Name: Avari Apartments - Hatton Collection
Address: Hatton Wall, 17-21, London, EC1N 8JE, GB

8/10

Excellent

14 Jul 2026

Gemma

Apartment very nice and clean. In good location near underground. Host very helpful and allowed us to check in early when we asked to drop our bags off

Family

8/10

Excellent

07 Jul 2026

Yvonne

Very central and large 1-bed flat. Easy to find and check-in instructions were prompt and accurate. Flat was clean on the whole although the shower cubicle needed a thorough bleach and scrub with a toothbrush. Other than that - all good and would return.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

dana

They went above and beyond to make sure our family was taken care of!
They were quick to respond to everything, even our last minute request to come in early.
I do wish they would have disclosed that the extra beds were roll away and during the year waivers we only had 1 fan to share between 4 people.
It is close to everything.
Lots of cute places to get coffee or food.
Even the corner market was very close and easy to purchase what we needed.

Family_with_children

8/10

Excellent

26 Jun 2026

Philippa

Great place to stay. Overall fit out excellent quality, just getting a bit tired - some damp, curtains coming off pole in one bedroom - but for the price excellent

Friends_and_family Friends

10/10

Exceptional

12 Jun 2026

kevin

Very spacious, comfortable living space, stairs were a bit steep specially with a toddler in toe and checking in at 3pm was a little awkward waiting around otherwise good experience all around

10/10

Exceptional

08 Jun 2026

Ashley

Good location! Host was very communicative! If you’re going when it’s hot no AC they have a fan! I did enjoy all the amenities like dishes and towels ! Good bang for buck

Friends

10/10

Exceptional

12 May 2026

Christopher

Great location near the tube.

Family_with_children

6/10

Pleasant

04 May 2026

Ian

Shower was dirty as was the toilet. The door to the apartment is an internal door not a firedoor! No coffee machine

Friends_and_family Family

6/10

Pleasant

28 Jan 2026

Mark

Lighting was poor / missing. If you like shaving in the dark, it will be good for you!
Cracked toilet seat, with tape modification.
Difficult to find on the side road. Poor signage / lighting.

Business

8/10

Excellent

22 Jan 2026

Sash

Well equipped. Well decorated. Quiet location. Great comms.

Business

2/10

Poor

03 Jan 2026

HARDEEP

The apartment smelled of the toilet and all the lights in the bathroom tripped.

I’m not a fussy person, but for what I paid, I would never stay here again.

Leisure Family

6/10

Pleasant

26 Dec 2025

Sarah

The apartment had everything you need. It was very basic - and the biggest drawback was the noise levels. You could hear everything happening outside while trying to sleep. Great location and apartment was ok. There was a smell coming from the plumbing that was worse on the last day.

Friends_and_family Family

8/10

Excellent

13 Dec 2025

Rachel

Clean spacious great layout, lots of lovely towels and robes!!

Business

10/10

Exceptional

10 Dec 2025

Emily

Beautiful apartment, good neighbourhood

Partner

6/10

Pleasant

08 Dec 2025

Alex

Pros: The apartment was in the perfect location for the event we were attending, and there are plenty of food and drink shops nearby. Very characterful part of London. The apartment (A) was very spacious, clean and well stocked, and the bed was comfortable. Perfectly serviceable for our needs, and if you were using it for longer business stays would be a home away from home. Cons: The photo we were sent of the building, was not the actual building. Not very helpful on a cold, wet and dark evening when your arms are full of luggage. There also isn't on site parking as advised on the website. The NCP isn't far away (10 mins slow walk) but very annoying as that was one of our search criteria. The lock box was tricky to open (possibly because it and we were so cold) and the common areas are very scruffy. An armchair in addition to the sofa would be nice, and a better storage place for the vacuum cleaner and fold-out bed than in the lounge would improve the look. Soundproofing between levels appears to be non-existent; we could hear every step the upstairs tenants took, but luckily they didn't move around that much.

