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Mama Shelter Rennes

Rennes · France

3 Place De La TriniteView location

9.4/10Excellent631 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.4/109.4
Condition9.6/109.6
Amenities9.2/109.2
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mama Shelter Rennes

On the iconic Place des Lices in downtown Rennes, Mama Shelter is your new home for work and exploring the Breton capital with co-workers or family. With 119 rooms, Mama is a comfortable and modern haven.

Sip on a cocktail in Marin Lounge, enjoy homemade dishes on the rooftop or hit the Speakeasy before karaoke with friends. Finally, take time to unwind in the indoor pool, spa and fitness center.

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With a stay at Mama Shelter Rennes in Rennes (Rennes Centre), you'll be steps from Rennes Cathedral and Place des Lices. This spa hotel is 0.3 mi (0.4 km) from Le Couvent des Jacobins and 0.3 mi (0.5 km) from Hotel de Ville.

Stay in one of 119 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Green Key (Foundation for Environmental Education) Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: EUR 50 per accommodation, per night
    • A tax is imposed by the city: EUR 1.98 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Pool access available from 7:00 AM to 10:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, mobile payments, and cash
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Access to the swimming pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in. Access is available on a first-come, first-served basis.
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

Nearby attractions

Rennes Cathedral 0.1 km / 0.1 mi
Place des Lices 0.1 km / 0.1 mi
Hotel de Ville 0.4 km / 0.2 mi
Le Couvent des Jacobins 0.4 km / 0.3 mi
Parliament of Brittany 0.4 km / 0.3 mi
Rennes Opera House 0.4 km / 0.3 mi
Halles Centrales 0.8 km / 0.5 mi
Musée des Beaux-Arts 0.9 km / 0.6 mi
Thabor Botanic Gardens 0.9 km / 0.6 mi
Le Liberte 1.1 km / 0.7 mi
University of Rennes 1.1 km / 0.7 mi
Les Champs Libres 1.4 km / 0.9 mi
Musée de Bretagne 1.4 km / 0.9 mi
Espace des Sciences 1.4 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 119
  • Number of floors (main building): 4
  • Family rooms: 17
  • Accessible rooms: 6
  • Connecting rooms
  • hotel
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
Show 22 more facilities & services
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Bicycle hire service
  • Multilingual staff
  • Air conditioning in public areas
  • Lift access
  • Shop
  • Gym
  • BarExtra charge
  • Restaurant: 2
  • Banquet hall
  • Meeting room: 7
  • Indoor freshwater pool: 1
  • Sauna
  • Steam bath
  • Spa treatments
  • Green Key (FEE)
  • Breakfast
  • Snacks
  • Non-smoking establishment
  • Single-Use Plastic Free
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE WITH TERRACEDOUBLE • WITH TERRACEDBL.TR

    Photos are not available for this room type.

    Mama Shelter Rennes

    DOUBLE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Mama Shelter Rennes

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 17 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable10 photos

    Mama Shelter Rennes

    DOUBLE QUEEN SIZE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Hairdryer
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 17 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable12 photos

    Mama Shelter Rennes

    DOUBLE Accessible

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Wheelchair-accessible
    • Bathroom: 1
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH TERRACERoom • WITH TERRACEROO.TR

    Photos are not available for this room type.

    Mama Shelter Rennes

    Room WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 27 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable14 photos

    Mama Shelter Rennes

    DOUBLE KING SIZE BED

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Hairdryer
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mama Shelter Rennes

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Mama Shelter Rennes

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 38 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable10 photos

    Mama Shelter Rennes

    DOUBLE KING SIZE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Bathroom: 1
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 18 m²TWN.ST
    TWIN STANDARDPhoto unavailable14 photos

    Mama Shelter Rennes

    TWIN STANDARD

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Hairdryer
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Mama Shelter Rennes

