so we didn't give the hotel opportunity to resolve.

Very disappointed we were unable to watch the world cup semi final in the lounge bar as a family due to strict licensing laws. A little research showed there are ways to accommodate this when food is being served (as it was). Not exactly a family hotel from that aspect. Strongly suggest the management consider this.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Michele

The staff are incredibly kind and helpful.

Self

10/10

Exceptional

03 Jul 2026

Gail

I was impressed with the friendly and accommodating staff! The rooms were clean and beds quite comfortable. Everything was in working order. Loved our stay! Easy to walk to various places in the city.

Family

10/10

Exceptional

03 Jul 2026

Caroline

Room was so clean and staff was so nice and helpful. Breakfast was brilliant as we could choose what we wanted. Parking was handy and getting our ticket validated by hotel was so handy. We will be booking again and will be recommending to our friends as it was so handy into centre of town

Partner

10/10

Exceptional

29 Jun 2026

Angela

Ideally located near the maritime mile and shopping, as well as a fantastic Sunday market. Very friendly and attentive staff. Best pillows - I am a pillow snob and these were just right. Love that the parking garage is attached so no hunting for parking. The restaurant is very good with such a lovely view of the river. I’d def stay here again.

Self

10/10

Exceptional

27 Jun 2026

kenny

Great place, close to the event we were there for and drinks after, great staff very helpful with everything we needed, recommend to anyone looking a nice place to stay

10/10

Exceptional

16 Jun 2026

Alexandra

Lovely clean room. Breakfast was excellent. Staff were very friendly.

Parking is next door and is discounted at £19/24 hours

Partner

10/10

Exceptional

15 Jun 2026

Lisa

Room was immaculate, and staff were very helpful

Friends_and_family Family

8/10

Excellent

10 Jun 2026

Fiona

Great stay, lovely bar staff. The only negative is the cost of drinks at the bar, over £20 for two glass of wine!

Partner

8/10

Excellent

07 Jun 2026

Kevin

Great location on waterfront. Clean room and helpful staff.

Partner

10/10

Exceptional

03 Jun 2026

Mr Kiran

Hilton Belfast were amazing, the staff were very accommodating. They even let me check in earlier which was a great help for my trip. Location is great

Friends

8/10

Excellent

28 May 2026

Paul

.

Partner

10/10

Exceptional

26 May 2026

Alana

Staff were very friendly

Partner

10/10

Exceptional

24 May 2026

brian

From check in to leaving the hotel was brilliant. Ciara on reception was really helpful and gave us our room a bit earlier than expected. All in all a great stay in a great location.

Partner

6/10

Pleasant

15 May 2026

Michele

Breakfast not included. Too expensive.

Some staff were great. Some were snooty and acted superior to the other guests.

Dark, horrible lighting in Bathroom.
Really could use some updates all around.
Kind of rundown.

Family_with_children

10/10

Exceptional

11 May 2026

Brian

Excellent breakfast selection.

Partner

10/10

Exceptional

08 May 2026

Charles

The rooms were spotless. The hotel was very clean spotless the breakfast in the morning was excellent always fresh. The dinners at night were excellent. I can’t say anything bad about this place. The staff at the front desk were very helpful and very professional.
If I go back to Northern Ireland and stay in Belfast I will be staying there again.

10/10

Exceptional

07 May 2026

Cynthia

I’ll come back.

Friends

10/10

Exceptional

01 May 2026

Heidi

Ideal location.
Friendly staff.
Lovely facilities

Partner

8/10

Excellent

30 Apr 2026

Dawn

We had a reasonable check in following a poor start. Staff were very pleasant but could have handled our late arrival better. There was no available parking at the hotel and they were unable to direct us to anywhere suitable for parking a van.

Partner

10/10

Exceptional

23 Apr 2026

Cheryl

Best breakfast

Friends

6/10

Pleasant

19 Apr 2026

Andrew

The Hilton is okay. They scrimp too much for the price. E.g there is no water in the room, so you must go down to the bar for drinking water and to fill your kettle. No pen or notepads in the room, annoying for a business trip.
TV is not a smart TV, should be in 2026.
Breakfast was good. The bar is decent and shows football

Partner

6/10

Pleasant

15 Apr 2026

Resha

,

Partner

8/10

Excellent

12 Apr 2026

Evelyn Hehmann

Clean room, excellent staff. Parking was expensive and the garage where they offered the discount has some tight turns. Lanyon garage is much better but three times the price.

Partner

10/10

Exceptional

12 Apr 2026

Janet

Great breakfast, room, toiletries and location. Would definitely recommend and will return!

