Name: Le Royal Hotel Lyon - MGallery Collection
Address: Place Bellecour, 20, Lyon, 69002, FR

8/10

Excellent

20 Jul 2026

Gary

Lovely staff - very helpful. Clean and comfortable room with air conditioning. Comfy bed. Some renovations going on - not noisy but meant there was no restaurant at that time.

Partner

8/10

Excellent

18 Jul 2026

Berton

Staff friendly and accommodating. We were placed in an accessible room, which we did not need. Maybe a communication issue between us. However, we would stay there again. Renovation happening, but presented no problem. Again very friendly and helpful staff.

Partner

10/10

Exceptional

16 Jul 2026

Amy

The hotel was beautiful. Bed and linens were comfortable. Buffet breakfast was amazing offering many choices of the local cuisine. The staff was very friendly and helpful. Located centrally, it was an easy walk to dinner and lots of shopping

Friends_and_family Family

8/10

Excellent

15 Jul 2026

Sabrina

This did not feel like a five-star hotel—barely four stars, in my opinion. The location and cleanliness were excellent, and breakfast offered good options with friendly service. Our junior suite was spacious, but the other rooms were surprisingly small for Lyon. The weak air-conditioning could not cool the rooms properly, and the common areas were average, with a tiny lobby.

The check-in process was mediocre, and the front desk service was below average. Overall, the hotel’s facilities and service did not meet five-star expectations.

Family

8/10

Excellent

29 Jun 2026

Rosa

The room was very nice, but run down. we had a garden view. There was no garden and the windows were blacked out, it was claustrophobic. It was 39 degrees outside. The air conditioner did not keep room cool.

The breakfast room amd lounge were beautiful.

8/10

Excellent

24 Jun 2026

Frank

Great staff

10/10

Exceptional

07 Jun 2026

John

This small hotel is well located within walking of old city and great restaurants. Junior suite in tower was beautiful. First class in all respects. Fantastic breakfast. Very helpful staff that provided over the top service. Highly recommended.

Family

6/10

Pleasant

06 Jun 2026

Adriana

It looks like it has been years since the rooms were renovated.
Stained curtains, walls, wallpaper.
In desperate need of a good clean and all kind of repairs.
Excellent , attentive staff at reception and breakfast time.
Good breakfast.
Excellent location.
Very expensive for the shocking state of the rooms.

Partner

10/10

Exceptional

03 Jun 2026

Scott

The hotel is beautiful, the staff is welcoming and helpful, and it is perfectly located for walkable journeys in all directions. Vieux Lyon is close by. There are markets on both the Rhône and the Saône. You can see the Basilica of Notre-Dame de Fourvière from the hotel, and it’s situated right on Place Bellecour. The amazing Les Halles Des Lyon Paul Bocuse is a short walk. Maybe the best part is that the cocktail lounge is magnificent in styling and has amazing mixologists. These gentlemen are professionals. I will stay here again. Great visit.

8/10

Excellent

20 May 2026

David

Very nice hotel, but the staff were not particularly friendly or helpful. It was quite hot while we were there, but the air conditioning was not operational. Our room faced the square and it was quite noisy. Not sure I would stay here again.

Partner

10/10

Exceptional

03 May 2026

Shivani

Excellent location. Clean rooms and great service.

Friends

10/10

Exceptional

01 May 2026

seth

Great location. Staff was above and beyond. Would certainly come back anytime. Beautiful stay.

Partner

4/10

Poor

29 Apr 2026

Joseph

upon arrival, after a long trip we needed a restroom (including a 90 year old man); their toilet was being repaired, they had one bathroom designated for guests but someone was occupying it for >15 minutes; the desk staff smiled and said\"sorry, nothing we can do, you might use the public toilet in the square\". This experience we will never forget or forgive. The room was very small with no accomodation for a second carry-on let alone a big suitcase.
The location is good, the room service good.