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Mama Shelter Rennes

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Mama Shelter Rennes

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Mama Shelter Rennes

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Mama Shelter Rennes

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Mama Shelter Rennes

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mama Shelter Rennes

9.4
Excellent
631 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.6 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
29 Jul 2026
Hugh
Very well presented, maintained and manned. A real pleasure to stay in
8/10
Excellent
21 Jul 2026
Breeanne
The rooms are very decorative and fun. The air conditioning is a major bonus. The only negative for me was the bathrooms. The showers need to be properly cleaned of the funky buildup on the edges. Otherwise a fun atmosphere.
Family_with_children
10/10
Exceptional
16 Jul 2026
Peter
All very good. I’ve stayed in many hotels over the years and this was at the top end.
Partner
10/10
Exceptional
12 Jul 2026
Russell
Absolutely amazing stay - great hotel in every way.
10/10
Exceptional
29 Jun 2026
Veerle
Really nice hotel, located in the center of Rennes. Fun, quirky, atmosphere
Business
10/10
Exceptional
28 Jun 2026
Graeme
Clean a spacious rooms.
Partner
8/10
Excellent
05 Jun 2026
SUM MEI
The location is very good, with many restaurants nearby and a supermarket within about a 10-minute walk. The apartment is convenient for exploring the area.

There are a few areas that could be improved. The shower drainage was quite slow, causing water to accumulate during use, and the shower pressure was weaker than expected. We stayed on the second floor and experienced noticeable noise from the street and surrounding area late into the night, sometimes until around 2:00 a.m. The lighting throughout the apartment was also quite dim, especially in the evening.

Overall, the apartment is in a convenient neighborhood, but guests who are sensitive to noise or prefer brighter lighting may wish to consider these points before booking.
Family
10/10
Exceptional
02 Jun 2026
Cathryn
It was a really fun vibe. Right across from the market. Will be back!
Friends
10/10
Exceptional
26 May 2026
Vera
Great room and location. Breakfast was great and staff very attentive
Business
10/10
Exceptional
13 May 2026
Chinobi
Only had one night here however will definitely come back! Simply incredible!! Rooftop bar, pool, sauna and hamam were all part of what made our stay here memorable.
Partner
10/10
Exceptional
12 May 2026
Mark
Great hotel, large rooms and bathroom, quiet. Pool and rooftop bar. Would go back
Partner
8/10
Excellent
30 Apr 2026
Alistair
Lovely hotel in amazing location.
We loved the spa too, and breakfast was great. Big room with fun design.
Bar area was very dark and inside area not pleasant to sit in during winter, luckily sun came out so we could sit outside.
Partner
10/10
Exceptional
09 Apr 2026
Kevin
Very nice team and high ceiling in the room is impressive :)
Self
6/10
Pleasant
24 Feb 2026
Margaret
Positive: Unique decor, comfortable bed, clean bathroom facilities. Pretty outdoor space. Caters to a young-ish crowd. Breakfast pretty good, dinner outstanding.

Less positive (constructive criticism?): Some staff were great, others not so much. Did they need more staff for such a large hotel? Was there for four nights - cleaners came two times (another day it was late afternoon). Seems like they had too much to do. Other four star hotels have coffee makers in the rooms, more than instant coffee and a couple of tea bags and paper cups, more than water in the fridge (other beverages? snacks?)
Self
10/10
Exceptional
21 Feb 2026
JULIE
Staff tres sympa, chambre surclassée magnifique, personnel aux petits soins, massages duo divins !
10/10
Exceptional
24 Jan 2026
Andreea
Clean and modern room, liked the funky and tasteful decoration. Welcoming and understanding stuff.
Business Self
10/10
Exceptional
31 Dec 2025
Robert
This is the most fun you’re ever going to have in a hotel! Loved the whole thing!
10/10
Exceptional
29 Sep 2025
Laura
Excellent stay, we booked the XL room and it was very big. Bar and restaurant plus dining option around are perfect. Only comment would be to improve the darkness in the room as the curtains are very shorts and lots of light is passing through
Leisure Family_with_children
8/10
Excellent
23 Sep 2025
Paul
Friendly, informal but smart. Room- Bold unique decor, generous bathroom, comfortable bed.
Leisure Partner
10/10
Exceptional
09 Sep 2025
Bernadette
Absolutely loved this place, beds were comfortable, crisp clean design, great air con and lovely pool & spa
Leisure Family
6/10
Pleasant
04 Sep 2025
Verified traveler

