Augusta Lucilla Palace

Italy , Rome
ROMA, Massimo D'Azeglio, 24
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100 reviews shown

10/10

Exceptional

09 Mar 2026

Robert

Great location and 5 minutes to the train station. The hotel is very nice.

Partner

10/10

Exceptional

04 Mar 2026

Anupam

Great location if you want to stay near the Termini train station, though it’s a few streets away, which is good that it’s not super close to the station area, but still easily walkable. Hotel staff was super helpful in providing directions and recommendations for eating joints. They even gave us a breakfast box since we had an early flight, along with hot tea and coffee at 6 AM. The room size is fairly large however, the shower can use a little upgrade. Overall great location and a great place to stay.

10/10

Exceptional

18 Feb 2026

Jana

Large room for families.

8/10

Excellent

17 Feb 2026

iziera

Vibrating beds , walkable area, two elevators

Extra fee person at check out! This was a surprise and in addition to the rate/taxes which made the cost of the room too high.

6/10

Pleasant

14 Feb 2026

Mateusz

Good condition of the room, but heating set to winter mode made room unbearable to sleep in. Opening the window didn't help as we were getting strong unpleasant cooking/oil smell from the hotel's restaurant kitchen downstairs. Hotel staff didn't do much to help out

Leisure Partner

10/10

Exceptional

09 Feb 2026

Ariel Ann

This is a great hotel for the value. The room was pristinely clean and the beds are so comfortable! The adjustable option with massage is a nice touch. Everyone saying the area is sketchy has clearly never stayed in a big city before. It was fine and being a 3 minute walk from Termini is so convenient. There were several great restaurants within a 5 minute walk as well. Very nice stay overall.

Leisure Partner

10/10

Exceptional

07 Feb 2026

Glen

We've been to Rome many times and this hotel was a standout!!! Great helpful and friendly staff, great room, especially the bed. Nice and clean. Convenient location for everything. Fully recommend this 4 Star Hotel as very good value.

Leisure Family

10/10

Exceptional

07 Feb 2026

Matthew

Quiet refuge, conveniently located very close to Termini!

4/10

Poor

26 Jan 2026

Paul

Staff were friendly. Toilet flush in our room broke 5 times. The toilet seat was loose and they didn’t repair it after we told them. There was a loose tile on the toilet floor that we thought would break in half in we put ant great weight on it. For a 4 star hotel is wasn’t great.

Partner

10/10

Exceptional

21 Jan 2026

Celia

Excellent option.

10/10

Exceptional

21 Jan 2026

Fabrizio

I didn’t have breakfast
Very good hotel for my work

Business

10/10

Exceptional

15 Jan 2026

Andres

Everything was great, from the clean room to the kind staff. The breakfast was a highlight, especially with the gluten-free choices. It’s also in a very convenient spot, being so close to Termini made it easy to get around using the metro and buses.

Leisure Partner

10/10

Exceptional

14 Jan 2026

Raj

We had a wonderful stay at this hotel in Rome. The location is excellent, very close to the metro station and extremely convenient for getting around the city. The staff was amazing, very friendly, and always helpful, which made our stay even better. Everything about the experience was great, and we would happily stay here again.

Leisure Partner

10/10

Exceptional

11 Jan 2026

elham

The staff were excellent, room was good and clean Europe standard. Breakfast was good and tasty.

Leisure Family

8/10

Excellent

05 Jan 2026

Good

10/10

Exceptional

03 Jan 2026

LUIS

Super

Leisure Family

6/10

Pleasant

02 Jan 2026

Olga Suzette

It is well situated close to train station, the rooms are very small and the beds are not confortable.

Leisure Family

10/10

Exceptional

02 Jan 2026

Andrea

We had a great stay here and would recommend it. The rooms were lovely and clean. The breakfast was well organised and had plenty of choices. All the staff were friendly and helpful. We would use this hotel again.

Friends_and_family Family

8/10

Excellent

30 Dec 2025

Soheil

The room was clean. Location is fair. Staff are friendly. Breakfast was good enough. The only minor issue is that the windows are not insulated. You can hear quite a lot of noise during the night when the city is cleaning the streets.

