Name: Novotel Lyon Gerland Musee Confluence
Address: Avenue Leclerc - Lyon Cedex 07, 70, Lyon, 69363, FR

10/10

Exceptional

20 Jul 2026

David

Really good suite for the family. Pool and activities for the kids were a highlight. Very good staff team.

Family_with_children

10/10

Exceptional

13 Jul 2026

Stefanie

Wonderful stay! Very kid friendly. The room was perfectly made each day. Thank you!

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Christine

We stayed here during the heat wave in June because the hotel had AC and a pool. The room was small, but nice and cool. The pool needs maintenance, but was a nice respite from the heat. Overall a nice property and good price. Location is close to the confluence museum, but not much else. We took the tram and metro to get to the main part of the city.

Family_with_children

8/10

Excellent

22 Mar 2026

Daniela

This hotel is close to the tram stop which was very convenient. The hotel looks newer and that is reflected in the rooms. The room was large for three people. Everything looked clean. Breakfast was extensive! There was coconut yogurt and almond milk for those that don't eat dairy.

10/10

Exceptional

26 Feb 2026

John

Very pleasant and efficient staff. Room comfortable and location perfect for our stay in Lyon

Friends_and_family Family

6/10

Pleasant

28 Dec 2025

Maria

The hotel is ok, staff friendy and good options inside the hotel. However, it is not so close to the old town, it takes more than 15 minutes by car. Our room fridge was not working, we informed the reception, yet it was never fixed. The rooms are ok, but not sound proof. We heard everything from the corridor, and it was pretty noisy.

Leisure Family_with_children

8/10

Excellent

26 Dec 2025

Jairo

Clean, location is convenient for transit, but very residential area

10/10

Exceptional

26 Oct 2025

Fortune

Great service

Friends_and_family Family

10/10

Exceptional

27 Sep 2025

John

Fantastic

Self

10/10

Exceptional

03 Sep 2025

Colin

Great location

Great location for trip through France

4/10

Poor

01 Sep 2025

Liliana

Definitely not a four star.

8/10

Excellent

27 Aug 2025

Joseph

Decent stay located just 5 minutes from the city by tram.

Leisure Family

2/10

Poor

14 Aug 2025

Darren

The hotel is extremely dated and in need of an upgrade. Very in clean in areas. The parking is hard to find and €15 to park in this vault underground. We had an executive room, there was nothing executive about it! Dirty carpets and air conditioning was dreadful. If it’s hot, you’re gonna have an awful night. The area is surrounded by high rise flats and nothing picturesque about it and the pool is shared with another hotel so has extremely cloudy dirty water and far too small. The food is super quick so obviously not cooked fresh and the breakfast was average. Avoid this Flea pit at all costs.!

Leisure Family_with_children

6/10

Pleasant

25 Jul 2025

Verified traveler

The restaurant and bar staff was not friendly

8/10

Excellent

25 Jul 2025

Sukjit

I loved our family suite that came with free complimentary drinks in our fridge and complimentary toiletries. However the lighting in the main bedroom was poor design.

Leisure Family

6/10

Pleasant

16 Jul 2025

John

Overnight stopover

Partner

8/10

Excellent

05 Jun 2025

Thomas

The staff were excellent, very friendly and helpful always. We really enjoyed our stay here.

Leisure Family_with_children

10/10

Exceptional

22 Apr 2025

Charles

Fr

6/10

Pleasant

14 Apr 2025

Verified traveler

Average

Nothing bad but nothing good was what we agreed Asa a family. Staff were the bright point, very helpful and friendly.

Friends_and_family Family

6/10

Pleasant

05 Apr 2025

linda

Good

Leisure Family_with_children

10/10

Exceptional

28 Mar 2025

Robert

This was a nice place to stay

6/10

Pleasant

02 Jan 2025

Jessica

Budget hotel. Very out dated compared to other Novotel hotels. Bathroom was poorly designed so water from fixed shower sprays outside the cubicle. Cracked tiles.