Leisure Family

8/10

Excellent

30 Nov 2025

Dennis

Nice

4/10

Poor

10 Oct 2025

Xiaodong

1. The initial communication was done through email, the initial instructions for the checkin was very confusing, it mentioned \"digital key\", which never worked and conflicted with the instructions we got on the day of our arrival, which used physical key that we had to figure out how to follow the instructions to get out of a lockbox.
2. The heating in the apartment never worked. This will be a problem for guests staying in winter months. We were lucky to stay there during early October, when the weather was still mild.
3. The drainage of the shower area was very slow and dirty water accumulating while we showered. We sent email to the staff, which did come but never fixed the issue.
4. We ran out of toilet tissue on the first night and we were told to buy them because it is self served apartment.
5. There is no staff on site and the only communication is through email, it is very frustrating that we did not have any real person to talk to about any of the above issues.
6. In general, the staff responded to email timely, but a few occasions they did not respond after 8 hours untill I asked again.

Good part: very spacious, overall very clean, fully equipped kitchen great for cooking. Robes for shower.

I would not recommend this place if you do not want extra stress (lack of onsite staff, confusing instructions, no heating).

Friends_and_family Family

6/10

Pleasant

01 Oct 2025

Anne

Apartment itself was very nice, however stairs leading up to apartment were very difficult and the electronic key app took several tries to work.

Leisure Family

6/10

Pleasant

11 Sep 2025

Heather

Terrible spare bed

Clean place but neighbors below were so loud between 1-2am on a Saturday night it woke us several times with slamming doors and loud talking. The spare bed to sleep on is the worst bed I have ever slept on. It wasn’t a sofa bed as advertised but a rollaway mattress on springs that was so soft and saggy it provided zero support and felt like I was sleeping in a hole or hammock. Only 1 fan provided despite it being hot and we booked for 3 occupants. The drain in the shower fills up so quickly I thought we were going to flood the bathroom with only one short shower.

Friends_and_family Family

6/10

Pleasant

10 Sep 2025

Laura

Difficult to know what you’ll get

The Avanti Apartments are a group of accommodations that are located near each other; Each one is different. I stayed in unit B in property 16. I found out which unit I would be about two hours before check in time.

There is a lot to like… luxury touches like monogrammed towels, plush robes, and high-quality soaps. The fit and finish on the apartment were great, especially the kitchen and bathroom. The bed was comfortable… but there were a few things that will lead me to look elsewhere the next time I make my way to London. The pile of mail at the door as soon as you enter the building made it difficult to get a suitcase in the street-level door and up the narrow staircase. The beautiful bathroom had a strong smell of sulfur from the shower drain - closing the door made the apt smell better, but left you with a difficult room for a shower, and the bedroom is located on the street side of the building instead of the quieter back part of the apartment. This small street in front of the building was noisy late at night and early in the morning. The closed windows block much of the noise, but leave the room warm and stuffy. Unfortunately, I could (loudly) hear my relatively quiet upstairs neighbors even as they talked at normal levels and walked around above me.

The listing is certainly priced to take these short comings into account - next time I’ll remind myself that London is expensive and pay a bit more for different accommodations.

Business

6/10

Pleasant

25 Jul 2025

Adeel

Disgusting entrance but clean room

The entrance to the property is disgusting, crooked stairs going up to the room and the carpet looks like it’s never been hoovered!

The apartment room itself was clean and spacious. Although in the morning some kid of dryer was on downstairs and was shaking the whole kitchen!!

Business

6/10

Pleasant

04 Jul 2025

David

The property was acceptable but had a couple of issues. Firstly, the bathroom sink did not drain properly. Secondly, there was a heat wave in London and the apartment had no ventilation and we had to request a fan (which came the next day). Thirdly, Avari advise the property can sleep four people. Please note the sofa bed is small and would only be suitable for two children rather than two adults.

The apartment had a washing machine but had no hanging rack to dry the clothes. Finally Avari only provided a limited supply of toilet paper and we felt that sufficient should be provided for our stay.

Leisure Family

10/10

Exceptional

12 Apr 2025

vikki

A lovely apartment in a perfect location.
Great communication with checking in too

6/10

Pleasant

09 Apr 2025

Stacy

The property management communication has been minimal. The key access issue that is reported in several other property reviews was the issue. Half of our phones could sync with the Bluetooth app and the other half could not after numerous attempts. I requested a late checkout and their system makes you pay the fee prior to having the request granted. I paid the fee and then management provided a statement that they were having issues with key access for late checkouts. So, that left the time from 11 to 1 questionable if I would have access to the property. I declined immediately and prior to the normal check out time that due to the access situation, I would not need the late check out option. I requested a refund and have emailed them seven times and I have not yet received the funds. Great location! However, lack of communication and refund is not appreciated.