Very Instagrammable - but a little spartan

Kind, helpful staff. Central location. Very instagrammable lobby, pool, bar, rooftop, etc. However, the room was rather spartan compared to other 4 star hotels I've enjoyed in France: One half-empty bottle of multipurpose \"hair/body/face wash\" was sitting on the shelf in a shower with moldy grout. At the bathroom sink, only one bar of soap, a plastic cup and a miniature hand lotion. Two of the four towels provided were stained. The room was large and otherwise felt clean. The bedding was comfortable, but there was nothing soft to sit on - just the bed and two hard stools at a small table.
Would have appreciated some conditioner, shampoo, and maybe even a bathrobe. A soft chair or foot stool would have been a bonus as well. Pool facility was nice but go early or you'll compete with day visitors.
Partner
10/10
Exceptional
03 Sep 2025
Tamara
Almost everything about this hotel is first class! The location is wonderfully central. The decor is quirky and fun. The staff is friendly (and speak English!). Dogs are allowed. My room was HUGE! After having a teeny tiny room in Paris, where I couldn’t even fit a stroller through the door, I was determined to have a comfortably-sized room this time…and I did. It was the Large Mama Double. The only negative was they didn’t offer room service. But, that is just a minor observation. I’d definitely stay here again and recommend it to others.
10/10
Exceptional
22 Aug 2025
Roland
Amazing hotel and great facilities.
Self
10/10
Exceptional
19 Aug 2025
Bernadette
Absolutely love this place, the staff are lovely, the bars, the food and the pool are lovely as well as the rooms, I’ll be back!
Leisure Family
10/10
Exceptional
09 Aug 2025
Sheila
Great!
8/10
Excellent
01 Aug 2025
greg
Great location. Funky Hotel and Decor.Very nice staff.
Leisure Family
10/10
Exceptional
28 Jul 2025
Kerstin
Having seen this property under renovation for a while, we were curious to see the result, which is pretty impressive. The property includes the hotel, restaurant, roof-top bar, spa, pool, reception rooms, and a large inner courtyard. The design is creative and staff are very professional. Not sure about the use of space in our room, but the bed was very comfortable and the air conditioning much appreciated in the summer heat.
10/10
Exceptional
22 Jul 2025
Paul
Fantastic location. Staff super friendly and accommodating by putting us in a room that didn't require too much walking. Great facilities, including both the rooms and swimming pool area. Would 100% stay again.
Leisure Partner
8/10
Excellent
02 Jul 2025
marina
It was a good choice for Rennes
Leisure Friends
10/10
Exceptional
22 Jun 2025
Selena
Wonderful location, very helpful staff and felt incredibly luxurious!
Partner
10/10
Exceptional
20 Apr 2025
Stephanie

Beautiful and central boutique hotel

Beautiful hotel with a spa and centrally located. We were able to walk to all the restaurants and enjoy the hamman and sauna. I loved the balcony as well.
Partner
8/10
Excellent
07 Apr 2025
JUSTIN
fantastic hotel and have stayed before great central location. Great pool sauna steam room facilities. amazing layout of hotel and rooftop bar with restaurant. Great courtyard to relax in the Sun. very safe and private location. I would say the only downfall to this hotel is no tea/coffee facilities or kettle in the room and towels and bottled water not refreshed daily. overall a fantastic hotel and would stay again. Big thanks to Emily and Julian for making our stair great.
Leisure Partner
8/10
Excellent
09 Mar 2025
Verified traveler

Great location & amenities, minor hiccup

We had tried Mama Shelter in Dijon, and the one in Rennes didn't disappoint. Really great location and amenities.
Minor thing to make it better from an inclusivity perspective is making it abundantly clear that when booking a slot at the pool, other people from other rooms can also book the same slot. Other venues with similar amenities make it clearer and it makes a world of difference. One of our party is autistic and went through the challenge of interacting with the staff member, purchased a pair of flip flop (mandatory gear), only to have to do a u-turn when reaching the pool and discovering there were other people there.
10/10
Exceptional
17 Jan 2025
Anders
Best Location and a surprisingly nice Hotel. Very nicely decorated interior and spacious rooms. Great city view from the rooftop restaurant!
Business
4/10
Poor
11 Jan 2025
Rachael

Freezing overnight stay

Heater did not work. Asked for help and front desk came In middle of the night to assist and reset heater. Nothing improved and the heater did not work at all! We Couldn’t sleep because it was too cold. We were Exhausted the next day. Otherwise breakfast was wonderful.
6/10
Pleasant
24 Oct 2024
Georgette
I did not like that the accomodation was very basic, definetly less than a 3* hotel.
In the hotel itself the room was very basic more like a 2 strar, no toiletetrie not even a box of tissues. Then when I opened the bathroom door I smelled GAS ( yes like ccoking gas ). When I went to the reception to report I was told that there is NO WAY there is a scent of gas. Eventually the technician came up and he said indeed the smell might come form the extensive work done to enlarge the hotel probably for the pressure on the pipes.
As yo can imagine after 18 hours of flying I di not expect such a problem.
If possible I request a refund.
Thank you!
Professor Popa
Self
6/10
Pleasant
04 Oct 2024
Omer
This is a great hotel for its location and it's modern freshly refurbished state. The hotel provides a great hard product.


