Name: Clarion Hotel Sign
Address: Ostra Jarnvagsgatan, 35, Stockholm, 10126, SE

4/10

Poor

22 Jul 2026

Amina

Unfortunately, my stay at this hotel was disappointing. The rooms are quite average and do not include basic amenities such as slippers. Housekeeping failed to clean my room during my stay, and when I reported it to reception, I was simply told they would make a note of it and have the room cleaned the following day. As the following day was my check-out, this did not resolve the issue.

There was also inconsistent communication regarding breakfast. The day before, I was informed by reception that in-room breakfast was available and that I simply needed to order and pay for it on the main floor. The following morning, however, I was told that in-room breakfast was not available at all.

While most of the staff were polite, I had an unpleasant interaction with one member of the reception team, who came across as unfriendly and unhelpful. Overall, the level of service fell well below expectations. Unfortunately, I would not choose to stay here again.

Self

10/10

Exceptional

22 Jul 2026

Amy

Great location and very quiet room! Would stay again!

Partner

6/10

Pleasant

20 Jul 2026

Mathias

Have stayed here a few times and unfortunately it has lost its shine, little bit run down, rooms are not very modern, the breakfast has gone from fantastic to average. The reason we booked Sign was to use the pool but it was faulty and not open so not a great experience. The staff is really friendly so that's a plus.

Family_with_children

4/10

Poor

20 Jul 2026

Marie Lourdy

Got horrible sleep in this room. The sheets were not breathable at all. The rooms were cold and there was no way to have this adjusted so mix a cold room with sheets that made you sweat but didn’t really keep you warm , it was a horrible disaster. As someone coming from another country I only totaled about 4 hours of sleep in 3 days . The hotel also wasn’t very accommodating when it came to early check in. It was a very basic stay and not truly worth the money but the location was fine. Just wish it had a bit more to offer or at least some comfort to offer .

Friends

6/10

Pleasant

19 Jul 2026

Ingra

Although it was a comfortable bed and quiet hotel. No proper cupboard to hang clothing and inconsistent coffee facilities between the 3 rooms in our travel party.

I felt cheated as I booked the hotel for the rooftop pool. Two days before our stay i got offered \"discount\" pricing for a 3 1/2 hour slot at 41USD (down from 62USD)! I feel the website shows false advertising.

Overpriced for offering

Family_with_children

8/10

Excellent

18 Jul 2026

Maria Valdes

Being a supposed “VIP” didn’t get us the pool access nor the breakfast. Wasn’t told until check in that it would be over $70 per person for both per night. We had 3 rooms booked for 3 adults and a teen.

Family

10/10

Exceptional

18 Jul 2026

Erica

Everything was perfect. It was a beautiful Hotel 💫. The only thing, my friends, my cousin and I wanted to eat some burgers that we bought from maxs and they told us that we couldn’t eat it there. It was the lobby in the hotel by the bar. We’re guests we should be able to eat in the lobby.

Family

10/10

Exceptional

16 Jul 2026

Juan Carlos

.

10/10

Exceptional

16 Jul 2026

Codie

Very nice hotel, absolutely loved the gym and the modern atmosphere. The rooms were very comfortable and clean. The breakfast was really good but advertised having an omelet bar which was the main reason I spent so much to eat breakfast there. Only to find out they don't have the omlelet bar during the summer. So that
was a huge let down for me personally

Friends

8/10

Excellent

15 Jul 2026

Erkan

The hotel is very big with a lot rooms and therefore it is a little bit crowded. During the breakfast hours it was difficult to find a table and also waiting time in front of the elevators was high. In addition, the lobby space is too small for such a big hotel. But in general, the location is great and you can reach everywhere by walk. The staff is helpful.