Leisure Family

4/10

Poor

07 Sep 2024

Siobhan

From arrival the lady serving us greeted me with a friendly ‘bonjour’ and when I said Hello in English, her face instantly changed to a look of disgust….do your staff not like the British? I don’t complain easily but unfortunately due to the events as follows we were really let down. The room really wasnt up to an executive standard. the mattresses and pillows are VERY stained, there is only one bin for the whole place and thats in the bathroom, the walls are so thin we could hear everyone in other rooms so sleeping was difficult. we didnt have any complimentary items in the fridge-no water, soft drinks or food. there were no free toiletries in the bathroom as stated.the shower is too low so we had to stoop under it and the adjustable shower head doesnt work. the shower tray is dirty and the conditioner bottle empty. There is no rail when coming out and is dangerous to take a big step down.we were only given 2 coffee pods and one dressing gown for a family of 4.1 cracked mug by the kettle. 2 of the wall sockets dont work and we tried several plugs so its definitely the sockets. the interjoining door to another room doesnt lock so the otherside could easily walk in if they wanted but we put things against the door just in case. the advert for the stay is misleading as it says a seperate bedroom but its all in one room! i had to ask for all the missing items and was brought a chocolate bar, 3 cans for the fridge and for the fridge and some paper cups. No water bottles

Leisure Family

8/10

Excellent

09 Aug 2024

William

Nice hotel. Convenient for the metro at end of line due to constructions. Further away from attractions in center of the city.

Leisure Family

8/10

Excellent

08 Aug 2024

Elizabeth

Clean hotel with the bare essentials. Location is a distance from historic region of Lyon~ 3 miles. Walking it took us 45 minutes but public transit is really close. Restaurant on site is limited in hours and only serves breakfast and dinner at set times. Staff were friendly and helpful.

Leisure Family

10/10

Exceptional

04 Aug 2024

Catherine

Good base in the south of Lyon city centre - 5 mins walk to a tram stop to travel into the city centre. The Breakfast buffet had a lot of options for us as a family. The communal pool is small, but good - towels for the pool are 2 euros from reception. Parking is underground at 14 euros. Restaurant on an evening is friendly.

Leisure Family

4/10

Poor

26 Jul 2024

kirsty

Rooms very small for 2 adults plus 1 child. Is out of the way but tram & metro close by.

Room and bathroom need updating. Although beds are very comfortable & breakfast is good.

Leisure Family

6/10

Pleasant

10 Jul 2024

sarah

There was a conference on whilst we were there, so lobby area was busy.
Pool is very small and bizarrely you have to walk through the dining area to get to it. There's no changing facilities so you have to walk back in your wet costume under your clothes. Seems the Ibis next door has all the same facilities but is cheaper than the Novatel!

Leisure Partner

2/10

Poor

04 Jun 2024

Allison

They didn’t have 2 double beds as it said, they had 2 twin beds which meant one of my kids had to sleep on the floor and they only gave us one pillow on the bed which was a throw pillow cut in half and put in a pillowcase for a bed pillow and when I asked for another pillow they told me “that is not possible”. In my other room they also only gave us one pillow for the double bed and wouldn’t give us another one

10/10

Exceptional

04 Jun 2024

Mike

Great place to stay

Leisure Family

10/10

Exceptional

29 May 2024

Dana

Good stay, safe parking, close tram stops from where you can easily reach the old city. Front desk staff was very nice, helpful, with a good sence of humour and made us feel very welcomed.
Some water in the room would have been nice.