However, the rooms miss very basic necessities from a 4 star hotel. For example, there is nothing but a bar of soap in the bathroom. This is unacceptable to me - i dont even use bar soaps at all as I don't find them hygienic. We had to share a single bar with my partner and needed to wash our hair with that. This was ridiculous.

Also there is no tea coffee making stuff in the room. To relax with a cup of warm tea, you need to go to the bar and drink it after paying 4.5 euros for a cup of hot water. Even worse, there is not even a paper cup or glass cup in the room to drink some water. They left a small bottle of evian water for two people.

I'm not sure why but there was a lot of dust in the room which we noticed looking into the lights. I felt congested from the dust each night I slept here. We didnt understand were the dust was coming from because the room was clean. But switching off the ventilation a bit helped a bit on our second and third night. maybe they need to check their ventilation filters.

overall, while we really enjoyed the location and modern building/rooms, the basic services that you would expect from simple bed and breakfast hotels were missing. for this reason, we are not pleased with our stay.
Leisure Partner
8/10
Excellent
28 Aug 2024
Joanna
Great hotel chain the always offers good location and good staff to make you feel welcome.
Leisure Family
10/10
Exceptional
20 Aug 2024
Stuart
From the moment you arrive Mama Shelter has a pulse in the heart of old Rennes. If you have time check out the spa & remember to book beforehand. It's great and the restaurant / rooftop bar is a must.
Leisure Partner
8/10
Excellent
15 Aug 2024
Madeline

Not what I signed up for…but that’s life!

I was really looking forward to my stay at Mama Shelter particularly for the amenities…which seem to champion eco friendliness over the comfort of the clientele. There is no hair conditioner (even upon request), which is not only a first in my Mama Shelter experiences but I find unacceptable for a 4 star hotel. The wonderful overhead shower heads lacked pressure because of a necessity to clean the calcification after a year and a half of operation… to the point where I actually would have done it myself if I was staying for more than a night. The staff was lovely, following their orders but all issues were simple met with “that’s our culture at Mama Shelter” which, from my experience, is not entirely true so felt like a bit of a cop out. The cocktail on the rooftop was definitely the highlight. I had to send my steak back to be cooked a little (ordered at rare/medium rare it came out still breathing and poorly presented). The staff though were very kind and accommodating to the best of their abilities! I appreciated their efforts to rectify my complaint with a late check out as well as rescheduling my hour in the spa, because apparently at this spa/pool they allow children to run free so it’s not the relaxing environment it could be. The breakfast definitely compensated for the above hiccups and the kindness of the staff of course who was just doing their job as best they could. Although I don’t know if I will stay at Mama Shelter again if this is their new “culture”.
Self
10/10
Exceptional
04 Aug 2024
Berenice
Wonderful staff, comfortable and quiet rooms, great coffee at breakfast. Would absolutely book here again.
Leisure Partner
10/10
Exceptional
11 Jun 2024
Alec
Unique!
Leisure Family
10/10
Exceptional
11 Jun 2024
Alec
Unique!
Leisure Family
10/10
Exceptional
06 Apr 2024
Verified traveler

Great hotel - would stay again

Great hotel. Lots of amenities such as restaurants, bars, pool, gym and karaoke. Lovely well decorated, clean rooms with comfortable beds. Great safe and central location.

Only minor negative (not worth any stars as you can read the reviews and prepare in advance) is not providing toiletries in the name of being eco friendly - however I think this worsens the environmental impact as visitors probably end up buying individual items and throwing them when you could have a refillable dispenser. Also a bit contradictory as they give you body cream?

Just worth a mention for the hotel to pick up - but as I say it was a lovely, modern, comfortable, high quality and reasonably priced hotel which I would definitely stay at again.
10/10
Exceptional
06 Apr 2024
Elena

Highly Recommend

Beautiful hotel, perfectly located for exploring Rennes. Comfortable room and bed, lovely pool and great restaurant.
Partner
10/10
Exceptional
25 Jan 2024
Michelle
City Center location
8/10
Excellent
09 Jan 2024
CHarles

where is Mama?