Friends

8/10

Excellent

10 Apr 2026

stanley

Hotel was lovely, room very clean and well fitted out. Staff where very helpful and the bar staff where very nice 10 out of 10 . Breakfast on the other hand was a not great. No milk available for cereals, orange juice was warm, only one toaster, there was a queue of people waiting to use it, most of the breakfast pastries where empty and not refilled, the sausages where poor quality and not nice, only one bottle of tomato ketchup for the whole dining room, I had to go search for it as I couldn't find any waiting staff. There was no teaspoons anywhere and I seen other clients stirring their drinks with other cutlery. Lots of dirty tables with clients queuing to get in, Bit of a fiasco. We where in at 9 am so no excuse
Great location, we where going to the SSE, only a 15 walk along the river, all in all a good night.

Partner

10/10

Exceptional

10 Apr 2026

Michele

There is a public carpark next to the hotel which is subsidised if used. Easy access with a direct link to the hotel from level 4

4/10

Poor

09 Apr 2026

Christopher

We arrived at 9am, the receptionist searched our booking and confirmed it was a family room for 3 (2 adults and 1 child), we left our bags and agreed to return at 3pm when we could have entry to our room. We returned at 3pm to collect our keys and we were greeted by Tara who was lovely and collected our bags, and headed for the room.

When we got there we only had 1 double bed. We tried to call the front desk but didn’t get an answer. So we all went back to reception with our luggage. We were greeted by a different receptionist, we explained that we had not been given a family room and that we had tried to phone down to let the reception know. The receptionist then said ‘well as you can see we are busy’ indicating to the people on the lobby. She then went on to say she would ring housekeeping to bring a put up bed to our room.

We waited for a further hour, and still no sign of a bed. This was now 4pm, we had been up for travelling since 2.30am and really wanted to get our 7 year old to nap before our evening plans. I also wanted to shower but didn’t want to do this until housekeeping had been.

My wife again went to reception, asked to speak to a manager who then eventually arranged for a bed to be brought to us, which it did. When bumping into the manager the next day, she informed us that the housekeeping team had taken so long as they had run out of linen. Even though the hotel had known at 9am that we had arrived and confirmed we were a family of 3.

Family_with_children

10/10

Exceptional

08 Apr 2026

Michelle

Fantastic hotel, amazing staff and food, 100% recommend.

10/10

Exceptional

08 Apr 2026

Wendy

Parking was excellent we parked and walked straight through into the bar area. Reception staff were helpful and friendly especially Clara. Bar staff were friendly and also dining room staff were pleasant and helpful. Room was excellent and an upgrade and river view for my birthday was a nice surprise as well as the chocolates. I will definitely be staying again.

Partner

10/10

Exceptional

02 Apr 2026

Mark

A lavish luxury 4 star hotel in a great city centre location walking distance to the Victoria shopping centre well worth booking...staff were really friendly... room was great ...breakfast restaurant was lovely looking out to the two famous dock cranes...the only downside with a city centre hotel they dont have their own parking so you have to pay for the multistorey but they will validate your ticket for a discount.

Partner

8/10

Excellent

30 Mar 2026

Zoe R

Breakfast coffee machine broken and so long queues. Breakfast buffet food great as always but replenishing needed to be more frequent and coordinated. Seemed few staff on.

Partner

8/10

Excellent

28 Mar 2026

Vincent

Bar lacked atmosphere, breakdast looked a bit tired

Friends_and_family Friends

8/10

Excellent

26 Mar 2026

Peter

Great staff

10/10

Exceptional

23 Mar 2026

Wayne

Large clean rooms just off town centre 10min walk central to town and titanic museum

Partner

10/10

Exceptional

23 Mar 2026

John

The hotel, its staff and overall location are great. Central Belfast and the Titanic Quarter is all withing walking distance. Not the hotel's fault, but the Apcoa carpark next door is badly designed with insufficient space for most cars to turn or park. My only worrying time during an otherwise lovely stay.

Friends_and_family Friends

8/10

Excellent

22 Mar 2026

James

Great hotel, breakfast really good and only downside is the bed we had was really hard and I know personal taste but because of this reason I would pick another hotel next time I visit Belfast.

Partner

10/10

Exceptional

21 Mar 2026

Gerard

Great location. Very friendly staff throughout the hotel. Loved the atmosphere in the bar.

10/10

Exceptional

21 Mar 2026

Graham

Quiet and comfortable and friendly. All round excellent

Self

10/10

Exceptional

20 Mar 2026

Geoff

Access was easy. Room was really nice. Staff were great

Partner

8/10

Excellent

02 Mar 2026

Kirsty

Very good overall apart from one day the room was not cleaned and never had fresh cups to make tea or a replenish of some new teabags to make a cup of tea the next morning. Apart from that very welcoming and a lovely stay.