Leisure Family

4/10

Poor

12 May 2024

gurjit

Booked this based on other visitors recommendations but was unfortunately very disappointed

1. It's VERY dated inside
2. No cot provided even though the booking included an infant
3. The lobby restaurant had water coming through the ceiling which smelled like waste
4. The cleaners only made the adult bed up not that child's bed
5. It's literally the same building as an ibis

Business_and_leisure Family_with_children

4/10

Poor

09 Jan 2024

Alex H

Property does not demonstrate the caliber of a 4 star establishment. Staff lacks hospitality skills and compassion. Check-out time was posted at 12 Noon, however, housekeeping keeps badgering guests at 9am, 10am and 11am to ensure we have vacated which was extremely intrusive especially when we were getting ready to check-out. I answered the door once and the housekeeping lady (perhaps Manager) gave me a rude and stern look, questioning why we haven't left the room yet. Additionally, contacted the front desk to extend a courtesy late check-out of 1pm as 3 of us were very ill due to food poisoning, and yet we were denied. As a guest, one would expect a little more accommodation based on each unique circumstance, and the requests in my opinion were more than reasonable. Nonetheless, very likely will not be returning.

Leisure Family

8/10

Excellent

12 Sep 2023

Michael

M

10/10

Exceptional

17 Jul 2023

victor

Nice facilities but very limited dining options around the hotel. If you are in Lyon for sightseeing etc, you will need to go back and forth between the city center and the hotel.

Leisure Family

4/10

Poor

04 Jul 2023

Scott

Terrible service at all levels, particularly in the restaurant. After making a reservation and twlli g the host, I told hom where I would be and then pointed. A 1/2 wait turned into an hour I checked back in with him. No recall of the reservation, I waited agaim for a 1/2 hour and was seated. They brought part of my ordet and forgot the entree. During that wait they messed
Up 3 other orders.

Leisure Self

8/10

Excellent

01 May 2023

Patricia

Enjoyable stay

Enjoyed my stay here. It is a little out of the way but travel in and out of the city on public transport is straightforward - assuming the services are running.
Breakfast was good but the bread choices were limited especially on the second morning where there was only 1 option apart from pastries and cakes.
I would return. The room was nice and spacious with the benefit of a sofa too. TV was very limited with no subtitle or original language option ( now available in many hotels). No radio options either but there are probably not so many people nowadays who like this option.

Self

8/10

Excellent

26 Mar 2023

waymond

It was nice

Leisure Family_with_children

10/10

Exceptional

27 Feb 2023

TONY

Super nice

Leisure Family

8/10

Excellent

17 Aug 2022

Karen

Decent stopover

The room was lovely (as expected) and very clean. Air conditioning was OK, though I like the room a little cooler.
The pool wasn't very big and was very crowded (mostly young children), so we didn't use it in the end.
We ate at the hotel, but the food was not great quality for the price.
Reception staff were great as it was very busy.

Friends_and_family Family

10/10

Exceptional

15 Jul 2022

Qiang

It is good overall

8/10

Excellent

10 Jul 2022

melanie

Nice stay ! Great hotel for family. We had a good time even if the service was a bit slow & badly organised.

Leisure Family_with_children

10/10

Exceptional

01 Jun 2022

Donald

Quiet. Close to Tram and Busses. Good restaurant in house.

Leisure Friends

8/10

Excellent

15 Dec 2021

Rica Luminita

Très bien

Le hôtel est très bien, par contre le parking et ses codes c'était une vrai galère.

8/10

Excellent

08 Nov 2021

Stéphane

Good value for money to visit Lyon

Nice hotel. Friendly staff. Clean comfy rooms. Great big TVs. Only a few tram stops from the city centre.

Partner

8/10

Excellent

06 Sep 2021

Alexandra Kirsten

Clean, modern hotel with a nice lobby bar and good buffet breakfast. The pool is much smaller than we expected and was in the shade during the hours we could have used it, which was a shame. The hotel is on the river near the Confluence, about an hour’s walk from Place Bellecour.

Leisure

10/10

Exceptional

24 Jul 2021

Oliver

Novotel - functional and clean

functional hotel, good location to get to, parking a bit expensive, breakfast decent, our daughter laughed the pool

Friends_and_family Family

8/10

Excellent

29 Apr 2021

Gregory

Great place to stay

Business Self

8/10

Excellent

04 Mar 2021

Verified traveler

Only for business trip or Confluence museum

Good, motorcycles pay the same fair for the parking but bicycle are free... the barrier does not automatically open for motorcycles. I was stuck in the hill waiting for a car (5mn) in a down hill.

