Hotel Alexandra

France , Lyon
LYON, 49 Rue Victor Hugo
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100 reviews shown

10/10

Exceptional

22 Dec 2023

Maria

The Hotel was very convenient and close to every thing we wanted to see. The hotel staff were helpful and accommodating. We enjoyed our time there.

Leisure Family

10/10

Exceptional

21 Nov 2023

Michael

Property was a pleasant surprise. Staff was excellent and rooms were very nice. Would not hesitate to stay here again

Leisure Partner

10/10

Exceptional

21 Nov 2023

Michele

The staff were really friendly The area felt safe and quiet and was very centrally located to walk to all the major sites

Leisure Family

6/10

Pleasant

21 Nov 2023

Manuel

The only good thing about this hotel is the location. The rooms are so small. I reserved what I thought was a spacious room and it was just the smallest one and my view was a wall, really bad for a VIP status.

Business_and_leisure Family

10/10

Exceptional

19 Nov 2023

Norma

I absolutely recommend this property excellent location ! Super plus walk distance to attractions

Leisure Family

10/10

Exceptional

17 Nov 2023

Erick

A nice hotel in a very centric area

Leisure Partner

10/10

Exceptional

16 Nov 2023

Teresa

The hotel is old but cute. The breakfast is good and the staff was very helpful. The room was a little small but it had what we needed. It is walking distance to many tourist attractions and there are lots of restaurants and stores to shop.

Leisure Family

8/10

Excellent

13 Nov 2023

Tom

The hotel has a perfect location and the staff is wonderful. This is a small boutique property that’s family owned and operated. Although it’s very clean it could benefit from more attention to detail in things like floor polishing and overall care of the public areas. My room was beautiful with a small balcony overlooking Via Veneto I really feel like a little more care to the shine of the beautiful marble and iron railings as well as the vintage woodwork. Overall very satisfied with this hotel and even the breakfast was wonderful every day!

Leisure Self

10/10

Exceptional

10 Nov 2023

Leonel

Very good customer service provided by all staff members. Very helpful and friendly.

Leisure Family

6/10

Pleasant

03 Nov 2023

Ana

Perfect location in the beautiful Via Veneto, a safe area. Near to different attractions, shopping, transportation, and restaurants. But the hotel needs some love. The bathtub curtain is a joke; I am pretty sure they can install a regular one without spending much money; the carpets look dirty.
The hotel is beautiful, as is the furniture, but the closets are smelly. They need a renovation, painting the walls would be amazing. As I said, the hotel is beautiful. It just needs some love, and for the price, they should do it.

Leisure Friends

10/10

Exceptional

02 Nov 2023

Toni

Great Place...Great Location

The service was great. Breakfast was great. The beds could use some updating for comfort, but overall very happy we chose this place.

Friends_and_family Family

8/10

Excellent

01 Nov 2023

Gary

Excellent location in this Rome neighborhood.

Leisure Self

6/10

Pleasant

29 Oct 2023

Richard

Only thing I did not like was “Stairs” with my luggage!

10/10

Exceptional

28 Oct 2023

Inna

Great hotel. We will be recommend to all our friends.

Leisure Family

10/10

Exceptional

27 Oct 2023

Jim

The staff was so nice and helpful.
Room was nice and clean
Breakfast was all so nice with a nice Variety.

Leisure Family

8/10

Excellent

18 Oct 2023

Elaine

Lift problems

We were pleased with the hotel but our stay was marred at the beginning by the lift being out of order. It took 5 days to get it repaired. We were not charged for breakfast as a result, and were offered a room on the the 3rd floor. But we had booked a room on the 5th floor in order to have a terrace so decided to stay put. The 5 flights of steps we had to walk up were the equivalent of 8 UK flights. Fortunately there was a porter to carry our bags, but it did mean we used our room less than we would otherwise have done.

Partner

10/10

Exceptional

18 Oct 2023

Dwight

Roman Holiday

Updated rooms and bathrooms. Great location. Staff was over the top. Helped with some tours we had booked online and were having trouble getting our tickets by email. They called the company for us and got the issue resolved. Has them email the vouchers to the hotel, then printed for us. Also have good directions.