Leisure Family

8/10

Excellent

23 Dec 2024

Dacre

Great space, download digital key before travel

Excellent accommodations in an ideal location in London. The rooms are spacious and clean, appliances in perfect working order. We did struggle with the digital key, registration required SMS text messaging, not just WiFi, so beware if traveling internationally. Also our key expired unexpectedly the second day of our stay without warning. The second bedroom in our apartment was locked for some unknown reason when we arrived and required digital key to open. Altogether minor inconveniences and easily remedied by a very responsive Avari reservation service via WhatsApp. We would stay here again.

Friends_and_family Family

8/10

Excellent

09 Dec 2024

Carmel

Weekend in London

Apartments were good however our apartment was on the top floor we had to climb a lot of stairs..but once inside apartment was good nicely done clean and comfortable.we felt the hallway and stair need a major update ..would not like to have to carry heavy suitcase up these stairs ..would stay again but would have to be on ground floor

Friends_and_family Friends

10/10

Exceptional

21 Nov 2024

Vamshi

Very nice propeorty and located in very convenient place and foe the price.

8/10

Excellent

19 Oct 2024

Matthew

Convenient location, comfortable apartment

A bit hard to find. Inside, the apartment itself was lovely. Comfortable and spacious. The location / street outside was a bit noisy, being quite close to a pub, with people drinking outside on the street on the evening that I was there.

Business

2/10

Poor

02 Oct 2024

Jason

I think these people may be a scam. I never received access info and I tried calling at least a half dozen times and the phone just rang and rang without voicemail picking up. emails to them were not answered and their website was suspiciously “down”.

Partner

10/10

Exceptional

20 Sep 2024

Emma

What an amazing apartment two large bedrooms and two large bathrooms. Great kitchen facilities too. Clean comfortable and spacious

Business Friends

10/10

Exceptional

28 Jul 2024

GILLIAN

Spot on. Perfect for our city break, friends wedding celebrations and having a great pjace for an 8 month year old baby. Thank you.

10/10

Exceptional

18 Jul 2024

Rachel

Good, Quiet location. Easy access to tube

Appreciated the apartment space and location. Apartment inside was very clean and modern. Great place to stay. One TV in living room with streaming apps. Kitchen nice, bathroom with rain shower. Just short walk from Farringdon station which was easy to navigate, jump on Circle line for sightseeing. Places to eat just a block or two away. Street itself is in jewelry area, quiet, had a little trash but very safe. Appreciated that area was less busy than main tourist areas but easy to access anywhere you want to go. Had to dowload app Dormakaba BlueSky Access app for digital key to get into building and apartment. There were similar dormakaba app so had to make sure it was BlueSky one. There was no problem using it once I downloaded right app and held screen face of my phone to lock in order to open. Just keep phone charged and have wifi. Communication by email and then whatsapp was great.

Friends_and_family Family

10/10

Exceptional

06 Jun 2024

Angela

Stylish and convenient

Excellent location, reasonable price, beautifully furnished and appointed, easy to find and very quiet. The only small problems were the message sent with 'key' instructions, which obscured the email address (it sent as dashes only), and the lack of coat hooks and other creature comforts in the entry.

Self

8/10

Excellent

30 May 2024

Darsha

Generally a nice comfortable space for a family of 4 or 5. Only gripe is that shower amenities provided were stingy - 1 tiny bottle each of body soap, shampoo and conditioner for 5 people over 4 nights.

Leisure Family

10/10

Exceptional

20 Mar 2024

David

Nice modern apartment , comfy beds perfect .

Business

10/10

Exceptional

20 Feb 2024

SIMON

Great for the city centre with a family of 5

I found this apartment to be very competitively priced and great for a family of 5. Very close to Farringdon and Chancery Lane tube so very central, but quiet at night. The communication with the manager was excellent. The only issue is we want to back and it appears they only accept 7day bookings now. Apart from that, highly recommend.