Friends_and_family Friends

10/10

Exceptional

29 Mar 2026

Igor

Great location, facilities, friendly staff and service

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Yassir

Great hotel. Great location.

10/10

Exceptional

15 Mar 2026

Vicki

A lovely hotel in the center of Lyon. I will definitely be back.

10/10

Exceptional

14 Mar 2026

Hagit

Great location, helpful staff and relaxing ambiance.

10/10

Exceptional

26 Feb 2026

Clay

Fantastic location. Quiet, excellent staff and service. Would absolutely recommend.

Partner

10/10

Exceptional

08 Jan 2026

fernando

very friendly

Leisure Family

8/10

Excellent

28 Dec 2025

Marius

Clean room , very good breakfast, outstanding staff … except for the front desk.Front desk is quite aloof and could not care less.

10/10

Exceptional

30 Nov 2025

guy

Everything was perfect! The location is very central, within walking distance of the attractions and shopping streets. We loved the design of the hotel - the lobby, the corridors, the room and the restaurant. The room is spacious, the bed was huge and comfortable. All the time we were surrounded by staff members who gave perfect service. We would love to come back!

Partner

6/10

Pleasant

19 Oct 2025

TATIANA

Pros: prime location, great staff. Quiet room, perfect breakfast.
Cons: old mattress with pits and uneven surface. Couldn't close windows due to old latches. Bathtub/shower is too tiny to comfortably take a shower. Drain is clogged. Difficult to wash without water flowing all around.

10/10

Exceptional

06 Oct 2025

Dana

Great staff and excellent location

6/10

Pleasant

05 Oct 2025

William

The staff were friendly, and helpful. However, the air vents were extremely dirty. There was black grime on the vent, and on the wall itself. The furniture was faded and outdated, it needs to be updated

10/10

Exceptional

01 Oct 2025

Luca

All was great!

8/10

Excellent

13 Sep 2025

THOMAS

The hotel is nicely decorated and located

Partner

10/10

Exceptional

11 Sep 2025

Laurence

This hotel has an excellent location in Lyon. Near everything. Across the street from the tourism office which is where several tours begin. The staff was helpful when I asked. I understand the hotel will be going through a renovation next year which is needed in some areas. Also, my room was smaller than I prefer but that’s my fault for not upgrading. All-in-all, a great stay.

Leisure Self

10/10

Exceptional

10 Sep 2025

Elizabeth

Kind and very helpful staff, quiet, comfortable room, very good breakfast, excellent area for attractions, transport and dining.

Leisure Partner

10/10

Exceptional

06 Sep 2025

David

Great location, beautiful hotel, staff was exceptional.

2/10

Poor

26 Aug 2025

Juan

My wife and I checked in and after seeing our bedroom realized we had made a huge mistake. We wanted to enjoy our trip to Lyon but the hotel was not up to our standards. Supposedly a 5 star hotel but it really feels like a 3 stars. No restaurant was available for dinner because it is under renovation. Our room was a trip to the past in a bad way. All was old, not dirty but in dire need of renovation and attention. We had to check out after having dinner at a restaurant nearby and go to a better hotel. To top it all off, the manager refused to give us a refund. They even kept the 2 night! Unbelievable! Beware!

Leisure Partner

10/10

Exceptional

20 Aug 2025

Chevelle Margaret Rose

Bed and pillows were amazing.

Only downside a part on the shower was broke but didnt ruin the experience

Leisure Partner

10/10

Exceptional

17 Aug 2025

Louis

As above

Leisure Partner

6/10

Pleasant

09 Aug 2025

Anna

The property was just OK. The staff pleasant.

Leisure Partner

10/10

Exceptional

08 Aug 2025

LISA

Wonderful experience all around. The rooms were lovely. The staff was attentive.

Leisure Family

6/10

Pleasant

04 Aug 2025

Deanna

This hotel could have been great - the bones are good and the

10/10

Exceptional

24 Jul 2025

Ned

This is a fabulous hotel! Excellent staff, wonderful room and an excellent location! We will stay here again!!