Partner

10/10

Exceptional

17 Oct 2023

Athena

I would definitely stay here again. It’s a simple hotel with everything you need. Quiet and safe. It’s clean. Everything is walking distance. Great location.

Leisure Family

6/10

Pleasant

13 Oct 2023

Karen

While the staff's service was great, it was upsetting that the elevator was down our entire stay and that we were on the top floor. Of course, this made us feel obligated to tip the staff to assist with our heavy luggage. If the elevator were not down, we would have been able to manage our own luggage.

In addition, while it seemed they had gone to our room to clean up, it looked like they reused the towels we had used. This made it feel slightly unsanitary.

Friends

8/10

Excellent

11 Oct 2023

Atif

Giada had great customer service, accomodating and helpful

Leisure Partner

2/10

Poor

10 Oct 2023

Cameron

Broke elevator, no resolution

Elevator was broken before arrival. Was not informed of this. We weren’t offered a refund or other accommodations, in fact we were “upgraded” to the second highest floor. This was for 4 days and three nights without a working elevator. Paying almost 400 euros per night to walk up and down 4 flights of steep stairs is a little ridiculous.

Partner

10/10

Exceptional

09 Oct 2023

Kinjel

Great location.

Leisure Partner

10/10

Exceptional

09 Oct 2023

Krysta

We absolutely loved our visit to hotel Alexandra. There are so many options to eat and walk around. We would love to stay there again

Leisure Friends

8/10

Excellent

05 Oct 2023

Brianna

Great place to stay. Clean, convenient and friendly helpful staff

Leisure Friends

10/10

Exceptional

03 Oct 2023

Connie

This hotel has charm history and was super special for our stay! The Amenities and the breakfast was also perfect. The staff extremely attentive! Thank you

Leisure Partner

8/10

Excellent

02 Oct 2023

Laureano

It is very well located with great access, nice restaurants, but a bit expensive. Off course it eas Ryder Cup week and Rome was packed. We experienced surge pricing!!!!

Leisure Family

10/10

Exceptional

26 Sep 2023

Laura

We enjoyed our stay very much. Breakfast was included and the staff was very attentive and accommodating. Our room was clean and the hotel is well situated close to shopping and all sights.

Leisure Partner

8/10

Excellent

21 Sep 2023

Verified traveler

The hotel was in a perfect location, very close to the metro and walkable to everywhere we wanted to go. The hotel was very clean and the staff was great. We also had a small balcony that we enjoyed! The only minor complaint is the water pressure of the shower.

Partner

6/10

Pleasant

19 Sep 2023

Elisa

simple hotel. very good location

Leisure Family

6/10

Pleasant

18 Sep 2023

Santina

Too expensive for this 3 star hotel. The person checking us in was not happy or pleasant. We went to rage front to tell them that there was water on the floor in the washroom and after sending someone to check it they told us it was probably the cleaners that didn’t clean it properly. The water sat there until I cleaned it up myself. The breakfast was horrible. I hate giving bad reviews and that is why I didn’t give it less stars but I would not go back.

Leisure Partner

10/10

Exceptional

16 Sep 2023

Fabian

Very nice hotel in a walkable distance of pretty much anywhere in Rome which is just what you need metro is very easy to get to from the hotel and also very convenient as its just down the road very clean and comfortable room services available whenever staff are very friendly, air con is great just a little tip air con won’t work if your window is open we found this out by day 2 the window is linked with the air con why don’t other hotels have this I would definitely recommend and stay here again.

Leisure Partner

10/10

Exceptional

13 Sep 2023

David

Absolutely lovely hotel with really friendly accomodating staff. The rooms were clean and very modern, the hotel is located in a fantastic spot in Rome. I honestly cannot fault it in any way, it was fantastic.