Self

6/10

Pleasant

07 Jan 2020

Verified traveler

Room was noisy and gym wasn’t good.

Wall were definitely not soundproof.

Leisure

4/10

Poor

24 Dec 2019

Verified traveler

The room was VERY small for 4 people. No place to store anything. Bathroom was smelling bad

Leisure Family

2/10

Poor

24 Nov 2019

Matt

Stayed away from this hotel if there is a chance that you might have to change your travel plans. I needed to advance my stay by two days, andrängte them a note via Expedia to that effect. They never answered anY of my mails (4 in total!).
When I finally called them they refused to change the date and also declined to refund the money for my unused rooms.
Very bad service!!!!!

Leisure Family

6/10

Pleasant

11 Nov 2019

Art

For some reason in the room of the 4th floor when I opened my windows it had a smell of cigarette smoke. Couldn’t figure out where it was coming from. Otherwise it was a really good hotel.

Leisure Family_with_children

8/10

Excellent

29 Sep 2019

Verified traveler

Cool and trendy place, good location, good staff, pet friendly.

Leisure Pet

8/10

Excellent

09 Sep 2019

Vachagan

The team that makes you feel welcome

What distinguishes this hotel is the staff that really makes your travel an easier and more enjoyable experience. The hotel itself is reasonably well located and clean. The breakfast is good. I can only recommend it to other travelers to Lyon

Family

10/10

Exceptional

25 Aug 2019

Rachel

Great check in staff

Fabulous check in staff. We greatly benefited from them arranging a complimentary second twin room as opposed to the boiled family room as they happened to have one free and saw that my 14 year old son was the size of a large adult. Couldn’t rate the customer care more highly.

Friends_and_family Family

4/10

Poor

30 Jul 2019

Verified traveler

Not a great experience

Not a great experience overall. Hallway and rooms had an odor of old carpeting, tap water had an odor of sulpher/eggs (Didn’t find this to be the case in either of our other Lyon hotels). Bathroom didn’t seem properly cleaned, we found long dark hair all over the floor. They were happy to move us across the hall, which was slightly better but still not great. My daughter found another hair on her pillowcase. Buffet was covered in flies. We asked to cancel our second night, which they were again happy to do, as well as issue a refund. Any staff I encountered were very courteous and helpful- but for the money I’d say this place needs some general updating.

Family

10/10

Exceptional

23 Jul 2019

Verified traveler

Best hotel experience I have had in Lyon. The folks at the front desk were amazing. The pool is clean and was a real treat. Thank you Marine & Modon in particular for helping me with my Uber cell phone fiasco.!

Friends_and_family Family

10/10

Exceptional

20 Jul 2019

Verified traveler

The property had a lobby that catered to families. The pool area is quite nice but the pool itself is very small. Lovely little lobby bar. Many unique touches including a map of Lyon with staff members favourite spots in the city noted. Enjoyed our stay. The hotel was very busy on a July weekend. We walked to the city centre - it took about 45 min.

Leisure Family

10/10

Exceptional

19 Jul 2019

Verified traveler

Great spaces for families to use. The hotel was spotless and very modern. The only down side was having to pay additional for parking.

Leisure Family

10/10

Exceptional

18 Jul 2019

Verified traveler

We booked a suite and it was HUGE. There was a living area with a sofa bed and table that is separate from the bedroom. Out of the 5 different hotels we stayed in Amsterdam, Dortmund, Paris, Lyon, and London on our trip, this was easily the nicest one.

The location is a little far from the city center, but tram and bus stops are very close by and it is a short ride to either Lyon Perrache or Lyon Part-Dieu.

The hotel restaurant was a little pricey, so we did not eat there, and there are plenty of other dining options nearby. My daughter enjoyed the pool and the foosball tables in the lobby.

Leisure Family

8/10

Excellent

14 Jul 2019

Verified traveler

They did a great job to handle the crowds for the Womens World Cup final. The hotel was full of families. We booked because of the pool, then never used.

