Name: Hatton Garden Hotel
Address: 84 Hatton Garden, London, EC1N 8JR, GB

10/10

Exceptional

02 Aug 2026

Max

Clean rooms, with nice snacks, tea and coffee available. Shower was good and bathroom looked nice. All very new. Staff were nice. Luggage room available. Close to Farringdon tube.

10/10

Exceptional

27 Jul 2026

Suzanne

The hotel is in a great location - we walked to a few different tube and bus lines easily, restaurants and small grocery stores were fairly close, and it was very quiet. The room was very nice and extremely clean. We were there for almost a week and were very happy that we stayed here.

10/10

Exceptional

27 Jul 2026

Naomi

Lovely hotel, good location, clean, quiet with a great shower. Gave us muffins and a bottle of water which was appreciated.

Only issue, which was my fault, I thought a small double room meant the room was small and had a double bed. It means that there is a small double bed (maybe single and 1/2) in the room! Bit tight for two people.

10/10

Exceptional

24 Jul 2026

Gordon

Very convenient location, great hotel

6/10

Pleasant

23 Jul 2026

Jawad

Air conditioning not good

Self

8/10

Excellent

20 Jul 2026

Elaine

Liked the rooms and the area. Door handle was loose. Wardrobe doors neeeded a clean. Other than that Duplex room was great for 3 of us.

Family

10/10

Exceptional

19 Jul 2026

Heather

The room was comfortable and quiet, in a very handy location. The staff at check-in were very pleasant and efficient. We didn’t have any problems, but I m sure they would have been there to help if needed

Partner

10/10

Exceptional

18 Jul 2026

Colin

Fantastic air-conditioning - recommend staying here for that alone!

2/10

Poor

10 Jul 2026

Susie

Our room wasn’t the cleanest, wallpaper ripped, walls/ceilings not painted, and the upstairs room was so hot we couldn’t use it during the day. My 80year old mum had to sleep on top of the sofa bed with the window open, which was noisy, to be able to be comfortable enough to sleep . This place was meant to be air conditioned and whilst the downstairs room was coolish, this definitely wasn’t the case upstairs. It was stifling!

The milk that was left in the fridge curdled when poured into the cup of tea five times. When I asked at reception for more milk and teabags I was met with hostility (maybe due to language barrier) and waited ten mins for the receptionist to get more milk! The first one I tried also curdled but after that. I finally got a cup of tea!

We are very disappointed and despite saying there would 24/7 reception we were met with a sign several times even this morning as we left! I was therefore unable to state my concerns about the standard of the room we had! We returned from a day trip at 3pm yesterday and the cleaner asked if she could finish the upstairs bathroom - there was a huge smell of bleach once she was finished and when my mum got up this morning she has bleach stains/dots on her navy blue trousers which is irremovable. We took photos of both the curdled milk and bleach stained trousers should they be required.
I will publish this review more widely should the need arise as I feel strongly that people should know what they’re paying for.

10/10

Exceptional

06 Jul 2026

Tarik

Clean, friendly, pleasant, convenient. Excellent stay.

Partner

8/10

Excellent

05 Jul 2026

Andrew

I was surprised that my room was not made up on the morning after after my 1st night at the hotel, despite hanging the 'please make up room' notice on the door.

The label had been turned to 'do not disturb' presumably by housekeeping

Having paid in excess of £400 for 2 nights with NO food provided then the least I would have expected would be to have the bins emptied and the fridge topped up

Self

8/10

Excellent

28 Jun 2026

Kay

The hotel was great, small, spotless and in a very quiet yet fairly central location with very helpful staff. I booked a “small double room”, thinking this meant a small room with a double bed, it actually means a room with a small double bed as in a 3/4 size double bed. I think the wording on the room type should be changed as this meant that me and my adult daughter had to share a very small bed for two nights!

Family

8/10

Excellent

15 Jun 2026

Tim

Stayed for 1 night, very convenient location close to Farringdon tube and Chancery Lane, room was clean and comfortable, the shower was nice and powerful, the staff on the front desk were very helpful, would recommend to others.

Partner

10/10

Exceptional

02 Jun 2026

Gareth

Stayed during a heat wave and the air conditioning worked brilliantly. The staff were also brilliant when I turned up at 10.30pm to check in. Nice room/bed and great shower too.

