Clarion Hotel Sign

Sweden , Stockholm
STOCKHOLM, Ostra Jarnvagsgatan, 35
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100 reviews shown

6/10

Pleasant

17 Mar 2026

Jonathan

N/a

10/10

Exceptional

09 Mar 2026

Craig

Great hotel, very peaceful, good nights sleep and very welcoming staff

10/10

Exceptional

07 Mar 2026

Peter

Beautiful hotel staff extremely friendly

Business

8/10

Excellent

27 Feb 2026

Christopher

Nice gym for a hotel

Self

8/10

Excellent

08 Feb 2026

Nicola

Everything was great apart from the room was not properly set up as a twin and we had to move the beds around ourselves

Leisure Family

10/10

Exceptional

01 Feb 2026

Cheryl

Great breakfast, close to everything, staff was amazing

8/10

Excellent

04 Jan 2026

Richard

Hotel was fine. Rooms were clean, functional and breakfast was extensive and tasty. Two points that take away from 5 star would be the bed size / comfort level. We booked a \"standard double\" and the bed was smaller than we are used to (neither of us are large, especially by swedish standards) and it was too soft. Our advice would be to pay for the room/bed upgrade if bed size and sleep quality are dealbreakers for you. The hotel bar also closes at 2330, which is early in our experience for a large hotel bar, presumably due to local licencing laws

Partner

10/10

Exceptional

30 Dec 2025

Lisa

Clean room

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

Johan

Good room and breakfast

Partner

6/10

Pleasant

07 Dec 2025

HYUNG YI

Pros: Excellent location, friendly staff, quiet room, and a solid breakfast.

Cons: Housekeeping was below standard—stains on my bedsheet weren’t changed after cleaning, and tissue paper on the floor was left untouched, suggesting no proper vacuuming (just a quick blanket tidy). The first night was also unsettling: a man mistakenly entered my room while I was asleep due to a front-desk room assignment error. He apologized and left immediately, but it’s the last thing you want when traveling alone or with kids. Staff gave me a meal voucher and said they’d investigate, but I never received any follow-up.

Overall: Decent strengths, but the cleanliness and safety lapse outweigh them. I wouldn’t recommend staying here unless it’s for a discounted price.

Leisure Self

10/10

Exceptional

07 Dec 2025

Joshua

The staff are so friendly, breakfast is very good (omelettes to order are a plus) and the rooms are very quiet. Spa is great and the 295kr is fair enough Monday to Thursday but 395kr Friday to Sunday is excessive although it’s another company who runs it. Only big thing that could be improved would be updating the TVs! Very good stay all in all.

Leisure Family

10/10

Exceptional

03 Dec 2025

Kevin

Excellent room amenities and probably the quietest room we have ever stayed in

Partner

8/10

Excellent

18 Nov 2025

Kanako

This hotel is conveniently located near the station. The room was spacious and clean. Please note that there are no amenities such as toothbrushes or cotton swabs, so you will need to bring your own. The reception staff were all kind and welcoming. Thank you very much!

Business_and_leisure Self

10/10

Exceptional

28 Oct 2025

Vanessa

The staff were great and the hotel room was very nice. It had a lovely view of the park across the way. I was there to attend a conference and the amenities provided for it were excellent. The hotel is easily accessible using the express train from the airport to Stockholm's Central Transport hub; just a few easily walked blocks away from the platform. This was very convenient for navigating the city.

Business_and_leisure Self

10/10

Exceptional

23 Oct 2025

Darcy Louis

Great location

Leisure Family

8/10

Excellent

19 Oct 2025

Lynette

Didn’t like the music played at the lifts 24/7. The music was too loud from the speakers and where our room was it made it difficult to sllep

Leisure Partner

10/10

Exceptional

17 Oct 2025

Amanda

Excellent locations. We walked everywhere

Leisure Partner

8/10

Excellent

13 Oct 2025

Joanna

Excellent location

Leisure

8/10

Excellent

09 Oct 2025

Suleman

Cleaning service servicing of rooms below optimal.
Reception Excellent..
Great ambience.