Leisure Family

8/10

Excellent

08 Jul 2019

Verified traveler

Great property, folks at the hotel were a bit overwhelm by so many yanks staying there for the FIFA world cup, but they all kept a good attitude..
Maid service didnt do our rooms, not sure why...
Good airconditioner n wifi

Leisure Family_with_children

10/10

Exceptional

06 Jul 2019

Scott

Positive experience.

We stayed in a suite (family of 4) and of course the pullout sofa bed was not great. Otherwise, a very enjoyable stay, with extra helpful front desk staff that helped sort out stadium parking (women’s World Cup games), and printing tickets etc. The breakfasts were tasty, and the kids enjoyed the pool. Getting out of the parking garage seemed to be the biggest challenge!

Family

8/10

Excellent

05 Jul 2019

Verified traveler

Great hotel, only negative is the distance from the train station and a 12 minute walk to the metro

Leisure Family

6/10

Pleasant

25 Jun 2019

Verified traveler

The inclusion of air conditioning was nice, and the breakfast was ample and varied. What was not great about this stay was the following: 1) The extremely loud renovation work that began at 8am each day and continued all day. There was no apology or acknowledgement of this inconvenience from the management. 2) I had my \"do not disturb\" sign on the door and housekeeping still came in to clean. This is a breach of privacy.

Business Self

10/10

Exceptional

25 Jun 2019

Verified traveler

Location , close to local transportation, excellent restaurant, excellent staff.

Leisure Partner

10/10

Exceptional

24 Jun 2019

Stephen

Child friendly and welcoming

Excellent set up for people travelling with children, including toys area, table football and arcade game. Staff were very friendly and helpful.

Family

6/10

Pleasant

17 Jun 2019

Verified traveler

The hotel is about a 50 min walk from the old city. It’s not a bad walk and goes along river. While we stayed, there was a few soccer teams so the lobby, courtyard, and all public areas were strewn with mugs, glasses, litter, and cigarette butts. I’m sure it was difficult for the hotel staff, but it made us very hesitant to be anywhere other than our room.

Leisure Family_with_children

8/10

Excellent

30 Apr 2019

Verified traveler

The place was great but since it was Sunday there were no restaurants nearby that were open. The hotel restaurant didn't open until 7p. We were exhausted from traveling all day. That is my only complaint.

Leisure Friends

8/10

Excellent

17 Feb 2019

Verified traveler

Very pleasant place, clean, good atmosphere, delicious food, parking downstairs reasonable price. Stayed twice here with children on our way to French Alps. Will stay here next year and will recommend it for everyone.

Leisure

8/10

Excellent

05 Dec 2018

jmwtn

The hotel is clean, modern and located near Musee des Confluences. It is also very near the T1 tram route to Lyon Part Duex rail station. Our room was very functional and well equipped. The check in was seamless, and the staff helpful. There are no restaurants in the immediate vicinity, and the city center / old town are not within comfortable walking distance. The breakfast quality varied from day to day.

Business Partner

6/10

Pleasant

14 Oct 2018

Verified traveler

Room needs to be refreshed, it is old. Smell in the toilet sink. Shower does not have a holder.

8/10

Excellent

21 Aug 2018

Verified traveler

Excellent hotel for overnight stop

Excellent hotel for overnight stay on way back from Italy. Very comfortable with friendly staff

8/10

Excellent

19 Aug 2018

Verified traveler

Good for overnight stay driving down from England to Spain

4/10

Poor

19 Jul 2018

anna

Take care of the bugs

We have found bugs nest in the matress of room No806 informed the front desk no reaction taken

8/10

Excellent

03 Jul 2018

M

Nice hotel with friendly staff

The hotel itself is surrounded by a construction zone, and at first I thought it was closed. There is fencing pretty much around the entire building, and I couldn’t figure out how to get in. Once inside, the staff and hotel itself were wonderful. It’s not in a great neighborhood as there are no restaurants or bakeries nearby, but the light rail( tram) has a station nearby. I would stay here again, but I would more than likely look elsewhere first just based on location only. The restaurant and pool are definitely a bonus, and there are complimentary gifts for small children at check in.