Family_with_children

10/10

Exceptional

14 Jul 2026

Nikola

Great location and hotel

Friends

10/10

Exceptional

11 Jul 2026

Jurate

Everything was good for the price

Partner

10/10

Exceptional

06 Jul 2026

Rose

Place was so clean and really impressive. The staff was super helpful with our travel questions for the area. Breakfast here was OUTSTANDING! The rooftop bar closed at 9(or 8?) each night we were there and we didn't return to our room till after it closed. We were disappointed it closed so early for a bar and would have liked to try that in our evenings there. We absolutely loved this hotel and would return any time we go back. One big thing that needs to be addressed though. The shower in our room was in the bathtub. The bathtub sits high up so you have to step up a lot further than a normal tub to enter and it was super slippery. I tried to reach for my towel the first time and nearly fell. So I started having to use the side grab bar and told my cousin. She agreed that was really a hazard to have it raised and very slippery. That should be redone or improved in some way. But great stay overall! Very close to many shops and restaurants and a short trip from the train station. Also close was the Arlanda Express that was an amazing way to get to the airport.

Family

6/10

Pleasant

06 Jul 2026

Elina

My room was in very bad shape and in need for renovation. In addition the shower had not been cleaned and it was very loud during the night, so the walls much be very thin because it sounded like the neighboring hotel guests were in my room.

Self

10/10

Exceptional

01 Jul 2026

Mark

Excellent room and great bar downstairs.

Self

10/10

Exceptional

21 Jun 2026

Madelene

Great

8/10

Excellent

20 Jun 2026

Joe

Nice facility in a good location to downtown. Only issues were the cost of parking, set by the City and that we were not informed at registration when the combined 2 separate bookings into 1 that our key cards would need to be renewed when the second stay started. This was an convenience. They had set it up so we did not need to change rooms.

Friends_and_family Family

8/10

Excellent

20 Jun 2026

Alesha

The location is very convenient. A 2-3 minute walk from the Central Station. There is a laundry and post office very close. The hotel was clean. The tv screen was small with no streaming. In June we were supposed to pay to use the pool, and it was too expensive. The breakfast was delicious.

Partner

8/10

Excellent

12 Jun 2026

Andrew

Close to the train station

Partner

6/10

Pleasant

11 Jun 2026

Steve

My main disappointment is that they advertise a pool but you have to pay to access it...
Nice room but the phone in the room didn't work and I had to go down to the reception to ask my questions. They didn't replace the phone when informed (I was there for 1 night)

Self

10/10

Exceptional

24 May 2026

SOCK KHEONG

Some room cones with a small bathtub which is difficult to stand to bath. Better to request fur no bath tub one

8/10

Excellent

17 May 2026

Ian

Gave us adaptor but usb ports would be helpful.

Partner

4/10

Poor

15 May 2026

Dustyn

I booked thos hotel for a group of donors on an international trip. This was the final hotel of the trip and after incredible hotels this was a let down. The rooms and location were fantastic. The big issue was that the hotel had been booked out by a big group the next day meaning that NONE of the advertised amenities were available or at least we're not available the advertised hours. Even the breakfast was shortened. The biggest issue was that we had specifically picked this hotel to use the luggage storage so that we could get out to do an early morning group tour then pick up bags to head to the airport. Instead, the group spent well over $500 storing luggage at the train station down the road after having to check out much earlier than expected. While the staff were kind about the issue, this was a huge additional and unexpected expense and inconvenience for my company and the donors. You would think that a hotel getting paid enough to shut down all amenities for other paying guests could also help to compensate those guests for a less than desirable experience, but alas.

Business

2/10

Poor

13 May 2026

Clemence

I would not recommend this hotel. The rooftop pool is heavily advertised throughout the website and promotional photos, creating the impression that it is included in the hotel facilities. However, only upon arrival was I informed that access to the pool is restricted to the spa and requires a significant additional fee. While there is a small note buried at the very end of the hotel description, this feels highly misleading and close to false advertising.

The hotel itself is large, modern, and well-designed, but the service experience was disappointing. When I checked out, I was told I could not leave my luggage in storage because another group had booked the entire hotel. I found this completely unreasonable, especially as luggage storage is a very basic service that travellers generally expect from a hotel of this standard. I have never encountered this situation before.

Self

10/10

Exceptional

11 May 2026

Ryan

The room was super clean and the staff was very friendly and helpful. The hotel is near Central Station so getting around was easy. The breakfast was absolutely amazing with tons of options, including local cuisine and fresh ingredients. Very close to Gamla Stan, which is a must see!