Mama left the house, leaving the children in charge.
I adored the energy and enthusiasm of the staff but they were so young that at multiple time I received an awful client service (I had to interrupt the waitress while what sapping at the bar after waiting for 20 min, one of a few more example)
Partner
2/10
Poor
25 Nov 2023
wei min
Is worst stay we had experienced as seasonal traveller for biz and leisure. The hotel does not provide basic amenities which you should have even from 1-2 stars hotel. We seriously wonder how this hotel is rated as 4 star and charged the rate they do when they provided worse services and amenities for hotel guests. Hotel charge guest on tooth brush and toothpaste and charge on slippers. Worst above all, no water kettle in the room as it was claimed only for executive room guests.. so any hot water needs get yourself from the bar. Again, a good excuse to charge you for coffee since none hot water nor coffee provided in room. And instead of proper hair shampoo n conditioner, one tiny soap is provided for body wash and hair wash!! The breakfast is crap, we staying 5 nights and everyday same food no a single change. Unlike most of true 3-4 star hotels, there some effort made to change menu for bf for some.
There also list of safety hazards, when took hot water downstairs, they let you carry super hot water in a tin pot which can burn ur hand in 30 sec w hot water inside. Bf Restaurant has low hanging light just hit ur head every time u sit n stand up…
I do want to say the staff is relatively responsive but unfortunately all the poor policy mama shelter decided for their guests on amenities show little care for customer just all about making money and profit. It left super bad taste not just to us but all friends staying the same hotel with us. We will ban this chain n brand
Business_and_leisure Family
10/10
Exceptional
26 Oct 2023
Andrew
Highly recommend to anyone staying in Rennes
8/10
Excellent
19 Oct 2023
Tina
Interesting decor, well equipped good sized rooms and great central location.
The roof top restaurant food quality benefit from improvement.
Business Self
10/10
Exceptional
05 Sep 2023
Lockey
The most beautiful people work at this hotel, beautiful both inside and out. I felt truly cared for and safe and even loved. The hotel was top notch and classy without being unfriendly or snobby, the interior decor of the room was beyond gorgeous. The entire experience of staying at Mama Shelter brought me joy. I highly recommend it.
Leisure Self
10/10
Exceptional
28 Aug 2023
CHARLTON
beautiful property
Leisure Family
10/10
Exceptional
28 Aug 2023
Sandra
Very quiet and safe. The pool are spa was super clean and the pool temperature was perfect. Comfortable bed and a/c climate control was superb.
Leisure
10/10
Exceptional
09 Aug 2023
Olivier