Leisure Partner

10/10

Exceptional

07 Sep 2023

Luis

The staff was great, all of them, some spoke spanish, very helpful, great transportation near by, metro and buses

Leisure Partner

8/10

Excellent

02 Sep 2023

FRANK

Everything was close by and very friendly staff

Leisure Partner

10/10

Exceptional

22 Aug 2023

Dafina

This was a great property, close enough to get to many sites and restaurants in walking distance, but tucked away so it’s quiet and safe. Staff was extremely friendly and helpful. Early check-in was available for a reasonable fee. The mini-suite room was extremely comfortable and spacious with a beautiful street view. Beds were very comfortable. I would absolutely stay here again.

Leisure Friends

6/10

Pleasant

22 Aug 2023

Gisella

Location of this hotel is great. Walking distance to trevi fountain and attractions. The hotel itself is outdated. Rooms are very tiny and not inclusive of little daily needs like included water. Front desk service is mediocre. If you are looking for a decently priced good location hotel, Hotel Alexandra is OK.

Leisure Partner

10/10

Exceptional

21 Aug 2023

Josephine

Staff are nice; I don’t remember if there was a hair dryer in the room; no iron too. The entrance is hard to carry my luggage due to the stairs. Clean room. You can hear people in the hallway outside the room.

Leisure Family

8/10

Excellent

21 Aug 2023

Samantha

Hotel was a bit dated. But clean, great area and great staff. The gentleman at the front desk was really nice. Breakfast was good. Would stay there again

Leisure Family

2/10

Poor

21 Aug 2023

maria

Bed Bugs. Huge and lots of them. We checked out immediately.

Leisure Family

8/10

Excellent

17 Aug 2023

John

Was great

Leisure Self

6/10

Pleasant

09 Aug 2023

Harshal

We booked this hotel for three nights.
The check-in experience was not pleasant; the front desk staff was not welcoming, and they allotted a very small, old, and unclean room. The bathroom was clogged and hardly had space for a shower. We asked to change the room but got no positive response. We have no option but to spend a night in that unhygienic place.
The next day we complained to the higher management of the hotel, and they immediately changed to room. The room was newer, cleaner, and very pleasant.
The hotel's location is charming, close to public transport and downtown.
I recommend this hotel only if you get a newer room.

Leisure Partner

10/10

Exceptional

05 Aug 2023

Shania

Town so dos

10/10

Exceptional

31 Jul 2023

Erica

Safe walking distance to some atractions and to city bus. Friendly staff.

Leisure Family

6/10

Pleasant

30 Jul 2023

May

Room is extremely small, no amenities, my room wasnt cleaned daily. I like the location.

Leisure Family

10/10

Exceptional

29 Jul 2023

pranita

Excellent location - with metro & bus top at the doorstep. Walkable to all attractions & very friendly & helpful staff.

Leisure Family_with_children

10/10

Exceptional

27 Jul 2023

stephanie

Comfortable and cool stay in great location

We visited Rome during intense heat (100’degree days!) and were so relieved the hotel had amazing air conditioning. We slept so comfortably, the beds are softer than others we’ve had in Italy. Our room was clean and although not huge- totally fine for a couple with two large suitcases. The staff here is so accommodating and speak multiple languages. The hotel is near many restaurants, attractions and the metro and bus several big bus stops are just on the corner. We enjoyed the buffet style breakfast it was the same stuff every day but had many options to choose from.

Partner

10/10

Exceptional

24 Jul 2023

Alexandra

Overall a great hotel, the location is perfect, and the staff were amazing. Will deff stay here again on our next trip to Rome

Leisure Partner

2/10

Poor

23 Jul 2023

Cludithe

It was terrible. We are very excited to check in the hotel but the staff (girl) doesn’t have a good customer service. I booked a room for 2 adult and 2 kids, so I booked a junior suite. She claimed that i booked for only 1person. I showed her my reservation that shows 2 adult and 2 person. She said the she doesn’t know why it happened and she wants me to pay for 3 extra person. I’m about to pay extra, but i decided to call the expedia. Good thing the customer service of expedia caed the hotel and it resolved the issue.

Leisure Family

10/10

Exceptional

22 Jul 2023

Gandhi

Location near the Train, Big room size, very friendly staff.