Friends_and_family Family

10/10

Exceptional

11 May 2026

Donald

The staff were very attentive and professional.
Very good breakfast and dinner.
Location was convenient close to transportation.
Rooms were clean and comfortable.

Friends_and_family Friends

10/10

Exceptional

03 May 2026

Madelene

Did not have breakfast.

10/10

Exceptional

02 May 2026

Dawn

Excellent location right near the central station. Can walk out to the main central shopping district and bars etc straight out from the hotel.
Breakfast buffet was excellent with lots of choice and great to see gluten and dairy free catered for.
Great hotel for exploring Stockholm

Partner

10/10

Exceptional

20 Apr 2026

Mercy Aminayanasa

The breakfast was perfect, with a great variety of meals. The staff were very welcoming and approachable, always wearing a smile. The bed was incredibly comfortable, with very soft pillows—I always wanted to sleep longer! But hey, I was on holiday, so I had to get up for tours 😀.

10/10

Exceptional

19 Apr 2026

Helen

We were really unpressed with the hotel- check in staff were friendly and helpful and checked us in early as our room was available. Gave wonderful advice about options to experience the city’s culture. Rooms are super clean and beds are amongst the most comfortable I’ve experienced. We were only there for 1 night but will definitely return- delicious breakfast, great location and lovely fun features by themed lift music

Friends_and_family Friends

10/10

Exceptional

12 Apr 2026

Abegail

Excellent breakfast and spa. Nice family room.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Zoltan

Great place to stay fkr work

Business

8/10

Excellent

09 Apr 2026

Christopher

We booked a family room. Came with two single beds pushed together to form a double bed and also two single beds separated for teenagers. Room has a kettle and fridge which you can take the items out of and fill with items from the 7-11 which is less than 5 mins away walking. Ideally located short walk form the central train station. Ideal for transport to and from the airport by train or bus

Family_with_children

10/10

Exceptional

30 Mar 2026

Monica

Muy bien ubicado y el servicio es muy bueno. Hay mucha gente transitando en el hotel pero al dormir no se escucha ruido.

Family

8/10

Excellent

30 Mar 2026

Martyn

The breakfast was great

Partner

6/10

Pleasant

17 Mar 2026

Jonathan

N/a

10/10

Exceptional

09 Mar 2026

Craig

Great hotel, very peaceful, good nights sleep and very welcoming staff

10/10

Exceptional

07 Mar 2026

Peter

Beautiful hotel staff extremely friendly

Business

8/10

Excellent

27 Feb 2026

Christopher

Nice gym for a hotel

Self

8/10

Excellent

08 Feb 2026

Nicola

Everything was great apart from the room was not properly set up as a twin and we had to move the beds around ourselves

Leisure Family

10/10

Exceptional

01 Feb 2026

Cheryl

Great breakfast, close to everything, staff was amazing

8/10

Excellent

04 Jan 2026

Richard

Hotel was fine. Rooms were clean, functional and breakfast was extensive and tasty. Two points that take away from 5 star would be the bed size / comfort level. We booked a \"standard double\" and the bed was smaller than we are used to (neither of us are large, especially by swedish standards) and it was too soft. Our advice would be to pay for the room/bed upgrade if bed size and sleep quality are dealbreakers for you. The hotel bar also closes at 2330, which is early in our experience for a large hotel bar, presumably due to local licencing laws

Partner

10/10

Exceptional

30 Dec 2025

Lisa

Clean room

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

Johan

Good room and breakfast

Partner

6/10

Pleasant

07 Dec 2025

HYUNG YI

Pros: Excellent location, friendly staff, quiet room, and a solid breakfast.

Cons: Housekeeping was below standard—stains on my bedsheet weren’t changed after cleaning, and tissue paper on the floor was left untouched, suggesting no proper vacuuming (just a quick blanket tidy). The first night was also unsettling: a man mistakenly entered my room while I was asleep due to a front-desk room assignment error. He apologized and left immediately, but it’s the last thing you want when traveling alone or with kids. Staff gave me a meal voucher and said they’d investigate, but I never received any follow-up.

