Name: Fitzwilliam Belfast
Address: Great Victoria Street, 1-3, Belfast, BT2 7BQ, GB

8/10

Excellent

17 Jul 2026

GAlec

Excellent two night stay at the Fitz. Very central to shops restaurants and hoho buses.
Only slight negative would be the cooked breakfast. My wife’s scrambled eggs had been sitting to lng are were not freshly made and my bacon and black pudding were tough from sitting u set a heat lamp for too long.
The rest of the breakfast was great and the staff wete excellent.

Partner

10/10

Exceptional

13 Jul 2026

Alexandra

The staff, the location, the cheese at the bar… everything about this hotel was fantastic. Special shout out to Pete, the concierge, who got us an amazing tour with Paul.

Family

10/10

Exceptional

13 Jul 2026

William

Location

Partner

10/10

Exceptional

10 Jul 2026

Daniel

The staff are always amazing. Helped us with an early check in and our whole trip there was perfect.

Partner

10/10

Exceptional

08 Jul 2026

Grace

Really friendly staff
Beautifully clean rooms

Self

8/10

Excellent

06 Jul 2026

Racheal

Our stay was okay overall. The hotel was clean and served its purpose for a night’s stay. The staff were friendly, and check-in was straightforward.

The rooms were fairly basic and could use some updating, but everything worked as expected. It wasn’t anything particularly memorable, but it was a decent place to stay if you’re just looking for somewhere convenient to sleep.

Overall, an average experience—nothing exceptional, but nothing terrible either.

Partner

8/10

Excellent

05 Jul 2026

Susan

Staff was very nice. Great location. Bathroom smelled like sulfur. Room needs upgrade. Very expensive for the room.

Partner

10/10

Exceptional

04 Jul 2026

Garry

Great hotel, always love staying here. Top place in Belfast.

Partner

8/10

Excellent

04 Jul 2026

Cameron

The hotel room had everything you needed for a short stay and the breakfast was a high standard. The hotel was quite tired and room needed updating and did not have a nice outlook. Noise outside did affect our sleep.

Family

10/10

Exceptional

03 Jul 2026

Jeanette

Excellent customer service, everyone was so friendly.
Ideally located in the city
Room was very clean, water tea and coffee replenished daily.
High quality breakfast choice of cold buffet and cooked to order hot food.
Food available in both the bar and restaurant in addition could take a coffee in the lobby

Partner

6/10

Pleasant

03 Jul 2026

Elizabeth

I had to switch rooms the first night because there were some moths and dirty sheets. However that’s fine because the next room was perfect. Until the TV didn’t work. It was efficiently replaced though. Aside from the hotel, which was lovely, and the staff, who were very attentive, the city of Belfast itself was not ready to host visitors. Blatant displays of racism from its white citizens, including violence directly across the street from the hotel. Public intoxication and aggression from its young adult population, in the early evening (6-8pm). I did not feel comfortable leaving the hotel at night. I mentioned it to the hotel staff and they didn’t seem surprised. The bus tour I took north of the city was delightful (McCombs Coach Travel), but other than that I can’t recommend the city of Belfast as a tourist destination. (I was there at the end of June, 2026 for reference).

Self

10/10

Exceptional

30 Jun 2026

Aisling

Very convenient right in the heart of the city, with parking adjacent. Lovely room and helpful, friendly staff

Self

10/10

Exceptional

30 Jun 2026

MICHELLE

From location to employee everything was wonderful until it was time to check out. We were charged to $50 deposit when we checked in and the person who checked us out, even though we told him three times that we were charged the $50 deposit, didn’t give us a refund. It took quite a bit of effort to get the refund. On top of that, they had called us a taxi and because we were dealing with the issue with the refund, the taxi driver had to wait for us about 10 minutes and the taxi driver‘s meter was running the whole time. The hotel is very nice. It’s in a great location. The amenities are lovely. That issue with the employee, it was the only thing that kept our trip from being perfect.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Carmel