Leisure Partner

10/10

Exceptional

17 Jul 2025

Charles

Great hotel. Excellent location. Super comfortable

Friends_and_family Family

10/10

Exceptional

17 Jun 2025

Michael

A beautiful and well appointed small hotel. Excellent staff, excellent breakfast, beautiful room. Extremely comfortable bed. Perfect location.

Partner

10/10

Exceptional

11 Jun 2025

Eduard

Everything was great! the location was perfect. Staff was very friendly and professional.

Friends_and_family Family

10/10

Exceptional

03 Jun 2025

Richard

A great hotel, very comfortable, amazing service, and in the best location in Lyon, and the metro just across the street! In addition, a michelin like restaurant on the premises, L'Institut.

Leisure Friends

10/10

Exceptional

23 May 2025

Kathryn

Great location very friendly and helpful Staff

Leisure

10/10

Exceptional

27 Apr 2025

Sarah

Excellent location, friendly staff

8/10

Excellent

24 Apr 2025

Aleksandr

good but overprice for value

Not feel that its 5* hotel.
Except of location - typical 4*, and bit overprice for what we get.
breakfast disappointed for place( culinary institution )

Partner

10/10

Exceptional

16 Apr 2025

Jerry

Wonderful room with a view, attentive staff and great location in Lyon. Would highly recommend this hotel.

Leisure Partner

8/10

Excellent

12 Apr 2025

Edward

Great location, but this hotel needs an update. Much of the furniture is chipped. Bathrooms could be updated.

Leisure Partner

10/10

Exceptional

31 Mar 2025

McLees

The room was very comfortable and breakfast was delicious. Loved the decor especially in the lobby and breakfast area. Hope to return again soon.

8/10

Excellent

11 Feb 2025

Neil

Lovely place

Leisure Partner

10/10

Exceptional

07 Jan 2025

Phillip

Very nice. Staff was great.

10/10

Exceptional

27 Dec 2024

Angela

Highly recommend

Fantastic little boutique hotel in a fantastic area right off the Place Bellecour. The hotel was lovely and well appointed. The staff were friendly and helpful. The only complaint I have is that I really couldn’t get my room too warm but I managed.

Self

10/10

Exceptional

08 Dec 2024

Caroline

Amazing customer service from a full & busy hotel

Amazing customer service especially from the front desk & specifically the considerate who was a mine of information and help, even with unusual questions. In the centre of all the action for the fete de lumieres, with a great view from my balcony. Loved the red bar - very intimate!

Self

10/10

Exceptional

03 Nov 2024

Daniel

2 Days in Lyon

Very nice hotel, very well located. Metro was steps from the door and easy walk to the old town. Main pedestrian shopping district a block away.

Staff are superb.

Partner

10/10

Exceptional

25 Oct 2024

John

Two metro lines, and great location on the city.

Leisure

8/10

Excellent

28 Sep 2024

Verified traveler

Great location ,

10/10

Exceptional

12 Sep 2024

Boris

The central location of the hotel is ideal for exploring Lyon. The staff is friendly and professional and the breakfast is superb! We asked the chef to prepare omelettes and they were cooked to absolute perfection. The hotel also houses the Bocuse Institute restaurant, staffed by students in both the front and back of house. Our three course meal was was sublime. There are students working in the kitchen who may earn their own Michelin star one day. The servers made a few mistakes with silverware placement and blanking on the ingredient list when serving the main course. In both cases a senior instructor jumped in to correct the student and fix the mistake. It was a great experience for us and a learning experience for the students. Our only complaint with the hotel was the furnishings in the room. They were somewhat old and long in the tooth. It's time to replace the carpets and the furniture.