Self

4/10

Poor

25 May 2026

Nitin

Firstly this is not a 4 star hotel. It's at best a 3 star hotel. Rooms very small, no amenities. Location is good but clearly they market the rooms as 4 star hotel and over charge. It's basically a small building with tiny rooms and for the price you can get better. Location is good though.

Partner

10/10

Exceptional

24 May 2026

Christopher

Room was spotless, fridge was well appreciated with the hot weather, great location staff were friendly would definitely stay again

Partner

8/10

Excellent

06 May 2026

Roger

Clean, smart hotel room, well maintained, huge modern TV, very happy with the hotel, shame there is no restaurant

Self

8/10

Excellent

04 May 2026

Nathaniel

Decent room and staff. Basic but does the job

Partner

8/10

Excellent

04 May 2026

Maria

Fairly small and I wouldn’t have wanted to share the double bed with someone else as it would have been a bit too cosy! The room was also quite warm and the air conditioning was very poor quality so just had to have the window open instead which was fine but means you get all the street noise

Self

10/10

Exceptional

23 Apr 2026

Ruben

.

Friends

4/10

Poor

16 Apr 2026

Richard

Poor desk no tea and coffee in room moisy

Self

4/10

Poor

16 Apr 2026

Fiona

Bed is the most uncomfortable one I have slept in, pillows really poor quality. Basic room and not good value for money

Business

8/10

Excellent

14 Apr 2026

Betsy

Nice enough room for one night, very small and you could hear everything through the door of the room, it was our family next door so it was ok. Nice shower and breakfast was fine. Great location!

Family_with_children

10/10

Exceptional

09 Apr 2026

Janice

Fab location and very friendly staff. I regularly stay here and find it great every time.

Self

10/10

Exceptional

09 Apr 2026

Gordon

Lovely and clean , great staff … Will use again ..

Self

8/10

Excellent

05 Apr 2026

Amy

Close to shops/cafes etc., and good to get refreshments including snacks in the room. Nice toiletries provided, and very quick online check in advance.

Took off one star as the window opened but would not shut again, and when my boyfriend used the shower the head fell off, throwing water everywhere in the bathroom. Those two things aside it was a great hotel and they wouldn't rule out me staying here again.

Partner

8/10

Excellent

02 Apr 2026

Richard

Bright and clean room, good facilities, staff were pleasant and location was fine with loads of places to eat close by - bed was unnecessarily firm - not the best sleep!

Self

8/10

Excellent

27 Mar 2026

benjamin

Good Ac

10/10

Exceptional

18 Mar 2026

Rebecca

Room
Immaculate and lovely for one person. Don’t spot breakfast muffins in fridge til too late!

Self

10/10

Exceptional

17 Mar 2026

Declan

Nice spacious room good shower. I particularly like the muffins provided for breakfast a really nice touch.

Self

10/10

Exceptional

15 Mar 2026

Kenneth

Hotel is a real gem bathroom superb. No breakfast but there is a Costa next door

10/10

Exceptional

11 Mar 2026

Shaun

Nice clean tidy hotel, perfect location. Only note was the beds seemed too short for someone around 6foot tall

Business

10/10

Exceptional

08 Mar 2026

Francis

Con't the great job you're doing.

2/10

Poor

08 Mar 2026

Harbinder

Staff were rude

Friends_and_family Friends

10/10

Exceptional

03 Mar 2026

Gemma

Great location, very quiet. Check in and out was very easy

10/10

Exceptional

18 Feb 2026

Mark

Nice room. Compact and clean - modern

Business Self

2/10

Poor

17 Feb 2026

Robert

Whilst the hotel is clean and well finished and quiet , the noise outside from the street ruins the stay. Hardly any sleep due to people walking along the street and then builders working on shops outside and traffic and shop shutters opening at 5.00am. Complained to management and received usual sorry email but not their responsibility etc, no form of compensation offered for a wasted night and cost of stay.

Family

6/10

Pleasant

16 Feb 2026

pauline

The room was fine but the bed was really small and we had a problem with the door. First it wouldn’t open then we had trouble locking it.

Leisure Partner

8/10

Excellent

14 Feb 2026

Sharon

Staff were really friendly and helpful. Tasty snacks in the room too!