Leisure Partner

10/10

Exceptional

28 Dec 2025

Amelia

Courteous staff and room was clean but this time we were placed near the street and can hear the delivery trucks.

Leisure

8/10

Excellent

28 Dec 2025

Jae

The breakfast menu was fair but wish it had more hot food variety.

Leisure Family

6/10

Pleasant

26 Dec 2025

Ramon

Good location close to many restaurants and shopping. Average size room, large balcony made up for it.

Leisure Family

10/10

Exceptional

23 Dec 2025

Amelia

Room was clean and staff were helpful especially Zem

8/10

Excellent

22 Dec 2025

katie

Staff was very nice.Room was clean.

Leisure Self

8/10

Excellent

18 Dec 2025

Randall

Very helpful staff, nice location. Some issues with certain feature of room not exactly working but good overall.

Leisure Partner

8/10

Excellent

12 Dec 2025

Francesco

Quiet room, location

10/10

Exceptional

11 Dec 2025

Eduardo

Great place, excellent location

8/10

Excellent

11 Dec 2025

Michael

Staff’s excellence and room cleanliness

Leisure Family

8/10

Excellent

10 Dec 2025

Travis

The rooms were pretty small and the balcony was nice but you couldn't see over the wall to anything in the city. They organized a ride from the airport to the hotel, which was a mess. The driver couldn't communicate, couldn't find us and it was more expensive than just getting a cab. Location is pretty decent. By the train station so you get some homeless people around but that's the trade off to being close.

10/10

Exceptional

09 Dec 2025

Eirini

10/10

Exceptional

08 Dec 2025

Clifford

Staff was very friendly, kind and helpful....breakfast was very nice, full of choices .....highly recommend staying here.....great service at a very affordable price

Leisure Family

10/10

Exceptional

07 Dec 2025

Najia

Everything was amazing from the first step in to last out. Clean room, wonderful service, extremely nice staff and professional. Just to mentioned that i loved the breakfast varieties.
Thank you so very much.
Najia

10/10

Exceptional

07 Dec 2025

Monica

Clean and fresh rooms. The bed was comfortable and the staff were friendly.

Leisure Partner

10/10

Exceptional

06 Dec 2025

Ernesto

The staff was incredibly helpful & welcoming. The room was very impressive. Will definitely stay there again whenever I’m in Rome.

Business_and_leisure Self

6/10

Pleasant

05 Dec 2025

Robyn

Family overnight stay in Rome. Family room had a great king size bed with firm excellent mattress and then 2 single sleeper couch beds which had awful mattresses for our 12 and 13 year olds. Room got so hot at night and we could not adjust the thermostat. Called the front desk and they said to open a window - which was great except for my daughter’s bed next to the window, so she was getting really cold. An ok stay, but won’t stay here again

Friends_and_family Family

6/10

Pleasant

03 Dec 2025

Stephan

Front desk was cold and not very helpful in providing directions & suggestions to get around

Leisure Family_with_children

10/10

Exceptional

02 Dec 2025

Zil-i-huma

Staff was helpful. Allowed us to store our baggage a day before we were to check in as we were going to Florence for a day. Extremely responsive to any of our requests

Leisure Partner

10/10

Exceptional

28 Nov 2025

Maritza

Excellent service. Staff was welcoming and helpful. Within walking distance to sights.

Leisure Family

10/10

Exceptional

24 Nov 2025

Michael

Nice room

10/10

Exceptional

23 Nov 2025

Franco

The service was spotless! The staff was so professional but at the same time friendly. Clean, fresh, and excellence

6/10

Pleasant

23 Nov 2025

Carlos

Room was small, clean but decent queen size bed (enough to fit 2 people) this was a solo trip for me, so it was fine. Checking in and out was quick and easy (you will pay a Rome city tax for every night, which is government ordinance). Breakfast is buffet style and 15 euros a day. The only complaints that I had is some (not all) of the staff were a little standoffish. Also had wanted to organize taxi to the airport due to an early flight. Everywhere including tour guides told me that a taxi to the airport within Rome is a flat rate of 55 euros regardless of time and date. Reception told me that it was an additional10-15 euros more cause I was ordering a taxi before 5am on a Monday. I took the Leonardo express that started to operate 4:50am.