Partner

10/10

Exceptional

04 Sep 2024

philip

Excellent from start to finish from the welcome to the departure all the staff we had interactions with were great especially Clement on our arrival.
The hotel is ideally situated for all Lyon has to offer from the Tour Bus which starts on the square to the two rivers which are within easy reach in either direction from the hotel.
The hotel is walkable if coming from the station but will take about 40mins.
The breakfast is wonderful with plenty on offer to set you up for the day.
The only minor complaint regards our room which was wonderful and you certainly were able to relax was the bathroom door could do with being replaced as had seen better days(back of door) but that did not detract from our stay and would happily recommend this hotel for anyone looking to stay in Lyon

Leisure Partner

8/10

Excellent

03 Sep 2024

Jonel

The location of this hotel was perfect, close to everything. The restaurant choices were numerous, with the crown jewel being L'Institute de Bocuse at the same location.

The staff was excellent - kind, helpful, and welcoming. The rooms were impeccably clean. The property could use some maintenance/updating.

We will definitely go back!

Leisure Partner

10/10

Exceptional

31 Aug 2024

Thomas

Very nice and centrally located. Very convenient

Business_and_leisure

10/10

Exceptional

29 Aug 2024

David

A boutique feel and lovely staff

10/10

Exceptional

23 Aug 2024

Johann T

Our stay was perfect. Love the hotel. Perfect location to reach sights. Great staff.
Only complaint would be the marginal illumination in the room. This seems to be a France wide issue!

Leisure Partner

10/10

Exceptional

14 Aug 2024

Christine

Comfortable Hotel in Convenient Location

Staying in hotel on Place Bellecour made a convenient location for a first visit to Lyon. Enjoyed quiet room on courtyard with very comfortable bed and welcome cooling during hot weather.

The concierge was of particular help in recommending restaurants and suggesting activities.

Partner

6/10

Pleasant

29 Jul 2024

Joseph

Beautiful hotel in a great location. However they need a remodel and update . The first room had issues with sink and bathtub. Second room update suite had an issue with shower head not working and leaking water all over . The over all hotel is beautiful inside but needs major update .

Leisure Partner

10/10

Exceptional

17 Jul 2024

Dennis

Staff all around was 5 stars. Great location! So much in walking distance including a bunch of restaurants 50 yards away. The only thing I would warn against is the room size. If youbare traveling alone great. It seems like a perfect place for businesses travelers. For couple I would look for a place with a bigger room. The bed is up against the wall so you have to climb over each other. The toilet and shower are right on top of each other, and the hand sink is in the room. There is no real separate \"bathroom\". But like like I said, great room for a single traveler!

Leisure Partner

6/10

Pleasant

30 Jun 2024

Thomas

Air conditioning on the 5th floor is mediocre at best

Leisure Partner

10/10

Exceptional

18 Jun 2024

William

Clean, great location, great staff.

Leisure Partner

10/10

Exceptional

10 Jun 2024

Pat

The staff was very helpful and friendly.

Leisure Family

10/10

Exceptional

22 May 2024

Pratikshya

The hotel staff were very friendly and were kind enough to speak to us in English. They even offered us options for a bath or a shower and view of the city. If you ever consider paying extra for the breakfast- do it. We were recommended the hotel for it's comfort and breakfast and it was worth it. Do try the egg station they are so so good. The staff were ever so friendly and extremely helpful. The bed was huge and comfortable and you can even check out leave your luggage safely at the hotel while you explore the city and come back and collect it. If we ever do travel to Lyon again we will definitely be staying there again.

Leisure Partner

10/10

Exceptional

21 May 2024

lisa

The hotel is a lovely boutique hotel and our superior room was large by European standards. The staff was very friendly and helpful. They worked hard to get our room ready for an early check-in. Would stay again if we travel back to Lyon.

Leisure Partner

10/10

Exceptional

12 May 2024

MARGARET

Great location- front desk pleasant but not warmly welcoming. Consigliere was very nice and helpful. Spacious rooms and very clean. Fun bar.