Business

10/10

Exceptional

13 Feb 2026

Declan

Spacious and comfortable

Business

10/10

Exceptional

12 Feb 2026

Stephen

Excellent !! Spotlessly clean really friendly staff good connections to train tube station from Farringdon. Highly recommended

Partner

10/10

Exceptional

07 Feb 2026

Philip

Excellent room and spotless.

10/10

Exceptional

07 Feb 2026

Stephen

Excellent staff and hotel facilities. Close to Farringdon rail tube services just a few mins walk away

Leisure Partner

10/10

Exceptional

04 Feb 2026

Janice

Great room and location with everything you need

Business Self

10/10

Exceptional

01 Feb 2026

Anna

Excellent location and a very nicely decorated and comfortable room. Everything was spotless and the staff were helpful and courteous. I will definitely stay here again.

Leisure Friends

10/10

Exceptional

31 Jan 2026

Pronoy

Junior suite was amazing with great views from the balcony. Lots of storage. Heated bathroom floor tiles.

Leisure Self

8/10

Excellent

30 Jan 2026

Phil

Quirky hotel with excellent location

Business

4/10

Poor

23 Jan 2026

Reza

Here’s a shorter, clean version:

⸻

The hotel is in an old building, and that shows. When I checked in, there was no TV remote in my room, so I had to go back to reception. Later, I found the kettle was broken. I was given two faulty kettles before finally receiving a working one.

That said, it was the cheapest hotel in the area, and the staff did try to fix the issues. If you’re mainly looking for a low price and don’t mind a few inconveniences, it’s reasonable for the cost.

Self

10/10

Exceptional

20 Jan 2026

Joyline

\"Dear Laura, I wanted to express my gratitude for the excellent service you provided during my stay at Hatton Garden Hotel. Your friendly and accommodating nature made my experience truly enjoyable. Thank you for being an asset to the team!\"
¹ ²

4/10

Poor

15 Jan 2026

Ian

Staff were good and the room was nice. BUT a hotel sells you a night of sleep - this hotel has very noisy heating/aircon - I turned it off in my room, but my neighbours unit could be heard running all night and it stopped me from sleeping

Business

8/10

Excellent

12 Jan 2026

Karim

Hotel was convenient for my stay in Farringdon

10/10

Exceptional

12 Jan 2026

Stephanie

Staff very friendly. Room clean.

Leisure Partner

10/10

Exceptional

04 Jan 2026

Finley

Easy check in and room was perfect

Leisure Partner

10/10

Exceptional

28 Dec 2025

Marcus

The room was super nice, spacious with brand new fittings. Great central location. Staff very friendly. I would recommend.

Leisure Self

10/10

Exceptional

21 Dec 2025

Ellie

Good service, clean and comfy rooms.

Partner

8/10

Excellent

18 Dec 2025

Ashley

I appreciate the cleanliness and service, but the noise from the street and other rooms was notable

Business

10/10

Exceptional

16 Dec 2025

Janice

Excellent location with spacious clean room

Business Self

8/10

Excellent

16 Dec 2025

Nicola

The online check in speeded things up nicely, the staff were very helpful and friendly, the room was spotless and the bathroom excellent ... best shower ever!

Business_and_leisure Self

10/10

Exceptional

15 Dec 2025

Abi

Spotless and quiet room with everything needed. Easy check in and out. Very pleasant stay

Business Self

6/10

Pleasant

30 Nov 2025

Guillaume

Room small but okay, friendly staff, but overpriced for location

Partner

6/10

Pleasant

27 Nov 2025

Matthew

Lovely room but car was damaged outside with staff unhelpful when trying to seek resolution

Business

10/10

Exceptional

22 Nov 2025

Rachel

Very clean room, comfy and perfect for a quick overnight stay.

Self

10/10

Exceptional

21 Nov 2025

STEVE

Very friendly and helpful staff. A lovely room, clean and good facilities.

Business

10/10

Exceptional

12 Nov 2025

Matthew

Clean and modern

Business

8/10

Excellent

08 Nov 2025

Polly

Convenient location at a reasonable price. The bathroom had air fresheners that smelled disgusting and I was worried they were harming my health so left them outside the room.

Partner

8/10

Excellent

07 Nov 2025

Matthew

Clean room, close to underground.