Fab stay, staff were great. Breakfast was top notch. Very accommodating while we hung out in the lobby.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Frank

This is a good hotel in a great location. Just a few steps from the train station and a few blocks from city hall and the center of town. We walked most places but used taxis when it rained or time was tight. The staff was very helpful and friendly. Breakfast was excellent full service with some continental offerings.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Simon

Great hotel. Definitely worth a visit

Friends_and_family Friends

10/10

Exceptional

20 Jun 2026

Richard

Stayed two nights at the Fitzwilliam Hotel last week and the hotel staff could not have been more accommodating. A huge shout out to the concierge desk consisting of Gerard, Paul, and Gavin; all of whom went out of the way to make our first visit to Belfast comfortable and memorable. Although most of the city restaurants and bars were closed during the late afternoon due to the recent protests/demonstrations, the concierge staff made several recommendations for places that they knew would remain open, where the food was good, and where we would feel safe: the Morning Star, Kelly's Cellars, and the Mourne Seafood Bar next door to Kelly's Cellars. Lastly, knowing that my wife and I wanted to book a two-hour Black Taxi tour, the concierge desk recommended Paul, who everyone refers to as \"Starsky\" at a cost of 80 pounds. Instead, of a two-hour tour, though, for the next 3 1/2 hours, Paul drove us along Falls Road and Shankill Road where we learned all about the challenging moments and troubles in Belfast, while seeing the city's murals and peace walls, and hearing the various versions of Ireland's history, at no additional charge. In addition to the Titanic Museum, a Black Taxi tour with Starsky is a \"must\".

Family

10/10

Exceptional

20 Jun 2026

Jennifer

I was excited when I learned we were on the 8th floor (out of 9), but was disappointed when I got to the room. No real view, we were on the wrong side of the hall! Room was also small compared to the other places we stayed on our 15 day tour of Ireland and Northern Ireland. And this was the most expensive so I guess I had my hopes up.
But they gave us a great recommendation for dinner, and the location was great, we walked everywhere. Also super convenient to Grand Central Station.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Karan

Such lovely staff … our executive king room was spacious, very comfortable,… bit more space for toiletries in the bathroom wouldn’t go amiss!!!
I cannot fault the cleaning staff, omg, well done to you all. The coffee machine had a malfunction and it was fixed immediately.
We had dinner in the restaurant (4 of us) and it was very tasty, no complaints at all.
We had a few inconsistencies at breakfast, but not worth mentioning in detail as it didn’t detract from our overall satisfaction .. I would not hesitate in recommending this hotel.. not something I ever say lightly.

Friends_and_family Friends

10/10

Exceptional

19 Jun 2026

Alan

We had a great stay at the FitzWilliam Hotel in Belfast.
The room was very spacious, clean and modern. The bed was very comfortable which I need for my bad back.
The breakfast and bar food was very good and the staff could not be any more helpful.
Will return in the future.

Family

10/10

Exceptional

18 Jun 2026

Krista

Absolutely fabulous hotel! Enjoyed our stay tremendously!

Family_with_children

10/10

Exceptional

16 Jun 2026

Craig

Great hotel. Staff very polite and attentive. Definitely would come back.

Family

10/10

Exceptional

14 Jun 2026

Gareth

Absolutely amazing. The room was out of this world!! Cocktails were delicious too. Will definitely be returning.

Self

10/10

Exceptional

14 Jun 2026

Paul

Everything was great as expected

Friends_and_family Family

6/10

Pleasant

10 Jun 2026

Glenn

Very well situated hotel with a small carpark you need to rebook. The room was comfortable but I checked out only a few hours because of the riots and I didn’t want to be trapped in the hotel.

I have to say the hotel has the worst gym I have encountered in a 5 start property. There were only 3 cardio machines, a small selection of bar bells and an inflatable ball. The gym itself was squeezed into a room smaller than my bedroom Not good enough.

Self

10/10

Exceptional

09 Jun 2026

Denise

Breakfast was amazing!
Wide range of options and could order hot items from the menu which was included in the breakfast cost.