10/10

Exceptional

06 May 2024

Gordon

My wife and I along with our 5 year old Grandson spent 4 great nights at Hotel Le Royal. Nice and quiet area, hardly any traffic passing by even though its in the centre of the city. The hotel is nice and clean and the staff were amazing, friendly and helpful. We will be returning to Hotel Le Royal next year !!!

Leisure Family_with_children

10/10

Exceptional

03 May 2024

Jonathan

One of the best.

Very cozy hotel, professional staff, very clean. French hospitality at its best.

Friends_and_family Friends

10/10

Exceptional

29 Apr 2024

Robert

Quick Weekend holiday

Location to city centre and all that Lyon has to offer was perfect.

Partner

10/10

Exceptional

27 Apr 2024

Patricia

My husband and I just spent eight nights in a suite overlooking the Place Bellecour. It was charming, spacious and well-appointed. The breakfast buffet, which included lots of local specialties, was wonderful, and the students from the Paul Bocuse cooking school took very good care of us. The front desk staff and the concierge were always helpful and friendly. We visited the bar for an after dinner drink on more than one occasion. We loved the red decor and the music from the 1960s and 1970s. The location on Place Bellecour, just steps from the tourist office, was extremely convenient. Overall, we had an excellent stay.

Leisure Partner

10/10

Exceptional

19 Feb 2024

Alexander

A nice hotel in the heart of Lyon. Public parking is nearby. Very good breakfast. Attentive staff.

Leisure Partner

10/10

Exceptional

12 Jan 2024

Emanuelle

Great hotel

We absolutely loved our stay at Hotel Royal. It is very central, with incredibly helpful staff. The interiors are tastefully decorated. Highly recommend

Friends_and_family Family

10/10

Exceptional

04 Jan 2024

Verified traveler

Holiday Night

Great service and attention to detail. Wonderful holiday vibe.

Partner

10/10

Exceptional

31 Oct 2023

James

Older hotel that is upgraded. Fantastic location. Breakfast was a little disappointing - we went out after one experience. Staff treated us like royalty. Manager walked us into L'Institute and introduced us to the maitre d' before our dinner - nice touch. Beds were very comfortable. Concierge offered great suggestions and helped with dinner reservations.

10/10

Exceptional

17 Oct 2023

Suzanne

Wedding Anniversary Trip-

Outstanding trip! And our hotel was the main reason. Perfect location. Ideal to walking to the Old City as well as museums and restaurants. The hotel is so welcoming! Elegant but warm. The staff was outstanding! So helpful in every way! Our suite was spacious and well appointed. The bed was extremely comfortable. The special tour the hotel offers, is a must! The views from the rooftop are not to be missed. Breathtaking! This is the only Hotel we will stay in while visiting Lyon.

Partner

10/10

Exceptional

06 Oct 2023

Kenneth

Amazing property with top notch service

10/10

Exceptional

30 Sep 2023

Steven

Perfection

Leisure Partner

6/10

Pleasant

19 Sep 2023

Verified traveler

Not my idea of a courtyard view!

Having booked a courtyard view we were expecting something rather more picturesque than the buildings opposite and corrugated roof below. Otherwise OK - as you'd expect from a hotel of this standard.

10/10

Exceptional

15 Sep 2023

ROBERT

Beautiful historic hotel but rooms are on the small side

Leisure Partner

10/10

Exceptional

13 Sep 2023

Charles

Perfect location, for us and what we wanted to visit. Several pedestrian-only streets very close. The staff could not be more helpful. Great breakfast and wonderful service.

Leisure Partner

6/10

Pleasant

07 Sep 2023

Mehran

EVA (Ewa?) was absolutely great. Incredibly professional and delightful. She helped combine two separate reservations for me. Called me on my US number a couple of times etc etc.
It was however disappointing to see that at about 4 PM when i checked in, my room was not ready even though check in is at 3 PM...then the faucet had no hot water...i had to wait for a while to get hot water.
The rooms are small. Location is good, in a prime neighborhood.