Overall: Decent strengths, but the cleanliness and safety lapse outweigh them. I wouldn’t recommend staying here unless it’s for a discounted price.

Leisure Self

10/10

Exceptional

07 Dec 2025

Joshua

The staff are so friendly, breakfast is very good (omelettes to order are a plus) and the rooms are very quiet. Spa is great and the 295kr is fair enough Monday to Thursday but 395kr Friday to Sunday is excessive although it’s another company who runs it. Only big thing that could be improved would be updating the TVs! Very good stay all in all.

Leisure Family

10/10

Exceptional

03 Dec 2025

Kevin

Excellent room amenities and probably the quietest room we have ever stayed in

Partner

8/10

Excellent

18 Nov 2025

Kanako

This hotel is conveniently located near the station. The room was spacious and clean. Please note that there are no amenities such as toothbrushes or cotton swabs, so you will need to bring your own. The reception staff were all kind and welcoming. Thank you very much!

Business_and_leisure Self

10/10

Exceptional

28 Oct 2025

Vanessa

The staff were great and the hotel room was very nice. It had a lovely view of the park across the way. I was there to attend a conference and the amenities provided for it were excellent. The hotel is easily accessible using the express train from the airport to Stockholm's Central Transport hub; just a few easily walked blocks away from the platform. This was very convenient for navigating the city.

Business_and_leisure Self

10/10

Exceptional

23 Oct 2025

Darcy Louis

Great location

Leisure Family

8/10

Excellent

19 Oct 2025

Lynette

Didn’t like the music played at the lifts 24/7. The music was too loud from the speakers and where our room was it made it difficult to sllep

Leisure Partner

10/10

Exceptional

17 Oct 2025

Amanda

Excellent locations. We walked everywhere

Leisure Partner

8/10

Excellent

13 Oct 2025

Joanna

Excellent location

Leisure

8/10

Excellent

09 Oct 2025

Suleman

Cleaning service servicing of rooms below optimal.
Reception Excellent..
Great ambience.

Partner

10/10

Exceptional

07 Oct 2025

Mary Ann

2 night stay

Excellent location. Good breakfast. Large room
Stayed for 2 nights and only downside was we were not aware that there was no housekeeping although for our stay not great problem

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Tracey

Location is great! Very nice and spacious room, with a beautiful view overlooking the park. Front desk staff super helpful in offering an early check in which was much appreciated. Bathroom small but fine. Bed comfortable, except for annoyingly soft and flat pillows. Breakfast was good, but very crowded, especially on weekdays. Overall very nice stay, and would return, just didn’t like how busy it always was in the lobby area.

Leisure Partner

10/10

Exceptional

04 Oct 2025

nebi

Yes

Leisure Self

6/10

Pleasant

02 Oct 2025

Clare

Booked a basic room, however on arrival the room window was actually overlooking the hotel corridor, anyone walking the corridor could look straight into the room! The room was also very warm with a small window overlooking the centre of the hotel - not much chance of any fresh air coming in!
I called reception and they found me a different room which they said was better than before, the only difference was it didn't look direct at the corridor!
Bar this, the spa is a nice touch, I paid around £20 to use this facility, breakfast is ok but they are very keen to clear it all away, both mornings they started taking things away 5 mins before the advertised close so for people like me that like to come down later for breakfast this wasn't very good.
I probably would try a different hotel next time in Stockholm.

Business

10/10

Exceptional

14 Sep 2025

Allan

Always comfortable, convenient.

Self

10/10

Exceptional

11 Sep 2025

Nicola

Breakfast buffet was great with many vegan options

Leisure Partner

10/10

Exceptional

09 Sep 2025

Benito

The staff at the Clarion hotel was exceptionally helpful, kind

Leisure Friends

10/10

Exceptional

08 Sep 2025

Maren

Wonderful place delicious breakfast

6/10

Pleasant

07 Sep 2025

Ofer

Visit to Stockholm

The location was convenient, the hotel is big and very busy, lots of people.
The room was a side room, small, basic, cramped and dated.
The shower was open and didn’t have curtains or door, so all the water spills to the floor and there is no way to avoid it…very stupid design and uncomfortable.
Breakfast was good but lame compared to other hotel such as the Thon hotels in Oslo as example….it was good but nothing amazing.