10/10

Exceptional

09 Jun 2026

Donald

A high caliber excellent hotel

6/10

Pleasant

08 Jun 2026

Hk

Clean but staff not very helpful

Friends_and_family Friends

10/10

Exceptional

07 Jun 2026

Cathy

Hotel room was clean and spacious also a very comfy bed. The staff are so friendly and welcoming. Excellent breakfast

10/10

Exceptional

07 Jun 2026

stewart

Great location

Partner

10/10

Exceptional

06 Jun 2026

Alberto

the hotel is very nice. and with an excellent location (10 points )

Family

10/10

Exceptional

06 Jun 2026

Stuart

Friendly staff greeted us and gave helpful info for places to visit. Dining room staff were incredibly friendly and remembered us and our preferences. Great location

Friends

8/10

Excellent

05 Jun 2026

Scott

Not enough counter space in bathroom. Duvet was too hot to sleep under. There was no top sheet. Could not get room cold enough to sleep comfortably. Otherwise, room & bath werenice enough.

Partner

10/10

Exceptional

02 Jun 2026

James

Great restaurant! Wonderful staff.

Partner

10/10

Exceptional

02 Jun 2026

Phil

Well located staff couldn’t do more for you rooms and facilities first class. Highly Recommend.

10/10

Exceptional

02 Jun 2026

Christian

Amazing hotel all around. Would stay again and would recommend to friends or family.

10/10

Exceptional

01 Jun 2026

Kevin

Great hotel.

Family

8/10

Excellent

31 May 2026

Jennifer

Good stay overall.

Family

10/10

Exceptional

31 May 2026

Louise

Lovely hotel, great location and friendly staff. Room clean and a nice size. Shower needs updating as the water pressure was slow and the iron was pretty useless. Super stay though.

Partner

10/10

Exceptional

30 May 2026

John

Great hotel, staff were helpful but not intrusive, great breakfast choice, good bar and importantly for a frequent traveller room was well soundproofed and quiet.

Partner

10/10

Exceptional

29 May 2026

GEORGE

Everyone was friendly and helpful

Partner

8/10

Excellent

29 May 2026

Julia

The location is very good. I would not say this is a 5-star hotel--more 4 star. The room needed some care--stained carpets, spots on the bathroom floor. We weren't in the rooms for much time, and that said, the beds were comfy. Staff in the bar was very nice. Again, unless there's a deep clean and some upgrades on rooms, I'd call this a 4 star

Friends_and_family Family

10/10

Exceptional

27 May 2026

Becky

Great hotel with a great location and very welcoming atmosphere from everyone! The food at the lobby bar was amazing! Especially the chicken and mushroom pie!

Partner

10/10

Exceptional

27 May 2026

Olivia

I really enjoyed my stay here. It was very conveniently located by the train/bus station. I had breakfast one morning, and there was both a buffet and an opportunity to order off the menu. I also got dinner at their ground floor bar which was great — especially the cheesecake! All the servers were nice and working very hard for a busy weekend crowd. The hotel definitely felt more formal/old school than where I might choose to stay next time but that also has its charms!

My room was on the eighth floor and very quiet! I heard no street noise or noise from other rooms. The bathroom was huge, and there were lots of places to store stuff/unpack in the room.

Self

8/10

Excellent

27 May 2026

Julie

Great Hotel and location. Bathroom needed a refresh.

Partner

10/10

Exceptional

27 May 2026

Lance

Staff was accommodating, room and bathroom were fantastic and the breakfast was excellent. Awesome location, walkable from train station in 3 minutes. Close to many sites as well as the great outdoor market.

Partner

10/10

Exceptional

25 May 2026

Ann

This was an excellent hotel! The location is terrific if you are a tourist! Right near everything!