Super accueil

Accueil très sympathique et efficace
Chambres très comfortable - decors original et location très centrale.
Belle vue du restaurant.
Friends_and_family Family
10/10
Exceptional
24 Jul 2023
Olga
Great please very high end for the area, very good location basically in the middle of everything, cab will drop you off in the public parking lot 10 meters for the main entrance, security at the doors in the evening huge court yard with out door seating, secret bar open late. All access to the floors is by room card only so nice and safe. Pool is by reservation only so make it at time of check in it’s very nice and clean so is the sauna. Rooftop restaurant is also very cool DJ and blah blah blah very trendy. If you have small kids make sure to put the child lock on the tv as all the movies are free including some the kids shouldn’t be watching. We went with 2 kids (pre teen and teen) they enjoyed. Also by the check in desk there are some items for sale for adults so just keep to you left when you walk to the elevators, 50 euro a night deposit ***, no shampoo provided no nose napkins soap was there this not an issue there is a mini mart 2 min away or take some with you. Every Saturday huge massive farmers market basically at the entrance to the hotel absolutely amazing, raw seafood, fruits veggies and so much more. At the other end cooked foods cold cuts and breads, baked goods
Leisure Family_with_children
10/10
Exceptional
03 Aug 2026
jeremy
Séjour de 3 nuits
Équipement et equipe au top
10/10
Exceptional
31 Jul 2026
Franck
Très bonne expérience, en déplacement professionnel, hôtel très bien, accès spa-piscine par créneaux horaires, bar et restaurant sympa, très bon petit déjeuner
Seul bémol le parking public à côté de l'hôtel un peu cher
8/10
Excellent
27 Jul 2026
Bérénice
Chambre très spacieuse, petit déjeuner agréable et terrasse roof top très sympa
10/10
Exceptional
25 Jul 2026
Nathalie
Très sympa cool easy: propre bien indiqué, piscine top, roof top top
10/10
Exceptional
18 Jul 2026
Lisa
Tolles Familienzimmer mit richtig viel Platz und einer Ausziehcouch, auf der auch Erwachsene gut schlafen können. Auch ein richtig schöner Pool, allerdings auf 1h/Tag pro Zimmer beschränkt. Super Lage direkt am Rand der Altstadt. Keine eigenen Parkplätze, jedoch direkt neben einem öffentlichen Parkhaus, das wir wegen einer Dachbox jedoch nicht nutzen konnten.
Friends_and_family Family
10/10
Exceptional
17 Jul 2026
Marie
Super séjour, l'endroit est agréable,propre et la décoration j'adore. Le personnel est à l'écoute et très serviable.
Partner
10/10
Exceptional
10 Jul 2026
JOEL
Bonne situation
10/10
Exceptional
07 Jul 2026
Philippe
Centre historique de Rennes proche parking. Etablissement trés confortable décoration soignée et parfaitement équipé.
Partner
8/10
Excellent
02 Jul 2026
JEAN LOUIS
Nous recommencerons cet endroit.
2/10
Poor
29 Jun 2026
Jérémy
Un hôtel qui refuse de mettre en place un Roomservice et qui oblige les clients à payer 2 euros pour des tongs à la piscine ne mérite pas 4 étoiles. Fuyez !
Friends_and_family Friends
10/10
Exceptional
28 Jun 2026
Caroline
Wir hatten ein schönes sehr großes Zimmer mit Flur und zwei Fernsehern (wahrscheinlich ein Zimmer für Menschen mit Behinderung).
Das Hotel ist ein Design Traum mit schöner Einrichtung. Wir konnten früher ins Zimmer.
Wir sind abends noch kurz ins Schwimmbad gegangen, was auch sehr cool designed ist.
Friends
10/10
Exceptional
28 Jun 2026
Julie
Les chambres sont grandes, bien insonorisées et très propres. Le site de l’hôtel est vraiment beau en plein centre ville de Rennes.
Business
10/10
Exceptional
26 Jun 2026
Anaïs
Bien placé en centre ville, calme, décoré avec goût
Self
8/10
Excellent
25 Jun 2026
Gregory
Tout est parfait, personnel, propreté, spa, restaurant, la suite et l’implantation en plein centre de Rennes avec le parking en dessous, cependant je n’ai pas trouvé le moyen de couper la Clim même la nuit.
Partner
10/10
Exceptional
22 Jun 2026
Yannick
Très bel établissement, idéalement situé et personnel très accueillant. Un grand merci à l’ensemble du personnel (hôtel, restaurant,…) pour votre accueil et vos sourires.
Self
10/10
Exceptional
21 Jun 2026
Elodie
Tout a été parfait. Merci à la team Mama. Aux petits soins du début à la fin. Chambres impeccables repas du restaurant copieux et délicieux, les cocktails fameux bref tout est parfait.
Partner
10/10
Exceptional
19 Jun 2026
Sabine
Très belle établissement , je recommande vivement . Tout était très bien.
Friends_and_family Family
10/10
Exceptional
19 Jun 2026
Emilie