Partner

10/10

Exceptional

28 Feb 2026

Lee

The hotel was clean

10/10

Exceptional

23 Feb 2026

Marc

Clean, friendly and a 5 min walk to town centre

Partner

10/10

Exceptional

23 Feb 2026

Sean

Since we couldn't find anyone to look after our dog, we decided to bring her along for a short getaway. The Hilton Belfast was incredibly welcoming, and the receptionist who checked us in was exceptional. We'll certainly be coming back. Thank you!

Partner

8/10

Excellent

22 Feb 2026

Emma

Gentleman that checked us in was lovely and helpful. The staff in the restaurant were lovely and the food was great for dinner and breakfast. Room was clean and the rest of the hotel also was neat and clean. We were all happy.

Friends_and_family Family

6/10

Pleasant

16 Feb 2026

Barry

Room was fine, breakfast is a bit of a mess.

Partner

8/10

Excellent

16 Feb 2026

Holly

Spotless room and very spacious! The view from the room was underwhelming but that was ok as we really only slept there. Very hot and powerful showers. Breakfast was OK - very, very busy at the weekend and much quieter on the week. The staff stood out - exceptional customer service from everyone we encountered. We would definitely stay again - it’s a good location, right on the waterfront and so close to St George’s Market.

Friends_and_family Friends

10/10

Exceptional

15 Feb 2026

Laura

Excellent city centre location within walking distance of the Waterfront Hall. Lovely deluxe king room - Would advised to request a high floor for the views. Hotel staff were extremely attentive and courteous throughout the stay. Enjoyed the late check out option. Great parking close by at a discount rate for hotel guests. Will stay again.

Partner

10/10

Exceptional

13 Feb 2026

Colm

Staff very friendly, hotel clean. Breakfast very good with good GF options so was impressed. Rooms very clean. Would Stay again.

Friends_and_family Family

10/10

Exceptional

31 Jan 2026

Pauline

Amazing! Fantastic staff, service and beautiful clean rooms

10/10

Exceptional

25 Jan 2026

Mandy

GOOD ROOM AND NICE EARLY CHECK IN

10/10

Exceptional

25 Jan 2026

Deborah

The staff were so friendly and nothing at all was too much trouble.

Leisure Partner

8/10

Excellent

23 Jan 2026

Paul

Room was good, hotel very clean and good location. Food choice and quality was very good. The gym was ok, but quite basic

Business

8/10

Excellent

18 Jan 2026

Glenn

Irritated at check in when the hotel wouldn’t take Amex. I was told the POS hadn’t been functioning properly for a week. Hmmm

8/10

Excellent

15 Jan 2026

John

I could hear trains very early
Not a great sleep

Business

4/10

Poor

14 Jan 2026

Mary

Yes the room was not cleaned properly and a garment belonging to a previous occupant was found on a chair. The service in the restaurant was very slow for what was a standard type of meal (beef and mash) it was a 40 minute wait. In the morning the breakfast was sub standard for the cost some other guests said the same. No teaspoons on the table and you could not get a pot of coffee or tea to your table and when I went to get a coffee the machine broke so that left only one for the hole restaurant. I am sorry but I have had better in a premier inn at a lot less cost

Leisure Partner

4/10

Poor

12 Jan 2026

Stavroulla

The room was not served properly. Missing towels on 2 occasions no tea replaced and broken hairdryer.

I had ting down

10/10

Exceptional

04 Jan 2026

Kimberly

The room was great and the staff was very friendly.

Leisure Family

10/10

Exceptional

28 Dec 2025

Lennon

As soon as I walked through the door to reception everything was so welcoming, really enjoyed it , first time my partner was staying here and she also was very impressed, room veiw excellent, would definitely recommend this hotel to friends , it was my 21st and will definitely be back ..

10/10

Exceptional

28 Dec 2025

Brenda

Everything was first class

Friends_and_family Friends

8/10

Excellent

24 Dec 2025

Aidan

Staff were very friendly and room was clean

Partner

10/10

Exceptional

19 Dec 2025

farzana

Nice room, good facilities

6/10

Pleasant

15 Dec 2025

Derek

Staff were excellent. Room was comfortable. Ensuite bathroom in room has nail clippings on the floor from a previous guest which was very disappointing to see - I did mention this at the desk when leaving. There were items left outside bedrooms like food trays and wine ice buckets which were there for the full 20 hours I was in the hotel - really these should not have been left there for so long.

4/10

Poor

14 Dec 2025

Nikki

Gorgeous clean room, excellent food. Unfortunatly for us we had paid extra for an executive room for our first baby free night away and the room next to us was hosting some sort of work party. We could hear every word and jeer. Hilton staff were not bothered and when we finally got to sleep we were woken by room service constantly knocking on our door. (We hadnt ordered room service and not sure why they knocked on the quiet room as opposed to the work party)
Really disappointing as all we wanted was a great night sleep!