Leisure Self

8/10

Excellent

04 Sep 2023

Ryan

I had a pleasant stay here for one night. Eat at Chez Max next door! Great authentic French food. Beautiful unique town.

Business_and_leisure Self

10/10

Exceptional

31 Aug 2023

Peter

Great place

10/10

Exceptional

16 Aug 2023

Angela

We had a beautiful one night stay at Le Royal Lyon. The staff was wonderful and took excellent care of us when, initially, our shower wasn’t working. They opened our adjoining door and gave us 2 rooms for the night so that we didn’t need to pack up all of our things to change rooms. The location was close to many beautiful cafés and restaurants. There was lovely shopping as well, though much of it was closed due to the August 15th holiday. We loved this hotel and we loved Lyon!!

Leisure Partner

10/10

Exceptional

12 Aug 2023

Nadia

Love the hotel specially the room with balcony. Convenient location

Leisure Friends

10/10

Exceptional

10 Aug 2023

Kimberley

Very Elegant Hotel

Very elegant hotel. Excellent location. We loved it & highly recommend it!

Friends_and_family Family

8/10

Excellent

31 Jul 2023

Mary

Very comfortable bed!

Leisure Partner

10/10

Exceptional

27 Jul 2023

Hakyun

Excellent staff, clean, good location

10/10

Exceptional

08 Jul 2023

Leon

Great staff. Very accommodating.

Leisure Partner

10/10

Exceptional

01 Jul 2023

Peter

This is an absolutely lovely hotel and restaurant.

Business Self

10/10

Exceptional

24 Jun 2023

George

We felt very fortunate to have chosen Hotel Royal Lyon. The room was big, comfortable, clean, and stylish. It was walking distance from most of what we wanted to see in Lyon, and the metro is right across the street.

Partner

6/10

Pleasant

24 Jun 2023

Matthew

Underwhelming…

My stay was comfortable; the bed was like floating on a cloud, although over all the room was slightly dated.
I was disappointed when using the shower after my first evening that the shower gel and shampoo containers were completely empty, I was rushing to be ready for a meeting and there was no urgency amongst the staff when I called down and they only responded after I went to reception to complain in person.

Business

10/10

Exceptional

05 Jun 2023

Tzahit

Perfect!

Very pleasant stay. The staff were very friendly and helpful, especially specelly
Patrick and delen .
The hotel is very near to the city centre.
Great stay!

Partner

10/10

Exceptional

27 May 2023

Lawrence

Overall, a pleasure

Fairly good sized European room.
Missing drawer space

Partner

10/10

Exceptional

23 May 2023

Robin

Beautiful rooms in the hotel to enhot beside own hotel rion E

Leisure Partner

10/10

Exceptional

03 May 2023

Sock peng

comfortable and value for money

room and bathroom are very huge, bath and wc has separate rooms and a walk-in closet.
location is few minutes to shops and restaurants. Very safe environment and easy access to public transport

Partner

10/10

Exceptional

24 Apr 2023

Martin

Nice city hotel

Very charming hotel, excellent service and everything needed provided. The people were all lovely and welcoming, front desk at check in, the concierge, and the bar attendant. The room was comfortable and clean. Check in was easy. Very service oriented. They insisted on bringing my luggage to my room. They offered complimentary waters and an apricot juice which I thought was a very nice touch. A charming city hotel and a nice experience overall. The area seemed very quiet and peaceful with ample restaurants and stores in walking distance. I will stay here again.

Friends_and_family Friends

10/10

Exceptional

04 Apr 2023

Mahesh

Great location, service, and well maintained. Shower and sink drained slowly but besides that all good. Restaurants maybe 10 minutes walk away as is shopping. Hotel has valet service which is great when driving but you need to go in or call them to get the car ,,, wish this was better.

Leisure Family