There are stairs within the same floor, so after taking elevator maybe need to go up and down about 5 steps each, no biggie but fyi.

Leisure Family_with_children

4/10

Poor

14 Jul 2023

JOSEPH

They have this property as a 4 star which is far from the truth. The A/C didnt work, the bed felt like it was over 20 years old. The hotel seemed more like a brothel. You never feel safe when the receptionist is behind a glass window. I would rate this a 1 star hotel.

Leisure Family

10/10

Exceptional

13 Jul 2023

Daniella

Absolutely great! Just off the Main Street but a very short walk away from the centre!!

Leisure Friends

10/10

Exceptional

12 Jul 2023

Adam

Excellent area with easy access to subway. Quiet neighbourhood.

Leisure Partner

8/10

Excellent

05 Jul 2023

Tegan

The area was very convenient, within walking proximity to several main attractions. There was a Metro station just at the end of the street. Lovely hotel, and lovely staff. My one negative was that the walls/doors in the rooms were paper thin. You could hear the staff on the walkie-talkies in the morning and them cleaning other people’s rooms. The bathroom was quite small but overall it’s a lovely hotel for a short stay in Rome.

Leisure Partner

10/10

Exceptional

03 Jul 2023

Stuart

Great location. Steps from the subway and within easy walking distance to Trevi Fountain and Spanish Steps. We had two rooms (for family of four); one room had a better bathroom, the other had its own little private balcony. No complaints!

Friends_and_family Family

10/10

Exceptional

30 Jun 2023

CESAR

The location is amazing. The rooms are big. Good option for families

Leisure Family

10/10

Exceptional

28 Jun 2023

Belinda

The hotel has an Excellent location. I love the rooms very spacious and clean. They only feedback will be the old carpet in the small lobby looks very old and dirty and also the keys to the room are ver heavy to keep carrying around the city. Very great value overral.

Leisure Family

10/10

Exceptional

28 Jun 2023

Tim

The staff was amazing! Went out of there way to make sure we enjoyed our stay. Great recommendations for dining too.

Leisure Partner

4/10

Poor

25 Jun 2023

Andrew

Bed bugs ruin otherwise good hotel.

Bed bugs. They offered to give us a new room but no more bugs were found after they stripped all the linen so we were hoping a change of linen would be enough. It wasn’t. Tons of bed bugs the next night. Everything else was great. Great breakfast and very convenient location to metro right outside. I’d like to leave a better review but you know. Bed bugs. The room also shook every so often like a small earthquake. No idea why. Didn’t ask.

Friends_and_family Family

6/10

Pleasant

24 Jun 2023

Sean

Very conveniently located hotel, no bar for a night cap which was disappointing but overall a very nice place to stay

Leisure Partner

10/10

Exceptional

16 Jun 2023

Winston

Excellent Service - Great location!

Outstanding service, greatest location! Easy access to everywhere in the heart of Rome.

Friends_and_family Family

10/10

Exceptional

14 Jun 2023

Melinda

The Hotel Alexandra staff were all friendly and helpful - Giada was especially kind in ensuring we had a room that worked for our needs. Each room is individually decorated, with some lovely touches - ours had a beautiful chandelier and a large amount of wardrobe space in addition to a sizeable bathroom. The location on pretty Via Veneto means many classic sights such as the Trevi Fountain, Spanish Steps, and Pantheon are within walking distance and both the Metro and a taxi stand are just down the street. This is an especially safe area; it is active with many restaurants and cafes nearby without being particularly crowded or noisy.

Leisure Partner

10/10

Exceptional

14 Jun 2023

kimberly

Rome’s Hidden Gem!

Great location, great staff! They took very good care of us :)

Friends_and_family Family

10/10

Exceptional

18 May 2023

luis

The staff was very helpful. Breakfast option was buffet style was very good. The reception area is small but the lounge areas are comfortable and well appointed there is also a computer room for business needs. Close walkung proximity to Spanish steps, Trevi fountain, Borghese museum and gardens, Sant'Angelo castle and even to Vatican city if you wish to walk the extra mile. HOHO bus may be taken a block away from the Hotel. Other attractions are a short taxi right away. Hotel offers for a flat fee of 60 euros airport transfer, the ride is between 25 to 60 minutes depending on traffic.