Leisure Self

10/10

Exceptional

19 Nov 2025

Robert Graham

We stayed for 2 nights, Nov 16, 17. A charming hotel. Staff were very helpful and courteous. Delicious breakfast buffet.

Leisure Partner

10/10

Exceptional

18 Nov 2025

David

Helpful and friendly staff who arranged an inexpensive transfer to and from the airport. Room was very large with a wonderful adjustable bed to allow you to choose your sleeping position. Balcony was huge although just a view of the rooftop restaurant in the building opposite but still really nice to have somewhere to sit outside. Cleanliness was immaculate throughout the entire hotel. Area is very busy because it's near a station but that means loads of places nearby to eat and drink nothing too expensive. All the main tourist locations within a reasonable walking distance. Area felt very safe. Breakfast was a little underwhelming but there was a reasonable choice. I'd definitely stay in this hotel again.

Leisure Self

6/10

Pleasant

16 Nov 2025

STEVEN

Overall, I had a good stay. The hotel is centrally located, which made getting around easy. I couldn’t figure out the AC unit, so the room temperature was a bit tricky for me. The more surprising part was that other guests were mistakenly assigned my room and walked in a couple of times. Thankfully, the front desk handled it quickly, and we didn’t have to switch rooms since we were already settled.

Business_and_leisure Partner

6/10

Pleasant

13 Nov 2025

Jose

Toile bathroom super small bathroom

10/10

Exceptional

10 Nov 2025

Brando

Wonderful staff namely, Jayson in the dining area, Sem, Jomar or Joper and the night shift Filipino guy who’s very hardworking. They made sure we had a wonderful stay and made us feel very welcome.
Thank you! You were the true star of Augusta Lucilla Palace!

Leisure Family

2/10

Poor

09 Nov 2025

Adriana

The entire experience, the room could not even fit two adults and our luggage. It was a door, a bed, a bathroom with a shower not fit for adult sizes. To top it off the parking was in no way included, yet when I first booked a month ago it showed as included in the room price. The front desk service was non existent, they treated us like peasants, oh and they said to us that we were not allowed breakfast unless we paid. However everyone else was, I will continue to let everyone know to never book their stay here. The area is also very dangerous. Thanks a lot Expedia and Augusta Lucilla palace

Leisure Partner

6/10

Pleasant

07 Nov 2025

Philip

Room was good but very noisy all night from outside streets Cleaning staff very noisy shouting in corridors early morning seemingly oblivious to clients sleeping A couple of room issues which we reported which at first front desk seemed disinterested in but we persisted and they fixed great location

Leisure Partner

10/10

Exceptional

06 Nov 2025

Tigran

The staff was very helpful, and friendly.
The best part maybe trivial but in Rome cannot be taken for granted, a late check in is possible. Because our flight was getting in late (2:00am) checking in late was pretty important. This was one on the few hotels that offered a late check in.
The location is very convenient as well.

10/10

Exceptional

06 Nov 2025

Ana

Clean rooms, wonderful staff and a wonderful buffet breakfast. We would definitely stay here again as the location was convenient.

Friends_and_family Family

10/10

Exceptional

06 Nov 2025

Stephanie

The staff were very lovely and accomodating. They were attentive to our needs. The room was clean and service was good. I think a little bit of a hitch would have been the Wifi signal as it was a little bit slow but otherwise it was very good overall.

Leisure Friends

10/10

Exceptional

03 Nov 2025

Justyna

The room was very clean, with a balcony on the top floor and a great view. Everything was within walking distance. Overall, a very positive experience.

10/10

Exceptional

01 Nov 2025

Jamileh

Amazing

Partner

10/10

Exceptional

31 Oct 2025

Robert

The location was great, given it was near the train station and many iconic landmarks you will want to visit. The breakfast was nice, and we loved the space in our rooms.

Friends_and_family Family

8/10

Excellent

30 Oct 2025

Jacqueline

The staff and room were clean, its on the smaller side but it was enough for 2 people to sleep and shower in. I only gave it 4 stars because the bathroom smelled really strong like cigarettes and the exhaust didnt work so i had to air the room out often. I would stay here again.