Partner

10/10

Exceptional

07 Oct 2025

Mary Ann

2 night stay

Excellent location. Good breakfast. Large room
Stayed for 2 nights and only downside was we were not aware that there was no housekeeping although for our stay not great problem

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Tracey

Location is great! Very nice and spacious room, with a beautiful view overlooking the park. Front desk staff super helpful in offering an early check in which was much appreciated. Bathroom small but fine. Bed comfortable, except for annoyingly soft and flat pillows. Breakfast was good, but very crowded, especially on weekdays. Overall very nice stay, and would return, just didn’t like how busy it always was in the lobby area.

Leisure Partner

10/10

Exceptional

04 Oct 2025

nebi

Yes

Leisure Self

6/10

Pleasant

02 Oct 2025

Clare

Booked a basic room, however on arrival the room window was actually overlooking the hotel corridor, anyone walking the corridor could look straight into the room! The room was also very warm with a small window overlooking the centre of the hotel - not much chance of any fresh air coming in!
I called reception and they found me a different room which they said was better than before, the only difference was it didn't look direct at the corridor!
Bar this, the spa is a nice touch, I paid around £20 to use this facility, breakfast is ok but they are very keen to clear it all away, both mornings they started taking things away 5 mins before the advertised close so for people like me that like to come down later for breakfast this wasn't very good.
I probably would try a different hotel next time in Stockholm.

Business

10/10

Exceptional

14 Sep 2025

Allan

Always comfortable, convenient.

Self

10/10

Exceptional

11 Sep 2025

Nicola

Breakfast buffet was great with many vegan options

Leisure Partner

10/10

Exceptional

09 Sep 2025

Benito

The staff at the Clarion hotel was exceptionally helpful, kind

Leisure Friends

10/10

Exceptional

08 Sep 2025

Maren

Wonderful place delicious breakfast

6/10

Pleasant

07 Sep 2025

Ofer

Visit to Stockholm

The location was convenient, the hotel is big and very busy, lots of people.
The room was a side room, small, basic, cramped and dated.
The shower was open and didn’t have curtains or door, so all the water spills to the floor and there is no way to avoid it…very stupid design and uncomfortable.
Breakfast was good but lame compared to other hotel such as the Thon hotels in Oslo as example….it was good but nothing amazing.

Friends_and_family Family

10/10

Exceptional

05 Sep 2025

Sharri

Beautiful hotel with all the amenities and very courteous staff

Leisure Self

8/10

Excellent

05 Sep 2025

Luis

It’s ok. Central and convenient, clean and safe.

Business Self

10/10

Exceptional

31 Aug 2025

Cinna

Clean nice modern room, great breakfast, professional staff

Leisure Family

10/10

Exceptional

29 Aug 2025

Maricel

Convenient place to stay.

4/10

Poor

29 Aug 2025

Wincy Moira

I didn't like the bed and pillow as they were too soft and has no support for my back and head

Friends_and_family Friends

10/10

Exceptional

27 Aug 2025

Paul

Highly recommend

Lovely hotel, we had 3 rooms in total booked for our family. Very clean & comfortable. A fabulous extensive breakfast selection each morning. The bar/lounge/lobby area is great, a pleasant space for drinks.

Friends_and_family Family

8/10

Excellent

26 Aug 2025

Rosanne

Very good hotel centrally located in Stockholm close to the train station and metro, coaches etc. Housekeeping could be better though as my photos can prove.

Self

8/10

Excellent

23 Aug 2025

Michael

Very clean and modern with good sized rooms and nice bathroom. Nice breakfast. One has to pay for the pool after first buying a 3 hour spa access pass. Unfortunate that one cannot simply use the pool.