Leisure Partner

8/10

Excellent

08 May 2023

Gabriel E.

Close to all the action, including the metro. Walking distance to every major landmark

Leisure Partner

8/10

Excellent

04 May 2023

jacob

grghh

8/10

Excellent

20 Apr 2023

Isabel

Staff were lovely and location was great for our 3 night stay in Rome. The hotel itself is a little run down, but I would recommend Hotel Alexandra for a short stay.

Leisure Partner

8/10

Excellent

07 Apr 2023

Kristian

We stayed for two nights, the hotel was clean and in a great location. Our room was quite small but sufficient for us, if you are planning for a longer stay I would reccommend booking a slightly larger room.
Breakfast was good and the service also was great. Food value dor money overall

Leisure Partner

10/10

Exceptional

30 Mar 2023

David

Once we had a layout of the city, we knew how to walk from our hotel to anywhere in Rome. The Staff is amazing and extremely helpful. Definitely stay there again.

Leisure Family

10/10

Exceptional

26 Mar 2023

Simon

Very good hotel, welcoming staff and overall an excellent experience. We would stay there again.

Leisure Family

10/10

Exceptional

24 Mar 2023

Leslie

We loved our room. We were pleasantly surprised at how large it was and the amenities that were available. The front staff were so nice and extremely helpful with anything we needed. If we ever go to Rome again, We will definitely stay at Hotel Alexandra

Partner

10/10

Exceptional

16 Mar 2023

Kimberly

Very nice staff, beautiful room. Very nice stay.

Leisure Family

10/10

Exceptional

24 Jan 2023

DHAI

Very nice staff and great location

Leisure Partner

10/10

Exceptional

15 Jan 2023

Freddy Roberto

Was really nice and the service was excellent! Very close to everywhere.

Friends_and_family Family

10/10

Exceptional

21 Nov 2022

penny lee

This hotel is in a great location. 5 minute walk to all the hop on/hop off buses. Lots of great restaurants. This is a small hotel with great staff and the 2 rooms I have stayed in where redone. If we go back we are staying here again.

Leisure Partner

10/10

Exceptional

05 Nov 2022

Luis

Bathroom to small can’t fit a body

Leisure Partner

6/10

Pleasant

04 Nov 2022

Leah

Great location but wouldn’t stay here again. Rooms are super small and not clean at all. Hotel won’t let you eat food in your room or take your hotel key outside the hotel.

Leisure Partner

6/10

Pleasant

13 Oct 2022

Lori

People were very nice and helpful, but this hotel is way overpriced. Minibar was barely cold, and they have rules to not eat in your room which is very odd. Curtains were broken and there was absolutely nothing that would make this a $260 a night hotel. The hotel is on the outdated side. They did not give me my supposed VIP bottle of wine either. Lots of stairs as well even though there is an elevator.

Leisure Self

10/10

Exceptional

13 Oct 2022

Sandra

Four friends stayed here for three nights in October. Although this is a modest hotel, it was perfect for us. The two rooms were comfortable. The shower in one was miniscule. The room in the other was small. But both were clean and comfortable. The staff could not have been more accommodating. They provided excellent service, fulfilling every request we made. And all were friendly and helpful. The location made accessing the city very easy. An easy walk to Spanish Steps, the Trevi Fountain, and the Borghese Museum and Gardens. We would recommend this hotel to others.

Friends_and_family Friends

8/10

Excellent

03 Oct 2022

Julie Dawn

The staff were very friendly, helpful and always available. Our economy room was plenty big enough although the bathroom was quite small - both were very clean and the bathroom fittings were modern and worked well. We appreciated the kettle in the room. Once we understood the system for breakfast, we liked the fact that we could have breakfast in the hotel if we wanted on the day (no booking needed and charged when we checked out).