Partner

8/10

Excellent

24 May 2026

Julie

Staff friendly and informative.
Meal offer that was emailed to me, the staff were unaware of, so we had a problem with the bill.
Room was nice but furniture damaged and sink chipped. Not very five star! The bed was set up as double even though twin beds had been booked and once the beds had been separated no throws were available for single beds.
Breakfast was good and had lots of choice/nice food.
Lemon posset pudding not very nice as too sweet and full of strands of lemon zest.
Outside property disappointing. It looked shabby and the plants had seen better days. The two trees near the entrance being plastic!
Expected a five star entrance to the hotel and this was sadly lacking.

Family

10/10

Exceptional

24 May 2026

John

Great weekend in Belfast celebrating Birthday’s.

Bar staff were all excellent in the heel bar as well as the breakfast staff . Couldn’t do enough for us

Friends_and_family Family

10/10

Exceptional

23 May 2026

Michael

We were pleased with our stay at The Fitzwilliam Hotel.
Everything was to our satisfaction and high standards. I would highly recommend this hotel to others. For it’s comfort, cleanliness, complimentary services and restaurant services,
It is conveniently located to walking around and downtown.

Partner

10/10

Exceptional

22 May 2026

Coleen

My husband and I enjoyed our stay at the Fitzwilliam in Belfast. The staff was friendly and helpful. Our room was comfortable and the bathroom was a perfect size. We thoroughly enjoyed the bar and each of the waiters was very friendly. Also, the bartender made the best Cosmopolitan!! We would stay again at the Fitzwilliam.

Partner

6/10

Pleasant

20 May 2026

Paul

Sent my luggage to Galway. Not an issue but had to phone the hotel 3 times to find out what was happening. On all occasions was told someone would ring me back or send me the details. They didn’t. Not 5 star hotel service unfortunately
Hotel was fine. Clean and central, no issues

Business

10/10

Exceptional

20 May 2026

Jim

A good location for exploring Belfast. We were compfortable here for our two nights in Belfast.

10/10

Exceptional

18 May 2026

Saundra

traffic is crazy and the hotel only has one pull over slot, had to circle the one way street and pop up on the sidewalk.

10/10

Exceptional

17 May 2026

Adele

Very nice hotel, good location, helpful staff. Breakfast was very good. Very large room.

Partner

10/10

Exceptional

17 May 2026

Ken

Nice experience Nice place to stay

Friends_and_family Friends

10/10

Exceptional

17 May 2026

Michelle

Hotel was very nice and in a great location staff were friendly and efficient room was very good and bed was really comfortable breakfast was very good and a reasonable price also had a meal in the restaurant one evening and really enjoyed it would definitely stay there again if I return to Belfast.

Friends_and_family Friends

10/10

Exceptional

15 May 2026

Christian

The hotel staff is exceptional and the property is exquisite! We thoroughly enjoyed our stay!

Partner

10/10

Exceptional

14 May 2026

Arlene

One of my favourite hotels in Belfast.

Friends_and_family Friends

8/10

Excellent

14 May 2026

Stephen

Check in was smooth and quick and it was nice to be able to check in early because our room was available.
Staff very polite friendly and helpful.
Room was a good size, plenty of storage, clean and I liked the Jo Loves products. Turn down service was lovely. It was quite noisy from the road outside though which was not good. Windows should be better.
Dinner and drinks at the hotel were great couldn’t recommend them enough. Our dinner was delicious. Well cooked, fresh and full of good flavour. I had pork chop with black pudding crochets my husband had the lamb with champ.
Breakfast was disappointing. Ordered food was slow and not as good as other hotels I’ve been to where I haven’t paid as much! The whole breakfast should be as a buffet style as this is what we prefer. I stayed at the Grand Central Hotel previously and they did an excellent breakfast with a quieter room. Would recommend that hotel more, if available, than the Fitzwilliam.

Partner

10/10

Exceptional

13 May 2026

Kelly

Absolutely fantastic! Everything was perfect- from gracious staff, to impressive property decor and condition to location- FitzWilliam is a must stay !