Friends_and_family Family

10/10

Exceptional

05 Sep 2025

Sharri

Beautiful hotel with all the amenities and very courteous staff

Leisure Self

8/10

Excellent

05 Sep 2025

Luis

It’s ok. Central and convenient, clean and safe.

Business Self

10/10

Exceptional

31 Aug 2025

Cinna

Clean nice modern room, great breakfast, professional staff

Leisure Family

10/10

Exceptional

29 Aug 2025

Maricel

Convenient place to stay.

4/10

Poor

29 Aug 2025

Wincy Moira

I didn't like the bed and pillow as they were too soft and has no support for my back and head

Friends_and_family Friends

10/10

Exceptional

27 Aug 2025

Paul

Highly recommend

Lovely hotel, we had 3 rooms in total booked for our family. Very clean & comfortable. A fabulous extensive breakfast selection each morning. The bar/lounge/lobby area is great, a pleasant space for drinks.

Friends_and_family Family

8/10

Excellent

26 Aug 2025

Rosanne

Very good hotel centrally located in Stockholm close to the train station and metro, coaches etc. Housekeeping could be better though as my photos can prove.

Self

8/10

Excellent

23 Aug 2025

Michael

Very clean and modern with good sized rooms and nice bathroom. Nice breakfast. One has to pay for the pool after first buying a 3 hour spa access pass. Unfortunate that one cannot simply use the pool.

Leisure Self

10/10

Exceptional

20 Aug 2025

Martin

Very service minded staff

8/10

Excellent

19 Aug 2025

Alison

Great location to the Arlanda Express stop. 10 min walk to Gamla Stan, shops & restaurants. Great breakfast options

10/10

Exceptional

18 Aug 2025

Greg

Beautiful breakfast

Leisure Partner

10/10

Exceptional

17 Aug 2025

Moufida

Everything was perfect, staff was very nice and friendly, room was clean and quiet, breakfast was good with a lot of variety

Leisure Family

6/10

Pleasant

10 Aug 2025

Nadeem

Property has a good location, comfortable bed, however room cleaning wasn't good all the days, some light bulbs were burnt out or flickering that weren't changed despite reporting it, in person, to reception. Swimming pool was swindfuly lumped into the spa so they charge hefty amount for using it even for hotel guest. This is my first time ever that I had to pay for using the hotel's pool, nearly £30.00 for every time for an 8 m long pool only .. I would not even call it a pool ...it is a glorified tub

Leisure Friends

10/10

Exceptional

10 Aug 2025

marie

I got a junior suite and it was a córner room so it was spacious and had floor to ceiling windows. No storage space for clothes though only a small cabinet that had coffee making supplies in it. Had to ask for a table and more hangers. It was bright and sunny during the day but at night it was too dark in the room due to lack of lamps and lights

10/10

Exceptional

07 Aug 2025

Sheri

Great hotel

8/10

Excellent

02 Aug 2025

Christer

Nice hotel. Need facelift

2/10

Poor

31 Jul 2025

Monica

We stayed at Clarion Hotel Sign in Stockholm for three days and were extremely disappointed. We chose this hotel specifically because it advertised having air conditioning. When we arrived, the AC didn’t work at all. Instead of fixing the issue or offering us another room, they sent a tiny fan and told us all rooms were fully booked. The room was hot and uncomfortable, especially during the summer.

To make matters worse, the next evening we wanted to relax and watch a movie, but the TV didn’t work properly. When we called the front desk, they casually told us only 15 rooms in the entire hotel have Chromecast, and of course, all of them were already occupied. They offered no solution or alternative.

The service was indifferent, and the staff didn’t seem concerned about our discomfort at all. After such a wonderful stay at Clarion Umeå, where everything was top-notch and the staff went above and beyond, this experience was a huge letdown.

We expected much better from the Clarion brand. Unfortunately, this hotel did not deliver comfort, service, or value for money.