Leisure Partner

10/10

Exceptional

30 Oct 2025

rajani

Clean room with nice big balcony that opens from restroom. Great walkable location about 20 min walk from Trevi fountain. 10 min walk from Roma termini(train station)

Leisure Partner

10/10

Exceptional

29 Oct 2025

Adam

Clean room, nice bed, nice staff

10/10

Exceptional

27 Oct 2025

Ioana

Very good

2/10

Poor

24 Oct 2025

Jinhee

When I arrived at the hotel, the staff asked me to move to another hotel, saying it was bigger and better, since I would only be staying for one night. However, I couldn’t really compare, as I had never been there before.

8/10

Excellent

24 Oct 2025

CHEE WAI

Generally good experience except for one front desk staff could be friendlier.

Leisure Family_with_children

6/10

Pleasant

22 Oct 2025

Elaine

Staff were very friendly and helpful. Facilities were clean.
Room was also clean however (and this is not the fault of cleaning staff) our bathroom had an overpowering smell of tobacco smoke from a previous customer who probably smoked in the bathroom. This was on day two and three of our stay unbearable especially in the morning when door was closed during the night and extraction was off.

Leisure

10/10

Exceptional

22 Oct 2025

Joseph

Could not ask for a better just like home experience!

10/10

Exceptional

21 Oct 2025

Julie

Excellent location, close to train station, place is safe. There are lots of good restaurants nearby. Staff are friendly and helpful. Really nice stay.

10/10

Exceptional

20 Oct 2025

Helen

Clean room. Good location.

Leisure Self

10/10

Exceptional

18 Oct 2025

Tiafau Samantha Tiani

We really enjoyed our stay at Augustus Lucilla. The room was spotless and comfortable. And there were plenty of restaurants and shops right next door and within walking distance. It’s about a 15 minute drive to the Vatican. The staff were also very helpful and friendly including the lovely staff at breakfast.

Leisure Family

8/10

Excellent

16 Oct 2025

Gregory

Reasonably priced and very close to the train station. Shops and places to eat nearby. The room was small (single) but had everything I needed. Very convenient if you have an early train in the morning.

8/10

Excellent

15 Oct 2025

Randip

Great stay clean hotel close to atttactions

10/10

Exceptional

13 Oct 2025

Roger

Perfect location for a Rome visit! We arrived by train, and the hotel was just five minutes away on foot from Termini station. As the historic sites in Rome are at least 20 minutes away, we diligently put in our steps, but the area was very safe and the hotel made us feel welcome after a long day out. Not a lot of room for suitcases in the room itself, but that’s normal overseas. Bathroom was great. Had the breakfast one day — good variety of food choices. When we left, it was nice to know we were so close to the station. Very good hotel choice and we recommend it.

Leisure Partner

4/10

Poor

11 Oct 2025

Ishaq

not a 4 stars as you claim
it's 3 stars Max

Leisure Partner

10/10

Exceptional

09 Oct 2025

Danielle

Excellent location.

Leisure Family

8/10

Excellent

09 Oct 2025

David

Reasonably priced hotel in a convenient part of the city

10/10

Exceptional

08 Oct 2025

Sarah

Small and cramped but well located and good brekki

Hotel was well located near to termini so made getting to all the main attractions pretty easy.

A few undesirables hung out on the streets around termini especially after dark, however we took a more well lit walk to the hotel to avoid them and it was fine

Good breakfast choices and plentiful

Room was exceptionally small (even for a well seasoned European traveler). Twin room had barely any space for luggage and felt small

Good service and rooms were cleaned well and regularly too

Friends_and_family Friends

10/10

Exceptional

07 Oct 2025

tam

Place is okay

8/10

Excellent

07 Oct 2025

Marjan

The staff were helpful and friendly. The property is clean and well located. Breakfast was ok. Average quality and selection of food.

Leisure Partner

10/10

Exceptional

07 Oct 2025

Stephanie

Breakfast was delicious and the place was wonderful!

10/10

Exceptional

06 Oct 2025

Karen

The staff was excellent. Central location. Great restaurants near by.