Friends_and_family Family

10/10

Exceptional

13 May 2026

Graham

Great locarion amazing staff its only jotel i stay in when im in Belfast

Self

8/10

Excellent

12 May 2026

Gabriel

The hotel and room were very nice. My only complaint was that some of the outlets in the room didn’t work. The WiFi was also spotty. On our last night our room door card swipe mechanism stopped working which was frustrating, but the hotel concierge was able to help us out. Hotel is very well maintained and close to everything.

Partner

10/10

Exceptional

10 May 2026

Sally

Superb location for exploring Belfast.
Excellent staff.

10/10

Exceptional

10 May 2026

Trish

Breakfast was very good, eggs were definitely free range, all the good was of good standard.
Bar was very comfortable and staff very helpful in all areas, especially thr concierage. Bedrooms quiet and extremely comfortable

10/10

Exceptional

08 May 2026

Joanne

Fabulous hotel with friendly helpful staff, it was a real joy to stay here. Comfortable bed and a lovely room and Jo Malone scents. The breakfast buffet is delicious!

Partner

8/10

Excellent

06 May 2026

Aileen

Beautiful, clean room. Fantastic, friendly staff that can't do enough for you. Excellent food and drink.

10/10

Exceptional

04 May 2026

Gary

I didnt have breakfast

Hotel was immaculate, staff very friendly and welcoming, amazing service and cannot wait to go back

Partner

8/10

Excellent

04 May 2026

Bryan

Great location- staff very friendly-cleanliness hotel excellent

Self

10/10

Exceptional

04 May 2026

james

Great hotel

10/10

Exceptional

01 May 2026

Martin

As you’d expect, everything about this hotel was great.
Great location, brilliant staff and great rooms

Partner

8/10

Excellent

30 Apr 2026

Michelle

I’ve stayed at The Fitzwilliam several times and like the location, cleanliness and room size. This time, our heat was blasting and we couldn’t adjust the thermostat. The woman at the desk was very helpful and had maintenance take a look. Unfortunately, we were told the thermostat was “tricky” and the heat could not be adjusted. We had to leave the window open and the street noise was very loud, as expected. Not a great solution.

Partner

10/10

Exceptional

26 Apr 2026

Angie

Very nice hotel. Great location. Attentive staff. Amazing champagne mojito in the bar

Friends

10/10

Exceptional

26 Apr 2026

Sherry

We loved this hotel, especially after coming from a week at a hotel in Trafalgar Square, which was so substandard to the Fitzwilliam. Location great, room is more spacious, more storage than expected. The chocolate truffles are a nice touch. The staff even remember how I like my coffee.
Sherry Alpert

Partner

8/10

Excellent

22 Apr 2026

Louise

Lovely stay overall at a beautiful hotel in a great location. Our room was very clean and spacious with great amenities, and a turn-down service. The bar was a real highlight with live music, delicious cosmopolitans, great service and a lovely atmosphere.

Unfortunately, roadworks outside hit a pipe during our stay, which affected the water supply. This meant we couldn’t shower on the last day, and by the following morning the water had run out completely so the toilet would not flush either. I appreciate this was outside of the hotel’s control, but it did impact what was otherwise a relaxing stay.

Bottled water was available, although we had to request extra rather than it being offered proactively. We did receive 15% off the bill as a goodwill gesture, which was appreciated, though only after I raised it.

Not the hotel’s fault, but it did spoil an otherwise lovely stay, hence the reduction from five stars to four.

Family

10/10

Exceptional

21 Apr 2026

Daniel

Very nice hotel, clean and with character. There was issues with the city water during our stay, nothing the hotel could do but they were very accommodating. Also, the bar had great live music.

Friends

10/10

Exceptional

21 Apr 2026

John

All inclusive breakfast was really great combined with a beautiful room & pleasant & professional staff.

Overall a great visit & stay in central Belfast.