Leisure Partner

2/10

Poor

28 Sep 2022

Kelly

First off. I don’t know where to start with this. There’s no electric key, the ac doesn’t work.
Horrible towels and the entire room was dirty.
There were BED BUGS.

Business_and_leisure Friends

8/10

Excellent

25 Sep 2022

Joanne

Great location . Lots of restaurants in the area to choose from. Very clean. Our room was updated.

Leisure Family

10/10

Exceptional

20 Sep 2022

Soorena

Great staff and very accommodating !!

Leisure Partner

2/10

Poor

18 Sep 2022

Grace

This hotel is so old and has so many stairs that it is not condusive for lot's of luggage. The room we got smelled so bad and it was confirmed that it was the air conditioning and it would be best to keep the windows open. So this is an obvious issue that is not getting resolved. I thought I was going to get mold poising. The location is good, but honestly I would never stay here again. We only stayed one night and that was plenty.

Leisure Family

10/10

Exceptional

09 Sep 2022

Diane

Great location. Rooms were large and comfortable. Would stay again for sure.

Leisure Friends

10/10

Exceptional

06 Sep 2022

Johanne

Good location, very quiet, would recommend

Stayed for 3 nights, bed was very comfortable, hotel was quiet. Location was pretty good, walked to everything, just as mentioned on their website, would stay there again

Partner

4/10

Poor

27 Jul 2022

Jeremy

Needs new management, worst customer service!

The hotel itself is great. The huge problem is the controlling management. They demand their key back when you walk out for coffee. We were chased down on the street and told it was for our safety! Your taking my room key for my safety. Lol. Not to mention, they turn off the power to the room and AC at random times during the day. I had to ask to have my power and AC turned on 4 times. We left early because we felt like we could no longer trust them because of the control they were demanding. We said we done feel safe when you chase us down and yell at us, the lady manger replied, fine you can leave! Wow! Definitely not a normal customer service experience. The staff needs a new leader and they need to treat people better.

Partner

10/10

Exceptional

12 Jul 2022

Alexandra

Highly recommended!

A hotel in one of Rome’s most beautiful neighborhoods, quiet but yet full of bars, restaurants, a metro station and numerous bus station right outside your door! Staff is friendly and helpful, the hotel is clean and provides everything a guest needs for an accommodation

Self

6/10

Pleasant

09 Jul 2022

Farnoush

Bed was uncomfortable and shower drain was clogged up in both our rooms. Over clean hotel.

Friends_and_family Family

10/10

Exceptional

29 Jun 2022

Suchitra

Nice location, bus and metro nearby; friendly and helpful staff. Nice street, good eateries in the next block, walking distance to many popular sites in Rome.

Leisure Family

4/10

Poor

25 Jun 2022

Patricia

Stairs and cracks.
ZTL zone so there's no way to get top the hotel except by taxi. We had a car, so we checked in after 7pm when three ZTL was disactivated. Check out was another nightmare.
Our phone carrier charged us exorbitant fees because the hotel's WIFI (and TV and elevator and air-conditioning) didn't work. They said it was due to construction in the area. They gave us a 30. euro credit, but for all that inconvenience I'd recommend FIND ANOTHER PLACE TO STAY

Leisure Partner

8/10

Excellent

20 Jun 2022

Josh

A plesant stay in a good location.

The hotel was in a great location as it was a very short walkto Barberini metro station and the Rome Tour Bus stop located on Via Barberini at Piazza Barberini.

The hotel was well-placed for exploring Rome and was walking distance to the Spanish Steps, Trevi Fountain, Villa Borghese, and the Metro station was ideal for going to Vatican City.

There was no iron or ironing board in the room and such items are unavaliable for use in the rooms, which the staff said was due to 'security reasons' which was likely a reference to a fire risk. There may have been the option to have the laundry service iron or press clothes, and if I stayed again I would certainly request this.

I stayed in a basic twin room and it was clean, tidy, the bed was comfortable, the bathroom was nice, the minifridge was good for keeping bottled water cool, and the room had good air conditioning which was essential for 32 degrees celsius heat outside.