Leisure Self

10/10

Exceptional

20 Aug 2025

Martin

Very service minded staff

8/10

Excellent

19 Aug 2025

Alison

Great location to the Arlanda Express stop. 10 min walk to Gamla Stan, shops & restaurants. Great breakfast options

10/10

Exceptional

18 Aug 2025

Greg

Beautiful breakfast

Leisure Partner

10/10

Exceptional

17 Aug 2025

Moufida

Everything was perfect, staff was very nice and friendly, room was clean and quiet, breakfast was good with a lot of variety

Leisure Family

6/10

Pleasant

10 Aug 2025

Nadeem

Property has a good location, comfortable bed, however room cleaning wasn't good all the days, some light bulbs were burnt out or flickering that weren't changed despite reporting it, in person, to reception. Swimming pool was swindfuly lumped into the spa so they charge hefty amount for using it even for hotel guest. This is my first time ever that I had to pay for using the hotel's pool, nearly £30.00 for every time for an 8 m long pool only .. I would not even call it a pool ...it is a glorified tub

Leisure Friends

10/10

Exceptional

10 Aug 2025

marie

I got a junior suite and it was a córner room so it was spacious and had floor to ceiling windows. No storage space for clothes though only a small cabinet that had coffee making supplies in it. Had to ask for a table and more hangers. It was bright and sunny during the day but at night it was too dark in the room due to lack of lamps and lights

10/10

Exceptional

07 Aug 2025

Sheri

Great hotel

8/10

Excellent

02 Aug 2025

Christer

Nice hotel. Need facelift

2/10

Poor

31 Jul 2025

Monica

We stayed at Clarion Hotel Sign in Stockholm for three days and were extremely disappointed. We chose this hotel specifically because it advertised having air conditioning. When we arrived, the AC didn’t work at all. Instead of fixing the issue or offering us another room, they sent a tiny fan and told us all rooms were fully booked. The room was hot and uncomfortable, especially during the summer.

To make matters worse, the next evening we wanted to relax and watch a movie, but the TV didn’t work properly. When we called the front desk, they casually told us only 15 rooms in the entire hotel have Chromecast, and of course, all of them were already occupied. They offered no solution or alternative.

The service was indifferent, and the staff didn’t seem concerned about our discomfort at all. After such a wonderful stay at Clarion Umeå, where everything was top-notch and the staff went above and beyond, this experience was a huge letdown.

We expected much better from the Clarion brand. Unfortunately, this hotel did not deliver comfort, service, or value for money.

Leisure Partner

6/10

Pleasant

28 Jul 2025

Vinod

The room allocated did not have a safe, was very small size with difficulty to move around. Phone in the room was dead allthrough our stay. Did not get fixed despite reporting. . Two screws tips were petruding out on the outside cabinet next to the beds and damaged our clothes and caused us injury. Poor attention to quality inside the room.

Leisure Partner

6/10

Pleasant

23 Jul 2025

Kinuko

The telephone in the room did not work.

Leisure Family

8/10

Excellent

22 Jul 2025

ABHAS

Standard rooms are very small and on the back side with limited view. No air conditioning.
Had to upgrade the room with extra payment.

Partner

8/10

Excellent

21 Jul 2025

Helen

Leisure Partner

6/10

Pleasant

21 Jul 2025

pauline

The rooms are dated notably the family rooms. The hotel is very busy and not enough elevators.

10/10

Exceptional

16 Jul 2025

Anthony

We loved our stay at this hotel! We lucked out with a top floor (10th) room with beautiful views over the park. Room was spacious and clean, and the AC worked really well.

The lobby can get a bit hectic at check-in times, but they have a self check-in which helped. Gym was excellent but you do have to pay for the pool and sauna (345 kr for memory).

Breakfast was busy but pretty solid. They don't mix it up so might get a little boring if you're staying there over 2-3 days.

Location is very central close to everything with the main station 10 mins by foot.

Overall a great stay at a great hotel!

Leisure Partner

10/10

Exceptional

16 Jul 2025

Samuel

Great , Hotel

Business_and_leisure Self

6/10

Pleasant

13 Jul 2025

Callum

Clean, good breakfast and gym facility.

Standard room was rather small, more akin to a cabin on a boat.