Leisure Partner

6/10

Pleasant

28 Jul 2025

Vinod

The room allocated did not have a safe, was very small size with difficulty to move around. Phone in the room was dead allthrough our stay. Did not get fixed despite reporting. . Two screws tips were petruding out on the outside cabinet next to the beds and damaged our clothes and caused us injury. Poor attention to quality inside the room.

Leisure Partner

6/10

Pleasant

23 Jul 2025

Kinuko

The telephone in the room did not work.

Leisure Family

8/10

Excellent

22 Jul 2025

ABHAS

Standard rooms are very small and on the back side with limited view. No air conditioning.
Had to upgrade the room with extra payment.

Partner

8/10

Excellent

21 Jul 2025

Helen

.

Leisure Partner

6/10

Pleasant

21 Jul 2025

pauline

The rooms are dated notably the family rooms. The hotel is very busy and not enough elevators.

10/10

Exceptional

16 Jul 2025

Anthony

We loved our stay at this hotel! We lucked out with a top floor (10th) room with beautiful views over the park. Room was spacious and clean, and the AC worked really well.

The lobby can get a bit hectic at check-in times, but they have a self check-in which helped. Gym was excellent but you do have to pay for the pool and sauna (345 kr for memory).

Breakfast was busy but pretty solid. They don't mix it up so might get a little boring if you're staying there over 2-3 days.

Location is very central close to everything with the main station 10 mins by foot.

Overall a great stay at a great hotel!

Leisure Partner

10/10

Exceptional

16 Jul 2025

Samuel

Great , Hotel

Business_and_leisure Self

6/10

Pleasant

13 Jul 2025

Callum

Clean, good breakfast and gym facility.

Standard room was rather small, more akin to a cabin on a boat.

Leisure Partner

10/10

Exceptional

12 Jul 2025

Karolina

Had a lovely stay at Clarion Hotel Sign. The room was spacious and comfortable, the breakfast was truly excellent, and the staff were helpful and eager to help and answer questions. Neighbourhood is extremely walkable, and the hotel is located steps from the central train station, subway and tram stops, and the airport shuttle. Would definitely stay here again.

Leisure Self

8/10

Excellent

10 Jul 2025

GRAHAM

Great staff, good location, room needs uokeep

A family stay for 4 nights we were given an odd shaped room at one of the triangular corner ends. Breakfast was good but gets busy and can be difficult to find a table. All thr staff we encountered were really accommodating and helpful. The location is good for giving us a reason to expore the city bwtween the hotel and old town. We were a little disappointed with the condition of the room as the floors and walls seemed a little beaten up and there was an issue with the air cinditiining making if feel hot in the summer but we were given a portable air con machine. Thr hotel clearly caters for heavy traffic as is close to the central rail station but was good enough for us

Friends_and_family Family

10/10

Exceptional

10 Jul 2025

nimesh

Excellent location. Very good breakfast.

Leisure Family_with_children

10/10

Exceptional

10 Jul 2025

Verified traveler

All in all great stay

8/10

Excellent

09 Jul 2025

Hyeonsang

When I made a reservation for this hotel, I found that the description just says a pool is available without saying that I’d need to pay for the use of the pool. I decided to stay there because of the pool, without expecting to make any additional payment. The description should indicate the additional payment!

Business_and_leisure Self

8/10

Excellent

09 Jul 2025

Lisa

Friendly staff and comfortable hotel, although it wasn't clear that accessing the rooftop pool incurred an extra cost

Self

10/10

Exceptional

02 Jul 2025

Rashid

Two things only to improve
The bed is not very comfortable and the shower was very awkward and tiny

Partner

10/10

Exceptional

29 Jun 2025

David

Great Experience with Clarion Hotel Sign Stockholm

Clarion Hotel Sign is located very close to the Stockholm Central Station and just north of all the tourist activities so it is in an excellent location. Staff was very friendly and helpful even providing great advice on how best to get to the airport using the Arlanda Express. Breakfast was excellent and provided excellent selection and quality. Room was clean and spacious for a family room for 4.

Friends_and_family Family

10/10

Exceptional

23 Jun 2025

Dan

Excellent hotel. Would rather not pay for the pool.

Leisure Family

8/10

Excellent

20 Jun 2025

Gustaf

It’s an okay hotel standard 4* and central