Partner

10/10

Exceptional

21 Apr 2026

Michelle

Beautiful breakfast and dinner!
Excellent hotel.
Highly recommend

Family

8/10

Excellent

20 Apr 2026

Gabrielle

Great except wifi with was very on/off to expensive for the poor quality of internet however they offer us a private code to facilitate access so why your don t offer this option at the beginning of the stay?

10/10

Exceptional

19 Apr 2026

PAUL

Great hotel - staff excellent.
Location is very good and in reasonable walking distance of the normal tourist attractions and city centre bars and restaurants.
Will definitely return when next in Belfast

Family

8/10

Excellent

19 Apr 2026

Joanna

Great location and adequate facilities but unfortunately not a 5 star property.Positives were the excellent breakfast and lovely cocktails/ drinks at the bar/ foyer. Overall a pleasant experience.

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Jack

Great clean room with a super helpful and nice staff!

Partner

10/10

Exceptional

13 Apr 2026

robert W

Great staff. A very good, central location. Clean rooms. A very good breakfast

Self

10/10

Exceptional

11 Apr 2026

Anthony

Great room with large bed and tea/coffee

10/10

Exceptional

10 Apr 2026

Noreen

Beautiful room, excellent staff, lovely food

Partner

10/10

Exceptional

10 Apr 2026

Niall

Delicious breakfast but prefer a buffet style (but that's personal choice) near grand central station too. Love the bar area. Recommend the chicken from the bar menu

Family

10/10

Exceptional

08 Apr 2026

Katherine

An excellent hotel! Wonderful breakfast and generous little touches like chocolates with the turndown service. Friendly staff and an excellent concierge.

10/10

Exceptional

05 Apr 2026

Maureen

Amazing breakfast menu
Room clean and very comfortable
Lovely friendly staff
Great cocktails in bar

Partner

10/10

Exceptional

05 Apr 2026

Tania

Amazing experience for our stay. Attention to detail, lovely cake ams macaroons for birthday, lovely touch
Thank you. Xxx

Partner

10/10

Exceptional

03 Apr 2026

Rachel

Very nice hotel - centrally located, the rooms were lovely, and the staff were kind. Would definitely stay again.

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Thomas

Lovely hotel...great breakfast...great staff

Partner

10/10

Exceptional

02 Apr 2026

Amanda

Staff were very friendly and helpful.
Great breakfast menu with plenty of choice as well as Continental options
Room was lovely and spacious. Turn down service with chocolates was a nice touch and unexpected.

Partner

10/10

Exceptional

31 Mar 2026

Nataleen

Everything was great

Partner

10/10

Exceptional

17 Mar 2026

Maria

A Very clean room, dining area spotless. As for staff Very friendly and excellent service. This is the hotel to be in when in Belfast.

Self

10/10

Exceptional

17 Mar 2026

William

The hotel is ideally situated in the heart of Belfast. A short walk from the Grand Central Station and right next door to the Grand Opera House. If you’re looking for somewhere close to central Belfast then this fits the bill. The reception staff were friendly, the room was comfortable albeit not as spacious as some. Like many hotels, it still surprises me that there are no USB charging points or sockets beside the bed. So ensure you bring your phone charger. The bed was comfortable and the breakfast was delicious. There is a continental buffet and table service for breakfast. Paid parking is available across the road. Depending on price and availability I’d recommend the hotel.

Partner

10/10

Exceptional

15 Mar 2026

Caroline

Central Location, friendly staff.

10/10

Exceptional

08 Mar 2026

Seán

Excellent staff and brilliant location

Partner

10/10

Exceptional

01 Mar 2026

Rodney

Great hotel. We stayed 1 night unfortunately we couldn't stay longer. Could not fault a thing. Staff, room, food was excellent.

10/10

Exceptional

19 Feb 2026

Danilly

Room was very clean
Room service is very good
But what stood out was the staff, super friendly, attentive and warm.
It will definitely become my regular hotel for my business trips.

Self

8/10

Excellent

09 Feb 2026

tracey

Front of staff excellent really friendly and approachable.
Room was gorgeous with amenties you coul