Leisure Partner

10/10

Exceptional

12 Jul 2025

Karolina

Had a lovely stay at Clarion Hotel Sign. The room was spacious and comfortable, the breakfast was truly excellent, and the staff were helpful and eager to help and answer questions. Neighbourhood is extremely walkable, and the hotel is located steps from the central train station, subway and tram stops, and the airport shuttle. Would definitely stay here again.

Leisure Self

8/10

Excellent

10 Jul 2025

GRAHAM

Great staff, good location, room needs uokeep

A family stay for 4 nights we were given an odd shaped room at one of the triangular corner ends. Breakfast was good but gets busy and can be difficult to find a table. All thr staff we encountered were really accommodating and helpful. The location is good for giving us a reason to expore the city bwtween the hotel and old town. We were a little disappointed with the condition of the room as the floors and walls seemed a little beaten up and there was an issue with the air cinditiining making if feel hot in the summer but we were given a portable air con machine. Thr hotel clearly caters for heavy traffic as is close to the central rail station but was good enough for us

Friends_and_family Family

10/10

Exceptional

10 Jul 2025

nimesh

Excellent location. Very good breakfast.

Leisure Family_with_children

10/10

Exceptional

10 Jul 2025

Verified traveler

All in all great stay

8/10

Excellent

09 Jul 2025

Hyeonsang

When I made a reservation for this hotel, I found that the description just says a pool is available without saying that I’d need to pay for the use of the pool. I decided to stay there because of the pool, without expecting to make any additional payment. The description should indicate the additional payment!

Business_and_leisure Self

8/10

Excellent

09 Jul 2025

Lisa

Friendly staff and comfortable hotel, although it wasn't clear that accessing the rooftop pool incurred an extra cost

Self

10/10

Exceptional

02 Jul 2025

Rashid

Two things only to improve
The bed is not very comfortable and the shower was very awkward and tiny

Partner

10/10

Exceptional

29 Jun 2025

David

Great Experience with Clarion Hotel Sign Stockholm

Clarion Hotel Sign is located very close to the Stockholm Central Station and just north of all the tourist activities so it is in an excellent location. Staff was very friendly and helpful even providing great advice on how best to get to the airport using the Arlanda Express. Breakfast was excellent and provided excellent selection and quality. Room was clean and spacious for a family room for 4.

Friends_and_family Family

10/10

Exceptional

23 Jun 2025

Dan

Excellent hotel. Would rather not pay for the pool.

Leisure Family

8/10

Excellent

20 Jun 2025

Gustaf

It’s an okay hotel standard 4* and central

Partner

10/10

Exceptional

18 Jun 2025

Donna

Great location. Staff was very helpful. Excellent breakfast and spa.

Leisure Friends

8/10

Excellent

17 Jun 2025

Amin

Good location, close to Train station to the Airport. Close to a vast array of shops and restaurants.

Leisure Partner

10/10

Exceptional

16 Jun 2025

Dennis

Front desk staff was great. Special shout out to Sofia who was the exact kind of person who your hotel wants working at a hotel front desk. All other desk staff was courteous and helpful. Breakfast buffet was of very high quality

Leisure Friends

10/10

Exceptional

15 Jun 2025

Mark

We had a very nice stay! The room was large and quiet. The staff was friendly and very helpful.

Leisure Family

10/10

Exceptional

15 Jun 2025

Brian

We stayed hear for small visit to Stockholm on Sweden vacation from US. It had great location to explore on foot, easy walk to gamla stan and next to central station. Clean. Great breakfast buffet! We would stay here again for sure. It was perfect for us.

Leisure Family

10/10

Exceptional

08 Jun 2025

Inna

Good

Leisure

6/10

Pleasant

05 Jun 2025

Kathleen

Nice location near the central train station, however not near the sightseeing areas or port if you are taking a cruise. Breakfast was great! People at reception were kind and the room was reasonably comfortable. However, we were quite disappointed that they indicated the spa area and swimming was included as with most hotels. Instead they charged a high fee for time-limited entry, and then the area was not really worth it.