There are a few restaurants and cafes immediately surrounding the hotel on the Via Veneto. Avoid Ciao Bella restaurant as it is overpriced, the quality of the food is pretty poor for the cost and the pasta had the flavour and texture of packet pasta (i.e. not fresh). Beware of tourist traps!

I would highly recommend the 18 minute walk to Trattoria Al Tettarello for authentic, good quality, and reasonably priced Roman cuisine. It was the best restaurant of the whole holiday!

Overall, I had a pleasant stay and would recommend others stay at Hotel Alexandra.

Friends_and_family Family

10/10

Exceptional

05 Jun 2022

Verified traveler

Will stay there again

Very nice hotel and very friendly staff that will do anything to help. Good beds and very nice neighbourhood. I will go there again.

Partner

10/10

Exceptional

22 May 2022

Richard

Great hotel, great location.

This was a real gem of a hotel. Very close to transportation (subways and taxis) and generally in a very good area. The room was spacious and clean with a view of a church dome and some rooftops (very cute). The bed was large (two twins pushed together) and felt almost as spacious as our king size at home. The only downside was it was hard as a rock. We got extra blankets and used them as padding- problem solved! The room AC worked great. The hotel staff was kind, helpful, and knowledgeable. I would definitely stay here again.

Partner

2/10

Poor

03 May 2022

Verified traveler

Bed bugs , and got bitter all over my body

I have stayed in this place for 2 nights and extended my stay for additional before my trip to Madrid I have extended my stay due to some changes in my schedule . The place is located pretty central . But my main disappointment is the room is infested with bed bugs I stayed in room 720 as a matter of fact I left earlier than my check out because I couldn’t take it anymore . I thought on my first night I was having seafood allergy . But the following night. Y bites getting more and more . Check the headboard all the poop stained on it . And I woke up my legs have all bed bug bites when I checked out I told to Miriam discreetly and politely so the next who will occupy the room won’t suffer. But this place definitely gives me a goose bump so much bedbug bites that ruin my trip. Even my face got bitten . I don’t normally put a review but I have too to warned people staying in the room and in this hotel

Partner

10/10

Exceptional

02 May 2022

Emilio

Great location

Great location, very easy to get into the major attractions

Partner

10/10

Exceptional

11 Apr 2022

Verified traveler

Excellent location, lovely hotel.

Excellent location, right by the Spanish steps and surrounded by shops and restaurants. Only a 20 minute walk from the main train station to the airport (Roma Termini). Would definitely recommend/stay here again.

Partner

10/10

Exceptional

06 Apr 2022

Cormac

Excellent hotel and staff, ideal location

Hotel Alexandra really made our stay in Rome, a real pleasure. The hotel was extremely clean and the staff were very obliging and courteous. On arrival we got a free upgrade to a lager room which was great. The hotel is ideally located near the Trevvi fountain and Spanish steps and the Metro is situated outside the front door which meant we could explore all the attractions with minimum effort. Overall I would give hotel Alexandra an excellent rating and would definitely return to it when I visit Rome again

Partner

10/10

Exceptional

23 Feb 2022

Verified traveler

Friendly Hotel

Friendly reception during stay with good recommendations for eating. The hotel is a bit older but very clean. Must be able to climb stairs upon entry. Elevator in use to get to room. Free breakfast of cornetto and coffee each morning. Good location-very close to Metro and very close to Spanish Steps.

Friends_and_family Friends

10/10

Exceptional

23 Feb 2022

Emily

Hotel was nice and staff friendly. Only item that was not great for me was transportation to/from airport. Arrangements I made said €100 round trip, yet I was charged 55 for trip to hotel and 50 for return to airport, even after confirming the terms in advance and prior to trip back to the airport.

Friends_and_family Friends

10/10

Exceptional

15 Jan 2022

Nathan

Great hotel & price!

It was great! Staff was great and spoke English. Room was cute and clean. We were very close to everything. My only complaint would be our double bed was just two twins put together that kept separating. But other than that this hotel was perfect with lots of food options, stores, and tourist attractions a short train ride or walk away.

Partner