10/10

Exceptional

27 May 2018

Verified traveler

Very nice and comfortable bed

6/10

Pleasant

11 May 2018

Verified traveler

average hotel

10/10

Exceptional

11 Feb 2018

Beth

Nice hotel, convenient to transportation

The hotel staff was very nice, the room was big by European standards, it's right next to a tram stop & a bus stop, price wasn't bad. I'd stay there again.

6/10

Pleasant

10 Feb 2018

Jonathan

This hotel is OK for business trips

Hotel located new the centre of Lyon and within easy reach of many commercial centres. Hotel was clean and the staff were friendly. Food in the restaurant and drinks at the bar were quite over priced (16 Euros for two pints of beer!). My room and bathroom were very clean and for me that was the best thing about the hotel. The breakfast was OK, with fruit, meats, cheeses, cereals, croissants, and a cooked breakfast of small sausages, streaky bacon, and scrambled eggs. The cooked breakfast was cold by the time I put it on my plate and returned to my table, so didn't bother with that after the first breakfast. I might stay here again if I was travelling to Lyon, but would also explore other options for hotels closer to the company offices.

8/10

Excellent

14 Dec 2017

Jennifer

More of a business hotel

This was a fine hotel, but more so for a business trip than a romantic stay. Everything was fine, albeit a bit in need of upkeep. Lobby was better than room. Flaking paint etc. The staff mostly spoke French- so since we mostly speak English it was a bit challenging, especially when we asked for directions etc. All in all, it was simply \"fine\".

10/10

Exceptional

06 Nov 2017

Verified traveler

Excellent hotel for comfort, food and location

I'm very picky about hotels, and struggle to find ones in Europe that are comfortable with good food service, as well as enjoying other amenities. We were so pleased with this Novotel! The beds were super comfortable, rooms were soundproofed, the Breakfast buffet was amazing, as was the other food in the restaurant. The staff were incredibly friendly and helpful. And the hotel was so well placed in the city, we could walk or take the tram (very cheap!) to see all the best parts of the city! Definitely will look up this hotel chain the next place we visit! Thank you!

Partner

8/10

Excellent

04 Oct 2017

Joyce

Newer hotel but rooms very small.

The hotel was new but the rooms were very small, especially the bathroom because it had both
a tub and a separate shower. It would have been a lot better if it had combined the shower and
tub. The breakfast was very good with a hot buffet.

Partner

10/10

Exceptional

31 Aug 2017

Jens

Perfect for an over night stay

This hotel is perfectly situated for an overnight stay en route to the south of France. It's not \"the greatest\", and the breakfast buffet was rather poor (although we only arrived just before the end of breakfast). The staff was very friendly, the room was \"OK\" clean and the Wifi was \"OK\".

The locked underground parking garage gave us a little piece of mind for letting our fully loaded car stay over night, I would not have liked to leave it outside in the streets, so that was definitely a plus.

I wouldn't stay here for two weeks, but for an over night stay it was perfect. I've seen worse (much worse).

Family

8/10

Excellent

24 Apr 2017

mohammed

middle class hotel

Acceptable, it can't be classified as 4 stars hotel.

6/10

Pleasant

02 Sep 2016

JIRO

Great for a stopover in Lyon.

Convenient stopover in Lyon.

6/10

Pleasant

18 Aug 2016

Sam

Woken by hotel construction at 8:30

We were due to stay two nights, but on the fitter morning we were woken at 8:30 by construction work right outside our window. Heavy drilling and hammering made it impossible to sleep.

We called to reception and eventually it stopped. Allowing this work to happen in the first place was misguided. We checked out early in search of better accommodation.