Leisure Family

6/10

Pleasant

02 Jun 2025

Sarah

No pool, not really

It was a great disappointment that there was a pool filter/label and a picture of a pool but the pool was only accessible via separate spa company, $30 payment per child, only between 9-12 for children, and only with a reservation. This hotel should not claim it has a pool. I searched for hotels specifically with pools and this feels like fraud. Otherwise the hotel was ok, breakfast was good.

Friends_and_family Family

10/10

Exceptional

01 Jun 2025

Terence

Excellent staff and service

Leisure Partner

8/10

Excellent

01 Jun 2025

Rodolfo

El desayuno bufé uno de los mejores

Partner

10/10

Exceptional

30 May 2025

Fernando

Great place to enjoy Stockholm!

Business_and_leisure Partner

6/10

Pleasant

21 May 2025

Lawrence

The curtains in my room didn’t close properly meaning I was awake at 4am with the sun streaming into my room preventing a decent nights sleep. The staff on reception got it fixed for my next night but there was little apology and no offer of anything complimentary as compensation.
The service at the bar and restaurant is very slow.
The spa was chargeable with no discount for guests.
Overall a disappointing stay and next time I think I’ll try and find somewhere else to stay - depending on how you respond to my feedback.

Business Self

6/10

Pleasant

13 May 2025

Stephen

Reception staff very good. Breakfast staff were that busy they seemed to get in your way. The hotel in general was very busy and so big it would put me off booking again.

Leisure Friends

10/10

Exceptional

05 May 2025

Noel

Good location and friendly staff

Leisure Partner

6/10

Pleasant

05 May 2025

Robert

Average hotel - dated rooms, breakfast disaster

This hotel is very average. Staff at check in were friendly and professional and the room was spacious, but it was dated with uncomfortable slippery bath to shower in. Our room wasn’t cleaned properly within our stay and tea bags were not refilled. The breakfast was an absolute disaster - people standing and running everywhere looking for tables as there was no organisation and not enough space for all the guests. It was very stressful and result of poor hotel’s planning. The early bird breakfast (before 6.30/7am) on our second day was a joke too - no coffee and most of the food taken even though it was only 6am. The coffee they use is nasty cheap Nescafé.

Partner

4/10

Poor

02 May 2025

david

Car parking robbery

Fell foul of the Swedish car parking system of pre booking in the car park below the hotel. Went to the basement in the evening looking for a machine to pay for my parking. NO machine . You must use an APP to pay for your space . The hotel have no facilities to be able to pay through them for the spaces in THEIR building basement. Parking ticket was issued at 02:00am by traffic warden . Do not use a hire car in Sweden . Also had to pay a fine plus a £25 fee to do a bank transfer as they don’t accept credit card payments for fines .

Business

10/10

Exceptional

02 May 2025

Malin

Great hotel with view over a beautiful park garden. Nice location. Love the hotel gym. Best breakfast and close to shopping.

Friends_and_family Family

8/10

Excellent

27 Apr 2025

Karen

Good hotel but could be great

Staff were very nice at reception, restaurant and spa. Room was a bit tired, door to mini fridge was not aligned difficult to open and bathroom had some mould on the floor in the grouting. We used the gym and that was very well equipped. Also the spa but the pool heater was not working, they kindly offered a refund or rebook

Partner

10/10

Exceptional

16 Apr 2025

Basim

The hotel is excellent in every aspect and very continently located. excellent breakfast and bug rooms compared to other in Stockholm

Business Self

6/10

Pleasant

29 Mar 2025

James Marius

10/10

Exceptional

14 Mar 2025

Matthew

Very central location

10/10

Exceptional

01 Mar 2025

Liz

The perfect lay over before a flight back to London.