Partner

8/10

Excellent

13 Dec 2025

Anne

Great room. Friendly staff.

10/10

Exceptional

13 Dec 2025

Louise

Clean and quiet room. Very comfortable bed. Happy with my stay thank you

Leisure Family

10/10

Exceptional

06 Dec 2025

Jason Michael

Everything. The hotel staff were fantastic. Concierge best we hv ever had. Really good people.

Leisure Family

8/10

Excellent

05 Dec 2025

Timothy

Staff were pleasant

Business Self

10/10

Exceptional

24 Nov 2025

Kristen

Great stay and received a free upgrade to have two beds instead of one, as we were two friends staying.

4/10

Poor

23 Nov 2025

Nicola

Restaurant and breakfast were terrible.

Partner

10/10

Exceptional

19 Nov 2025

Paul

Clean,modern hotel close to restaurants, shopping and
the Christmas Market.

Leisure Partner

8/10

Excellent

16 Nov 2025

Glenn

Well priced and located on the waterfront and 12 minutes to the City Hall. Bar staff were efficient and the receptionist very helpful. Breakfast was good. I particularly enjoyed the breads on offer. My only quibble was the queue for coffee, there is only one coffee machine. I was in a line 8 long. Not good….

10/10

Exceptional

14 Nov 2025

Benjamin

Only one small issue in an otherwise perfect stay. I was told that I was only entitled to a complementary bottle of water on the first night of my two night stay. A little surprised at that. No other issues whatsoever. Lovely bedding, quiet and all one needs in a 5 star stay

Business

10/10

Exceptional

09 Nov 2025

Juhara

The stay was absolutely wonderful! I thank management and staff for their attentive, friendly, and outstanding service. The hotel's location was excellent, making it easy to explore the City. The breakfast was delicious with a wide variety of options to choose from. I would highly recommend this place. I will be back there soon. @Hilton Hotel, Belfast

8/10

Excellent

09 Nov 2025

Richard

Room was clean and we got an upgrade with a fantastic view of the Lagan river and the famous cranes.

Partner

10/10

Exceptional

06 Nov 2025

CARMEN

Great hotel! Friendly, helpful staff. Very clean, spacious rooms. Great bar.

Leisure Partner

10/10

Exceptional

04 Nov 2025

Refael

Staff and breakfast was very good

Business

10/10

Exceptional

30 Oct 2025

charlotte

all good

8/10

Excellent

23 Oct 2025

Mark

No comment

Leisure Family

10/10

Exceptional

20 Oct 2025

kevin

this is a lovely hotel , the staff are great , very friendly , the room was terrific , very clean , with a view of the river . excellent breakfast

Leisure Partner

10/10

Exceptional

17 Oct 2025

larry

Great Location.

10/10

Exceptional

17 Oct 2025

mandy

Stayed one night for show at Waterfront Hall.
Very convenient location.

Leisure Friends

8/10

Excellent

01 Oct 2025

David

Nice room and view. Upgraded 👍

Self

10/10

Exceptional

30 Sep 2025

Fiona

This is the first city hotel that we have stayed in that wouldn't serve drinks to residents after the bar had closed. Very annoying as we had been to a concert next door and wanted a couple of drinks with our friends after the gig. Maybe something that could be looked into. The bar staff told us the night porter would get us drinks but he flatly refused. Put a bit of a dampner on the evening.

Partner

10/10

Exceptional

28 Sep 2025

Jessica

Great hotel with easy access to central Belfast

10/10

Exceptional

26 Sep 2025

michelle

Perfect location by the river

8/10

Excellent

26 Sep 2025

Jason

Great location, very walkable and quiet. It smelled a bit of smoke and while still mostly clean, just was dark and dated. The price was good, but not what I normally expect of a Hilton.

Business_and_leisure Friends

8/10

Excellent

20 Sep 2025

Mary

We were in town for one night only to attend a performance at Waterfront Music Hall so very convenient for our purposes. Room was fine, standard decor and furniture. Visited the St. George's Market a short walk away which was fun. Only issue was trying to obtain a meal before the performance, when we showed up 1 ½ hours before the performance, we were told food could be delayed but they pulled it off. Overall a good visit

10/10

Exceptional

20 Sep 2025

Tsz-Yan

Hilton Belfast is right next to the ICC. Easy to get to from Belfast City Airport via public transport. The bed was super comfortable. Staff were polite and friendly. Breakfast buffet had good selections. Will stay here again!

Business Self

10/10

Exceptional

20 Sep 2025

Cathianne

Breakfast was plentiful, mattress comfortable, and hotel is very close to the train station.

Leisure Partner

8/10

Excellent

10 Sep 2025

Derek Robert

The Hotel is in a Good location, short walk to shopping and the cathedral district for the night life.