Family

4/10

Poor

08 Aug 2016

Sally

It should be made clearer to guests that there are two Novotel Confluences as we as did other guests ended up at the wrong hotel initially

Partner

4/10

Poor

27 Jul 2016

Verified traveler

Novotel hotel Lyon

The Hotel smelled from the moment we entered it, the carpets obviously very old and probably rotten, the hotel is is need a a major refurbishment. Room was smelling again probably due to the carpet that seems very old and heavily used. The elevator card system does not work properly. The price vs the result was disappointing.

6/10

Pleasant

08 Jul 2016

Verified traveler

Nice hotel

Pleasant hotel with pool and dining options and secure parking.

8/10

Excellent

24 Jun 2016

bob

Lyon Hotel

very pleased with this hotel only difficulty was finding the hotel car park and lack of signs to find your way from car park to hotel

8/10

Excellent

20 Jun 2016

Shawn

A Decent Hotel for a Quick Stay

Great staff, clean small rooms. My room had a smell of cigarettes that no one seemed to pay attention to!

4/10

Poor

23 May 2016

Verified traveler

Needs a proper airing and cleaning

Cramped room, with stale-smelling public parts - really needs a good airing and cleaning. Reasonable location, but we needed our car to get into town. Swimming pool a bonus when summer arrives.

Family

6/10

Pleasant

02 May 2016

Verified traveler

Very good hotel, poor service

The staff service was terrible. Rude and uninterested reception desk staff. The positive aspects are the nearness to the Confluence Museum and the shopping mall. The room was clean, wifi free (but ask for an email address), breakfast with good choice and quality, and overall facilities in good condition. The only problem was the service, however Novotel seems to be solving the problem by replacing the staff with automatic machines and posters with all information. If they successfully eliminate the staff, then I will give this hotel a 5 star review.

Family

8/10

Excellent

03 Nov 2015

Olivier

Nice modern hotel - standard Novotel

nice hotel, modern with good service and good food. Just lacking a little bit of charm as all large chain hotels do. Perfect location if you need to be in the South West of Lyon, otherwise, aim to a more centred hotel

10/10

Exceptional

10 Sep 2015

Dr John

Value for money on Lyon

Wedding anniversary long weekend. Hotel is a little way out of central Lyon but the Tramway T1 stops (Halle Tony Garniere) about 100 yards from hotel and comes direct from Lyon Part-Dieu station. Staff very friendly and spoke excellent English. Had a dinner in hotel and the wood and wine were excellent and in keeping with the gastronomic capital of France, although the prices were not astronomic.

Breakfast buffet is so so but was included in our room rate, good selection of Continental style breakfast not so the more traditional English style.

Overall a thoroughly enjoyable 3 nights and well worth a visit.

The modern Museum des Confluences is about 9 minutes walk.

Partner

8/10

Excellent

30 Aug 2015

Jonathan

Avoid the traffic on the motorway and stay over

Stop at Lyon rather than drive through it - it's worth it

Family

8/10

Excellent

18 Aug 2015

Rich

Was there for masters athletic world champs.

Had a great 9 nights while champs were going on used hotel as was situated between the 2 athletic tracks I needed. Great staff, pleasant and friendly.
Meals were fab.
Close enough to walk to shops and restaurants. (30-40mins walk)

8/10

Excellent

12 Aug 2015

T

Novotel Lyon

We only stayed for 1 night. On arrival, the room carpet was wet outside the bathroom. We were so tired, so, we couldn't complaint it right away, just washed the feet and slept for a while. Then a few minutes later, when we unpacked, we found the safe was closed and couldn't be used, so, called reception and told about wet floor too. Staff come quickly with towels and opened the safe too. He seems to have no knowledge of the cause of wet floor but reassured that it wouldn't be a leak. Hotel has underground car park, which is handy and secure. They didn't change us for parking as a compensation for the wet carpet inconvenience. Location is close to tram station and the museum about mankind, a highly modern building. It's next to Ibis. Breakfast is busy, typical Novotel breakfast contents buffet style. A magician entertained kids at breakfast. Swimming pool is outside, a bit inconvenient as it only open at 9 am and not earlier.

Family