Business

8/10

Excellent

01 Nov 2025

Naramseen

Very good

Business Partner

10/10

Exceptional

30 Oct 2025

David

Super easy check in. Junior Suite was a nice size. Shower was EXCELLENT - bigger than expected, great water pressure and almost instant hot water. NICE! Balcony did not have a great view, but it was still nice to have it. Super walkable location and also easy to access from the tube. Would recommend!

Leisure Partner

10/10

Exceptional

17 Oct 2025

Michelle

Early check in given. Lovely room, great shower. Clean. Gorgeous hotel.

Friends_and_family Family

10/10

Exceptional

15 Oct 2025

Emma

Great location

Business

6/10

Pleasant

15 Oct 2025

Matthew

Door to the room didn't lock and we had to be transferred to a different room. The walls are not soundproofed and could hear a lot of noises keeping us awake when people were arriving back to their rooms late and making a lot of noise in the early hours.

Leisure Partner

10/10

Exceptional

13 Oct 2025

SANJEEV U

This is a great hotel that exceeded our expectations. It’s very conveniently located, the room was quite spacious for central London and check-in was a breeze. The room looked like it had recently been remodeled. We highly recommend this hotel.

Leisure Partner

10/10

Exceptional

11 Oct 2025

Chloe

Clean, safe and one of the best showers I've ever experienced

Business Self

6/10

Pleasant

06 Oct 2025

Marny

It was loud and had to wear ear plugs at night. Location was close to underground which was convenient. Very little space for belongings. One tiny nightstand and no counter space at all in the bathroom.

Self

10/10

Exceptional

05 Oct 2025

Liam

Fantastic Stay!

Had a fantastic stay! Welcoming staff. Loved the free waters and muffins in the room and shortbread with tea. Staff really helpful, even gave us a free late check out, thank you :)

Partner

10/10

Exceptional

02 Oct 2025

Ciaran

Convenient clean

10/10

Exceptional

29 Sep 2025

Kevin

Close to transportation. Many options around thr area

6/10

Pleasant

30 Aug 2025

Jody

Okay but internet not great

It's fine. It's close to where I need to be, so that's good. The beds are small and the rooms are alightly tired, but the showers are good. My biggest complaint is the quality of the internet. I couldn't get a consistently strong signal so I struggled to work from the hotel, which was problematic.

Business

8/10

Excellent

16 Aug 2025

Russell

Very clean, good location and sensible price.

8/10

Excellent

06 Aug 2025

Verified traveler

Friendly staff, great location in a quiet street

Friendly staff, great location, quiet street. Unfortunately the room I had on the ground floor was near the luggage store, which meant it was quite noisy at night and the small corridor created an echo which made late night noises amplified. The room was clean and I will stay again in future, but not in the same room location.

Business

10/10

Exceptional

05 Aug 2025

Paul

Clean , competitively priced, good location

Business Self

10/10

Exceptional

04 Aug 2025

Tony

Clean, modern room - great shower.

Leisure Partner

8/10

Excellent

14 Jul 2025

Robbert

Excellent location

Great location easy access to major tourist locations. Safe clean area.

Self

10/10

Exceptional

12 Jul 2025

Ann

So clean inviting and comfortable also very quiet and safe

Business_and_leisure Family

10/10

Exceptional

08 Jul 2025

Verified traveler

Recently renovated suites, friendly reception staff knowledgeable about the area and always available 24hrs

Self

8/10

Excellent

25 Jun 2025

Norah

Location was great, there was a little rubbish that was left in the room that wasn't ideal.
Didn't really bother as we were just staying the night.

2/10

Poor

05 Jun 2025

Stanley

Most uncomfortable bed

Partner

10/10

Exceptional

14 Apr 2025

Beverley

Great value for money in central London location

I was really pleasantly surprised by this little hotel. It has a beautiful lobby with a 24 hour concierge - which is so helpful for a city hotel, and a must for business stays.
The room was small, but well equipped with the best shower I've used for a long time. The location in Hatton Gardens means that outside of business hours, it's super quiet. Great little find. I'll be back!

Business

8/10

Excellent

08 Apr 2025

Pippa Simpson

Good hotel in central location

Nice hotel, good location, reasonable price. Our room was clean and cosy but there was a strange rumbling noise all night like a generator or tumble dryer - a bit annoying. Otherwise very pleasant.