Friends_and_family Family

10/10

Exceptional

06 Jan 2024

William

Very good value

This apartment worked out great for our new years stay. It’s very modern and up to date and suited our group of 4 well. It’s in a good area and a quick ride to most districts and attractions.

Friends_and_family Friends

10/10

Exceptional

29 Aug 2023

Michael

Fantastic apartmemt

A fantastic apartment in a great location. We stayed at the weekend so the surrounding area was very quiet, fine for us as we had plans elsewhere.
The apartment is in excellent condition and very clean. Communication was good, access is via an app.
My only other comment would be that it needs better signage outside (only street address is shown, not apartment name)

Friends_and_family Friends

10/10

Exceptional

03 Jul 2023

Kit Yee

Fabulous stay in London , the location is convenient yet not too busy and noisy around. The sofa bed is comfortable if you have more than 4 guests to stay.

Leisure Friends

10/10

Exceptional

23 May 2026

Valentin

La localisation de l’appartement est excellente. Ainsi que la gestion et la conversation avec le personnel

Friends

8/10

Excellent

10 Apr 2026

Berit

Leiligheten låg sentralt til, kjøkkenet var godt utstyrt og det var kort avstand til matbutikk. Jeg enten misforsto eller fikk ikke all informasjon på forhånd så vi brukte lang tid på å få låst opp døra. De var veldig hyggelige på telefonen og det løste seg greit, men var kjedelig for barna da det ble seint.

Friends_and_family Family

8/10

Excellent

06 Jan 2026

MONICA

La posizione è comoda per visitare a piedi la città, gli spazi sono confortevoli, la cucina è ben attrezzata, il bagno ampio e fornito di asciugamani e 2 accappatoi.
La pulizia del pavimento al nostro arrivo non era impeccabile, il piumino per il letto matrimoniale è un po' corto e non c erano altre coperte. La sera era un po' fresco.

Leisure Family

6/10

Pleasant

14 Oct 2025

Casper

Afløbet på toilettet lugtede fælt. Det trænger virkelig til ordentlig rengøring. Når vi havde været ude og kom hjem, så lugtede hele lejligheden. Den udfoldelige soveseng var så blød i fjedrene, at den næste ramte gulvet. Beliggenheden var god og indretningen i øvrigt fin

Friends_and_family Family

6/10

Pleasant

02 Dec 2024

Beatrice

Déçu

Nous logions dans l'appartement Princeton deux grands lits, un canapé lit
A notre arrivée il s'avère que la deuxième chambre est accessible par un Locker qui ne fonctionne pas : sur deux nuits, la première nuit nous n'avons pas pu accéder au deuxième grand lit... Les enfants ont donc dormi dans le salon, l'un dans le canapé lit vraiment peu confortable sans drap ni couette, l'autre dans un lit pliant heureusement présent dans le salon
Il n'y avait qu'un set de draps disponible et le lit n'était pas fait a notre arrivée
Heureusement le lendemain la chambre inaccessible a été ouverte (communication très simple avec le propriétaire) et nous avons pu profiter du second grand lit pour cette seconde et dernière nuit
Les grands lits des deux chambres étaient confortables, la salle de bains est refaite, les placards artisanaux.
Absence de liquide vaisselle et torchon dans la cuisine, bouilloire sale a notre arrivée (dépôts)

Friends_and_family Family

2/10

Poor

01 Jul 2024

Luis

A menos de 4 horas de llegar, el propietario nos avisa que se dañó el sistema de acceso a los apartamentos y nos ofreció un hospedaje a 5 minutos del lugar, pero el sitio no parecía seguro, tenía grafitti pintado en toda la entrada y una puerta muy pequeña. Nos dio temor aceptar el cambio, sin ver fotos previas, sin más alternativas. Solicité el reembolso del dinero al propietario por su incumplimiento y simplemente me dejó de responder. Recomiendo que busquen otro lugar.

Leisure Family

8/10

Excellent

04 Feb 2024

Hannes Gerhard

Einrichtung war top - einzig die Klospülung sowie das Warmwasser machte so manches Problem. Der Geruch in der Gegend erinnert an einen Dönerladen, die Lage ist jedoch top. An sich macht man mit dieser Unterkunft nichts falsch. Würde ich wieder buchen.

Leisure Friends