Leisure Friends

10/10

Exceptional

06 Oct 2025

Najwan

very nice hotel

Leisure Partner

10/10

Exceptional

04 Oct 2025

Brian

We got moved to a different property down the street. We stayed at the Hive which is a very nice hotel

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

Conrad

Convenient to train station, Colleseum, restaurants and take out

Partner

8/10

Excellent

03 Oct 2025

yisheng

Location is good. Easy to walk to the center. Facility is old but is clean. Like the hardwood floor. Overall it is a good stay.

Leisure Family

8/10

Excellent

02 Oct 2025

Reza

Great location

10/10

Exceptional

29 Sep 2025

Jayana

Staff was very kind to provide us a big mattress for the second bed..appreciated! Overall good stay!

Leisure Friends

10/10

Exceptional

28 Sep 2025

EDWARD

For our last night in Italy, we wanted to stay in a snazzy hotel not far from the Colosseum and Termini station. This hotel is wonderful! Our room was comfortable and had a terrace. The whole place looks sharp, including the staff. The buffet breakfast is wonderful, with a dizzying selection of food, fruit, and juices. We absolutely plan to stay at the Palace again!

Leisure Partner

10/10

Exceptional

27 Sep 2025

Diana Amabel

Location a few blocks from

10/10

Exceptional

27 Sep 2025

Richard

A/c was great- bed was super comfy- room was very clean - balcony was cute- staff friendly

Partner

6/10

Pleasant

27 Sep 2025

Trey

This is a very nice hotel. BUT, read on. Very clean and nice room. Every thing was perfect until we went to sleep and got literally eaten by bedbugs. All three of us. We would definitely not stay here again.

Leisure Family_with_children

8/10

Excellent

26 Sep 2025

Rolinda

very convenient to all..

Leisure Partner

6/10

Pleasant

26 Sep 2025

Slobodan

our room was small, but very clean,
Wifi was below average specially first few days

Leisure Partner

6/10

Pleasant

25 Sep 2025

David Martin

The Hotel was OK, the breakfast was very good. The disappointment was the rooms bathroom and particularly the shower which was not what you expect. Location was good for transport links although a lot of street noise.

Leisure Partner

10/10

Exceptional

23 Sep 2025

Gregory

The best air conditioning ever. It was so good that we had to lower it. Coming from US we always feel hotel rooms not cool enough.

Leisure Partner

10/10

Exceptional

22 Sep 2025

Sukhjinder

Everything was great staff was very nice.

Leisure Family

6/10

Pleasant

22 Sep 2025

lisa

Air conditioning didn’t work

10/10

Exceptional

22 Sep 2025

Rizkallah

Excellent location. Very helpful staff.

8/10

Excellent

21 Sep 2025

Tai

Good location , quiet area , air conditioning perfectly

10/10

Exceptional

18 Sep 2025

David

Great location. Staffs were professional. Thank you.

Leisure Family

10/10

Exceptional

18 Sep 2025

Jasmine

Exceptional, but needs soundproofing

Leisure Self

8/10

Excellent

18 Sep 2025

Cecilia

Excellent place to stay. Room was very small but beds were very comfortable and had a massager waiting after long days of walking. I like the location was very close to the train station and it made it easy to move around. There were many good food options in the area.

Leisure Partner

10/10

Exceptional

15 Sep 2025

Yarida

The Hotel is great. Bonus points within 5 minutes of Roma Termini. The area is very unsafe a lot of homeless and is dirty there’s a lot of garbage. But the Hotel makes a difference, they have massage beds, like your room bed is a massage, I slept great, there’s a gym on a hotel near by that they allowed you to use. Unfortunately I found out too late. Stayed here just 1 night but I wish I would had slept here my entire trip. Room is dark cozy, great air conditioner, definitely 5 stars for me.

Leisure Self

10/10

Exceptional

14 Sep 2025

Belinda

Comfortable bed, quite, perfect place to stay and relax after a busy day of roaming around the gorgeous City of Rome.

Leisure Family

8/10

Excellent

14 Sep 2025

Aleeya Rema

Hotel was small but had what was needed. It was clean, safe and affordable.

I would have liked a coffee/tea station in my room.