Business

6/10

Pleasant

08 Apr 2025

Min

A Hotel Stay or a Game of Chance

The reception staff were absolutely lovely — shame the same can’t be said for the facilities. Our first room had a shower that was more ornamental than operational. After repacking at midnight and moving to another room, we found the heating had gone on strike.

Rather than gamble on what might be broken in room three, we opted to sleep in our coats and embrace the chill.

Hopefully, one day, the rooms will be as functional as the front desk is friendly.

Friends_and_family Family

8/10

Excellent

07 Apr 2025

Adrian

Poor communication; otherwise good

Power cut off without notice. Water service interrupted twice udring 4 day stay. Getting two keycards for 2 people was a slight issue for unknown reason. Otherwise clean and friendly.

Partner

6/10

Pleasant

27 Mar 2025

Neil

Stay

Bathroom was nice, shower was like a waterfall! However the extractor fan wouldn't turn off and was very loud so disturbed sleep all night

Not worth the high price

Business

10/10

Exceptional

27 Feb 2025

Gavin

Nice hotel in range of Holborn and Covent Garden

Nice, clean and quiet. Good mattress and good shower - the most important two things for any hotel room!!

Business

4/10

Poor

14 Feb 2025

Verified traveler

Not great

I was given a single room on the lower ground floor which was fine at first. The room was clean and fairly comfortable and the shower was pretty good. There was 1 window giving me a view of a storage room which was bizarre and without being able to cool it with a regular window made it quite hot at night and tricky to sleep. I was next to a conference room and heard people coming and going, doors, and would hear foot fall often. I went to the desk in the late evening where the staff at reception is there with headphones in and just didnt seem interested when interacting. There was two occasions where I would go to the desk and there would be no one there and there’s nothing to notify anyone. The staff were generally nice though on the interactions we had. I wouldn’t stay here again, I’m sure there are better rooms but price paid isn’t cheap by any means, certainly my stay here was not worth it.Location is great and it’s a shame but wasn’t a great stay for me

Business Self

6/10

Pleasant

12 Feb 2025

Verified traveler

There is a strong lemon orange air freshener that gave me a headache and the person above squeaking and stomping all night smell of weed in the area

Business Partner

6/10

Pleasant

02 Feb 2025

Michael

One of the receptionists (a blonde lady) was fantastic, responsive, careful and delivered on promises. The other (a bearded man) was friendly but careless, unhelpful and would not go out of his way at all to help for even simple requests. Because of him, I'll never stay there in the future, made my stay there uncomfortable.

Business Self

8/10

Excellent

12 Jan 2025

Lucia

A nice room and everything was new and in good condition. Very good shower. Unfortunately, I was given the room on the lower level and somebody checked in at 1 AM in the morning in the room above me and started making a lot of noise walking around and banging things. I had to go to reception to let them know. It’s not the hotel‘s fault, but guests should be reminded of keeping the noise down at those hours.

Leisure Self

6/10

Pleasant

07 Jan 2025

Sheila

Room had window wide open in winter so was freezing. I had to leave and asked the staff to make sure it was an appropriate temperature for when I returned and it was still very cold. There were not fairly basic amenities either. Average hotel - would expect a little more for cost, even through location was decent / central

2/10

Poor

23 Dec 2024

Mireille

This hotel is small and doesn't have many rooms or amenities. The neighborhood is sketchy. The room that I was booked to was deep in a basement -- the only room in the basement, next to the large utility closet -- not ideal for a woman traveling alone. There was no cellular/data reception and no window to the outside (just a half-window to some tiny alcove with a bright light -- I have pictures). I immediately identified this as a fire hazard. I asked whether I could switch rooms and the polite staff declined citing no other available rooms. The fact that the room was in a basement with no window to the outside was not stated in the description when I booked. The booking through expedia states no refund. I returned my room key and booked another hotel for my stay in London -- the other hotel was only slightly more expensive and far superior. While the furnishings of the room seemed acceptable and clean, and the staff earnest, I do not recommend booking this hotel.

Business Self

6/10

Pleasant

22 Dec 2024

Victor

Okay stay

From a utilitarian perspective, it’s fine but it wasn’t clean. The room was also very small.

Business