De passage éclair à Rennes, nous avons choisi cet hôtel atypique avec une offre 360°c (Piscine/Spa/Resto/Bars/Rooftop...) avec une vue originale sur la Place des Lices, un personnel aux petits soins et un resto au top. Idéal avec un enfant, émerveillé par son séjour d'une seule nuitée.
Friends_and_family Family
10/10
Exceptional
15 Jun 2026
Abdelaziz
Petit déjeuner bien fourni avec du choix et une bonne qualité générale. Literie très satisfaisante, climatisation bien gérée au niveau du thermostat
Partner
10/10
Exceptional
13 Jun 2026
Sahbi
Magnifique Mama Shelter celui de Rennes est exceptionnel Bravo
10/10
Exceptional
10 Jun 2026
Éric
Séjour toujours agréable dans cette chaîne hôtelière et notamment à Rennes.
Decors Déroutants et petit-déjeuner gargantuesque.
Top
Friends_and_family Family
10/10
Exceptional
09 Jun 2026
Kamel
A
10/10
Exceptional
05 Jun 2026
Dag Ole
Super helpful and nice staff.
Location is very quiet and nice, close proximity to restaurants and bars.
Business
10/10
Exceptional
02 Jun 2026
Dominique
Tout était très bien, le petit déjeuner très copieux mais pas exceptionnel quant à la qualité des mets
Self
10/10
Exceptional
26 May 2026
fabrice
Hotel 4 etoiles hors normes. A recommander chaudement
Partner
10/10
Exceptional
25 May 2026
OLIVIER
Vraiment parfait, très bonne expérience
10/10
Exceptional
22 May 2026
Eddy
Très bon petit dejeuner, le personnel et les équipements et la chambre étaient top.
Très bien placé dans Rennes.
Business
10/10
Exceptional
21 May 2026
Lisa
Séjour très agréable dans un cadre très apaisant avec un personnel bienveillant
Partner
10/10
Exceptional
19 May 2026
CORINNE
Parfait !
Self
8/10
Excellent
16 May 2026
Marie Stéphanie
Ras
10/10
Exceptional
13 May 2026
Willy
Excellent
Self
10/10
Exceptional
09 May 2026
François
Emplacement de l’hôtel idéal dans le centre historique de Rennes. Hôtel avec Beaucoup de charme, personnel accueillant et chaleureux. Propreté irréprochable. Espace Spa, Sauna Hamman très agréable. Belle terrasse dans la cour. Une belle expérience, nous reviendrons avec plaisir 😊
Partner
10/10
Exceptional
06 May 2026
Marouen
Hotel propre et confortable
Self
10/10
Exceptional
05 May 2026
Olivier
Très bel établissement avec un très bon accueil et un service impeccable.
Tout était parfait
10/10
Exceptional
26 Apr 2026
Léa
Très bon séjour. 1 nuit dans un lieu à la déco incroyable. Piscine et petit dej' le matin, parfait.
Partner
10/10
Exceptional
24 Apr 2026
Coralie
Magnifique hôtel, bien situé au centre de Rennes.
Le resto est top , le personnel aussi
La chambre confortable
Parfait
Partner
10/10
Exceptional
24 Apr 2026
carole
L hotel est superbe, situé dans le centre avec un parking à coté.
Magnifiquement décoré, offrant divers espaces / petits salons / roof top / terrasse, la piscine est grande, le spa agréable (prévoir tongs)
Le personnel est jeune et sympathique.
Cependant, la chambre pour 4 ne nous a pas convaincu et le petit dejeuner non plus
8/10
Excellent
22 Apr 2026
Candelaria
The hotel like all mama shelter hotels was very nice but the room was really very very noisy that night, Friday night all people in the square were laud and the next day at 5 started the set up for market next day. Please do something with the windows in rooms on first floor with square view. We couldn’t sleep the whole night.
Friends
10/10
Exceptional
18 Apr 2026
Romuald
excellent, tout est parfait
localisation au coeur de la ville
Friends_and_family Family
10/10
Exceptional
16 Apr 2026
TONY
Superbe hôtel, seul bémol au niveau salle de bain, pas de cloison de douche donc beaucoup d’éclaboussures et pomme de douche au plafond bouché.
Self
10/10
Exceptional
16 Apr 2026
Nicolas
Hotêl très agréable, chambre très calme. Le restaurant est top également.
Il y en aura pour tous les goûts.
Partner
4/10
Poor
13 Apr 2026
Antoine
Quelle déception !
Hôtel au confort passable ! Personnel pas à l’écoute ! 28 degrés dans la chambre sans climatisation ! Et aucun geste de la part de l’hôtel ! Côté petit déjeuner 21€ pour faire la queue à l’unique machine à café ! Pour ce standing c’est très moyen ! Habitue à dormir sur Rennes vous trouverez beaucoup mieux et bien moins cher !!
10/10
Exceptional
13 Apr 2026
Jean Christophe
Tout était au top, accueil, chambre, petit déjeuner.

Cela a contribué à notre agréable week-end à Rennes
10/10
Exceptional
11 Apr 2026
Jean-Baptiste
Juste le top
10/10
Exceptional
08 Apr 2026
Eve
Très belle décoration. Resto et spa très agréable
Business

Location & surroundings

Mama Shelter Rennes
3 Place De La Trinite, Rennes, France

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Mama Shelter Rennes

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