Leisure Partner

8/10

Excellent

23 Feb 2025

Verified traveler

Unfortunately the check in staff were not familiar with gift vouchers. The hotel was booked via the internet. On arrival a voucher for the full amount of the stay was handed over as payment, however the lady in reception said that she could not accept this voucher as the hotel was not booked through their own website. Therefore payment had to be made by card and the voucher could not be used. After making a call to the hotel’s head office it appears as though the hotel staff were incorrect and the voucher should have been accepted. A refund was then made onto the payment card but was told could take 3-5 days. Considering the person checking in was only 19 and not from Sweden, and the hotel stay cost him all his shopping money, well that’s not acceptable. No compensation has been made yet either, barely got a ‘sorry’.. This was always our go to hotel but after this weekend, I’m not so sure anymore!

Friends_and_family Family

10/10

Exceptional

30 Jan 2025

Janusz

Very nice stay

Good location, just next to the terminus of Arlanda Express. Amazing open air swimming pool with a wonderful views to the city. A huge traffic during the breakfast.

Friends_and_family Friends

10/10

Exceptional

28 Jan 2025

Eva-Therese

Amazing incredible breakfast buffet, so many vegan options and it was all so fresh and delicious. Super kind staff too!

Leisure Partner

10/10

Exceptional

11 Jan 2025

Robert

It was a great stay and all of the friendly staff at reception were amazing throughout my stay.

Business_and_leisure Self

10/10

Exceptional

05 Jan 2025

Gary

Very friendly staff.. helpful.. great location

Leisure Family

10/10

Exceptional

02 Jan 2025

Roberto

The breakfast is awesome! The location is only a 3 min walk from the Arlanda Express train which makes it super easy to get to.

Friends_and_family Family

2/10

Poor

11 Dec 2024

Jan

Great reception staff, horrendous accomodation

The receptionist that checked me in named Debbie was incredibly friendly and accommodating. I gave the service at reception 5 stars. We came in late from a Christmas dinner and was verbally harassed by the guard. I have never been so disrespected at a hotel, not even much cheaper hotels. In the morning I took a bath, and when the water drained it completely flooded the entire bathroom, so I was walking in a pool of water. I booked a more expensive suite, as I wanted to have a great evening, but staying at this hotel ruined my evening. We weren't offered any compensation, and do not recommend this hotel to anyone. I would recommend travelers to stay at the Radisson Blu viking hotel instead of this one.

Business Partner

10/10

Exceptional

09 Dec 2024

Paul

Stylish hotel with friendly, professional and hepful staff.

Excellent buffet breakfast.

Convenient to Central Station and public transport.

Business Self

10/10

Exceptional

08 Dec 2024

Basim

My favorite hotel when in stockholm

Business Self

8/10

Excellent

28 Nov 2024

Nina

All is well here. My blow dryer did not work and they did not have one available. It’s a block from the train station so that is ideal

8/10

Excellent

03 Nov 2024

Jana

Interesting stay. Booked two twin beds, premium. Arrived to one bed. Was told it was two separate...technically yes, but pushed together and you can't separate because the side tables are attached to the walls. It took four staff and an hour to figure this out. Finally got to our room and it was ok but definitely not a premium room. Looked directly in to other rooms. Staff were good about it but seemed really confused even though the two twin Premium was what was we had booked. The shower was terrible with a moving door and water everywhere. Like, really water everywhere. Beds were way too soft. Our bathroom wasn't cleaned well and there was even pee on the floor around the toilet. Yuck. The hotel and breakfast was chaotic, crowded and loud. The entrance to the hotel and the tight hall by the very slow elevators was not great. The spa and swim area seemed nice but open and close quite early. The evening restaurant was great, as was the staff. Parking is handy but very expensive. Lots walkable around and very near the train.

Leisure Family

10/10

Exceptional

21 Oct 2024

Arturo

Margaux at reception was very professional and friendly. The staff overall was great. The hotel was clean and conveniently located right next to the Arlanda Express train to the airport or a 30-minute taxi ride. I had some drinks at the bar, and they were good. The place is cozy. The room was spacious for European standards.

Leisure Self

10/10

Exceptional

19 Oct 2024

Cliffe

Staff was helpful and efficient. Attended a conference and all went smoothly.

Business Self

6/10

Pleasant

12 Oct 2024

Mark

sauna and pool not included in price